Only Data works on Verizon (xfinity mobile) - Nexus 5X Q&A, Help & Troubleshooting

Anyone can shed light on what it usually means when only data works on the network, my phone shows the IMEI number correctly, but can't make/receive phone calls or send/receive texts?
Thank you

robi44 said:
Anyone can shed light on what it usually means when only data works on the network, my phone shows the IMEI number correctly, but can't make/receive phone calls or send/receive texts?
Thank you
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I had the exact same problem. There is a magisk module with instructions in the apps/themes section. I followed those instructions and it corrected my issue. Not sure how it ended up getting corrupted.
https://forum.xda-developers.com/nexus-5x/themes-apps/signal-apn-fix-magisk-mod-t3799266

That didn't work, really out of ideas,
Anyone able to help?

Related

HELP: Cannot send SMS, but MMS, phone calls and data is working

Anyone know what may be up with this? When i try to send an SMS it just sits there attempting to send but ends up saying it has failed. no details on why.
Using data on 2g/3g is fine. I have wiped phone and installed new ROMs twice but the deal is the same.... I can still make/receive phone calls, can send/receive MMS, browser on wifi and 2g/3g is good, just no sms. phone status says i'm connected, phone network settings on *#*#4636#*#* says everything is fine, and I have even switched between AUS and AUS2 bands (i am in australia) but to no avail.
Please help!
aerospyke said:
Anyone know what may be up with this? When i try to send an SMS it just sits there attempting to send but ends up saying it has failed. no details on why.
Using data on 2g/3g is fine. I have wiped phone and installed new ROMs twice but the deal is the same.... I can still make/receive phone calls, can send/receive MMS, browser on wifi and 2g/3g is good, just no sms. phone status says i'm connected, phone network settings on *#*#4636#*#* says everything is fine, and I have even switched between AUS and AUS2 bands (i am in australia) but to no avail.
Please help!
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Maybe your simcard has lost the smsc number? I don't remember how to edit it on the nexus though.
When did you first encounter this problem?
Sent from my Galaxy Nexus using Tapatalk
I first encountered this around the same time i first flashed revolutionHD, but doubt its directly related. I'll look around for the SMSC I need. Will update
experienced something similar at activation. are you porting your number?
ok you were right, my SMSC disappeared. annoyingly i couldn't put it directly into the phone, as it is complaining that there is an update error, but thankfully i use GoSMS and can tell it to use a custom SMSC and so that works.
As for activation, n i wasn't porting my number, this isn't even a new contract, my boss from my old job bought the phone for me outright as a christmas pressie so it is a direct swap.

[Q] Can't make outgoing calls

Hey everyone...Im been stumped for the past 3 hours now. for some reason, my phone can't make any outgoing calls with my GN, but receives calls. I can send and receive texts, use internet, everything but outgoing calls. I tried swapping SIM cards with my uncles and its the same problem. My SIM will make calls on his blackberry curve, but if he tries making a call with his SIM in my phone, it wont work either. We are both from FIDO, can anyone help me out with this problem. And to add, i was able to make a call this morning fine with no dropping or anything.what happened between 11am and 3PM that i can't make calls?
Www
diss3ntienc said:
Hey everyone...Im been stumped for the past 3 hours now. for some reason, my phone can't make any outgoing calls with my GN, but receives calls. I can send and receive texts, use internet, everything but outgoing calls. I tried swapping SIM cards with my uncles and its the same problem. My SIM will make calls on his blackberry curve, but if he tries making a call with his SIM in my phone, it wont work either. We are both from FIDO, can anyone help me out with this problem. And to add, i was able to make a call this morning fine with no dropping or anything.what happened between 11am and 3PM that i can't make calls?
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Do you use a custom kernel?
Sent from my Galaxy Nexus using XDA App
I have the same problem and yes i have a custom rom too. How do i fix it?
Custom kernel has nothing to do with radio. Why would you be able to flash them separately if they were related?
OP, switch radios. Also, gsm or lte?
agreed. If its lte, you may need to re-activate. *228 then follow prompts.
mine is GSM.
so, is any they any way solve this problem?

