Razer phone randomly rebooting itself - Razer Phone Questions & Answers

Hi the other day I got a razer phone and at least 3 times a day the phone just randomly freezes and then reboots itself whether I'm using it or not I've tried factory resetting it and I've tried it in safe mode but nothings worked and was wondering if anybody knows how to fix it thanks

Siliconred22 said:
Hi the other day I got a razer phone and at least 3 times a day the phone just randomly freezes and then reboots itself whether I'm using it or not I've tried factory resetting it and I've tried it in safe mode but nothings worked and was wondering if anybody knows how to fix it thanks
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Is your phone on Oreo?

Yes it is

sinitik said:
Is your phone on Oreo?
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Hi yes it is

Related

Phone Keep Restarting Problem

Hey everyone I have a problem that I sort of fixed but not really? About 2 days ago my phone kept restarting and vibrating. I researched the problem and it said that it might be a stuck button problem. After a few hours I came to the conclusion that a stuck power button was the problem. I went to a cell phone repair shop and had it repaired. IT worked fine on the way home but then I got home and set it on the counter only to come back to it restarting and vibrating all over again. How is that possible after replacing the power button I though. So I did my best and I was able to flash the stock 4.1.2 rom back onto my phone and unroot it and everything. Now my phone has been working fine ever since. Could it be that I cant flash roms anymore? Does anyone know what the real problem to my phone is? If so please respond here. Thank you very much for you're time.
Jyjieng11 said:
Hey everyone I have a problem that I sort of fixed but not really? About 2 days ago my phone kept restarting and vibrating. I researched the problem and it said that it might be a stuck button problem. After a few hours I came to the conclusion that a stuck power button was the problem. I went to a cell phone repair shop and had it repaired. IT worked fine on the way home but then I got home and set it on the counter only to come back to it restarting and vibrating all over again. How is that possible after replacing the power button I though. So I did my best and I was able to flash the stock 4.1.2 rom back onto my phone and unroot it and everything. Now my phone has been working fine ever since. Could it be that I cant flash roms anymore? Does anyone know what the real problem to my phone is? If so please respond here. Thank you very much for you're time.
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Click to collapse
If your phone is functioning normally.....there's no reason why you can't flash any rom made for our phone.
Sent from my cell phone telephone....
The problem is that everytime I flash a custom rom my home button goes crazy and makes the rom un-usable. I have flashed both JMT and Slimrom on my phone and bot ended in the same result.
Jyjieng11 said:
The problem is that everytime I flash a custom rom my home button goes crazy and makes the rom un-usable. I have flashed both JMT and Slimrom on my phone and bot ended in the same result.
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It sounds more like boot loops which can happen often if you look thru the forums. Your buttons either work or they don't. What rom you are on plays no part in hardware issues like that.
Just be sure when trying a rom, you follow the instructions to the letter. Otherwise boot loops can easily happen.
Sent from my cell phone telephone....
kj2112 said:
It sounds more like boot loops which can happen often if you look thru the forums. Your buttons either work or they don't. What rom you are on plays no part in hardware issues like that.
Just be sure when trying a rom, you follow the instructions to the letter. Otherwise boot loops can easily happen.
Sent from my cell phone telephone....
Click to expand...
Click to collapse
It couldnt have been a bootloop because it was working just fine for a while after flashing and then later on I set it on the table to come back to it flashing where it kept unlocking and locking and unlocking. I was unable to do anything with the phone at the time and after a while it kept restarting and vibrating. You dont think its hardware issues?

why does it keep restarting on it's own... .

