Bottom speaker distortion; hardware issue? - Razer Phone Questions & Answers

Hi all,
I bought a brand new Razer phone on Saturday from a private seller. It is SIM unlocked but has the 3 splash boot screen. Updated to the latest software than did a factory reset before setup the phone.
The phone is great except the bottom speaker distorts from 60% volume with Dolby Atmos on and from 80% with Atmos off. The distortion is worse with speech than music, but both are easily reproduced. The bottom speaker makes annoying creaking/staticky sound at high volume, if I block it with my thumb the creaking goes away. The top speaker is fine at highest volume with Atmos enabled.
Can this annoyance be solved with future software update, or the bottom speaker maybe faulty and needs to be Replaced?
I don’t have the original receipt, and after reading Razer warranty FAQ, it seems Razer will not honour warranty without receipt. So I’m bit stuck.
P.S. the seller emailed the receipt. However, Razer support will not honour "warranty on second hand items", so even though this is a new phone purchased less than 30 days, and it had speaker problem out of the box. I will have to pay for Razer to fix a manufacture default on their brand new phone.

Yes. I had one that had a broken bottom soeaker. Got a replacement unit and the top one has degraded in quality. Bout to replace this one too.

I have noticed the power of the speakers degrade over the few months ive had it from being perfectly ok running them at 100% to now having to keep them below 80% they arent as good as they where and now with the speaker grill missing on the top speakers its even worse (currently pushing for a warrantly repair through razer) build quaility of the raised lip of the grill compared to the speakers are a huge design flaw so if they dont repair it the phone will go through other channels to get it repaired or replaced im generaly happy with the phone and its speakers althought the grills are exceptable to getting clogged up and not easy to clean its generally fine for my need as if i want lould speakers i put in headphones to cancel the noise around me so the volume doesnt need to be so high.
From what ive seen with the phone before it fell apart on me is that the adhevise wears away causing the plastic grill to come away from the the tape causing it to vibrate and become tinny to the point it just came away in my hands.
the grills are very missleading so advise watching the tear down video as applying pressure in the right spot seems to have werid efffects leading to poor design/build quaility which is why im discussing my case with razer regarding my problem.

Thank you guys for your reply. I was not able to get Razer to fix the phone under warranty as their warranty is tied to the 1st buyer, and not the product. A bit disappointed, since most other manufactures I experienced like Apple, Microsoft, Samsung and LG all honour warranty as long as its within the time limit.
Their support quote around 50 Euros for shipping and diagnoses of the phone, plus parts and labour cost of replacing the faulty speaker. Since I see it's not too difficult to open and take out the bottom speaker, I might do the repair myself once the parts are available and if I still have the phone in the future. For now, I have disabled Dolby Atmos and keep the volume under 70%, which is loud enough for most situations.
I wonder the problem some of us are experience with speakers are due to the Dolby Atmos enhancement. With 7.1.1, the Atmos boosts the loudness and bass of the speakers quite a bit, maybe beyond the normal operating range for the speakers. Therefore, course faster wear and tear.
It seems the Dolby Atmos app in the new Oreo build have a much subtler boost compared to 7.1.1 .

