I bought the One X because the bluetooth performance of the Sensation was pathetic, and worryingly it seems the X has the same problem somehow.
I find that when wearing my Plantronics Backbeat 902 headphones that the connection is broken by something so simple as turning my head away from the pocket (front top jacket). I can hold the phone in my hand and simply pinch the top corner next to the camera and SIM slot to totally kill the connection.
At first it seemed that it must be the headphones getting old because how could the One X have a problem so widely known from the previous flagship? Well my Galaxy Tab 8.9 has no such problem. I can hug the tab as much as I want and just TRY to kill the signal, it will not happen. I can walk two rooms away and keep listening to music but the One X fails even a half meter from me if I turn the wrong way.
Can anyone else verify this behaviour? It is not that I want it to be the case, perhaps mine is just broken (odd because the screen/battery seem fine!) but if HTC have failed on another antenna then I will very much want a refund because two flagships in a row off contract is just too much to forgive!
Hi,
One X and Samsung HS3000 - I have found that connection stays mostly good, with maybe one or two tiny glitches per song - perfectly listen-able, and not as bad as what you describe, but not as good as I would have hoped - I am going to see if it is due to using extreme quality spotify downloaded tracks I'm playing (since the HS3000 is aptX it should stream at that kind of bitrate). I'll try lower bitrate and see if that makes a difference.
seems to work fine with Nokia BH-505 but i got cut off around 10m away.
Tried with an iPod Touch and it's about the same distance.
With Sennheiser MM400, I get perfect reception, in a leather case, in my pocket however I turn my head. In open air I get around 10 metre range. Maybe your bluetooth antenna is defective. If it's in your pocket make sure the screen faces inwards to your body. Also the receiver in your headphones could be on either side, so switching pockets may help.
Don't forget, other devices may appear to have greater range if they are transmitting at a lower quality than the One X. Also, I guess it could be that some headphones struggle to cope with higher bit rates if they don't have much buffer memory.
I'm blown away by bluetooth stereo quality compared to my sensation. My headphones had been sitting gathering dust until now.
Sent from my HTC One X using XDA
Thanks very much for the replies, that helps a lot. I cannot believe this but it is the phone.
I remembered I have a PS3 headset by Sony, never failed me. I just called my girlfriend and from the distance of my hand to my ear while sitting down - not even holding at arms length - I can KILL the signal by pinching the corner where the front camera is.
I love this device, it is truly exceptional. But two HTC flagships in a row that I paid for outright have failed in the thing I use daily. I do not think I can face trying repair this time. Never helped my Sensation Bluetooth.
So that's two headsets by two brands, both work perfectly with any other device (and a Nexus S) but the two HTC phones just die when I use them.
Coincidence probably but after this much money, I am going to try to get my money back. Even paid for two years accidental damage warranty this time. Really quite unhappy about this now..
Again, thanks for the feedback.
nailerr said:
Thanks very much for the replies, that helps a lot. I cannot believe this but it is the phone.
I remembered I have a PS3 headset by Sony, never failed me. I just called my girlfriend and from the distance of my hand to my ear while sitting down - not even holding at arms length - I can KILL the signal by pinching the corner where the front camera is.
I love this device, it is truly exceptional. But two HTC flagships in a row that I paid for outright have failed in the thing I use daily. I do not think I can face trying repair this time. Never helped my Sensation Bluetooth.
So that's two headsets by two brands, both work perfectly with any other device (and a Nexus S) but the two HTC phones just die when I use them.
Coincidence probably but after this much money, I am going to try to get my money back. Even paid for two years accidental damage warranty this time. Really quite unhappy about this now..
Again, thanks for the feedback.
Click to expand...
Click to collapse
Stating the obvious here but have you tried in multiple locations to rule out interference?
I'm about to test my headphones again and try pinching the corner as you described.
Sent from my HTC One X using XDA
familyhousing said:
Stating the obvious here but have you tried in multiple locations to rule out interference?
I'm about to test my headphones again and try pinching the corner as you described.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Nope, can't replicate it. In fact the only way I can get any loss if quality at all is to walk 10m away. Looks like you got a duff phone.
Sent from my HTC One X using XDA
familyhousing said:
Nope, can't replicate it. In fact the only way I can get any loss if quality at all is to walk 10m away. Looks like you got a duff phone.
Stating the obvious here but have you tried in multiple locations to rule out interference?
I'm about to test my headphones again and try pinching the corner as you described.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Overly. Though more specifically right now, no. Which is why I can say a Samsung telephone or tablet work with the Plantronics or Sony headsets where the Sensation and One X do not. Same location, would have to be super specific interference.
I ride to and from work 6 days a week, and often between. This is why I use A2DP headphones for music or podcasts, sometimes calls. The amount of ground I cover should rule out any localised problems.
The most bizarre thing I can say is that out the box it seemed to be perfect, I was relieved. Since 2 weeks or so it has just dropped into a near non functional state. I would willingly say the power in my house was at fault but that has left so many other devices alone, including my girlfriends iPhone 4 and Nexus S.
