Smart Unlock - Trusted Devices not working - Samsung Galaxy S9 Questions & Answers

I can't get Smart Unlock - Trusted Devices to work on my new GS9.
I have my lock screen set to: PIN, Fingerprints
I have my car stereo added to Trusted devices
In Secure Lock Settings it's set to: Lock the phone 30 seconds after the screen turns off automatically, except when kept unlocked by Smart Lock.
I've attached a couple of screenshots of unlocking it when connected to my car stereo, I don't understand why the first capture says "Phone unlocked by Smart Lock" but when I tap that it tells me to use PIN or Fingerprint.
Does anyone else have this problem?
Anyone have a suggestion to fix?

i have this issue with my Fitbit, my Fitbit is on my wrist at all times but when it comes to unlock the phone i need my PIN or biometrics, when i look in the trusted devices it indicates 'not connected' so i just assume the connection drops when i walk away from my phone and does not regain this connection every time i move near it again.

No idea why, but Smart Lock has all of a sudden started working as expected.

Could I get some more feedback about smart lock feature on S9 ?
I am on the fence for a purchase and would be very interested to use my Xiaomi Mi Band as "trusted device" to be able to unlock the phone with a simple press of the 'virtual' home button, whilst keeping the device secured when I'm not near.

Related

[Q] Power button, Bluetooth, & lock screen

New GSIII user (just got it for Black Friday). 2 questions relating to the lock screen.
1. I read another post sort of related to this, but not really (almost the opposite in fact, he wanted the pattern or pin lock but had other issues). So, I have my lock screen set to unlock with only the swipe. Why are none of the advanced lock screen options available unless you choose a more stringent unlock option (like pattern or PIN)? Even with just plain swipe, I want a delayed lock after the screen shuts off, and and I want to st DISABLE the instant lock with the power button. Is there any way to do this without having to set a more stringent unlock method? And if not, what possible reason would the designers have for now allowing those other options without using a higher unlock method?
2. Not sure if this due to the lock screen, or a bug with Bluetooth, or a combination of both. I actually tried playing with a pattern unlock screen, but when I have that enabled I can't do Bluetooth voice dialing. I press the Bluetooth headset offhook button, and the phone wakes up, but then it just sits at the pattern unlock screeen and won't respond to voice until I unlock the pattern. But if I revert to just a plain swipe unlock, then the Bluetooth voice dialing works just fine (I press the headset button, phone wakes up AND listens for voice). Bluetooth voice dialing is a CRITICAL function for me.
Any help is greatly appreciated! Thank you!
I got hold of a Samsung tech via live chat on their web site and he confirmed that this is how it it works. I suggested these were poor design decisions and asked they pass along my request to ask that these be changed in a future update (of course, no gurantee that there will even be a future update, but I can hope).

[Q] My screen locks too often (requiring pattern or pin very often). Why?