This nexus 7 2013 16gb randomly restarts. I never rooted it and even tried factory reset. I even got kitkat and then did another wipe. I dont have any apps installed and it still crashes and reboots and it's getting worse...
I got it from staples and it is way past 30 days. Not sure what to do please help!
THS1989 said:
This nexus 7 2013 16gb randomly restarts. I never rooted it and even tried factory reset. I even got kitkat and then did another wipe. I dont have any apps installed and it still crashes and reboots and it's getting worse...
I got it from staples and it is way past 30 days. Not sure what to do please help!
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Click to collapse
Enter safe mode by holding down power button then hold down power off and choose reboot into safe mode. Use the tablet for a couple of hours in safe mode and if there are no crashes or reboots while your in safe mode then it is probably a rogue app causing the problem.

i9082 won't start up

Hi guys! I need your help!
So I was able to root my phone and installed a custom mod. Now it's working perfectly. HOORAY!... But, that's not my problem.
About two weeks ago I rooted my brothers phone and installed the same mod. He has the same phone I have (Galaxy Grand Duos i9082). He was able to use the phone without problems for about two weeks until yesterday. He fully drained the battery and now the phone won't start up despite attempts of charging it. I have tried on putting my own charged battery on his phone but no luck, it just won't turn on. I tried doing the boot up to recovery button combo (menu+power+vol up) but no go. Screen still stays black.
Any help?
AlfaM03 said:
Hi guys! I need your help!
Screen still stays black.
Any help?
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screen stays black..,..is fone turning on at all ? any sound ? or just nothing at all
have u tried connecting to odin in download spalshscreen ?
or tru ADB
Can fone connect to pc
bodmar said:
screen stays black..,..is fone turning on at all ? any sound ? or just nothing at all
have u tried connecting to odin in download spalshscreen ?
or tru ADB
Can fone connect to pc
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Click to collapse
Yeah. Screen stays black. Although I've read a lot about hard bricks, I surely hope the phone isn't. It's kinda strange because my brother has been using it for about 2 weeks without a problem then this. I haven't gotten my hands on the phone lately to try to connect it to a PC but will update you on the progress if I do so. All I know for now is that he drained his battery but can't seem to charge it. I tried his battery on my phone and tried charging it and it did. I tried my own battery on his phone but it couldn't turn on. Damn.
AlfaM03 said:
Hi guys! I need your help!
So I was able to root my phone and installed a custom mod. Now it's working perfectly. HOORAY!... But, that's not my problem.
About two weeks ago I rooted my brothers phone and installed the same mod. He has the same phone I have (Galaxy Grand Duos i9082). He was able to use the phone without problems for about two weeks until yesterday. He fully drained the battery and now the phone won't start up despite attempts of charging it. I have tried on putting my own charged battery on his phone but no luck, it just won't turn on. I tried doing the boot up to recovery button combo (menu+power+vol up) but no go. Screen still stays black.
Any help?
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Click to collapse
I just read such black screen and phone not starting problem in this thread http://forum.xda-developers.com/galaxy-grand-duos/help/official-software-upgrade-probably-t2827213
AlfaM03 said:
Hi guys! I need your help!
So I was able to root my phone and installed a custom mod. Now it's working perfectly. HOORAY!... But, that's not my problem.
About two weeks ago I rooted my brothers phone and installed the same mod. He has the same phone I have (Galaxy Grand Duos i9082). He was able to use the phone without problems for about two weeks until yesterday. He fully drained the battery and now the phone won't start up despite attempts of charging it. I have tried on putting my own charged battery on his phone but no luck, it just won't turn on. I tried doing the boot up to recovery button combo (menu+power+vol up) but no go. Screen still stays black.
Any help?
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Click to collapse
Dear friend, Did you repair your phone my case is similar to yours.
Hi,
is there any solution for this problem i am also facing this same problem,
please help.!
hi,
my samsung galaxy grand gt i9082 is sowing black screen?
so, plz help me to clear my problem

