My stock Nexus 5x was working fine this morning. On my drive to work, the phone had 39% batter remaining (I forgot to charge it overnight), and I attempted to make a call over my car's built-in blue tooth. When the outgoing call failed a second time, I looked down at my phone and noticed the screen was black. I have tried holding the power button for various amounts of time but nothing happens. I've also tried charging the phone, in case the battery meter was out of calibration, but nothing seems to elicit any sign of life.
I recall from past mobile devices that there's a combination of buttons that can be pressed and held for so many seconds to force a reboot. Is there such a procedure for the 5x? I have some past experience with rooting phones, connecting them to my computer with Odin, ADB, etc. Is there anything I can try?
Thanks for any pointers, this sucks!
@Dirt_Bag: Hold Vol-, then press Power until the 1st screen. Then immediatly the base menu of bootloader appears. Good luck.
rp158 said:
@Dirt_Bag: Hold Vol-, then press Power until the 1st screen. Then immediatly the base menu of bootloader appears. Good luck.
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Click to collapse
Thanks for the instructions but it's not working. My phone shows no signs of life... I should have all my photos backed up elsewhere, but in case I don't, is there anyway to access the internal storage?
@Dirt_Bag: maybe experts can read it. I've no idea.
Try pressing and holding the power button for at least 30 seconds.
My wife's Google Nexus 5x died yesterday too. Go to load recovery mode, and it does nothing. I can get into developer boot screen, but that's it... Nothing works.
had a friend's nexus 5x die in a similar way just a few days ago too. won't power on at all. not sure this is the bootloop issue, seems more like a battery thing. but no idea
Contact LG chat. Explain it to them and that you were told the warranty was extended to 30 months on the Nexus 5X. They'll have you put in a repair request. Takes about 2 weeks or so.
If you can get into bootloader but the phone WILL NOT boot into the OS.... it's a bootloop. If the device is hard dead, it's still part of the bootloop.
Bottom line... LG extended the Nexus 5X to a 30 month hardware defect warranty. You send in your phone, you'll get a new (hopefully revised) mainboard with your same IMEI.
LancerEVA06 said:
...you'll get a new (hopefully revised) mainboard with your same IMEI.
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Click to collapse
Whenever I've received back my phone from repair the IMEI has been different.
Is IMEI important for CDMA networks?
Related
Hi Everyone,
I purchased galaxy nexus around a week back. Yesterday, it's interface hung up and it stopped responding. I had no other option other then to remove the battery and restart the phone again. I removed the battery and inserted it back but now the phone won't turn on. I've tried everything. I held the power button for atleast a minute and it didn't work. I pressed both volume down and power button but that didn't work either. I removed the SIM card but it still didn't work. I also put the phone on charge but still no response from the phone.
It does not show anything on the screen. Has anyone else faced this kind of problem? Is this a hardware problem? Is there any solution other then replacing the phone?
Looking forward for a reply. Thanks.
Try the power button again. If no worky probably gotta exchange it
Sent from my Galaxy Nexus using xda premium
pakistani said:
Hi Everyone,
I purchased galaxy nexus around a week back. Yesterday, it's interface hung up and it stopped responding. I had no other option other then to remove the battery and restart the phone again. I removed the battery and inserted it back but now the phone won't turn on. I've tried everything. I held the power button for atleast a minute and it didn't work. I pressed both volume down and power button but that didn't work either. I removed the SIM card but it still didn't work. I also put the phone on charge but still no response from the phone.
It does not show anything on the screen. Has anyone else faced this kind of problem? Is this a hardware problem? Is there any solution other then replacing the phone?
Looking forward for a reply. Thanks.
Click to expand...
Click to collapse
Sounds like you've covered most of the methods/states of turning the device on.
All the states of pressing the power button with other options I can think of are: volume up/down/together, usb plugged in and usb removed. Could also try removing the battery in between trying these and varying the length of holding down the power button.
Having usb unplugged, no volume keys pressed and holding the power button for 2-3 seconds has worked best for me.
Otherwise, as suggested above, the other option is to return/exchange the device as defective.
Hope that helps!
How sure are you that the battery is not dead? Of course like you say, the device itself may be dead but still.
Try keeping the phone on charge for a few minutes (say 15) at the very least and then attempt to see if the charging indicator shows on the screen when you click the power button. If it doesn't, then like everyone says, exchange the device....
My 2p's worth...
Thankyou everyone for the reply.
@s1977 pretty sure. It had around 50% battery when it stopped responding. And I also put it on charge for atleast 3-4 hours. Didn't work.
