Delivery Time Question - Xiaomi Mi Mix 2 Questions & Answers

Hi All -
I purchased a Mi Mix 2s in White from GearBest back on May 14th. I still don't have the device, in fact, it took until the 3rd of July for it to ship due to some kind of problem with the white model shipments that GearBest was receiving. The shipment has been sitting in HK based on the tracking information from 4px, and based on what I found online, the average shipment time from HK for 4px is apparently 52 days. Does anyone else have any feedback on this process? I couldn't change the shipping on this device when it was ordered, they weren't allowing any other shipment method, or I would've paid for some other kind of expedited shipping.
Am I really looking at delivery at the beginning of September?

What do the supplier say? Sometimes the shipment gets delayed, or misplaced. Just had a shipment from Ali, that stopped in Chinese customs, and was returned to the seller. If I had not communicated with the seller, none of us would have known. They resent my order. (not a phone, but).
Sent fra min Mi MIX 2 via Tapatalk

GearBest replied to my inquiry saying shipping is outside their control and that they do not have any more information than what was provided on a tracking site they use (less than using the 4px page). I guess it's just a waiting game now. Phone didn't move from the 4px facility since the day they picked it up from GearBest.

PWn3R said:
GearBest replied to my inquiry saying shipping is outside their control and that they do not have any more information than what was provided on a tracking site they use (less than using the 4px page). I guess it's just a waiting game now. Phone didn't move from the 4px facility since the day they picked it up from GearBest.
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Click to collapse
GearBest is normally quite good. If you used PayPal cancel it or file a dispute. I think the time limit is 60 days for a dispute but if you never received it that's different. Either way, never buy from any Chinese vendor that doesn't accept PayPal.

Twotems said:
GearBest is normally quite good. If you used PayPal cancel it or file a dispute. I think the time limit is 60 days for a dispute but if you never received it that's different. Either way, never buy from any Chinese vendor that doesn't accept PayPal.
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Click to collapse
I bought mine from AliExpress, which doesn't have PayPal but I trust them. I placed loads of orders and never had any issues. My mix 2 was shipped from Singapore to UK and it was delivered in 15 days. It would have been delivered faster but it got stuck at Heathrow and had to pay custom's which was about 12£.

XDRdaniel said:
I bought mine from AliExpress, which doesn't have PayPal but I trust them. I placed loads of orders and never had any issues. My mix 2 was shipped from Singapore to UK and it was delivered in 15 days. It would have been delivered faster but it got stuck at Heathrow and had to pay custom's which was about 12£.
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Click to collapse
Mine showed "despatched" (yes, typoed) on the 4px page and SingPost tracking page. Bound for LAX according to that via air, but that was 3 days ago. USPS says they don't offer tracking for packages from Singapore Post anymore, and nothing's been updated. Still hoping it gets here, but we'll see. It's been so long between order and actual shipment that I don't think Paypal will do anything at this point.
2018-07-10 18:40 USLAX / Despatched to overseas
2018-07-10 18:08 HK / Hand over to airline.
2018-07-10 12:46 Information Received

Well, been buying for several years from Ali, no problems at all. One does have to be a bit patient, as the seller does not have any control over the shipping company,other than checking up delays. Ali has always refunded me if I have opened a dispute. (Happened with 3 of maybe 200 orders..). Most sellers will answer you politely,if they're difficult, open a dispute or complain... Many are very small shops connected to the bigger ones, as AliExpress, Banggood, Gearbest, etc.
Sent fra min Mi MIX 2 via Tapatalk