[Q] my phone is continuously rebooting since I tried factory reset

yesterday my phone was having difficulties when I tried answering a call. Today since morning, it was going off when the display got dim. So, I switched it off. This evening, when I switched it on again, it was having the same problem. So, I decided to factory reset. When I tried factory reset, the android icon was on display and after sometime the phone was on a reboot loop. Its trying to reboot automatically till now and failing again and again. what do I do now?
revolutionibus said:
yesterday my phone was having difficulties when I tried answering a call. Today since morning, it was going off when the display got dim. So, I switched it off. This evening, when I switched it on again, it was having the same problem. So, I decided to factory reset. When I tried factory reset, the android icon was on display and after sometime the phone was on a reboot loop. Its trying to reboot automatically till now and failing again and again. what do I do now?
Click to expand...
Click to collapse
Was your phone running a custom ROM, was it rooted or completely stock...Did you install or do anything to it previous to these weird occurences.
Try flashing your phone with a stock FTF or use Sony PC Companion to repair your phone (it will wipe completely and flash back the latest firmware for your device).
Good luck!
revolutionibus said:
yesterday my phone was having difficulties when I tried answering a call. Today since morning, it was going off when the display got dim. So, I switched it off. This evening, when I switched it on again, it was having the same problem. So, I decided to factory reset. When I tried factory reset, the android icon was on display and after sometime the phone was on a reboot loop. Its trying to reboot automatically till now and failing again and again. what do I do now?
Click to expand...
Click to collapse
There's nothing else you can do except flash it....
signal lost an continuous rebooting
Hello guys, I realy need your help here.
Some days ago, out of nowhere my fone lost it's signal and started to reboot. The only way of stoping it is waiting while it drain 10% of my battery or more, or forcing shutdown by the OFF back button.
Does any one know what is happening?
I saw lots of posts about this trouble with xperia ZL and xperia Z, but I got no solution from this.
Thank you!

Galaxy A50 Stuck on Boot

here's what happened, the phone started freezing and restarting every 5 mins, I uninstalled some apps thinking that's what's causing it, I used it for around 10 minutes and it was fine, installed the latest security patch update, restarted and everything looked fine.
plugged it in, saw it had restarted again and it was stuck on the Samsung Galaxy A50 secured by Knox screen,
rn: I can't enter recovery mode, (the phone won't shut down and releasing the volume down and holding volume up thing doesn't work)
I can only enter download mode, Connected to Odin, flashed the latest firmware and it passed successfully, but still it gets stuck and won't boot.
any ideas?:crying:
anyone?
SallyTheDevil said:
anyone?
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What firmware you.flashed??Stock firmware??Stuck at samsung screen?
muhamet said:
What firmware you.flashed??Stock firmware??Stuck at samsung screen?
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yh I flashed the latest stock firmware,
n it's stuck there, like in th screenshot
SallyTheDevil said:
yh I flashed the latest stock firmware,
n it's stuck there, like in th screenshot
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Force restart,press volume up and power button same time
muhamet said:
Force restart,press volume up and power button same time
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Click to collapse
Volume up and power doesn't do anything
Volume down + power restarts the phone but it comes to the same samsung black screen
Are you sure you flashed correct firmware? Tried to factory reset in recovery? Full Wipe and then flash the firmware?
You can also try 'adb logcat' to see what the error is if adb is available..
k3lcior said:
Are you sure you flashed correct firmware? Tried to factory reset in recovery? Full Wipe and then flash the firmware?
You can also try 'adb logcat' to see what the error is if adb is available..
Click to expand...
Click to collapse
I can't enter recovery mode
Volume down + power restarts but I did try to go to recovery by releasing volume down and pushing volume up the second screen goes black but it's not working
I can only enter download mode when it's connected to pc with odin running
Could it be a hard drive problem?
And I'm pretty sure i got the right firmware
Tbh not sure i got my A50 just recently, didn't even flash anything yet. Is you phone detected when you type "adb devices" in windows cmd?

