Smart lock's trusted places is a great feature to keep your phone locked while at home but it never works reliably. I had an S8 and was never able to get it working either. I've scoured the internet and tried every remedy I can find. I can get smart lock to keep my phone unlocked for a few hours sometimes but it always fails at some point and requires a fingerprint again even while at home. It works very reliably connected to my car as a trusted device.
Has anyone found a way to fix this problem and get smart lock to work for more than just a few hours? Is this a Samsung issue or an Android problem? I do see people with other devices complaining as well so I'm assuming it is an Android problem.
skiddingus said:
Smart lock's trusted places is a great feature to keep your phone locked while at home but it never works reliably. I had an S8 and was never able to get it working either. I've scoured the internet and tried every remedy I can find. I can get smart lock to keep my phone unlocked for a few hours sometimes but it always fails at some point and requires a fingerprint again even while at home. It works very reliably connected to my car as a trusted device.
Has anyone found a way to fix this problem and get smart lock to work for more than just a few hours? Is this a Samsung issue or an Android problem? I do see people with other devices complaining as well so I'm assuming it is an Android problem.
Click to expand...
Click to collapse
It's a known bug with Android. There are threads in the Google support forums.
Sent from my Nexus 7 using Tapatalk
ergalthema said:
It's a known bug with Android. There are threads in the Google support forums.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
That's what I thought but this issue has been going on for years. Why can't Google just let us use Wifi to keep the phone unlocked? It would be so simple.
After 4 hours of not interacting with the phone it will require you to use a biometric or pin/password. That's by design. Not sure if that's your issue or not. I use a BT connection as my smart unlock at home, and it works fine.
meyerweb said:
After 4 hours of not interacting with the phone it will require you to use a biometric or pin/password. That's by design. Not sure if that's your issue or not. I use a BT connection as my smart unlock at home, and it works fine.
Click to expand...
Click to collapse
That's not the issue. It will lock immediately after turning off the screen, and often immediately after adding a new safe area coordinates from the same location....
Do you have location set to high accuracy?
I have it set to high accuracy and same issue. Even after using biometrics to unlock (for example when waking up in the morning) trusted places still doesn't work. Super annoying.
In my S7 edge it worked much better than in this s9. Really super annoying
Daagen said:
In my S7 edge it worked much better than in this s9. Really super annoying
Click to expand...
Click to collapse
I have a S7 edge too and on this device Smart Lock trusted places has suddenly become totally unreliable recently (since few weeks approximately).
I'd really like being able to use Wifi instead as @skiddingus suggested.
Related
Hey,
Anyone else having problems with GPS when they have their device encrypted? My work email requires me to encrypt the hard drive on the phone, but once I do that, my GPS no longer works. If I un-encrypt the phone my GPS works again, but I can no longer access my work email. Anyone with a similar experience or thoughts on how to fix this?
Thanks
As a matter of fact you may be on to something. I was testing the GPS out on Friday when I picked up the phone. It was working great. However I set up the phone this weekend and encrypted the device. I have been unable to lock a signal since. Other than device encryption nothing has been modified on the device.
Anyone else having a similar issue? Or anyone able to encrypt their phone and still have GPS work?
The stock email app required me to encrypt the SD and enter a ridiculous unlock screen pass. I installed Exchange by Touchdown and now I have a simpler pass that is only required to view email in the app, and the SD card can remain unencrypted .
JAMBergie said:
Anyone else having a similar issue? Or anyone able to encrypt their phone and still have GPS work?
Click to expand...
Click to collapse
Looks like we're alone in this boat.
The GPS in the epic 4g touch is pure ****. I put it next to my EVO 3D using the GPS test app. EVO 3D found
8-10 satellites, the epic 4g touch found none. unacceptable, Samsung still sucks.
Oh, I've never used encryption.
Sent from my PG86100 using Tapatalk
Yeah Samsung must not have learned anything from the complaints about the first galaxy s gps problems. Maybe they're just too big of a company to give a poop. I wanted to keep my captivate on at&t but the bad gps was bothering me so I switched to the iPhone which has an acceptable gps. I think motorola makes the most accurate gps and phone radio of all smartphones though not that the iPhone is lousy but moto makes phones with a great gps.
galaxyjeff said:
Yeah Samsung must not have learned anything from the complaints about the first galaxy s gps problems. Maybe they're just too big of a company to give a poop. I wanted to keep my captivate on at&t but the bad gps was bothering me so I switched to the iPhone which has an acceptable gps. I think motorola makes the most accurate gps and phone radio of all smartphones though not that the iPhone is lousy but moto makes phones with a great gps.
