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I don't even know how to begin to troubleshoot this because it happens once in a blue moon, but when it does happen, it is annoying as hell. Every now and then, when I connect my phone through the auxiliary port to play music, there will be a phantom ring that persists even as the music is being played. It's kind of a quiet ring.
Disconnecting and reconnecting the auxiliary cable does not fix the issue. The only way I can make this go away is by rebooting my phone. What in the world is this and has anyone else ever encountered this? I'm losing my mind thinking maybe the ringing is in my head, but others who have been in my car when this happened can confirm that I'm not a lunatic.
raphytaffy said:
I don't even know how to begin to troubleshoot this because it happens once in a blue moon, but when it does happen, it is annoying as hell. Every now and then, when I connect my phone through the auxiliary port to play music, there will be a phantom ring that persists even as the music is being played. It's kind of a quiet ring.
Disconnecting and reconnecting the auxiliary cable does not fix the issue. The only way I can make this go away is by rebooting my phone. What in the world is this and has anyone else ever encountered this? I'm losing my mind thinking maybe the ringing is in my head, but others who have been in my car when this happened can confirm that I'm not a lunatic.
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I read something about this. Some say the .10 update fixed the issue, and as a work a round placing a call resolves it or a reboot WITHOUT fastboot checked. At work atm and cant look up the references for that sorry, just what i remember.
I nvr had it on mine yet and it seems to happen when switching in/out of 4g/3g modes as well.
I've had this happen only once. Only it was over bluetooth while streaming audio to my car stereo. Had to reboot to get it to stop. WIERD!
carm01 said:
I read something about this. Some say the .10 update fixed the issue, and as a work a round placing a call resolves it or a reboot WITHOUT fastboot checked. At work atm and cant look up the references for that sorry, just what i remember.
I nvr had it on mine yet and it seems to happen when switching in/out of 4g/3g modes as well.
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i had it happen on my dna! but it only happened when i was out of signal, barely into 3g! it stopped when i put it in airplane mode and a reboot!
Well I'm glad it's not just me who has experienced this, but is there any way to completely resolve the bug? It's pretty annoying when it happens and even more annoying that it's difficult to replicate.
raphytaffy said:
Well I'm glad it's not just me who has experienced this, but is there any way to completely resolve the bug? It's pretty annoying when it happens and even more annoying that it's difficult to replicate.
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Are you on the latest software and if so can you try airplane mode when this occurs ?
Sent from my Nexus 7 using Tapatalk 4
dottat said:
Are you on the latest software and if so can you try airplane mode when this occurs ?
Sent from my Nexus 7 using Tapatalk 4
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From what i seen on the VZW forums the only way to kill the sound is a re-boot or make a call of some kind.
Have had the Huawei Watch for a few days and it seems to have a deal-breaking bug. Frequently, after the watch has been in ambient mode for a while, it won't come out of it. If I touch the screen, the ambient display gets brighter, but that's all. No response from swiping or button presses. Sometimes, after a very long pause (a minute or so) it'll come back to life, but usually I have to hold the button until it restarts. Anyone run into this before? Ideas? Any help is greatly appreciated.
Using it with a Nexus 6. Android wear version 1.3.0.2176821.
Thanks!!!
Sent from my Nexus 6 using XDA Free mobile app
Forgot to mention that the time sticks at whatever time it freezes and so it doesn't even tell the correct time. Sigh.
Have tried a factory reset. Didn't fix it.
Sounds like it's maybe in need of replacing. Like any new product release, there's bound to be a certain percentage of failures. Depending on how you look at it, you're either really lucky, or really unlucky
Well, just in case anyone else encounters this issue, I called Huawei tech support and described my issue. After a few minutes, they came back and said it was a known issue that effects some but not all watches. They said it would be corrected in a future software update but he was unable to tell me when that would be. So I could either wait for that update or send it back for an exchange. Since it happens frequently and renders the watch temporarily unusable, I opted to exchange it. They send an RMA label next day. The joys of new tech. Hope this helps someone else.
gyromiterob said:
Well, just in case anyone else encounters this issue, I called Huawei tech support and described my issue. After a few minutes, they came back and said it was a known issue that effects some but not all watches. They said it would be corrected in a future software update but he was unable to tell me when that would be. So I could either wait for that update or send it back for an exchange. Since it happens frequently and renders the watch temporarily unusable, I opted to exchange it. They send an RMA label next day. The joys of new tech. Hope this helps someone else.
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I have absolutely same issue. In ambient mode it freezes from the first day I bought this watch. Thank you for investigation and info.
got my hwatch and experienced the ambient mode freeze. to unfreeze, i enter and exit theater mode. it works. but now i'm never sure if the ambient time i'm glancing at is accurate or not...
Similar problem with an HTC M8. I'll try the theater mode to see if that helps. I still can't trust the time any more.
+1 on the Huawei Watch freeze. Sometimes after 15 minutes, sometimes after several hours. It has frozen with ambient mode disabled and with wrist gestures disabled as well.