Unlocked, not data connection won't work

I just unlocked my T989D using the guide on here and everything worked fine. I can even get a different sim working on the phone and use it to call/text but it won't pick up a Data connection.
I just tried a Fido sim and it sees the APN settings and everything but the data connection just does not work.
Can someone shed some light on this for me please?
DHeffernan said:
I just unlocked my T989D using the guide on here and everything worked fine. I can even get a different sim working on the phone and use it to call/text but it won't pick up a Data connection.
I just tried a Fido sim and it sees the APN settings and everything but the data connection just does not work.
Can someone shed some light on this for me please?
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Data is for internet and apps.....phone calls and texts just use the radio signal. Just to be clear. They're 2 different things. You don't need data for calls and texts. I think you know this, but wanted to be sure.
Do you have the new Telus or T-Mobile radio flashed? Only those 2 work on anything current. So what rom or stock version are you running? With the proper radio and apn settings, it should work.
Tho if its an issue caused by unlocking, then I'm not sure.....never done it myself. Did you Google the issue??
Sent from my cellular telephone
kj2112 said:
Data is for internet and apps.....phone calls and texts just use the radio signal. Just to be clear. They're 2 different things. You don't need data for calls and texts. I think you know this, but wanted to be sure.
Do you have the new Telus or T-Mobile radio flashed? Only those 2 work on anything current. So what rom or stock version are you running? With the proper radio and apn settings, it should work.
Tho if its an issue caused by unlocking, then I'm not sure.....never done it myself. Did you Google the issue??
Sent from my cellular telephone
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Yah I knew that about data. But I managed to get it to work. All I had to do was click on reset to default under APN settings and it started working.
No idea why that worked because I never entered any settings myself but let the actual phone pick up the stuff from Fido.. oh well now it all works.

SGH-T889V no network, good IMEI

I have a videotron galaxy note II (SGH-T889V) which cannot connect to the cellular network.
The cellphone is running a stock image and have never been flashed with anything else. I re-flashed the device with the stock image thinking that it may fix my issue. The phone have been unlocked using this method.
I have tried a telus sim card and I had the same issue... I cannot make/receive calls or send/receive sms, wifi and bluetooth works.
One weird thing though is that the cellphone, somehow, can notice me when I have new messages in my voicemail.
I've read a lot of thread on the forum but most of them also had an IMEI. I'm not sure how to fix this.
Is there any way to perform test to know exactly what's going on?
Does anybody have a clue?