Click to expand...
Click to collapse
GPS on my EVO 3D works flawlessly.
Sent from my PG86100 using Tapatalk
sdc177 said:
GPS on my EVO 3D works flawlessly.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Htc makes phones with great gps radios also. The gps in a smartphone whether it's android or iPhone is a huge feature for finding locations of businesses nearby and free turn by turn directions and other apps. Samsung should not keep producing android phones with a gps that doesn't work as advertised.
JAMBergie said:
Hey,
Anyone else having problems with GPS when they have their device encrypted? My work email requires me to encrypt the hard drive on the phone, but once I do that, my GPS no longer works. If I un-encrypt the phone my GPS works again, but I can no longer access my work email. Anyone with a similar experience or thoughts on how to fix this?
Thanks
Click to expand...
Click to collapse
Same problem here . Encrypted phone, no ability to lock a gps signal. Unencrypted works perfect
Same problem
Can someone please confirm that they don't have this problem.
My GPS works great when I turn off encryption but conks out when encryption is on
--
mp
this is from samsung..... bla bla bla...
Visitor:
i have spent 10+ hours looking into this as a problem. the epic touch 4g stock works fine. gps etc.. however on any et4g if you go to settings --> locations and security --> and turn on the encrypt phone option it will reboot, encrypt the data and the gps will no longer work.
Visitor:
if i decrypt the phone the gps will resume functioning
Visitor:
however, in light of recent android security issues i must have the ability to encrypt my phone. so i went to sprint and we tested to see if this was just an issue with my phone. it turns out that this happened on all 7 phones we tested
Suzanne: I apologize for the inconvenience this may have caused you .
Suzanne: May I know since when are you experiencing this issue?
Visitor:
this is an easily reproduced problem. and seems to happen on all epic touch 4g phones as far as i can tell
Visitor:
this happened the minute i encrypted the phone.
Suzanne: Would you mind holding 3 minutes while I gather the required information on your request?
Suzanne: Thank you for holding.
Suzanne: Device Encryption is a safe with a security solution that helps protect mobile data without the need to sacrifice speed and functionality. The Samsung Galaxy S II contains powerful encrypted hardware, minimising the use of security software and applying encryption technology to the hardware itself. The incorporated Sybase Afaria Mobile Device Management and Microsoft Exchange ActiveSync complement the encryption support with their own mechanisms to help secure important corporate and personal information
Suzanne: So when you select encrypt device due to security reasons It might be stopping GPS also.
Suzanne: So I request you to please don't select device Encryptionto access GPS.
Visitor:
it does not stop the device from getting my location as long as the option is chosen to use the data network. It does however disable the ability for the gps sat lock. i want to preface that with that the motorola atrix / htc evo's and other sprint branded phones have the encryption option and dont have any issue with getting a sat lock
Suzanne: I will surely pass on this issue to our support team I appreciate you to bringing this issue to our notice.
Suzanne: I can understand your concern.
Suzanne: The phone is designed in such a way that if you select device Encryption it will not allow access GPS.
Visitor:
since this is easy to reproduce is it possible for you to confirm my findings and possibly let me know when a fix could be anticipated
Suzanne: Unfortunately, there is no specific ETA mentioned for the release of the fix at this moment, once the release is official you can find it on Samsung website.
Visitor: i appreciate your comments but i do not believe that this is how the device was designed to work. Is there someone who can call me on this ? i just need to get a good idea if this is a bug or if you guys intend to fix.
Suzanne: I am sorry to inform you we are not having the access to call to customers. However, you can contact our dedicated Galaxy S phones voice support team at 1-877-EZ2GALAXY (1-877-392-4252).They are available 24/7. You will need to registered to avail 24x 7 service.
Visitor: ok, i will give it a try
AND SO MY JOURNEY BEGINS....
dyaga said:
Suzanne: The phone is designed in such a way that if you select device Encryption it will not allow access GPS.
