Unbrick Sony Xperia z5p e6853 - Xperia Z5 Premium Q&A, Help & Troubleshooting

Hello, my Sony Xperia when connected to a PC is defined as QHSUSB_BULK. Help me unbrick my device (e6853).
If need I can add information.

ProphetGreat said:
Hello, my Sony Xperia when connected to a PC is defined as QHSUSB_BULK. Help me unbrick my device (e6853).
If need I can add information.
Click to expand...
Click to collapse
what did you do, or what happened to get your phone in that state?
its better to give explanation so we can understand the issue and try to help if possible

Nidhal AKA the king said:
what did you do, or what happened to get your phone in that state?
its better to give explanation so we can understand the issue and try to help if possible
Click to expand...
Click to collapse
Hello, I came home and put on the phone to charge, after which it was found that the phone does not respond to it, but the battery is charging. When connecting to a PC with an inserted battery
usb\vid_0000&pid_0000\5&117FFB01&0&1
When connecting without battery to the computer
usb\vid_0FCE&pid_DDDE\5&117FFB01&0&1

ProphetGreat said:
Hello, I came home and put on the phone to charge, after which it was found that the phone does not respond to it, but the battery is charging. When connecting to a PC with an inserted battery
usb\vid_0000&pid_0000\5&117FFB01&0&1
When connecting without battery to the computer
usb\vid_0FCE&pid_DDDE\5&117FFB01&0&1
Click to expand...
Click to collapse
so your phone is already disassembled?
what happened exactly? and why did you tear down?

Nidhal AKA the king said:
so your phone is already disassembled?
what happened exactly? and why did you tear down?
Click to expand...
Click to collapse
Thank you for trying to help me, but I do not know English very well and therefore poorly understand what you mean, and so I can say that disassembled the phone was accidentally (it fell and crashed a gentle cover, then I glued the old one), the gadget itself was not subjected to either rooting or unlocking bootloader.

Related

ZL doesn't boot after root

So, me and a friend of mine tried to Root my brand new Zl ( model no. c6502 ) after that, whenever I try to turn it on (without a charger), the device vibrates, Sony logo appears and then shut off itself. With the wall charger, right after I plug the USB cord, the LED Notification turn on in the red color, Sony logo appears again and then resets, but with another thing, after reseting the device enters in some kind of boot-loop and it simply don't stop. After I had all this headache, I tried to use both Sony Update Service and PC Companion in order to restore the "original" rom, with no success by using SUS, but with PC Companion, although, by holding the OFF button until it vibrates 3 times and then try to turn it on by pressing Vol-Up + Power Button with the charger plugged in, I managed to make it boot. The only problem is, if I take the Charger cord out, the device simply shut down, recreating the whole problem again...
My ZL is currently without BLU ( BootLoader Unlocker ) along with the original Rom installed directly from the PC Companion.
I'm worried because it looks like some hardware issue or a problem with some kind of file that assist the device in it's boot...
Besides me, is there anyone that had the same problem as mine and know how to fix this issue? Can any of you guys help me, please?
Thank you so much for the attention
Which batch your xzl?13w?
Sent from my C6503 using xda premium
riyoshadqi said:
Which batch your xzl?13w?
Sent from my C6503 using xda premium
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Click to collapse
I'm sorry, I didn't quite get what you said, can you explain to me?
tsuyoshikoike said:
I'm sorry, I didn't quite get what you said, can you explain to me?
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Click to collapse
You can check build date behind the black paper that is under the simcard compartment
Sent from my C6502 using xda premium
riyoshadqi said:
You can check build date behind the black paper that is under the simcard compartment
Sent from my C6502 using xda premium
Click to expand...
Click to collapse
I don't know if this is the same thing, but yes, I do see something like 13w18
Something similar happened to me, I fixed it by pressing the OFF button and let it go when the phone vibrated, by OFF button I mean the one that is under the cover with the sim and sd card
maferrario said:
Something similar happened to me, I fixed it by pressing the OFF button and let it go when the phone vibrated, by OFF button I mean the one that is under the cover with the sim and sd card
Click to expand...
Click to collapse
But you managed to make it work after only vibrating once? or after the three times?
So...After struggling with my phone for what now...5 days, now i'm having the same problem from a guy that I say these past days. While out of the Wall Charger, Sony logo appears but it doesn't boot. With wall charger, it boots, Android starts and everything works just fine, until you take it off from the charger, working for like...2 seconds, it turns off...
I think that I'm almost fixing it XD
Is anyone having the same problem as mine? Anyone who actually made it work? Please, share with us how? xD
P.S.: I'm still trying to figure it out, but help is greatly appreciated :laugh:
Anyone? D:
If flashing new rom can't help, I advise you to get a warranty. There is one guy here having that similar problem, he tried so many method to fix but to no avail. To save ur time just claim the warranty.
Ur problem seem to related with power source which related with battery.
Sent from my Z10 using Tapatalk 4
butatx said:
If flashing new rom can't help, I advise you to get a warranty. There is one guy here having that similar problem, he tried so many method to fix but to no avail. To save ur time just claim the warranty.
Ur problem seem to related with power source which related with battery.
Sent from my Z10 using Tapatalk 4
Click to expand...
Click to collapse
I have a little problem...I bought my Xperia ZL in US territory, so technically I have US waranty but I live in brazil and the warranty will not be able to cover it.