6.20.502.5 ATT Firmware

Hi All,
Has anyone extracted the the firmware from the RUU? I did a quick search and just saw one with the HBOOT. Also has anyone installed the HTC RUU? Is it any good?
Thanks in advance.
Here
http://forum.xda-developers.com/showpost.php?p=66871005&postcount=13
Of course wnc and ckpv5 would be involved!
Guess I should have looked a little harder than searching by the numbers!
Many thanks!
Sent from my SAMSUNG-SGH-I747 using XDA-Developers mobile app
If anyone is looking for an already modified version of the 6.20.502.5 firmware. I removed the boot.img and the recovery.img file and replaced the hboot file with one that has no red text. This firmware works fine on the AT&T and Developer's Edition models.
Download here.
Hey everyone in this post,
Please check to make sure that you are receiving voice calls. I just discovered that I can make outgoing calls just fine however ALL incoming calls are going directly to voicemail. I'm going to do a little more research but it looks as though I'll need to revert to an earlier firmware. I'm guessing this has something to do with HD Voice.
A couple more things of note: I'm on the latest version of ARHD which is 53.1 (MM); texts work fine both ways; data is fine; voicemail functions fine. Just to give a little background.
ccw1134 said:
Hey everyone in this post,
Please check to make sure that you are receiving voice calls. I just discovered that I can make outgoing calls just fine however ALL incoming calls are going directly to voicemail. I'm going to do a little more research but it looks as though I'll need to revert to an earlier firmware. I'm guessing this has something to do with HD Voice.
A couple more things of note: I'm on the latest version of ARHD which is 53.1 (MM); texts work fine both ways; data is fine; voicemail functions fine. Just to give a little background.
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Click to collapse
I'm having the same problem. I fiddled with the APN settings and it seemed (I'll try again) to fix that issue. Meaning I manually entered the APN settings and I was able to receive calls. A bit ridiculous.
Edit: It's not the APN Settings that helped. It's actually switching the preferred network from LTE to 3G or maybe even 2G. Haven't checked it on 2G.
garekinokami said:
I'm having the same problem. I fiddled with the APN settings and it seemed (I'll try again) to fix that issue. Meaning I manually entered the APN settings and I was able to receive calls. A bit ridiculous.
Edit: It's not the APN Settings that helped. It's actually switching the preferred network from LTE to 3G or maybe even 2G. Haven't checked it on 2G.
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I finally got mine working but I have no idea what the magical combination ended up being. I did downgrade to a previous 6.12 firmware but that alone didn't do the trick. I also manually added a new APN in addition to many other things one by one. I was actually on an outgoing call and my line beeped because I had a call waiting! I was so shocked (and pleased) that I hung on the person I was speaking with and answered the call. From then on it has worked fine. Having said that I'm going to sit tight with the phone the way it is until someone much smarter than me lays out a solid plan.
I'm glad you got beyond your problem as well :good:
ccw1134 said:
I finally got mine working but I have no idea what the magical combination ended up being. I did downgrade to a previous 6.12 firmware but that alone didn't do the trick. I also manually added a new APN in addition to many other things one by one. I was actually on an outgoing call and my line beeped because I had a call waiting! I was so shocked (and pleased) that I hung on the person I was speaking with and answered the call. From then on it has worked fine. Having said that I'm going to sit tight with the phone the way it is until someone much smarter than me lays out a solid plan.
I'm glad you got beyond your problem as well :good:
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Are you still able to receive phone calls while on 4G? Any further issues? I asked because ever since upgrading to LP firmware I no longer can receive incoming phone calls while on 4G but I can make calls. I have noticed that while on a call on 4G I can receive calls which is strange. So I have to stay on 3G to receive all incoming calls. Any ideas on a fix? Thanks
Sent from my HTC One_M8 using Tapatalk
makaveli0622 said:
Are you still able to receive phone calls while on 4G? Any further issues? I asked because ever since upgrading to LP firmware I no longer can receive incoming phone calls while on 4G but I can make calls. I have noticed that while on a call on 4G I can receive calls which is strange. So I have to stay on 3G to receive all incoming calls. Any ideas on a fix? Thanks
Sent from my HTC One_M8 using Tapatalk
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Click to collapse
Your situation does sound similar to mine. Whatever combination of zany things that happened for me as forced my network into HSPA+ whereas it used to read LTE. I'm not referring to the icon in the status bar (that still reads 4G). If I go into Settings>About>Network>Cellular network type. That's where I see HSPA+, HSPA or HSPAP depending on where I am. My speeds are WAY slower but it's still functional, yet there's something obviously still broken. Since I can receive calls now I've decided to just "live with it" until I come across a proper solution that I know will work. If that day should ever come though, I'll be sure to post back here.
Update:
I am back to my "Cellular network type" displaying "LTE" and my download speeds also confirm this. Below are the additional steps I took to get to this point:
1. In the phone dialer enter *#*#4636#*#* (takes you to a "Phone info" screen)
2. Scroll down to "Set preferred network type" (take note of its current selection in case you need to go back)
3. Using the dropdown, select GSM/WCDMA/LTE auto
That's it. After a few seconds my data icon refreshed and I knew I was good to go. For good measure I went back to Settings>About>Network to verify my Cellular network type. Good luck.
ccw1134 said:
Hey everyone in this post,
Please check to make sure that you are receiving voice calls. I just discovered that I can make outgoing calls just fine however ALL incoming calls are going directly to voicemail. I'm going to do a little more research but it looks as though I'll need to revert to an earlier firmware. I'm guessing this has something to do with HD Voice.
A couple more things of note: I'm on the latest version of ARHD which is 53.1 (MM); texts work fine both ways; data is fine; voicemail functions fine. Just to give a little background.
Click to expand...
Click to collapse
AT&T's deployment of Voice over LTE (which they've branded "HD Voice") does not play well with international-based custom ROMs (basically, most any ROM that is not ATT based). Issues with voice calls is the common symptom.
Best workaround is to call AT&T and ask them to turn off HD Voice for your account (may need to ask for 2nd Tier tech support before you get someone who knows what you are talking about). Yes, you can turn off LTE, but that is obviously not a great option.
Other fixes (APN, firmware) are likely placebo effect at best. Went down a similar path trying to troubleshoot this problem for folks a year ago, before coming to the conclusion (Post #9): http://forum.xda-developers.com/att-htc-one-m8/help/incoming-calls-lte-mode-m8-att-arhd-34-0-t3026710

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