Screen problem - Razer Phone Questions & Answers

Hi, I recently just got this phone and everything seems to work fine apart from the visible grid pattern I'm seeing on the screen, I know this has been brought up already but most people say they can only see this on white or lighter backgrounds, I only noticed it on white backgrounds myself at first but now I'm noticing it to a lesser extent on most solid colours, I cant see it on anything that has some sort of pattern or detail, just solid colours mostly, anyone else noticing it?

Mine has this pattern too but I only notice it if I'm really looking for it, and it's only visible on white and very light grey solid backgrounds.

Related

Tab S 8.4 Screen homogeneity issues

The reasons why I purchased a Tab S 8.4 were its awesome screen quality and high grade processor. For the later, the poor touchwiz optimization and the average gpu led to disappointing results. But well, the screen IS awesome !
Or is it ?
At first, I was truly impressed. But after some web browsing and reading e-books, something felt wrong with the colors homogeneity. On white backgrounds, the right part of the screen in portrait mode would tend towards a yellowish tone, while the left part would tend toward purple tones. Nothing obvious, but quite annoying when noticed.
After trying around with different backgrounds, it become more obvious with certain colors. The one used in settings background for example: The left side of the screen is deep blue, the right part is much lighter.. and greener.
Further investigating the issue, I figured it is most obvious when watched in the darkness and using dark colors: RBG such as R:0, G:10 , B: 20 or even R:20, G:10, B:0
Did anyone else notice similar issues ? Would you guys mind trying to create a R:0, G:10, B:20 (#000A14) background and check the result on your tab S in a low light environment ? On mine, it results in an obvious gradation from dark blue to green.
Attaching some pictures. The rendering is not the best especially in the darkness, but the issue remains clearly visible.
There is something very wrong with your screen. Return it.
suzook said:
There is something very wrong with your screen. Return it.
Click to expand...
Click to collapse
I second that, that is not normal
I concur with the others, get it replaced.
AMOLED screens can fail for any number of reasons (pixel death is the main one) , if yours is showing problems get it replaced now rather than live with it and have a more serious problem later.
We've seen this yellow color issue reported by a few others. Looks like Samsung let a few diseased horses out of the barn. I concur with the others. Return it.
Thanks for your feedback, guys.
I'd like to highlight the fact this issue goes completely unnoticed in most scenarios. A friend I showed it on white background didn't notice it at all, in movies/games/pictures I don't see it at all. I only felt it while reading, and even then it was not obvious, just a persistant feeling that led me to further testing.
Only the extremely dark colors seem to be affected, and even then it's only noticeable in the darkness. I will go back to the store tomorow and exchange it for a new one, but I'm wondering if the issue isn't widespread and simply went under the radar as its effect is hardly noticeable in 99.9% of the situations.
Did anyone else check at an homogenous R:0, G:10, B:20 image in the darkness with their tab ?
I personnally used Moon+ Reader's background color settings for testing purpose, pretty easy to set up.
New Tab S, same issue
I changed my Tab S 8.4 today for a brand new one. Same test, same issue: the background is still not homogeneous. The issue is visible in the darkness on dark colors such as the one used for the settings menu, which seems naturally gradated from deep to lighter blue on my screen.
Could someone else test and reproduce the issue on their tab ?
I have tried to reproduce what you're seeing on my 10.5 and honestly I can't. I'm not going to say the white is always 100% pure white but it's close enough. At the same time I'm trying to avoid looking for something that's not there for my Tab.
ukael said:
I changed my Tab S 8.4 today for a brand new one. Same test, same issue: the background is still not homogeneous. The issue is visible in the darkness on dark colors such as the one used for the settings menu, which seems naturally gradated from deep to lighter blue on my screen.
Could someone else test and reproduce the issue on their tab ?
Click to expand...
Click to collapse
Maybe you can go into Settings / Accessibility / Vision / Color Adjustments and see if your calibration is off. There is a test there where you arrange tiles by color gradation and it adjusts your screen. I am having none of the issues you mentioned, but my 10.5 Tab also passed that test with no color adjustments required. Give it a try.
mitchellvii said:
Maybe you can go into Settings / Accessibility / Vision / Color Adjustments and see if your calibration is off. There is a test there where you arrange tiles by color gradation and it adjusts your screen. I am having none of the issues you mentioned, but my 10.5 Tab also passed that test with no color adjustments required. Give it a try.
Click to expand...
Click to collapse
Test completed successfully. The calibration is fine, and the issue is not noticeable during the test. The issue is actually not noticeable in most usages, I only see it on homogenous very dark color backgrounds (the 10% darkest colors), and while in a dark environment myself. In most common usages, the screen looks fantastic and flawless.
Unfortunately, I often use my toys in my bed in the darkness. AND I am concerned about a possible defect that would get worse over time.
That said, tests on similar colored backgrounds on other AMOLED screens (PS Vita, Galaxy SII) lead me to think this could be a global issue with AMOLED.
Unfortunately, I often use my toys in my bed in the darkness.
Click to expand...
Click to collapse
Lol, to those of us with a perverse sense of humor we would refer to that as a hanging curveball.
Whatever issues you are experiencing I would take that over LCD light bleed any day.
ukael said:
Test completed successfully. The calibration is fine, and the issue is not noticeable during the test. The issue is actually not noticeable in most usages, I only see it on homogenous very dark color backgrounds (the 10% darkest colors), and while in a dark environment myself. In most common usages, the screen looks fantastic and flawless.
Unfortunately, I often use my toys in my bed in the darkness. AND I am concerned about a possible defect that would get worse over time.
That said, tests on similar colored backgrounds on other AMOLED screens (PS Vita, Galaxy SII) lead me to think this could be a global issue with AMOLED.
Click to expand...
Click to collapse
Dear Friend. Like you I am very sensible in that point. I have a lot behind me and I can tell you, that homogeneity is something we can not expect from all types of modern displays, except the pro ones with a special function that takes care about this issue. Any screen has such issues, the question is just what type of and the intensity differs. The lower the light in our environment the more sensible our eyes get. The longer we stare into the screen the better we see all color details. Worst case scenario is a totally darkened room. Your eyes won´t get more sensible than in such a situation. Especially AMOLED displays will show the strangest kind of irregularities you would never see normally. I remember the Tab 7.7 -- in a dark room the screen was over and over covered with black circles. Wow ! The Vita shows strange textures instead. It is horrible.
My advice to you would be to start trying to avoid using your tablet or any display in a dark room. Turn a light on, it will be nice for your brain and eyes and you will not see the described things. It´s just a matter of habit, nothing else. You will get used to it and probably feel very well with it. Anyway there will still be the green haze.... Not to talk about the yellowish etc. stuff.
I returned the Tab S for a MiPad and it´s much better, really nice homogeneity (compared to other actual devices).
I had 4-5 iPad Mini Retina and all of them have horrible yellowish/blueish tint.
I had 4 iPad Airs, 3 were horrible in a similar way, now the 4th one is okay, I finally had luck.
I had 2 Galaxy 12.2 - the first one yellowish in a quarter, the second has just a slight, short yellow stripe on the bottom border.
I had a Kindle Fire HD + HDX - both with bad, ugly green spots at borders and corners. Also partially yellowish.
Once I held a Galaxy Tab 3 in my hands that was actually flawless. I was shocked. It never happened again. Was from a classmate.
Today I guess it was a mistake since I could not test in in a home-at-night-environment.
I checked dozens of Tablets in big stores here - guess what I found ???
Look at the iMacs .... Horrible yellowish tint. Horrible. It´s a shame.
I use my Tab S 10.5 in a dark room with some regularity. I've never experienced any of these odd artifacts you guys are discussing. My black screen is just black. Colors look right. White is white. I think its a fallacy to claim that all amoled screens face these issues. The amoled screen on the Tab S is the best most advanced amoled screen ever created. Problems from older devices shouldn't apply here.
Please remember based upon other user input, Samsung did seem to have a run of defective screens on these tabs they put out.
Here's a quick video test taken in a pretty dark room (it's daytime here). As you can see the screen is just black. There is absolutely no reason to avoid viewing your Tab S in a dark room. If you are not seeing the solid black I have demonstrated in this video I suggest exchanging your possibly defective unit.