[Q] xperia m total dead

please help,
my phone suddenly dead after i went for pee (but i did't grab it when i take pee)
now, my phone can't start, can't charge, can't connected to pc,
i tried to solve it by pc companion, SUS, and flashtool,
but there is no sign that my phone detected by those tools,
and there is no led indication when i connected to pc,
what i suppose to do?
benn_seiei said:
please help,
my phone suddenly dead after i went for pee (but i did't grab it when i take pee)
now, my phone can't start, can't charge, can't connected to pc,
i tried to solve it by pc companion, SUS, and flashtool,
but there is no sign that my phone detected by those tools,
and there is no led indication when i connected to pc,
what i suppose to do?
Click to expand...
Click to collapse
If your phone isn't even going into flash mode than better try pulling out and reinserting the battery or try another one, and if that not works than take it to service center, no matter if you have rooted it they won't notice unless you have unlocked bootloader.
But mostly I think it's a battery problem so try another one from your friends or anyone. Good luck.
Hit thanks if I helped
Sent from my C2004 using Tapatalk
Wow, this is strange. As the comment above mine said, i also think it is a battery problem
Sent from my C2004 using XDA Free mobile app
i've tried to pull-insert battery, but nothing happen
then i tested battery with a led, and it's lighting
so i think it's not battery problem
do you think it's hardware problem guys?
thanks for your replies
I've seen this problem before with a work colleague, he got a c1905 for his daughter and within 2 weeks it did the same just turned off and wouldn't turn back on or do anything so he got a new one thru warranty pretty sure its a hardware problem on the board
Sent from my C1905 using XDA Premium 4 mobile app
unlucky me
my waranty is void, because white-mark on my phone turn into red
maybe i must look for new phone
thanks for your info
benn_seiei said:
unlucky me
my waranty is void, because white-mark on my phone turn into red
maybe i must look for new phone
thanks for your info
Click to expand...
Click to collapse
Well that's just unfortunate. Good luck on the new phone
Sent from my C2004 using XDA Free mobile app
Try going to pee again.
May be phone will start till you return. [emoji13]
StraightEdgeKid said:
Try going to pee again.
May be phone will start till you return. [emoji13]
Click to expand...
Click to collapse
that's awesome option
benn_seiei said:
that's awesome option
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Click to collapse
Can you give me complete info of your device (like model no. , rooted..etc..)I think i can fix it for you
my device just standart firmware from sony
i haven't rooted my device
but i have upgraded os by pc companion, so now it's load 4.3 from sony
everything just look fine until about 1 week later from the day of upgrade
now, it's lying dead on my desk
i've tried several method that i mention before (pc companion, sus, flashtool), but that's not working
thank for your kindness and attention
sorry if my english is not good
sorry i almost forgot
model no. C1905
os 4.3
firmware 15.4.A.0.23
thank you
problem solved
it's hardware problem
i know it from my friend
and my device got replacement some part
now, it's working again
:fingers-crossed:
how did you revive your phone plz?
benn_seiei said:
problem solved
it's hardware problem
i know it from my friend
and my device got replacement some part
now, it's working again
:fingers-crossed:
Click to expand...
Click to collapse
how did you revive your phone plz?
can you tell me about the way you did it, because I have a dead sony m dual after swapping ram. and it doesnot work and pc cannot detect it..... so please give me a help
My xperia m phone is dead I can't unlock my bootloader. I used PC companion but it won't help me!. I went to service centre they told me to change board but the board is good!. What should I do please help me!

