Random Rebooting - Google Pixel XL Questions & Answers

I haven't unlocked the boot loader nor added any custom ROM on my Pixel, but last few months it started to reboot at random times. I did a factory reset and it lasted a few weeks before doing it again. I've been slow to add my old apps back to see if it was an app, but it doesn't seem to be the case.
I thought about flashing a ROM, maybe it would help haha.
Any ideas?

markyb said:
I haven't unlocked the boot loader nor added any custom ROM on my Pixel, but last few months it started to reboot at random times. I did a factory reset and it lasted a few weeks before doing it again. I've been slow to add my old apps back to see if it was an app, but it doesn't seem to be the case.
I thought about flashing a ROM, maybe it would help haha.
Any ideas?
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Click to collapse
Do you have Pokemon Go installed? I have the same problem when that game is installed.

I don't. I don't have any games installed right now to test things but it still reboots.

Having the same problem - started about 2 weeks ago as far as I can tell. Haven't done anything to the bootloader and isn't rooted - completely stock. Seems to happen when browsing web pages, or pages with links on such as within Twitter or Google app. Not every time. Phone just freezes for about 3 seconds and then reboots. WTF?

I believe this is an app problem so try to pay attention to what specifically you are doing when it happens. Like the guy above says, happens fairly frequently with Pokemon GO since one of their updates this year-ish. I personally haven't noticed it anywhere else.

Have tried uninstalling bitdefender ... see if that makes a difference
2 DAYS LATER - seems to have solved the problem!

Related

Random rebooting?

I've had a 2013 Nexus 7 since it came out, and I never really had any issues with random reboots for the longest time. I had even rooted and was running a custom ROM/ kernel, and I had no issues.
It seemed to start once I had installed a different ROM/ kernel, while I was trying new stuff out just for kicks. I started getting random reboots, and I thought it was just the particular ROM/ kernel combination. Figured it was a bug that would get fixed in future updates, so I just tolerated it for a while. But, it persisted through the ROM and kernel updates.
So eventually, I switched ROM and kernel for something brand new, thinking I wouldn't have to worry about it anymore. Nope, still got random reboots. I've jumped around to some other ROM/ kernel setups over the last couple weeks, and no matter what I'm on, I still get random reboots.
It seems to mainly happen while I'm using Chrome (though, in fairness, a majority of what I do is browsing the Internet, so...), but it's also happened once while in the camera app, and also once while the tablet was "asleep" while casting a video to my Chromecast.
It's just getting kind of annoying, at this point. Last night, it rebooted four times in the span of about 45 minutes. Is this a known issue? Are there any fixes for this?
I'm having a similar issue. I run default 4.4.4 and have found no pattern to why its rebooting.
I found a possible solution of switching to ART (instead of dalvik) in developer options. Not sure why this should work, but the tablet hasn't rebooted last day using this. Along with a factory reset (which hasn't helped), I have no real solutions. Next step for me is to reflash the default ROM again to see if this makes a difference.
Any extra tips would be appreciated.

[Q] UnSense Rom Glitches

I haven't posted much in these forums so I can't post on the thread of the ROM itself. I'm having some problems with this ROM.
On the newer updates of Hangouts and Snapchat the phone acts super buggy.
In snapchat the video function just freezes the screen. Looks as if I've taken a photo but then snapchat is unresponsive. I've been running this ROM for almost a year and this is the first time I've experienced this.
In Hangouts I'm just experiencing HELLA lag. Which honestly seems to be happening to the phone in general recently (about 2-3months). Whenever I chose a contact and start typing sometimes it'll just go back to the contact selection page. Sometimes as I'm swiping words won't register (in all apps).
Other laggy/buggy issues I've noticed is that the pattern unlock function sometimes lags HARD. Other times the button doesn't wake my phone for like a minute. This didn't happen before when I first started running this ROM.
Any help/insights would be much appreciated.
Have you updated your firmware to the latest? Have you tried doing a factory reset (erasing data and cache)? It sounds like firmware or something on the data partition causing it. Especially since you said you have been running this ROM for awhile and we have had two firmware updates in the past couple months. Also the data issue might he true because there could be an app that is causing this issue. Happens more often than you think.
TL/DR: try new firmware and wipe data/cache from recovery and let us know if it is fixed.
Sent from my One using XDA Free mobile app

[Q] Rebooting.