Related

Sprint HTC Arrive Speaker

Is there anyone that knows how to make the rear speaker LOUDER! on the Sprint HTC Arrive? When you turn the volume up, it's still not loud enough. I use SlingPlayer with it and have trouble hearing it on this phone. I did not have any problem hearing the SlingPlayer on my Sprint HTC Touch Pro2 at all. The volume goes up to 30. What is 30? Why not 100? Can you guy's PLEASE HELP with this issue.
While I don't have an answer to your question (my Arrive is just as loud as my TP2), the number 30 is just a number. All it means is that the full spectrum of the volume is divided into thirty increments. It doesn't mean that the phone is less loud. Putting 100 and having an increment at every one would take a long time to turn the volume all the way up or all the way down. I wouldn't let the 30 bother you.
Perhaps the way you're holding it or placing it is blocking the speaker? The three green spots on the back are where the speaker is, and covering it can actually significantly reduce the volume. Likewise, if you're setting it down, the surface makes a difference. Putting it on the couch muffles it, while putting it on a table actually helps.
Hope this helps.
@hopmedic: None of that matters. Not saying it's not true (most of it is), but the problem is the phone, not the way he's holding it or where he's putting it.
If you want a good speaker on your phone, don't buy an HTC phone. Buy a Samsung. All of HTC's phones have ****ty speakers. The HD7's speakers are crap too, as was the HD2's speakers (though marginally better since both are on the front of the phone).
There's really no reason to get an HTC WP7 device, TBQH. HTC is known for having good software/skinning, but you cannot do that on WP7. The only thing I'd say is worth it is for their YouTube App, but it's not worth getting their crappy hardware for. For a WP7 device, go with a Manufacturer who puts out decent hardware, and avoid HTC, IMO. HTC makes their money by churning out as many cheaply made phones as they can and putting them everywhere. Volume usurps quality for them (though they're always talking about how they want to make the highest quality phones, yet they still keep giving us phones with speakers that are useless for multi-media and speakerphone purposes, AFAIK).
Of course, for some of us there isn't much choice. It's HTC or go home for WP7. I wasn't about to order from Dell cause I like being able to go in the store when I have issues, so the HD7 was the only real choice for me.
HTC is great for Android due to HTC Sense being so superior to TouchWiz and Blue. For WP7, Samsung is the best choice. They have the best hardware with the best screens, cell radios/reception, and the best speaker/sound output (though they seem to try hard to miff up whatever they can when software is involved, even WP7). Samsung could have better cameras, but the lack of a Flash on so many of their phones just makes them useless to me for that purpose. I'm so often indoors and in inoptimally lighted areas (rinks, etc.) that having no flash is a becoming a dealbreaker on a smartphone these days.
N8ter said:
@hopmedic: None of that matters. Not saying it's not true (most of it is), but the problem is the phone, not the way he's holding it or where he's putting it.
If you want a good speaker on your phone, don't buy an HTC phone. Buy a Samsung. All of HTC's phones have ****ty speakers. The HD7's speakers are crap too, as was the HD2's speakers (though marginally better since both are on the front of the phone).
There's really no reason to get an HTC WP7 device, TBQH. HTC is known for having good software/skinning, but you cannot do that on WP7. The only thing I'd say is worth it is for their YouTube App, but it's not worth getting their crappy hardware for. For a WP7 device, go with a Manufacturer who puts out decent hardware, and avoid HTC, IMO. HTC makes their money by churning out as many cheaply made phones as they can and putting them everywhere. Volume usurps quality for them (though they're always talking about how they want to make the highest quality phones, yet they still keep giving us phones with speakers that are useless for multi-media and speakerphone purposes, AFAIK).
Of course, for some of us there isn't much choice. It's HTC or go home for WP7. I wasn't about to order from Dell cause I like being able to go in the store when I have issues, so the HD7 was the only real choice for me.
HTC is great for Android due to HTC Sense being so superior to TouchWiz and Blue. For WP7, Samsung is the best choice. They have the best hardware with the best screens, cell radios/reception, and the best speaker/sound output (though they seem to try hard to miff up whatever they can when software is involved, even WP7). Samsung could have better cameras, but the lack of a Flash on so many of their phones just makes them useless to me for that purpose. I'm so often indoors and in inoptimally lighted areas (rinks, etc.) that having no flash is a becoming a dealbreaker on a smartphone these days.
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This is simply false information. While I admit that HTC has been lazy with many of their Android phones, and perhaps even some of their Windows Phones, it simply isn't the case with the Arrive. As I will show in my side by side comparison later today is that the speaker is just as loud, and perhaps better than on my Samsung Focus device.
I watch SlingPlayer all the time. When I watched it on my Sprint HTC Touch Pro2, I had the phone propped up with the speaker at a 45% angle away from me. It is MUCH LOUDER on the HTC Touch Pro2 than on the HTC Arrive, with the phone in the exact same position. I did not have any tweak's installed at all to make the speaker any louder at all. I just wish that someone would come out with a tweak for making the rear speaker WAY LOUDER!
tiny17 said:
This is simply false information. While I admit that HTC has been lazy with many of their Android phones, and perhaps even some of their Windows Phones, it simply isn't the case with the Arrive. As I will show in my side by side comparison later today is that the speaker is just as loud, and perhaps better than on my Samsung Focus device.
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That probably has something to do with the fact that the WP7 phones use largely the same hardware with the same drivers.
My vibrant blows any WP7 device out of this world when it comes to sound volume, clarity, and quality.
HTC phones are **** for sound.
Sorry, that's just the way it is, and that's just the way it's always been.
It's not false. I have two of the here and I've played with the Arrive in the Sprint store.
The sound quality is ****.
And that's embarassing seeing as how "Every WP7 device is a ZuneHD" (as per Ballmer).
Give me a Zune App for my Vibrant and I'll never look back.
N8ter said:
Sorry, that's just the way it is, and that's just the way it's always been.
It's not false. I have two of the here and I've played with the Arrive in the Sprint store.
The sound quality is ****.
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OK, well I just did some side by side comparison between the HTC Arrive and Samsung Focus. Up to this point, I had not done this thorough of a side by side. Both me and a friend tested this. He honestly has no bias, as he is not into the whole smartphone thing. I have already admitted elsewhere that I would buy the Samsung over the HTC because I like the Samsung formfactor more, but clearly I have had time to form bias.
Either way, in an exact side by side (disabled sound enhancers on the HTC - which can make the volume quieter) and played some songs.
Results: The Focus is ever so slightly louder, but also sounds more stressed (worse quality as my friend described it). My friend quickly decided he liked the sound of the HTC better as it was clearer. My personal opinion is that yes the Focus did sound a little more stressed, and I think this is due to it being slightly more full on the lower sounds, where as the HTC lends its self more to the mids and highs. When I turn on SRS on the HTC, it fills out those lows better (even more than on the Focus), but is actually too much for the external speaker to handle at full volume, and resultantly becomes worse than the Focus.
My conclusion on this is that they must have a fairly similar speaker, and one is just handling sound slightly different than the other. You can max out the HTC speaker without getting stressed sound, where as it seems like the Samsung speaker is being pushed more, which then at full volume is simply too much for the speaker. The Samsung is louder, but the difference is negligible, as I honestly couldn't hear a difference, and when both devices are synced to play the same song (both turned to 25), I can't distinguish between he two devices. It is just one sound.
In the write up I plan as early today, I will go into the sound enhancer at greater depth.
But my point in this quick write up is that if the Samsung is the standard (which you used) then the HTC meets the standard with flying colors.
As a side note: The placement of the HTC speaker is somewhat problematic with how I hold the phone for gaming - in how I balance the handset in my hand. I find myself covering the speaker a little more often than I do on the Samsung. Both have poor placement for that. This is only specific to the some games I play, due to their onscreen buttons. On the HTC I am able to slide the keyboard out to solve the problem, and on the Samsung, there is usually enough play in the grippable area of the device that I can just move my hand into a different position.
To the OP: Check the sound enhancer and make sure those are all disabled.They are excellent for headphones, not so much for the speaker.
While I do agree to a limited extent about the quality of the sound from the Arrive or Touch Pro 2, my Arrive has a ridiculously loud speaker for what it is. I actually wish I could make it quieter than it is at its volume setting of 1.
