How do I enable wi-fi calling on sprint? - HTC 10 Questions & Answers

I've called both Sprint and HTC and they point the finger at each other or think I cant read the menus. They tell me to go to the Sprint store which is in another town. I've called them multiple time over the past year. The M8 and M9 could do it why cant this still current high end model do it? I really could use wifi calling as my new employer has real bad signal but good wifi. I'm open to rooting/modding, as a last effort I 'upgraded' to Oreo and I'm not thrilled with it.
There is no mention of advanced calling or wi-fi calling in any of the settings menu. I do find internet calling, but I don't think that is the same. Help is greatly appreciated.

Planetary said:
I've called both Sprint and HTC and they point the finger at each other or think I cant read the menus. They tell me to go to the Sprint store which is in another town. I've called them multiple time over the past year. The M8 and M9 could do it why cant this still current high end model do it? I really could use wifi calling as my new employer has real bad signal but good wifi. I'm open to rooting/modding, as a last effort I 'upgraded' to Oreo and I'm not thrilled with it.
There is no mention of advanced calling or wi-fi calling in any of the settings menu. I do find internet calling, but I don't think that is the same. Help is greatly appreciated.
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I've just started looking into this as well. For a short time I had a Verizon branded HTC-10 and that was GSM. It showed the Advanced Calling sub menu and configuration for WiFi calling. But my Sprint CDMA version does not. It appears to be locked. I've read elsewhere that unlocking the phone will "open it up" such that WiFi calling is available. But, it's no guarantee that you'll be able to use it. You have to check with your carrier's administrator. In my case, I'm with Ting and they're an MVNO for Sprint.

Related

[Q] Recovery, Kernal, Modem Instruction Request

Good evening all. A friend gave me an HTC Incredible recently. My current carrier is AT&T however I find myself nearly completely fed up with CrApple. I would like to try out the HTC. I need instruction on how to recover, kernal, modem, or even flash an AT&T modem to it. Do you happen to know of an easy source that details the explanation(s) that I am looking for? Thank you, in advance, for your help tonight. -Sarah
Verizon phones can not work on AT&T's network. They send and receive data in different ways (Verizon = CDMA, AT&T = GSM). Not sure if you said you're staying with AT&T or not, but just putting that out there.
POQbum said:
Verizon phones can not work on AT&T's network. They send and receive data in different ways (Verizon = CDMA, AT&T = GSM). Not sure if you said you're staying with AT&T or not, but just putting that out there.
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Thank you for your reply. I am considering switching networks. I'm just trying to bypass the initial request to enter my phone number, as I don't have a Verizon plan as of yet, so that I may test out the phone that I was given (the HTC Incredible). The goal is to be able to connect the device to my WiFi and use the Incredible to do everything it is capable of except for phone calls and MMS's... I am very eager to see how much can be done with this new toy. Any advice?
SeattlePoise said:
Thank you for your reply. I am considering switching networks. I'm just trying to bypass the initial request to enter my phone number, as I don't have a Verizon plan as of yet, so that I may test out the phone that I was given (the HTC Incredible). The goal is to be able to connect the device to my WiFi and use the Incredible to do everything it is capable of except for phone calls and MMS's... I am very eager to see how much can be done with this new toy. Any advice?
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All you have to do is turn on your WiFi at home hit the menu button at the bottom of the incredible tap settings, go to wireless and networks, turn on WiFi, tap WiFi settings and it should of scanned and found your WiFi signal tap on it hit connect and there you go
Sent from my Incredible using XDA App
As soon as I am able to get into the phone I will do that, thank you. Right now the Incredible, since the power completely drained then charged and I tried to use the phone, I am first asked to enter my phone number. The phone won't allow me to access the menu or anything else until I enter a phone number. What I need to know is how to bypass that request for my phone number. Do you know how this is done?

[Q] Wi-fi calling on Verizon Note 3 with T-Mobile SIM?

