So I had a LG X charge and I swapped the sim to my Nexus 5X the first time I did it everything worked great I was able to make calls and send SMS, a few months later (now) after i did a factory reset on my Nexus 5X, i put the sim card in it and only data works can't make calls or send SMS, I think when I first tried it and it worked I was on Oreo 8.0 and now I'm on 8.1 which shouldn't nake a difference.
What am I doing wrong or what should I try?
Unfortunately, xfinity doesn't officially support the phone, but if it worked before it should work again unless something changed in 8.1
You're right, os shouldn't matter. It might be phone apn settings. Does the sim still work in the Charge or any other Verizon phone?
This was posted on Xfinity Forums:
burritofury New Poster
06-15-2018 03:25 PM
Re: Successful Android BYOD?? Please Post
This is a little old now. But I wanted to point out that what I did was make sure my Samsung Galaxy S8+ was unlocked through the AT&T process. Once I received confirmation and a code to unlock my phone. I installed the Comcast xfinity sim card. Then I did a full reset of the phone. The phone went through the process then it rebooted again with a message saying the carrier network settings had changed. After the reboot, the phone came back on all set up and ready to use on the xfinity network.
Hope this helps someone.
Yes, sim works fine in the LG charge X, I checked the APN, only thing I see different is there is a username and a password on the charge, other than that it's all the same, besides the name is Verizon on the 5x and Xfinity mobile on the charge.
Do you know what generally means when you can only use data and can't make calls and send SMS?
Related
I can not get HD voice to work on Verizon with my Nexus 5X. I just want to be able to be on a call and still use data. This feature (HD Voice) is available for pre-paid customers now, but I can't seem to get it to work. I have "Enhanced 4G LTE Mode" turned on, I went to my Verizon to turn it on and it says it was added and will be available to use within 15 minutes. I wait 20 minutes, reboot my phone and it doesn't work? I go back to my Verizon and it's like I never added it, so I go through the process again... Same results. I go to a live Chat and after 25+ minutes get referred to the 800 number. Now I've been on with Verizon fro 2+ hours and they are telling me it's because I have a non Verizon phone!?!? I explained to Verizon that if I put a Verizon sim card in my phone from someone who already has HD voice active on there account, that it works perfectly... Still on with them now any suggestions? Am I missing something?:eek Still on with Verizon. I have been transferred now. They now realize that Verizon's site is not adding the feature and that is why I have been transferred... Now I am on hold...
Does anyone have VoLTE on a 5X with Verizon?
Okay, so... Verizon explained to me that it's because the Nexus 5X is not compatible with VoLTE, but the Sim card from someone's phone that is compatible will make HD Voice work on my phone because the phone that I got the sim card from is compatible? WTF? Haha. So I asked her if I take my sim card put it in the phone that is compatible to activate it, it would then work? She said yes.... WTF kind of logic is this? Haha. IDK? I guess I will try that? and let you guys know? :laugh:
I have VZW postpaid and I have a N5X. The HD Voice definitely works, but it is a bit unreliable. My wife is on VZW with a VZW-branded S7 and most of the time when we talk it works but sometimes it doesn't and I can't really figure out why -- or if there even is a reason.
Did you go to Settings --> Wireless & networks More --> Cellular networks and turn on Enhanced 4G LTE Mode? I believe that is a necessary step, as well as making sure HD voice is active on your account.
Also, keep in mind that HD voice only works if you are calling someone else with a compatible phone and with it active on their account.
I have all the settings correct and as I stated above, it does work if I use someone else's Verizon Sim that already has HD voice activated, but I can't get it active on my account. I know it doesn't always work... I just want it so I can use Data whilst on a call. Btw I still am unable to get this working on my 5X, or 6P. I have now even activated a Verizon branded phone that it is already working on to my account and it still will not work, even on the Verizon phone it works on a different account... Wtf? Thanks for your input though
For whatever reason I can't get my totalwireless sim to connect to data in my pixel 2 xl. The sim works fine in my pixel. I can put a xfinity mobile sim in the pixel 2 and it will connect to data just fine. I can't even edit the apn settings when the totalwireless sim is in the phone. It just tells me I'm not authorized. Anyone got any ideas on how I get my pixel 2 to connect to LTE on totalwireless?
munkle said:
For whatever reason I can't get my totalwireless sim to connect to data in my pixel 2 xl. The sim works fine in my pixel. I can put a xfinity mobile sim in the pixel 2 and it will connect to data just fine. I can't even edit the apn settings when the totalwireless sim is in the phone. It just tells me I'm not authorized. Anyone got any ideas on how I get my pixel 2 to connect to LTE on totalwireless?
Click to expand...