I think the only option left, as you all suggested, is to get a replacement and that's what I was afraid of. I ordered this from the UK and now I'll have to pay extra courier charges + tax to get a replacement.
Anyway, once again thankyou all for your response.
pakistani said:
Thankyou everyone for the reply.
@s1977 pretty sure. It had around 50% battery when it stopped responding. And I also put it on charge for atleast 3-4 hours. Didn't work.
I think the only option left, as you all suggested, is to get a replacement and that's what I was afraid of. I ordered this from the UK and now I'll have to pay extra courier charges + tax to get a replacement.
Anyway, once again thankyou all for your response.
Click to expand...
Click to collapse
Make sure you try holding the power button down firmly for awhile. Once it took about 10 seconds for me. I was starting to freak out.
Sent from my Galaxy Nexus using xda premium
So I've been using my Tab S for a minimum of 3-4 hours a day since I got it in Feb.
It is the Tab S 10.5 32GB version from Best Buy SM-T800
I've never dropped it, scratched it, etc. I've been VERY careful with it.
I installed Iron Rom on it in March (before Lollipop came out), and besides one freeze per month, have had no issue with it (I've also never updated Iron Rom as it never had an issue).
This morning I used the tablet for an hour while it was plugged in (and at 100%). I then unplugged it and put it on a table. An hour later, I went to use it, and the screen stayed black when I pushed any buttons!!
So I tried holding down the power button for 30 seconds. Nothing. I tried plugging it in. Nothing. I tried holding down volume down and power button for 30 seconds. Nothing. I tried holding down all the buttons for 30 seconds. Nothing.. I tried holding volume up, down, and power. Nothing. I tried holding volume down, menu, and power. Nothing. I tried holding volume up, menu, and power. Nothing. Then I repeated the above over and over. NOTHING!
I even waived magnets over it.. (I read it on the internet).. Nothing
This tablet is my daily driver. It won't turn on, it won't show me a charging screen. I'm freaking out! There is no physical damage to the tablet, no one else has touched it.. I'm freaking out man!!
Any suggestions before I jump out the window?
EvanWasHere said:
So I've been using my Tab S for a minimum of 3-4 hours a day since I got it in Feb.
It is the Tab S 10.5 32GB version from Best Buy SM-T800
I've never dropped it, scratched it, etc. I've been VERY careful with it.
I installed Iron Rom on it in March (before Lollipop came out), and besides one freeze per month, have had no issue with it (I've also never updated Iron Rom as it never had an issue).
This morning I used the tablet for an hour while it was plugged in (and at 100%). I then unplugged it and put it on a table. An hour later, I went to use it, and the screen stayed black when I pushed any buttons!!
So I tried holding down the power button for 30 seconds. Nothing. I tried plugging it in. Nothing. I tried holding down volume down and power button for 30 seconds. Nothing. I tried holding down all the buttons for 30 seconds. Nothing.. I tried holding volume up, down, and power. Nothing. I tried holding volume down, menu, and power. Nothing. I tried holding volume up, menu, and power. Nothing. Then I repeated the above over and over. NOTHING!
I even waived magnets over it.. (I read it on the internet).. Nothing
This tablet is my daily driver. It won't turn on, it won't show me a charging screen. I'm freaking out! There is no physical damage to the tablet, no one else has touched it.. I'm freaking out man!!
Any suggestions before I jump out the window?
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Hi, I think someone had this problem a while back. No matter what he did, it didnt seem to turn on at all. It turns out, it was some sort of hardware problem and even though knox was tripped, it was repaired free of charge. The only thing I can think of is sending it to samsung or something and say something like you were trying to update through kies and this happened ao you can get it repaired since its not your fault. I am leaning towards that this has to be an hardware problem since someone (XDA user FormeriPhoney) had the same issue with his. Hopefully it goes well with your Tab S!
DUHAsianSKILLZ said:
Hi, I think someone had this problem a while back. No matter what he did, it didnt seem to turn on at all. It turns out, it was some sort of hardware problem and even though knox was tripped, it was repaired free of charge. The only thing I can think of is sending it to samsung or something and say something like you were trying to update through kies and this happened ao you can get it repaired since its not your fault. I am leaning towards that this has to be an hardware problem since someone (XDA user FormeriPhoney) had the same issue with his. Hopefully it goes well with your Tab S!
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Click to collapse
Argh.. I talked to Samsung.. They said I would need to send the tablet to them and I would get it fixed/replaced but it would take 2-3 weeks. They have no advanced warranty to send a replacement out first.
