Hi.
The headphone audio is noisy on my Gemini. Lots of electronic noise and chirrups when typing etc. Sounds like a Raspberry Pi rather than a $500 device.
Seems to stop when actually playing audio, but quite annoying. I guess there's no output filter.
Anyone else getting this?
Pretty awesome device otherwise!
Yes. I have exactly the same issue
I'm beginning to be less and less impressed with this little gadget. I also have a screen protector that looks like it's been slapped on by a five year old. Possibly I'm lucky as I suspect earlier releases didn't come with a screen protector.
I appreciate that it's new and there are some quirks to be ironed out but something as basic as sound interference should have been resolved right at the start.
jez3652 said:
Yes. I have exactly the same issue
I also have a screen protector that looks like it's been slapped on by a five year old. Possibly I'm lucky as I suspect earlier releases didn't come with a screen protector.
I appreciate that it's new and there are some quirks to be ironed out but something as basic as sound interference should have been resolved right at the start.
Click to expand...
Click to collapse
I've suggested they come up with a firmware mod to mute the channel when it's not being used. It's very distracting when you've got headphones in without music or video playing.
I don't think the screen protector is supposed to be kept on. I would think it's just there as protection during shipping. I had a right job getting it off though - it should have a little tab.
I've other little niggles. Initially it wouldn't turn on reliably. I was advised to disassemble the ESC key (very easy) and when I did, I found a brown substance (most likely flux) gumming it up. Same with my E and A keys. QC does seem to be lacking. I absolutely detest on-screen keyboards, so the Gemini is the answer to my prayers on this front. So I'm glad my keyboard issues were easily sorted.
Planet's support has been good. Very fast responses so far. Although, I guess not many people have received theirs yet!
One other thing I'm finding is the poor landscape testing applied to Android apps. Even some well established apps misbehave quite badly in landscape mode. I've been quite shocked! Hopefully they'll get an Ubuntu port out soon so I can ditch Android.
You've raised some interesting points. I agree on build quality but am happy to give a fair amount of latitude to this as it's new and British and being a Brit I am walking that fine line between putting up with the quirks and disappointments of an otherwise excellent device or returning it and then probably having to do battle with the returns department for what is possibly relatively minor issues in the great scheme of things. But we do like our toys to be all shiny and new and perfect don't we.
On the screen protector front, I sent them an email at the end of last week not asking to return it but just for some more screen protectors so that I can replace the one that was slapped on. Got a reply essentially telling me to go forth and multiply but the reference did appear to be to a screen protector rather than packaging. But you're making me wonder now! Is it a packaging protector or something for longer term use. I tried to pick a corner of it off but just as you say it didn't want to shift so I left it.
I'm of the Sinclair era (just!), so very forgiving with British tech
I really want this to work and be a success. I've already had a number of admiring "Wow, cool. What the heck is that?" comments.
Oh yes! Remember those. Still got a ZX81 but cut my teeth on a BBC Micro. Now freshly retired I owe a huge debt of thanks to that machine. My Psions through the years were also excellent. But on that point it will be interesting to see how cable joining the screen and keyboard holds up after a year or two on our Geminis. My Psion 3 died with a busted cable (fatigue) after two years. I replaced it (cos my eyesight was up to it then ) and that one also lasted two years. I'm wondering how our Gemins will fare. As a phone as well as a PDA it's going to get a lot more use opening and shutting.
But with the help of a good pair of glasses I'll give it a go. Like you I really want this to succeed. Sure, I have selfish reasons. I can buy v2 when it comes out but wouldn't it be nice to see this tried and tested design come back. Maybe it's niche, maybe it's just for the techies among us (forgive me, making assumptions here ) but I voted with my wallet and I really hope it works out for them.
I've had a response from Planet:
"I am happy to hear you addressed the issue with keys, that's a rather strange one I've never observed before. As for the static noise from the audio jack, I will be escalating this to an engineer later today and I hope there will be a fix available soon."
Let's see what happens.
Just received my (WIFI only) device and the same problem.
Even left a message at Indiegogo.
Has there been any progress with this issue?
Has anybody tried a ground loop noise isolator to fix that issue?
I have ordered one from Amazon to try and see if it solves the problem.
Will report back when I get it.
matrix200200 said:
Has anybody tried a ground loop noise isolator to fix that issue?
