Develop Bugs

replacement device unlocking question

So, i broke my direct from google pixel xl, that was unlocked. I had insurance through verizon and they sent me a new one. Now, i know the verizon versions are locked, which is what i didn;t want, but i had no choice through asurion. The phone i received is on NHG47L which isn't the verizon version, but the OEM unlock is still grayed out. can anyone tell me why i can't unlock even though this seems to be a google fi/tmobile build?
i have no put a sim in it yet, i've only connected it to wifi. i'm waiting till i have a firm answer one way or the other.

@Legacystar,
See post #25 > https://forum.xda-developers.com/pixel-xl/help/oem-unlocking-disabled-google-store-t3507209/page3

cam30era said:
@Legacystar,
See post #25 > https://forum.xda-developers.com/pixel-xl/help/oem-unlocking-disabled-google-store-t3507209/page3
Click to expand...
Click to collapse
i did connect it to wifi, it did not change the OEM unlock option.

@Legacystar,
One can sideload any version of security update via ADB. If you've connected to internet and bootloader unlock is still grayed out, then it sounds like you do indeed have a VZW version.

cam30era said:
@Legacystar,
One can sideload any version of security update via ADB. If you've connected to internet and bootloader unlock is still grayed out, then it sounds like you do indeed have a VZW version.
Click to expand...
Click to collapse
Would flashing a factory image do anything, maybe a previous version?

Legacystar said:
Would flashing a factory image do anything, maybe a previous version?
Click to expand...
Click to collapse
If you can't unlock your bootloader, then you can't flash a factory image. If this is a VZW version, there's nothing you can do.

cam30era said:
If you can't unlock your bootloader, then you can't flash a factory image. If this is a VZW version, there's nothing you can do.
Click to expand...
Click to collapse
so, if the bootloader was never unlockable, how would one change the software version?

Legacystar said:
so, if the bootloader was never unlockable, how would one change the software version?
Click to expand...
Click to collapse
ADB sideload. Or wait for OTA to be pushed.

cam30era said:
ADB sideload. Or wait for OTA to be pushed.
Click to expand...
Click to collapse
i meant, how did this phone's software get changed?

Legacystar said:
i meant, how did this phone's software get changed?
Click to expand...
Click to collapse
The firmware is downloaded based on the sim in the device. Not where it was purchased

pcriz said:
The firmware is downloaded based on the sim in the device. Not where it was purchased
Click to expand...
Click to collapse
So theoretically, I could purchase a VZW pixel XL never connect to WiFi or data, and get home insert a T-Mobile sim and check the "OEM unlocking" then unlock the bootloader via fastboot. Then once I've flashed recovery and pure Nexus or any other rom install my VZW sim and profit?

mattwheat said:
So theoretically, I could purchase a VZW pixel XL never connect to WiFi or data, and get home insert a T-Mobile sim and check the "OEM unlocking" then unlock the bootloader via fastboot. Then once I've flashed recovery and pure Nexus or any other rom install my VZW sim and profit?
Click to expand...
Click to collapse
You still need to use the bootloader exploit before the firmware updates to 7.1.1, can't just unlock via fastboot like a play store model.

pcriz said:
You still need to use the bootloader exploit before the firmware updates to 7.1.1, can't just unlock via fastboot like a play store model.
Click to expand...
Click to collapse
Well I bought the 128gig pixel XL. Didn't let the sales person activate it for me or turn it on. I got it home and pulled the Sim and started it up with no Sim or wifi. My luck the freaking lcd doesn't work. It responds to touch and the phone boots but the screen would not light up a bit. So I took it back and exchanged for another. ....did the same with the Sim and no wifi.... Booted and straight to "About Phone" and of course it's on 7.1.1 already. This is the first phone I've had in 5-6 years that wasn't rooted and bootloader unlocked. What makes it even worse is it's a Google branded phone. I can't believe Google allows VZW to lock it down like this.

mattwheat said:
Well I bought the 128gig pixel XL. Didn't let the sales person activate it for me or turn it on. I got it home and pulled the Sim and started it up with no Sim or wifi. My luck the freaking lcd doesn't work. It responds to touch and the phone boots but the screen would not light up a bit. So I took it back and exchanged for another. ....did the same with the Sim and no wifi.... Booted and straight to "About Phone" and of course it's on 7.1.1 already. This is the first phone I've had in 5-6 years that wasn't rooted and bootloader unlocked. What makes it even worse is it's a Google branded phone. I can't believe Google allows VZW to lock it down like this.
Click to expand...
Click to collapse
Verizon isn't the only carrier to lock it down. Google has never been implicitly root friendly, also I'm sure a partner ship with verizon is to their benefit. Like getting their foot in the door to a wider market. The trade off is the bootloader.

