Front speaker rattle/distortion - Google Pixel 2 XL Questions & Answers

Does anybody else notice when watching videos, particularly, with people talking, that the bottom speaker rattles and distorts at higher volumes >50%?

I filed a RMA replacement for this very reason. My new device is shipped out today.
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I have it too.

JeffBea said:
I filed a RMA replacement for this very reason. My new device is shipped out today.
Sent from my Pixel 2 XL using XDA-Developers Legacy app
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Budwise said:
I have it too.
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Do you think they'll do some kind of update like lower the overall volume to mask this? I've looked on reddit and a lot of other people are having the same issue.

I decided after posting here that it was bad enough that I would roll the dice on an RMA replacement as well. Anything above around 50% just sounds like crap and the entire glass surface kinda buzzes in your hand. I don't see that being fixed in software...

Budwise said:
I decided after posting here that it was bad enough that I would roll the dice on an RMA replacement as well. Anything above around 50% just sounds like crap and the entire glass surface kinda buzzes in your hand. I don't see that being fixed in software...
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Let me know how your RMA device ends up. I was thinking that this could be due to the fact that the bottom speaker is louder than the top and that making them even would alleviate the problem?

Exact same issue. Also hope to hear how goes from those that RMA. I too notice it most with voices like the Google Assistant vs wider soudscape in music or video.

My speakers have very minor distortion on the highest volume, but any lower and there's none. Honestly the highest volume is much too loud for me anyway. These are the loudest speakers I've ever heard on a phone. They're just about as loud as my laptop.

No point in doing a RMA for this "issue" the volume is too high for the speakers. That or it's unbalanced, It's especially prevalent when you're making a call via speaker phone and ALL the volume is going through the bottom speaker. Both my friends units have it, I've been to three different Verizon stores and they all have it and same with the Best Buy units. Google will most likely lower the overall volume or correct the balance in a software update.

Shake, Rattle, and Roll.
xbox_clive said:
Does anybody else notice when watching videos, particularly, with people talking, that the bottom speaker rattles and distorts at higher volumes >50%?
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I had the same complaint. RMA unit (that was brand new) also had the rattling. Annoying. Every tech I chat with has not heard of this problem but it is covered in the Pixel product forums and here. I'm RMA'ing this one as well for the hellofit .. and because I just love re-setting up the phone and my watch... etc.

jeffreysleong said:
I had the same complaint. RMA unit (that was brand new) also had the rattling. Annoying. Every tech I chat with has not heard of this problem but it is covered in the Pixel product forums and here. I'm RMA'ing this one as well for the hellofit .. and because I just love re-setting up the phone and my watch... etc.
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Honestly you're probably just wasting your time and frustrating yourself. Out of all the units I've seen around 8~ both pure black and panda they all had the rattle especially on speakerphone calls because all the volume is coming only from the bottom. It's probably just cheap ass LG speakers that cannot handle the volume that Google has set. I'm assuming they will push a software update to make speakerphone calls on both speakers and lower the overall volume.

Actually, the rattling on my devices was out of the top speaker... One of the speakers was tuned louder than the other. Can't remember which one.

I got a rma. Same problem.

This speaker issue is probably the final issue that will make me return this phone. The rattle is really annoying. The other big issue is color accuracy. Natural and Boosted are not sRGB and too muted. Saturated mode is like cartoon land and browns appear as orange.
These issues would be far less magnified if this phone costed $200 less. But at this price, it's just not worth it for me. Feels like too many compromises.

Yeah noticed the rattle too on the bottom speaker. It's very noticeable at the 75% or above. I don't remember my original device having this so I'm not sure if it was just quieter as this one does seem noticeably loud.

I spoke with Google about this issue today and they stated the upcoming November update should fix it. I HIGHLY doubt it's a software issue, but I figured I would give it a chance. I still expect to have to RMA this thing after receiving the update.
Sent from my Pixel 2 XL using Tapatalk

This is a hardware fault in my opinion if you so lightly touch the speaker mesh it moves around, and it doesn't seem very firm to me. Not to mention the dust issue, I had my phone for a day or so and already I can see the dust build up around the speaker mesh (I'm very clean I don't just put my phone in any place). Too much room around the speaker mesh is probably an issue for long-term

I have this issue with my pixel 2 xl. I rma'd it and got another brand new replacement. The replacement device has the same issue.

The Nexus 6p had the same issue when it was released, Google then pushed an update and or was all fixed. Getting in this RMA vicious is not going to solve it.
Sent from my Pixel 2 XL using Tapatalk

I have this also but I thought somebody on YouTube said that Google turned the top speaker down for this reason but maybe they didn't turn it down enough.

