Related
Hi All,
First time poster so please be gentle -- I did search for this issue on google and within the forums first.
This is the first smartphone I've ever purchased.
My Inc2 is non rooted and non modded.
It has been working w/o issue since I bought it about 6 weeks ago until this weekend when it would no longer install updates or new apps from either the Google Android or Amazon Android markets.
Note that in both markets the app or update downloads w/o issue -- the problem happens when it attempts into install what was downloaded.
The status bar at the top reads "Installation of app X unsuccessful"
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
When downloading/updating from the Amazon Android market the error is less specific, I click Install, the standard screen opens confirming I want to install the app explaining what it will need access to. I click the Install button at the bottom of the page which results in "Application not installed".
Note that this happens with all app downloads or updates.
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
4) unmounted SD card (and restarting again) -- since this did not fix the issue, I remounted the SD card
5) Used file manager to navigate to directory Download and look for files named: XX.apk, where XX is 1 to 20. -- but did not find any such files.
6) Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
[Can someone explain to me what entering the combination above does --
what is the phone checking in with?]
Next, try moving any applications you have on the SD card to your phone's internal memory. This can be done by going to: Home> Menu> Settings> Applications> Manage Applications> On SD. Tap each program and then tap Move to Phone. Once this is done, check for updates again.
I received "Failed to move application" notification for each application on my
SD card that I attempted to move to Internal Memory
Finally, I recommend clearing the data from the Google Services Framework applications. In the Manage Applications Screen, go to: All> Google Services Framework and then tap Clear data. Check for updates once again.
Followed the direction above but have not received any updates by navigating
to Settings/Software update and clicking Check new.
For whatever it is worth clicking Status shows that my last update has name
HTC_ADR6350_LargeUpdate_3.02.605.1 with Status of Update Successful,
code of 200, date of 09/19/11 and time of 07:55PM.
7) A (perhaps) related development is that as of tonight, my Inc2 is no longer listed as one of my devices in the Google Android Market when I navigate the web page on my computer. Anyone know how to get this resolved?
Thanks in advance for anyone willing to help.
---
xdadevmt said:
Hi All,
First time poster so please be gentle -- I did search for this issue on google and within the forums first.
My Inc2 is non rooted and non modded.
It has been working w/o issue since I bought it about 6 weeks ago until this weekend when it would not longer install updates or new apps from either the Google Android or Amazon Android markets.
Note that in both markets the app or update downloads w/o issue -- the problem happens when it attempts into install what was downloaded.
The status bar at the top reads "Installation of app X unsuccessful"
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
When downloading/updating from the Amazon Android market the error is less specific, I click Install, the standard screen opens confirming I want to install the app explaining what it will need access to. I click the Install button at the bottom of the page which results in "Application not installed".
Note that this happens with all app downloads or updates.
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
On a side note: since this did not fix the problem, how do I get the newest Market version again?
4) unmounted SD card (and restarting again) -- since this did not fix the issue, I remounted the SD card
5) Used file manager to navigate to directory Download and look for files named: XX.apk, where XX is 1 to 20. -- but did not find any such files.
Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Next, try moving any applications you have on the SD card to your phone's internal memory. This can be done by going to: Home> Menu> Settings> Applications> Manage Applications> On SD. Tap each program and then tap Move to Phone. Once this is done, check for updates again.
I received "Failed to move application" notification for each application on my
SD card that I attempted to move to Internal Memory
Finally, I recommend clearing the data from the Google Services Framework applications. In the Manage Applications Screen, go to: All> Google Services Framework and then tap Clear data. Check for updates once again.
Follow the direction above but have not received any updates by navigating to
An additional development is that as of about 10:00pm tonight, my Incredible 2 no longer shows as one of my devices when I navigate to the Google Android Market from my pc -- could this be related?
Click to expand...
Click to collapse
Try clearing data in apps settings and reboot. How many apps are installed? When was the last time you deleted all your messaging threads and call logs?
Sent from my Sensation using xda premium
Joshua,
Can you advise on the click path to accomplish the "clearing data in apps settings" process.
When I click Settings/Applications/Manage Applications, I just see my apps listed.
I do not use sms or text messages but I have never deleted all my messaging threads and call logs (again, I've had the phone about 6 weeks) -- I will do a quick search on the forum to learn how to take those steps.
Thanks for your help.
xdadevmt said:
Joshua,
Can you advise on the click path to accomplish the "clearing data in apps settings" process.
When I click Settings/Applications/Manage Applications, I just see my apps listed.