Click to expand...
Click to collapse
So they're saying its completely by design, encryption = no GPS? But location still works via data network.
Ugh.
Thanks for the transcript, please keep us posted if Samsung comes back to you with a "fix".
I have the same problem. I am bumping to see if someone else can help.
JAMBergie said:
Hey,
Anyone else having problems with GPS when they have their device encrypted? My work email requires me to encrypt the hard drive on the phone, but once I do that, my GPS no longer works. If I un-encrypt the phone my GPS works again, but I can no longer access my work email. Anyone with a similar experience or thoughts on how to fix this?
Thanks
Click to expand...
Click to collapse
Anyone solved this problem yet ??? How... I am having the same issue now.+
I think IOS has this right, just to take a quick pic I dont want to have to enter my pin code or do my security pattern.
You have the option to swipe left..but only with slide to unlock. I can't say I've seen any iPhone with that function though.
Sent from my Galaxy Nexus using Tapatalk 2
iphone 4s definitely has this feature even with Pin Code enabled, I have one in front of me.
Herman76 said:
You have the option to swipe left..but only with slide to unlock. I can't say I've seen any iPhone with that function though.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Personally, I disagree ... If I lock my phone, I don't want people to be able to do anything with the phone. Isn't that the point of the lock?
Well, that's why we have these things called options.
I lock my phone because if I lose it or its stolen I dont want anyone to have access to my data...I dont care if the only thing they can do is take pictures...as a matter of fact I would encourage this so I can track them via GPS info on the pics
tjhart85 said:
Personally, I disagree ... If I lock my phone, I don't want people to be able to do anything with the phone. Isn't that the point of the lock?
Click to expand...
Click to collapse
If you are rooted I guess tasker or similar app can be configured to take pictures for you on lock screen.
Sent from my Galaxy Nexus using Tapatalk 2
Then remove the pin if you want easy access to the camera.
Sent from my Galaxy Nexus using XDA
Yes, the while point of having a lock is to "lock" out other people from using your phone...
Sent from my Galaxy Nexus using Tapatalk 2
I bet if i didn't mention IOS in my OP I wouldn't have had all these unhelpful replies
Since when did Android become the land of no options/customizations?
The idea itself is quite nice.
Maybe android itself won't make it possible? I could imagine that there are just no permissions to execute anything without unlock. However the community is insane and solves problems like that.
I don't use any lock so I can't tell you if any rom I used so far had this kind of feature
How are the replies not helpful? The fact is you can't.
Sent from my Galaxy Nexus using xda premium
So it looks like you can do this with a few 3rd party apps.
Right now I am testing this Setting Profiles.
I have Profiles setup to disable Lock when connected to my home WiFi or my cars Bluetooth.
It has disabled the Lock Screen & Pin entering all together while home, but I will test this out more today during my travels.
If settings profile doesn't work well, then I will try this app:
https://play.google.com/store/apps/details?id=com.benhirashima.unlockwithwifi&hl=en
Unlock With Wifi which seems to do most of what I use Settings Profiles for anyway.
And Josh, most of the replies just said "why" would I want to do this.
Thanks Herman76 for pointing me in the right direction.
joshnichols189 said:
How are the replies not helpful? The fact is you can't.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
This might be possible because you can use wallet without unlocking the phone even with corporate email.
Sent from my GT-P7310 using Tapatalk 2
Delayed Lock
Update:
Although Settings Profile did what I wanted, it was screwing up my Bluetooth connection. (Seems the app hasn't been updated in months...)
Right now I am testing Delayed Lock Free Trial.
It has plug-in to disable the Pin Lock based on Wifi AP connected, Bluetooth Device or GPS Location...so it brings me to the slider unlock screen where I have my Camera as an option (AOKP)
https://play.google.com/store/apps/...CwiZGUuajR2ZWxpbi5kZWxheWVkbG9jazIudHJpYWwiXQ..
AOKP gives you an option to view the standard slide lockscreen before viewing the secure lockscreen, but you still have to put in your pin/pattern after sliding over to the camera. This isn't what you're looking for, but it seems to be a bit faster than putting in the pin THEN opening the camera app (especially if you enable the quick pin unlock in Rom Control).
