Freeze and Reboot problem - Planet Gemini PDA Questions & Answers

Hi,
I'm facing serious problem with freeze and reboot frequently :crying:
My Gemini PDA is Japanese keyboard layout and 4G+WiFi type.
I tried to do following action for checking what root cause is.
- I removed microSD card and SIM card
- I rebooted by manual and connect to WiFi network.
But nothing was changed.
I also tried a soft reset from "backup and reset" -> "data reset" in Android OS settings but nothing was improved.
Does anyone have similar or same problem like me?
One more thing:
Planet Computer support suggested me full factory reset.
But I could not find how to do it. I tried it by pressing both ESC(power) button and side button simultaneously
but there is no available command like full reset.
Any suggestion or information is welcome!
Best regards
Akira

additional info.
I tried to find when freeze problem happens as following.
1) Input method conflict
1st time, I installed Google Japanese language input and activate both Google's and Gemini keyboard input. This may make conflicts and freeze problem was happened.
I disabled Gemini keyboard input and leave Google's input as active.
It looked reducing the error rate but not fixed yet.
2) Evernote app
When evernote app syncs with cloud 1st time, freeze problem happened. This happens only once.
3) Playing movie file from google photo app
Some times happens.
4) initial setting up
So I did reset of my data and apps on Android OS.
But reboot problem might be getting worse.
Inputting my google account like "[email protected]" but frozen and reboot happened before inputting "@" character.
I tried to find root cause by removing SIM card but the problem happened again.
I asked my Japanese Gemini users if they are facing similar problem but no one faced the problem.

reflashing image but nothing changed
Hi,
I got suggestion from Planet Computer's support team that flashing image might fix the problem.
I tried it but nothing was improved.
I already sent the result to team. I hope they will pick my pda up then replace it.
---
By the way, it does not need install flash tool driver if you use Windows10.
Just launching Flash tool works without installation of the driver.