I do not use sms or text messages but I have never deleted all my messaging threads and call logs (again, I've had the phone about 6 weeks) -- I will do a quick search on the forum to learn how to take those steps.
Thanks for your help.
Click to expand...
Click to collapse
You're in the right place, just click on market and choose clear data. Wiping messaging and call logs, just go into the app and hit menu.
Sent from my Sensation using xda premium
When I navigate to the Market App the "Clear data" button is grayed out.
Accessing the Phone app allows me to Clear data and I did -- can you help me with "hit menu" reference you made?
Also, I'm not sure what is normal but when I go into the Market Updater app, all the buttons are grayed out.
Thanks again.
xdadevmt said:
When I navigate to the Market App the "Clear data" button is grayed out.
Accessing the Phone app allows me to Clear data and I did -- can you help me with "hit menu" reference you made?
Also, I'm not sure what is normal but when I go into the Market Updater app, all the buttons are grayed out.
Thanks again.
Click to expand...
Click to collapse
Not the market updater app, the market app. They are different apps. It should be under the ALL APPS tab in applications settings.
"Hit menu" refers to the physical (or capacitive) menu button on the phone itself.
So you used the phone app to clear the call logs? Go to call logs and press the menu button on the phone.
Understood on the market updater app being separate from the market app -- just wanted to post an observation about the market updater as I wondered if maybe that wasn't the way it was supposed to look (all buttons grayed out).
I went to Settings/Applications/Manage Applications, selected the All tab, scrolled to the Phone app and clicked the Clear data button.
Upon doing so I received a Change Mode message that a SIM card was detected and the device was switching to global mode.
Do I want to stay in global mode if I only need CDMA?
Then navigated to Settings/Call -- but I was unable to find mention of call logs and pressing the physical menu button did not bring up anything.
Sorry if I'm being dense.
Not sure if this is related to any of the steps you have recommended but my Incredible 2 is now listed again in the Google Android market when I browse to it via my computer. I'll take any good news.
Thanks
xdadevmt said:
Understood on the market updater app being separate from the market app -- just wanted to post an observation about the market updater as I wondered if maybe that wasn't the way it was supposed to look (all buttons grayed out).
I went to Settings/Applications/Manage Applications, selected the All tab, scrolled to the Phone app and clicked the Clear data button.
Upon doing so I received a Change Mode message that a SIM card was detected and the device was switching to global mode.
Do I want to stay in global mode if I only need CDMA?
Then navigated to Settings/Call -- but I was unable to find mention of call logs and pressing the physical menu button did not bring up anything.
Sorry if I'm being dense.
Not sure if this is related to any of the steps you have recommended but my Incredible 2 is now listed again in the Google Android market when I browse to it via my computer. I'll take any good news.
Thanks
Click to expand...
Click to collapse
Nope, go into your call log and press menu. Open the phone app as if you're going to make a call, go to your call history, hit menu and delete all.
When you were in the all tab, that's where you clear data for market.
Sent from my Sensation using xda premium
Thanks for the additional explanation -- totally makes sense now -- Call history is now empty.
Have done the same for messages.
Now rebooting the phone...
Tested downloading an app and unfortunately got the same -110 error.
Do you have any ideas regarding these questions I posted above?
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
... enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Can someone explain to me what entering the combination above does --
what is the phone checking in with?
If I will only be using my phone in the United States -- is it better to leave from phone in World or CDMA mode?
Thanks again.
cdma mode only
Can anyone help with these three still unresolved issues?
1)
Downloads/Updates from the Google Android market result in an error message within the notification bar. Clicking on it opens a dialog box with Installation error "Unknown reason -110"
2)
The steps I have taken so far:
1) restarting the phone
2) clearing cache/data from Applications/Android Market application (and restarting again)
3) clicking on button to remove all updates to Android Market application (and restarting again) --
Note that additional steps have been tried based on suggestions in this thread but nothing has worked so far.
Interestingly the version listed under the Market app is 2.3.4 even though it has reverted to an earlier version -- it looks very different.
On a side note: since this did not fix the problem, how do I get the newest Market version again?
3)
Per HTC support:
First, open the phone dialer and enter in *#*#checkin#*#* [*#*#2432546#*#*]. The number will disappear and your should see a notification of either Checkin Succeeded or Checkin Failed. If it succeeded, then new updates should be detected for your device and the application.
I received "checkin succeeded" notification
Can someone explain to me what entering the combination above does --
what is the phone checking in with?