Tablet has had quite a few random reboots in the last few days.
It's happened when I closed all tabs in chrome. It has happened after uninstalling an app. It's happened after selecting to greenify google play services - and wiped all the greenify settings. It's happened at, as far as I can tell, random times and circumstances.
It is probably kernel related but this is a new tablet for me and I'm not too familiar with any custom roms or kernels on this device. Currently running xKat v4 with the included kernel.
Anyone else experiencing this? Anyone have a fix recommendation or suggestions?
Thanks.
I got random reboots in the first couple of weeks when I first got the tablet ... Mainly when I unplugged off charge. I think I drained battery to 5% switched it off and charged it to 100% and never had any issues after that.
P.s this happened like a year ago so can't really remember much tbh - but I do know I didnt have to factory reset or anything drastic, it just fixed itself also bare in mind back then I was on stock JellyBean. Soz I can't help more.
Never had a reboot ever. Had tablet a year....still on jb rooted stock Rom.....
Sent from my SM-P600 using XDA Premium HD app
I'm also experiencing frequent and random reboots with my SM-P600 since the update to 4.4.2 (never had any reboots before):
First the screen starts flickering (this happens quite often using Google Chrome or playing youtube videos, but it occurs with other apps as well), then after a while the tablet suddenly gets unresponsive and reboots (sometime it reboots several times in a row).
I've already tried multiple factory resets and cache/davlik wipes, re-installed the 4.4.2 firmware using kies, but nothing helped so far.
Anyone any suggestions what else I can try?
Wall-E said:
I'm also experiencing frequent and random reboots with my SM-P600 since the update to 4.4.2 (never had any reboots before):
First the screen starts flickering (this happens quite often using Google Chrome or playing youtube videos, but it occurs with other apps as well), then after a while the tablet suddenly gets unresponsive and reboots (sometime it reboots several times in a row).
I've already tried multiple factory resets and cache/davlik wipes, re-installed the 4.4.2 firmware using kies, but nothing helped so far.
Anyone any suggestions what else I can try?
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Click to collapse
Did you check the temperture?? download a cpu temp check and see if it's overheating. Also, is your tablet rooted??

Weird Problem! Phone got unrooted automatically!!!

Here's the complete details guys.
I am having TWRP installed with the latest version of OxygenOS 3.2.1. I also had xposed module installed. Overnight I had put Asphalt 8 for download and in the morning when I opened the phone everything had been gone, all the data, contacts and applications, even the root had been gone.
Any reason behind this?
You got ghosts in your house.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
sometimes crazy **** happens, no explanation, i have had that happen to me to where i woke up to the same thing, its was like a factory reset, maybe we do things we do not know when we are asleep. Us flashaholics prob have a condition called sleepflashing
Ya know what I had the same issue, I thought it was cause I flashed 3.2.1. It was weird, I ended up just rooting again, but still weird tho
Running Android since 1.5..... Boosted OP3
My phone is stock and no custom recovery installed. Also no root. Some days ago I took some pictures during a concert. When I took out my phone like 30 minutes later and switched it on, it's was completely reset to factory settings showing me the language selection screen. Might that be close to your issue?
I hope it's a one time issue and not related to a memory leak or any other broken bit of the storage...

