HTC Desire 816 Dual Sim won't open or charge - Desire 816 Q&A, Help & Troubleshooting

So just 2 hours ago I was using my phone (it's in KitKat version btw) like usual when it suddenly shut down on me. It wouldn't open no matter what I do. I plugged it in to my charger to see if its battery is just drained but the red light that indicates it's charging didn't turn on. I already tried holding the power button but it didn't work. Holding down the volume up button + power didn't work either as well as the volume down + power.
I really need to be able to open my phone by tomorrow please help me.

it should you have to earse the preloader

a7med.765 said:
it should you have to earse the preloader
Click to expand...
Click to collapse
Any suggestion ?

it's power problem not the button go to software engineer to fix it it happen to me and i fix it

AhmedPharaoh said:
it's power problem not the button go to software engineer to fix it it happen to me and i fix it
Click to expand...
Click to collapse
but it works while insert external card with "mmcblk0" file

CrazyDixi said:
but it works while insert external card with "mmcblk0" file
Click to expand...
Click to collapse
but u say it's don't open at all ?
and i will say to u go to any one software to check it

It happens with me once and the only thing works was let it charge for an hour before it start the charging screen and come back to life

Related

Desire HD wont turn on?

Hey guys,
Was just looking through the market and saw an animations app, so i downloaded it, installed as normal, accepted the superuser request and chose what animation i wanted, (I chose blur if it makes any difference). It then requested a reboot, so i rebooted, but now nothing happens to my phone, It is just like the phone is powered off, nothing comes up on the screen. Ive tried booting normally and booting into recovery but nothing
Any ideas?
I'm using Leedroid ROM and Kernel, both on the latest versions.
Thanks in advance.
What happend if you plug in the power cable? Isn't booting into recovery?
dmue said:
What happend if you plug in the power cable? Isn't booting into recovery?
Click to expand...
Click to collapse
Nope nothing happens, it's just like its got no power to it :/
take out your battery, put it back in and restart your DHD.
sphuyal said:
take out your battery, put it back in and restart your DHD.
Click to expand...
Click to collapse
Nope nothing happens, maybe I should try a new battery?
IMHO a new battery dosen't help...
No more idea, sry.
Sent from my Desire HD using Tapatalk.
charge battery till full ?
Take your battery out for five minutes, put it back and connect charger. Do not touch the power button.
Sent from my Desire HD using Tapatalk
jkoljo said:
Take your battery out for five minutes, put it back and connect charger. Do not touch the power button.
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
Will try this now
jkoljo said:
Take your battery out for five minutes, put it back and connect charger. Do not touch the power button.
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
Nope nothing happened
Take the battery out again, put it back and then hold volume down & power button. You can also connect the charger to be sure that this is not caused by low battery level. If it still stays off, you should send it to HTC.
jkoljo said:
Take the battery out again, put it back and then hold volume down & power button. You can also connect the charger to be sure that this is not caused by low battery level. If it still stays off, you should send it to HTC.
Click to expand...
Click to collapse
Yep still nothing happens, send it to HTC even though it is rooted?
You have no other choice. Software mods do not void warranty, so it should be ok.
jkoljo said:
You have no other choice. Software mods do not void warranty, so it should be ok.
Click to expand...
Click to collapse
Ok, thanks so much for the help.
I'm having the same problem now... wilky let me know if you get it working or if HTC gets it fixed without a hassle, because mines rooted .
Hi
I have the same problem. When I put the Battery and plug in the chagher the red led start to flash.
After 1 minute stops.
If someone can help us we will be very happy!!!!!!
10x
Got the same problem after starting to format my sdcard with cwm. Just nothing happens anymore, but when i connect my dhd to my computer its indicated as device "qhsusb_dload", but i cant access it with adb or anything. Tried to foce install htc-drivers, but didnt help. Gonna take it to a local o2 store and check if there can be anything done bout it.
when i drained my battery fully to the point that it turns itself off, when i plugged it in it sort of looped into boot, but after i remove the charger and plugged it again, the red light turned on and i just left if for ten minutes, then pressed the power button then i turned on as normal.
i'm thinking it might be because the battery is just too drained at one point.
Squalli said:
Got the same problem after starting to format my sdcard with cwm. Just nothing happens anymore, but when i connect my dhd to my computer its indicated as device "qhsusb_dload", but i cant access it with adb or anything. Tried to foce install htc-drivers, but didnt help. Gonna take it to a local o2 store and check if there can be anything done bout it.
Click to expand...
Click to collapse
I have same problem.
Its just happened NOW. What the hell ? What we can do to fix this ?
Guys
I had the same problem.
I charged aways the phone by the USB on my PC.
But this is a problem.
Try to charge for an Hour or two your usb original charger your phone.
My problem was that the battery was so empty that the PC USB coudn't had the power to charge it. The Original Charger CAN.
So dont wait more and put it and Charge.
Tell me if this was the resolution.
Bye bye