After Oreo 8.1 update, OEM unlock toggle does not work

Since I have enrolled my Pixel XL in Android beta program, I have received Oreo 8.1 update OTA last night. After the update, OEM unlock in developer options does not work. Anyone have the same issue ? Thanks

Fine here

netma2k said:
Since I have enrolled my Pixel XL in Android beta program, I have received Oreo 8.1 update OTA last night. After the update, OEM unlock in developer options does not work. Anyone have the same issue ? Thanks
Click to expand...
Click to collapse
Same problem the button is gray and says bootloader already unlocked.

That is normal if you are already unlocked, and it was like that before 8.1. It won't un-gray until you issue the fastboot command to relock it. It stops you from sliding while unlocked and creating a situation where you are bricked.

TonikJDK said:
That is normal if you are already unlocked, and it was like that before 8.1. It won't un-gray until you issue the fastboot command to relock it. It stops you from sliding while unlocked and creating a situation where you are bricked.
Click to expand...
Click to collapse
But I never unlocked my boot loader and still it appears to be grayed out. Thanks for your reply.

netma2k said:
But I never unlocked my boot loader and still it appears to be grayed out. Thanks for your reply.
Click to expand...
Click to collapse
Is your device a "Google phone" or is it through a carrier?

DR3W5K1 said:
Is your device a "Google phone" or is it through a carrier?
Click to expand...
Click to collapse
Mine is an unlocked phone purchased from Google Store and never buy phones from Carrier. Thanks for asking

netma2k said:
Mine is an unlocked phone purchased from Google Store and never buy phones from Carrier. Thanks for asking
Click to expand...
Click to collapse
Is it stuck in the locked position or the unlocked position?

Stuck in locked position

TonikJDK said:
Is it stuck in the locked position or the unlocked position?
Click to expand...
Click to collapse
Stuck in locked position

netma2k said:
Stuck in locked position
Click to expand...
Click to collapse
I would unenroll, which will wipe your phone and then hit the slider and leave it there. It might be a bug that will be fixed later but I wouldn't chance it if I wanted to unlock later on.

netma2k said:
Stuck in locked position
Click to expand...
Click to collapse
That is very strange

You are using beta software.
Google doesn't want you to lock the bootloader when using beta software.
Go back to 8.0 and see what happens.
Sent from my Pixel C using Tapatalk

Then, could I downgrade safely to Android 6??

Navalon said:
Then, could I downgrade safely to Android 6??
Click to expand...
Click to collapse
If you can pull it off, let us know!
Sent from my Pixel C using Tapatalk

pkelly517 said:
If you can pull it off, let us know!
Sent from my Pixel C using Tapatalk
Click to expand...
Click to collapse
If the bootloader is unlock, the rollback protection will be desactivated. Not?

I can confirm on mine that OEM unlock is also grayed out on 8.1 DP. Also grayed out in the screenshots on Android Police.
Sent from my Pixel using Tapatalk

Navalon said:
If the bootloader is unlock, the rollback protection will be desactivated. Not?
Click to expand...
Click to collapse
I think the joke was, this device never came with Marshmallow. They were saying if you can get Marshmallow to run on this, then let us know.

Unlocked rooted 8.0 not enrolled in beta.
My unlock button is Not grayed out. Wish it was as it would be easy to accidentally tick the button. Maybe 8.1 fixed this?

Born<ICs said:
Unlocked rooted 8.0 not enrolled in beta.
My unlock button is Not grayed out. Wish it was as it would be easy to accidentally tick the button. Maybe 8.1 fixed this?
Click to expand...
Click to collapse
An accidental tick won't hurt you, you still have to hit it with fastboot and issue the command.