Related

Moto Hint

Who is planning to get a Moto Hint? I am curious how the experience of having bot ha Moto 360 and the Moto Hint will be. I wonder if the two devices will compete for your words or if they will have a synergy making having both worthwhile. I do a lot of talking on the phone so a nice bluetooth headset really interests me.
the only thing i'm worried about with the hint is that it will really look like you're talking to yourself
Oh dang I actually haven't heard about these but I think they look like they'll be a pretty good product for those who use such devices. I would splurge but I don't think I would actually use it very often...
I was curious and found the Moto Hint last night at Best Buy. It fit great in the ear and was really comfortable. I could hear callers clearly. Issue is that callers could not hear me well. I was told that every few words were clear then there would be a gap of silence while I continued to speak. I tried with the Note 3 and iPhone 5 and both had the same results. I then covered the sensor making the Hint believe it was in my ear and spoke directly into the mic about an inch from my mouth. Callers heard everything I said clearly. It appears that the BT mic is too far from the mouth to pick up speech properly. I had high hopes for the Hint and am disapointed that it didn't operate as advertised. Will give it the benifit of the doubt and swap it out for another one before giving up.
Make sure the two microphones are aligned and pointed toward your mouth and not your eyes. You may have to consciously rotate the back of the unit upwards slightly when you put it in the ear so microphones line up such that they point to your mouth. Found this in user guide and it works great with this slight adjustment in ear.
where do you live? i cant seem to find the moto hint on bestbuys website. Looking at motorola website doesn't seem like they are on sale yet T^T i wanna try this headset out pretty bad lol
mistamista2000 said:
I was curious and found the Moto Hint last night at Best Buy. It fit great in the ear and was really comfortable. I could hear callers clearly. Issue is that callers could not hear me well. I was told that every few words were clear then there would be a gap of silence while I continued to speak. I tried with the Note 3 and iPhone 5 and both had the same results. I then covered the sensor making the Hint believe it was in my ear and spoke directly into the mic about an inch from my mouth. Callers heard everything I said clearly. It appears that the BT mic is too far from the mouth to pick up speech properly. I had high hopes for the Hint and am disapointed that it didn't operate as advertised. Will give it the benifit of the doubt and swap it out for another one before giving up.
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I also don't see it on the Best Buy website or Amazon. I found it at the Best Buy in Alexandria, VA. I decided to try another unit since the first was so bad. The Best Buy at the Pentagon City location had five in stock. This one is much better. Tried it last night and the person on the other end of the call could hear and understand everyword I said. Not so good this morning so I will follow gadgetg's instructions. I really like the look and feel of the Hint. Will try it for a few more days before I make the decision to keep it or not. My Plantronics Voyager Edge works great, but definitely not as attractive and discreet as the Hint.
Lucky! Keep us updated!
I Def like the way it looks! I would use it at work most considering i mostly use only one eat with my current setup
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
mistamista2000 said:
I also don't see it on the Best Buy website or Amazon. I found it at the Best Buy in Alexandria, VA. I decided to try another unit since the first was so bad. The Best Buy at the Pentagon City location had five in stock. This one is much better. Tried it last night and the person on the other end of the call could hear and understand everyword I said. Not so good this morning so I will follow gadgetg's instructions. I really like the look and feel of the Hint. Will try it for a few more days before I make the decision to keep it or not. My Plantronics Voyager Edge works great, but definitely not as attractive and discreet as the Hint.
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I live in the DC area. I'll have to check those places out. Hopefully they have some left in stock.
I just left a bestbuy in Jax FL and they didn't have them in the system yet
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
I wonder if the hint is using sensors to detect jaw vibrations like this headset
http://www.amazon.com/Jawbone-II-Bluetooth-NoiseAssassin-Packaging/dp/B001AQYUWC