Would be grateful for any additional help.
Thanks
Android customer support indicated that they had received multiple reports of this issue but did not have a fix yet.
Worked with HTC support and ended up having to do a factory reset which fixed the problem.
Thanks to everyone for your help.
As the title said for some reason I cannot turn off Google now today. Never had this problem in the past.
It just gives this toast message (see attachment as well):
"Failed to turn off cards due to a network error. Please check your network connection and try again."
Has anyone come across this before?
EDIT:
Clearing data for "Google Framework Services" and "Google Search" reset "Google Now".
Have you rebooted your phone and tried again?
WiredPirate said:
Have you rebooted your phone and tried again?
Click to expand...
Click to collapse
*nods* of course.
Unfortunately not too many things I can explore with this unit. It's a stock SCH-i515 on 4.1.1.
im also having exact problem with exact phone..
hope someone can help too
Same problem, saw Maps app was chewing up battery after turning it on and now it won't go off
Using a CM10.1 build on Infuse... Grrrrr
I did a catlog dump, I believe this is the relevant error:
W/Velvet.VelvetNetworkClient( 1814): Network error: com.google.android.searchcommon.util.HttpHelper$HttpException: 500 Internal Server Error
Can you turn it off when connected to wifi?
Can you turn it off after disabling sync?
I'm just trying to think what I would do in that situation, sorry if I am no help.
Just some suggestions:
If possible clear Google service framework and then try freezing Google search.
Also deleting your google account and then setting it back up could be tried
SOLUTION
namtombout said:
Just some suggestions:
If possible clear Google service framework and then try freezing Google search.
Also deleting your google account and then setting it back up could be tried
Click to expand...
Click to collapse
Found a solution based on your prodding.
Load up TI Backup Manager:
-Backup/Restore Tab
-Tap Google Services Framework - Wipe Data - Yes [This step might be optional, doing just this step didn't fix it, but the next step did, so next step may be only necessary one.
-Tap Google Search - Wipe Data - Yes
-Reboot [Recommended]
Now you should be back at square one like you never enabled Google Now
Don't forget to thank the noob!
WiredPirate said:
Can you turn it off when connected to wifi?
Can you turn it off after disabling sync?
Click to expand...
Click to collapse
Tried with no success, this is turning out to be an odd one.
blastagator said:
Found a solution based on your prodding.
Load up TI Backup Manager:
-Backup/Restore Tab
-Tap Google Services Framework - Wipe Data - Yes [This step might be optional, doing just this step didn't fix it, but the next step did, so next step may be only necessary one.
-Tap Google Search - Wipe Data - Yes
-Reboot [Recommended]
Click to expand...
Click to collapse
I think you may be right in that clearing data for Google Search is the only step necessary.
I had cleared data for Google Services Framework before and it didn't do anything, but after doing that and clearing data for Google Search, Google Now was indeed off.
Since this is a stock unit I didn't clear data through TI Backup Manager, but just from the plain old apps list.
I hope Google fixes whatever causes this error.
Thanks!
Nice.:good: OP you might want to edit your thread and put a [resolved] in there so other people having this problem can spot the fix easier.
Hi,
Somehow I managed to forget my screenlock pattern (freshly changed) on my OnePlus 5T and it seems like my enrolled fingerprints are useless now. I need some help to recover access to my phone (preferably without factory reset).
This is the current situation of my phone:
- Phone Rooted
- TWRP Custom Recovery
- USB Debugging enabled
- WiFi On/Data and GPS OFF
- Currently logged in with my google account on the phone, but can't access it over the google account (i kind of disabled history and other features in my google acc).
- Also "Unknown Sources" is enabled on my phone.
If there is any way to recover the password via ADB, or to unlock the Data, that would be just awesome...
Thanks for any help.
derei said:
Hi,
Somehow I managed to forget my screenlock pattern (freshly changed) on my OnePlus 5T and it seems like my enrolled fingerprints are useless now. I need some help to recover access to my phone (preferably without factory reset).
This is the current situation of my phone:
- Phone Rooted
- TWRP Custom Recovery
- USB Debugging enabled
- WiFi On/Data and GPS OFF
- Currently logged in with my google account on the phone, but can't access it over the google account (i kind of disabled history and other features in my google acc).
- Also "Unknown Sources" is enabled on my phone.
If there is any way to recover the password via ADB, or to unlock the Data, that would be just awesome...
Thanks for any help.
Click to expand...