I also tinker with tech a lot, just not down at the electronics level, so right now I feel I have tried everything (again) and been as good to the device as I could be, and just really, really unlucky.
Evidentially not all units are at fault so I will not play that stupid card of "HTC Can't make phones!" that some do when they have an issue, but you must understand I feel pretty ripped off nonetheless by now!
pleased I found this thread as I also seem to have the exact same problem. I have a fairly old Sony Bluetooth stereo headset that I used with my desire without any issues, with my one x if I move more than a metre away or place my hand between the devices they stutter and stop. I hate to think my phone is faulty as it seems fine in all other respects and reading the other stories that is fairly rare at the moment. I am happy to try other headsets as this one is quite old but if it is definetly a phone issue the sooner I sort things the better. does anyone have suggestions on things to try
scointer said:
pleased I found this thread as I also seem to have the exact same problem. I have a fairly old Sony Bluetooth stereo headset that I used with my desire without any issues, with my one x if I move more than a metre away or place my hand between the devices they stutter and stop. I hate to think my phone is faulty as it seems fine in all other respects and reading the other stories that is fairly rare at the moment. I am happy to try other headsets as this one is quite old but if it is definetly a phone issue the sooner I sort things the better. does anyone have suggestions on things to try
Click to expand...
Click to collapse
Not specifically, but if you do try something new (mine are also old - but work perfectly with other devices) please do report back. I'd love to keep this phone but a repair will invalidate my option for refund.
HOX on 1.2.9 and no issues at all, I'm using it alongside the HS3000 and connection is rock solid. Phone in pocket, and HS3000 clipped to my shirt. Even maintains a solid connection whilst using the London Underground.
However was in PC World and had major interruptions due to the various invisible signals in that store.
Generally it's fine, streaming via Spotify using Extreme Quality and via Poweramp.
nikzDHD said:
HOX on 1.2.9 and no issues at all, I'm using it alongside the HS3000 and connection is rock solid. Phone in pocket, and HS3000 clipped to my shirt. Even maintains a solid connection whilst using the London Underground.
However was in PC World and had major interruptions due to the various invisible signals in that store.
Generally it's fine, streaming via Spotify using Extreme Quality and via Poweramp.
Click to expand...
Click to collapse
I am slightly curious to see if the different BT revisions are at play - but that is super hard to work out.
Both my headsets are 2.1 devices, Sensation was 3.0 and One x is 4.0. The phones that worked properly are 2.1+EDR. But the Galaxy tab is 3.0 and works perfectly. So...
I am still thinking internal antenna of phone.
nailerr said:
I am slightly curious to see if the different BT revisions are at play - but that is super hard to work out.
Both my headsets are 2.1 devices, Sensation was 3.0 and One x is 4.0. The phones that worked properly are 2.1+EDR. But the Galaxy tab is 3.0 and works perfectly. So...
I am still thinking internal antenna of phone.
Click to expand...
Click to collapse
It should be backwards compatible. But you got 2 headsets and tested on various devices so the BT in the phone might not be all that.
Have you tried updating your firmware? Do you have the latest 1.2.9?
nikzDHD said:
It should be backwards compatible. But you got 2 headsets and tested on various devices so the BT in the phone might not be all that.
Have you tried updating your firmware? Do you have the latest 1.2.9?
Click to expand...
Click to collapse
It's 1.29.x.x but yeah. I did wonder if that was at play, forgot to ask what other people were running earlier since when mine was working properly it was 1.26 but I cannot place where the problem began as I was busy/sick/away.
UPDATE : ok tried in the same place with my old sony HBH DS970 headset and major cut out if i cover headset or top of phone or walk more than a metre away.
Tried exactly the same with my turtle beach px5 headset (which has blutooth obviously) and everything is much better walked 5 metres no problems, covered phone with no real problem (did glitch just once).
I am running 1.28 T-mobile branded so now need to narrow down if certain types of profile or headset brands are the problem.
Pity I really like my sony headset
scointer said:
UPDATE : ok tried in the same place with my old sony HBH DS970 headset and major cut out if i cover headset or top of phone or walk more than a metre away.
Tried exactly the same with my turtle beach px5 headset (which has blutooth obviously) and everything is much better walked 5 metres no problems, covered phone with no real problem (did glitch just once).
I am running 1.28 T-mobile branded so now need to narrow down if certain types of profile or headset brands are the problem.
Pity I really like my sony headset
Click to expand...
Click to collapse
Thanks, adding some interesting details there.
so next question....can anyone recommend some cheap (£50ish) portable headset that works well with HTC one x and sound reasonable.
Would love to help you out there but clearly not in the situation. I was also looking into a new set with Apt-X (as the X supports it) but settled on none before realising the phone was a bust unit.
No problems with my HOX as well and i use 2 headsets (depends which one is charged) : Plantronics and Nokia.I don't have any problems with them so far and i keep my phone preety far from the headset.
I find that with my Creative WP-350 headset and my phone in my jean pocket, if I put my hand in my pocket over my phone I get the occasional break in the connection but that's the only situation is happens and is fairly avoidable.