Click to collapse
Get a new sim from them. Sprint is the same way
Sent from my Pixel 2 XL using Tapatalk
Got a new sim, activated it with the pixel 2 xl imei. Still no data, cannot edit the apn settings. The new sim also works fine in my pixel 1. Google just tells me to factory reset or reset network settings. That doesn't help. Totalwireless wants me to manually add the apn, which I would have done from the begining but the apn settings are locked and I cannot change them. Just going to return the phone as its not really useful without data.
A fix!
munkle,
Me and another reddit user have been battling with the same issue. I've gone through 3 Total Wirless SIMs and haven't fixed the issue. It has to do with not being able to add or edit an APN on the phone. Another user figured out a workaround though. I'll copy his reply here. I haven't tried this yet but I'm going to try it this weekend. Here is the quote
"Holy ****, I think I've cracked it.
This is the most convoluted set of steps I think I've ever had to do on something that should be easy... however this answer is kind of a pain.
I managed to get my hands on a H20 wireless sim crd which uses the att network. As I said before it lets me add an APN but not save it. So what I did is leave the screen open where I entered the APN info. swap out the sim cards in the middle of it and hit save whenever the phone got service and bam! LTE!
I can't believe this is what I had to go through... And I can't even promise it will work every time. I tried the process again on my RMA phone, but all that phone would pick up is 3G... go figure... So I think your best bet would be to swap in a buddy's sim card who uses att or tmobile, just to get to that 'add an APN' screen and then swap your sim card back in."
I can confirm that the above works. I now have LTE data. That is messed up that you need to do that.
Edit: actually it only half works. I still can't send mms messages. Probably because the apn screen wouldn't let me exactly match the settings on my pixel 1, it says the carrier didn't support certain things.
See this topic: https://productforums.google.com/fo...!msg/phone-by-google/_PGJbTEuY0M/BY724wAkBwAJ
It's the future of android, unfortunately, in that it's an android 8.1 issue (at least Android 8.0 on 1st gen Pixel XL doesn't have this issue, but Android 8.1 on 1st gen Pixel XL does have this issue).
There is a new setting in the apns-conf.xml file (found in /system/system/etc or /system/etc), which setting is labeled "user_hidden" with options "true" and "false". All of the Verizon MVNO settings are labelled as "true", meaning that APN editing access is now restricted.
There is no way that I know of to edit this file without bootloader unlock and root.
And, it's definitely an Android issue, as Android 8.0 (other than on the Pixel 2 XL) and earlier did not have this issue.
Speculation on my part, but this is probably Google's response to its exclusive carrier, Verizon, request that these phones not be made easy to use on much-cheaper-than-Verizon MVNOs.
Hello everyone,
I'm having a bizarre problem that no one can seem to fix. I have an unlocked AT&T branded Note 10+. I used it on my preferred service, MetroPCS.
A couple of weeks ago it stopped receiving or allowing me to make calls. The signal showed full bars and everything else worked fine. After attempting to fix it and failing I switched providers and went to Verizon.
Bizarrely, my phone will not work on prepaid vzw but did work on a post paid so I signed up. Everything phone related worked. It was however very expensive.
Seeing my phone work on a network made me think my phone wasn't the issue so I went back to my preferred network.
Now the situation is this: With a metro sim inserted I show 4G LTE icon but no bars, instead it's just a circle with a line thru it. In this state I have full data but now calls and texts don't work. When I try to make a call the 4G icon disappears and full signal bars replace the circle with the line.
I tried metro tech support, they are no help at all. So I called Samsung. They informed me that my device is still locked. That can't be true as I've used it on two networks that weren't AT&T. However, rather than writing them off I went back to VZW and had a worker insert his sim into my phone and it worked flawlessly, just reassuring me that my device is unlocked.
This device, other than being unlocked is unmodified and had been used in a 100% stock state. Is there anyone here who can please direct me to a solution for this issue?
Edit: I have tried switching to new metro sim cards. Reset my apns and network settings. I even tried a full factory reset.
kingnarkissos said:
Hello everyone,
I'm having a bizarre problem that no one can seem to fix. I have an unlocked AT&T branded Note 10+. I used it on my preferred service, MetroPCS.
A couple of weeks ago it stopped receiving or allowing me to make calls. The signal showed full bars and everything else worked fine. After attempting to fix it and failing I switched providers and went to Verizon.
Bizarrely, my phone will not work on prepaid vzw but did work on a post paid so I signed up. Everything phone related worked. It was however very expensive.
Seeing my phone work on a network made me think my phone wasn't the issue so I went back to my preferred network.