Click to collapse
Hey Bud,
I had a similar issue when I restored a nandroid backup and the password had been glitched so that I couldn't sign into my phone anymore.
Anyways here's a shortened version of a solution I found here: https://forums.oneplus.com/threads/fix-wrong-pin-pattern-when-restoring-twrp-nandroid-backup.452384/
1. Boot into TWRP
2. Open the file manager inside of TWRP and delete (or rename - they get restored whenever the phone is booted so deleting them does no harm) the following files inside "/data/system":
-password.key
-pattern.key
-locksettings.db-wal
-locksettings.db-shm
-locksettings.db
(they might not all be there but whichever ones you can find, delete/rename)
3. Reboot your phone and you should no longer have any kind of pin/pattern on your lockscreen
4. Re-setup your password and don't forget it this time!
Hope this helps :good:
BenisMusical said:
Hey Bud,
I had a similar issue when I restored a nandroid backup and the password had been glitched so that I couldn't sign into my phone anymore.
Anyways here's a shortened version of a solution I found here: https://forums.oneplus.com/threads/fix-wrong-pin-pattern-when-restoring-twrp-nandroid-backup.452384/
1. Boot into TWRP
2. Open the file manager inside of TWRP and delete (or rename - they get restored whenever the phone is booted so deleting them does no harm) the following files inside "/data/system":
-password.key
-pattern.key
-locksettings.db-wal
-locksettings.db-shm
-locksettings.db
(they might not all be there but whichever ones you can find, delete/rename)
3. Reboot your phone and you should no longer have any kind of pin/pattern on your lockscreen
4. Re-setup your password and don't forget it this time!
Hope this helps :good:
Click to expand...
Click to collapse
Hi, thanks.
I've been checking that post, but something didn't quite match. The following files are available on my phone ( /data/system):
-gatekeeper.password.key
-gatekeeper.pattern.key
-locksettings.db-shm
-locksettings.db
-locksettings.db-wal
So, as you can see, there are two files with the "gatekeeper" prefix. Are those two supposed to be also deleted (renamed)? Did you have them when you did your fix?
Thanks.
derei said:
Hi, thanks.
I've been checking that post, but something didn't quite match. The following files are available on my phone ( /data/system):
-gatekeeper.password.key
-gatekeeper.pattern.key
-locksettings.db-shm
-locksettings.db
-locksettings.db-wal
So, as you can see, there are two files with the "gatekeeper" prefix. Are those two supposed to be also deleted (renamed)? Did you have them when you did your fix?
Thanks.
Click to expand...
Click to collapse
Hey man,
When I fixed my issue I didn't touch those - worst comes to worst just rename the files that were on the list I gave and leave the other 2. If it doesn't work then you can try renaming the files you found from my list as well as the two you have highlighted in red.
Give that a try
BenisMusical said:
Hope this helps :good:
Click to expand...
Click to collapse
Just did the steps (including the gatekeeper. prefixed files) - I just renamed them, so I can revert back. Indeed I was able to get my phone unlocked, but everything is blank. Only a wallpaper, status bar and Nav Bar. No apps, no app drawer, nothing. I can access the Settings, but that doesn't help much... (except that I can set a new password).
Going in Settings -> Apps, shows me all the apps, which is good. But I can't see them on screen.
Also, the following are happening:
- Settings -> Apps -> Defaults: Nothing set up for "Home App". And there is a blank grey menu when I click on it.
- Settings -> Apps -> Application List -> OnePlus Launcher: clicking on Open By Default, crashes the Settings Menu.
Is it possible that I did something wrong here?
derei said:
Just did the steps (including the gatekeeper. prefixed files) - I just renamed them, so I can revert back. Indeed I was able to get my phone unlocked, but everything is blank. Only a wallpaper, status bar and Nav Bar. No apps, no app drawer, nothing. I can access the Settings, but that doesn't help much... (except that I can set a new password).
Going in Settings -> Apps, shows me all the apps, which is good. But I can't see them on screen.
Also, the following are happening:
- Settings -> Apps -> Defaults: Nothing set up for "Home App". And there is a blank grey menu when I click on it.
- Settings -> Apps -> Application List -> OnePlus Launcher: clicking on Open By Default, crashes the Settings Menu.
Is it possible that I did something wrong here?
Click to expand...
Click to collapse
Possibly?
When I followed the method in the link in my previous post I had no issues - I just had to setup a new lock method.
It may have been the gatekeeper files - when I did this method previously I didn't touch those as I didn't know they were there
Do you have a backup from TWRP by any chance that you could restore?