There's also the option of using the above method with face unlock. After sliding, you'd move to face unlock then open to the camera app.
Reasons
@RichAP your efforts are well appreciated as you did actually try to find a solution and not just bring reasons for 'why you shouldn`t use this feature', however I`ve come across the same question as the person who started the topic and I thought I`d give a more detailed explanation of what is the app he is looking for.
This could come quite handy to most users who may want to capture a picture close to 'instantly'. For example if you wanna challenge your camera`s ability to take a picture of a fast moving object such as your neighbor finally jumping off his house, having to put a password/pin/pattern would result in you missing the moment and you don`t want that. A better example is something which happened to me today. An idiot nearly drove into the car i was in, popped his head out of the window, started swearing at everyone and then drifts away. I wanted to take a picture of his number plate, in case anything would go sideways, but by the time i unlocked my phone he was long gone.
As the person who started the topic mentioned, this feature is available in iOS (i`ve seen it on iphone 4s about 2 months ago), but the security measures have been taken into account too; you can only take pictures, but you cannot view them unless you pass the security measures (therefore if your phone gets lost/stolen, whoever has it can only fill up your memory with pictures in the worst case scenario, but what`s that good for when you can`t access them ?). I personally hate apple with a passion, but this is the only feature i`ve come across which i couldn`t find on android yet. Of course now this is down to the developers if they are interested to implement this, i only showed under what circumstances you can use it. Oh and why does apple have it (and amazingly, doesn`t charge the users ridiculous amounts of money, it`s actually built-in the OS) and android doesn`t (even as a 3rd party app) is a good question, as apple never gives its users more than 1% on top of the very basic (for free).
I do apologize for jumping in quite late, however I just got a galaxy S3 3 weeks ago and I`ve just come across this today. If anyone found an alternative or something which is already on the market, may I please ask how do i find it ? Thank you in advance.
I'm sure with the 4.2 update you can take pictures even when the phone has a pattern/pin lock, or at least I can on the paranoid 2.99 beta9 rom
You can do that in 4.2
Sent from my Galaxy Nexus using xda app-developers app
Anyone realize the last reply is 6 months ago, which means there is no 4.2.....................................................................
I dont think its a good idea to enable camera without unlocking the screen.
Sent from my MT11i using xda app-developers app
Android 5.1.1. will bring us wifi!
https://plus.google.com/u/0/+ArtemRussakovskii/posts/V8JQoUPaqsB
Awesome, this will make my ss3 even more useful
Saw this as well today. So pumped and I really hope its true!!
Sent from my SM-N910V using XDA Free mobile app
Thank god.
I was wondering how long it would be before that part of the hardware was activated!
Now it needs to be smart enough to only turn on wifi when bluetooth isnt connected....
Good news :good:
This article puts SW3 img on it which makes me feel more exciting cannot wait for the next ver
http://www.androidpolice.com/2015/0...re-control-and-easier-access-to-appscontacts/
I'd prefer NFC to be enabled so I can use my watch to scan tags and pay for stuff.
How would WiFi work?
To get data from your smartphone you need to do what? WiFi is usually turned off on the Smartphone.
Do they plan on letting your watch hit WiFi access points, solo (no smartphone)?
If they do I wonder if there will be a keyboard to enter passwords to access secure WiFi? (I do know you can sideload a keyboard)
Also the battery life on this device is the best I seen but it is not great.
Got to effect the battery.
AstroDigital said:
How would WiFi work?
To get data from your smartphone you need to do what? WiFi is usually turned off on the Smartphone.
Do they plan on letting your watch hit WiFi access points, solo (no smartphone)?
If they do I wonder if there will be a keyboard to enter passwords to access secure WiFi? (I do know you can sideload a keyboard)
Also the battery life on this device is the best I seen but it is not great.
Got to effect the battery.
Click to expand...
Click to collapse
Good question. My original thought would be that it would connect to your home wifi or whatever you want to connect to. Or it could be your phone I guess as well. Either way, wifi offers greater range than bluetooth and I can't wait for this release. Maybe wifi will only turn on when bluetooth disconnects as it thinks you're out of range. But also have a option to have it on all the time. We will see.