The speaker is easy to block depending on how you hold it or how it is set on a certain surface, but for the most part it still is loud enough for most environments.
The one thing I really do not like is the lack of the 2nd mic like the TP2 had for Noise Cancellation. Without that 2nd mic people can't seam to hear me for crap compared to the old TP2 Speakerphone. Oh well, at least we got a flash again. lol
Great device otherwise.
IM0001 said:
I actually wish I could make it quieter than it is at its volume setting of 1.
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haha, I'm glad someone else noticed that! I'm in a public setting and so I just want enough sound to know what is going on in my game, and I still feel volume 1 is a little loud.
IM0001 said:
While I do agree to a limited extent about the quality of the sound from the Arrive or Touch Pro 2, my Arrive has a ridiculously loud speaker for what it is. I actually wish I could make it quieter than it is at its volume setting of 1.
The speaker is easy to block depending on how you hold it or how it is set on a certain surface, but for the most part it still is loud enough for most environments.
The one thing I really do not like is the lack of the 2nd mic like the TP2 had for Noise Cancellation. Without that 2nd mic people can't seam to hear me for crap compared to the old TP2 Speakerphone. Oh well, at least we got a flash again. lol
Great device otherwise.
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I haven't used the speakerphone yet, so didn't realize the issue on the second mic. Agreed on the speaker being quite loud enough - hold it to your cheek and you can feel the air moving. And yes, I would like to have a volume lower than 1.
tiny17 said:
To the OP: Check the sound enhancer and make sure those are all disabled.[/B]They are excellent for headphones, not so much for the speaker.
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Sound enhancer does not work without speakers. The only thing that does work is switching it to SRS and Dolby Surround (or nothing), and that has no impact on volume from what I've seen/heard. The EQ/etc. requires headsets, or the options are greyed out.
N8ter said:
Sound enhancer does not work without speakers. The only thing that does work is switching it to SRS and Dolby Surround (or nothing), and that has no impact on volume from what I've seen/heard. The EQ/etc. requires headsets, or the options are greyed out.
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IMO the SRS on the handset speaker makes the frequencies too low and makes the speaker crackle when the volume is maxxed out.
I don't use SRS, and that wasn't my point. My point was that except for changing to Dolby or SRS there isn't anything you can do in Sound Enhancer without a headset, and the Headset-in settings do not apply to the external speakers.
The Sound Enhancer is not the root of the issue. And his phone is not broken.
This has nothing to do with the sound enhancer at all. There have been many complaints about the LOW sound on the Sprint HTC Arrive. If ANYONE can come up with a HACK, PATCH, or PROGRAM for the Sprint HTC Arrive to increase the Volume, PLEASE LET EVERYONE HERE KNOW ABOUT IT.
I know that there are a LOT of BRILLIANT DEVELOPERS here that can come up with something to help us all with this problem.
N8ter said:
That probably has something to do with the fact that the WP7 phones use largely the same hardware with the same drivers.
My vibrant blows any WP7 device out of this world when it comes to sound volume, clarity, and quality.
HTC phones are **** for sound.
Sorry, that's just the way it is, and that's just the way it's always been.
It's not false. I have two of the here and I've played with the Arrive in the Sprint store.
The sound quality is ****.
And that's embarassing seeing as how "Every WP7 device is a ZuneHD" (as per Ballmer).
Give me a Zune App for my Vibrant and I'll never look back.
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Click to collapse
lol ahh still passing off your bs opinions off as facts huh? To an untrained eye your fallacies and evidence laden (;-)) bs might actually seem true. Too bad I've compared my HD7 to a Vibrant side by side and found that the Vibrant has a deeper sound, but not more clarity (at reasonable volume). It doesn't sound much louder and still gets tinny and/or distorted at high volumes. You fail again kid. No smartphone I've ever seen has a much better sound system then the HD7. Some are noticeably better, but none blow it away as you said. You want awesome sound on a smartphone? My Blackberry kills any Android phone =)
My problem is not so much with the speaker but the headphone volume. I have some ripped TV shows that I watch on my phone but I can barely hear the dialogue in the show because the volume maxes out.
Is there any way to increase the volume on the file during Zune transfer or use another program to recode the file with a louder volume? I used to use smartmovie to convert my shows to a compressed .avi and was able to boost the volume by 150% but can't find that option in Zune.
I have downloaded World MP3and had used that to listen to music. With that program, the Rear Speaker works just fine. There is no problem with hearing anything when I use World MP3 to listen to songs. When I use HTC YouTube, or any Variant of YouTube, the same as everything else, Very Low Rear Speaker. As I had said before, I think that it is either Microsoft with the New OS, HTC with their software, or both. I hope that someone can figure this out and HELP! We want and expect that when we get a Good High End Phone, that there will not be any issues with it that could and would be a Deal Breaker. As per the VERY VERY POOR REAR SPEAKER. Actually, from what I9 had observed myself, it doesn't seem as if it's the Rear Speaker. The HTC hardware seems very solid, but the performance of it when used with Windows Phone 7, SUCKS ROYALLY !!!! The layout took a little to get used to. It's different than Windows Mobile 6.5, which is close to using a PC. I really hope that Microsoft and HTC get together with this issue. If it's this bad on this Reputable Manufactured Phone by HTC, what about the other Windows Phone 7 Phones by any and all other Manufacturers. I just hope that this is a small isolated issue, but I'm beginning to feel that it's a much bigger issue that not too many people are complaining about.
Microsoft and ALL of the Manufacturers of Windows Phone 7 phones should take a much better and closer look into this issue. Microsoft, you are spending Billions into Windows Phone 7 between R&D, Advertising, Distribution, & Support. You don't want an issue like this to make you loose ANY MARKET SHARE AT ALL! You need this to be a HUGE HIT. This could throw a wrench into your plans and cost you dearly. Get this issue fixed.
Fix this issue with the MANGO UPDATE. That gives you enough time to get it fixed.
gd761 said:
I watch SlingPlayer all the time. When I watched it on my Sprint HTC Touch Pro2, I had the phone propped up with the speaker at a 45% angle away from me. It is MUCH LOUDER on the HTC Touch Pro2 than on the HTC Arrive, with the phone in the exact same position. I did not have any tweak's installed at all to make the speaker any louder at all. I just wish that someone would come out with a tweak for making the rear speaker WAY LOUDER!
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I really think it has to do with coding. You can watch previews on flickr, fandango, and through imdb, and flickr and fandango are almost silent at max volume, but imdb (probably pulling previews from the same source) is much louder.
I have found using youtube, that I have to set the volume at 10-15, but with slingplayer, I use it at max volume and it is tolerable, but not as loud as it should be. You might just want to use some headphones.
Games are seriously loud and if they can play the videos that loud, then the other videos should be able to as well.
N8ter said:
That probably has something to do with the fact that the WP7 phones use largely the same hardware with the same drivers.
My vibrant blows any WP7 device out of this world when it comes to sound volume, clarity, and quality.
HTC phones are **** for sound.
Sorry, that's just the way it is, and that's just the way it's always been.
It's not false. I have two of the here and I've played with the Arrive in the Sprint store.
The sound quality is ****.
And that's embarassing seeing as how "Every WP7 device is a ZuneHD" (as per Ballmer).
Give me a Zune App for my Vibrant and I'll never look back.
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Really??? The tp2 had the best speakers of any smartphone I have used for loudness and clarity. I can see the OP being disappointed coming from that phone to the arrive. I had the same adjustment when going from the tp2 to the hd2.
For someone who claimed to be the resident xda vibrant hater, you sure do love that device.
I'm beginning to think that you hate any device you currently use.
I can not wear any headphones while I'm working. I can keep the phone on my desk & watch my SlingBox, but under no circumstances can I use headphones. That would attract too much attention.
tiny17 said:
haha, I'm glad someone else noticed that! I'm in a public setting and so I just want enough sound to know what is going on in my game, and I still feel volume 1 is a little loud.
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I have a slightly different issue with my Arrive. The volume is too low only a certain times. When using earphones while watching video from netflix or any other application, when using the speaker phone.
when playing games the speaker is loud, almost too loud. the speaker phone and ringer are way too low. The alarm is too low.
All of these were very loud on my tp2.
Anyone have an answer for this?