I have ordered one from Amazon to try and see if it solves the problem.
Will report back when I get it.
Click to expand...
Click to collapse
Fingers crossed, but I suspect it won't as (for me at any rate) the interference goes away completely when music is being played. No interference at all even in quiet bits. Also don't have a difference if the device is plugged in to charge or not. I'm hoping it will be a software fix. Worried it's a firmware issue...
Well, that didn't help at all.
I also tried two different usb c to 3.5mm adapters with disappointing results.
Tried db Magix ac3 (lots of crackling popping, caused Gemini to freeze and restart once, a cheap noname 10$ converter (no sound coming out of it at all).
I wonder whether there is such a thing as bluetooth device that acts as headphones, but instead just has 3.5 jack so I can plug headphones of my own.
Is anyone using this with good headphones? The noise is worrying. Does it completely disappear during playback? E.g. when playing a track of silence, can anyone detect any noise on sensitive heaphones?
Evidence is the headphone output is just poor, and noisy both when audio is playing and when it is not.
See https://github.com/evadne/gemini-notes
A combination of hardware (usb dac) and software alterations are needed to get acceptable audio on the Gemini PDA.
Unfortunate that they used a poor headphone output chip.
I have just tried listening to Amazon Music via two different headphones and when songs start or end quietly the hiss (and slight crackle) is not evident. As the song stops and before the next one starts the noise returns. This would indicate a fixable driver or software issue, it looks like the output does not output silence when no audio is playing, making the audio headphone amp "floating" and therefore noisy.
Related
because in order to get it, I had to cut the original earbuds off...
How did I get to do this? (either read the story or jump to the end.... )
I had first tried out the Sony Ericsson HBH-DS970 and found out that it was not enough compatible with the HTC Universal (e.g.: after a call it would not continue to tranmit the music stream)
I then tried the HS-12W. All important features are supported, just ID-Tags are not transmitted nore is the name of the caller (but the number is).
On top of it it has a RDS-FM radio built-in...and looks good too...I decided I wanted to keep it.
Only problem: I could hardly understand anything....the original earbuds had a shape/size that just sat so strangely in my ear that the front was not exposed to the inner ear but rather covered so that the sound level was just too low.
Since I am one of these guys who do not give up easily when they are convinced of an idea, I was looking for a solution to the problem.
I remembered an enhancement item for the original ipod earbuds: I bought a couple of Griffin Ear Jams. I cut them in a shape to fit the Nokia buds and glued them to the rubberborder of the ear buds. Not bad at all. It was loud and had much more bass than before.
It did not maybe look supergreat with these white add ons, and frankly, the more I was listening, I found the sound to be lacking treble and somewhat sounded like from under a pillow. My personal belief is that the original earbuds are lacking treble in order to reduce the transmission of some white noise caused by the BT connection...and with the Ear Jams in place that enhanced the bass the pillow sound was perfect. It was really not bad at all, but as I said, with the time I noticed it more and more...
Before buying the Nokia, I had used Sennheiser CX-300 headphones when listening to music. An excellent value for money, it rivals easily headsets of double the price.
Now, all of a sudden. with the Nokia, I had no use for the Sennheiser anymore.... It was just laying there, on the board, getting dusty.....
should I never ever be using it anymore? Such a good pair of headphones...if only the Nokia had better earbuds...
Do you guess the rest?
Yes, i did it: I cut the original earbuds from the Nokia, freed the Sennheisers from it's cables...and transplanted them onto the Nokia HS-12W....
Yes, it worked. And it sounds just soooo good.
where did you cut it? just near to the earbuds or at the connection to the neck? (the other end of the cable)?
My problem is with the Universal + HS12W combo is that its SOOOOOO stuttering :evil: . If its on me, the Uni is in my hand, it can stutter... it can always stutter... I ask: why?? Maybe it's not because of the reception quality because at home I can move to the other room and it doesn't loose the connection just the stuttering factor rises... Is it the bandwidth or lacking CPU?
I'm starting to think about throwing it to the wall...
other con: radio sensitivity is very BAD.