Now the situation is this: With a metro sim inserted I show 4G LTE icon but no bars, instead it's just a circle with a line thru it. In this state I have full data but now calls and texts don't work. When I try to make a call the 4G icon disappears and full signal bars replace the circle with the line.
I tried metro tech support, they are no help at all. So I called Samsung. They informed me that my device is still locked. That can't be true as I've used it on two networks that weren't AT&T. However, rather than writing them off I went back to VZW and had a worker insert his sim into my phone and it worked flawlessly, just reassuring me that my device is unlocked.
This device, other than being unlocked is unmodified and had been used in a 100% stock state. Is there anyone here who can please direct me to a solution for this issue?
Click to expand...
Click to collapse
You just proved either the SIM or the account is the issue.
Sent from my SM-N976V using Tapatalk
I would agree. I should've included that I have tried 3 new metro sim cards, with the same result.
However, please tell me more about how this could be an account issue? Because that could lead me down a path to a resolution. Thank you
Trying to Configure Note10+ 5G (N976V) with Visible but can not add APNs. The option is Greyed out. I was able to do it with my Verizon S10 that is also not officially supported. Crazy thing is that for about 5 min i was able to use the Visible SIM in my Note and Call and Send Txt until I rebooted the Phone. The Phone is paid off and Im using it on Mint Mobile now but it doesnt Show the T-Mo Boot Logo when I switched SIMs like my S10 Did. Has anyone been able to get this to work. I was told by Samsung that I may need to Reflash the Phone.
i have the regular unlocked note10+ working on visible.
N976V on Visible.
I am having the same issue, the APN settings are disabled. If you get this resolved before I can figure out a work around please let me know. Thank you.
Rocking Visible Wireless with the following devices,
iPad Mini 4th gen
Samsung Note 9 SM-N960u
Motorola Z2 Force XT1789-01
hammerhead13 said:
Trying to Configure Note10+ 5G (N976V) with Visible but can not add APNs. The option is Greyed out. I was able to do it with my Verizon S10 that is also not officially supported. Crazy thing is that for about 5 min i was able to use the Visible SIM in my Note and Call and Send Txt until I rebooted the Phone. The Phone is paid off and Im using it on Mint Mobile now but it doesnt Show the T-Mo Boot Logo when I switched SIMs like my S10 Did. Has anyone been able to get this to work. I was told by Samsung that I may need to Reflash the Phone.
Click to expand...
Click to collapse
Did you work it out? if yes, can you share how?
As soon as someone has resolved this issue, please update this forum page!
I just upgraded my note 8(on Visible) to the note 10 plus 5g. After i put in the Visible sim card into my note 10 phone, the phone was not working with the Visible sim card. I was connected onto the wifi network at work and I went into the settings to update the APN information, but it was greyed out and could not enter that information into the phone. After a few hours of googling to see if I could fixed the greyed out APN area so that I could actually enter in the programming, I said let me check the phone outside with wifi turned off. I went outside and tried to place a call and the call connected. I was then able to get wifi calling turned on since the phone was not allowing me to do so before. I went back into work and tried to place a call on the wifi network and it worked. I also tried sending text messages and mms messages and they all work. I checked the settings under the APN area and the phone automatically populated the Visible Internet setting but it was also greyed out, but it was working and I was so happy. I am so happy now with my new galaxy note 10 5g phone that is up and fully working with the Visible sim card. So I believe that having the phone connect onto the cell tower signal and not the wifi allowed the phone to pull in the APN information that it needed. I also reset via the setting the network connections while I was outside a few times. Hopes that this helps...
Change CSC with SamFw Tool (don't brick your device!!!)
Don't update beyond U4
Unlock bootloader and root.
Modify everything.
Accuse Samsung of being stupid for ever creating such a product with such limitations.
Hi so after I fixed a customer's note 10 plus that had a completely borked and shattered display I decide to put my SIM card in it and restart the device to make a test phone call to make sure everything works before calling the customer telling him his phone is ready. Everything checks out however after I started to notice that the T-Mobile boot screen gets replaced with the Verizon boot screen some junk apps download automatically. Also an error message pops up saying "This is not a Verizon SIM card in this device" whenever a non Verizon sim card is in the note 10 plus which I couldn't get rid of doing everything in the software troubleshooting book (reset network settings, change some cellular settings, factory reset, called cricket and Verizon, etc.) and nothing worked. Didn't really bother the customer but after a week the customer's phone loses all ability to make and receive phone calls/texts, every time you try it just says "this phone is not registered with this network." I tried factory resetting the device and even flashing T-Mobile firmware into it using Odin and still, same bull**** results as before. My question is, has this happened to anyone else here and if so has anyone ever fixed this problem? Uuugghhh.