Hi everyone, I have issue with proximity sensor, when the autobrightbess is off during incoming or outgoing call, the display turns off with delay (after 3 seconds i put the phone on ear), if i turn on autobrightness proximity sensor works properly and display turns off immediately, tried to calibrate in hw test and in other programms from play market, no result. Does anyone face such issue. Can i fix it or thi is hardware problem.
No such issue here, try factory reset or update if you are not in latest firmware
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Hello!
I've started to have a problem with proximity sensor. While calling, the screen get black and there is no way to turn it on (it turn if the other persone close the call only).
I tried to install a proximity sensor controller utility and it says it's always 0cm distance. By touching it I found it unlocks sometimes under pression or temporarily if I blow in it (but after a little it locks again).
I searched in settings an options to deactivate it but I really can't find it..
Can you tell me where I can find the option to turn off the proximity sensor, please?
And is there any way to fix this problem eventually? However I'd be happy if I can just deactivate the sensor..
Thanks
Hi,
I have a strange problem. My LG-G3 (D855) screen, running on Android 6.0, does not turn on during a call.
It is working fine otherwise.
I entered the secret menu, and applied the proximity / ALC under HW test. Apparently, the sensor is locked to "NEAR" state.
How do I recalibrate it? Is it a Marshamllow issue? Is there any volunteer who can test this setting on his/her device?
There has been a few people with this issue that ive seen common fix is clean the prox sensor. Some screen protectoers interfere
Proximity sensor is not working at all in my Redmi Note 8 Pro. Screen remains always on during calls. I have tried to calibrate it through CIT menu but the value remains to 5.0 even hovering over it. Please, help !
Unfortunately I have the same problem, rotating the phone horizontally and back vertically sometimes helps to automatically turn off screen during calls... or... pressing power button :/
For me sensor problem "only" occurs in 50% of connections
Hi,
my Redmi Note 8 Pro shows problems when starting a phone call.
The display gets dark and cannot be reactivated without restarting the device.
I suppose the proximity sensor is not working properly, so I would like to disable it to confirm my idea.
But if I try to find settings for incoming or outgoing calls in the phone app there is nothing similar.
Does anyone have a hint for me ?
Thanks and best regards,
Erwin
Hi,
same problem here with Redmi Note 8.
I also tried PixelExperience ROM but same behaviour.
Sensor calibration in CIT can't be done because "Calibration" and "Test" buttons are greyed out.
"Proximity sensor test" app says that the sensor is always sensing something even if not covered by anything.
Are there any other possible fixes or is this a hardware defect?
Hi
I have a proximity sensor issue. Firstly, there is no longer an option to turn off the proximity sensor in the Phone app setting>incoming call setting page. According to online posts this is the way to overcome the blacked out screen during a voice call. Also tried doing the proximity sensor test under CIT but the phone does not initiate any test.
Does anyone have the same issue and ways to overcome it?
Thanks
Rod
My wife's Ginkgo (Note 8), too... :crying:
Seems that latest MIUI Global 11.0.9.0 solved the proximity sensor issue.