[Q] how the hell did the local shop is repairing my LG OG(hard bricked) without JTAG?

By mistake i flashed nexus 4 kernel to my og and hard bricked my phone. I went to local shop repairer and they opened the back of the phone and connect many wires to the board and connect it to pc.They did something in their pc(something in cmd, don't know exactly) and they said that software installation process went till 71% and the phone switched off because of low battery.Is this really possible without JTAG? or they telling lies?
That is in fact JTAG Riff. They open the phone and connect some wires to the back of the phone and transfer the needed files to bring back the phone to life.
shirish893 said:
By mistake i flashed nexus 4 kernel to my og and hard bricked my phone. I went to local shop repairer and they opened the back of the phone and connect many wires to the board and connect it to pc.They did something in their pc(something in cmd, don't know exactly) and they said that software installation process went till 71% and the phone switched off because of low battery.Is this really possible without JTAG? or they telling lies?
Click to expand...
Click to collapse
What do you think JTAGing is?
ITzRicardo94 said:
That is in fact JTAG Riff. They open the phone and connect some wires to the back of the phone and transfer the needed files to bring back the phone to life.
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Click to collapse
so u think that is JTAG?
Duo8 said:
What do you think JTAGing is?
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i dunno xD
i asked them whether they have JTAG or not. They replied they dont have :v
shirish893 said:
i dunno xD
i asked them whether they have JTAG or not. They replied they dont have :v
Click to expand...
Click to collapse
That is jtag... Probably thy don't knw the name for this procedure...
Sent from my LG-E975 powering Stock 4.4.2 & SOLID Kernel
This is how JTAg-ing is done on Optimus G.
http://www.youtube.com/watch?v=5NRXhJxbtYY

[Q] Xperia ZL always reset

Can anyone help me????? i have rooted my phone a long time, but, last night, jusst installed PurePerformances™X Golden Edition
now my phone always reset and stop at SONY logo, sometime at animation. I flash it by flashtool, now, i just can start my phone with charge on, my battery is fullfill but it still error at SONY logo unless charge on. ANY EXPERTS CAN HELP ME ???? :'(
Jinnee said:
Can anyone help me????? i have rooted my phone a long time, but, last night, jusst installed PurePerformances™X Golden Edition
now my phone always reset and stop at SONY logo, sometime at animation. I flash it by flashtool, now, i just can start my phone with charge on, my battery is fullfill but it still error at SONY logo unless charge on. ANY EXPERTS CAN HELP ME ???? :'(
Click to expand...
Click to collapse
That´s a known issue of Xperia ZL.
See here
http://forum.xda-developers.com/showthread.php?t=2541503
So, can you boot your phone up, and then it shuts off when you unplug it?
or are the symptom's different?
scifan said:
So, can you boot your phone up, and then it shuts off when you unplug it?
or are the symptom's different?
Click to expand...
Click to collapse
Right like you said, i can turn on if charge battery, when i unplug it, it shuts down :crying::crying::crying::crying::crying::crying:
soprano77 said:
That´s a known issue of Xperia ZL.
See here
http://forum.xda-developers.com/showthread.php?t=2541503
Click to expand...
Click to collapse
tks guys, now i see the dark future with my phone :'(((((((, So, The process of ROOT,CWM and other activities are not the main reason to break my phone ?????? Just simple are BATTERY ???:crying::crying:
Jinnee said:
Right like you said, i can turn on if charge battery, when i unplug it, it shuts down :crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
That's the battery issue...
How old is your phone (should it be under hardware warranty?), did you buy it new, did you unlock your boot partition (and if so, did you save it?)
scifan said:
That's the battery issue...
How old is your phone (should it be under hardware warranty?), did you buy it new, did you unlock your boot partition (and if so, did you save it?)
Click to expand...
Click to collapse
hello man, i have just bought it for 1 year, today i bring it in my store where i buy it. The phone repair personnel change a new battery and my phone still not working. )))))) funny mobile
Jinnee said:
hello man, i have just bought it for 1 year, today i bring it in my store where i buy it. The phone repair personnel change a new battery and my phone still not working. )))))) funny mobile
Click to expand...
Click to collapse
Wow... I'm surprised... that's generally the fix for that.
scifan said:
Wow... I'm surprised... that's generally the fix for that.
Click to expand...
Click to collapse
Now the store keeps my phone to test hardware components and machine )) I hope it will soon back to normal, Fortunately, I didn't unlock bootloader
When I took mine with same issue to my provider, it was sent directly to a Sony repair center where they replace both camera and battery!
(I swear, they gave me a diagnostic document)
Since then, my phone has been working very well
soprano77 said:
When I took mine with same issue to my provider, it was sent directly to a Sony repair center where they replace both camera and battery!
(I swear, they gave me a diagnostic document)
Since then, my phone has been working very well
Click to expand...
Click to collapse
last night, the store confirms for me my phone was broken with battery ))) so just wait, tks to share )))