I cut them somewhere in beteen the earbud and the microphone so i did not lose the speaking function. (sennheiser is only headphone).
i agree with the suttering issue. i tend to believe that it is more the pda side..bad antenna construction..but at the end who cares if it does not work...i must say the way i am using the combo i can live with the shortcomings. i also feel the stuttering increases with the transferred bitrate.
as far as the fm reception is concerned: i am not unhappy with the quality, obviously it is n ot noise free most of the time, but i get my main stations in a reasonable manner, i find. (and then most of the time i am listening to internet radio streams..i am on a 5GB plan...
cheers,
Andy.
AndyME said:
I cut them somewhere in beteen the earbud and the microphone so i did not lose the speaking function. (sennheiser is only headphone).
i agree with the suttering issue. i tend to believe that it is more the pda side..bad antenna construction..but at the end who cares if it does not work...i must say the way i am using the combo i can live with the shortcomings. i also feel the stuttering increases with the transferred bitrate.
as far as the fm reception is concerned: i am not unhappy with the quality, obviously it is n ot noise free most of the time, but i get my main stations in a reasonable manner, i find. (and then most of the time i am listening to internet radio streams..i am on a 5GB plan...
cheers,
Andy.
Click to expand...
Click to collapse
I can agree with the bad radio construction on the uni side.. This was mentioned in an other topic too I think . It's good you have 5GB plan.. we have only 200MB for a reasonable price.
How do you control the bitrate between the devices? Does the mentioned registry setting (hklm\sw\ms\bluetooth\a2db\setting) working? I've started to play with it, but originally, this key hasn't existed.
i was thinking about the lifetime of this device, because of the battery (not replaceable)by user, and the fixed headphones... looking ath the price of that headset i don't want to throw it away after just one year..
Hi kchris,
sorry for late reply, I did not get a notification.
re. bitrate control I cannot comment. I just meant to notice that with higher bitrate e.g. different quality of radio streams, the connection is more sensitive since the buffer holds less seconds of sounds.
I only have a problem if i use the universal in the rear pocket of my pants. the body is a real obstacle for bluetooth waves, it seems. not very elegant, but it works: if you hang the display over your shoulder so it hangs down on your back, there is no stuttering if the htc is in the rear pocket....(at least in my case).
There is a screw at the back of the device...no I have not opened it yet...lol...but I would guess one can have access to the battery easily, the question is only where to get a new one from... :?
(Between you and me: gadget freek that I am, I would be surprised if I still have it in one year....but who knows...I really like it...)
Exchanging against the Sennheisers for me was a great solution, the sound has improved so much, I did not expect it, I must say.
I have to admit: I love to adapt things to my needs....
There are headsets where you can use the headphones of your choice, but I think in this case the mic must be in the device itself, so it will be quite far away from your mouth..or maybe it could have a mic on a cable that you have to clip somewhere high on the shirt..I don't know how good this is supposed to work or how convenient it can be...
I bought the One X because the bluetooth performance of the Sensation was pathetic, and worryingly it seems the X has the same problem somehow.
I find that when wearing my Plantronics Backbeat 902 headphones that the connection is broken by something so simple as turning my head away from the pocket (front top jacket). I can hold the phone in my hand and simply pinch the top corner next to the camera and SIM slot to totally kill the connection.
At first it seemed that it must be the headphones getting old because how could the One X have a problem so widely known from the previous flagship? Well my Galaxy Tab 8.9 has no such problem. I can hug the tab as much as I want and just TRY to kill the signal, it will not happen. I can walk two rooms away and keep listening to music but the One X fails even a half meter from me if I turn the wrong way.
Can anyone else verify this behaviour? It is not that I want it to be the case, perhaps mine is just broken (odd because the screen/battery seem fine!) but if HTC have failed on another antenna then I will very much want a refund because two flagships in a row off contract is just too much to forgive!
Hi,
One X and Samsung HS3000 - I have found that connection stays mostly good, with maybe one or two tiny glitches per song - perfectly listen-able, and not as bad as what you describe, but not as good as I would have hoped - I am going to see if it is due to using extreme quality spotify downloaded tracks I'm playing (since the HS3000 is aptX it should stream at that kind of bitrate). I'll try lower bitrate and see if that makes a difference.
seems to work fine with Nokia BH-505 but i got cut off around 10m away.
Tried with an iPod Touch and it's about the same distance.