Google Pixel 2XL Non-Verizon Bootloader Unlock Issue (OEM UNLOCKING GREYED)

HELP POST
I've purchased a 2nd hand Pixel 2 XL 128GB, Checked with IMEI and found it is a GOOGLE varient and useing it.
But my "OEM UNLOCKING" option is greyed out i'm currently on jun 5 patch. Tried several methods to unlock but OEM unlock toggle is not enabling.
1. Tried basic method, 2. Tried with factory reset, 3. Tried factory reset without sim and proceeded with no setup,
All these method gave no results. Consulted google but they require Order ID which is not possible to get at this point.
Anyone has any ideas which I missed. I really got this phone for all the customization possibilities and camera.

rana103 said:
HELP POST
I've purchased a 2nd hand Pixel 2 XL 128GB, Checked with IMEI and found it is a GOOGLE varient and useing it.
But my "OEM UNLOCKING" option is greyed out i'm currently on jun 5 patch. Tried several methods to unlock but OEM unlock toggle is not enabling.
1. Tried basic method, 2. Tried with factory reset, 3. Tried factory reset without sim and proceeded with no setup,
All these method gave no results. Consulted google but they require Order ID which is not possible to get at this point.
Anyone has any ideas which I missed. I really got this phone for all the customization possibilities and camera.
Click to expand...
Click to collapse
I thought the consensus was there was no way of knowing by just checking the IMEI. I could be wrong though.

Did you try another sim card?
Sent from my Pixel 2 XL using XDA-Developers Legacy app

Try booting into bootloader mode. It should specify what variant it is, and at least show some serial numbers. Contact Google and ask them if they can check for you as well.
If it's a non-Verizon, definitively, you can try flashing the latest factory image from Google using fastboot without your SIM inserted.

Mine was greyed out too until I connected to WiFi, then rebooted. Then I could toggle. Freaked me out too because I bought it off of Swappa. That I was duped for s second.

jaxenroth said:
Did you try another sim card?
Sent from my Pixel 2 XL using XDA-Developers Legacy app
Click to expand...
Click to collapse
No, didn't try another sim. Tried sim and no sim. Now on DP4 from yday. Will give this a shot also then.

Latiken said:
Try booting into bootloader mode. It should specify what variant it is, and at least show some serial numbers. Contact Google and ask them if they can check for you as well.
If it's a non-Verizon, definitively, you can try flashing the latest factory image from Google using fastboot without your SIM inserted.
Click to expand...
Click to collapse
My bootloader screen picture is also shared in this post. As contacted google through chat, they also said it is non-verizon mode.
My CID : 00000000
Even without my sim inserted I've tried and result coming same. dunno why. Did you had this issue ? Can you share the solve you tried ?

djcrystals said:
Mine was greyed out too until I connected to WiFi, then rebooted. Then I could toggle. Freaked me out too because I bought it off of Swappa. That I was duped for s second.
Click to expand...
Click to collapse
Can u share what you did step by step? I've lost here. Tried many things but in the end nothing. :crying:

rana103 said:
Can u share what you did step by step? I've lost here. Tried many things but in the end nothing. :crying:
Click to expand...
Click to collapse
I booted the phone, set it up (added my account) using WiFi. After I set it up I noticed I couldn't toggle the OEM unlock. I rebooted, checked again, at that point I was able to toggle. That was just my situation though.

djcrystals said:
I booted the phone, set it up (added my account) using WiFi. After I set it up I noticed I couldn't toggle the OEM unlock. I rebooted, checked again, at that point I was able to toggle. That was just my situation though.
Click to expand...
Click to collapse
Dunno why mine is making my day painful!!

rana103 said:
Dunno why mine is making my day painful!!
Click to expand...
Click to collapse
Rana, i'm in the same boat. Did you put in your google account? This is the only difference from mine to djcrystals, I did not add my google account. Gonna try and enter it, but i'm also having this trouble with a certified refurbished.
Edit: did not work. Where did you check the imei number that tells you it's google and not verizon

Nergal di Cuthah said:
Rana, i'm in the same boat. Did you put in your google account? This is the only difference from mine to djcrystals, I did not add my google account. Gonna try and enter it, but i'm also having this trouble with a certified refurbished.
Edit: did not work. Where did you check the imei number that tells you it's google and not verizon
Click to expand...
Click to collapse
Try this one. http://www.imeipro.info/check_lg.html
Also when I had chat with google support they clearly mentioned it is a google varient.
But they are unable to support me without me telling them the order ID of this phn. I bought it 2nd hand from Babgladesh.
So, basically I'm screwed.