Tinny front speaker?

Good evening all,
I am noticing that my Note 4's front-facing speaker has become tinny during normal conversations while holding to ear.
I read all subject lines in troubleshooting forum without any mention of front speaker problems.
I hold my phone to my head and volume is never maximized.
I can't imagine it's blown, and it hasn't been dropped .
Coming up on my 90-day Costco window for replacement.
Any input welcomed?
Mines using that. It seems to boost the sounds during calls so I'm not complaining
Mine seems top blow my ears out when I use it so it seems adequate.
The best answer world be to try another note 4 and see if it sounds the same.

Anyone coming from the M8? Worth it?

I have the HTC One M8 since launch and love it. The looks, the smoothness, Sense UI. Best smartphone I ever had (came from a couple of Samsung, which were dissappointing).
The only thing failing is the battery but I already bought a new one and will be replacing it soon. But I'm debating if I should upgrade to the new HTC 10...I also thought about the Pixel but seems too expensive, only reviews will tell of course.
To anyone who went from the M8:
Is it worth it? Is it definitely faster and with better battery life? What are the advantages and disadvantages?
Thanks in advance for your input.
Cheers
i came from an m8 and would definitely recommend it. it's much faster and the battery life is much better. also, given that it's unlocked (i had an att m8), the updates are more frequent.
things i don't really like about it, the headphone jack is on the top instead of the bottom. i also preferred the m8's method of turning the camera on (by double clicking on the volume) instead of the 10's method of swiping down on the screen since i seem to always be turning the camera on by accident.
Badelhas said:
I have the HTC One M8 since launch and love it. The looks, the smoothness, Sense UI. Best smartphone I ever had (came from a couple of Samsung, which were dissappointing).
The only thing failing is the battery but I already bought a new one and will be replacing it soon. But I'm debating if I should upgrade to the new HTC 10...I also thought about the Pixel but seems too expensive, only reviews will tell of course.
To anyone who went from the M8:
Is it worth it? Is it definitely faster and with better battery life? What are the advantages and disadvantages?
Thanks in advance for your input.
Cheers
Click to expand...
Click to collapse
I came from M7 and happy with battery live, fast charging, memory card slot, Android pay, finger print and other small things.
via [email protected]
vksf01 said:
i came from an m8 and would definitely recommend it. it's much faster and the battery life is much better. also, given that it's unlocked (i had an att m8), the updates are more frequent.
things i don't really like about it, the headphone jack is on the top instead of the bottom. i also preferred the m8's method of turning the camera on (by double clicking on the volume) instead of the 10's method of swiping down on the screen since i seem to always be turning the camera on by accident.
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Did you have the M8 since it was launched? Did you get to replace the battery? I've noticed that battery life is not the same has it was at the beginning but to be honest the worst moment was when we got the Android 5 Lollipop update. Other than that it's still blazing fast so I can't really imagine something much faster than this. Is the 10 that much faster?
The Google Pixel is going to be announced tomorrow so I might as well wait for the first reviews. Even though I would love fast software updates from Google (and that will last not 2 but 3 years) I doubt that the sound quality will be has good and it is on the M8 and the 10.
badzi0r said:
I came from M7 and happy with battery live, fast charging, memory card slot, Android pay, finger print and other small things.
via [email protected]
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Click to collapse
That's not really what I was looking for since, in my humble opinion, the M8 was already a big step up when compared to the M7. But thanks for your input.
Cheers
Badelhas said:
Did you have the M8 since it was launched? Did you get to replace the battery? I've noticed that battery life is not the same has it was at the beginning but to be honest the worst moment was when we got the Android 5 Lollipop update. Other than that it's still blazing fast so I can't really imagine something much faster than this. Is the 10 that much faster?
The Google Pixel is going to be announced tomorrow so I might as well wait for the first reviews. Even though I would love fast software updates from Google (and that will last not 2 but 3 years) I doubt that the sound quality will be has good and it is on the M8 and the 10.
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Click to collapse
Yes, I had the M8 since launch although ATT replaced it when they upgraded to lollipop because their update made my GPS go haywire (it couldn't be turned off and so drained my battery like crazy). the replacement m8 has worked fine. Both m8's didn't really have any issue with the battery. I still have my m8 which i'll use as a backup.
I'd also wait for the pixel phone reviews to see what they're like.
I ran M8 from launch day right up until the 10, and is absolutely worth it. The development is wonderful as well.
I do agree, however to see what the Pixel devices are like.
I honestly didn't think the 10 was a huge upgrade over the M8, but in certain key aspects, the 10 is a marked improvement. The battery on the 10 is similar to what I used to get when I first got the M8 on Kitkat, but my M8 was getting pretty worn down by the end. The camera of course is a huge upgrade, even in low light and optical stabilization is a fantastic thing to have. The software is not that much faster in my opinion. I had my M8 running really well and the 10 is similar, though scrolling is noticeably smoother especially in chrome. Game performance is also much better understandably. One thing I find really useful is the fingerprint scanner and side mounted power button, they both make the phone a lot easier to access if you use a lock of any sort. The display is interesting, I have the Tianma version and it had a prominent pink tinge at first, but it definitely has cleared up using my m8 and Nexus 5X as reference. The 10 is better calibrated than the M8 and the vivid mode does add a lot of punch for movies and games, max brightness is similar even if a lot of reviews have measured lower readings. Auto brightness still sucks.
As far as audio quality goes, I'll copy what I wrote earlier on Head-fi:
Owned the M8 since release day, just picked up the 10 about a month ago, currently working on a review, so here are some of my notes:
As far as SQ through the headphone jack goes, the quality is noticeably better with a very low noise floor even with my most sensitive iems, the Shure SE215, Westone UM 50 Pro and Oriveti Primacy, it's barely noticeable if at all. The M8 by comparison had a lot of hiss with those earphones.
Output impedance is definitely lower as it sounds more inline with my Oppo HA-2 than the M8 does with particular earphones.
Volume is pretty similar between both, I don't own anything particularly hard to drive and I'm more of a low level listener so hiss is usually a bigger issue to me.
Overall, I'm really liking the headphone out on the 10, it has HTC's usual quality AMP with plenty of voltage for high impedance gear and also plenty of current for low impedance monitors but this time, the discrete DAC is of much higher quality (Likely the Aqstic DAC), reproducing songs with a lot more dynamic range, everything sounds a lot cleaner.
As for speakers, it's a mixed bag as others have stated. I do think that the full range driver on the bottom/side of the phone is of slightly higher quality than the drivers used on the M8 but the top tweeter is pretty average.
The bottom speaker is mostly dominant with the front speaker complimenting certain sounds. The 10 does have the immediacy of sound that the M8 produces through this setup, where purely bottom/rear firing phones can sound more diffuse, but it lacks the sense of depth produced by the stereo setup.
The 10 has more extension in either direction, treble in particular is much crisper though the lower midrange has less body. Bass notes are punchier through the 10 though the midrange sounds somewhat skewed due to the uneven speaker output. More detail and clarity on the 10's speakers are great for videos and vocals in general.
I think the sound quality of the 10's speakers is ever so slightly better but the placement is of course inferior. The M8 has an extra notch of volume but distorts slightly at the top two notches, the 10 does not, so in that sense, the usable volume range is higher, but overall volume doesn't get quite as loud. You'll notice a lot of internet reviews use the music preset, the movie preset actually produces a lot more volume but soundstage effects can make vocals sound more hollow.
If you use the phone speakers to listen to music, definitely check out this video detailing some eQ settings though Poweramp, it does produce a much nicer sound than stock when used in conjunction with the Dolby music present. (https://www.youtube.com/watch?v=UEQsxcoh3Uw)
Be sure to assign this eQ to speakers and the flat eQ preset to headphones so Poweramp will automatically switch between to two when headphones are plugged/un-plugged.
So in my testing, the 10 has small upgrades in most areas and large upgrades in a few. I would say it's like a very refined M8 which I already found to be a fantastic smartphone (I hated using the M9). The 10 has no real disadvantages compared to the M8 except the speakers and it's a little wider in dimension.
ryanjsoo said:
I honestly didn't think the 10 was a huge upgrade over the M8, but in certain key aspects, the 10 is a marked improvement. The battery on the 10 is similar to what I used to get when I first got the M8 on Kitkat, but my M8 was getting pretty worn down by the end. The camera of course is a huge upgrade, even in low light and optical stabilization is a fantastic thing to have. The software is not that much faster in my opinion. I had my M8 running really well and the 10 is similar, though scrolling is noticeably smoother especially in chrome. Game performance is also much better understandably. One thing I find really useful is the fingerprint scanner and side mounted power button, they both make the phone a lot easier to access if you use a lock of any sort. The display is interesting, I have the Tianma version and it had a prominent pink tinge at first, but it definitely has cleared up using my m8 and Nexus 5X as reference. The 10 is better calibrated than the M8 and the vivid mode does add a lot of punch for movies and games, max brightness is similar even if a lot of reviews have measured lower readings. Auto brightness still sucks.
As far as audio quality goes, I'll copy what I wrote earlier on Head-fi:
Owned the M8 since release day, just picked up the 10 about a month ago, currently working on a review, so here are some of my notes:
As far as SQ through the headphone jack goes, the quality is noticeably better with a very low noise floor even with my most sensitive iems, the Shure SE215, Westone UM 50 Pro and Oriveti Primacy, it's barely noticeable if at all. The M8 by comparison had a lot of hiss with those earphones.
Output impedance is definitely lower as it sounds more inline with my Oppo HA-2 than the M8 does with particular earphones.
Volume is pretty similar between both, I don't own anything particularly hard to drive and I'm more of a low level listener so hiss is usually a bigger issue to me.
Overall, I'm really liking the headphone out on the 10, it has HTC's usual quality AMP with plenty of voltage for high impedance gear and also plenty of current for low impedance monitors but this time, the discrete DAC is of much higher quality (Likely the Aqstic DAC), reproducing songs with a lot more dynamic range, everything sounds a lot cleaner.