Got the Hint yesterday at my local best buy in Miami and I really want to like it but I'm still on the fence. Calls are nice and loud with no issues with being heard. My issue is with streaming audio and how quiet it is compared to the call volume. I have the call volume at the lowest setting it's so loud but the streaming has to be over 3/4's just to be able to hear it. It also sounds a but tinny but I imagine the tiny speaker is doing its best. I turned off the Moto voice always listening feature since I'm using it with a iphone 6+ and I imagine that will also help a bit with battery life. If anyone has any suggested settings to improve streaming volume or battery life please chime in. I got the best buy 2 year insurance for $20 so I can always trade this one in if they ever come out with a different hardware version later on.
My wife really wants the Gear S when it launches and thought the hint would be the perfect accessory for it. Just worried she will lose it!
Is hint can used for other phone has not motovoice? Any limition will be?
mmx6688 said:
Is hint can used for other phone has not motovoice? Any limition will be?
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Yes you can. I'm using it with an iPhone 6 plus and it works great. The only limitation is you can't use moto voice. I have to press the mdf to call Siri.
edlex said:
Yes you can. I'm using it with an iPhone 6 plus and it works great. The only limitation is you can't use moto voice. I have to press the mdf to call Siri.
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Thanks for info. I read some review say the stream sound like music is low and difficult to hear, how about yours? And any problem when talk, need to adjust you head or just feel free to talk in air?
mmx6688 said:
Thanks for info. I read some review say the stream sound like music is low and difficult to hear, how about yours? And any problem when talk, need to adjust you head or just feel free to talk in air?
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Call volume is very loud but audio streaming and music volume is much lower for some reason.
edlex said:
Call volume is very loud but audio streaming and music volume is much lower for some reason.
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I see. Maybe need report back to moto.
I posted this on the Motorola Forums, but those of you with a Hint or thinking of getting one may find it useful
A US friend recently bought me a 2nd gen Moto Hint on his visit to the UK and I've got to say that the microphone
performance is really erratic. I did loads of testing and searching on the internet in case the problems were:
a) Related to the Nexus 5 I was using
b) Related to a faulty unit
c) Related to me not using the correct "gel" or positioning it in my ear correctly.
After a LOT of digging and reading the few reviews out there, I found that in quite a high proportion of the reviews I did eventually find, people mentioned about how others heard them; that people speaking into the Hint came across as quite faint and distant - exactly the problems I was getting.
A bit more digging and testing later, and I managed to eliminate both a) & b) from the equation... using a really crude test
involving a Bluetooth recorder app, I uncovered the following (Hope this helps!):
Option1.
Believe it or not, I can get consistent clear audio recorded - and subsequently call quality where others can hear me
very clearly if I... Take the Hint out of my ear and BLOW HARD into the front mic before quickly putting it back on!! I know it sounds crazy, but every time I do this, the Hint's mic works flawlessly for me (I should add, there is no debris or or anything else blocking the hole to actually be cleared and my ears are clean )
And this trick works whatever the orientation of the Hint in your ear is.. it can be positioned so the mic is level with your eyes, pointing a bit further down towards your mouth, whatever... this to me, completely dispells any previous info about rotational position in your ear being critical to mic's pick up (no consumer device suitable for everyday use should be that sensitive to position IMHO)
FYI, an audio engineer friend of mine thinks the sudden burst of white noise caused by blowing into the mic, might re-set the noise cancelling audio sampling start up processes but without pulling the thing apart and reverse engineering its code, they're at a complete loss to comprehensively explain why this should work..
FYI 2, The same audio engineer friend thinks the noise cancelling algorithms are broken in some way which is the root cause of the mic pick up being so poor out of the box, and could be fixed with a software update. They've got an older Moto Elite Sliver with Mics positioned no closer to the mouth than the Hint and the mic audio quality in comparison is damned good without having to resort to tricks..
Option 2. A bit more fiddly but also do-able, is to hold your hand up around your ear "Secret Service Agent/FBI Agent" style. Don't actually touch the hint, just have a couple of fingers brushing against the top of your ear with your palm and wrist towards your mouth to help channel the audio from your mouth into the Hint's mic. YMMV and in someways, having to do this to get enough audio to the mic kinda defeats the purpose of having such a small Bluetooth earpiece - may as well hold your phone up to your ear instead!
Anyway, I hope my findings help someone who's had problems, might've left it in a drawer etc.