Pixel 2 xl OEM allow bootloader unlockewd
Hey really anyone..I have been able to duplicate twice each time a little different... I will continue to test and see if I can find a straight forward example that will yield a quick consistent result...The problem is now when I do a adb reboot booloader to actually unlock it still says not allowed when I was looking at the beauty of the toggle flipped on in dev optoins prior to having to reboot to bootloader ...its not wanting to stick ...soooo....wondering if there is a way to stay in the adb session without the adb reboot bootloader command to get to fastboot...or have some sorta multi user attack at this..can one be connected to the phone through the network adb option and fastboot at same time...or is there a adb command to unlock bootloader rather than fastboot...or can one make a script that could..I assume not I'd or at leat not without writing something above my abilities...but anyways I'm on current as of today for the pixel 2 xl verizon...by total mistake...I forgot the kill the dev slider on auto update system and it was to late...so this is achievable on current firmware. but I can read above where ppl have actually got the toggle off and freaked out too...but Ive done it 3 or 4 times now inside of 30 minutes but cant figure out how to issue the unlock command while its off or iff its impossible...so may not have anything here yet but man it sure looks pretty...I have a video of it and more Im making now to try and help someone crack this already...lol

still at it..
so far it appears to follow toggle wifi..flip over to dev...back to wifi...to dev...so forth and you catch it on...if you toggle the wifi on.. then off....then out and into dev oem option ..the wifi on and off few times then in and out of dev oem option then all the sudden I just am about to hit out of dev again when I notice its flippable......flip it on then confirm...but thats where Im stumped...it on is all I know pretty as can be after confirmation...hmmmm
rana103 said:
Try this one. http://www.imeipro.info/check_lg.html
Also when I had chat with google support they clearly mentioned it is a google varient.
But they are unable to support me without me telling them the order ID of this phn. I bought it 2nd hand from Babgladesh.
So, basically I'm screwed.
Click to expand...
Click to collapse

Google Pixel 3 XL OEM unlocking greyed out ?

So I just got my Google pixel 3 XL straight from Google. First thing I wanted to do was root my phone. I've tried everything from restarting device and updating my phone to the latest updated ( I was told that it needs to update before OEM unlock is enabled) but still it's greyed out. Does anyone know what's going on ? I spent a lot of money to finally get an unlocked version to be able to root it.
I'm using At&t as my network.
If anyone has any input, I'd appreciate it. Thank you.

NVM saw another thread about this. Ignore.

Factory reset, tried that?
Sent from my Pixel 3 XL using Tapatalk

MArtyChubbs said:
Factory reset, tried that?
Click to expand...
Click to collapse
Yes, 4 times ! Lol

GunToYoMouth123 said:
Yes, 4 times ! Lol
Click to expand...
Click to collapse
A factory reset from setting won't work. If you haven't flashed the factory images with the wipe flag enabled, do that.
source: same thing happened to me.
Sent from my crosshatch using XDA Labs

Wondering if you have found a fix for this. I just received my RMA and also cannot unlock due to greyed out OEM Unlock. My first 3XL unlocked fine. Inserted Verizon sim, set up phone and then unlocked in Dev options. Currently Google support say there is no fix and they are looking into it. Just curious where you are in this...

ridobe said:
A factory reset from setting won't work. If you haven't flashed the factory images with the wipe flag enabled, do that.
source: same thing happened to me.
Click to expand...
Click to collapse
Not possible to flash factory image without unlocked bootloader

Larger thread going on here for the same issue (Lol dnd't read 2nd post)
https://forum.xda-developers.com/pixel-3-xl/help/oem-unlocking-grayed-t3860023

https://issuetracker.google.com/issues/119628469 Please star and contribute to the thread here

OEM Unlocking Greyed Out- Pixel 3XL
I purchased a brand new Pixel 3 XL from the Google Store. In the Developer's Option, it shows that the "OEM unlocking" is greyed out. I purchased an unlocked phone. Do not understand why I am not able to unlock it. Your assistance is much appreciated.
I do not have a sim card in it. Don't see the point why I am unable to unlock it.
Bootloader version: b1c1-0.1-5004167
Product revision: crosshatch MP1.0(ROW)
Any assistance is much appreciated.