As for speakers, it's a mixed bag as others have stated. I do think that the full range driver on the bottom/side of the phone is of slightly higher quality than the drivers used on the M8 but the top tweeter is pretty average.
The bottom speaker is mostly dominant with the front speaker complimenting certain sounds. The 10 does have the immediacy of sound that the M8 produces through this setup, where purely bottom/rear firing phones can sound more diffuse, but it lacks the sense of depth produced by the stereo setup.
The 10 has more extension in either direction, treble in particular is much crisper though the lower midrange has less body. Bass notes are punchier through the 10 though the midrange sounds somewhat skewed due to the uneven speaker output. More detail and clarity on the 10's speakers are great for videos and vocals in general.
I think the sound quality of the 10's speakers is ever so slightly better but the placement is of course inferior. The M8 has an extra notch of volume but distorts slightly at the top two notches, the 10 does not, so in that sense, the usable volume range is higher, but overall volume doesn't get quite as loud. You'll notice a lot of internet reviews use the music preset, the movie preset actually produces a lot more volume but soundstage effects can make vocals sound more hollow.
If you use the phone speakers to listen to music, definitely check out this video detailing some eQ settings though Poweramp, it does produce a much nicer sound than stock when used in conjunction with the Dolby music present. (https://www.youtube.com/watch?v=UEQsxcoh3Uw)
Be sure to assign this eQ to speakers and the flat eQ preset to headphones so Poweramp will automatically switch between to two when headphones are plugged/un-plugged.
So in my testing, the 10 has small upgrades in most areas and large upgrades in a few. I would say it's like a very refined M8 which I already found to be a fantastic smartphone (I hated using the M9). The 10 has no real disadvantages compared to the M8 except the speakers and it's a little wider in dimension.
Click to expand...
Click to collapse
Thanks, I had already read your answer on Head-fi and you've been very helpful once again. I am actually very glad to know that speed and smoothness is not that different between the M8 and the 10 since I love this phone and was hoping to keep it a while longer, not letting the "upgrade bug" bite me
Indeed battery life on the M8 got worse after they updated it to Lollipop because before that I always got to bed with 30% at least, which stopped happening afterwards. Of course 2 years of heavy use also had its toll and I am hoping that replacing the battery with a new original one will help regaining some of the battery life I used to have but I dont really know if it will help. I actually love my M8 camera but I didn't try the HTC 10 so probably it´s because I haven't tried anything better. I also love the sound that come from the speakers (the guy that replaced my once faulty micro usb port cleaned the speakers grills and sound is once again very nice, just like it was when I bought it). I particularly love the sound when using headphones. I came from the Galaxy S3 and S4 and there's not even a comparison.
I believe I have very nice hearing but I only use the Xiaomi Piston 3 headphones, if you participate in the Head-Fi forums you surely know they have nice and balanced sound quality for the price (20 bucks) but I wanted to ask you another question, if you dont mind: would you recommend me a better in ear headphones, ones that cost less than, lets say, 60 bucks or so? Will I see significant better sound quality than my Xiaomi Piston 3?
Thanks again for your input
Cheers
Badelhas said:
Thanks, I had already read your answer on Head-fi and you've been very helpful once again. I am actually very glad to know that speed and smoothness is not that different between the M8 and the 10 since I love this phone and was hoping to keep it a while longer, not letting the "upgrade bug" bite me
Indeed battery life on the M8 got worse after they updated it to Lollipop because before that I always got to bed with 30% at least, which stopped happening afterwards. Of course 2 years of heavy use also had its toll and I am hoping that replacing the battery with a new original one will help regaining some of the battery life I used to have but I dont really know if it will help. I actually love my M8 camera but I didn't try the HTC 10 so probably it´s because I haven't tried anything better. I also love the sound that come from the speakers (the guy that replaced my once faulty micro usb port cleaned the speakers grills and sound is once again very nice, just like it was when I bought it). I particularly love the sound when using headphones. I came from the Galaxy S3 and S4 and there's not even a comparison.
I believe I have very nice hearing but I only use the Xiaomi Piston 3 headphones, if you participate in the Head-Fi forums you surely know they have nice and balanced sound quality for the price (20 bucks) but I wanted to ask you another question, if you dont mind: would you recommend me a better in ear headphones, ones that cost less than, lets say, 60 bucks or so? Will I see significant better sound quality than my Xiaomi Piston 3?
Thanks again for your input
Cheers
Click to expand...
Click to collapse
Thought that username looked familiar! I had the Pistons 3's for a while and they're very good for the price. They're warmer and bassier than neutral so I would look at the Shozy Zero for $60 on the dot. They have a similar warm sound, they're a really nice step up but you'll perhaps miss the remote. I found them to sound better than my Klipsch X10's which cost me over $100 and they're also lot better than the Shure SE215 in the sound department. There's heaps of reviews on the net, it's definitely a model to consider.
ryanjsoo said:
Thought that username looked familiar! I had the Pistons 3's for a while and they're very good for the price. They're warmer and bassier than neutral so I would look at the Shozy Zero for $60 on the dot. They have a similar warm sound, they're a really nice step up but you'll perhaps miss the remote. I found them to sound better than my Klipsch X10's which cost me over $100 and they're also lot better than the Shure SE215 in the sound department. There's heaps of reviews on the net, it's definitely a model to consider.
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Click to collapse
Thanks, I will read some reviews about them. Cheers
Ryan's review is spot on.
I came from the M8. In short, I upgraded because of the upgrade bug mainly. After a couple of months of usage, I can say that I could have stayed with the M8 longer. The major differences are (1) improved build quality (e.g. no dust under the lenses; no scratches), (2) much better camera, (3) finger-print scanner, (4) punchier audio jack output.
As you can see, the only two things that really make a difference are the camera and the fingerprint scanner. Otherwise, I generally feel I haven't gotten a new phone, if not for the visually different front side.
In the end, if you take lots of photos, it's probably justifiable to upgrade. If you don't take too many photos, then the upgrade bug is the only real reason to upgrade.
Cheers.
PS: I love the 10. It's easily the greatest phone I've ever held/seen. It's just that the M8 was so amazing in its own right that it's a small upgrade to the 10.
samisax said:
Ryan's review is spot on.
I came from the M8. In short, I upgraded because of the upgrade bug mainly. After a couple of months of usage, I can say that I could have stayed with the M8 longer. The major differences are (1) improved build quality (e.g. no dust under the lenses; no scratches), (2) much better camera, (3) finger-print scanner, (4) punchier audio jack output.
As you can see, the only two things that really make a difference are the camera and the fingerprint scanner. Otherwise, I generally feel I haven't gotten a new phone, if not for the visually different front side.
In the end, if you take lots of photos, it's probably justifiable to upgrade. If you don't take too many photos, then the upgrade bug is the only real reason to upgrade.
Cheers.
PS: I love the 10. It's easily the greatest phone I've ever held/seen. It's just that the M8 was so amazing in its own right that it's a small upgrade to the 10.
Click to expand...
Click to collapse
Thanks for another great input, very helpful to sustain my decision to keep this great smartphone
Cheers
I came from the M7, so I know I'm answering slightly out of place, but I did have a few M8 Dev phones I used and played with, but didn't use as a daily driver.
I paid full US Unlocked retail cash money, so it was a substantial investment upfront to get the M10, not just a monthly finance charge.
My honest opinion, it was totally worth it. I considered the nexus or one of the CM or blu type devices because of instant OS updates and unlocking. I'm SOOO glad I went with the HTC 10.
It offers me HTC Sense, and unlocking it thanks to sunshine (it's actually S off, not unlocking, but for ease of use we will call it unlocking) was easier than some of my nexus devices, literally.
Hardware and build quality is amazing, and the sense software and rom selections are too notch.
Sent from my HTC 10 using Tapatalk
I went through 2 M8s and loved them. Definitely one of the best devices I've ever used. The only reason I ended up upgrading to the 10 was because my second M8 got wet and the screen died. To me, it was worth upgrading rather than trying to repair it. There are some definite benefits of upgrading.
The phone is more comfortable to hold.
The all-glass front looks incredible and has resisted fingerprints and smudges much better than my M8 did.
The cameras are much better (although the "laser autofocus" does mess up from time to time, especially looking through a window)
The screen is larger and even more crisp. Colors are brighter.
Battery life is MUCH improved.
Quick-Charge 3.0 is like magic. It's seriously impressive how quickly this phone charges.
USB-C is "future proof" and a better connector. Not more finding the right orientation or loose connections with old cables.
I thought I'd hate the power button on the side, but I actually love it. It's a solid button and it makes taking screenshots (pwr+vol dn) easy with 1 hand.
The fingerprint scanner is a HUGE plus. I still keep a lockscreen password as a backup, but 99% of the time, it unlocks with a single finger press.
I don't know if you still have your M8 stock (if you're on XDA, I hope not ), but I had a big issue with my M8 when I first got it, with the "wipe after 10 failed unlock attempts" that was built into the OS. It ended up trying in my pocket and when I took my phone out, it was wiped. Installing a custom ROM fixed that for me. On the HTC 10, they changed it very wisely. After 5 failed finger print attempts it will lock you out for 30 seconds. To unlock in this window, you need to use your passcode/PIN. If you try and fail on the passcode, it will give you 3 more tries until locking you out from that too for 30 seconds. After 5th failed unlock attempt, it will then ask you to trace a pattern on the screen, before it will let you try again. If you don't follow the pattern pretty closely, it won't let you try again. This makes it virtually impossible to accidentally wipe your device, while still preserving the security feature. I'm not sure if this is a MM feature or an HTC feature but it's great and has saved me a few times already.
There are some cons about switching from the M8 to the 10 though....
No more IR blaster.
No more Barometer.
Headphone jack is moved to top of the phone.
Rear camera sticks out.
Speed / performance increase is not very noticable. The M8 is still a competitive phone.
Neutral is the boomsound speakers. The M8's front stereo speakers were definitely louder, but not significantly so. The front/down combo on the 10 works fine.