Related

Spigen Order

For those who have ordered with Spigen in the past, how long does it take to get the items shipped out? Are they fast to get the items shipped out? The reason I am asking, I placed an order on Friday morning (14th of September) and have yet to have any updates via the tracking #. I also sent them an email, and no answer yet, anyone have a direct phone # to spigen?
I got everything shipped via USPS Expressmail International to Canada, and I have another package shipped from another vendor from within the US, also via express and this one has updates every couple hours.
Sorry if this post isn't in the correct forum, mods please feel free to move it where it belongs if not in this section.
Thanks,
JP
jproy12 said:
For those who have ordered with Spigen in the past, how long does it take to get the items shipped out? Are they fast to get the items shipped out? The reason I am asking, I placed an order on Friday morning (14th of September) and have yet to have any updates via the tracking #. I also sent them an email, and no answer yet, anyone have a direct phone # to spigen?
I got everything shipped via USPS Expressmail International to Canada, and I have another package shipped from another vendor from within the US, also via express and this one has updates every couple hours.
Sorry if this post isn't in the correct forum, mods please feel free to move it where it belongs if not in this section.
Thanks,
JP
Click to expand...
Click to collapse
That is quite normal actually. you will not see any updates for a few days, and even when they provide you a tracking number it will only show that it was processed in the local US mail office and that's it. Here is how my order from them went:
-I ordered their galaxy S3 case from spigen.com on Aug 31st.
-I got a shipping confirmation from them on sept 4th
-The USPS.com website only said that it was processed in the local Los Angeles office
-On Sept 14th I got a US international package with my case it.
I live in Calgary in case you were wondering.
sluma said:
That is quite normal actually. you will not see any updates for a few days, and even when they provide you a tracking number it will only show that it was processed in the local US mail office and that's it. Here is how my order from them went:
-I ordered their galaxy S3 case from spigen.com on Aug 31st.
-I got a shipping confirmation from them on sept 4th
-The USPS.com website only said that it was processed in the local Los Angeles office
-On Sept 14th I got a US international package with my case it.
I live in Calgary in case you were wondering.
Click to expand...
Click to collapse
Thanks! However, I paid for express, so I am hoping it wont take 14days like your order.
What method of shipping did you use?
JP
Shop from CRETOUCH.com (fyi I'm not a cretouch representative or promoter)
My experience with spigen main site has been nothing but terrible! Slow response and no notification of shipped item has you wondering for days, long refund process etc....
Cretouch is authorized third party dealer. They are really good with customer service and also have live chat so you can get your answers same day! All their items ships out same or next day depends on time and I usually get it within 3 days. Also they offer FREE shipping to US residents unlike Spigen main site.
Sent from my GT-I9300 using Tapatalk 2
jproy12 said:
Thanks! However, I paid for express, so I am hoping it wont take 14days like your order.
What method of shipping did you use?
JP
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Click to collapse
No way should Express take 2 weeks to Canada. It should arrive within a week of placing your order.
I'm from the southern California area so shipping is much quicker since they're based here, but I also order from them through Amazon. If it's fulfilled by Amazon, you'll usually get your items quicker. Anyways, ordered the neo hybrid lumi and modello cases from Spigen through Amazon yesterday and it's scheduled to be delivered tomorrow. Give Amazon a try if Spigen direct website isn't working out well.
pmoradi2002 said:
No way should Express take 2 weeks to Canada. It should arrive within a week of placing your order.
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Click to collapse
I am really hoping it arrives before Friday. As for xgear, I might be ordering a Spectre Tempered Glass Screen Protector, sent an email this afternoon and within a couple hours I got a reply.
zen0s said:
Shop from CRETOUCH.com (fyi I'm not a cretouch representative or promoter)