I've searched for the answer for this, but found nothing...I apologize in advance if this has already been asked.
I have a Verizon Note 3 with a Tmobile SIM/Service, and would like to use the wifi calling/UMA feature that T-Mobile offers. In my office the network coverage is non-existent for all carriers, but there is wifi access. I can get online fine, but can't send a text or make calls. From what I understand Verizon has this feature blocked (or non-existent), Can I flash a T-Mobile ROM to activate this feature, or if I install a developer ROM, will this feature be available?
Thanks for any input!
your phone does not have the hardware to do WiFi calling. Only a T-Mobile phone will.
addisonite said:
I've searched for the answer for this, but found nothing...I apologize in advance if this has already been asked.
I have a Verizon Note 3 with a Tmobile SIM/Service, and would like to use the wifi calling/UMA feature that T-Mobile offers. In my office the network coverage is non-existent for all carriers, but there is wifi access. I can get online fine, but can't send a text or make calls. From what I understand Verizon has this feature blocked (or non-existent), Can I flash a T-Mobile ROM to activate this feature, or if I install a developer ROM, will this feature be available?
Thanks for any input!
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I believe tmobile is the only company that has wifi calling....tried to switch to verizon a few months back, and i asked them about the wifi calling if they had it there reply: "we are sorry, but our network is far more reliable then as of tmobile, and hence we dont need wifi calling" lol. so yeah, its not blocked, they just dont have the right hardware in place and even if they do, they wont be anywhere near tmobile...hope that made sense, kinda typing this while falling asleep
Sprint note 3 has wifi calling

Verizon and H3123 - WiFi Calling

I'm guessing I'm probably one of the few people out there using the Xperia XA2 on Verizon. My OG Pixel gave up the ghost yesterday so I picked up one of these XA2s because the price seemed hard to beat. The XA2 is certified under Verizon's Open Development program and functions as an LTE-Only device, with no CDMA connectivity.
Anyway, my question is if there is any way to get the WiFi Calling to actually work on the handset. I can confirm that the feature is still provisioned on my account, but the phone itself doesn't seem to pick them up. There is no option to enable it in the Phone application. If I go into Phone Info (*#*#4636#*#*), there are toggles for both Video Calling and WiFi Calling, but they are greyed out. I really do like the phone, especially for the price, but losing WiFi Calling might be a dealbreaker. Has anyone had any luck here?
Factory software, 50.1.A.12.9.
digitaloutsider said:
I'm guessing I'm probably one of the few people out there using the Xperia XA2 on Verizon. My OG Pixel gave up the ghost yesterday so I picked up one of these XA2s because the price seemed hard to beat. The XA2 is certified under Verizon's Open Development program and functions as an LTE-Only device, with no CDMA connectivity.
Anyway, my question is if there is any way to get the WiFi Calling to actually work on the handset. I can confirm that the feature is still provisioned on my account, but the phone itself doesn't seem to pick them up. There is no option to enable it in the Phone application. If I go into Phone Info (*#*#4636#*#*), there are toggles for both Video Calling and WiFi Calling, but they are greyed out. I really do like the phone, especially for the price, but losing WiFi Calling might be a dealbreaker. Has anyone had any luck here?
Factory software, 50.1.A.12.9.
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I recommend you to update to the latest version of the firmware, because after Verizon announced that XA2 is supported to their network, a special update was made for the USA variant of the XA2. Also verify if you have the USA firmware
Hey, sorry for the late response. Thanks for the reply. I am on the latest US firmware, which was required to get VZW compatibility in the first place. Without it, it wouldn't even connect.
No WiFi calling option anywhere, though. Kind of a bummer. Regardless, I've kept the phone. Everything else works pretty much the way I want it to, and fortunately for now I live in a really good service area.
digitaloutsider said:
Hey, sorry for the late response. Thanks for the reply. I am on the latest US firmware, which was required to get VZW compatibility in the first place. Without it, it wouldn't even connect.
No WiFi calling option anywhere, though. Kind of a bummer. Regardless, I've kept the phone. Everything else works pretty much the way I want it to, and fortunately for now I live in a really good service area.
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Hi, find some info here about wifi calling option https://support.sonymobile.com/global-en/xperiaxa2ultra/kb/801930746ffcf563015c0bfaac370020da/#gref

Sprint Moto Z2 Force on Ting (WiFi Calling Missing)