A negative of both the M8 and the 10 is the IP rating. IP53 just doesn't cut it. I learned first hand how intolerant to water the M8 is, and the 10 is no better. HTC needs to get next year's flagship up to IP68 or they're going to really struggle.
CharliesTheMan said:
I came from the M7, so I know I'm answering slightly out of place, but I did have a few M8 Dev phones I used and played with, but didn't use as a daily driver.
I paid full US Unlocked retail cash money, so it was a substantial investment upfront to get the M10, not just a monthly finance charge.
My honest opinion, it was totally worth it. I considered the nexus or one of the CM or blu type devices because of instant OS updates and unlocking. I'm SOOO glad I went with the HTC 10.
It offers me HTC Sense, and unlocking it thanks to sunshine (it's actually S off, not unlocking, but for ease of use we will call it unlocking) was easier than some of my nexus devices, literally.
Hardware and build quality is amazing, and the sense software and rom selections are too notch.
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
I am using stock rom, tried several Google based and sense based and didn't like them, I actually think that the stock one is better, especially since Marshmallow.
drumz0rz said:
I went through 2 M8s and loved them. Definitely one of the best devices I've ever used. The only reason I ended up upgrading to the 10 was because my second M8 got wet and the screen died. To me, it was worth upgrading rather than trying to repair it. There are some definite benefits of upgrading.
The phone is more comfortable to hold.
The all-glass front looks incredible and has resisted fingerprints and smudges much better than my M8 did.
The cameras are much better (although the "laser autofocus" does mess up from time to time, especially looking through a window)
The screen is larger and even more crisp. Colors are brighter.
Battery life is MUCH improved.
Quick-Charge 3.0 is like magic. It's seriously impressive how quickly this phone charges.
USB-C is "future proof" and a better connector. Not more finding the right orientation or loose connections with old cables.
I thought I'd hate the power button on the side, but I actually love it. It's a solid button and it makes taking screenshots (pwr+vol dn) easy with 1 hand.
The fingerprint scanner is a HUGE plus. I still keep a lockscreen password as a backup, but 99% of the time, it unlocks with a single finger press.
I don't know if you still have your M8 stock (if you're on XDA, I hope not [emoji14] ), but I had a big issue with my M8 when I first got it, with the "wipe after 10 failed unlock attempts" that was built into the OS. It ended up trying in my pocket and when I took my phone out, it was wiped. Installing a custom ROM fixed that for me. On the HTC 10, they changed it very wisely. After 5 failed finger print attempts it will lock you out for 30 seconds. To unlock in this window, you need to use your passcode/PIN. If you try and fail on the passcode, it will give you 3 more tries until locking you out from that too for 30 seconds. After 5th failed unlock attempt, it will then ask you to trace a pattern on the screen, before it will let you try again. If you don't follow the pattern pretty closely, it won't let you try again. This makes it virtually impossible to accidentally wipe your device, while still preserving the security feature. I'm not sure if this is a MM feature or an HTC feature but it's great and has saved me a few times already.
There are some cons about switching from the M8 to the 10 though....
No more IR blaster.
No more Barometer.
Headphone jack is moved to top of the phone.
Rear camera sticks out.
Speed / performance increase is not very noticable. The M8 is still a competitive phone.
Neutral is the boomsound speakers. The M8's front stereo speakers were definitely louder, but not significantly so. The front/down combo on the 10 works fine.
A negative of both the M8 and the 10 is the IP rating. IP53 just doesn't cut it. I learned first hand how intolerant to water the M8 is, and the 10 is no better. HTC needs to get next year's flagship up to IP68 or they're going to really struggle.
Click to expand...
Click to collapse
Thanks for the time you took mentioning the advantages and disadvantages of making the upgrade. My only gripe currently is battery life, that's why I ordered a battery and will be replacing it. 2 years of heavy use takes its toll. Let's see how that goes.
I won a blackberry DTEK50 (it's the Alcatel idol 4 hardware rebranded with blackberry software on top of Android) and a UMi Max Smartphones on 2 Internet giveaways (in the same day, talk about luck, right?) , they haven't arrived yet but I believe none of them would be a proper upgrade over my M8 so I think I'm selling the DTEK50 and giving the UMi Max to my niece. Do you guys agree that the DTEK50 is more of a sidegrade as well?
Cheers
I wasnt planning on upgrading to the 10 but broke my m8 a couple weeks ago. Things i like right away; better camera (faster focus/snapping and quality) battery seems to last longer/charges faster, phone is quicker in general and audio from headphones is better (more on this last one below.) The USB C is nice (other than having to buy a few extra cables to keep around the house/car,) nice not having to align the direction when plugging in. Transferring data to/from computer is quicker.
One of the main reason i was interested in the 10 if for its audio, i use Sennheiser Momentum 2, over ears. Noticeable improvement of the M8 in back to back listening of the same songs. Momentum 2's are lower impedance (compared to most headphones in that price range) and the 10 get louder than i can comfortably listen to but even fully cranked, sound is clean. I'd be curious to see how well it could power a higher impedance headphone without a standalone amp. Also, noticed an improvement with my old M8 Harmon Kardon ear buds (new 10 doesnt come with any, which i didnt plan on using but found odd)
ROM support seems pretty good, still waiting for a daily driver AOSP style rom but VIPER has been issue free.
Down sides, the phone feels larger in the hands, not so much heavier/dimensionally but maybe weight is in different place? I know, that sounds odd but just how it feels holding it one handed. The power button on the side was easier to get used to, no longer phantom touching the top of the phone. I liked having the headphone jack next to the charging port on the bottom, made it easier to use both at the same time. No more IR blaster, which i didnt use often but still used on occasion.
Speaker audio seems quieter, not really liking the ear and bottom firing speaker vs dual fronts of the m8. If holding the phone in landscape and watching videos, your hand can easily muffle the sound depending on how its held. Dual front speakers seemed to direct the sound towards your head better. The sound range seems to come mostly from the bottom speaker, depending on how you holding the phone can change that.
Overall, pretty happy with the device. Waiting to see if I can get a second one on sale/contract for the wife. Scored my Sprint version from Bestbuy.com for $100 but havent had luck finding a second in stock at that price.
I came from the m8 too. The HTC10 is a brilliant phone with a few flaws.
The camera (or at the very least, the software) can be a little temperamental. The sound does not match up to the M8's boomsound at all. With that in mind, however, its better than pretty much every other phone without a similar set up.
You would also be moving from USB Micro to USB-C. A much needed improvment, but maybe stock up on cables, and make sure they support quick charge
As for things that I prefer over the m8, the black navigation bar at the bottom of the screen is gone, and replaced by hardware navigation. This is much better to me, as I always felt the onscreen navigation just wasted screen space really.
The finger print scanner is one of the best I have used on any phone, and using that to wake up and unlock the phone makes getting used to the moved power button a non-issue.
I did have issues with the headphone jack being on the top, but im just used to it now.
I have installed custom roms (you dont need to S-OFF to do this whatsoever, just unlock the bootloader using HTCDev) and this improves much. In a default stock condition though, its a pretty damn good phone. Certainly happy to be using it for the next two years.
I came from the M8, but am returning to it once I get it unlocked for use with my current carrier. Cameras (I never take pictures) were a non-issue for me, I could care less about them. For me, it is a software issue. I like Sense and the way it is/was implemented. With each iteration of HTC phones, Sense seems to be in a state of retreat, abdicating to standard Android apps. Many things that have been removed are the very items I liked. Vanilla Android is not for me. Soooooo, for me it's back to the M8 and a dilemma over what my next phone will be. Certainly not an HTC unless miracles occur.
silegeek said:
I came from the m8 too. The HTC10 is a brilliant phone with a few flaws.
The camera (or at the very least, the software) can be a little temperamental. The sound does not match up to the M8's boomsound at all. With that in mind, however, its better than pretty much every other phone without a similar set up.
You would also be moving from USB Micro to USB-C. A much needed improvment, but maybe stock up on cables, and make sure they support quick charge
As for things that I prefer over the m8, the black navigation bar at the bottom of the screen is gone, and replaced by hardware navigation. This is much better to me, as I always felt the onscreen navigation just wasted screen space really.
The finger print scanner is one of the best I have used on any phone, and using that to wake up and unlock the phone makes getting used to the moved power button a non-issue.
I did have issues with the headphone jack being on the top, but im just used to it now.
I have installed custom roms (you dont need to S-OFF to do this whatsoever, just unlock the bootloader using HTCDev) and this improves much. In a default stock condition though, its a pretty damn good phone. Certainly happy to be using it for the next two years.
Click to expand...
Click to collapse
KC013 said:
I came from the M8, but am returning to it once I get it unlocked for use with my current carrier. Cameras (I never take pictures) were a non-issue for me, I could care less about them. For me, it is a software issue. I like Sense and the way it is/was implemented. With each iteration of HTC phones, Sense seems to be in a state of retreat, abdicating to standard Android apps. Many things that have been removed are the very items I liked. Vanilla Android is not for me. Soooooo, for me it's back to the M8 and a dilemma over what my next phone will be. Certainly not an HTC unless miracles occur.
Click to expand...
Click to collapse
Thank you both for your answers I am more and more inclined to keep my M8, replacing the battery, of course.
Cheers!
I still have my M8 and to me, the 10 makes the M8 look generic. The screen is much better and much more beautiful, it is much faster and smoother and although the sound doesn't seem louder from the speakers, it is mainly because it is much clearer and sounds much better. Especially certain ringtones just sound much better. This lie I keep hearing that the M8 boomsound speakers are much better is aggravating lol. I mostly hear it in the same post where they are talking about the S7. The 10 is an absolutely perfect phone and the development is amazing. Viper 10 is the most perfect ROM I have ever experienced. I always thought I would hate hardware buttons but after going back to my M8 when flashing ROM's, the onscreen buttons are annoying. I liked my M8 and M9, was disappointed with the M9 luckily I was able to trade it in for the 10, but I absolutely love my 10. There is no doubt it is a worthy upgrade. Having it now, I would hate to have not ever experienced it. You would have to be very picky to have anything bad to say about it.