The other (and more scummy) option is to go to Best Buy, buy a replacement, and then return this one as a DOA. It would save me 3 weeks of being without a tablet..
This sucks
Try POWER + VOL DOWN.
Hold for at least 30 secs.
If not you may find after a day or so the battery will fully deplete and then start charging.
Do you get any response on the pc when you plug it in?
ashyx said:
Try POWER + VOL DOWN.
Hold for at least 30 secs.
If not you may find after a day or so the battery will fully deplete and then start charging.
Click to expand...
Click to collapse
I did that
Held it down for a few min
Samsung chat had me plug in the tablet and hold down power for a minute
Didn't work
It's unplugged now and on a table.
I'm seriously considering the best buy option
Argh!
EvanWasHere said:
I did that
Held it down for a few min
Samsung chat had me plug in the tablet and hold down power for a minute
Nothing happens.
Argh!
Click to expand...
Click to collapse
Seems like a hardware failure then unfortunately.
ashyx said:
Seems like a hardware failure then unfortunately.
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Oh.. And no response on a PC.
Yeah. This sucks. The only good news is that I actually backed up a lot to the external memory card last week as I was planning to go lollipop soon. The bad news is that all my customizations and other stuff is not saved (book marks in books I'm reading, etc). My titanium backup is from the first week I got my tablet.
But this is exactly why I won't get a phone without an external memory card. I would have lost everything.
DUHAsianSKILLZ said:
Hopefully it goes well with your Tab S!
Click to expand...
Click to collapse
ashyx said:
If not you may find after a day or so the battery will fully deplete and then start charging.
Click to expand...
Click to collapse
IT"S ALIVE!!!!!!!!!!!!!!!!!!!
I woke up this morning,, resigned to no tablet.. still debating on going to Best Buy and getting a new one.. But I have 12 models coming in today for auditions.. So really don't have time.. But I NEED a tablet for notes with these auditions.
I walk over to the tablet laying dead on the cable.. and try plugging it in... and suddenly.. 0% comes on the screen.. it's sooo beautiful.. I want to make out with the tablet.. My heart leaps with happiness..
I turn on the tablet.. and it boots!!!!! It gets into Android.. and Nova Prime pops on the screen! But.. just as I couldnt get any happier.. it shuts down... It doesnt like booting at 0%.. So I wait another 3 min, half breathless... 1%!!! And I boot again. This time it sticks and I'm able to boot successfully into Android.
So here is my question. WTF happened? How do I avoid this?? Not being able to do a hard reset is some really mess up [email protected]#$%, If I was on a plane or other kind of trip, I would have been pissed... Let alone the wasting of literally 2-3 hours last night trying every single button combination for 2-3min at a time.
I'm surprised hard reset didn't work. I'd try it now it's working just so you know what to expect when you need it.
It may just be a one off. My tablet went into sd card mode once for no reason and that scared the heck out of me. I couldn't do anything. Left it overnight and after the battery ran down it started charging and then booted.
Never done it since.
ashyx said:
I'm surprised hard reset didn't work. I'd try it now it's working just so you know what to expect when you need it.
It may just be a one off. My tablet went into sd card mode once for no reason and that scared the heck out of me. I couldn't do anything. Left it overnight and after the battery ran down it started charging and then booted.
Never done it since.
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Click to collapse
Yup. Holding down the vol - and power after 20 seconds rebooted the tablet.
I would kill for a hard reset pinhole in the tablet.. Or a faster way to quick drain the battery.
Does the microusb port supply power when the tablets is turned off, if it does connect an usb device that will drain the power faster, like an portable hdd.
John.
EvanWasHere said:
Yup. Holding down the vol - and power after 20 seconds rebooted the tablet.
I would kill for a hard reset pinhole in the tablet.. Or a faster way to quick drain the battery.
Click to expand...
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EvanWasHere said:
Yup. Holding down the vol - and power after 20 seconds rebooted the tablet.
I would kill for a hard reset pinhole in the tablet.. Or a faster way to quick drain the battery.
Click to expand...
Click to collapse
I've never known the hard reset not to work, no matter what state the tablet has been in and I've bricked mine God knows how many times.
Only when it dropped into sd card mode did it not work.
check my thread.
http://forum.xda-developers.com/gal...rging-home-t3155261/post61859921#post61859921
Hi everyone, I am looking to troubleshoot my T-Mobile Galaxy S4 which I believe has suffered from a Power IC malfunction. It has all the symptoms that relate to a broken power button, which of I already sent in for repair and that didn't seem to fix the problem. The guy installed a brand new power button and the problem still persists. Continued researching and it might be a broken Power IC chip.