Phone won't turn on

Hey guys, phone was working fine this morning, a bit slow, but working. Went to check it at work and the screen wouldn't come on, nor would it turn on so I put it down to a dead battery.
Got home, plugged it in and no light was showing to show it was on charge, took the battery out, tried it that way as well, still nothing.
I'm going to assume the phone has just died on me or needs a new USB port (possibly) Any help is appreciated. I was on Resurrection ROM, LP (I think)
Any help would be great!
Edit, just plugged it into my computer and my computer picks the phone up, but it isn't shown in windows explorer, odd. Still no screen, charging or LEDS either.
CptUnicorns said:
Hey guys, phone was working fine this morning, a bit slow, but working. Went to check it at work and the screen wouldn't come on, nor would it turn on so I put it down to a dead battery.
Got home, plugged it in and no light was showing to show it was on charge, took the battery out, tried it that way as well, still nothing.
I'm going to assume the phone has just died on me or needs a new USB port (possibly) Any help is appreciated. I was on Resurrection ROM, LP (I think)
Any help would be great!
Edit, just plugged it into my computer and my computer picks the phone up, but it isn't shown in windows explorer, odd. Still no screen, charging or LEDS either.
Click to expand...
Click to collapse
look in windows device manager and see what is being picked up.
is it qualcommode9008 or something else u ma be a victim of the ilapo bootloop issue and may have to send it to lg for waranty
TheMadScientist420 said:
look in windows device manager and see what is being picked up.
is it qualcommode9008 or something else u ma be a victim of the ilapo bootloop issue and may have to send it to lg for waranty
Click to expand...
Click to collapse
USB it says "QHUSB_BULK" Assuming the phone is bricked now, no warranty and it's bootloader unlocked so it'd be void sadly.
CptUnicorns said:
USB it says "QHUSB_BULK" Assuming the phone is bricked now, no warranty and it's bootloader unlocked so it'd be void sadly.
Click to expand...
Click to collapse
Some peoples have claim obtaining waranty even with bl unlock..
if u were flashing roms and this happend id say try hardbrick fix.
But i would atleast try sending it in. Dont brag about the bl unlocked and they may do it. If not u decline paying for service and theyll send it back.
TheMadScientist420 said:
Some peoples have claim obtaining waranty even with bl unlock..
if u were flashing roms and this happend id say try hardbrick fix.
But i would atleast try sending it in. Dont brag about the bl unlocked and they may do it. If not u decline paying for service and theyll send it back.
Click to expand...
Click to collapse
I'll have a look into that. No, I didn't do any sort of roms on the phone for over a year, just wouldn't turn on suddenly
CptUnicorns said:
I'll have a look into that. No, I didn't do any sort of roms on the phone for over a year, just wouldn't turn on suddenly
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Click to collapse
Worst they say is no. Nothing lost

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