See this thread..... https://forum.xda-developers.com/pixel-3-xl/help/oem-unlocking-grayed-t3860023/page24
Unfortunately you are not alone with this issue

Has anyone tried just swapping the motherboard with an unlocked one?

Has anyone tried just swapping the motherboard with an unlocked one?

I hate to beat a dead horse here. But in my Verizon 3xl I can switch OEM locking back and forth. It even gives me a warning about unlocking it. I've never tried anything past this point cause I don't want to rework my phone from the begining. Can everyone do this ?! Why isn't mine greyed out ?

MilkMan302 said:
Wondering if you have found a fix for this. I just received my RMA and also cannot unlock due to greyed out OEM Unlock. My first 3XL unlocked fine. Inserted Verizon sim, set up phone and then unlocked in Dev options. Currently Google support say there is no fix and they are looking into it. Just curious where you are in this...
Click to expand...
Click to collapse
Verizon blocks bootloader unlocking

tombaldwin6 said:
I hate to beat a dead horse here. But in my Verizon 3xl I can switch OEM locking back and forth. It even gives me a warning about unlocking it. I've never tried anything past this point cause I don't want to rework my phone from the begining. Can everyone do this ?! Why isn't mine greyed out ?
Click to expand...
Click to collapse
Does it work? Did you do anything specific?

8 Pro Amazon & Alexa built in

Purchased the Oneplus 8 Pro at a discount of £154.00 from Amazon UK. Arrived next day brand new from or fulfilled by Amazon. The 'phone is exactly as OnePlus store EXCEPT the bootloader is LOCKED. OEM unlock in developers options is greyed out. Android debugging - OK, Dev Ops - OK. Unable to unlock bootloader = no root. .
Tried the unbrick approach - still no unlocking.
There is no branding of any kind that I have noticed.
So it's back in the box, back to Amazon & wait for Black Friday.
Unless there is another way to unlock bootloader.
Hope this helps others making that money parting decision.
So, many thanks for the input from everyone.
I obviously had a senior moment. I skipped accessing 'tinternet trying to be a smug mister.
I have now got the oem unlock the right colour, the device is unlocked & as I write rooting the unit.
Thanks again for sharing the info. (Return cancelled)

Wow that's crazy, have you tried oxygen updater?
OnePlus phones really shouldn't be locked down like that, shocking from Amazon.
What model / variant is it?
You should be able to adb uninstall apps btw, just Google it.

Ordered something similar
itsmix said:
Purchased the Oneplus 8 Pro at a discount of £154.00 from Amazon UK. Arrived next day brand new from or fulfilled by Amazon. The 'phone is exactly as OnePlus store EXCEPT the bootloader is LOCKED. OEM unlock in developers options is greyed out. Android debugging - OK, Dev Ops - OK. Unable to unlock bootloader = no root. .
Tried the unbrick approach - still no unlocking.
There is no branding of any kind that I have noticed.
So it's back in the box, back to Amazon & wait for Black Friday.
Unless there is another way to unlock bootloader.
Hope this helps others making that money parting decision.
Click to expand...
Click to collapse
I ordered the same Amazon US : OnePlus-Ultramarine-Unlocked-Smartphone-Wireless/dp/B08723FJMF/ref=sr_1_1?dchild=1&keywords=OnePlus%2BPro%2B8&qid=1605400234&sr=8-1&th=1
I'll post if I encounter something similar.
Cheers,
DV

Alexa built in
dladz said:
Wow that's crazy, have you tried oxygen updater?
OnePlus phones really shouldn't be locked down like that, shocking from Amazon.
What model / variant is it?
You should be able to adb uninstall apps btw, just Google it.
Click to expand...
Click to collapse
UK/ europe model, IN11BA OOS 10.5.8 out of box, OOS 10.5.11 back in box.(MSN Tool)
The OEM unlock was greyed out from first start up. My usual routine with onePlus phones: Power on run through initial setup (no sim), enable adb debug (I missed the OEM button 1st time - I'm getting old), enable advanced reboot. Update drivers on PC, then unlock bootloader, root etc;
I agree that it is very unusual for a Oneplus phone to be unbranded and locked down. It may be the Alexa built in partnership the thing is I did not notice the Amazon app on the phone.
It would be great if there is a work round for this before it goes to the courier tomorrow.