With Sennheiser MM400, I get perfect reception, in a leather case, in my pocket however I turn my head. In open air I get around 10 metre range. Maybe your bluetooth antenna is defective. If it's in your pocket make sure the screen faces inwards to your body. Also the receiver in your headphones could be on either side, so switching pockets may help.
Don't forget, other devices may appear to have greater range if they are transmitting at a lower quality than the One X. Also, I guess it could be that some headphones struggle to cope with higher bit rates if they don't have much buffer memory.
I'm blown away by bluetooth stereo quality compared to my sensation. My headphones had been sitting gathering dust until now.
Sent from my HTC One X using XDA
Thanks very much for the replies, that helps a lot. I cannot believe this but it is the phone.
I remembered I have a PS3 headset by Sony, never failed me. I just called my girlfriend and from the distance of my hand to my ear while sitting down - not even holding at arms length - I can KILL the signal by pinching the corner where the front camera is.
I love this device, it is truly exceptional. But two HTC flagships in a row that I paid for outright have failed in the thing I use daily. I do not think I can face trying repair this time. Never helped my Sensation Bluetooth.
So that's two headsets by two brands, both work perfectly with any other device (and a Nexus S) but the two HTC phones just die when I use them.
Coincidence probably but after this much money, I am going to try to get my money back. Even paid for two years accidental damage warranty this time. Really quite unhappy about this now..
Again, thanks for the feedback.
nailerr said:
Thanks very much for the replies, that helps a lot. I cannot believe this but it is the phone.
I remembered I have a PS3 headset by Sony, never failed me. I just called my girlfriend and from the distance of my hand to my ear while sitting down - not even holding at arms length - I can KILL the signal by pinching the corner where the front camera is.
I love this device, it is truly exceptional. But two HTC flagships in a row that I paid for outright have failed in the thing I use daily. I do not think I can face trying repair this time. Never helped my Sensation Bluetooth.
So that's two headsets by two brands, both work perfectly with any other device (and a Nexus S) but the two HTC phones just die when I use them.
Coincidence probably but after this much money, I am going to try to get my money back. Even paid for two years accidental damage warranty this time. Really quite unhappy about this now..
Again, thanks for the feedback.
Click to expand...
Click to collapse
Stating the obvious here but have you tried in multiple locations to rule out interference?
I'm about to test my headphones again and try pinching the corner as you described.
Sent from my HTC One X using XDA
familyhousing said:
Stating the obvious here but have you tried in multiple locations to rule out interference?
I'm about to test my headphones again and try pinching the corner as you described.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Nope, can't replicate it. In fact the only way I can get any loss if quality at all is to walk 10m away. Looks like you got a duff phone.
Sent from my HTC One X using XDA
familyhousing said:
Nope, can't replicate it. In fact the only way I can get any loss if quality at all is to walk 10m away. Looks like you got a duff phone.
Stating the obvious here but have you tried in multiple locations to rule out interference?
I'm about to test my headphones again and try pinching the corner as you described.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Overly. Though more specifically right now, no. Which is why I can say a Samsung telephone or tablet work with the Plantronics or Sony headsets where the Sensation and One X do not. Same location, would have to be super specific interference.
I ride to and from work 6 days a week, and often between. This is why I use A2DP headphones for music or podcasts, sometimes calls. The amount of ground I cover should rule out any localised problems.
The most bizarre thing I can say is that out the box it seemed to be perfect, I was relieved. Since 2 weeks or so it has just dropped into a near non functional state. I would willingly say the power in my house was at fault but that has left so many other devices alone, including my girlfriends iPhone 4 and Nexus S.
I also tinker with tech a lot, just not down at the electronics level, so right now I feel I have tried everything (again) and been as good to the device as I could be, and just really, really unlucky.