I'm curious if anyone else has had this issue. I have to enable a PIN or pattern lock to allow a corporate secure wifi network setting to be saved and for something else (I think for my bank app). From the G4 settings it seems like you can set it to NOT lock when turning off with power button (last option), and a 30 minute timeout before it auto-locks. Yet despite that, mine still seems to lock requiring a pattern input and not just a swipe if I leave it on the table for just a minute. What am I missing?
Thanks all!
Verizon LG G4 VS986, stock.
CPngN said:
I'm curious if anyone else has had this issue. I have to enable a PIN or pattern lock to allow a corporate secure wifi network setting to be saved and for something else (I think for my bank app). From the G4 settings it seems like you can set it to NOT lock when turning off with power button (last option), and a 30 minute timeout before it auto-locks. Yet despite that, mine still seems to lock requiring a pattern input and not just a swipe if I leave it on the table for just a minute. What am I missing?
Thanks all!
Verizon LG G4 VS986, stock.
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These settings are under Lockscreen. Right at the end. It should work, unless you have another app controlling locking.
Exactly.. it "should work"... but it isn't. It insist on locking all the time.. Could the fact that I"m connected to said secure WIFI cause that?? (vs just having an entry for it)
You could try going under the setting for Security - Phone administrators. Look if there is something that is controlling phone lock.
I know for my example, I must enable PIN locking, but my phone administrator for that account enables up to 30 minutes before forcing lock. So as long as I uncheck the setting for "Lock phone immediately on power button," my phone will immediately be unlocked within a 30 minute window where I don't need to enter my PIN.
KingFatty said:
You could try going under the setting for Security - Phone administrators. Look if there is something that is controlling phone lock.
I know for my example, I must enable PIN locking, but my phone administrator for that account enables up to 30 minutes before forcing lock. So as long as I uncheck the setting for "Lock phone immediately on power button," my phone will immediately be unlocked within a 30 minute window where I don't need to enter my PIN.
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Click to collapse
Right, that's what I'm going for / expecting. I have 3 in there, Android Device Manager, Support & Protection (Verizon thing it looks like) and AirDroid. Only Android Device Managers is checked ON. ADM can obviously affect the lock screen and can change the lock password, but I don't see anything else which would affect this timeout being ignored. hmmmm
(Thanks, BTW!)
I was looking at my Smart Lock section and read the blurb about On-body detection, which was the only Smart Lock I had enabled. It says "Just unlock once and your device stays unlocked as long as you keep holding your device or carry it on you." .... "Your device will lock when it detects that it's been set down"..!! So, I've now turned on-body detection OFF as, in this case, it's working against me. Seems it's not too well integrated with the other options (ignores the Security Lock Timer).
If I don't post back, it's probably working as hoped.
Disabling on-body detection has definitely solved my issue with the G4 locking shortly after setting it down on the desk.
SOLVED

Smart Lock not working

Hi, I'm trying to get smart lock to automatically unlock my mediapad m2 8.0 (at home or when connected to my pebble). I've added a pin code and Smart Lock is activated as a trusted agent, but I don't get any options concerning smart lock under the security options. I was able to add my pebble watch as a trusted device through a notification when connecting it. I was also able to add my home address though some notification. So I know smart lock and it's options are there somewhere, but can't seem to find them and they don't seem too have any effect. I still have to unlock every time I activate my media pad. Has anyone gotten smart lock to work and if yes how?
Thanks for your help.

[A3 Nougat] Screen unlock issues

Hi all.
I keep having issues with screen unlock.
First it would only unlock via fingerprint and not using pin.
To test a little i then selected pattern + fingerprint and now it doesn't require either except on first boot up. I can simply swipe to unlock. However, if I scan a non registered finger it says "no match".
I'm not connected to trusted devices...
Any ideas what causes this behaviour? It shouldn't be due to removing stock bloatware, right (Samsung, Google, FB apps)?
Many thanks!
It sounds to me like you have one of the "Smart Lock" settings enabled. These override the pattern and fingerprint settings when specific conditions are met: the device is on your body, the device is at home, or the device is within range of your smartwatch.
They should really be called "Smart Unlock" settings. You can find these settings under "Lock screen > Secure lock settings".
Sort of an old thread, but I'm also facing issues with the unlock screen lag. Somehow it is related to the battery saving: since it slows down the CPU, apparently the system doesn't have time to "process" the unlock pattern (or PIN, same problem; and hang me if that process should take longer than a couple nanoseconds), and the screen goes back to black before the unlock is successful. As a temporary workaround, I've disabled battery saving, and now at least I can unlock with pattern or PIN. But the real problem must reside somewhere else. It's not acceptable that an operating system takes that long in processing the unlock.

Face Unlock Issue

Hi has anyone encountered the issue of the device unlocking by itself when a notification comes in and you are not looking at/face is not aligned with the camera for face unlock?
I have turn screen on when notification arrives enabled. And this has been happening even on magic ui 2.
Do you have SmartLock enabled? This will bypass the lock screen if a trusted Bluetooth device is within range.
NekoMichi said:
Do you have SnartLock enabled? This will bypass the lock screen if a trusted Bluetooth device is within range.
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Click to collapse
Nope! I don't have it enable. This issue happens every now and then, not always, but often enough to annoy me
My SmartLock does not work every time, sometimes my trusted device is connected and still the phone isn't unlocked. Maybe it's the same bug?
go into settings-biometrics & password-face recognition- unlock device and change to slide to unlock

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