My experience with spigen main site has been nothing but terrible! Slow response and no notification of shipped item has you wondering for days, long refund process etc....
Cretouch is authorized third party dealer. They are really good with customer service and also have live chat so you can get your answers same day! All their items ships out same or next day depends on time and I usually get it within 3 days. Also they offer FREE shipping to US residents unlike Spigen main site.
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Click to collapse
Next time I'll know for sure in case I need to order something again! I'll definitely consider them. I was finally able to get an email back, and if I dont have any news before Friday, I will most likely get a refund, according to SPG...
JP
jproy12 said:
Thanks! However, I paid for express, so I am hoping it wont take 14days like your order.
What method of shipping did you use?
JP
Click to expand...
Click to collapse
Their website only had international first as international shipping
I just bought a case from spigen, I live on east coast US. I ordered it direct and got it in 3 days flat with the standard shipping.
I also had an issue with the case and have emailed them and they got back to my email the same day.
sluma said:
Their website only had international first as international shipping
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Click to collapse
Weird... But I know I checked out with United States Postal Service - Express Mail International. Here's the format of my tracking #: EC##########US.
Either way, I'll wait till Friday, as express shipping is 3-5 days to Canada, 5 being the most, and Friday will be 5 days, if I don't have anything I'll ask to get refunded and I'll buy from another vendor.
JP
Been 6 days since I placed my order via expressmail international, which is supposed to take 3-5days, and have yet received anything.
I placed my order early Friday morning (sept 14th) and it was shipped late Monday (sept 17). They dont mention that it takes a couple days to ship out items. I placed an order via bestskinsever on Friday evening, was shipped that same evening and I received it Friday of the next week, also via expressmail.
Anyways, will update when I get my stuff, really wanted it sooner than later.
is a hit and miss, I live in Texas and some times I get their stuff on 3 days sometimes 7 days and one time it took 2 weeks... always standard USPS shipping.
eortizr said:
is a hit and miss, I live in Texas and some times I get their stuff on 3 days sometimes 7 days and one time it took 2 weeks... always standard USPS shipping.
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Click to collapse
True... I'll see in a couple days! It's just that even the USPS website hasn't been updated since the 18th...
So it seems like it'll be delivered this afternoon... soo much for taking 3-5days! Took more like 9days!
jproy12 said:
True... I'll see in a couple days! It's just that even the USPS website hasn't been updated since the 18th...
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Click to collapse
Check FedEx first apparently they use FedEx to ship from factory to ur local post office first then usps will ship to ur house
Sent from my SGH-T999 using xda app-developers app
Finally installed the screen protectors, really great quality, however, the neo hybrid case have problems with the volume key... Waiting to be contacted to see what they will do...
Probably the last time I order directly from them, slow answers and what seems like poor customer service, to me at least.
JP
Spigen extremely slow shipping time, customer service is only email and limited.
Called no answer, voice mail always full. Looked at yelp, same thing all complaints about customer service contact, and especially delivery time, and tracking information. Their products are 5 star but their customer service and delivery service is so frustrating I couldn't give them 5 stars. I've gone as far as complaining to the Better Business Bureau, etc. I've called all numbers including the one off my charge card and BBB with no success. Someone needs to hire me to get their A$$ in gear, answer the phones, clear and return voice mails and ship the dam products. OR TELL people up front, our products is so dam good your going to have to get on a waiting list. JUST GET IT DONE OR BE HONEST. Right?
The last time I got a screen protector of theirs it was through eBay. No problems. Fast shipping
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app