WiFi Direct
My assumption is that, since the device supports Bluetooth V3, it will use WiFi direct for faster transfers between phone and watch. With the lack of a keyboard on the device (which I would describe as a lack, actually) nothing else makes sense. And in that case MP3 files or other stuff can be transferred much more quickly. Also, installation of APK´s and such can be done via WiFi direct.
But we will wait and see. According to the article, many more devices actually have a dormant WiFi module, as WiFi is built-in to the SnapDragon 400. The question is whether or not the manufacturer included an appropriate antenna complex in the device.
Maybe it can stay tethered when on the same Wi-Fi as your phone. That would be killer...I don't carry my phone around the house.
brizey said:
Maybe it can stay tethered when on the same Wi-Fi as your phone. That would be killer...I don't carry my phone around the house.
Click to expand...
Click to collapse
Exactly why I want WiFi. I take my watch off in my house now because it disconnect too often. Give me WiFi an I'll be set.
Sent from my SM-N910V using XDA Free mobile app
I'm really hoping that it google stalks the xda forums because I'm really hoping that the WiFi function works as follows.
You leave your phone at home. Your watch goes out with you.
It finds a recognised WiFi hotspot outside and it automatically connected to it and to the internet.
It seeks out your phone at home and syncs with it getting all your stuff pushed to you watch. Now that's a true smart watch.
rob_h said:
I'd prefer NFC to be enabled so I can use my watch to scan tags and pay for stuff.
Click to expand...
Click to collapse
Indeed. I will have NFC tags all over the place once this gets activated. Nightstand, the inside of my car door, laptop, desk, girlfriend.
They really should make NFC a priority to beat Apple to it, though, before their watch comes out.
Android 5.1.1. will bring us wifi!
https://plus.google.com/u/0/+ArtemRussakovskii/posts/V8JQoUPaqsB
greenbat said:
Android 5.1.1. will bring us wifi!
https://plus.google.com/u/0/+ArtemRussakovskii/posts/V8JQoUPaqsB
Click to expand...
Click to collapse
Really hope its soon! As I'm currently on google chat with support about the terrible bug on our watches.
AstroDigital said:
How would WiFi work?
To get data from your smartphone you need to do what? WiFi is usually turned off on the Smartphone.
Do they plan on letting your watch hit WiFi access points, solo (no smartphone)?
If they do I wonder if there will be a keyboard to enter passwords to access secure WiFi? (I do know you can sideload a keyboard)
Also the battery life on this device is the best I seen but it is not great.
Got to effect the battery.
Click to expand...
Click to collapse
The way I would do it is to simply have the saved WiFi networks list from you phone be synced up with the watch via bluetooth. And to save battery, only have the watch look for one of these WiFi networks IF it loses the bluetooth connection with your phone. Not sure if that's how it would work, but that would make sense to me. That way, it's seemless, requires little or no user input, and notifications just work, regardless of whether phone is in range or not.
aaaand here it comes:
http://www.androidpolice.com/2015/0...te-with-wifi-support-always-on-apps-and-more/
Hopefully the roll out is pretty quick! Can't wait to have the wifi feature.
They say over the coming weeks.. i wouldn't hold my breath for anything quick...
(Though, i am sure it will be here before the long forgotten replacement bands for the watch... )
EDIT: Two other features not mentioned in the first article: http://www.androidpolice.com/2015/0...djustable-font-size-and-pop-up-notifications/
I have tried everything. I'm on the latest update, I have tried high accuracy and battery saving modes, I have my home address as a trusted place and it's definitely turned on. Google maps has pin pointed my location perfectly. Yet smart lock is like nope...I don't believe you.
Sent from my Pixel XL using XDA-Developers mobile app
No one? Lol dang
Sent from my Pixel XL using XDA-Developers mobile app
I have the same issue
Sent from my Pixel XL using Tapatalk
Clear it and reset it. I had to do that a few times and for now....it seems to have stuck.
Had to do that for my work as well.
I'll have to try again when I get home. Thanks for the reply
Sent from my Pixel XL using XDA-Developers mobile app
If you have an exchange server for email for work/school setup on the phone, they will enforce policies such as requiring pin / fingerprint unlock
Fortunately no exchange set up ?