Related

Messaging Accounts deleted after Soft Reset

Hi guys!
I'm using a Trinity (WM6; Build 17944.0.3.1), everythings is great - except whenever I do a soft reset my messaging accounts are no longer there (Yahoo, Gmail, etc.) default accounts such as Text & MMS are intact but I always end up setting up my Yahoo & Gmail account whenever I do a soft reset.
Any tips?
locate a file called "startclean" in /windows/startup, and delete it, that could be the reason.
taiseer999 said:
locate a file called "startclean" in /windows/startup, and delete it, that could be the reason.
Click to expand...
Click to collapse
Excellent tip. I'll try it out and report if it works.
taiseer999 said:
locate a file called "startclean" in /windows/startup, and delete it, that could be the reason.
Click to expand...
Click to collapse
I opened my startup folder and there is no reference to "startclean."
I have the following: btdwake, poutlook & VCDaemon. I already did a hard reset & after setting up a new message account (Yahoo & Gmail) after resetting these accounts vanish.
Help!
mcnl6754 said:
Hi guys!
I'm using a Trinity (WM6; Build 17944.0.3.1), everythings is great - except whenever I do a soft reset my messaging accounts are no longer there (Yahoo, Gmail, etc.) default accounts such as Text & MMS are intact but I always end up setting up my Yahoo & Gmail account whenever I do a soft reset.
Any tips?
Click to expand...
Click to collapse
you can use this to restore them accounts, works great.
I've noticed the same thing happening on my P3600 after installing certain programs (too bad I dont remember which ones) but only on certain ROM's
mndgz said:
you can use this to restore them accounts, works great.
I've noticed the same thing happening on my P3600 after installing certain programs (too bad I dont remember which ones) but only on certain ROM's
Click to expand...
Click to collapse
What can I use? Is there a URL or Hyperlink?
mndgz said:
you can use this to restore them accounts, works great.
I've noticed the same thing happening on my P3600 after installing certain programs (too bad I dont remember which ones) but only on certain ROM's
Click to expand...
Click to collapse
Got it. Thanks! Will send feedback once I get my device setup.
Thanks again.
Problem Solved - for me anyway
Had the same problem, was driving me crazy untill I found this:
Set up all your settings, email accounts, etc. Make sure your phone is not plugged in to your charger or sync cable, if it is, unplug the cable and wait a few moments. Turn off your phone by holding the power button for 4 seconds,
then restart.
Apparrently this writes the settings to memory so that after a soft reset they won't be lost.
I did this two days ago and the problem has not re-occurred for me.
Here's hoping.
Messaging accounts and passwords disappearing probably solved!
Hi to all!
After a few days with this terrible problem I think I've found a solution!
For me it works for 100% and I really hope that it'll help you too.
So, the theory (you can look immediately to the next chapter if you don't care about details and just want the solution):
Problem with settings (mail accounts, passwords, exchange folders) disappearing and known solution (start IE, disconnect, turn off) telling us that problem is connected with saving settings to the filesystem.
There might be 3 problems:
1. Some huge cache for system setting. Flush operation is not so often, so everything lost during a soft reset.
2. Some error in system databases support.
3. We're closing system application in some wrong way....
So, I started with simple 3rd variant and I've found out that all of us are using HTC X-button application to close running programs instead of minimize them.
Currently I have installed PDAVIET rom with X-Button 1.51 (build 30470).
The Solution:
Open registry editor and remove X-Button daemon "taskserStart.exe" - go to HKEY_LOCAL_MACHINE/Init and find value "LaunchXX" with data "taskserStart.exe" and delete it!
That's all!
Thank you!
EDIT:
To avoid misunderstanding I'll describe steps:
1. Delete registry value: "Open registry editor and remove X-Button daemon "taskserStart.exe" - go to HKEY_LOCAL_MACHINE/Init and find value "LaunchXX" with data "taskserStart.exe" and delete it!"
2. SoftReset
3. Enter passwords, restore accounts etc.
4. Completed!
Also I've found previous version of X-Button and with this version accounts and passwords don't disappear: View attachment X-Button1.5.cab
Lost Settings
Hi all,
I have problems with the same ROM's, I found this thread and go test this.
I lost BT, WiFi, IE and Mail setting
efrost said:
Hi to all!
After a few days with this terrible problem I think I've found a solution!
For me it works for 100% and I really hope that it'll help you too.
So, the theory (you can look immediately to the next chapter if you don't care about details and just want the solution):
Problem with settings (mail accounts, passwords, exchange folders) disappearing and known solution (start IE, disconnect, turn off) telling us that problem is connected with saving settings to the filesystem.
There might be 3 problems:
1. Some huge cache for system setting. Flush operation is not so often, so everything lost during a soft reset.
2. Some error in system databases support.