BenisMusical said:
Possibly?
When I followed the method in the link in my previous post I had no issues - I just had to setup a new lock method.
It may have been the gatekeeper files - when I did this method previously I didn't touch those as I didn't know they were there
Do you have a backup from TWRP by any chance that you could restore?
Click to expand...
Click to collapse
Restored the gatekeeper files, but no success. Same behaviour. I have a backup, but is only a "initial backup" - sort of how the phone was at first. I was too dumb to do a backup after I set up everything.
It seems my only way now would be to do a factory reset and lose all data.
Unless there would be a way to recover the password from the database? I know is encrypted and salted, but that salt also has to be stored somewhere... maybe there would be a way to revert that hash into a pattern? grr, this is extremely frustrating.
derei said:
Restored the gatekeeper files, but no success. Same behaviour. I have a backup, but is only a "initial backup" - sort of how the phone was at first. I was too dumb to do a backup after I set up everything.
It seems my only way now would be to do a factory reset and lose all data.
Unless there would be a way to recover the password from the database? I know is encrypted and salted, but that salt also has to be stored somewhere... maybe there would be a way to revert that hash into a pattern? grr, this is extremely frustrating.
Click to expand...
Click to collapse
I apologise for possibly making matters worse whilst trying to help but this is beyond my understanding of TWRP's capabilities
It might be worth restoring your previous backup even if it is blank and then setting up your phone again. During the setup choose an option that should be something like: "Restore from the cloud" which will allow google to restore most of your app data. However, your internal storage will be completely wiped . Once that's all good and setup then definitely make a backup - it's a good habit to get into and will save you a lot of hassle in future.
I don't know if there's anything else I can suggest you to do,
hope this doesn't take up too much time - I personally know how infuriating it is to spend hours on something when there's no easy solution. You'd be better starting from a clean flash of OOS.
Sorry, there's nothing else I can think of to help you out
Best of luck bud.
BenisMusical said:
Sorry, there's nothing else I can think of to help you out
Best of luck bud.
Click to expand...
Click to collapse
I'm grateful for your effort. It offered a solution. It just got more complicated than expected. Probably the last Oxygen update patched some security issues - which is not bad after all (it's just bad for me NOW).
Personal data is encrypted with the screen lock pattern, so your only choice is a factory reset
I just got one of these from a friend of mine who did a factory reset on it before he gave it to me, and now it asks me to login to a previously used account. Unfortunately, he's terrible at remembering his login information, and he doesn't remember his password for the account he had on this anymore. He doesn't need it because he bought an IPad and doesn't use his google account anymore. So now it's stuck on the login screen. I've looked around and I couldn't find a way to bypass the FRP that I felt I could trust, or that seemed to apply to my device. I was wondering if anyone knew how I could do this?
Well, I didn't figure out how to get rid of the reset protection. But, I did get into the settings and was able to set up and use a guest account.
First get a SD card with an apk on it. I downloaded one from apkpure. Then when the device asks you to connect to a wireless network, check the Show advanced options box. Then in the Proxy settings drop down box, select Manual. And click on the Proxy hostname box to bring up the keyboard, and press the settings button on the keyboard that looks like a gear. From the keyboard settings menu you can click the mulit-window button on the bottom taskbar and can open two windows. Open the file manager in one of the windows. In the file manager click on your SD card and try to install the apk you put on it. When it prompts you that you need to allow Unknown sources in the settings, click on the settings button to open the settings window. (Do not check the allow Unknown sources box, if you check it, and the device resets or runs out of battery you'll have to go through this again, but when you click on the apk it won't prompt you to go to settings to allow unknown sources because they're already allowed.) Now just click on Users and switch to guest. There are some limitations to this mode, like not being able modify the wifi network (you'll have to switch back to the Owner account to change this).
I don't know if there's any way from the guest account to reset the account lock, but at least it's something.
I tried this and got as far as to the part where you said to "click the mulit-window button on the bottom taskbar."
That multi-window button is greyed out for me so I cannot click on it. LG must of patched it up or I am doing something incorrect.
Any other advise will be greatly appreciated!
It's possible it was patched out. They've been fixing little exploits with patches. This is the only way I was able to get any access to the device. All I can really recommend is to try everything. Check every menu, every option, and see if there is opening you can find to get access to the device.
Phanman0506 said:
I tried this and got as far as to the part where you said to "click the mulit-window button on the bottom taskbar."