Related
I've just bought a pair of Motorola S9 headphones and whilst overall I'm pleased with them I have noticed one thing. At higher volumes (on the headset volume) there is audible white noise in the background. It is noticable when the transmitting device begins transmitting audio as there is a second or so before the music starts where the headphones go from absolutely silent to a faint hiss. It's also noticable on when listening to quieter songs. I've tried 3 different A2DP transmitting devices thinking they might be the cause of it but in each case the noise was present.
I wonder if other Motorola S9 owners could share whether their sets suffer the same problem?
Neil
Hi problem here
I got an S9 but I can't use it with my O2 XDA Exec. Too much skipping and stuttering. Some one told me that I would need the Broadcomm BT Stack. Which device are you using with S9. The HT820 doesn't have any of the problems u mentioned.
Ciao
I'm primarily using them with an Orange branded HTC TytN running Schap's 4.0 WM6 ROM. Compared with the original WM5 ROM that the phone came with bluetooth audio works flawlessly from both Windows Media player & HTC's Audio Manager except for the slight background noise. I must emphasize that the noise is faint and usually not noticable until you crank the volume up to a high level on the S9s. I've also tried them with a Belkin USB bluetooth dongle and the Broadcom stack and and iTech USB bluetooth dongle and the Bluesoleil v5 stack. Same result for all of them.
I'm just trying to figure out if this is usual or if I have a problem with my pair.
Thanks
Neil
Motorola S9 sweat problems?????????
Hi all, I wanted to share with all outdoor fans my bad experience with the Motorola S9.
First of all, I am a 42K Marathon runner.
Second, I can't run without music I know, I'm weird
Third, I needed a BT headset that was offered as "Sweatproof"
Before you guys to start laughing, I don't sweat oceans of salty water from my ears! I'm just the average guy...
Today, I've busted my third headset in 2 Months! (All of them gently replaced by Motorola warranty)
They gave me a refund telling me that there was no solution for the Summer season, since people sweats more than usual... (WTF)
Any other good BT headset to reccomend?
BTW, the sound quality was similar to heaven using my HTC Touch.
Thanks!
Same Problem - NOT sweatproof
I can concur, just yesterday my S9 stopped working. I can no longer turn the volume up but all other buttons work. I wouldn't recommend these to anyone as it neither works very well as a phone or a long term workout option. I was happy with the sound and how light they are so i think motorola are on to a good thing but some more "road" testing is needed.
commandersnake said:
Hi all, I wanted to share with all outdoor fans my bad experience with the Motorola S9.
First of all, I am a 42K Marathon runner.
Second, I can't run without music I know, I'm weird
Third, I needed a BT headset that was offered as "Sweatproof"
Before you guys to start laughing, I don't sweat oceans of salty water from my ears! I'm just the average guy...
Today, I've busted my third headset in 2 Months! (All of them gently replaced by Motorola warranty)
They gave me a refund telling me that there was no solution for the Summer season, since people sweats more than usual... (WTF)
Any other good BT headset to reccomend?
BTW, the sound quality was similar to heaven using my HTC Touch.
Thanks!
Click to expand...
Click to collapse
Same problem here. I've gone through 4 of them in a month and a half. It is by far one of the worse purchases ever. It doesn't matter if it is a 2 mile run or a 20 mile run. The buttons just stop working and it takes 15 days to get a turn around replacement. Don't get the S9 if you plan on using them as they say "for active users." I've just decided to only use mine around the office. Get a different product because these are totally NOT worth it!
I was going to buy a Motorola S9 product, but after reading these review, I guess i'll keep looking for another one.
Any recommendation guys? I'm looking for a lightweight sleek BT Stereo headset mainly for listening to music on my HTC P3600 and laptop , I don't care too much about quality of sound, instead what matters to me most is being comfortable and lightweight.
Anything in mind??
Thanks in advance.
s9 not sweatproof
connorxda said:
I can concur, just yesterday my S9 stopped working. I can no longer turn the volume up but all other buttons work. I wouldn't recommend these to anyone as it neither works very well as a phone or a long term workout option. I was happy with the sound and how light they are so i think motorola are on to a good thing but some more "road" testing is needed.
Click to expand...
Click to collapse
I know it's not the most glamourous option, but I wear a headband to sop up the sweat from my head so it doesn't run into the headset. I actually do sweat buckets and without the headband I quickly ruined traditional headphones.
Using a pair of Motorola S9-HD for the time being until I get my Klipsch S4As in due to the Samsung ones dying on me. Whenever i put my phone in my pocket the audio skips. Has anyone had this issues and been able to remedy this?
Sent from my Galaxy Nexus using XDA
times_infinity said:
Using a pair of Motorola S9-HD for the time being until I get my Klipsch S4As in due to the Samsung ones dying on me. Whenever i put my phone in my pocket the audio skips. Has anyone had this issues and been able to remedy this?
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
which ROM / OS are you using? earlier OS like 4.0.1 were known to have audio issues
Hey, i experience the same issue. I'm on 4.0.2 I'm using Jaybird freedom bluetooth headset and when i put my phone in a waist pouch while i run it skips alot. But when i hold it in my hand it rarely skips. it's sad because i thought bluetooth had a range of like 30 feet or so. Hopefully it's just a bug and will get fixed with an update.