The phone will power on for a second and display the Samsung logo, then shut off and reboot itself and sometimes be in a constant vibration cycle like it's trying to power on. Sometimes it just freezes on the Samsung logo and will not continue past that. Sometimes if I'm lucky, it will boot up like normal but once it gets to the T-Mobile splash screen, the screen will distort and then reboot itself where it will just go through either of the symptoms already mentioned. Weird thing is, I am still able to boot into recovery (takes a couple tries though) and download mode fine without any reboots or anything. I have tried flashing numerous stock firmwares/ROMs via download mode/recovery in hope maybe that'll correct something, but to no avail.
The problem happened shortly after I accidentally dropped my phone getting out of the car. The phone worked fine for a day and then one day while driving, the phone did something crazy and froze up, displayed the power menu, and then shut off by itself. Then after that is when all the problems happened. I took the phone apart and cleaned the power button. Rubbed the contacts with rubbing alcohol and even tried to get inside the power button with some. Took a can of air and sprayed the button until it was dry. I think that was my mistake because I think some alcohol got onto, or into the power IC located near the power button and fried something.
Looking for possible answers as to what could have caused this. The phone will not charge normally unless I boot into recovery/download mode. Plugging the phone in while powered off displays the charging icon with the grey battery and a circle in the middle but doesn't continue past that and reboots itself after a while. Tried a different battery as well and it's all the same symptoms which is why it's something internally.
On a side note, if anybody has experience with replacing the Power IC and would like to offer their service to me, we can arrange a price and continue from there. Please be a reputable member though. Thanks for reading. Hope to resolve this annoying issue.
If you are able to go into recovery mode, have you maybe considered flashing a new ROM?
Do you have some sort of custom recovery? If yes, maybe you could first back up all your stuff to an SD card (in case nothing helps bring the phone back to life).
Since your boot up logo shows up, but the ROM doesn't seem to start, to me it looks like your onboard flash memory might be the problem, not the power IC. The S4 is actually an awesome phone from a repairability standpoint.
Best of Luck! :good:
I will be starting to do power IC replacements in these phone in a couple weeks actually! I have a little cell repair business that i started a few months ago, but I have never done this specific repair. It isn't difficult, and as soon as I have a few successful attempts under my belt I will update you! Although, usually the phone won't boot at all if it has a bad power IC. I would do more research and see what can cause your specific problem. Feel free to message me or just reply on here with questions
deke997 said:
I will be starting to do power IC replacements in these phone in a couple weeks actually! I have a little cell repair business that i started a few months ago, but I have never done this specific repair. It isn't difficult, and as soon as I have a few successful attempts under my belt I will update you! Although, usually the phone won't boot at all if it has a bad power IC. I would do more research and see what can cause your specific problem. Feel free to message me or just reply on here with questions
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Click to collapse
Hi Deke. Sorry for not replying sooner. Kind of forgot about this thread after giving up on trying to fix it. But if you are willing to repair it in the future please let me know! I'll give you some business for your repair shop. Congrats on starting one too .
As for the phone not powering on at all if the problem was the power IC, that's what I thought at first too. But after getting a new power button installed and the problem still persisted, the power IC was the next option.
Sent from my 6045I using XDA Premium 4 mobile app
I have a G4 with Verizon and on Sunday I powered it down to swap my battery. I had about 30% left on the battery in the phone and a fully charged spare. I put the second battery in and since then it will not power on. I have tried both batteries and connected it to the power adapter... nothing happens (no lights, sounds, or vibrations). I called Verizon and they are sending me a refurb replacement but I'll need to send this one back once that device is up and running. I want to see if anyone has ideas on how to eliminate my data. I do have a SD card with my pictures so that's fine. I just want to erase everything else.
I have been playing with the phone for the past day and a half and I have gotten it to power on for a brief moment here or there. It is very random and sometimes it will show the LG splash screen and then it goes back out. I also have had it vibrate like it is turning on only not to show anything. A couple of times it has vibrated for over a minute straight before cutting back out. And while it was sitting on my desk it was rebooting itself several times earlier today until giving up. Also, when I plug it into my PC I do hear the Windows sound that you get when connecting a drive. But no drive letters appear. I am hopeful that I can get it to turn on long enough to erase everything. The phone is not rooted and is using the latest Android OS (I believe it was 5.1.1) that Verizon sent out in November.
I did not notice any other issues recently and I have swapped batteries dozens of times and never had this problem. It was powered off properly prior to this all happening. If anyone has any ideas of ways I can try to get it back on that would be great. Thank you!