That multi-window button is greyed out for me so I cannot click on it. LG must of patched it up or I am doing something incorrect.
Any other advise will be greatly appreciated!
Click to expand...
Click to collapse
Try this
I found a FRP bypass workaround if you are running 5.1.1 on a LG G Pad X 10.1 V930 AT&T model, not sure if all models are the same. It was FRP locked and all of the other bypass methods must have been patched. I was at the setup screen after a factory reset. I hope this helps.
1. Connect to wifi, then go back to start screen
2. Go to Accessibility > Vision > Enable Talkback
3. Go through the talkback training then draw an L to bring up the quick settings select Text to speech Settings (bottom right corner), afterwards you can disable Talkback by holding the power button and holding 2 fingers on the screen until it disables.
4. You will be in the settings app. Go to Users > Add user > User > Add user > Set up
5. You will be brought to a User setup screen select Next > It will pop up the wifi connection screen select next > You will be asked to sign into a Google account, sign into your Google account and proceed with the Google setup.
6. You will be brought to the homescreen. Go to settings > Users > And sign in as Owner.
7. Go to Settings > Factory data reset > Reset tablet. You can now factory reset and you will not be prompted to sign into a Google account.
CannGramps said:
It's possible it was patched out. They've been fixing little exploits with patches. This is the only way I was able to get any access to the device. All I can really recommend is to try everything. Check every menu, every option, and see if there is opening you can find to get access to the device.
Click to expand...
Click to collapse
Try this
I found a FRP bypass workaround if you are running 5.1.1 on a LG G Pad X 10.1 V930 AT&T model, not sure if all models are the same. It was FRP locked and all of the other bypass methods must have been patched. I was at the setup screen after a factory reset. I hope this helps.
1. Connect to wifi, then go back to start screen
2. Go to Accessibility > Vision > Enable Talkback
3. Go through the talkback training then draw an L to bring up the quick settings select Text to speech Settings (bottom right corner), afterwards you can disable Talkback by holding the power button and holding 2 fingers on the screen until it disables.
4. You will be in the settings app. Go to Users > Add user > User > Add user > Set up
5. You will be brought to a User setup screen select Next > It will pop up the wifi connection screen select next > You will be asked to sign into a Google account, sign into your Google account and proceed with the Google setup.
6. You will be brought to the homescreen. Go to settings > Users > And sign in as Owner.
7. Go to Settings > Factory data reset > Reset tablet. You can now factory reset and you will not be prompted to sign into a Google account.
It's been said that Docomo phone are easier to update, only Japan VPN needed. But in reality it's not that simple. Even after using VPN, most of the time you wont be able to find OTA update through system update. Sure factory reset can help you to get update, but keep resetting phone for each update is unproductive and bothersome.
And nobody bother to actually write down the detail instruction on how to update Docomo phone (in this case is Aquos R6)
So here you go, the needed steps to update without factory reset your phone.
1. Download Proton VPN, it's Japan server is fast and free
2. Take out SIM card from the phone (it will automatically restarted by doing so)
3. Connect to fast WiFi
4. Open Proton VPN and connect to Japan server
5. Turn off WiFi but don't kill/close your VPN app
6. Go to Setting, type in search field : "Google Services Framework" , tap it, choose Storage, and do Clear All Data & Clear Cache
7. Now search again, for "Google Play Services" , and choose storage again, tap on Manage Space and choose "Clear All Data"
8. Go to System Setting again and change your region to Japan,
9. Now connect back to WiFi
10. Check Proton VPN status on notification, make sure it's back connected to Japan Server
11. Now go to System Update in setting and tap "Check for update"
12. That's it, you will be able to get the OTA update and installing it now.
Thank you for your help. I have succeeded to update to Android 12 for my R6. One thing here, I cannot find where yo change current region to Japan, however, it still works on system update.
chientrq said:
Thank you for your help. I have succeeded to update to Android 12 for my R6. One thing here, I cannot find where yo change current region to Japan, however, it still works on system update.
Click to expand...
Click to collapse
Its under time, disable network time and change it to Japan
Speedknight said:
Its under time, disable network time and change it to Japan
Click to expand...
Click to collapse
Oh I got it. Thanks.
otonieru said:
It's been said that Docomo phone are easier to update, only Japan VPN needed. But in reality it's not that simple. Even after using VPN, most of the time you wont be able to find OTA update through system update. Sure factory reset can help you to get update, but keep resetting phone for each update is unproductive and bothersome.