You're not the only one, there was a thread about this before - http://forum.xda-developers.com/showthread.php?t=1460579&highlight=bluetooth+skip
bguzmanz2 said:
Hey, i experience the same issue. I'm on 4.0.2 I'm using Jaybird freedom bluetooth headset and when i put my phone in a waist pouch while i run it skips alot. But when i hold it in my hand it rarely skips. it's sad because i thought bluetooth had a range of like 30 feet or so. Hopefully it's just a bug and will get fixed with an update.
Click to expand...
Click to collapse
Yeah. Same thing. If I put it in my pants pocket or side pocket of my bag it skips. If I hold it no skip. :/
Sent from my Galaxy Nexus using XDA
I bought a Moto S10-HD headset last week. It's been perfect. Over the past few days, I've used it about 5 hours a day, mainly traveling since my car isn't set up for plugging a phone into the stereo. I haven't had any skips. I use it at the gym when I do cardio, and it's fine in my pocket, in the cupholder of the Arc, where ever I stick it.
VZW Version, Android 4.0.4
Now, If I go walking off into another room, like 30+ feet away, it will skip in and out due to distance/signal strength. I know it's the newer model, maybe the bluetooth connection is stronger than the S9-HD? On the phone side of things, I'm not sure what the differences in bluetooth strength is between different modem packages, but maybe a radio update will help. My BT strength is REALLY off the chart, better than any Android device I've ever used. I haven't had BT this good since an old Sony Ericson and an unknown BT headset that probably scrambled my brains. I still have that phone and I SWEAR that it's BT has a much further range than the 30 foot rule. Likewise, on my SGS it's like 5 feet was the max...and I couldn't dream of it going in my pocket. Even my cheap little Plantronics headset seems to have a little more range.
I was able to resolve my BT skipping issues by following this post:
http://forum.xda-developers.com/showpost.php?p=16864454&postcount=58
Hello guys, have anyone yet try it with HOX? I am looking forward to getting it but I am just not sure about music quality, because that is a main function for me, so I would like to know if anyone tested it with HOX already, and how is music from default sony earplugs that are included there, comparing to let's say iBeats by Dr.Dre (the ones that was included with HTC Sensation XE)
http://www.sonymobile.com/global-en/products/accessories/smart-wireless-headset-pro/specifications/
any info would be greatly appreciated!!
cozmer said:
Hello guys, have anyone yet try it with HOX? I am looking forward to getting it but I am just not sure about music quality, because that is a main function for me, so I would like to know if anyone tested it with HOX already, and how is music from default sony earplugs that are included there, comparing to let's say iBeats by Dr.Dre (the ones that was included with HTC Sensation XE)
http://www.sonymobile.com/global-en/products/accessories/smart-wireless-headset-pro/specifications/
any info would be greatly appreciated!!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1672411
Personally I simply love it, no issues so far and already tried with various custom rom's (currently at maXimus 2.1)
Also recently it got a firmware update (notification came from the phone) but I haven seen the change log yet.
The quality of the bundled ear-buds is more than enough to my likening, also have Klipsch s4 and M40 but often find myself just using those from sony, go figure
Ch3vy78 said:
http://forum.xda-developers.com/showthread.php?t=1672411
Personally I simply love it, no issues so far and already tried with various custom rom's (currently at maXimus 2.1)
Also recently it got a firmware update (notification came from the phone) but I haven seen the change log yet.
The quality of the bundled ear-buds is more than enough to my likening, also have Klipsch s4 and M40 but often find myself just using those from sony, go figure
Click to expand...
Click to collapse
what's the price?
daniele610 said:
what's the price?
Click to expand...
Click to collapse
price is arround 150$ i think
daniele610 said:
what's the price?
Click to expand...
Click to collapse
cozmer said:
price is arround 150$ i think
Click to expand...
Click to collapse
€119.95 in NL from the PDAShop.nl
What about the a-jays one+?
It doesn't have as much features as the sony, but I think its comparable to the iBeats that come with the sensation
OriginalFire said:
What about the a-jays one+?
It doesn't have as much features as the sony, but I think its comparable to the iBeats that come with the sensation
Click to expand...
Click to collapse
and they are not wireless... arent they??
headset i am talking about is wireless if u didn't notice...
cozmer said:
and they are not wireless... arent they??
headset i am talking about is wireless if u didn't notice...
Click to expand...
Click to collapse
Sorry my mistake.
There's the Plantronics BackBeat GO. If your looking for wireless.
I have had the Xperia MH1C Smart Wireless headset pro for about a week now, so I will do a mini review.
Pros
Wireless- Works pretty well, bluetooth can skip every once in a while, but it is so rare it doesn't bother me at all. It connects really easily and auto pairs great.
Micro SD slot- I love this feature as I bike alot and would rather take a small device then lug around my phone.
Package Contents- You get a charger, microsd reader, headphones, micro usb cord, 2gb card, and the device itself for 100 bucks. Considering a decent microsd reader costs 15-20 dollars it is a pretty good deal.