Evidentially not all units are at fault so I will not play that stupid card of "HTC Can't make phones!" that some do when they have an issue, but you must understand I feel pretty ripped off nonetheless by now!
pleased I found this thread as I also seem to have the exact same problem. I have a fairly old Sony Bluetooth stereo headset that I used with my desire without any issues, with my one x if I move more than a metre away or place my hand between the devices they stutter and stop. I hate to think my phone is faulty as it seems fine in all other respects and reading the other stories that is fairly rare at the moment. I am happy to try other headsets as this one is quite old but if it is definetly a phone issue the sooner I sort things the better. does anyone have suggestions on things to try
scointer said:
pleased I found this thread as I also seem to have the exact same problem. I have a fairly old Sony Bluetooth stereo headset that I used with my desire without any issues, with my one x if I move more than a metre away or place my hand between the devices they stutter and stop. I hate to think my phone is faulty as it seems fine in all other respects and reading the other stories that is fairly rare at the moment. I am happy to try other headsets as this one is quite old but if it is definetly a phone issue the sooner I sort things the better. does anyone have suggestions on things to try
Click to expand...
Click to collapse
Not specifically, but if you do try something new (mine are also old - but work perfectly with other devices) please do report back. I'd love to keep this phone but a repair will invalidate my option for refund.
HOX on 1.2.9 and no issues at all, I'm using it alongside the HS3000 and connection is rock solid. Phone in pocket, and HS3000 clipped to my shirt. Even maintains a solid connection whilst using the London Underground.
However was in PC World and had major interruptions due to the various invisible signals in that store.
Generally it's fine, streaming via Spotify using Extreme Quality and via Poweramp.
nikzDHD said:
HOX on 1.2.9 and no issues at all, I'm using it alongside the HS3000 and connection is rock solid. Phone in pocket, and HS3000 clipped to my shirt. Even maintains a solid connection whilst using the London Underground.
However was in PC World and had major interruptions due to the various invisible signals in that store.
Generally it's fine, streaming via Spotify using Extreme Quality and via Poweramp.
Click to expand...
Click to collapse
I am slightly curious to see if the different BT revisions are at play - but that is super hard to work out.
Both my headsets are 2.1 devices, Sensation was 3.0 and One x is 4.0. The phones that worked properly are 2.1+EDR. But the Galaxy tab is 3.0 and works perfectly. So...
I am still thinking internal antenna of phone.
nailerr said:
I am slightly curious to see if the different BT revisions are at play - but that is super hard to work out.
Both my headsets are 2.1 devices, Sensation was 3.0 and One x is 4.0. The phones that worked properly are 2.1+EDR. But the Galaxy tab is 3.0 and works perfectly. So...
I am still thinking internal antenna of phone.
Click to expand...
Click to collapse
It should be backwards compatible. But you got 2 headsets and tested on various devices so the BT in the phone might not be all that.
Have you tried updating your firmware? Do you have the latest 1.2.9?
nikzDHD said:
It should be backwards compatible. But you got 2 headsets and tested on various devices so the BT in the phone might not be all that.
Have you tried updating your firmware? Do you have the latest 1.2.9?
Click to expand...
Click to collapse
It's 1.29.x.x but yeah. I did wonder if that was at play, forgot to ask what other people were running earlier since when mine was working properly it was 1.26 but I cannot place where the problem began as I was busy/sick/away.
UPDATE : ok tried in the same place with my old sony HBH DS970 headset and major cut out if i cover headset or top of phone or walk more than a metre away.
Tried exactly the same with my turtle beach px5 headset (which has blutooth obviously) and everything is much better walked 5 metres no problems, covered phone with no real problem (did glitch just once).
I am running 1.28 T-mobile branded so now need to narrow down if certain types of profile or headset brands are the problem.
Pity I really like my sony headset
scointer said:
UPDATE : ok tried in the same place with my old sony HBH DS970 headset and major cut out if i cover headset or top of phone or walk more than a metre away.
Tried exactly the same with my turtle beach px5 headset (which has blutooth obviously) and everything is much better walked 5 metres no problems, covered phone with no real problem (did glitch just once).
I am running 1.28 T-mobile branded so now need to narrow down if certain types of profile or headset brands are the problem.
Pity I really like my sony headset
Click to expand...
Click to collapse
Thanks, adding some interesting details there.
so next question....can anyone recommend some cheap (£50ish) portable headset that works well with HTC one x and sound reasonable.
Would love to help you out there but clearly not in the situation. I was also looking into a new set with Apt-X (as the X supports it) but settled on none before realising the phone was a bust unit.
No problems with my HOX as well and i use 2 headsets (depends which one is charged) : Plantronics and Nokia.I don't have any problems with them so far and i keep my phone preety far from the headset.