Experiences with VAT and DHL when Ordering Mi Max from Aliexpress?

Hi,
I was wondering you anyone has order from Any sellers from Aliexpress, thinking primarily of Top-One, Goldway to europe. I know some sellers have relay services to get it toll free into EU (although it's a moot point for me since I live in Norway).
What are your experiences especially shipping with DHL? Did it go painlessly?
How are your experiences with DHL and customs?
Do chinese sellers declare low value? If so, does it get stopped in customs?
Should I explicitly ask to declare normal value in order to not have customs problems?
Sent from my new Mi Max
Hi,
I live in Germany and received my Mi Max today. It was sealed and everything went fine.
I ordered exactly one week ago from Top-One via DHL.
I have no idea how the handle / pay / go around customs but it works.
I can recommend this seller. :good:
I want recommended Top One as well fast delivery with DHL to UK.
Sent from my MI MAX using XDA Premium HD app
I have ordered my MI MAX and Redmi note 3 pro from Top One, delivered by DHL.
Fast delivery, communication and no VAT for EU zone.
Sent from my MI MAX using Tapatalk
Hello i live in germany too, i order always from top one.. Its a great seller and ships very fast. If you live in germany.. Smartphones and tablets are duty free.. I ordered mine today on xiaomi device website.. Mi max 128gb 4gb ram for 390 dollar.. Next week will it arrive.. I will make a video review and post it here.. The reason why I didn't ordered it from ali express is that there is no 128gb 4gb ram bundle
Gesendet von meinem HUAWEI G700-U00 mit Hilfe von XDA Forums PRO
remb said:
Hi,
I was wondering you anyone has order from Any sellers from Aliexpress, thinking primarily of Top-One, Goldway to europe. I know some sellers have relay services to get it toll free into EU (although it's a moot point for me since I live in Norway).
What are your experiences especially shipping with DHL? Did it go painlessly?
How are your experiences with DHL and customs?
Do chinese sellers declare low value? If so, does it get stopped in customs?
Should I explicitly ask to declare normal value in order to not have customs problems?
Click to expand...
Click to collapse
I went a head and ordered from goldway. Came in 3 days. Shipped with DHL. No toll ??
remb said:
I went a head and ordered from goldway. Came in 3 days. Shipped with DHL. No toll ??
Click to expand...
Click to collapse
Toll charges comes about a week later in a letter from DHL.
DHL always charge you for the tax. Their policy prohibits the sellers from under-marking the item value and they calculate it in advance rather than waiting for the UK, Germany, France etc to review the shipment and apply any charges.
The seller could technically get around it by creating a second invoice with a lower value and using that for the customs paperwork but then can complicate matters when it comes to returns and other things.
BloodRose said:
DHL always charge you for the tax. Their policy prohibits the sellers from under-marking the item value and they calculate it in advance rather than waiting for the UK, Germany, France etc to review the shipment and apply any charges.
The seller could technically get around it by creating a second invoice with a lower value and using that for the customs paperwork but then can complicate matters when it comes to returns and other things.
Click to expand...
Click to collapse
Ordering from TopOne has no problems with VAT or anything else. They send the phone from HK to UK, and sign for it. Then they package it and send it to an address inside EU. Confirmed with 3 phones so far.
Sent from my MI MAX using Tapatalk
iJohnny said:
Ordering from TopOne has no problems with VAT or anything else. They send the phone from HK to UK, and sign for it. Then they package it and send it to an address inside EU. Confirmed with 3 phones so far.
Sent from my MI MAX using Tapatalk
Click to expand...
Click to collapse
Yeah unfortunately their prices are a little expensive for my taste though. Including shipping the phone costs around $30-40 more from them than it does from any other seller.
BloodRose said:
Yeah unfortunately their prices are a little expensive for my taste though. Including shipping the phone costs around $30-40 more from them than it does from any other seller.
Click to expand...
Click to collapse
My mi Max was $303 for 64gb version so I think this was a good price considering every other store was around 340-370 when I was getting it and shipping around 50.
Shipping on TopOne was 26 every time.
So all in all it was a good deal.
Sent from my MI MAX using Tapatalk
No problems. 220€ + 24€ for dhl shipping, fast and smooth from Aliexpress to Finland.
Homar80 said:
I want recommended Top One as well fast delivery with DHL to UK.
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Click to collapse
+1
Mi Max
I ordered my Mi Max from xiaomidevice on a Monday and got it the following Monday using DHL..came a day earlier as Tuesday was suppose to be the delivery date..glad I was home to pick it up
My buddys family goes back and forth to China and they picked me up a 128GB Helium for $313 USD.
I ordered from Carry-it electronics with DHL. Major error!
They didnt declare anything so i had to pay 46 euros to dutch customs first to even get my phone.
Afther 7 weeks now the phone went completely black.... Dead. It still was stock..... On directions of Carry it i took it to local phone store...15 euros to check it. Mainboard defect! Not repairable by them. Carry it doesnt believe me so they avoid any responsibility. I should sent it back and make more costs... No way. First make more costs to customs because of their error.... Then 15 euros to check the phone... And then ship it anyway......
Folks.... Don't do business with Carri-it
I ordered from my Mi Max from Top One, price I think was 272 dollars total, to Czech Republic. 64GB version. Very smooth transaction, received it one week later via DHL, no customs, no hassle, they even put Google Play on it. Would gladly deal with them again.
Issue right now is that out of the box I know they don't support all the LTE bands in Europe and I am trying to find if someone has a patch that will unlock them. I am getting about 12Mb/sec, which while not as bad as my first test which as a horrible 1MB, still far from what LTE can be. Outside of that, what a great phone, easy on the eyes, fast, and great battery.
Phone came with 7.32 or something MIUI. Unless the MIUI that is out there includes more LTE bands, I am not going to chance updating right now, just my preference.
Officially MI max 128gb GB is not available.. Can anyone recommend be a website in Hong Kong where I can buy MI max 128gb? Plus some accessories