Headphones- I have always liked Sony's headphones and have used them for years. These are no exception, the bass is clear and the treble is not too loud. You can't even begin to compare cheap headphones like the Skull Candys to these. I don't believe in spending a ton on earbud headphones and these fell right in the price range for what I want. They fit great even with my smaller ear canals. People have complained about the cord being stiff, but I think it's a great step forward. My problem has always been tearing the cord or getting it really tangled. This cord will be hard as hell to tear as it is really tough. Also it feels really good. My trick for wearing them is to use the supplied clip on the longer right earbud cord and attach the clip to the rear collar of my shirt. This makes it impossible to pull the right earbud out when turning your head. I have played golf and ridden my bike with them and had no issues whatsoever.
Looks- Some people might think it is ugly but I think it looks great. Similar to the Xperia S.
Battery Life- The device easily lasts a week for me
Software works good- no problem with the additional features
Cons
SD Card playback sucks. Sometimes it will recognize the whole album and sometimes it won't. It is also kind of slow when going through songs, but not too bad. Also sometimes it won't return to the previous track when using the button, the left button does play/pause instead.
Gmail App for it will destroy your battery, it really eats battery life.
Size- The device could be a bit smaller, but for the sound quality and features it is acceptable
Needs a carrying case, Sony should have included one for the price
The clip is sturdy but it would be nice if it rotated as well.
Should have come with a lanyard but I was able to find an old one I had laying around and use that with it. It is an iRiver lanyard and works really good.
I would like to compare my experiences with the Sony Smart Wireless Headset Pro with mrsatan's review. As a quick summary though I'd say - DON'T BUY THIS OVERPRICED PIECE OF JUNK!
I fully agree that the SWHP device completely sucks as an MP3 player. It doesn't copy files across properly to the SD card just connecting via USB - you need to use Sony's useless Media Go application to do it and that is a terrible experience in itself.
Despite saying it supports up to a 32GB SD card, I have only half filled a 16GB an already the MP3 playback is completely lost. It takes a VERY long time to "scan" the files before you can start playback and then it doesn't even recognise songs within albums, playing the first song of the album and then stopping after that with no ability to skip to or even browse the other tracks. It does exactly the same when trying to play all the tracks of one artist - only plays the first then stops dead.
If you press the forward skip button it just pauses the track. When cycling back through the entire list of songs (which it can't do properly, rebooting itself once you try to go back past the first song in the list (which isn't alphabetical BTW)), you need to press the back skip button twice to go back.
I used to have the Sony MW600 (previous model that was only a BT headset/FM radio without MP3 support) and I would have to say even that was better as a BT headset because at least the call and voice command functions worked with that. Most of the time the SWHP doesn't even answer an incoming call when you press the button as it says you're supposed to.
I was waiting a long time for this device to get released and now I can see why it was delayed so long but still wonder why it was released at all when even the most basic functions do not work at all. I strongly suggest that you choose a different device if you were considering buying this P.O.S..
Anyone having any Bluetooth issues with the S6? In particular, with the Jaybird Bluebud X earbuds? I emailed Jaybird support to see if they are aware of any issues. Based on my research, I cant tell for sure if there is a known issue or not.
Basically, heres whats happening. This is the first time Im using a Bluetooth headset but pretty confident this isnt a settings issue.
Bluetooth pairs fine. But if my phone is not within a foot or two, or not in direct line-of-sight of the earbuds, the sound cuts in and out, or totally out. So if I put the phone in my pocket, I lose sound. If I hold the phone behind my back, I lose sound. Bluetooth stays connected, but the sound goes out abruptly. It doesnt get distorted or faint, it just cuts out. If I bring the phone back in line-of-sight, or close to the phone it works great. But it kind of defeats the purpose. I had to hold the phone at my chest on my walk to work this morning in order for it to work right. If I cover the top half of the phone, it goes out (eerily similar to the old iPhone issue with the antenna, if you touch the frame a certain way it seems to go out). But sometimes depending how I touch the controller-side earbud, it goes out. Its as if anything that blocks the line-of-sight or sensors on the phone/earbud, it blocks sound. I tested this in Safe Mode as well and the problem is still there.
For whats its worth, I have a Jambox at home and the S6 connects fine with it, no matter where I am in the apartment or how Im holding the phone. So I really doubt this is a problem with the phone but who knows. I have my old S4 on KitKat at home that I will test with tonight as well.
Some new information after some testing at the office this morning.
Tried the earbuds with a Galaxy Note 4, and iPhone 4S, and the same problem is happening. So thankfully it doesnt look like an issue with the S6. I'll be sending these earbuds back for a new pair and report. If problems continue, obviously I'll be trying another kind of earbuds.
Stopped and picked up the Plantronics Backbeat Go 2. So far, these are working perfectly though they may not be quite as loud. But its good to know it doesnt appear to be a problem with the phone. Must be some kind of compatibility issue with the Bluebuds. I have a replacement set of Bluebuds on the way so Ill report back if they work any better than the first pair.
My bluebud x does the same. Walked over a foot away and the music stops. Walk back closer to the phone music comes back on.
Received my replacement Bluebuds and the same problem occurs. So there must be some kind of compatibility issue.