Speaker issues/low quality

Greetings, sorry if this is redundant thread but I feel maybe this would get buried under the RL reviews. I have seen this behavior on 4 Pixel 2 XL's so far, one being mine, one being my friends and the two other's being from Verizon and Best Buy displays. Rather than explain here is a small video, excuse the mediocre quality https://www.youtube.com/watch?v=O7FoxEZjgi0&feature=youtu.be . Not sure if it's a case of small poor quality speakers and the volume is set too loud and will be lowered in a future software update? I'm wondering if speakers are just trash in general and it's either put up with it or return it? Or the slight possibility of a bad batch of devices? Or just some freak luck to see 4 units exhibiting the same exact symptoms. Video and music playback do have the same issue at louder volumes, just not to that extent with using the speakerphone with voice calls. Has anyone else noticed this on their new devices? Thanks for your input.
Based on what i tried at verizon and comparing to my iphone 7+ its not good. Not that loud and lack of bass
Sent from my iPhone using Tapatalk Pro
My speakers sort of have a hum/buzz at higher volumes... Do yall's?
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nldxda said:
My speakers sort of have a hum/buzz at higher volumes... Do yall's?
Sent from my Pixel 2 XL using Tapatalk
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Yes, that's exactly what was going on to all four of the devices that I have listened to. My device, my friends device and two demo devices from Best Buy and the Verizon store. It seems to be most noticeable when making calls on speakerphone as was indicated in the video I posted. Music/videos it's still there but not as bad cause possibly the max volume isn't as loud vs a voice call. I'm guessing the speakers are too small and Google set the max volume way too high for what the speakers are capable of. Or could be something else I'm not aware of . Either way for $1k it's pretty sad.
Edit: Decided to get a replacement from Google. Hopefully the next unit isn't as bad.
Supposedly the corners of the screen are adhered to the rest of the phone using some kind of foam backers (look up the ifixit breakdown on this device). Because it's not a 'glue" and closer to a foam, this is apparently what is causing the perceived "buzzy" sound when the volume is too loud.
I will say I was watching videos on youtube last night while my phone was sitting on my dining room table, and it sounded crisp and clear even at 75% loudness. I did not notice any buzzing vibrations going through the display or the phone from the speakers.
Im curious if you hear more noise when pluged in for charging. This was issue when we had nexus 6 with stereo speaker.
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zetsumeikuro said:
Yes, that's exactly what was going on to all four of the devices that I have listened to. My device, my friends device and two demo devices from Best Buy and the Verizon store. It seems to be most noticeable when making calls on speakerphone as was indicated in the video I posted. Music/videos it's still there but not as bad cause possibly the max volume isn't as loud vs a voice call. I'm guessing the speakers are too small and Google set the max volume way too high for what the speakers are capable of. Or could be something else I'm not aware of . Either way for $1k it's pretty sad.
Edit: Decided to get a replacement from Google. Hopefully the next unit isn't as bad.
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I noticed this on 3 different Pixel 2 XLs as well. Does your replacement have it?
Mine does this as well. I'm pretty sure every one of them does. I called Google support last night and of course the tech was either playing dumb or hadn't heard of this but I really can't see how they don't know this is an issue.
Sent from my Pixel 2 XL using Tapatalk
I've noticed about 50% and higher and with high pitched tones on the bottom speaker of my pixel 2 xl gets like a weird vibration or rattle sound. Like something is loose or the speaker is rattling the screen.
I've been listening to mine with music full blast and no issues. Don't alter the sound with the equaliser and it's great. Bottom speaker is louder than the top, but no issues like these on mine.
I just got my 2nd RMA. All of the phones, including the original one, have exhibited the buzzing/vibration from the bottom firing speaker that you all speak of. There is a large thread that confirms this from pretty much everyone. It's very obvious at volume levels of about 80% or higher on my current device. I'm also starting to wonder if the earpiece is crappy too. I just made several rounds of calls and during each call, I could pick up a buzz during low pitched feedback from the other end.
Here is the other thread that covers this exactly. https://forum.xda-developers.com/pixel-2-xl/help/speaker-rattle-distortion-t3699373
---------- Post added at 10:26 AM ---------- Previous post was at 10:10 AM ----------
biffwitch said:
I've been listening to mine with music full blast and no issues. Don't alter the sound with the equaliser and it's great. Bottom speaker is louder than the top, but no issues like these on mine.
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It's not noticeable when playing music, especially if it's something that's fast paced. Instead, watch a YT video with dialogue, i.e. Linus Tech Tips, at full volume. You'll hear it then.
brnhrd said:
I noticed this on 3 different Pixel 2 XLs as well. Does your replacement have it?
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Yup, I'm still on my original XL 2 cause there was dirt/dead pixels on my 2nd device. After hearing people don't have the issue on the speakers (which I find hard to believe). I would like to see someone without the issue supposedly doing a speakerphone call above 40% volume to show there's no distortion. So I have my third one coming and I'm pretty sure I'll end up keeping my original. I have zero confidence that I'll get a better or equal screen (w/o dead pixels or black debris particles under the glass). Makes you really think that LG has piss poor QC since the glass is generally fused in OLED displays so you would imagine they would be producing in a sterile environment.
Got one in the mail today and it sounds way better on speakerphone calls. Still has a little of the distortion at 100% volume but it's very minuscule compared to before. Manufacture date of 11/21/17.