Oneplus 3 Shipping and costs

hi there
i want to buy oneplus 3 and i wonder why on amazon and other sites the phone price is about 150$ higher
and what's the difference between if i buy it from oneplus site or another site like amazon or ebay or gearbest
and i wonder about if there will be any more fees for the shipping and how much time will it take to arrive to Morroco (africa)
and if they will give me a tracking code
you know you can try to put it in the cart and proceed until the shipping cost shows up right? without having to complete the order..
and yeah they did give me a tracking number
yeah i've tried that's after i made this post and been suprised to find out that's they don't support worldwide shipping
I'm in the US. When I ordered my OP3 directly from OnePlus, the standard shipping option was free of charge. However, I chose to pay the $10 to upgrade to faster shipping and received my phone in two business days. So, I paid $USD 410 in total to get my device in two days. It shipped from California.
If you're in Europe or Hong Kong, be aware that sales are being suspended from August 9 to September 12, so get your order in soon if that applies to you. Source: https://forums.oneplus.net/threads/information-on-oneplus-3-availability-in-europe.458234/

Production Delays?

So, I have a gut feeling that Elephone is having a tough time producing this phone. Why,?
1) GearBest originally had a shipping date of Nov 23. This is now the middle of Dec and they currently have no stock. This is despite taking thousand of pre-orders. Every time I contact them they say it is packed and ready for shipping and to wait another 1-2 days . . rinse and repeat. In reality they have no stock.
2) Coolicool have moved their shipping date to the middle of Dec
3) The only reviews I see on the web are from (what appear to be) hand picked reviewers, or people just using the stock renders.
4) No one on Aliexpress appears to have got one despite thousands of orders.
Interesting for a phone which was supposed to start shipping a week ago.
I want mine!
InsGdt76 said:
So, I have a gut feeling that Elephone is having a tough time producing this phone. Why,?
1) GearBest originally had a shipping date of Nov 23. This is now the middle of Dec and they currently have no stock. This is despite taking thousand of pre-orders. Every time I contact them they say it is packed and ready for shipping and to wait another 1-2 days . . rinse and repeat. In reality they have no stock.
2) Coolicool have moved their shipping date to the middle of Dec
3) The only reviews I see on the web are from (what appear to be) hand picked reviewers, or people just using the stock renders.
4) No one on Aliexpress appears to have got one despite thousands of orders.
Interesting for a phone which was supposed to start shipping a week ago.
I want mine!
Click to expand...
Click to collapse
I think Elephone underestimated the amount of pre orders they would receive and are shipping first to customers the purchased the S7 directly from them rather than stocking resellers.
I know Gearbest have the Black 4gb/64gb in stock - about 190 pieces left - for $229 as mine has just been shipped.
As for the other colours/configurations I'm not sure. However I do know the Blue 4gb/64gb is due in stock at both Gearbest & GeekBuying on the 11th Dec as I've spoken to them both.
I originally wanted a the Blue version but didn't want to wait until the new year to get the phone in my hands as it's a Xmas gift to myself (which I do every year) so I changed my order to the Black one which should be here by mid Dec.
So the moral of the story is if you want an S7 ASAP go check out the Black version at Gearbest.
Ru77ell said:
I think Elephone underestimated the amount of pre orders they would receive and are shipping first to customers the purchased the S7 directly from them rather than stocking resellers.
I know Gearbest have the Black 4gb/64gb in stock - about 190 pieces left - for $229 as mine has just been shipped.
As for the other colours/configurations I'm not sure. However I do know the Blue 4gb/64gb is due in stock at both Gearbest & GeekBuying on the 11th Dec as I've spoken to them both.
I originally wanted a the Blue version but didn't want to wait until the new year to get the phone in my hands as it's a Xmas gift to myself (which I do every year) so I changed my order to the Black one which should be here by mid Dec.
So the moral of the story is if you want an S7 ASAP go check out the Black version at Gearbest.
Click to expand...
Click to collapse
The thing that really annoys me with GearBest is that they stated a shipping date when you pre-order, but clearly haven't secured the stock to do so. Now when contacted, they know they don't have stock, but won't admit to it. Instead it is "please wait 1 or 2 days more". Honesty goes a long way. I wonder if the other resellers got stuck with this too.
I'd be interested to know when your one arrives.
Mine is now marked as shipped. but I think GearBest are playing games again. If I go to DHL I can see a shipping label has been printed but the parcel hasn't actually been picked up from GearBest. Having worked in a number of companies closely associated with large despatching operations, I can't see why you would tell DHL (a priority shipping service) there is a parcel to pick up, then leave it sitting in Despatch for over 24 hours. . . More games.
InsGdt76 said:
The thing that really annoys me with GearBest is that they stated a shipping date when you pre-order, but clearly haven't secured the stock to do so. Now when contacted, they know they don't have stock, but won't admit to it. Instead it is "please wait 1 or 2 days more". Honesty goes a long way. I wonder if the other resellers got stuck with this too.
Click to expand...
Click to collapse
My personal opinion is that Elephone hasn't delivered (so far) on it's promises to resellers. With the S7 looking like its going to be Elephones biggest ever seller - by far, I do think they gave all major resellers the same original delivery date and have struggled to ramp up production. I think this is the case as I've spoken to eFox, Geekbuying, Gearbest and Dealsmachine and they have all initially said they would deliver in late November and now they all all saying mid December.