And nobody bother to actually write down the detail instruction on how to update Docomo phone (in this case is Aquos R6)
So here you go, the needed steps to update without factory reset your phone.
1. Download Proton VPN, it's Japan server is fast and free
2. Take out SIM card from the phone (it will automatically restarted by doing so)
3. Connect to fast WiFi
4. Open Proton VPN and connect to Japan server
5. Turn off WiFi but don't kill/close your VPN app
6. Go to Setting, type in search field : "Google Services Framework" , tap it, choose Storage, and do Clear All Data & Clear Cache
7. Now search again, for "Google Play Services" , and choose storage again, tap on Manage Space and choose "Clear All Data"
8. Go to System Setting again and change your region to Japan,
9. Now connect back to WiFi
10. Check Proton VPN status on notification, make sure it's back connected to Japan Server
11. Now go to System Update in setting and tap "Check for update"
12. That's it, you will be able to get the OTA update and installing it now.
Click to expand...
Click to collapse
Thank you so much. This procedure also worked on R6 Softbank version. It's interesting that after the update to android 12 my R6 drains less battery than before...
hello mate
i have been using docomo fujitsu F52A, followed your guide and upgraded from oldest buil number of android 10 to newest build number of android 11, but after that i could not upgrade to android 12 by the same process, always get ''newest firmware'' on phone though android 12 has existed on Docomo website, any advices ? thanks
I found this after ONE YEAR looking for a solution.
I'm stuck on old version but I'm using a Huawei P30 Pro, locked to DOCOMO and can't upgrade.
I've tried following steps but, stuck on finding " Google Services Framework" , it just doesn't appear there .
Current version is Android Emui 9.1
Please, can somebody help me out? It's been driving me nuts.
TheTito said:
I found this after ONE YEAR looking for a solution.
I'm stuck on old version but I'm using a Huawei P30 Pro, locked to DOCOMO and can't upgrade.
I've tried following steps but, stuck on finding " Google Services Framework" , it just doesn't appear there .
Current version is Android Emui 9.1
Please, can somebody help me out? It's been driving me nuts.
Click to expand...
Click to collapse
Huawei might be entirely different story mate, is the update itself listed on Docomo site ?
koala2875 said:
hello mate
i have been using docomo fujitsu F52A, followed your guide and upgraded from oldest buil number of android 10 to newest build number of android 11, but after that i could not upgrade to android 12 by the same process, always get ''newest firmware'' on phone though android 12 has existed on Docomo website, any advices ? thanks
Click to expand...
Click to collapse
Sometimes you just need to try again,
latest update not always appear right away in my case as well. Sometimes the clearing data sequences also matter.
If it doesnt appear, just reboot first and start the step from beginning again.
otonieru said:
Huawei might be entirely different story mate, is the update itself listed on Docomo site ?
Click to expand...
Click to collapse
I have no idea, everything is on Japanese.
TheTito said:
I have no idea, everything is on Japanese.
Click to expand...
Click to collapse
Google translate is your friend. Lol
I can't find it but I do get a notification on phone (DOCOMO UPDATER) saying there is an update but whenever I try to update it says I need to connect to DOCOMO network. Even with VPN opened.
Hi all, close to ordering an R7 but nervous at the outlay if I then have issues updating, so a couple of quick questions:
1. Should the above work for softbank too?
2. If I have to factory reset, how do I use a vpn service without adding a Google account?
3. I can get a prepaid softbank sim but in theory it doesn't work abroad... However will it still work for these purposes, of the phone seeing its a softbank and updating?
It likely won't he my daily phone but one to use when on trips taking photos, so it's not the end of the world if I have to factory reset to do updates.
otonieru said:
It's been said that Docomo phone are easier to update, only Japan VPN needed. But in reality it's not that simple. Even after using VPN, most of the time you wont be able to find OTA update through system update. Sure factory reset can help you to get update, but keep resetting phone for each update is unproductive and bothersome.
And nobody bother to actually write down the detail instruction on how to update Docomo phone (in this case is Aquos R6)
So here you go, the needed steps to update without factory reset your phone.
1. Download Proton VPN, it's Japan server is fast and free
2. Take out SIM card from the phone (it will automatically restarted by doing so)
3. Connect to fast WiFi
4. Open Proton VPN and connect to Japan server
5. Turn off WiFi but don't kill/close your VPN app
6. Go to Setting, type in search field : "Google Services Framework" , tap it, choose Storage, and do Clear All Data & Clear Cache
7. Now search again, for "Google Play Services" , and choose storage again, tap on Manage Space and choose "Clear All Data"
8. Go to System Setting again and change your region to Japan,
9. Now connect back to WiFi
10. Check Proton VPN status on notification, make sure it's back connected to Japan Server
11. Now go to System Update in setting and tap "Check for update"
12. That's it, you will be able to get the OTA update and installing it now.
Click to expand...