Edit: Also, pressing the volume down and power together does nothing. Only way I have ever got the phone to respond in the past 24 hours is holding power for 20+ seconds and maybe it will work. But then it turns back off.
same here. dunno what to do since i bought mine used on swappa!
Sound like the hardware problem other users have had, including myself just about 2 weeks ago. If this is the case try putting the phone in the freezer for 10 to 20 minutes (I know it sounds crazy) but it worked for me and some others. I was able to power the phone up long enough to get it into recover (pressing the power button + volume down) long enough for me to wipe my data before sending it back. When I put the phone in the freezer I left the batter in and the back cover on.
jfriend33 said:
same here. dunno what to do since i bought mine used on swappa!
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The phone is still not quite a year old. Contact LG as they have a 1 year warranty. You are running out of time though. They never asked me for a receipt as they knew within a year if it died the fix was on them.
LG G4 is a very vulnerable phone and LG’s Head of US Marketing has accepted that the LG g 4s manufactured before september 2015 had its own set of problems. Follow this guide https://appuals.com/fix-lg-g4-wont-turn/ in order to resolve your phone issues. If this doesn't help, you can send the phone for repair or replacement.
Recently purchased two Pixel XLs. Original 2016 ones.
However, reading around on XDA and reddit, there's an awful LOT of bricked/dead Pixel phone reports. Disproportionately more. Considering this phone barely sold 3 million units, that's a scarily high number of bricked phones.
And apparently all of these are being caused by software updates from fricking Google themselves? What gives???
I need to know what steps I can take to ensure I don't brick my phones, and if I do, I can recover them in the future.
Is there anyway to dump their storage images so I can restore if hard bricked? What can I do to make sure if there is a soft/hard brick, I'm ready to tackle it in the future?
Based on my experience, I'n not sure that many devices are truly bricked, instead stuck in something like the sleep of the dead.
Yesterday, I put my phone on charge @ 27%, and left it alone for a little less than two hours, to find it with a black screen, not responding to any keypress, incoming calls. Troubleshooting through Google support results in them confirming that it is bricked, but as my warranted ending last November.
Anyway, I left in on charge overnight, and my wife woke me up this morning with my phone at the lockscreen. She held the power and volume down buttons for 30 seconds, and the phone booted up.
Now if after a 12 hour charge, the phone won't boot with a 30 second Power & VOL- combination, then it most probably is bricked.
pTeronaut said:
Based on my experience, I'n not sure that many devices are truly bricked, instead stuck in something like the sleep of the dead.
Yesterday, I put my phone on charge @ 27%, and left it alone for a little less than two hours, to find it with a black screen, not responding to any keypress, incoming calls. Troubleshooting through Google support results in them confirming that it is bricked, but as my warranted ending last November.
Anyway, I left in on charge overnight, and my wife woke me up this morning with my phone at the lockscreen. She held the power and volume down buttons for 30 seconds, and the phone booted up.
Now if after a 12 hour charge, the phone won't boot with a 30 second Power & VOL- combination, then it most probably is bricked.
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Click to collapse
The volume button doesn't do anything unless your going into the bootloader.
Holding the power button for 30ish seconds on ANY Android device will hard restart the device. I'm only telling you because its more comfortable when you only have to press one button.
That aside, when I got my pixel, I talked friends and family into getting them. A count of 7 got xl/regulars. None of us have any such problem.
I recently-ish got my phone replaced and my old one didn't have this problem.
In a situation like this, it can almost always be solved by flashing stock firmware, which some people are uncomfortable with (leading to them calling the phone bricked). If you were lucky enough to get Google editions, unlock the bootloader now. If they are Verizon versions check the os version and hope it hasn't been updated.
Regardless, the night before, it wasn't responding to incoming calls, adb, button presses of any length. It was bricked and meet all of Google's criteria for a warranty replacement (if it was still in the timeframe)
When my wife tried the power button alone for 30 seconds nothing happened, only when she held both the power and volume down for 30 seconds did it come back to life.
And here's the kicker: when you force shutdown (or power on from off) using power and volume down, the phone reboots to the bootloader. In this case, it booted to Android, via the "your device cannot be checked for corruption" screen.
So is there any way to recover from these sudden trips? The Pixel is the first 200USD+ phone I've purchased, each phone cost 400 in total, for a grand investment of 800 USD.
I don't want to end up with a paper brick. These phones are purchased in USA but they'll be used outside a warranty coverage zone. It'll be a huge hassle to get them shipped back to the USA.