Sent from my Pixel XL using XDA-Developers mobile app
I've had these issues since they switched from wifi networks as the id to google maps address. Hit n miss since then I added face unlock as a backup solution. If you find a better resolution please let us know.
same issue here....they are replacing the device for me
wickets said:
same issue here....they are replacing the device for me
Click to expand...
Click to collapse
Your replacement will have the same problem. This is not a hardware issue. Also I suggest that you save 4-5 locations for your home. Every time you click on "Add trusted place", it will probably locate you with slightly different coordinates and that might help.
backslashV said:
Your replacement will have the same problem. This is not a hardware issue. Also I suggest that you save 4-5 locations for your home. Every time you click on "Add trusted place", it will probably locate you with slightly different coordinates and that might help.
Click to expand...
Click to collapse
Thanks for the response, but if it isnt device specific (software or otherwise) why are there so few reports about it? Also, the trusted place/device issue isnt about staying unlocked when its supposed to. The problem is that the device doesnt LOCK when you leave a trusted place or move away from a trusted device. Never had these issues with the 6p
Got no problems with smart lock at home, work and the house of my mother in law.
Also no problems with my Huawei Watch and the Bluetooth stereo in the car.
wickets said:
Thanks for the response, but if it isnt device specific (software or otherwise) why are there so few reports about it? Also, the trusted place/device issue isnt about staying unlocked when its supposed to. The problem is that the device doesnt LOCK when you leave a trusted place or move away from a trusted device. Never had these issues with the 6p
Click to expand...
Click to collapse
I'm pretty sure it's a software issue. I had the problem with my nexus 6, nexus 6p, and now the pixel xl. Regarding the number of reports, I'm guessing smart lock is not widely adopted yet. Oh by the way, mine locks fine in not trusted areas. It just doesn't unlock when I'm in a trusted zone.
I've got a similar problem. The phone never unlocks when I'm at a trusted location. It unlocks when I'm connected to a trusted Bluetooth though. I've set the location using both my address and by using the Google Maps screen. Nothing works.
Hey guys,
I am having issues with my Xiaomi Mi 10 LTE, where i have been using my hotspot due to the company wifi being down for a whole week and having a lot of issues. Currently i am only able to use my hotspot if i use no security, as with the WPA-2 security it fails to connect to internet or just outright fails to initialise the connection. If i do connect with no security, it fails if i disconnect or if i lock my tablet for a short time and refuses to connect again. I have found a workaround where i can add security and a password, then leave it to initialize the connection... i can't connect to it even with the correct password, but if i change the hotspot to have no security again it will connect fine. I have tried resetting my connection settings and this fixes it for an hour or so and then stops working. I have tried changing from 2.4g to 5g and back, this doesn't work. If i change the sim card slot it works for an hour and then breaks again. I can use the fix of adding a password and removing it but it is generally a massive pain in the a**.
Does anyone have anything they have tried that works as a perminent fix?
Thanks in advance!
Just to add, i am connecting to the hotspot with my Samsung Tab S7+ which has had no isses with other wifi connections and worked on my S7 Phone so i am sure it is the new phone. I have had it a few months but never used the hotspot until now.
I've been having quite a similar issue, and this is the second time I get it on the same model! I guess this is a bug or an hardware problem related to the model. The only thing I noticed working, and it's not a security issue in my opinion, is the position where you keep it! try to holding it in your hand at different inclination , until you find the right position. the one I'm using right now works better when lying on a table, the previous one worked better in a standing, lightly tilted position, as you can see in th eimage
That is insane! I'll have to try a few things and I'll get back with results. Normally my phone is lying down on a table but I'll check a few positions. I have found that screen mirroring seems to have the same effect... as in it doesn't really work. I don't know if it is just data out when the issue arises as I don't have any problems downloading or streaming etc.
Marcbh1988 said:
That is insane! I'll have to try a few things and I'll get back with results. Normally my phone is lying down on a table but I'll check a few positions. I have found that screen mirroring seems to have the same effect... as in it doesn't really work. I don't know if it is just data out when the issue arises as I don't have any problems downloading or streaming etc.
Click to expand...
Click to collapse
Thanks! another user told me he had this kind of problem but it disappeared after a couple of opdates