InsGdt76 said:
I'd be interested to know when your one arrives.
Click to expand...
Click to collapse
I'll certainly post here when it arrives, although I went with standard delivery rather than DHL so not expecting it for a few weeks.
InsGdt76 said:
Mine is now marked as shipped. but I think GearBest are playing games again. If I go to DHL I can see a shipping label has been printed but the parcel hasn't actually been picked up from GearBest. Having worked in a number of companies closely associated with large despatching operations, I can't see why you would tell DHL (a priority shipping service) there is a parcel to pick up, then leave it sitting in Despatch for over 24 hours. . . More games.
Click to expand...
Click to collapse
This is nothing new for Gearbest and is the reason I chose not to go with DHL, I've ordered a few products via this method with GB and its always taken 3-4-5 days from getting my tracking info for my package to physically enter DHLs system - I've also been hit with import tax a few times which has never happened to me with other shipping companies.
Finally, I hope your receive your device quickly and with no issues, be sure to keep us updated with the situation
Regards
Ru77ell said:
Finally, I hope your receive your device quickly and with no issues, be sure to keep us updated with the situation
Regards
Click to expand...
Click to collapse
So the plot thickens. . . .
Using the tracking information I could see that DHL got a shipping notification on the first day . . . . then everything stopped. I have had a lot of things shipped via DHL and other courier services and it is very unusual for a priority service to not update for 24 hours plus.
GearBest via support tickets and LiveChat, just kept telling me to wait 2 more days, wait 3 days for an investigation, wait 2 days for tracking information etc etc etc.
I ended up doing my own investigation by calling DHL on their local contact centre.
Result?
Singapore Customs were holding the phone with concerns that it contained hazardous materials. Specifically the DHL operator questioned whether the phone was a Samsung Galaxy Note 7. I suspect that the designs are so similar that Customs may be mis-identifying these units when x-raying them, as Note 7s are banned from all carriers. As GearBest are the shippers only they can update the shipping information to get it released.
So I contacted GearBest again and twice got "please wait 3-4 days for an investigation". I got a bit stroppy with them at this point and just got a notification through from DHL that the parcel appears to be moving again.
So if you see your Elephone S7 stop moving for an extended period of time on DHL. Start questioning it.
Thanks for the update.
It makes me wonder if Gearbest are writing 'S7' on the documentation and that's what caused the delay?
Also once the parcel has entered the shipping system there's not really too much Gearbest can do to help hurry to process along, unless its a documentation issue - But can see why this can be annoying.
Anyway, glad your package is in the move again, hope you get it soon.
Mine has just left HK airport so hoping it'll be arriving at the UK sorting centre in the next few days with no customs issues.......fingers crossed!
I ordered my S7 64GB via Gearbest on Oct 21, was delivered on 28th Nov to UK.
Given that 22nd Nov was the date which GB said the stocks will arrive, it was pretty fast delivery.
I shipped via Priority Mail some £1-2 extra & there was no customs charges.
(Using the 'courier shipment' option is known to attract customs charges. Best of luck.)
Ru77ell said:
Thanks for the update.
It makes me wonder if Gearbest are writing 'S7' on the documentation and that's what caused the delay?
Also once the parcel has entered the shipping system there's not really too much Gearbest can do to help hurry to process along, unless its a documentation issue - But can see why this can be annoying.
Anyway, glad your package is in the move again, hope you get it soon.
Mine has just left HK airport so hoping it'll be arriving at the UK sorting centre in the next few days with no customs issues.......fingers crossed!
Click to expand...
Click to collapse
It was a documentation issue. SG Customs held it until the shipper (GearBest) finally contacted them to update the shipping information. They only did this after sitting on the issue for a week of me getting increasingly agitated with the "Please wait" responses from GearBest.
FunkiBluDawg said:
I ordered my S7 64GB via Gearbest on Oct 21, was delivered on 28th Nov to UK.
Given that 22nd Nov was the date which GB said the stocks will arrive, it was pretty fast delivery.
I shipped via Priority Mail some £1-2 extra & there was no customs charges.
(Using the 'courier shipment' option is known to attract customs charges. Best of luck.)
Click to expand...
Click to collapse
What spec and colour did you order? Apparently Elephone were very late delivering sufficient stocks of the Blue 64GB version and others.
InsGdt76 said:
What spec and colour did you order? Apparently Elephone were very late delivering sufficient stocks of the Blue 64GB version and others.
Click to expand...
Click to collapse
Mine was 64 GB, Black.
FunkiBluDawg said:
Mine was 64 GB, Black.
Click to expand...
Click to collapse
Thought it might have been. The black has been in stock most of the way through.
I finally have my hands om my 64GB Blue model and I am quite impressed so far. Usually with Chinese electronics I purchase there always seems to be some quirk or weird behaviour that takes the gloss off the product. After 24 hours, I've yet to find one.
I preordered a green version, but it seems there are production troubles. This morning gearbest sent me a mail:
Thank you for your recent order at Gearbest.com
This is an update about following item:
We are sorry to let you know that we cannot ship it at this time
remain items
sku*quantity:199096209 * 1 , Elephone S7 5.5 inch 4G Phablet
199629301 * 1 , 3D VR Cardboard Glasses Virtual Reality Box
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Click to collapse
So, nobody knows when the green version will come out,
and after all the troubles with touchscreen, gps, no source code released i choose the refund. If the situation improve i'll buy it again.