pixel buds shipped

just got a pleasant surprise email, my pixel buds shipped, supposed to be delivered Tuesday. Weren't supposed to ship until the 20th.
Got mine last night been wearing them most of the day. Digging them so far.
Sent from my Pixel 2 XL using Tapatalk
houseboatwayne said:
Got mine last night been wearing them most of the day. Digging them so far.
Sent from my Pixel 2 XL using Tapatalk
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How's the sound quality? I'm on the wait list, but am starting to have second thoughts. I was sold on the instant translation features, but am starting to think I should look at some more reputable headphones.
Moostafa29 said:
How's the sound quality? I'm on the wait list, but am starting to have second thoughts. I was sold on the instant translation features, but am starting to think I should look at some more reputable headphones.
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I was rocking Jay Birds that are extremely loud and seal your ear cavity and get uncomfortable after an hour of use. Compared to those, not heavy bass but good clean sound, loud enough but no Jay Birds. Solid connection to ear but light comfortable feel. You can hear outside sounds well when nothing is playing. I really like them m
Sent from my Pixel 2 XL using Tapatalk
houseboatwayne said:
Got mine last night been wearing them most of the day. Digging them so far.
Sent from my Pixel 2 XL using Tapatalk
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how has the battery life been, close to what they claimed?
uicnren said:
how has the battery life been, close to what they claimed?
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Don't know yet. They were quiet most of the day while wearing them.
Sent from my Pixel 2 XL using Tapatalk
lucky! i ordered the just black version and mine is still saying it wont ship until december 4th!
weaver11b said:
lucky! i ordered the just black version and mine is still saying it wont ship until december 4th!
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Mine December 15!!!
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Been using them for about 2 day and they are amazing ! Order mines through the Verizon store.The only issues I'm having trouble is activating Google Assistant at lock screen which seem to be a problem and Is being look over right now.
Skitts said:
Been using them for about 2 day and they are amazing ! Order mines through the Verizon store.The only issues I'm having trouble is activating Google Assistant at lock screen which seem to be a problem and Is being look over right now.
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For those of you waiting until December - you can order from verizon right now and get them on 11/29 - https://www.verizonwireless.com/accessories/google-pixel-buds-ga00205/
Skitts said:
Been using them for about 2 day and they are amazing ! Order mines through the Verizon store.The only issues I'm having trouble is activating Google Assistant at lock screen which seem to be a problem and Is being look over right now.
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Strictly out of curiosity, what do you find 'amazing' about them?
I've had mine for a few days now. They are great! Google translate is so cool.
Sent from my Pixel 2 XL using Tapatalk
uicnren said:
Strictly out of curiosity, what do you find 'amazing' about them?
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I have had mine for a days- I was surprised how comfortable they were once I figured out the loop and how good they sound, particularly the Bass. I was not really expecting great sound, but these are some of the best "buds" I have heard, though I normally use over the ear. Translate is really cool too.
I did have trouble getting them paired at first but now they are good
aaronc_98 said:
I have had mine for a days- I was surprised how comfortable they were once I figured out the loop and how good they sound, particularly the Bass. I was not really expecting great sound, but these are some of the best "buds" I have heard, though I normally use over the ear. Translate is really cool too.
I did have trouble getting them paired at first but now they are good
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I agree, sound fantastic. I found them easy to pair.
Sent from my Pixel 2 XL using Tapatalk
How's the bass with these things? been thinking of getting them but not trying to waste my time if the bass isn't there.
Finally got my shipped notice for mine ordered back on 10/5 (Black).... So, hope to see them Monday !
Had them about a week or so. Dynamic range and clarity are actually pretty decent (low to high); I'm not an audiophile, but I am pretty finicky relative to sound quality.
I have been using Sennheiser in-ear-canal type buds for several years (similar price range to these - $150). I find the Pixel buds comparable for sound quality, except for lack of noise isolation, but knew that going in.
Volume is good, even a bit LOUD at max range. I've read reports that people can hear what's playing on your Pixel Buds, so that might be an issue, say on an airplane.
My only complaint is the too coarse volume adjustment via swiping. Pixel 2 XL provides 25 increments, 0% to 100%. The Pixels buds only provide 7-8 increments. Way too coarse, resulting in a too loud or too soft result. I suspect this might be fixable in software (?). EDIT: I can press the right bud say "75% Volume" (even just "75%" will do it after an initial request), so maybe a good compromise.
My only other complaint is lack of a swipe gesture to switch tracks. I can press the right bud and say "skip" (even softly) to get the desired action, but I would prefer to simply swipe UP or DOWN to get this result. I've read this was the intended function, but might have been confusing for users compared with in-out volume gestures, and was disabled. I do like being able to say, "Thumbs Down" and Play Music will tag that song and skip to the next track.
Comfort for me has been good. The rope between the left and right buds is perfect. I'd surely lose them if not attached!
I dont understand why volume gesture couldnt be made to be up/down and track forward/back be swipe forward/back.
Appears there may be an issue with the Google Assistant not working on the Buds. Several Google forums are having this issue, as well as me. The Buds drop connection after 1-2 minutes and then have to be forgotten from the Pixel XL 2, in my case, then repaired. Once repaired the situation repeats itself. Contacted Google and they've heard of this issue. Supposed possible update comming but looks like they are RMA'ing the Buds. If you haven't used them in a while might want to check it out to see if you are having same issues.
cedargreen said:
Appears there may be an issue with the Google Assistant not working on the Buds. Several Google forums are having this issue, as well as me. The Buds drop connection after 1-2 minutes and then have to be forgotten from the Pixel XL 2, in my case, then repaired. Once repaired the situation repeats itself. Contacted Google and they've heard of this issue. Supposed possible update comming but looks like they are RMA'ing the Buds. If you haven't used them in a while might want to check it out to see if you are having same issues.
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I tried them but returned. Got my zolo liberty + and find them to be quite a bit better.

Too much vibration from speakers??

