Sprint S6 Caller ID issue - Sprint Samsung Galaxy S6

Hello all,
My wife just recently got a refurb'd S6 from Sprint and since she started using it the caller id only shows "Voicemail" when someone is calling. Needless to say my wife has no idea who is calling.
After the call has stopped or gone to voicemail checking the call log shows only that a call from my wife's own number was missed.
I've been messing with the phone for a couple hours now.
I've been through every setting I can think of, cleared cache and date from anything that I think would be related and have had no luck.
Did a factory reset, still the same.
Anyone been through something similar that might have some tips?
Thanks.

Related

unknown caller id on tilt 2

When someone calls, I noticed caller ID says unknown caller. Not sure why, but I'm using sim contacts. I also tried to switch to phone contacts. I do notice the correct ID shows up in call history, just when someone is calling then it is unknown.
has there been a fix?
Well i am facing the same issue as well with Tilt 2 and sometimes it takes 2-3 rings before the contact name shows up
Yeah many other people are experiencing the same exact problem as you. If you want to get the latest updates on that situation here is a link to an active thread about this problem.
http://forums.wireless.att.com/cng/board/message?board.id=cingular&thread.id=121751
call HTC and AT&T 3x a day untill they do something about it.
Eventually the company will invetigate it and do something about it.
Right now, this issue is just stuck in the HTC and AT&T tech department
Instructing you to do the same thing that does not fix it.

[Q] How many times does your phone ring?

In the past two days it seems my phone has been acting up. I can give you some information about it. I hope this is enough.
Phone - Epic 4g
Firmware Version - 2.3.5
Baseband Version - S: D700.0.5S.EI22
Kernel Version - 2.6.35.7-CleanGB-MTD-gb805fd3
Build Number - CleanGB-MTD-1.0.5
Hardware Version - D700.0.5
The phone has not been ringing. When I say has not been ringing I mean I am not receiving calls. This could be due to two reasons. 1. The person is either hanging up before the 5th ring(this seems to be the magic number for my phone to actually ring according to some self tests performed today). 2. My Google Voice is picking up before the 5th ring and the people are hanging up. Now I am also not receiving notifications of missed calls. My wife has ranted at me the last two days about not picking up her calls to which I reply I had no clue that there were calls to where I show her my call log and the lack of her calls. I have called Sprint and went through about 20 minutes of back and forth and a reset a couple of times then a punch in of a ## 6 digit number # and did a MSID input. The Sprint tech said that the phone was ringing on his end and when I picked up said it took a while but he did a few things and then it seemed to have sped up on his end. Now after hanging up with him proceeded to call my phone from the wifes and it still takes 5 rings for it to pick up. Is there anything I could do to fix this. Is this an issue on CleanGB. Thanks for the replies. Let me know if you need anymore information from me.
im just taking a stab here but I think I remember reading this is a GV problem and had something to do with GV settings . Like I said not sure but you might wanna start there.
That is what the Sprint guy started off saying. How would I go about fixing that? Do I need to uninstall Google Voice? Sign out of Google Voice? or what I am willing to try anything right now.
I don't use Google voice, but if it's easy enough to uninstall & install I'd try removing it and see if problem persists. At the least you can tell if it is the problem or not
Sent from my SPH-D700 using xda premium
Uninstalled
I have basically restored my phone back to factory. I am on EL30 now. I uninstalled google voice that way. I also went to google voice on the web and fixed my voicemail on there. My phone still wants to ring 5 times before it shows me I have a call coming through, however I also do not have any voicemail at all now. After about the 8th ring it gives me a This caller is unavailable message followed in spanish then an error 261 message. Gonna call sprint again in the AM and see if they can reset something for me.
VM app try phonefusion its what i have been using and it works great i didnt really like google voice i just need voicemail i dont need something thats going to record my calls and text messages
as far as your phone ringing i had this problem a while back and i think it had to do with a cell tower not sending the call out right or something like that anyway ask tech support how the towers are responding in your area
Thanks
I will ask them about the towers today when I call. I have to call them now I have no voicemail at all. The sprint voicemail isnt picking up anymore.

[Q] Number seems to be blacklisted, but not in call settings? CM7

I have a s5660, I installed CM7 on it and gave it to my boyfriend a while back, all was well.
But it seems MY mobile number has been blacklisted somehow within the last couple of days. When I call him from my phone it rings once then I hear a recorded announcement saying the person is unavailable. Then he gets an SMS from the carrier saying he has a missed call.
I can call all other numbers fine and he can receive calls from everyone else fine.
So I thought he blacklisted me, by accident (or intentionally who knows )
He swears he didn't, he's not too clued up with this stuff anyway so I don't think he has done it on purpose.
Anyway I checked the Settings>Call Settings>Blacklist, there are no numbers there.
My number still shows in his call log when I try to call him, as a 0.00 second call.
Swapped sims and it worked, so I guess it must be some setting on the phone somewhere, but IDK where, any ideas before I do a factory reset?

[Q] T-Mobile caller id?

Is anyone having issues with their S III not displaying caller id on T-mobile?
After the bloatware subscription T Mobile Caller Id ran out it seems like most calls I receive now show no caller id info. I wonder if this a problem tied to that app, or something different.
Caller ID as in someone that's not on your contacts? Cause, that's a service you have to subscribe to I think. Otherwise...all my Gmail contacts show up when they call.
Called ID should be working fine but I believe you only get 7 days for free, I got rid of it cause I feel the app is just wasting my battery
Sent from my SGH-T999 using Tapatalk 2
Even if it is someone in my contacts, it still says unknown.
SiNJiN76 said:
Caller ID as in someone that's not on your contacts? Cause, that's a service you have to subscribe to I think. Otherwise...all my Gmail contacts show up when they call.
Click to expand...
Click to collapse
My caller id worked 2 times tops during my 7 day trial. One came with the name and the other unknown. Do I want to subscribe? That's a no brainer.
Sent from my T-Mobile Samsung Galaxy S3 16gb Pebble Blue running Stock ROM
I'm running a rooted (mostly stock) rom and the tmobile subscription caller id is not there as an option on my phone. Therefore, I have never set it up. I have, however, noticed half a dozen people or so that are in my contacts that still show up as unknown when they call. If I call them once from my phone, it appears that my phone recognizes them the next time they call. What a pain. I've heard of several people having the same or similar issues. Hope they patch this stupid bug.
NO CID on T-Mobile
Caller ID stopped for me yesterday. I am not talking about the bloatware CID w/subscription. My work cell that is most definitely in my address book, is showing as "Unknown." Strange thing about this is that while on WiFi calling, if I call my work cell 1st, it will show the contact info. Calling 1st on the cellular network does not work. I am on hold with a CSR that is really trying but no success yet. She had me pull the battery and SIM. WTF?!?!?!

Voicemail Issue

Hi,
I installed PA and it has been working fairly flawlessly on my Sprint HTC One. But, only issue is with voicemail. I hold 1 to dial voicemail, but get some complementary bahama trip advertisement. I listened to the entire thing thinking it may be a one time thing, but then it disconnected me when I never wanted to call a sales rep, and repeats it if I dial voicemail again. Any ideas on how to fix this issue or what is up with this?
Thanks

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