I recently purchased a new Sprint Z2 Force and activated it on Ting (it has only ever been on Ting and never on Sprint directly). Both Sprint and Ting support WiFi calling on this phone, but WiFi calling is not listed under the WiFi settings or in the Call settings of the dialer. However if I search in the settings for WiFi calling, I can see a WiFi Calling Settings in the App Info section, yet there is no way to turn it on or open those settings. I have updated the profile multiple times and also did a factory reset.
Am I missing something or is there something missing in the software since it never got activated directly on Sprint?
Any help/suggestions would be appreciated.
I do the custom rom thing and i sort of remember it just being there however, if you have not already checked "Mobile Networks" - under main phone settings, select "Network & Internet" once there, select "Mobile Network" - you'll see your carrier stuff/APN there I believe if you select "enhanced 4G LTE Mode" (you may have to make LTE you're preferred network mode in order to enable and/or display that option, again this was already there on mine. But see if that opened up any new menu items elsewhere i.e. back in the dialer app settings under "calls".
Did your phone come with a sprint SIM? Do you have the other carrier bloatware on there like Sprint ID? I know what you meant earlier about a possible software bypass, but all of that stuff is deff on the phone somewhere like you observed in App info, it may just be a matter of popping in a sprint SIM card to unleash it..
I continued to look into this for you. Sprint's name for Wifi calling is, well was -"Calling Plus". I found this article that advises one of the recent update removed the feature;
https://community.sprint.com/t5/Buz...alling-PLUS-Service-Decommission/ba-p/1017775
Since you got the sprint version you still have lots of software modification options. I also have sprint z2 foce, but I get better coverage on a GSM netwrok so my device is half sprint\half tmobile and I can deff say the wifi calling works. There's tons of information on here I can always help direct ya, but at least you're not crazy it WAS there.
lastly just to be sure, this has to be done prior,
"Log into your Ting account online and go to Device settings. Find the device you want to enable Wi-Fi calling for and click the edit icon in the Minutes section."
volcomguyaz said:
I continued to look into this for you. Sprint's name for Wifi calling is, well was -"Calling Plus". I found this article that advises one of the recent update removed the feature;
Since you got the sprint version you still have lots of software modification options. I also have sprint z2 foce, but I get better coverage on a GSM netwrok so my device is half sprint\half tmobile and I can deff say the wifi calling works. There's tons of information on here I can always help direct ya, but at least you're not crazy it WAS there.
lastly just to be sure, this has to be done prior,
"Log into your Ting account online and go to Device settings. Find the device you want to enable Wi-Fi calling for and click the edit icon in the Minutes section."
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Thank you for all the info so far! Here are some answers and additional info:
My phone did come with a Sprint Sim in it and that is the one I am using. Also there is not any of the Sprint Bloatware on the phone. If I search "Sprint" in my settings area, there is a My Sprint Launcher that is listed as Disabled and there seems to be no way to enable it, which is similar to the WiFi Calling Settings that shows up when I do a search for it in the settings. Also if I look at the Apps and "Show System" apps, Mobile ID is there which is the Sprint ID software I believe, but again it is Disabled with no option to enable it.
The WiFi calling is turned on in the Ting account.
The Calling Plus feature was disabled by Sprint in that link you shared, but that just disables WiFi calling over LTE. It does say regular WiFi Calling should be available.
On my phone when I go to Network & Internet > Cellular Networks> I see my Preferred Network Type which was Automatic, I switched it to LTE/CDMA. That does not seem to have opened any additional settings for me in the dialer or elsewhere.
Thanks again for all your support. If you have any other suggestions, let me know, but you have offered a lot already.