I find that with my Creative WP-350 headset and my phone in my jean pocket, if I put my hand in my pocket over my phone I get the occasional break in the connection but that's the only situation is happens and is fairly avoidable.
ok so my dad was looking for a bt speaker about a month ago and i stumbled across the TDK Q35 while checking out Qi chargers and bt speaker. i told him to take a look and he ended up gettign the A33... well he didin't need the Qi and the A33 was supposed to be an outdoor speaker (though the Q35 may fair just as well as it has seals over the ports, it wasn't advertised as outdoors that i can remember) so i recieved the Q35 for for christmas and figured Qi would be a nice addition over the A33...
both are very good speakers... i think i give the A33 the edge. i mean a lay person may say the opposite. the Q35 has more range and the boomyness of the ported woofer can be tuned out of it with an EQ app but there is a certain level of detail and accuracy the A33 has. things like snare drum hits are more life like.
the Q35 also has a little bit of an annoyance. the unit tends to lock the phones screen when charging like those cases with flip cover that will sleep the phone.. you have to put the phone down diagonally to avoid this. people with the gs4 complain about the same thing i'm not sure if this is a feature, is that supposed to work on magnetism? or is it an RFID thing? maybe stray magnetism from the speakers is causing it if it's a magnetism thing. the Qi also heats the phone more than my samsung and $18 chinese chargers though i'm not sure what the reason for thins would be. i may need to log the temps with an app. also it's easy to turn the unit off unintentionally. i think i would recommend the A33 first but if you want Qi the Q35 isn't bad though it could use a couple revisions (TDK are you listening?).
either way i think if anyone is looking at a beats pill or other BT speaker, maybe they should look into TDK. it may not have the latest and greatest with BT protocols but with a small speaker you probably don't need the most hifi source because lets be honest, how good do you think those little speakers can really reproduce uncompressed audio? these TDK speakers are about the best small speakers i've heard and they are probably not good enough to tell 96k 24bit audio from whatever this is running (i might have to pull some logs to figure that out.. maybe another day).
Pics plz
Sent from my Nexus 5 using Tapatalk
I got a brand new pair of earbuds (Brainwavz Delta something) and plugged them into my HTC 10.. they work fine for a bit then if I move the phone just right (or sometimes do nothing) the music stops, there's no longer a headphone icon in the status bar, and I have to unplug and plug them back in.. any idea what this may be caused by?
My Xiaomi Piston 3s worked fine with it, they just died in one ear :/
Edit** the headphones work fine with my Nexus 7, so it's not an issue of compatibility... unless the fact that it's a 3-ring plug (which should be fine, so were the pistons)
Same issue with headphone jack
I was using a pair of Fischer Audio Consonance Pro IEM's on my M8 and now 10 and experiencing the same issues. Songs skipping all over the place, starting, pausing, the OK Google app starting up and saying it couldn't hear what I said, or picking up something from what I am listening to. It is maddening. I love this phone so far, but this issue will drive me crazy if I can't be easily fixed.
It's as if the jack/plug is coming loose, since it fails to recognize the headphones until I unplug it and replug. It's very annoying, and seems to happen only if I tip the phone just the right way :/ hope it's not a hardware defect...
I have a feeling this is because of the edges, if you look at the headphones Jack it isn't flush the edge goes in a little thus you don't get 100% covered 3.5m lead.
Does seem worse in some headphones though
Phil750123 said:
I have a feeling this is because of the edges, if you look at the headphones Jack it isn't flush the edge goes in a little thus you don't get 100% covered 3.5m lead.
Does seem worse in some headphones though
Click to expand...
Click to collapse
Any way to fix it? I love the quality, when it works...
lancespahr said:
Any way to fix it? I love the quality, when it works...
Click to expand...
Click to collapse
Not really, the best way would be to get a very small 3.5m extension cable, one that isn't so sensitive,but you would only find out through trial and error. Or buy another set of headphones. For example my bose qc25 aren't to bad but a cheap sony set I have if I move abit they crackle.
Is the one bit of design htc messed up. If they would of moved it a few mm to the front and problem solved.
Surprised more people aren't moaning about it as one big points is the 24 bit audio.