Sent from my LG-V500 using Tapatalk
Two watches and no freezes here. Are you guys testing with no Wear apps installed and with a built-in Huawei face?
brizey said:
Two watches and no freezes here. Are you guys testing with no Wear apps installed and with a built-in Huawei face?
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Yes, after factory reset with no additional apps and with original buil-in Huawei faces and used to freeze. I returned it to the shop, got new one and problem is fixed.
lukhof said:
Yes, after factory reset with no additional apps and with original buil-in Huawei faces and used to freeze. I returned it to the shop, got new one and problem is fixed.
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Good to hear you got it fixed!
how are you sure that the problem is fixed as opposed to it not showing yet? the freeze seems to be random and i don't know of a way to replicate it on demand. thanks
maximus96 said:
how are you sure that the problem is fixed as opposed to it not showing yet? the freeze seems to be random and i don't know of a way to replicate it on demand. thanks
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Before it froze every day several times. Now i have new one and it has been running non-stop for one week with ambient mode on and no freeze at all.
lukhof said:
Before it froze every day several times. Now i have new one and it has been running non-stop for one week with ambient mode on and no freeze at all.
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thanks, good to know. i'm curious if your replacement watch has the red-tint issue. i wonder if the two are somehow related.
maximus96 said:
thanks, good to know. i'm curious if your replacement watch has the red-tint issue. i wonder if the two are somehow related.
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None of them had red-tint issue. It seems this is not related with the freezing ambient mode.
Thanks, that solve my problem as well.
Happening to me too. Was using 3rd party skymaster watch face.
Got a replacement from amazon and it hasn't froze yet in the past two days of using it. The last one froze several times a day
Randomly my notification sound disappear.
No problem with the rest of the phone, if I reboot there's no problems.
I've not found a way to restore sounds except a reboot that is trivial and unacceptable twice a day.
Someone has this problems?
Any idea?
My wife's phone won't ring sometimes. She has to reboot as well.
ruckstande said:
My wife's phone won't ring sometimes. She has to reboot as well.
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It's probably a software related problem.
She was using something connected with bluetooth or using spotify?
No Spotify. The last time something was connected via Bluetooth would have been 8 hours prior on her way home from work.
did you guys find out the cause? it happens to my mom as well. seems like an app might be the problem. but I don't know which one.
thanks
No, I can't figure out why. I've tried with n7player and, same problem.
Could be headphones ? I really don't know but, this phone is really disappointing.
Happened again yesterday, using n7 and headphone but, I've done a call using earphones so, could be a earphone issues that not restore correct audio channel after headphone are unplugged?
In this case, is there a way to reset only audio avoiding a full reboot?
anybody figure this out? super annoying lol..
In my case it happens after I disconnect from Bluetooth hands free
Happens to me every day. I thought it was an app but I doubt it now. I have a n5 and n5x set up identical, non rooted, all stock, same apps.
5X looses audio all the time. Twice a day maybe. Annoying is an understatement.
I've got the same issue. Anyone come across a solution yet?
Sent from my Nexus 5X using XDA-Developers mobile app
I'll keep you guys posted but for some odd reason, I feel it's candy crush that causes the problem. My mom plays it alot and she told me it wasn't working. I did everything (but reboot of course). Then i noticed the only app open was candy crush so I swiped it to close it. and boom.. it started ringing again. idk if it's coincidence but I'll check again if she tells me its not ringing.
NJ_RAMS_FAN said:
I'll keep you guys posted but for some odd reason, I feel it's candy crush that causes the problem. My mom plays it alot and she told me it wasn't working. I did everything (but reboot of course). Then i noticed the only app open was candy crush so I swiped it to close it. and boom.. it started ringing again. idk if it's coincidence but I'll check again if she tells me its not ringing.
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I don't play games. It happens every time I start a call from my wearable. No other problems but, I can't solve avoiding a reboot.
Someone can tell me please a way to report a bugreport to google? Becouse I can reproduce the bug so, probably I could be useful. But I don't know how to sumbit a complete bug report, with all necessary info.
Has anyone found a fix for the sound cutting out after a few seconds of a video or game? I have tried the soubdabout app, Turing the USB option off, disable Power save.. Still happening..
Sent from my SAMSUNG-SM-G891A using Tapatalk
I have the same issue sometimes, I've read around the web and it seems to be a mix of software and hardware related, I read a guy suggest removing and putting back the case (in case you have one) and I did that and the sound came back, haven't had the issue again.
Dakotahorse said:
Has anyone found a fix for the sound cutting out after a few seconds of a video or game? I have tried the soubdabout app, Turing the USB option off, disable Power save.. Still happening..
Sent from my SAMSUNG-SM-G891A using Tapatalk
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hudtwalcker said:
I have the same issue sometimes, I've read around the web and it seems to be a mix of software and hardware related, I read a guy suggest removing and putting back the case (in case you have one) and I did that and the sound came back, haven't had the issue again.