Wifi Calling, Verizon Pixel 2XL, using Straight Talk AT&T Sim no option

Hey all, I've been pouring over the forums here and other places trying to find a solution to my issue. I just got a Pixel 2XL the verizon version and I'm using it on Straight Talk with an AT&T sim card. So far so good except I cannot get wifi calling. I'm pure stock, android 9/Pie, no bootloader unlocks/rooting etc. The wifi calling option does not exist in the phone app nor in the settings anywhere. Even when you search for wifi calling, it simply takes you to the network and connections section of settings but wifi calling is no where to be found. I've tried the adb command (the one that apparently used to work on Oreo but not longer does on Pie) and that didn't work (though I didn't expect it to since many people said it no longer works on Pie). I have an Unlocked Note 9 as well and its wifi calling works perfectly fine so does anyone have a way to make this work? Reception at my home is somewhat lacking and I really need wifi calling.
Thanks!
mtweisenbarger777 said:
Hey all, I've been pouring over the forums here and other places trying to find a solution to my issue. I just got a Pixel 2XL the verizon version and I'm using it on Straight Talk with an AT&T sim card. So far so good except I cannot get wifi calling. I'm pure stock, android 9/Pie, no bootloader unlocks/rooting etc. The wifi calling option does not exist in the phone app nor in the settings anywhere. Even when you search for wifi calling, it simply takes you to the network and connections section of settings but wifi calling is no where to be found. I've tried the adb command (the one that apparently used to work on Oreo but not longer does on Pie) and that didn't work (though I didn't expect it to since many people said it no longer works on Pie). I have an Unlocked Note 9 as well and its wifi calling works perfectly fine so does anyone have a way to make this work? Reception at my home is somewhat lacking and I really need wifi calling.
Thanks!
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Click to collapse
Could you attach a screenshot with the WHOLE section of "Mobile Network", found inside of "Network & Internet" in the Settings -- make sure that you click on the drop down menu next to "Advanced Calling" -- this will help make sure that wifi calling is really missing as well as might point something out that may help with a solution. Moreso, personally, because I can't even imagine what the settings menu looks like missing this...
simplepinoi177 said:
Could you attach a screenshot with the WHOLE section of "Mobile Network", found inside of "Network & Internet" in the Settings -- make sure that you click on the drop down menu next to "Advanced Calling" -- this will help make sure that wifi calling is really missing as well as might point something out that may help with a solution. Moreso, personally, because I can't even imagine what the settings menu looks like missing this...
Click to expand...
Click to collapse
I have attached a screenshot of the mobile network section with the advanced section expanded.
mtweisenbarger777 said:
I have attached a screenshot of the mobile network section with the advanced section expanded.
Click to expand...
Click to collapse
It might be a long shot but try checking the settings in the Google phone app. There should be a place that says configure IMS calling. I have this setting here and in the network settings. If you have it that's where you can enable wifi calling.
murphyjasonc said:
It might be a long shot but try checking the settings in the Google phone app. There should be a place that says configure IMS calling. I have this setting here and in the network settings. If you have it that's where you can enable wifi calling.
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Been there done that. I have no options for setting up IMS calling. I only have SIP options. Also, I have tried the phone dialer trick (where you dial *#*#4636#*#*) and that shows the wifi calling option as a toggle but its greyed out and cannot be enabled. I even tried an adb trick that used to work on the 1st gen pixels, but to no avail.
What happens when you enter your information here?
I'll have to initiate a chat with Straight Talk. Like you I have a Pixel 2 XL with a Straight Talk AT&T SIM. The only difference is that mine is unlocked. I just ran my phone number and the IMEI of the SIM through the linked site and it tells me my device is not compatible. Since I have a BYOP SIM and the IMEI is of the SIM itself, chances are high that the SIM needs replacing with one that includes WiFi calling support.
EDIT: According to the representative I just spoke with, there's no guarantee that changing to a newer AT&T SIM will enable the feature. The only guaranteed method according to tech support is switching to a T-Mobile SIM.
Strephon Alkhalikoi said:
What happens when you enter your information here?
I'll have to initiate a chat with Straight Talk. Like you I have a Pixel 2 XL with a Straight Talk AT&T SIM. The only difference is that mine is unlocked. I just ran my phone number and the IMEI of the SIM through the linked site and it tells me my device is not compatible. Since I have a BYOP SIM and the IMEI is of the SIM itself, chances are high that the SIM needs replacing with one that includes WiFi calling support.
EDIT: According to the representative I just spoke with, there's no guarantee that changing to a newer AT&T SIM will enable the feature. The only guaranteed method according to tech support is switching to a T-Mobile SIM.
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Hey thanks for the help. I tried that link as well (before I posted here; sorry I should have mentioned it) and it said my device is also not compatible. I initiated a chat with them and they told me the same; switch to T-Mobile. I am tempted to do so but the one thing holding me back is my home is already a place I get poor signal and T-mobile's coverage while much improved still isn't as good at AT&T's. I realize that having wifi calling would fix any lingering signal issues but I do manage to get 1-2 bars of 3G at my house with AT&T, I figure I won't even get that with T-Mobile. So I am weary of the switch. I'll have to consider it though. I could also wait for the full rollout of the latest google voice (since it finally is bring VOIP without the need of hangouts) and just use that number instead.
So I contacted Straight Talk and ordered a T-Mobile sim card. It'll be here in a few days. I will post my findings after it arrives. Straight talk support says wifi calling works with all T-Mobile sim cards so we will see.
Hello all,
Okay, so I finally got switched over to a T-Mobile sim card (again still with straight talk). It took a while cause I had to buy a new one (the old one I had expired; who'd have thought?). Anyways, switching to T-Mobile solved all my problems and then some. Not only do I have Wifi calling, but also HD voice, VOLTE, Tethering, and 3-4 bars of LTE (previously on AT&T, I got 1-2 bars of 3G). I realize the signal issues is merely a coverage thing but I can say with certainty that switching to a T-Mobile sim card will give you all the advanced features. I hope this helps others who might experience this problem. I've been using AT&T (in one form or another) for the better part of a decade and can now honestly say, AT&T sucks.
Is your download speed throttled?

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