Can we confirm that this is an issue across all HTC 10's and not just an unlucky few? I thought my phone might've been defected. 2 Beats headphones I have (got both as gifts) do not seem to work properly. But if I use other a plantronics headset I have, works just dandy. I'm afraid to buy any headphones not knowing which would or wouldn't work. This is not a good thing at all.
I have a Sol republic headphone with mic integrated and doesn't work properly on mine either. However, a friend of mine has a sol republic headphone too, and it works. I bought a panasonic tcm 125 and it works really well.. so IDK, I'm going to change the cable on my sol rep to see if that fix the problem.
Might be headphones with integrated control/mic which has the extra ring :/
Question: when does the issue happen for everyone else? Mine almost always acts up when I turn the screen off, maybe that has something to do with it
I can confirm this is NOT a wide spread issue, I even dropped my phone, not low enough to hang on the cord but enough movement to yank on it, I have messed with it, played around to see if I can make it have an issue, but no issue exists, its either an unlucky few or your headphones.
The only issue I have not related to this is my headphones I tested, the "Audio Technica ATH-M50" jack is too big to fit in the headphone jack while my phone has its case on (Spigen Neo Hybrid Crystal), taking the case off solves it, just barely not big enough cut out on the case for that model of headphones, regardless they don't sound as good as my IEM's so F em! lol
Have you guys tried other headphones or AUX cords? I don't have this issue anywhere, not via Headphones, not at my work on are speaker system, and not in my car via AUX.
So the actual shape or design of the headphone jack it self is NOT flawed like I noticed some have speculated.
I've been using my m50x or bose qc20's. Both work fine with no issues.
Pretty sure it's headphones with integrated controls for Apple devices that don't work. My jbl reflects which I use for running (3 rings) don't work if pushed all the way in. But my bose sound true work just fine. And the bose just so happen to be made for samsung and android devices. If I had some apple earpods around I'd test it but I'm thinking it's just headphones with integrated controls exclusively for Apple that might have issues.
jgeorge15 said:
Pretty sure it's headphones with integrated controls for Apple devices that don't work. My jbl reflects which I use for running (3 rings) don't work if pushed all the way in. But my bose sound true work just fine. And the bose just so happen to be made for samsung and android devices. If I had some apple earpods around I'd test it but I'm thinking it's just headphones with integrated controls exclusively for Apple that might have issues.
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Wish that were the case.. mine are specifically Android remote headphones :/
Experiencing similar issues with my Sennheiser Urbanite XL headphones. Seemingly random moments where the headphones seem to just disconnect with the slightest movement (or non-movement).
lancespahr said:
Wish that were the case.. mine are specifically Android remote headphones :/
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Hmmm you're right. My sisters htc 10 seemingly all headphones just do not to work. Might be a small batch issue. I'm thinking about exchanging out for another one because I have the yellow band issue on the bottom of the screen anyways. Really don't want to play the exchange game like I did with the nexus 6p especially since HTC doesn't have the same support Google does. Gonna exchange if I get a bad one twice I'm just returning this phone all together. Hate to see it go because this phone is gorgeous.
jgeorge15 said:
Hmmm you're right. My sisters htc 10 seemingly all headphones just do not to work. Might be a small batch issue. I'm thinking about exchanging out for another one because I have the yellow band issue on the bottom of the screen anyways. Really don't want to play the exchange game like I did with the nexus 6p especially since HTC doesn't have the same support Google does. Gonna exchange if I get a bad one twice I'm just returning this phone all together. Hate to see it go because this phone is gorgeous.
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Man I'm past my return date... and I'm not ponying up $100+ for a replacement through Verizon insurance
lancespahr said:
Man I'm past my return date... and I'm not ponying up $100+ for a replacement through Verizon insurance
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Ah I have the unlocked model and I modded it to use on Verizon. I had no problem replacing phones through verizon though. Switched out my s6 edge 4 times for free due to display and speaker issues. Of course you end up getting their certified like new device which may or may not bother you. But if it doesn't you can just go to a corporate store and show them some headphones won't work. Most likely they'll ship you one free of charge.
jgeorge15 said:
Ah I have the unlocked model and I modded it to use on Verizon. I had no problem replacing phones through verizon though. Switched out my s6 edge 4 times for free due to display and speaker issues. Of course you end up getting their certified like new device which may or may not bother you. But if it doesn't you can just go to a corporate store and show them some headphones won't work. Most likely they'll ship you one free of charge.