itsmix said:
UK/ europe model, IN11BA OOS 10.5.8 out of box, OOS 10.5.11 back in box.(MSN Tool)
The OEM unlock was greyed out from first start up. My usual routine with onePlus phones: Power on run through initial setup (no sim), enable adb debug (I missed the OEM button 1st time - I'm getting old), enable advanced reboot. Update drivers on PC, then unlock bootloader, root etc;
I agree that it is very unusual for a Oneplus phone to be unbranded and locked down. It may be the Alexa built in partnership the thing is I did not notice the Amazon app on the phone.
It would be great if there is a work round for this before it goes to the courier tomorrow.
Click to expand...
Click to collapse
May sound silly but is the accessibility option turned on for OEM unlocking? Or admin?
May be possible to install another OS via Fastboot.
Did MSM make a single change?

Alexa built in
dladz said:
May sound silly but is the accessibility option turned on for OEM unlocking? Or admin?
May be possible to install another OS via Fastboot.
Did MSM make a single change?
Click to expand...
Click to collapse
MSN didn't make any changes.
Would using fastboot to flash another ROM still require an unlocked bootloader, also is the 'lock' for the OEM unlock before any other partitions.

itsmix said:
MSN didn't make any changes.
Would using fastboot to flash another ROM still require an unlocked bootloader, also is the 'lock' for the OEM unlock before any other partitions.
Click to expand...
Click to collapse
I'm not sure dude.
AFAIK no.
But in all fairness for the saving of 150 quid? I don't think I'd bother

dladz said:
I'm not sure dude.
AFAIK no.
But in all fairness for the saving of 150 quid? I don't think I'd bother
Click to expand...
Click to collapse
That why it's boxed back up to go back. :laugh: not worth my time to sort this, like i said it's Black friday soon.
Thanks for your input fella.

itsmix said:
That why it's boxed back up to go back. :laugh: not worth my time to sort this, like i said it's Black friday soon.
Thanks for your input fella.
Click to expand...
Click to collapse
Nah no worries mate.
I remember my wife bought me a kindle fire one time, it offered with or without adverts?
Had no idea what it meant at the time.. But if theres a selectable option when you buy it, see what they do.
Having a OnePlus with a locked down bootloader is like buying a non alcoholic beer.
Non alcoholic Beer? it's just wrong

Have you tried downloading and installing the stock UK firmware from root
https://www.oneplus.com/uk/support/softwareupgrade/details?code=PM1587123976090

FYI
My OEM option was also locked till I connected to the internet.

dvartak said:
My OEM option was also locked till I connected to the internet.
Click to expand...
Click to collapse
That never passed my mind, is that true?
I'm always online from the off so wouldn't have noticed.

dladz said:
That never passed my mind, is that true?
I'm always online from the off so wouldn't have noticed.
Click to expand...
Click to collapse
Yep it's true. I had a panic moment this summer when trying to unlock my bootloader. I skipped through all the initial setup steps and never connected to the web. I could not figure out why the bootloader unlock option was greyed out. Once I connected to the web the bootloader unlock option was available.

Yep.
dladz said:
That never passed my mind, is that true?
I'm always online from the off so wouldn't have noticed.
Click to expand...
Click to collapse
Yep, If you skip all the steps during setup. Developer mode can be enabled, but OEM is grey-ed out. The tooltip below suggests connecting to the internet or inserting a sim.

dvartak said:
Yep, If you skip all the steps during setup. Developer mode can be enabled, but OEM is grey-ed out. The tooltip below suggests connecting to the internet or inserting a sim.
Click to expand...
Click to collapse
I just guess I've never done that before..
Surely the first thing with a new phone is popping your SIM in and getting online..
It's assume the OP actually did that.
But good to know cheers.
That also assumes that the device is checking in somewhere.
---------- Post added at 06:01 PM ---------- Previous post was at 06:01 PM ----------
FreshlyBaked 420 said:
Yep it's true. I had a panic moment this summer when trying to unlock my bootloader. I skipped through all the initial setup steps and never connected to the web. I could not figure out why the bootloader unlock option was greyed out. Once I connected to the web the bootloader unlock option was available.
Click to expand...
Click to collapse
Haha good to know buddy..
I never knew