I was reading an article from bgr (link below) and they talked about a flaw that has not been talked about with the new pixel phones. They claim the speakers vibrate soo much when playing back music or video etc. that it feels like the vibration motor in the handset is on and is actually vibrating soo much you don't even want to hold the phone in your hand while audio is playing out the speakers.
The funny thing is I must have watched a zillion review videos and no one else has mentioned this. It would be weird that no one else caught this. I hope this is an isolated case if a case at all.
Anyone else heard of this issue?
https://bgr.com/2018/10/16/pixel-3-xl-review-supplement-design-flaw/
There's a huge difference between a flaw, and a feature/side effect. According to what is happening here the speakers are vibrating the phone from the sound of the speakers. There is no distortion, or sound issue, but a vibration side effect on the phone itself. It's like turning up your car stereo, or home theater, and the doors on the car vibrate, or the home speakers vibrate, and may even shake the walls. That is not a flaw, but a result of loud, sound speakers.
bobbyphoenix said:
There's a huge difference between a flaw, and a feature/side effect. According to what is happening here the speakers are vibrating the phone from the sound of the speakers. There is no distortion, or sound issue, but a vibration side effect on the phone itself. It's like turning up your car stereo, or home theater, and the doors on the car vibrate, or the home speakers vibrate, and may even shake the walls. That is not a flaw, but a result of loud, sound speakers.
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That's true but they claimed it was also significantly vibrating even at 50% volume. That's something I would expect at max volume. Either way we will see soon enough.
bsg411 said:
That's true but they claimed it was also significantly vibrating even at 50% volume. That's something I would expect at max volume. Either way we will see soon enough.
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Because of the IP68 rating, its pretty sealed, and thats why youre getting that vibration. Theres nowhere for that air to go so its going to bump into the case.
There is definitely a bit of vibration on my phone when music is played through the speakers but I currently don't find it to be an issue.
Sent from my Pixel 3 XL using Tapatalk
It's there AND the speakers are much louder than the 2 and quite crisp. I'll take the trade off
A good case might absorb it some....
I think it’s a flaw. I’ve seen so many reviews praising the speakers of the pixel and I was surprised to find out that the audio experience is really subpar. Compared to my iPhone XS Max the sound is night and day. The iPhone is louder, more clear, and overall more pleasing. Another user in another thread described the pixel audio as “everyone in videos sound like their mouths are full peanut butter when they talk” and it’s a very accurate description of the sound. Not to mention the phone does indeed vibrate a ton when you get anywhere north or 35% volume and most of the sound emitted comes through the bottom speaker making the whole auditory experience sound unbalanced and not truly stereo. Both the iPhone and Pixel have the same IP68 very but the iPhone absolutely smashes the pixel as far are speakers are concerned.
Sent from my iPhone using Tapatalk
I just got my pixel 3 xl setup and WOW im shocked at the amount of vibration from a video. I played a video of us singing happy birthday to my daughter on my Pixel 2 xl at 50% volume and near max say 90% and there is some vibration at the edges not much at the center. i then did the same test with the pixel 3 XL and its bad at 25% volume and gets worse from there the whole back vibrates right from the center out. both test with no case. Im going to pick up a case today and see if it absorbs some. This could be a deal breaker for me, i like to watch videos on my phone and that will just get annoying
Yeah there is a lot of vibration from the speakers thru the whole phone, my 2XL did not have that, the sound is a lot Fuller and louder then that phone though.
I have the Google fabric case and it does not reduce it at all.
It does not bother me to much, the buzzing/distortion on my lower speaker bothers me a lot.
Sent from my Pixel 3 XL using Tapatalk
My phone arrived today and I have a spigen case waiting for it. When I get home Ill test this out and report back how it feels.
After some more use there is some odd sound issues , sending a text through the stock app the sound makes an odd sound that is not present on my pixel 2 xl . is like a tiny crackly vibration sound . i have similar sounds from pokemon go as well ...man this really stinks , i expected the sound to be like my pixel 2 xl
The fact the phone is vibrating without distortion is pretty awesome.
It indicates fuller sound with more audio being produced in the low end.
This is fantastic news.
I'm sorry ya'll wimpy hands can't handle vibrations.
CZ Eddie said:
The fact the phone is vibrating without distortion is pretty awesome.
It indicates fuller sound with more audio being produced in the low end.
This is fantastic news.
I'm sorry ya'll wimpy hands can't handle vibrations.
Click to expand...
Click to collapse
It’s not a matter of hands being bothered, at least not for me, it’s a matter of the sound being **** because there is too much low end frequency and resonance and the highs and mids become almost inaudible. I won’t use it without headphones now cause I just can’t understand and clearly, the sound coming from the music or videos. Either that’s or I’ll just pick up my iPhone because it sounds like a damn IMAX Dolby experience in comparison lmao
Sent from my iPhone using Tapatalk
CZ Eddie said:
The fact the phone is vibrating without distortion is pretty awesome.
It indicates fuller sound with more audio being produced in the low end.
This is fantastic news.
I'm sorry ya'll wimpy hands can't handle vibrations.
Click to expand...
Click to collapse
My pixel 2 xl sounded nice with out the annoyance of a vibrating phone on every sound. i like fuller sound to a point. sure my hands can HANDle it ( lol sorry just being silly and had to bold hand) but do i want or like it is another story. i watched the same few videos and they sounded good on both phones ans sure the 3xl was a bit fuller but the vibrating was sorta distracting for me , there might even be some distorting from it as well.
razor237 said:
My pixel 2 xl sounded nice with out the annoyance of a vibrating phone on every sound. i like fuller sound to a point. sure my hands can HANDle it ( lol sorry just being silly and had to bold hand) but do i want or like it is another story. i watched the same few videos and they sounded good on both phones ans sure the 3xl was a bit fuller but the vibrating was sorta distracting for me , there might even be some distorting from it as well.
Click to expand...
Click to collapse
This is my exact experience! If I’ve been watching videos on my pixel and then pick up my iPhone to watch a video it’s like I’ve steeped into an imax theatre with the Dolby atoms experience it’s so much better [emoji23]. Google needs to push an update to the sound tuning ASAP
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Pure+ said:
This is my exact experience! If I’ve been watching videos on my pixel and then pick up my iPhone to watch a video it’s like I’ve steeped into an imax theatre with the Dolby atoms experience it’s so much better [emoji23]. Google needs to push an update to the sound tuning ASAP
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Yeah i was comparing to my pixel 2 xl figured it was a fair comparison both with similar front firing speakers .... i i remember correctly my nexus 6P had some sound issues that was solved by updates so maybe they can reduce it a bit
razor237 said:
Yeah i was comparing to my pixel 2 xl figured it was a fair comparison both with similar front firing speakers .... i i remember correctly my nexus 6P had some sound issues that was solved by updates so maybe they can reduce it a bit
Click to expand...
Click to collapse
I was just totally shocked because I’ve seen so many reviews praising these speakers especially when compared to the two new iPhones and that’s just not been my experience at all. Maybe it’s preference but I can’t imagine how these things are define as clear, crisp, etc
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I love the phone but hate the distortion of the speakers, I don't listen to music that much but it is so bad, even on YouTube videos.i might have to return this thing.
I have seen 3 phones so far and they all have that issue. Maybe I have to switch to the 10s Max.
Sent from my Pixel 3 XL using Tapatalk
marcocb8 said:
I love the phone but hate the distortion of the speakers, I don't listen to music that much but it is so bad, even on YouTube videos.i might have to return this thing.
I have seen 3 phones so far and they all have that issue. Maybe I have to switch to the 10s Max.
Sent from my Pixel 3 XL using Tapatalk
Click to expand...
Click to collapse
Yeah everyone was going on about the notch and that's not too bad at all but the sounds is more of an issue for me at least , the 10s Max does sound good and doesn't vibrate like the 3xl, i was just comparing to my wife's. but man the only issue with that is using iOS

Question Is Speaker distortion normal?