Front speaker rattle/distortion

Does anybody else notice when watching videos, particularly, with people talking, that the bottom speaker rattles and distorts at higher volumes >50%?
I filed a RMA replacement for this very reason. My new device is shipped out today.
Sent from my Pixel 2 XL using XDA-Developers Legacy app
I have it too.
JeffBea said:
I filed a RMA replacement for this very reason. My new device is shipped out today.
Sent from my Pixel 2 XL using XDA-Developers Legacy app
Click to expand...
Click to collapse
Budwise said:
I have it too.
Click to expand...
Click to collapse
Do you think they'll do some kind of update like lower the overall volume to mask this? I've looked on reddit and a lot of other people are having the same issue.
I decided after posting here that it was bad enough that I would roll the dice on an RMA replacement as well. Anything above around 50% just sounds like crap and the entire glass surface kinda buzzes in your hand. I don't see that being fixed in software...
Budwise said:
I decided after posting here that it was bad enough that I would roll the dice on an RMA replacement as well. Anything above around 50% just sounds like crap and the entire glass surface kinda buzzes in your hand. I don't see that being fixed in software...
Click to expand...
Click to collapse
Let me know how your RMA device ends up. I was thinking that this could be due to the fact that the bottom speaker is louder than the top and that making them even would alleviate the problem?
Exact same issue. Also hope to hear how goes from those that RMA. I too notice it most with voices like the Google Assistant vs wider soudscape in music or video.
My speakers have very minor distortion on the highest volume, but any lower and there's none. Honestly the highest volume is much too loud for me anyway. These are the loudest speakers I've ever heard on a phone. They're just about as loud as my laptop.
No point in doing a RMA for this "issue" the volume is too high for the speakers. That or it's unbalanced, It's especially prevalent when you're making a call via speaker phone and ALL the volume is going through the bottom speaker. Both my friends units have it, I've been to three different Verizon stores and they all have it and same with the Best Buy units. Google will most likely lower the overall volume or correct the balance in a software update.
Shake, Rattle, and Roll.
xbox_clive said:
Does anybody else notice when watching videos, particularly, with people talking, that the bottom speaker rattles and distorts at higher volumes >50%?
Click to expand...
Click to collapse
I had the same complaint. RMA unit (that was brand new) also had the rattling. Annoying. Every tech I chat with has not heard of this problem but it is covered in the Pixel product forums and here. I'm RMA'ing this one as well for the hellofit .. and because I just love re-setting up the phone and my watch... etc.
jeffreysleong said:
I had the same complaint. RMA unit (that was brand new) also had the rattling. Annoying. Every tech I chat with has not heard of this problem but it is covered in the Pixel product forums and here. I'm RMA'ing this one as well for the hellofit .. and because I just love re-setting up the phone and my watch... etc.
Click to expand...
Click to collapse
Honestly you're probably just wasting your time and frustrating yourself. Out of all the units I've seen around 8~ both pure black and panda they all had the rattle especially on speakerphone calls because all the volume is coming only from the bottom. It's probably just cheap ass LG speakers that cannot handle the volume that Google has set. I'm assuming they will push a software update to make speakerphone calls on both speakers and lower the overall volume.
Actually, the rattling on my devices was out of the top speaker... One of the speakers was tuned louder than the other. Can't remember which one.
I got a rma. Same problem.
This speaker issue is probably the final issue that will make me return this phone. The rattle is really annoying. The other big issue is color accuracy. Natural and Boosted are not sRGB and too muted. Saturated mode is like cartoon land and browns appear as orange.
These issues would be far less magnified if this phone costed $200 less. But at this price, it's just not worth it for me. Feels like too many compromises.
Yeah noticed the rattle too on the bottom speaker. It's very noticeable at the 75% or above. I don't remember my original device having this so I'm not sure if it was just quieter as this one does seem noticeably loud.
I spoke with Google about this issue today and they stated the upcoming November update should fix it. I HIGHLY doubt it's a software issue, but I figured I would give it a chance. I still expect to have to RMA this thing after receiving the update.
Sent from my Pixel 2 XL using Tapatalk
This is a hardware fault in my opinion if you so lightly touch the speaker mesh it moves around, and it doesn't seem very firm to me. Not to mention the dust issue, I had my phone for a day or so and already I can see the dust build up around the speaker mesh (I'm very clean I don't just put my phone in any place). Too much room around the speaker mesh is probably an issue for long-term
I have this issue with my pixel 2 xl. I rma'd it and got another brand new replacement. The replacement device has the same issue.
The Nexus 6p had the same issue when it was released, Google then pushed an update and or was all fixed. Getting in this RMA vicious is not going to solve it.
Sent from my Pixel 2 XL using Tapatalk
I have this also but I thought somebody on YouTube said that Google turned the top speaker down for this reason but maybe they didn't turn it down enough.

Question Is Speaker distortion normal?