Jaybird says they are unaware of a known issue but I find that hard to believe.
So Ill be using the Plantronics for now since they seem to work fine.
Samsung S6 issues
I recently purchased the JayBird BlueBud X and literally had the same issue. It connected and paired perfectly fine, but it only lasted for about 10 seconds before the sound went away. You could press any button on the BlueBuds and it would start up again for a few seconds and the sound would go away again. It paired perfectly with my sister's Samsung Galaxy S4 and my friend's iPhone 5. I called their technical support and they suggested, I send it in and get a replacement. I wasn't having any of that BS. I just returned them. Sadly, they were the most comfortable earbuds, I have ever worn. There is some compatibility issues that need looking into.
ryan2202 said:
Anyone having any Bluetooth issues with the S6? In particular, with the Jaybird Bluebud X earbuds? I emailed Jaybird support to see if they are aware of any issues. Based on my research, I cant tell for sure if there is a known issue or not.
Basically, heres whats happening. This is the first time Im using a Bluetooth headset but pretty confident this isnt a settings issue.
Bluetooth pairs fine. But if my phone is not within a foot or two, or not in direct line-of-sight of the earbuds, the sound cuts in and out, or totally out. So if I put the phone in my pocket, I lose sound. If I hold the phone behind my back, I lose sound. Bluetooth stays connected, but the sound goes out abruptly. It doesnt get distorted or faint, it just cuts out. If I bring the phone back in line-of-sight, or close to the phone it works great. But it kind of defeats the purpose. I had to hold the phone at my chest on my walk to work this morning in order for it to work right. If I cover the top half of the phone, it goes out (eerily similar to the old iPhone issue with the antenna, if you touch the frame a certain way it seems to go out). But sometimes depending how I touch the controller-side earbud, it goes out. Its as if anything that blocks the line-of-sight or sensors on the phone/earbud, it blocks sound. I tested this in Safe Mode as well and the problem is still there.
For whats its worth, I have a Jambox at home and the S6 connects fine with it, no matter where I am in the apartment or how Im holding the phone. So I really doubt this is a problem with the phone but who knows. I have my old S4 on KitKat at home that I will test with tonight as well.
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The same thing happens with my LG Tones, the antenna seems to be in the left side on them and having to go through my body to the phone in my pocket is just too much. It's been an issue with both phones I've used it with, the S6 and the S4 before it. Bluetooth in low power devices just seems to have to be super weak.
Has anyone found a fix for this problem as yet? I have the same issue with my bluebuds when I am at the gym as well.
You don't know how much effort I put into figuring out it was the phone and not the bluebudsx. Ended up returning and getting G new headphones 3 times, before sending in my phone to be replaced. Figured out that the new phone was still dropping the connection too, so it had to be the phone and not the headphones. It really sucks because I run twice daily, and Bluetooth made things so much easier. It looks like just bad hardware from Samsung, so there won't be a fix coming. Just gonna have to used wired headsets again...
Oh and for the record, I'm not having issues with distance causing drops. The drops occur randomly after usage, anywhere from 5 minutes to 6p minutes into my run. So everyday is a new day when I go running, since im always worrying about when my music will cut out and mess up my rhythm. Tested bluebudsx with my N5, Note 4, and EVO LTE. None cut out randomly during runs. So I came to the conclusion it has to be bad hardware on the S6.
glad I saw this, I was considering these for jogging/exercising, I'm presently using a Samsung HS3000 with a pair of Beats UR Beats, guess I'll stick with that combo
sent from my S6 using tapatalk
I have the LG tone pros and same thing happens to me. I also have a pair of Plantronics Backbeat fits and it also does the same. The phone has poor Bluetooth as well as antenna. My signal sucks most of the time
Sent from my SM-G925P using XDA Free mobile app
No issues here and i use them all the time at the gym. Always go drink some water and leaving my phone behind without a hitch. Galaxy S6 W8 Variant with XtreStoLite 1.4a (5.0.2)
Xtrestolite is a Rom for S6, right? That makes me think that it maybe a software issue with the phone not a hardware issue.
I'm wondering if it has to do with 5.0. 2 Android. Has anyone flashed the new 5. 1.1 release? If it is software that's causing issues, maybe something was changed between versions. I would test it myself but I need to stay on 5.0.2 for personal reasons.
numel007 said:
I'm wondering if it has to do with 5.0. 2 Android. Has anyone flashed the new 5. 1.1 release? If it is software that's causing issues, maybe something was changed between versions. I would test it myself but I need to stay on 5.0.2 for personal reasons.