I normally listen to buds, so I didn't notice on Day 1, but it's Day 6.
I noticed the bottom speaker tends to distort/rattle on low end even when not on Max volume. Is this normal for some of y'all?
This is what I use to test low-end
(1st track)
And my ROG 6 fails playing these tracks clearly in Poweramp.
Granted I am using a Treble-Bass preset on the EQ, but I always time the bass and low-end a few steps down because #1 I don't want bass must, and I want more clarity. I use the same disks for every device I use, phone/tablet speakers, earbuds, speakers... And everything performs great. But the ROG 6 just can't? I did do minor testing on Day 1 and didn't hear anything, but now I do hear noticable vibration.
Should I take it back? Is it normal and I'm being overly analytical?
I got my phone from Mobile Advance. They said if they couldn't replicate my issue, they charge a 20% restocking fee. Problem is 20% of $1200 is $240.
So please tell me y'all are hearing distortion/rattling too and it's not just me.
You can hear the distortion best at 13 seconds into investigation and the next 5 or 6 seconds after that.
And on Minstrel the audio is clearly clipping and distorting.
Volume is 80%
EQ looks like:
https://imgur.com/a/N6Qu3CI
This is a bass and treble boost, but it's so mild that it shouldn't be straining the speakers
System EQ is flat.
I also dealing with this:
https://imgur.com/ScSJ6il
https://imgur.com/lg8vyFX
Two pictures of ROG 6 in the dark, only difference is the phone is flipped. You can notice some pretty significant light bleed
yes its normal.
Danishblunt said:
yes its normal.
Click to expand...
Click to collapse
Even at low volume
Even the light bleed?
Here are the images, didn't img url doesn't work here
https://imgur.com/a/ujSt17a
These light smudges are the top corner of the phone displaying a #000000 black image, photographed by an LG v60.
All my other AMOLED devices I have in the house display this image so black you can't even tell the screen is actually on. My ROG 6 can't
Rottytops said:
Even at low volume
Even the light bleed?
Click to expand...
Click to collapse
Sad to say but yes.
As for your screen its ASUS rather poor implmentation of "green tint fix". You probably notice the lowest brightness level of the ASUS is much higher than some of your other phones, its their way of working around the green tint of these samsung panels.
The downgrade in hardware for the speakers + AMP is the reason why the quality isnt as good. The days of 1 amp per speakers are long gone.
On ASUS forums people are complaining about speakers a lot.
If you want more examples of how your speakers will go down the drain:
at 0:46
0:38
Honestly sounds like the speakers are about to blow up, even at lower volume levels. ASUS doesn't really give a damn tho, they claimed they "couldnt reproduce it" despite literally everyone else is able to easily reproduce it, honestly sounds like ASUS can't fix it and pretend its not a thing.
It's a repeat of the Rog3 where ASUS refused to fix the display where I had to come along and fix it via my kernel. Unless you find some devs that own the device and are bothered enough to fix it, you're out of luck.
Danishblunt said:
...
Click to expand...
Click to collapse
I already issued a return for replacement. Not super hopeful after this thread but maybe the replacement will be better? I have/had a 30-day return window so if there was ever a time to try a replacement, now's the time.
Rottytops said:
I already issued a return for replacement. Not super hopeful after this thread but maybe the replacement will be better? I have/had a 30-day return window so if there was ever a time to try a replacement, now's the time.
Click to expand...
Click to collapse
So distortion should be hardware issue to issue for replacement?
Lossani said:
So distortion should be hardware issue to issue for replacement?
Click to expand...
Click to collapse
Screen bleed was.
They could just argue the speakers are supposed to sound like how they do.
Screen bleed is undeniable.
And it really doesn't matter what excuse you/I/anyone should have to try for another replacement, if you have a 30 day return option to ameliorate a $1200 device investment, you should probably use it.
Hello has this distortion been fixed? Is the distortion only with the Chinese variants that have been flashed with global rom? Is the distortion affecting all batches or are there some batches that don’t have the distortion? I’m thinking of buying the global version, any help and info would be appreciated
Not fixed.
Sent back for replacement.
My model is the one sold by mobile advance for the North America region compatible with North American radios
Rottytops said:
Not fixed.
Sent back for replacement.
My model is the one sold by mobile advance for the North America region compatible with North American radios
Click to expand...
Click to collapse
Thanks for the reply, I’m buying mine from eBay but it’s a global edition so hoping it’s a good batch
Thanos88 said:
Thanks for the reply, I’m buying mine from eBay but it’s a global edition so hoping it’s a good batch
Click to expand...
Click to collapse
Make sure it's an authorized seller for the best buyer protection, best refund policy, and probably lower price. If you buy from a more riskier account.
I say that because you can buy from an independent seller and still likely get an ROG 6, but if you nit pick some things about the screen and speakers like I did, you most likely won't have much options to deal with it.
I got my phone 10 days before it's release, new in box sealed, unused phone... And 5 days later my problems started showing up.
Had I got my phone not from an authorized seller, of likely have a harder time convincing them for a replacement
Rottytops said:
Make sure it's an authorized seller for the best buyer protection, best refund policy, and probably lower price. If you buy from a more riskier account.