Purchasing Mi6 in the UK

Hey guys, I'm living in the UK and was wondering where the best place to purchase this phone from was. Best in terms of price and customs fee. I've seen various places mentioned but am still a bit hesitant as I've never bought anything from outside the UK before and have no experience in doing so.
Also, those of you who have bought this phone from overseas, how was the experience? Did you have to pay a customs fee and if so, how much was it? How did the phone arrive? On top of never having purchased from overseas, customs fee etc, I'm also worried about how the phone will arrive. Was it packaged properly, or was the phone damaged in any way? Did Google Play come preinstalled and does the phone work on o2's frequency?
I know I'm asking a lot of questions but I've been meaning to upgrade from my Moto X Style and always come back to this phone.
If the community could answer my questions, I'd really appreciate it.
Thanks you!
I got mine mi6 from honorbuy
https://www.honorbuy.com/182-xiaomi-mi-6
They have it in stock at their warehouse in italy.
Not the cheapest tho, but no taxes makes it ok.
NisseGurra said:
I got mine mi6 from honorbuy
https://www.honorbuy.com/182-xiaomi-mi-6
They have it in stock at their warehouse in italy.
Not the cheapest tho, but no taxes makes it ok.
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So no customs fee to ship to UK? Great! How did the phone arrive? Was the condition as expected? (perfect condition, no flaws whatsoever)
And I'm assuming by the "global rom" mentioned in the title, it comes preloaded with Google Play and the rest of the Google apps?
Thanks for the speedy reply, buddy.
trojan92 said:
So no customs fee to ship to UK? Great! How did the phone arrive? Was the condition as expected? (perfect condition, no flaws whatsoever)
And I'm assuming by the "global rom" mentioned in the title, it comes preloaded with Google Play and the rest of the Google apps?
Thanks for the speedy reply, buddy.
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Was well packed and was delivered by DHL. Took 5 days from order to delivery. Brand new and all seals intact. I did not check what rom it came with, unlocked bootloader, wiped and installed linage directly
Maybe you can buy one from Taobao,but I don't konw there's someone want to show you how to take a phone to the UK from China or not.
Hi,
I ordered mine through Gearbest, came with the global ROM which I've stuck with so far. It takes OTAs.
It does take a bit of getting used to after coming from Lineage, but with Nova launcher on top it's passable.
As for customs duties, I used their standard free shipping and it wasn't stopped. It came very well packaged; lined jiffy bag and all that.
Timing-wise, ordered on the 22nd June and received 4th July; so if you can wait it's a good option.
It was received perfect, all seals intact. They threw in an adapter for the plug as well. One in the box isn't a UK plug.
A quick Google shows it's on Gearbest at the moment for £335. That's a tenner cheaper than I paid!
Overall, I'd do it again (though hopefully not for a while yet!).
Ordered my first Xiaomi (Redmi Note 3 SE) from Honorbuy.
- Shipping was really fast (2-3 days) but very expensive (about EUR 40,-)
- Packaging was just a plastic bag, box was little damanged on the corners and it came opened
Ordered my next Xiaomi, the Mi 6 from Gearbest on June 25 and it was delivered on July 10. Bought it during a flash sale for EUR 326,-
- No custom fee nor shipping cost via Priority Line > Germany Express
- Came with Global ROM 8.2.2.0 (NCAMIEC), google services preinstalled and sealed
- Packaging see screenshot below
- My experience overall was pretty satisfying, i could track the whole process.
Tracking:
2017-07-10 09:23:02 The parcel has been delivered.
2017-07-10 07:41:05 The parcel is out for delivery today.
2017-07-08 08:18:39 The parcel will be kept at the Hermes depot Mühldorf
2017-07-08 04:37:51 The parcel has been received at the Hermes depot Mühldorf
2017-07-07 18:34:24 The parcel has been sorted at a Hermes Logistic Hub.
2017-07-03 09:16:17 The parcel has not yet arrived at the Hermes depot Mühldorf
2017-07-02 13:48:14 Parcel arrival at London,United Kingdom
2017-06-30 11:45:51 Parcel is leaving Hong Kong Airport
2017-06-28 10:02:24 Parcel arrive in HongKong Sorting Centre
2017-06-27 20:01:45 Parcel departure in Shenzhen Sorting Centre
2017-06-26 06:03:02 The parcel has been announced electronically to Hermes.
I ordered ceramic blue direct from Xiaomi. Came DHL, sealed, packed beautifully, global ROM. I'm in Kenya.
kolembo said:
I ordered ceramic blue direct from Xiaomi. Came DHL, sealed, packed beautifully, global ROM. I'm in Kenya.
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How did you do that??
mELIANTE said:
How did you do that??
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http://www.xiaomidevice.com/xiaomi-mi6-plus.html
kolembo said:
http://www.xiaomidevice.com/xiaomi-mi6-plus.html
Click to expand...
Click to collapse
Xiaomi said that address is unofficial.
hbbxmjbb said:
Xiaomi said that address is unofficial.
Click to expand...
Click to collapse
That is VERY strange indeed. That site is who I got my Ceramic blue from - and all the official papers INCLUDING a very official warranty and pre and post delivery phone call verification from.
They were very thorough, all the way to certifying my IMEI numbers and providing a service number because Xiaomi really doesn't have centers in Africa.