Phone Hard Bricked!!! Please Help

My phone doesn't start...when i press the power button..the samsung logo comes on for a few seconds and the phone turns off again...if i remove the battery and insert again...the phone automatically starts without pressing the power button and the same thing happens as mentioned above...does this mean i have bricked my phone??? I wasn't trying anything fancy with my phone...when my phone was working before the "brick",on pressing the lock screen button..the turn off menu used to appear
Please help....i am on chobits 1.8 ROM on stock kernel
Ameya0909 said:
My phone doesn't start...when i press the power button..the samsung logo comes on for a few seconds and the phone turns off again...if i remove the battery and insert again...the phone automatically starts without pressing the power button and the same thing happens as mentioned above...does this mean i have bricked my phone??? I wasn't trying anything fancy with my phone...when my phone was working before the "brick",on pressing the lock screen button..the turn off menu used to appear
Please help....i am on chobits 1.8 ROM on stock kernel
Click to expand...
Click to collapse
Check whether the download mode appears(press vol down+home+power button)....if it appears then you still have a chance to recover your phone back.
Sent from my Galaxy Young
anasdcool71 said:
Check whether the download mode appears(press vol down+home+power button)....if it appears then you still have a chance to recover your phone back.
Sent from my Galaxy Young
Click to expand...
Click to collapse
no the same thing happens when i enter download mode or recover mode...it starts just for maybe 3 seconds and then again the phone turns off
Then you need to post your problem here - http://forum.xda-developers.com/showthread.php?t=1600373. Maybe they'll come up with solution. Btw what were you flashing that your phone is bricked this kinda hard??
Sent from my Galaxy Young
anasdcool71 said:
Then you need to post your problem here - http://forum.xda-developers.com/showthread.php?t=1600373. Maybe they'll come up with solution. Btw what were you flashing that your phone is bricked this kinda hard??
Sent from my Galaxy Young
Click to expand...
Click to collapse
i wasn't flashing anything...just using it normally and then tried to lock the screen but instead of locking the phone switched off....that's why am not sure whether the phone's really bricked or there's some other problem
well...it seems that your batery is empty. try to turn it on with charger plugged in.
i think it's battery problem.
try this :
remove the battery from your phone
wait for atleast 40 sec
insert it
connect your phone to charger
wait till the charging icon appears
switch it on
Ameya0909 said:
My phone doesn't start...when i press the power button..the samsung logo comes on for a few seconds and the phone turns off again...if i remove the battery and insert again...the phone automatically starts without pressing the power button and the same thing happens as mentioned above...does this mean i have bricked my phone??? I wasn't trying anything fancy with my phone...when my phone was working before the "brick",on pressing the lock screen button..the turn off menu used to appear
Please help....i am on chobits 1.8 ROM on stock kernel
Click to expand...
Click to collapse
use odin
i will work
kurotsugi said:
well...it seems that your batery is empty. try to turn it on with charger plugged in.
Click to expand...
Click to collapse
my bad...
posted without refreshing the page.
Sent from my GT-S5360 using Tapatalk 2
thats not hard bricked.... hard bricked is when it dosent even go to the samsung logo
Sent from my GT-S5360 using XDA
Ur problem solved or not ......try charge bat using any multi charger and try agn...... And what about u connent charger in ur device charging or not......
Sent from my GT-S6102 using xda premium
Millan.SIS said:
i think it's battery problem.
try this :
remove the battery from your phone
wait for atleast 40 sec
insert it
connect your phone to charger
wait till the charging icon appears
switch it on
Click to expand...
Click to collapse
oh!!! it worked...thanks a lot!!!!
Ahaha. No battery power. Just like customers calling HP and Dell computers. Good thing you didn't say "crappy phone"