I say that because you can buy from an independent seller and still likely get an ROG 6, but if you nit pick some things about the screen and speakers like I did, you most likely won't have much options to deal with it.
I got my phone 10 days before it's release, new in box sealed, unused phone... And 5 days later my problems started showing up.
Had I got my phone not from an authorized seller, of likely have a harder time convincing them for a replacement
Click to expand...
Click to collapse
Thanks for this information. I’m buying from a eBay business seller and they have a 30 day no quibble return policy. I’ll put the rog through extensive testing the second I receive it. Is the speaker issue the only problem I should look out for ? Anything else I should check ?
Thanos88 said:
Thanks for this information. I’m buying from a eBay business seller and they have a 30 day no quibble return policy. I’ll put the rog through extensive testing the second I receive it. Is the speaker issue the only problem I should look out for ? Anything else I should check ?
Click to expand...
Click to collapse
Speaker distortion is on the low end. So on base heavy audio, you'll hear rattling.
High end may sound a little tinny.
You can make the argument that these "Problems" were intentional and thats how they're supposed to sound.
However the faint glow of light bleed on the screen is a legit problem. It's an only noticable in low light but once you notice it, it's impossible to not notice.
AMOLED is supposed to have every pixel be it's own lightsource. So if the value is #000000, then the black should be so black that you can't even tell the display or that pixel is even supposed to be on. Well on my phone, it doesn't/didn't.
Not my only AMOLED devices don't have this is problem.
But the real big issue of having this faulty screen issue within 7 days of ownership is that the only other person here is telling me "Oh that's normal"
Rottytops said:
Speaker distortion is on the low end. So on base heavy audio, you'll hear rattling.
High end may sound a little tinny.
You can make the argument that these "Problems" were intentional and thats how they're supposed to sound.
However the faint glow of light bleed on the screen is a legit problem. It's an only noticable in low light but once you notice it, it's impossible to not notice.
AMOLED is supposed to have every pixel be it's own lightsource. So if the value is #000000, then the black should be so black that you can't even tell the display or that pixel is even supposed to be on. Well on my phone, it doesn't/didn't.
Not my only AMOLED devices don't have this is problem.
But the real big issue of having this faulty screen issue within 7 days of ownership is that the only other person here is telling me "Oh that's normal"
Click to expand...
Click to collapse
Would you say those issues are major in terms of will they affect future use? Are they irritating at all or can you look past them?
I just ordered my rog 6 from a uk seller brand new sealed so I’ll post on here about the sceeen and speakers if any issues that you’ve mentioned
They're nitpicking reasons that I felt I had to address because I was still within 30 days of a return/replace.
They're livable problems you could learn to tolerate.
But when ROG 6's own site and resellers are drawing extra attention to it's screen and speakers as marketing material to describe how they're the best, then you should expect them to be the best.
Rottytops said:
They're nitpicking reasons that I felt I had to address because I was still within 30 days of a return/replace.
They're livable problems you could learn to tolerate.
But when ROG 6's own site and resellers are drawing extra attention to it's screen and speakers as marketing material to describe how they're the best, then you should expect them to be the best.
Click to expand...
Click to collapse
Thank you for all of your info. Please update on this thread when you’ve received your replacement & if your replacement still has the same issues or not.
And I agree, ASUS put so much hype behind this phone and it’s turned out to be a disappointment
Rottytops said:
They're nitpicking reasons that I felt I had to address because I was still within 30 days of a return/replace.
They're livable problems you could learn to tolerate.
But when ROG 6's own site and resellers are drawing extra attention to it's screen and speakers as marketing material to describe how they're the best, then you should expect them to be the best.
Click to expand...
Click to collapse
Sadly the screen is just some leftover garbage. E4 has been replaced by E5 last year. The speakers used to have dedicated amp per speaker (rog3) they also removed that. Its a massive downgrade. The E4 panel is nothing special either, ull find it on budget phones.
Just got my "replacement" with some good and bad news.
Good news. I got much better sounding speakers. The same problem I heard as little as 60% volume doesn't manifest itself until 100%
Bad news... Kind of... The light bleeding, fringing, glowing, whatever you wanna call it, is technically worse on the new model. It's no longer exclusive to the one corner of the phone, it fills up most the screen from top to bottom.
While this may sound worse than before, and technically is... But because the issue is more evenly distributed across the screen, it makes for a far, far less distracting issue. While it isn't 100% true black,
No longer is my eye drawn to the the one corner on dark screens. Now the entirety of the screen seems like it matches.
I suppose these phones arent going to come completely "perfect"
But as long as I can ignore or can't notice the issues, I'm more content. Out of sight, out of mind.

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