Hey so I have this promblem, I just got the phone today and I seem to have some problem with it, it works fine and all but when I turn my screen off and wait for some time, after that I can't turn the screen back on....its like it's frozen and only hard reboot helps, can someone help me with that please?
Are you on stock?
Yeah, but I found the issue. The issue was that I downloaded from xda Pixel 2 live wallpapers and it probably was the reason why it lagged, I deleted it and phone doesn't seem to freeze when the screen is turned off
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anyone had problem with the screen not responding after waking up?
There's no way to turn off the phone / make it respond unless to unplug the battery and plug it in again. Had this problem on the first GN and my second replacement GN.
Yep, happened to me the other day as well. There was a crash right before which made the phone reboot. Once it came back, the hardware buttons responded fine but the touchscreen was dead until a battery pull.
Hasn't happened since though.
Had this at lunch today also had it a few days ago.
When returning from sleep the touch input seems to be completely unresponsive.
I left mine for a while to see if it recovered, it did, it came up with the crash report for "System Process" The screen was then responding fine.
Weird. This is indeed different to the sleep of death, because the screen comes on.
Although maybe it's related in some way?
This just happened to me, and so I googled to find an answer. It thankfully led me here. It's like you guys described: I just tried unlocking my phone, but the screen was completely unresponsive. Not a single touch would register, even when trying to touch the Power Off option.
I read robaldred's comment, so I decided to try the waiting game. Thankfully, after a few minutes the screen just came on and the device was ready to use. I don't believe I saw a crash report though.
I hope this won't become a serious issue. I'd hate to be stranded at a point when I need to use my phone.
I had this problem too. have you guys used custom notification sounds?
Sent from my Galaxy Nexus using XDA App
I had this exact problem and I found it was due to Juice Defender (I have the Ultimate version as well). It kept happening after I installed and but since removing it over a week ago no problems.
Just had it happen here, had to pull batt. Using BatteryXL but will keep it on and see if it happens again.
Had my SGN for a few days now and over the last two I have come to find the phone won't respond after pushing the wake button. Some times the the notification light will be flashing, but the screen just won't turn on.
So far I've pulled the battery 4 times since yesterday... I can't find any reports of this, so I'm hoping I just got a defective unit.
I believe you have a rogue app. When I installed wave launcher it would lock the phone up in this fashion. The only way I could get the screen to turn on was to call the phone and while still on the call I had to uninstall the app and all was fine.. try and remember if you recently updated or installed an app and see if that fixes it
Sent from my Galaxy Nexus using xda premium
I got mine Friday, and when coming out of sleep the screen would turn on, but would be unresponsive to touch. If I pulled the battery, it was fine. I setup face detect to see if the phone was still active, and that would unlock it fine, I just couldn't touch the screen. I exchanged the phone yesterday with a new Nexus, and haven't had a problem since.
I believe the bad app was twicca. I installed right around the time the crashes started, and since removing it I haven't had any more crashes.
Saw another thread regarding pretty much the same issue, was SetCPU.
Previously used to see this (other devices) when something was underclocking CPU when phone was asleep, and phone wouldn't wake up)...
Anyway, glad to hear it sounds like you've got it.
My phone had about 60% battery last time I checked but I just went to unlock it and the phone didn't respond. I tried to turn it on by holding the power button wasn't getting any response from the phone
I've plugged it into the charger and didn't get any charging light so again I held in the power button and nothing! I kept trying and eventually the buttons lit up and it started to boot...
I've had the phone for 2/3 days now and this is the first problem I've had but it's still a little worrying!
Just wondering if anyone else has experienced anything like this? I'm on the 1.26 software.
I had this on one occasion when adding the messages widget to the home screen. When I powered the phone back on I got a request to send HTC a bug report.
Arthur Hucksake said:
I had this on one occasion when adding the messages widget to the home screen. When I powered the phone back on I got a request to send HTC a bug report.
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Interesting. I didn't get the bug report.
I'm hoping it was just a software bug but I haven't seen any other complaints on the forum yet.
I have just noticed a problem with my phone too, turned it off for the first time last night, on start up this morning it started ok but did not load completely and froze for about 30 seconds on the home screen with no app icons showing. It then rebooted and started up ok with the bug report. I then turned off the fast boot and tried again, it booted correctly first time. Would there be any particular apps which would cause this to happen on fast boot?
Hey mate, currently having the same problem as you. Have no clue what to do. My battery was at about 50% and it just crashed when i was playing riptide. Now it wont turn on or anything. Even when the phone charger is plugged it, it wont budge. Have you found a fix?
Hi, I'm having a problem since long time ago (october/november), but now it just pissed me off so I decided to logcat my phone to find what is wrong.
Here is the problem : (I precised on stock rom I haven't got any problem. Well I think because I stayed on stock may be 4 days since I've got my nexus).
When I'm on custom rom, when I want to pick up the phone, or call someone sometimes my nexus starts the display of "during call" but it stays black (I can see my navbar or statusbar but I've got black background). I can heard my friend but can't do anything. Then maybe 3 secondes later my phone freeze and restarts. Moreover sometimes I don"t have this issue, the phone run correctly but when I want to end a call it doesn't go back to the main screen. The proximity sensor behaves like I still have my phone near my ear. so I need to pull out the battery and it re-works proprely. Nonetheless 3/4 days after that the problem comes back. I don't know what to do because I tested my proximity with an app from the play store and there is not probleme with it.
I attached a logcat so if someone can help me it would be veryyyy nice.
Thnakss !
Do a factory reset and see if it goes away.
Sent from my Galaxy Nexus using xda premium
Hi i have this supper anoying problem after 5.0.2 update! So basicaly What it does is when ever i will pick up the phone it would turn off like the screen would dim (not rebbot or shut down) and after a little tapping on a screen it would turn on again and sometimes when it does that it would glitch a little. While typing this it happened twice its sooooo anoying idk what to do now if i wont find any solutions i will just buy samsung galaxy or something like that. Also my carrier is Virgin Mobile thanks
Same problem, same phone.
Definitely annoying! Seems random but especially while rotating for me. I have not been able to dig up any solutions thus far.
Check out your proximity sensor settings in the HTC testing app, or try Gravity screen. Mine did the same thing a couple times, also clean off your screen at the very top left, if you look real good you can see the sensor just under the front camera hole in the glass, also sometimes a screen saver will mess with this sensor. One more thing is the stock lock screen can cause an issue similar to what you are talking about, hope one of these help yo out, cane0716
Sent from my 710C using XDA Free mobile app
hi
thanks for information i already gave that phone to my friend and i think he fixed it by actually having different lock screen i currently have samsung galaxy s5 its wayyyy better lol
Phone turns off during use and will not complete boot unless plugged to charger even when the battery is almost full.
This error started last night after I did factory reset because of observed phone lag. I did mistakenly "wiped internal storage" but got the alert of "no OS during reboot", so I restored from my backup from SD.
the phone started properly but went off during initial setup and will go back off each time I tried turning it back on. I thought it was battery so I plugged it to power.
it did boot but will go back off once I have few touches on the screen.
I had to leave it plugged to setup my accounts else it will go off.
I'm using its Wi-Fi to send this message via my PC because any 2 - 3 touches will switch the phone off.
once it does that, it won’t even boot to bootloader before it goes off again unless plugged to power.
what I do to solve this please??