[Q] Help...Phone stuck, doesn't reboot

So my HTC One V suddenly got hanged when I was using it. I pressed power button once instead of holding it so the screen was locked. However when I pressed it again to unlock, nothing happened. Holding down power button doesn't work either to reboot. The low bat orange LED is blinking though but nothing else. In my previous phones I would just take out the battery & put it again but this isn't possible with this phone. Please post any suggestions.
I am using this custom ROM: ShenDuOS-v4.1.2-130607-Primou.
Any urgent response would be most welcome. I am worried about it. I tried taking sim & memory card but it didn't worked to wake up phone. Tried calling my One V from another phone but no avail. Please help!
Hold power + volume down button for 10 secs & it ll reboot
Sent from my One V using xda app-developers app
Nishblueweapon said:
Hold power + volume down button for 10 secs & it ll reboot
Sent from my One V using xda app-developers app
Click to expand...
Click to collapse
It didn't work. I had to wait for few hours. When the battery drained off completely it forced to power off. Then I was able to switch my phone on after charging. Still I think there might be some other method to resolve such problem instead of waiting for hours for battery to end.
Salman Babri said:
It didn't work. I had to wait for few hours. When the battery drained off completely it forced to power off. Then I was able to switch my phone on after charging. Still I think there might be some other method to resolve such problem instead of waiting for hours for battery to end.
Click to expand...
Click to collapse
I have the same problem with u
I charge my phone last night, and when I wake up, it stuck but the led light is still show that it's charging.
Could you help me, please?
Salman Babri said:
It didn't work. I had to wait for few hours. When the battery drained off completely it forced to power off. Then I was able to switch my phone on after charging. Still I think there might be some other method to resolve such problem instead of waiting for hours for battery to end.
Click to expand...
Click to collapse
I saw a suggestion in another thread that supposedly worked. Pull out the Sim card. Not sure why it does

Desire HD won't turn on

Hi guys,
yesterday I tried to recover the original ROM for Desire HD. During the process in bootloader, my phone shutdown, and I can't turn it on now, even the bootloader wont run. I think my battery was too low, even tought the phone showed 99% (it happened before, even though the battery was almost dead), and it died during the update. Basically, I'm not able to access any feature right now, I'm not sure, if the phone is charging - when I plug it in, the orange light turns on, but when I unplug, the light stays on. Bootloader won't start, but when I press both volume buttons and power button, the phone vibrates 3 times, green light turns on, and thats all.
If you need more info, please ask.
Any help is appreciated, thank you.
You were recovering official ROM from the RUU? This should not result in your device being bricked.
Please try removing the battery for about 10 seconds, then press Vol Dn+Power button and a partial bootloader showing RUU failed or a similar error should open.
Then connect your phone to your PC and again run the Official RUU Setup.
Hit "Thanks" if I helped you. Also click "Donate to me" on the left if u wanna give something in return
coolyahya said:
You were recovering official ROM from the RUU? This should not result in your device being bricked.
Please try removing the battery for about 10 seconds, then press Vol Dn+Power button and a partial bootloader showing RUU failed or a similar error should open.
Then connect your phone to your PC and again run the Official RUU Setup.
Hit "Thanks" if I helped you. Also click "Donate to me" on the left if u wanna give something in return
Click to expand...
Click to collapse
Hi, thanks, nothing happens when I push down volume down and power buttons, even after removing batteries. I believe something is actually happening ,but nothing shows on the screen, because when I push volume down and power, and then I plug in the power cable, the orange light does not turn on, while when I plug it in without the combination, it does turn on.
I think that was an official Rom, because I've used it before, and my phone was not rooted afterwards - I did this successfully two times before. However, I recovered it from SD card (pd98img zip copied on the ssd).
Maybe you can try it...just try let the charge is plug in...n leave it be for a hour maybe...don't try to turn on the phone..
After a hour you can try unplug the charge...and remove your battery first...then put it in again...then try power on with pressing volume down+power button..just let see if this time the phone can go to bootloader or not..
Hope this can help..
Sent from my HTCSensation using Tapatalk
JJeamy said:
Maybe you can try it...just try let the charge is plug in...n leave it be for a hour maybe...don't try to turn on the phone..
After a hour you can try unplug the charge...and remove your battery first...then put it in again...then try power on with pressing volume down+power button..just let see if this time the phone can go to bootloader or not..
Hope this can help..
Sent from my HTCSensation using Tapatalk
Click to expand...
Click to collapse
No luck there :/
Fluorescent222 said:
No luck there :/
Click to expand...
Click to collapse
you mean still not turn on..?
what about if tried with a different battery..?
JJeamy said:
you mean still not turn on..?
what about if tried with a different battery..?
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Click to collapse
yeah. I thought about that, but I dont have any desire hd battery here, and I don't know how to charge this one without the phone.
I appear to be having similar problems with it not turning on. when i plug in the charger i get no orange light atall.. if i leave it plugged in (usually within 1hr to 2) eventually it will boot to custom recovery and from there i can reboot the phone and will boot to android. but it does not last very long atall usually about 30mins. have reset battery stats from recovery but doesnt seem to help.
from what i can find online its dieing but can anyone advise on if it will be the battery or the phone itself???
i have just spent $30 fixing digitizer and lcd in the past month. if it is needing a new battery i will proberbly do that but if not it can go..
hope this may help with your problem or any other....
1am570yl3z said:
I appear to be having similar problems with it not turning on. when i plug in the charger i get no orange light atall.. if i leave it plugged in (usually within 1hr to 2) eventually it will boot to custom recovery and from there i can reboot the phone and will boot to android. but it does not last very long atall usually about 30mins. have reset battery stats from recovery but doesnt seem to help.
from what i can find online its dieing but can anyone advise on if it will be the battery or the phone itself???
i have just spent $30 fixing digitizer and lcd in the past month. if it is needing a new battery i will proberbly do that but if not it can go..
hope this may help with your problem or any other....
Click to expand...
Click to collapse
probably won't help my problem.
but to solve yours, download one of the apps that tells you how much battery health you have. You might also get a pretty good deal on a new battery from ebay

Sony Xperia ZL wont turn on?