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I'm not a huge fan of Verizon anyway.. parents are just too afraid to lose the coverage (T-Mobile is top of my list but they're not so convinced)
I accidentally whacked my headphone jack very lightly with the tip of my finger and now my headphones seem to randomly disconnect. It works fine with my aux cable, but with my headphones with a mic it seems this happens.
I tried plugging in an aux cable last night, and I couldn't get it to go all the way in. If I pushed it hard enough, the sound would come through the speakers but as soon as I let go, it disconnected. I tried a few different pairs, and it seems there's something preventing the 3.5 mm jack from being inserted all the way. I tried it with and without my Rugged Armor case, too. Anyone else have this issue? Might have to take it in, but with the Pixel XL being in short supply I really don't want to go without a phone
Just rma it
I gave it quite a bit of pressure. I didn't wanna break it, lol. I shouldn't have to push it in that hard though, just wondering if this was a universal issue or is it an isolated incident
ChrisAC84 said:
I gave it quite a bit of pressure. I didn't wanna break it, lol. I shouldn't have to push it in that hard though, just wondering if this was a universal issue or is it an isolated incident
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Hi Chris,
It appears I am having the same, or nearly identical issue. I tried using my aux cord, as I normally do nearly every day, on Wednesday and it wasn't connecting properly, giving some weird feedback through the output (or no output at home) and thought it was an issue with the aux to cassette (very possible with the high use and mechanical failures).
At home I tried with headphones, and I could not get a full connection. The device stopped playback of the music as it always does when it detects some input, but there was no output, and at times google now would be activated or the volume down would be activated, but this headphone had no control on it whatsoever, so some sort of short/feedback was emulating a volume control.
Talking with project fi now about my options...still haven't sold my 6p yet so I could still use as a backup, but what a hassle...
I've never had this problem before. Could it be lint? I can't look inside and tell, and I don't have tweezers small enough to reach in.
PapaGUnit said:
Hi Chris,
It appears I am having the same, or nearly identical issue. I tried using my aux cord, as I normally do nearly every day, on Wednesday and it wasn't connecting properly, giving some weird feedback through the output (or no output at home) and thought it was an issue with the aux to cassette (very possible with the high use and mechanical failures).
At home I tried with headphones, and I could not get a full connection. The device stopped playback of the music as it always does when it detects some input, but there was no output, and at times google now would be activated or the volume down would be activated, but this headphone had no control on it whatsoever, so some sort of short/feedback was emulating a volume control.
Talking with project fi now about my options...still haven't sold my 6p yet so I could still use as a backup, but what a hassle...
I've never had this problem before. Could it be lint? I can't look inside and tell, and I don't have tweezers small enough to reach in.
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If you take it into a bestbuy and go to the Samsung reps they'll take a look at it for you and tell you if there is lint or not and get it out for you I know that they're Samsung reps but they help with any Android device lol
Veid71 said:
If you take it into a bestbuy and go to the Samsung reps they'll take a look at it for you and tell you if there is lint or not and get it out for you I know that they're Samsung reps but they help with any Android device lol
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No need, went to one of the phone service kiosks in the mall and they used tweezers to pull out a sh-t load of lint. Looked like a magic trick, neither of us could believe it.
Take a toothpick and press towards the bottom, if it's spongy, it's probably lint. Use a bright light to look inside.
A good sucking of the head jack should clear up any clogs..
I actually had the same problem (Pixel XL and I could not plug in my headphone jack all the way). I received the XL on 10/20, but had yet to use my headphones until this past weekend. It seems like this might be a common problem because when I called the Google Pixel Support, they immediately transferred me to Project Fi support and the girl I was speaking with immediately began the process of sending me a new phone (this was on Sunday 11/28). I received the new phone today (11/30) and everything works fine with the new phone and headphone jack.
I have this issue with the Google Pixel. I just got the device yesterday and when plugging it into aux cord in vehicle the sound was distorted. I tried the next time I got into car and it doesn't go in all the way. I went home and tried multiple pairs of headphones and they don't fit into headphone jack 100%. It goes in most of the way but stops at the top and doesn't hold in place. I called Google support and am waiting on a callback.
I had the exact same issue. A bit of canned air worked for me!