			
				
k3lcior said:
Tbh not sure i got my A50 just recently, didn't even flash anything yet. Is you phone detected when you type "adb devices" in windows cmd?
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Click to collapse
tried it, it doesn't recognize the phone.
is there anyway to figure out if it's a hardware issue?
cuz I've heard it's a somewhat common problem in the A50 for the hard drive/storage to go corrupt.
SallyTheDevil said:
is there anyway to figure out if it's a hardware issue?
cuz I've heard it's a somewhat common problem in the A50 for the hard drive/storage to go corrupt.
Click to expand...
Click to collapse
Connect the phone to pc,press same time volume up and down.You will boot on download mode.Then flash firmware
SallyTheDevil said:
here's what happened, the phone started freezing and restarting every 5 mins, I uninstalled some apps thinking that's what's causing it, I used it for around 10 minutes and it was fine, installed the latest security patch update, restarted and everything looked fine.
plugged it in, saw it had restarted again and it was stuck on the Samsung Galaxy A50 secured by Knox screen,
rn: I can't enter recovery mode, (the phone won't shut down and releasing the volume down and holding volume up thing doesn't work)
I can only enter download mode, Connected to Odin, flashed the latest firmware and it passed successfully, but still it gets stuck and won't boot.
any ideas?:crying:
Click to expand...
Click to collapse
I am having a very similar problem to yours, so I will follow this thread. I was using my phone two days ago and it simply turned itself off and since then I am stuck in the logo screen. When the phone is loading I have no indication whatsoever of the battery percentage at all. I still can access option and factory reset and wipe cache (unlike you, apparently - but it does nothing for me). This simply does not help. I end up back at the logo Samsung Galaxy A50 screen. I have downloaded two different firmware... android 9 and 10 from Samsung mobile, and have used Odin to flash it. The process goes through ok and without errors. I get the pass message and the message that the phone is being updated. Then it is time for the logo screen again and form then on the phone simply does not start. I am lost. Can anyone help?
muhamet said:
Connect the phone to pc,press same time volume up and down.You will boot on download mode.Then flash firmware
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Click to collapse
done that already, it flashes the firmware successfully but still won't boot, it just gets stuck at the same screen.
JulianaO said:
I am having a very similar problem to yours, so I will follow this thread. I was using my phone two days ago and it simply turned itself off and since then I am stuck in the logo screen. When the phone is loading I have no indication whatsoever of the battery percentage at all. I still can access option and factory reset and wipe cache (unlike you, apparently - but it does nothing for me). This simply does not help. I end up back at the logo Samsung Galaxy A50 screen. I have downloaded two different firmware... android 9 and 10 from Samsung mobile, and have used Odin to flash it. The process goes through ok and without errors. I get the pass message and the message that the phone is being updated. Then it is time for the logo screen again and form then on the phone simply does not start. I am lost. Can anyone help?
Click to expand...
Click to collapse
hey there.
apart from the factory reset thing it seems like we have quite the same problem,
at this point I'm afraid it might be hardware thing
SallyTheDevil said:
hey there.
apart from the factory reset thing it seems like we have quite the same problem,
at this point I'm afraid it might be hardware thing
Click to expand...
Click to collapse
You know... I am not really sure. The only different thing I did was to accept to instal a new firmware one or two days prior. I am inclined to think that was it. Anyway... I tried to flash Android 10... Android 9 (both via Odin) and did not work. The support team instructed me to do the hard reset a couple of times ... and wipe cache and nothing. Today I sent my phone to Samsung assistance since it is still under the guarantee because that is what they thought I should do. I'll keep you posted. Hope you can get yours fixed soon.
JulianaO said:
You know... I am not really sure. The only different thing I did was to accept to instal a new firmware one or two days prior. I am inclined to think that was it. Anyway... I tried to flash Android 10... Android 9 (both via Odin) and did not work. The support team instructed me to do the hard reset a couple of times ... and wipe cache and nothing. Today I sent my phone to Samsung assistance since it is still under the guarantee because that is what they thought I should do. I'll keep you posted. Hope you can get yours fixed soon.
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Click to collapse
yh I installed that update too and this happened later the same night.
unfortunately for me all the shops n services are currently shut down because of the Co-Vid situation so i have to wait for now.
thanks for sharing, lemme know what happens.
I've had these same problems before. When flashing with Odin, don't populate the last slot with anything (the HOME_CSC slot). Flash it to the device without auto reboot on, restart the device manually and hold vol up + down to get to blue scrern, then unlock bootloader. Let it restart, then reflash ROM.

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