So, I really don't know what to say. Who did YOU call...?
P.S. Just did a check and you are indeed CORRECT! So I may have been lucky....always use PayPal.
Xiaomi do say they are a recognised vendor though and the phone is 100% legit and they will honor warranty BUT only through them because Xiaomi is not OFFICIALLY in Kenya.
Heh. I guess this is everyone's problem eh, with Xiaomi. As far as I could tell, they're only OFFICIALLY in China!
So, for reference, they did mention Gearbest also but none of these are official Xiaomi.
They have an official store in Singapore (heh....!)
The long and short of it was that if you are buying from abroad, there are a number of vendors they deal directly with and exchange imei and serial no. information to make sure as far as possible that only genuine products are being sold. They wouldn't tell me who, only that they would recognised warranty from this site but not directly from me.
So actually - I have to deal with Xiaomi Devices directly if I encounter repair/warranty issues.
When I checked back with Xiaomi Devices they will replace/refund if returned within a month completely. After that, for a year, warranty still stands as free BUT you pay for shipping.
After that they offer support until the phone dies as just a regular support/dealer/repair.
I got the phone from China through Hong Kong so they are Chinese based - which explains the very awkward communication - not dodgy in my eyes, very sincere, just.... Very Chinese!
I did ask how to buy directly from Xiaomi and they said they didn't think it was possible but they'll get back to me.
One thing though. Xiaomi direct is concerned with China sales. The reason they accept warranty from these 'partners' for international sales is that these partners are obliged to make sure that the phones they sell are international. I am not sure what that means but I think the suggestion was that if I shop from XIAOMI direct, I get a Chinese device and it's up to me to International-ise it.
All very obscure. So yes, Xiaomi Device is NOT Xiaomi.... You will have to make your choice.
I have bought from Gearbest before but this lot feel more thorough....they also had the Blue Ceramic almost immediately, day one, and their shipping is DHL and very quick.
kolembo said:
That is VERY strange indeed. That site is who I got my Ceramic blue from - and all the official papers INCLUDING a very official warranty and pre and post delivery phone call verification from.
They were very thorough, all the way to certifying my IMEI numbers and providing a service number because Xiaomi really doesn't have centers in Africa.
So, I really don't know what to say. Who did YOU call...?
P.S. Just did a check and you are indeed CORRECT! So I may have been lucky....always use PayPal.
Xiaomi do say they are a recognised vendor though and the phone is 100% legit and they will honor warranty BUT only through them because Xiaomi is not OFFICIALLY in Kenya.
Heh. I guess this is everyone's problem eh, with Xiaomi. As far as I could tell, they're only OFFICIALLY in China!
So, for reference, they did mention Gearbest also but none of these are official Xiaomi.
They have an official store in Singapore (heh....!)
The long and short of it was that if you are buying from abroad, there are a number of vendors they deal directly with and exchange imei and serial no. information to make sure as far as possible that only genuine products are being sold. They wouldn't tell me who, only that they would recognised warranty from this site but not directly from me.
So actually - I have to deal with Xiaomi Devices directly if I encounter repair/warranty issues.
When I checked back with Xiaomi Devices they will replace/refund if returned within a month completely. After that, for a year, warranty still stands as free BUT you pay for shipping.
After that they offer support until the phone dies as just a regular support/dealer/repair.
I got the phone from China through Hong Kong so they are Chinese based - which explains the very awkward communication - not dodgy in my eyes, very sincere, just.... Very Chinese!
I did ask how to buy directly from Xiaomi and they said they didn't think it was possible but they'll get back to me.
One thing though. Xiaomi direct is concerned with China sales. The reason they accept warranty from these 'partners' for international sales is that these partners are obliged to make sure that the phones they sell are international. I am not sure what that means but I think the suggestion was that if I shop from XIAOMI direct, I get a Chinese device and it's up to me to International-ise it.
All very obscure. So yes, Xiaomi Device is NOT Xiaomi.... You will have to make your choice.
I have bought from Gearbest before but this lot feel more thorough....they also had the Blue Ceramic almost immediately, day one, and their shipping is DHL and very quick.
Click to expand...
Click to collapse
Only few Chinese can get the blue Mi 6.When Chinese want to buy things from other countries,we only buy them on Taobao.I konw how difficult you buy a Mi 6,so have a good time.
hbbxmjbb said:
Only few Chinese can get the blue Mi 6.When Chinese want to buy things from other countries,we only buy them on Taobao.I konw how difficult you buy a Mi 6,so have a good time.
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Yes, I'm learning that now!
Thanks, I'm enjoying the phone VERY much.
Onward.

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