Click to collapse
failed to update Docomo F-04K
otonieru said:
It's been said that Docomo phone are easier to update, only Japan VPN needed. But in reality it's not that simple. Even after using VPN, most of the time you wont be able to find OTA update through system update. Sure factory reset can help you to get update, but keep resetting phone for each update is unproductive and bothersome.
And nobody bother to actually write down the detail instruction on how to update Docomo phone (in this case is Aquos R6)
So here you go, the needed steps to update without factory reset your phone.
1. Download Proton VPN, it's Japan server is fast and free
2. Take out SIM card from the phone (it will automatically restarted by doing so)
3. Connect to fast WiFi
4. Open Proton VPN and connect to Japan server
5. Turn off WiFi but don't kill/close your VPN app
6. Go to Setting, type in search field : "Google Services Framework" , tap it, choose Storage, and do Clear All Data & Clear Cache
7. Now search again, for "Google Play Services" , and choose storage again, tap on Manage Space and choose "Clear All Data"
8. Go to System Setting again and change your region to Japan,
9. Now connect back to WiFi
10. Check Proton VPN status on notification, make sure it's back connected to Japan Server
11. Now go to System Update in setting and tap "Check for update"
12. That's it, you will be able to get the OTA update and installing it now.
Click to expand...
Click to collapse
Just updated my Softbank Aquos R3 without having to fully reset it from S2006 to S2007. (Previously did a full reset.)
Then updated a friend's Softbank Aquos R2: S1008 > S1009 > S1010 > S1011 > S1012 > S1013 > S2002 [Upgrade] > S2003 > S2004 > S2005.
otonieru said:
It's been said that Docomo phone are easier to update, only Japan VPN needed. But in reality it's not that simple. Even after using VPN, most of the time you wont be able to find OTA update through system update. Sure factory reset can help you to get update, but keep resetting phone for each update is unproductive and bothersome.
And nobody bother to actually write down the detail instruction on how to update Docomo phone (in this case is Aquos R6)
So here you go, the needed steps to update without factory reset your phone.
1. Download Proton VPN, it's Japan server is fast and free
2. Take out SIM card from the phone (it will automatically restarted by doing so)
3. Connect to fast WiFi
4. Open Proton VPN and connect to Japan server
5. Turn off WiFi but don't kill/close your VPN app
6. Go to Setting, type in search field : "Google Services Framework" , tap it, choose Storage, and do Clear All Data & Clear Cache
7. Now search again, for "Google Play Services" , and choose storage again, tap on Manage Space and choose "Clear All Data"
8. Go to System Setting again and change your region to Japan,
9. Now connect back to WiFi
10. Check Proton VPN status on notification, make sure it's back connected to Japan Server
11. Now go to System Update in setting and tap "Check for update"
12. That's it, you will be able to get the OTA update and installing it now.
Click to expand...
Click to collapse
Thanks for this. You weren't kidding about following all of these steps. Also, apparently my R6 wanted security updates (2) to a11 before updating to a12.
Hi all, struggling with a step on this and can't get any updates - how do I set region to Japan?
DaveG28 said:
Hi all, struggling with a step on this and can't get any updates - how do I set region to Japan?
Click to expand...
Click to collapse
It's in date & time setting
you can search for "Region" in the setting menu search bar as well
TheTito said:
I found this after ONE YEAR looking for a solution.
I'm stuck on old version but I'm using a Huawei P30 Pro, locked to DOCOMO and can't upgrade.
I've tried following steps but, stuck on finding " Google Services Framework" , it just doesn't appear there .
Current version is Android Emui 9.1
Please, can somebody help me out? It's been driving me nuts.
Click to expand...
Click to collapse
bro when looking for it in apps click on the three dots then select show system processes then it ll show google services framework.
i got the L0J so after replying u i m also going to try to update by this method
kavindra756 said:
bro when looking for it in apps click on the three dots then select show system processes then it ll show google services framework.
i got the L0J so after replying u i m also going to try to update by this method
Click to expand...
Click to collapse
OMG there it is... Thank you bro, I'll try it soon.
Let me know how'd it go ... Hope I can get this to work