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Just got my jaybirds and my S6 (G925T) is running 5.1.1 and is having the same issue. Music will play for 30sec-1min but then it cuts out. The bluebuds x work fine on my Nexus 7 which is also running 5.1.1
---------- Post added at 03:11 PM ---------- Previous post was at 02:40 PM ----------
It seems like I was able to fix the issue for my S6. I enabled Bluetooth HCI snoop log in the Developer options and then copied the file (btsnoop_hci.log) to my computer and found in Wireshark that my Logitech bluetooth adapter was showing up a lot even though it was not paired to my phone. I disconnected the adapter and found that I can play music without the dropped audio. I'd recommend everyone to take a look at their logs and see if there is any weird traffic from other bluetooth devices. It's somewhat disconcerting that a device not even paired to my phone could cause problems with the headphones.
icj217 said:
[/COLOR]It seems like I was able to fix the issue for my S6. I enabled Bluetooth HCI snoop log in the Developer options and then copied the file (btsnoop_hci.log) to my computer and found in Wireshark that my Logitech bluetooth adapter was showing up a lot even though it was not paired to my phone. I disconnected the adapter and found that I can play music without the dropped audio. I'd recommend everyone to take a look at their logs and see if there is any weird traffic from other bluetooth devices. It's somewhat disconcerting that a device not even paired to my phone could cause problems with the headphones.
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Interesting. I'll try that, but I'm thinking I have a different problem since I can be walking around or running outside and connections will still drop randomly.
I am having the same issue on Samsung Galaxy S4 and Samsung Galaxy S6 Edge +. Soooo annoying. The only pattern that I was able to figure out is that sound will cut out every time there is a Bluetooth interference. Even when there are no other Bluetooth devices within miles. When ever you have any other apps running in the background that try to connect to Bluetooth devices sound will cut out. For example when u have some fitness tracking app trying to connect to a Bluetooth device that is not with you. It seems that there are few different ways that your sound cuts out and all has to do with Bluetooth interference or searching. It would be awesome if someone has a solution.
Samsung GS6 and Jaybird Bluebuds X connecting
Hello all,
I was having the same issue with my Samsung GS6 ATT running 5.1.1.
I would put the phone in my pocket or walk a few feet away and the signal would drop out (skip).
Reading all the posts on here stating it wasn't the buds I tried the one thing that possibly on mine can cause the bad signal.
I removed my case! (OBLIQ case)
Since doing that I can walk 30 ft away without being in line of sight of my phone with no drops.
I'm having no issues during training, with my new pair of Jaybird Bluebuds X and my Galaxy S6 running Stock 5.1.1. BTW I'm using a Ringle SLIM case on my S6.
It's there any way to show battery percentage on an Android Phone? . This is possible on IOS.
Excellent troubleshooting, icj217 - I experienced this same issue to where the audio would drop between every 5-8 mins on my GS6 using the Bluebuds X (regardless of distance). I've cleared all the paired devices (including the Bluebuds X) on my GS6 and re-paired the headphones and they seem to be working fine now. I'm wondering what's going to happen once I re-pair all my other bluetooth devices. If I inherit the problem again, this will be just another reason to dump the GS6 and go back to my Nexus 5.
icj217 said:
Just got my jaybirds and my S6 (G925T) is running 5.1.1 and is having the same issue. Music will play for 30sec-1min but then it cuts out. The bluebuds x work fine on my Nexus 7 which is also running 5.1.1
---------- Post added at 03:11 PM ---------- Previous post was at 02:40 PM ----------
It seems like I was able to fix the issue for my S6. I enabled Bluetooth HCI snoop log in the Developer options and then copied the file (btsnoop_hci.log) to my computer and found in Wireshark that my Logitech bluetooth adapter was showing up a lot even though it was not paired to my phone. I disconnected the adapter and found that I can play music without the dropped audio. I'd recommend everyone to take a look at their logs and see if there is any weird traffic from other bluetooth devices. It's somewhat disconcerting that a device not even paired to my phone could cause problems with the headphones.
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I got a brand new pair of earbuds (Brainwavz Delta something) and plugged them into my HTC 10.. they work fine for a bit then if I move the phone just right (or sometimes do nothing) the music stops, there's no longer a headphone icon in the status bar, and I have to unplug and plug them back in.. any idea what this may be caused by?
My Xiaomi Piston 3s worked fine with it, they just died in one ear :/
Edit** the headphones work fine with my Nexus 7, so it's not an issue of compatibility... unless the fact that it's a 3-ring plug (which should be fine, so were the pistons)
Same issue with headphone jack
I was using a pair of Fischer Audio Consonance Pro IEM's on my M8 and now 10 and experiencing the same issues. Songs skipping all over the place, starting, pausing, the OK Google app starting up and saying it couldn't hear what I said, or picking up something from what I am listening to. It is maddening. I love this phone so far, but this issue will drive me crazy if I can't be easily fixed.
It's as if the jack/plug is coming loose, since it fails to recognize the headphones until I unplug it and replug. It's very annoying, and seems to happen only if I tip the phone just the right way :/ hope it's not a hardware defect...
I have a feeling this is because of the edges, if you look at the headphones Jack it isn't flush the edge goes in a little thus you don't get 100% covered 3.5m lead.
Does seem worse in some headphones though
Phil750123 said:
I have a feeling this is because of the edges, if you look at the headphones Jack it isn't flush the edge goes in a little thus you don't get 100% covered 3.5m lead.
Does seem worse in some headphones though
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Any way to fix it? I love the quality, when it works...
lancespahr said:
Any way to fix it? I love the quality, when it works...