3. We're closing system application in some wrong way....
So, I started with simple 3rd variant and I've found out that all of us are using HTC X-button application to close running programs instead of minimize them.
Currently I have installed PDAVIET rom with X-Button 1.51 (build 30470).
The Solution:
Open registry editor and remove X-Button daemon "taskserStart.exe" - go to HKEY_LOCAL_MACHINE/Init and find value "LaunchXX" with data "taskserStart.exe" and delete it!
That's all!
Thank you!
EDIT:
To avoid misunderstanding I'll describe steps:
1. Delete registry value: "Open registry editor and remove X-Button daemon "taskserStart.exe" - go to HKEY_LOCAL_MACHINE/Init and find value "LaunchXX" with data "taskserStart.exe" and delete it!"
2. SoftReset
3. Enter passwords, restore accounts etc.
4. Completed!
Also I've found previous version of X-Button and with this version accounts and passwords don't disappear: View attachment 49412
Click to expand...
Click to collapse
Does this mean, that the Installation of the linked X-Button 1.5 version
would avoid the problem??
Olioaglio
Olioaglio said:
Does this mean, that the Installation of the linked X-Button 1.5 version
would avoid the problem??
Olioaglio
Click to expand...
Click to collapse
In general, yes, but I didn't try to install older version above working newer version.
What I did is:
1. Removed registry key and then soft reset.
2. Install older version.
Thank you!
As to me X-button is not related to this issue. This is a feature of wm6 implemented with bugs by Dopod, who provided a lap with bugs.
This issue and others can affect a lot (if not every) dopod roms, It can be mitigated by disabling file system cache, but require a new lap to be solved.
Have a look here and around for further information:
https://msdn2.microsoft.com/en-us/library/aa923659.aspx
Ciao
claros said:
As to me X-button is not related to this issue. This is a feature of wm6 implemented with bugs by Dopod, who provided a lap with bugs.
This issue and others can affect a lot (if not every) dopod roms, It can be mitigated by disabling file system cache, but require a new lap to be solved.
Have a look here and around for further information:
https://msdn2.microsoft.com/en-us/library/aa923659.aspx
Ciao
Click to expand...
Click to collapse
Hi!
As I said, it might be problem with cache, but nevertheless new version of X-Button closes system applications in different way than old version (probably using KillProcess or something... I didn't study it in details) and with old one system applications have time to save their settings.
It is true that reason is not in X-Button, but using old version I don't have this problem at all.
Solution is not for fixing a bug in OS, but for avoiding the problem.
Thank you!
P.S. Thanks for the link. I'll study it.
shelby67 said:
Had the same problem, was driving me crazy untill I found this:
Set up all your settings, email accounts, etc. Make sure your phone is not plugged in to your charger or sync cable, if it is, unplug the cable and wait a few moments. Turn off your phone by holding the power button for 4 seconds,
then restart.
Apparrently this writes the settings to memory so that after a soft reset they won't be lost.
I did this two days ago and the problem has not re-occurred for me.
Here's hoping.
Click to expand...
Click to collapse
I did as instructed, and this worked exactly as stated. WOW!
My settings are retained whenever I do a soft reset. Simple, clear & more importantly IT WORKS!!
Thanks.
Not So Fast!
mcnl6754 said:
I did as instructed, and this worked exactly as stated. WOW!
My settings are retained whenever I do a soft reset. Simple, clear & more importantly IT WORKS!!
Thanks.
Click to expand...
Click to collapse
Thanks mcnl6754,
However not long after I posted, I lost my settings again. I haven't tried esofts fix yet. I was hoping for some more feedback first.
I did ring HTC (Australia) about this, they denied any fault of the ROM.
I am using the latest official ANZ rom from their website.
shelby67 said:
Thanks mcnl6754,
However not long after I posted, I lost my settings again. I haven't tried esofts fix yet. I was hoping for some more feedback first.
I did ring HTC (Australia) about this, they denied any fault of the ROM.
I am using the latest official ANZ rom from their website.
Click to expand...
Click to collapse
After trying out your suggestion - I have sucessfully retained my message settings for 3 days without a glitch so far. Have done as much as 10 soft resets just to make sure it was retained. So for me everything has worked out perfectly.
Thanks again.
Hi to all!
I have to tell that disabling X-Button was working for a week or so and then I lost my settings again.
Also I tried to disable file system cache, it was working for a few days and yesterday night I've lost my settings once more.
100% solution doesn't exist yet.
I'll keep trying, but I feel like it would be easier to create small application which will configure everything (network, e-mails) and put it into autostart. :-\ I'll work on this issue next weekend.
Problem Solved
I've install Mary ROM and problem solved!
http://forum.xda-developers.com/showthread.php?t=327967
some body have tried to disable the system cache???