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Hmm, I keep mine out of a case,.. Yeah I'm not sure what it is, it's a 50/50 between some say software and some say hardware. I would asume that software would of been fixed by now, either Samsung or 3rd party
Sent from my SAMSUNG-SM-G891A using Tapatalk
So I found a solution for the issue in my case, it does seem to be software but it's really weird cause the issue continues in any firmware, it started when I was on 6.0.1 PI2, then I flashed Nougat and had the same problem (I hated it and battery drain was killing me) I went back to 6.0 and changed to the PK2 version and the issue continued, it was really weird cause it would cut out in audio messages, games but not music, I also tried every single suggestion on every forum and post I could find EXCEPT the Soundabout app, today I gave up, installed soundabout, selected media to speakers and bam, problem solved, I still need further testing, but it seems ok for now, keep in mind that I also have "prevent USB audio routing" on and "Easy Mute" off.
Dakotahorse said:
Hmm, I keep mine out of a case,.. Yeah I'm not sure what it is, it's a 50/50 between some say software and some say hardware. I would asume that software would of been fixed by now, either Samsung or 3rd party
Sent from my SAMSUNG-SM-G891A using Tapatalk
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Im trying the soundabout app now, I orginally had it set to automatic and was still having the issue, now I set it to speaker and so far so good.
as this worked for me but idk about others... I was told to remove all paired bluetooth devices (on/off doesnt matter) then go to settings>connections>more connection settings>nearby device scanning then turn off... worked for me... (sorry for zombifying an old post but as this is still current with mine and many devices i decided to help)
samsung galaxy s7
Hi. I drop my boyfriend phone today and the volume cut it off for a while. It's that because I drop it off? Or because of the headphones that I had it in...because after I took the headphones off its works but after starts and go again? Pleasee helppp....
Andra1997 said:
Hi. I drop my boyfriend phone today and the volume cut it off for a while. It's that because I drop it off? Or because of the headphones that I had it in...because after I took the headphones off its works but after starts and go again? Pleasee helppp....
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Is anything still wrong? Or does the sound work both with and without headphones?
Hi. I dropped my phone and have the same problem now. Did you get any useful help?
I am not entirely sure if I'm tripping, but I seem to be missing phone calls pretty damn often. I think I recall at one point I randomly grabbed my phone to have it by me and noticed that someone was calling me but it wasn't ringing at all, though the screen did light up. I made sure my settings do have have "Do Not Disturb" mode on. I have the CPH2451 and running stock with latest OTA A.10 update. After doing a brief Google search, I see that OnePlus has had issues in the past but those are from the OnePlus3 and OnePlusNord so I am not sure if that's still relevant in this day and age.
Anyone experiencing something similar or have any clues as to what might be going on?
Edited: Fat fingered the model #. Fixed.
simplicityy said:
I am not entirely sure if I'm tripping, but I seem to be missing phone calls pretty damn often. I think I recall at one point I randomly grabbed my phone to have it by me and noticed that someone was calling me but it wasn't ringing at all, though the screen did light up. I made sure my settings do have have "Do Not Disturb" mode on. I have the CPH2541 and running stock with latest OTA A.10 update. After doing a brief Google search, I see that OnePlus has had issues in the past but those are from the OnePlus3 and OnePlusNord so I am not sure if that's still relevant in this day and age.
Anyone experiencing something similar or have any clues as to what might be going on?
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This might be obvious to you, so just ignore if you know this.
When holding your phone in your hand like you're texting in portrait mode, there's a switch top right and on side of phone.
Adjust the switch so it's down.
Ive experienced this, even after swapping to 2449.
Seems theres a couple settings that revert on reboots for some odd reason.
Just go into the phone app settings, notifications and reset thr ring tone and all set after 2 times doing it ... annoying?? damn right!... but at least its fixable ....
kevp75 said:
Ive experienced this, even after swapping to 2449.
Seems theres a couple settings that revert on reboots for some odd reason.
Just go into the phone app settings, notifications and reset thr ring tone and all set after 2 times doing it ... annoying?? damn right!... but at least its fixable ....
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That's so dumb... The more I use this phone, the more I get buyer's remorse.
I haven't restarted my phone since I got it I think but I'll try that and see if the issue persists. Thanks!
Edit: Any word if OnePlus is aware of this and plans on fixing it? If not, perhaps I should forward this to them.
simplicityy said:
That's so dumb... The more I use this phone, the more I get buyer's remorse.
I haven't restarted my phone since I got it I think but I'll try that and see if the issue persists. Thanks!
Edit: Any word if OnePlus is aware of this and plans on fixing it? If not, perhaps I should forward this to them.
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don't know if they are aware. just to add to the weirdness of it... for me... after the second time, the setting sticks...
i have this problem with my 8 pro, the phone doesn't ring and i think it goes straight to VM? seems like something broke with one of the latest OP updates?
There's no such version as CPH2541.
And here it works perfectly. Factory reset and try again.