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Not really, the best way would be to get a very small 3.5m extension cable, one that isn't so sensitive,but you would only find out through trial and error. Or buy another set of headphones. For example my bose qc25 aren't to bad but a cheap sony set I have if I move abit they crackle.
Is the one bit of design htc messed up. If they would of moved it a few mm to the front and problem solved.
Surprised more people aren't moaning about it as one big points is the 24 bit audio.
Can we confirm that this is an issue across all HTC 10's and not just an unlucky few? I thought my phone might've been defected. 2 Beats headphones I have (got both as gifts) do not seem to work properly. But if I use other a plantronics headset I have, works just dandy. I'm afraid to buy any headphones not knowing which would or wouldn't work. This is not a good thing at all.
I have a Sol republic headphone with mic integrated and doesn't work properly on mine either. However, a friend of mine has a sol republic headphone too, and it works. I bought a panasonic tcm 125 and it works really well.. so IDK, I'm going to change the cable on my sol rep to see if that fix the problem.
Might be headphones with integrated control/mic which has the extra ring :/
Question: when does the issue happen for everyone else? Mine almost always acts up when I turn the screen off, maybe that has something to do with it
I can confirm this is NOT a wide spread issue, I even dropped my phone, not low enough to hang on the cord but enough movement to yank on it, I have messed with it, played around to see if I can make it have an issue, but no issue exists, its either an unlucky few or your headphones.
The only issue I have not related to this is my headphones I tested, the "Audio Technica ATH-M50" jack is too big to fit in the headphone jack while my phone has its case on (Spigen Neo Hybrid Crystal), taking the case off solves it, just barely not big enough cut out on the case for that model of headphones, regardless they don't sound as good as my IEM's so F em! lol
Have you guys tried other headphones or AUX cords? I don't have this issue anywhere, not via Headphones, not at my work on are speaker system, and not in my car via AUX.
So the actual shape or design of the headphone jack it self is NOT flawed like I noticed some have speculated.
I've been using my m50x or bose qc20's. Both work fine with no issues.
Pretty sure it's headphones with integrated controls for Apple devices that don't work. My jbl reflects which I use for running (3 rings) don't work if pushed all the way in. But my bose sound true work just fine. And the bose just so happen to be made for samsung and android devices. If I had some apple earpods around I'd test it but I'm thinking it's just headphones with integrated controls exclusively for Apple that might have issues.
jgeorge15 said:
Pretty sure it's headphones with integrated controls for Apple devices that don't work. My jbl reflects which I use for running (3 rings) don't work if pushed all the way in. But my bose sound true work just fine. And the bose just so happen to be made for samsung and android devices. If I had some apple earpods around I'd test it but I'm thinking it's just headphones with integrated controls exclusively for Apple that might have issues.
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Wish that were the case.. mine are specifically Android remote headphones :/
Experiencing similar issues with my Sennheiser Urbanite XL headphones. Seemingly random moments where the headphones seem to just disconnect with the slightest movement (or non-movement).
lancespahr said:
Wish that were the case.. mine are specifically Android remote headphones :/
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Hmmm you're right. My sisters htc 10 seemingly all headphones just do not to work. Might be a small batch issue. I'm thinking about exchanging out for another one because I have the yellow band issue on the bottom of the screen anyways. Really don't want to play the exchange game like I did with the nexus 6p especially since HTC doesn't have the same support Google does. Gonna exchange if I get a bad one twice I'm just returning this phone all together. Hate to see it go because this phone is gorgeous.
jgeorge15 said:
Hmmm you're right. My sisters htc 10 seemingly all headphones just do not to work. Might be a small batch issue. I'm thinking about exchanging out for another one because I have the yellow band issue on the bottom of the screen anyways. Really don't want to play the exchange game like I did with the nexus 6p especially since HTC doesn't have the same support Google does. Gonna exchange if I get a bad one twice I'm just returning this phone all together. Hate to see it go because this phone is gorgeous.
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Man I'm past my return date... and I'm not ponying up $100+ for a replacement through Verizon insurance
lancespahr said:
Man I'm past my return date... and I'm not ponying up $100+ for a replacement through Verizon insurance
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Ah I have the unlocked model and I modded it to use on Verizon. I had no problem replacing phones through verizon though. Switched out my s6 edge 4 times for free due to display and speaker issues. Of course you end up getting their certified like new device which may or may not bother you. But if it doesn't you can just go to a corporate store and show them some headphones won't work. Most likely they'll ship you one free of charge.
jgeorge15 said:
Ah I have the unlocked model and I modded it to use on Verizon. I had no problem replacing phones through verizon though. Switched out my s6 edge 4 times for free due to display and speaker issues. Of course you end up getting their certified like new device which may or may not bother you. But if it doesn't you can just go to a corporate store and show them some headphones won't work. Most likely they'll ship you one free of charge.
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I'm not a huge fan of Verizon anyway.. parents are just too afraid to lose the coverage (T-Mobile is top of my list but they're not so convinced)
I accidentally whacked my headphone jack very lightly with the tip of my finger and now my headphones seem to randomly disconnect. It works fine with my aux cable, but with my headphones with a mic it seems this happens.