Minor issues - Help appreciated

Hi all!
I'm new to DHD but NOT to android as I have a HD2 running android since July 2010!
However i made a fatal idiot error when i was so existed to the extent where i updated the software directly when getting it and now i'm stuck with it. I have:
-2.3.3 android
-2.42.415.1 build
-12.54.50.25U_26.09.04.11_M2 baseband.
- and of course a stock ROM unrooted and locked!
Ok so here's the minor issues i'm having:
1- Although i have disabled (unticked) all prediction and spell correction in keyboard settings, it's still giving me a red line under wrong words (or so it thinks) and gives me the ability to add it to custom words although i dont want that.
Any help on that?! (i know i can install another keyboard but the stock one is the perfect for me)
2- Weather animation (after unlock) plays 1 on 20 times with sound effects and the remaining 19 times without any sound!
Any help on that too?!
4- The magnification window that is created when u scroll on a keyword while typing is shifted upwards!!!
Example: if i write : asdaksdj asd midnight lkj asdakjd akj daklsj dalkjsd
asd asdl kjas dlkajsd lakjd laksjd daytime laskjd laskjd laskj dlakjfggjwpio
qweoiusdfkj dfknsdlfisdfop
and if slide on "daytime" i can see the word "midnight" magnified while i can see the top of the cursor moving on the word "daytime"!!!
However also 1 on 20 times it works normally!!!
Any help?!
3- Finally one irritating issue is that i cannot set a security lock screen for this phone!
In fact, i "can" set a "pattern" or a "PIN" or a "Password" without any problem, however it does only work once after unlock!!! After that it will be disabled automatically. When i go to settings i can see like if there's no security locks!!!
Any help on that please?! (PS whatever the duration of autolock (i mean immediately, after 3min, etc....) is set, it's still the same)
Thanks guys!
Anyone please?!
red dots are bug(or maybe htc didnt want to disable that) , also all htc gingerbread update have bugs, that's the reason i rooted my phone, because factory reset didnt help me.
i didnt have problem with weather.
try factory reset, and if that does not solve the problem, root is your friend.
before you done factory, remove battery for few seconds, and see if you still have problems.
I think you try doing 'Factory data reset'
Factory data reset will lose all data on your phone memory but not the data on SD card. So make sure you back up SMS, Contacts and calendar entries etc..
Then go to 'Settings > SD & phone storage > Factory data reset
then follow the instructions.
Hope this will help,
Good luck!
the question is
How in the hell you couldn't downgrade ...to get ROOT

[Q] Mobile ID problem [sPIN]

Hello,
I have special SIM card issued by my operator which enables mobile ID use (with sPIN authentication) for connecting to bank or e-government. Works like this:
1. The user clicks the "Log in with mobile ID" option on a supported website
2. The phone displays a screen indicating that a connection is being made
3. The user is prompted to enter a mobile ID sPIN code into the phone
4. The screen on the phone disappears and the website is automatically reloaded with a logged in screen
It worked fine with stock firmware, but after I've rooted my HOX I'm not getting sPIN request screen anymore (step 3).
Have tried several custom AOSP or AOKP ROMs without luck, but found some of them partly working.
One I'm using right now is [ROM][4.2.2] Slim Bean - Endeavoru [STABLE][Build 7]. Mobile ID worked for first days after flashing it but later I was only able to use it for a few random times (after restarts). Then it works till next restart...
I was first thinking its an issue of incompatible apps I've installed or system settings I've mixed up, but somehow it works sometimes after restart (with very low success rate though). Also tried to restart into safe mode - it worked for the first time, but no luck for the next ~20 safe mode restarts after that.
I've also found hints it could be stk (SIM Application Toolkit) related problem. I can see SIM toolkit in my app list, though it doesnt' show up on running processes on developer tools.
If you're still reading this and have any ideas, please make some comments, maybe it would help me to get back on the right track, thanks!