Random Freezing and Crashing

Hey guys, i love my pixel 3 XL its been great but it has been randomly freezing and locking up, somtimes requiring a restart.
Other time i get the system UI crashed message and then i close it and it works again. Sometimes Chrome or the camera app locks up and crashes too.
Anybody experiencing this? Any ideas on a fix, maybe the next December OTA will fix it hopefully.
Thanks
Demolition49 said:
Hey guys, i love my pixel 3 XL its been great but it has been randomly freezing and locking up, somtimes requiring a restart.
Other time i get the system UI crashed message and then i close it and it works again. Sometimes Chrome or the camera app locks up and crashes too.
Anybody experiencing this? Any ideas on a fix, maybe the next December OTA will fix it hopefully.
Thanks
Click to expand...
Click to collapse
Have you tried a factory reset?
airmaxx23 said:
Have you tried a factory reset?
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Click to collapse
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?
Demolition49 said:
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?
Click to expand...
Click to collapse
I absolutely would try a factory reset if things are acting strange for no apparent reason.
Demolition49 said:
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?
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Click to collapse
If you flashed the factory image it's either a hardware or app issue. Have you tried using the phone for awhile with a minimum of apps? I'd give that a try I don't think a factory reset will do anything if you've already flashed the factory image.
Sent from my [device_name] using XDA-Developers Legacy app
try the flash-all.bat then when its complete go to stock recovery and format /data
are you using substratum?
Pixel 3 XL crashing
I have had the same problem. My system UI crashes since new, along with other apps and the phone becomes non-responsive. I thought it was just a new phone glitch that would be fixed with an update, no such luck... I need to do a hard reboot by holding the power button until it reboots. I bought a Pixel 2 XL in August and never had any problems like this. I finally contacted Google about the problems and they RMA'd it. I never root my phones before making sure they work correctly, so this one is and has been stock, unrooted.
My wife and I have the 64GB models in Black (mine), White (hers). She's on her 3rd replacement phone for what seems to be a similar issue.
Symptoms:
When using the fingerprint reader to unlock the phone, it may not unlock for 10+ tries.
The phone's battery drains quickly, within a couple hours of barely any use, her phone might be down to 60-70%
System_UI crashes
Some apps don't seem to load quickly (Like going into messages, you see the app container, and a new chat button, but no messages load for a minute). Or she's had a straight up black screen, and the app wouldn't load.
Takes minutes to call or hang up a call and often takes rebooting to close out the phone app.
It almost seems like something is running in the background that is utilizing the CPU and causing the lag/app/battery issues.
Troubleshooting:
Factory Reset
Wiping Dalvik Cache
Replacing the phone twice through Verizon. The first replacement had the same issues immediately. The 2nd phone showed the same issues immediately, and then went away for 3 weeks since the Dec. 5th Security update, but in the past few days has returned.
Booted in Safe Mode (everything seems to be working fine however extremely limited).
We've also checked the processes and no apps seem to be running that would make any sort of impact.
Running out of ideas
shepscrook said:
My wife and I have the 64GB models in Black (mine), White (hers). She's on her 3rd replacement phone for what seems to be a similar issue.
Symptoms:
When using the fingerprint reader to unlock the phone, it may not unlock for 10+ tries.
The phone's battery drains quickly, within a couple hours of barely any use, her phone might be down to 60-70%
System_UI crashes
Some apps don't seem to load quickly (Like going into messages, you see the app container, and a new chat button, but no messages load for a minute). Or she's had a straight up black screen, and the app wouldn't load.
Takes minutes to call or hang up a call and often takes rebooting to close out the phone app.
It almost seems like something is running in the background that is utilizing the CPU and causing the lag/app/battery issues.
Troubleshooting:
Factory Reset
Wiping Dalvik Cache
Replacing the phone twice through Verizon. The first replacement had the same issues immediately. The 2nd phone showed the same issues immediately, and then went away for 3 weeks since the Dec. 5th Security update, but in the past few days has returned.
Booted in Safe Mode (everything seems to be working fine however extremely limited).
We've also checked the processes and no apps seem to be running that would make any sort of impact.
Running out of ideas
Click to expand...
Click to collapse
Since the December update, the freezing issues I was having have been significantly reduced, but it still freezes sometimes... I am hoping the January update coming in the next week will smooth out any remaining bugs.
Any of you using a different launcher?
I had this freezing and non-responsive issue. The google rep, replaced it, he determined it is some kind of hardware issue. My replacement didn't have this issue at all (November update). However, the lag/stuttering still persists though. I had replaced quiet a few pixel 3 XL, and i am just getting tired of it. For a $1K phone, we shouldn't get mediocre quality of phone.
So my wife had been removing applications in small groups to try to narrow it down. It seemed for a week or so that she was in the clear and everything was working. Then all of a sudden she got the January update and her phone is still having issues.
Slow responding finger print reader.
System UI crashes
Unable to answer phone calls despite numerous attempts.
It still seems like there is something that is running in the background that is just using the processing power.
shepscrook said:
So my wife had been removing applications in small groups to try to narrow it down. It seemed for a week or so that she was in the clear and everything was working. Then all of a sudden she got the January update and her phone is still having issues.
Slow responding finger print reader.
System UI crashes
Unable to answer phone calls despite numerous attempts.
It still seems like there is something that is running in the background that is just using the processing power.
Click to expand...
Click to collapse
Get gsam from the app store, if you don't have it. After awhile see what apps are using battery, app sucker in the app. Gsam is a battery monitor.
Sent from my [device_name] using XDA-Developers Legacy app
Sadly, gsam and accubattery don't show anything out of the norm app wise.

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