I normally listen to buds, so I didn't notice on Day 1, but it's Day 6.
I noticed the bottom speaker tends to distort/rattle on low end even when not on Max volume. Is this normal for some of y'all?
This is what I use to test low-end
(1st track)
And my ROG 6 fails playing these tracks clearly in Poweramp.
Granted I am using a Treble-Bass preset on the EQ, but I always time the bass and low-end a few steps down because #1 I don't want bass must, and I want more clarity. I use the same disks for every device I use, phone/tablet speakers, earbuds, speakers... And everything performs great. But the ROG 6 just can't? I did do minor testing on Day 1 and didn't hear anything, but now I do hear noticable vibration.
Should I take it back? Is it normal and I'm being overly analytical?
I got my phone from Mobile Advance. They said if they couldn't replicate my issue, they charge a 20% restocking fee. Problem is 20% of $1200 is $240.
So please tell me y'all are hearing distortion/rattling too and it's not just me.
You can hear the distortion best at 13 seconds into investigation and the next 5 or 6 seconds after that.
And on Minstrel the audio is clearly clipping and distorting.
Volume is 80%
EQ looks like:
https://imgur.com/a/N6Qu3CI
This is a bass and treble boost, but it's so mild that it shouldn't be straining the speakers
System EQ is flat.
I also dealing with this:
https://imgur.com/ScSJ6il
https://imgur.com/lg8vyFX
Two pictures of ROG 6 in the dark, only difference is the phone is flipped. You can notice some pretty significant light bleed
yes its normal.
Danishblunt said:
yes its normal.
Click to expand...
Click to collapse
Even at low volume
Even the light bleed?
Here are the images, didn't img url doesn't work here
https://imgur.com/a/ujSt17a
These light smudges are the top corner of the phone displaying a #000000 black image, photographed by an LG v60.
All my other AMOLED devices I have in the house display this image so black you can't even tell the screen is actually on. My ROG 6 can't
Rottytops said:
Even at low volume
Even the light bleed?
Click to expand...
Click to collapse
Sad to say but yes.
As for your screen its ASUS rather poor implmentation of "green tint fix". You probably notice the lowest brightness level of the ASUS is much higher than some of your other phones, its their way of working around the green tint of these samsung panels.
The downgrade in hardware for the speakers + AMP is the reason why the quality isnt as good. The days of 1 amp per speakers are long gone.
On ASUS forums people are complaining about speakers a lot.
If you want more examples of how your speakers will go down the drain:
at 0:46
0:38
Honestly sounds like the speakers are about to blow up, even at lower volume levels. ASUS doesn't really give a damn tho, they claimed they "couldnt reproduce it" despite literally everyone else is able to easily reproduce it, honestly sounds like ASUS can't fix it and pretend its not a thing.
It's a repeat of the Rog3 where ASUS refused to fix the display where I had to come along and fix it via my kernel. Unless you find some devs that own the device and are bothered enough to fix it, you're out of luck.
Danishblunt said:
...
Click to expand...
Click to collapse
I already issued a return for replacement. Not super hopeful after this thread but maybe the replacement will be better? I have/had a 30-day return window so if there was ever a time to try a replacement, now's the time.
Rottytops said:
I already issued a return for replacement. Not super hopeful after this thread but maybe the replacement will be better? I have/had a 30-day return window so if there was ever a time to try a replacement, now's the time.
Click to expand...
Click to collapse
So distortion should be hardware issue to issue for replacement?
Lossani said:
So distortion should be hardware issue to issue for replacement?
Click to expand...
Click to collapse
Screen bleed was.
They could just argue the speakers are supposed to sound like how they do.
Screen bleed is undeniable.
And it really doesn't matter what excuse you/I/anyone should have to try for another replacement, if you have a 30 day return option to ameliorate a $1200 device investment, you should probably use it.
Hello has this distortion been fixed? Is the distortion only with the Chinese variants that have been flashed with global rom? Is the distortion affecting all batches or are there some batches that don’t have the distortion? I’m thinking of buying the global version, any help and info would be appreciated
Not fixed.
Sent back for replacement.
My model is the one sold by mobile advance for the North America region compatible with North American radios
Rottytops said:
Not fixed.
Sent back for replacement.
My model is the one sold by mobile advance for the North America region compatible with North American radios
Click to expand...
Click to collapse
Thanks for the reply, I’m buying mine from eBay but it’s a global edition so hoping it’s a good batch
Thanos88 said:
Thanks for the reply, I’m buying mine from eBay but it’s a global edition so hoping it’s a good batch
Click to expand...
Click to collapse
Make sure it's an authorized seller for the best buyer protection, best refund policy, and probably lower price. If you buy from a more riskier account.
I say that because you can buy from an independent seller and still likely get an ROG 6, but if you nit pick some things about the screen and speakers like I did, you most likely won't have much options to deal with it.
I got my phone 10 days before it's release, new in box sealed, unused phone... And 5 days later my problems started showing up.
Had I got my phone not from an authorized seller, of likely have a harder time convincing them for a replacement
Rottytops said:
Make sure it's an authorized seller for the best buyer protection, best refund policy, and probably lower price. If you buy from a more riskier account.
I say that because you can buy from an independent seller and still likely get an ROG 6, but if you nit pick some things about the screen and speakers like I did, you most likely won't have much options to deal with it.
I got my phone 10 days before it's release, new in box sealed, unused phone... And 5 days later my problems started showing up.
Had I got my phone not from an authorized seller, of likely have a harder time convincing them for a replacement
Click to expand...
Click to collapse
Thanks for this information. I’m buying from a eBay business seller and they have a 30 day no quibble return policy. I’ll put the rog through extensive testing the second I receive it. Is the speaker issue the only problem I should look out for ? Anything else I should check ?
Thanos88 said:
Thanks for this information. I’m buying from a eBay business seller and they have a 30 day no quibble return policy. I’ll put the rog through extensive testing the second I receive it. Is the speaker issue the only problem I should look out for ? Anything else I should check ?
Click to expand...
Click to collapse
Speaker distortion is on the low end. So on base heavy audio, you'll hear rattling.
High end may sound a little tinny.
You can make the argument that these "Problems" were intentional and thats how they're supposed to sound.
However the faint glow of light bleed on the screen is a legit problem. It's an only noticable in low light but once you notice it, it's impossible to not notice.
AMOLED is supposed to have every pixel be it's own lightsource. So if the value is #000000, then the black should be so black that you can't even tell the display or that pixel is even supposed to be on. Well on my phone, it doesn't/didn't.
Not my only AMOLED devices don't have this is problem.
But the real big issue of having this faulty screen issue within 7 days of ownership is that the only other person here is telling me "Oh that's normal"
Rottytops said:
Speaker distortion is on the low end. So on base heavy audio, you'll hear rattling.
High end may sound a little tinny.
You can make the argument that these "Problems" were intentional and thats how they're supposed to sound.
However the faint glow of light bleed on the screen is a legit problem. It's an only noticable in low light but once you notice it, it's impossible to not notice.
AMOLED is supposed to have every pixel be it's own lightsource. So if the value is #000000, then the black should be so black that you can't even tell the display or that pixel is even supposed to be on. Well on my phone, it doesn't/didn't.
Not my only AMOLED devices don't have this is problem.
But the real big issue of having this faulty screen issue within 7 days of ownership is that the only other person here is telling me "Oh that's normal"
Click to expand...
Click to collapse
Would you say those issues are major in terms of will they affect future use? Are they irritating at all or can you look past them?
I just ordered my rog 6 from a uk seller brand new sealed so I’ll post on here about the sceeen and speakers if any issues that you’ve mentioned
They're nitpicking reasons that I felt I had to address because I was still within 30 days of a return/replace.
They're livable problems you could learn to tolerate.
But when ROG 6's own site and resellers are drawing extra attention to it's screen and speakers as marketing material to describe how they're the best, then you should expect them to be the best.
Rottytops said:
They're nitpicking reasons that I felt I had to address because I was still within 30 days of a return/replace.
They're livable problems you could learn to tolerate.
But when ROG 6's own site and resellers are drawing extra attention to it's screen and speakers as marketing material to describe how they're the best, then you should expect them to be the best.
Click to expand...
Click to collapse
Thank you for all of your info. Please update on this thread when you’ve received your replacement & if your replacement still has the same issues or not.
And I agree, ASUS put so much hype behind this phone and it’s turned out to be a disappointment
Rottytops said:
They're nitpicking reasons that I felt I had to address because I was still within 30 days of a return/replace.
They're livable problems you could learn to tolerate.
But when ROG 6's own site and resellers are drawing extra attention to it's screen and speakers as marketing material to describe how they're the best, then you should expect them to be the best.
Click to expand...
Click to collapse
Sadly the screen is just some leftover garbage. E4 has been replaced by E5 last year. The speakers used to have dedicated amp per speaker (rog3) they also removed that. Its a massive downgrade. The E4 panel is nothing special either, ull find it on budget phones.
Just got my "replacement" with some good and bad news.
Good news. I got much better sounding speakers. The same problem I heard as little as 60% volume doesn't manifest itself until 100%
Bad news... Kind of... The light bleeding, fringing, glowing, whatever you wanna call it, is technically worse on the new model. It's no longer exclusive to the one corner of the phone, it fills up most the screen from top to bottom.
While this may sound worse than before, and technically is... But because the issue is more evenly distributed across the screen, it makes for a far, far less distracting issue. While it isn't 100% true black,
No longer is my eye drawn to the the one corner on dark screens. Now the entirety of the screen seems like it matches.
I suppose these phones arent going to come completely "perfect"
But as long as I can ignore or can't notice the issues, I'm more content. Out of sight, out of mind.

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