[Q] Problem with Galaxy Tab 7'' update

Hello.
I recently got myself a Samsung Galaxy Tab 3 7in and everything seemed to be working just fine until the system eventually prompted me to update the Samsung software. I followed the steps, the tablet downloaded the update files itself and rebooted in order to install the updates. Problem is, during the reboot/installation process the screen remained black with just 2 lines of pixels on across the screen, I though this was part of the booting process but it just stood there for more than 10 minutes so I decided to turn it back on. Everything seemed to be fine, but then an error message came up saying there could be problems with the software (i didn't pay too much attention), but after this it won't let me install any apps. After an app is done downloading a message pops up saying "unknown error code during application install -110", plus my computer (or any other computer) doesn't detect when it's plugged in via USB cable. I've tried doing several factory resets and wipes and still have the same issues. Tried installing Kies but it won't detect it either.
How can I repair the firmware without having to connect the tablet to my computer? Is there anything I can download directly to it or transfer via Bluetooth to re-install the software?
Any help will be very much appreciated
Try resetting it back to factory defaults. You can google it easily.
hypnonaut said:
Hello.
I recently got myself a Samsung Galaxy Tab 3 7in and everything seemed to be working just fine until the system eventually prompted me to update the Samsung software. I followed the steps, the tablet downloaded the update files itself and rebooted in order to install the updates. Problem is, during the reboot/installation process the screen remained black with just 2 lines of pixels on across the screen, I though this was part of the booting process but it just stood there for more than 10 minutes so I decided to turn it back on. Everything seemed to be fine, but then an error message came up saying there could be problems with the software (i didn't pay too much attention), but after this it won't let me install any apps. After an app is done downloading a message pops up saying "unknown error code during application install -110", plus my computer (or any other computer) doesn't detect when it's plugged in via USB cable. I've tried doing several factory resets and wipes and still have the same issues. Tried installing Kies but it won't detect it either.
How can I repair the firmware without having to connect the tablet to my computer? Is there anything I can download directly to it or transfer via Bluetooth to re-install the software?
Any help will be very much appreciated
Click to expand...
Click to collapse
my friend has the same problem. did you fix the issue? if so how?
I am using the Apex Launcher but I think this is possible with stock launcher as well hopefully it helps someone. This is one way to do a factory reset is:
You will need your MSL TO DO THIS. If you don't know it put the "Factory Mode" shortcut on your home screen then skip down to the 2nd part of this post & install the msl app.
FACTORY RESET:
1) long click on the home screen
2) click on shortcut
3) select Activities
4)Scroll down to "Factory Mode" tap it then select the dropled down one. This will put a Shortcut on the Home Screen.
5) Find the Factory Mode shortcut you just made & tap it to open it.
6) Dial ##786# then on the screen that pops up
7) select "RESET"
8)enter your msl in the box that popped up then select ok then the device will reboot & when it powers backup it will be like it was from the factory & if you don't know your MSL follow the instructions below.
TO GET MSL:
1) In a browser type bit.ly/mslutility - can sideload if needed
2)install app
3) Open app & click get MSL it will most likely fail this is fine.
4) click on the factory mode shortcut you made to open it
5) dial ##3282# & put in 6 zeros-it will tell you that it's incorrect this is fine. Go back to home screen
6) Open the MSL App & click on Get MSL-this time it should give you your devices 6 digit MSL Code. Write it down. Then do step # 6 above to reset your Device.
This shortcut will allow you to put the Sprint SGT3 into DIAG MODE(##3424#) , get into the ##data#(##3282#) menu, do the factory reset ##RTN# (##786#) & most likely any other Dialer/hidden menu's for this device.
Thanks to the MSL App builder(not sure who it is so let me know please)
Sent from my SGT3 SM-T217S using Tapatalk 4 I Flashed 2 Selectel
What is it trying to update to? 4.2.2?
Levi Woodard
Woodardwoodworks.com
Sent from the XDA premium app.

Fingerprint scanner vanished - Alternate password forgotten

Guys,
I done goofed.
Allowed the young one to play with the tablet, lo and behold, the fingerprint scanner was "gone" and the tablet was requesting the alternate password, which I'm ashamed to say I have no Idea what it is.
I've tried to access the tablet with Android Device Manager, which gives me 3 options, RING - BLOCK - ERASE
After researching, I read that clicking on block and setting up a password there would work, but it doesn't. It just gives me a message saying that "Since google has verified that a screen lock is already set, the password that you entered won’t be needed"
There's no samsung account set.
While I know I could do a factory reset, It would be sad to lose some of the photos and files on the device.
Crazy ideas to help this fool here?
cheers,
Dan
factory reset wont delete your photos and files. it just delete system related data/install apps. unless you format your internal drive.
Hmm I thought that could be the case, but the only way I can do as reset now is going into that special mode by pressing power, home, volume buttons when the tablet is off right?
Won't the option I find there more drastic that a regular factory reset?
I haven't tried yet because I was hopeful for another solution :/
No other option available, would be terrible if there was (security bug!) Just do a factory reset in recovery mode, never got my personal files deleted that way, even Bluetooth downloads and old app folders stayed there

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