When i press the power button nothing happens. When i plug into wall charger this happens (see the video)
https://www.youtube.com/watch?v=2faJusDEmXg&feature=youtu.be
I tried "off button + power + volum up" still same problem. Is it software issue or hardware issue? can it be the battery? I tried to reinstall OS using sony companion but it wont let me do it "phone isnt recognized"
looking forward to replies.
thx
kaboose786 said:
When i press the power button nothing happens. When i plug into wall charger this happens (see the video)
https://www.youtube.com/watch?v=2faJusDEmXg&feature=youtu.be
I tried "off button + power + volum up" still same problem. Is it software issue or hardware issue? can it be the battery? I tried to reinstall OS using sony companion but it wont let me do it "phone isnt recognized"
looking forward to replies.
thx
Click to expand...
Click to collapse
Did you do something before the phone got that problem?. I mean a firmware flash or something
Aljecama12 said:
Did you do something before the phone got that problem?. I mean a firmware flash or something
Click to expand...
Click to collapse
No i didnt
So, it must be a hardware problem, right now I'm having the same problem but I did flash a ROM and something went wrong
Did you try pressing the reset button? (Yellow one located beside the microSD card slot)
Aljecama12 said:
So, it must be a hardware problem, right now I'm having the same problem but I did flash a ROM and something went wrong
Did you try pressing the reset button? (Yellow one located beside the microSD card slot)
Click to expand...
Click to collapse
Yes i tried reset buttom but no luck
have u fixed ur problem? i have no idea how to solve this? could it be the battery?
kaboose786 said:
Yes i tried reset buttom but no luck
have u fixed ur problem? i have no idea how to solve this? could it be the battery?
Click to expand...
Click to collapse
i am not that of an expert but i want to help. so explain few things to me.
how long did you leave it to charge ??since i see red notification it seems you battery is low
if you did leave it for over night .. i read somewhere try pressing volume up + power until it vibrates then leave it on wall charger for couple of hours.
if these things doesnt work we will take it a step further
kaboose786 said:
When i press the power button nothing happens. When i plug into wall charger this happens (see the video)
https://www.youtube.com/watch?v=2faJusDEmXg&feature=youtu.be
I tried "off button + power + volum up" still same problem. Is it software issue or hardware issue? can it be the battery? I tried to reinstall OS using sony companion but it wont let me do it "phone isnt recognized"
looking forward to replies.
thx
Click to expand...
Click to collapse
Can you connect to flashmode you can flash ftf to check if its a software problem. But i highly suspect that its a battery problem. i would suggest you to keep for charging for few minutes and then do flash using flashtool
abhishek009 said:
i am not that of an expert but i want to help. so explain few things to me.
how long did you leave it to charge ??since i see red notification it seems you battery is low
if you did leave it for over night .. i read somewhere try pressing volume up + power until it vibrates then leave it on wall charger for couple of hours.
if these things doesnt work we will take it a step further
Click to expand...
Click to collapse
So i left it on charge whole night and then i hold vol up + power and plug the phone into wall charger and it turned on and battery showed 98 % charged but as soon as i removed the wall charger it turned off and then i tried to turn it on it wouldnt turn on unless i plug into the wall so it is definitely the battery?
kaboose786 said:
So i left it on charge whole night and then i hold vol up + power and plug the phone into wall charger and it turned on and battery showed 98 % charged but as soon as i removed the wall charger it turned off and then i tried to turn it on it wouldnt turn on unless i plug into the wall so it is definitely the battery?
Click to expand...
Click to collapse
ya it seems like battery here is a thread that might help you can try it at your own risk though, before buying a new battery
http://forum.xda-developers.com/xperia-zl/general/phone-starts-connected-to-charger-t2864009
today i installed a new battery and still no luck. Same problem exists
any suggestions?
kaboose786 said:
today i installed a new battery and still no luck. Same problem exists
any suggestions?
Click to expand...
Click to collapse
I think it's about hardware issue.
Send it to service center, I think they won't find out if your bootloader is unlocked, because yours won't turn on

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