ukael said:
Did anyone else check at an homogenous R:0, G:10, B:20 image in the darkness with their tab ?
Click to expand...
Click to collapse
In my experience 100% of AMOLED displays exhibit this behaviour, i.e. both Tab S 8.4 I've had! The first one (exchanged because of unhappy whites) had it so obviously that it looked like a diagonal gradient fade to one corner. The second tablet shows it as a slightly patchy screen, see attached photo which looks worse than the reality.
This is only visible in a completely dark room with the display set to its darkest (or close to), displaying a very dark image (my photo is of the spec. you mentioned - hence blue/green colour). To show this I needed to use an exposure of about 1 second, if you use less the image will appear black, likewise (probably) if you try to capture it as a video using normal ISO values in camera, the camera won't pick up the background.
Armpowered said:
In my experience 100% of AMOLED displays exhibit this behaviour, i.e. both Tab S 8.4 I've had! The first one (exchanged because of unhappy whites) had it so obviously that it looked like a diagonal gradient fade to one corner. The second tablet shows it as a slightly patchy screen, see attached photo which looks worse than the reality.
This is only visible in a completely dark room with the display set to its darkest (or close to), displaying a very dark image (my photo is of the spec. you mentioned - hence blue/green colour). To show this I needed to use an exposure of about 1 second, if you use less the image will appear black, likewise (probably) if you try to capture it as a video using normal ISO values in camera, the camera won't pick up the background.
Click to expand...
Click to collapse
All I can say is that is seriously messed up. My screen looks nothing like that and just as pitch black as in my video. Considering black pixels in amoled screens are basically turned off, they should be utterly and completely black and devoid of light. Am I misunderstanding and your picture is of a blue background?
All other dark colors should be solid without strange light effects as well.
mitchellvii said:
All I can say is that is seriously messed up. My screen looks nothing like that and just as pitch black as in my video. Considering black pixels in amoled screens are basically turned off, they should be utterly and completely black and devoid of light. Am I misunderstanding and your picture is of a blue background?.
Click to expand...
Click to collapse
It's daytime for me at the moment but yes from memory, if you display an actual black image then it will appear as black, you see this effect when trying to display an image that is almost black, at very low levels of light output the (my!) panel isn't even.
The attached image is R0 G10 B20 and on my PC looks black - it isn't I just used "ColorPic" to check the screen colour and it shows those values.
It's not a big issue but does appear when using in fully dark room with brightness turned down, I notice it in some apps that have very dark background colours (which you'd assume were black and see as such in daylight, but aren't).
Obviously under these circumstances an LCD would appear as a (relatively) bright grey !
Armpowered said:
It's daytime for me at the moment but yes from memory, if you display an actual black image then it will appear as black, you see this effect when trying to display an image that is almost black, at very low levels of light output the (my!) panel isn't even.
The attached image is R0 G10 B20 and on my PC looks black - it isn't I just used "ColorPic" to check the screen colour and it shows those values.
It's not a big issue but does appear when using in fully dark room with brightness turned down, I notice it in some apps that have very dark background colours (which you'd assume were black and see as such in daylight, but aren't).
Obviously under these circumstances an LCD would appear as a (relatively) bright grey !
Click to expand...
Click to collapse
OK I'm a bit confused. The image you attached looks either black or very very dark gray on my screen. No color variation at all. Oh well
mitchellvii said:
OK I'm a bit confused. The image you attached looks either black or very very dark gray on my screen. No color variation at all. Oh well
Click to expand...
Click to collapse
Same on my tab in daylight, it only appears patchy when in a very dark room with brightness turned right down. Maybe amongst the variations some will be perfect?
Armpowered said:
Same on my tab in daylight, it only appears patchy when in a very dark room with brightness turned right down. Maybe amongst the variations some will be perfect?
Click to expand...
Click to collapse
Still beats LCD light bleed

A very bad display

Ever since I got my Xperia M the display has had blueish tint and bad color reproduction but I acknowledged that is a problem with every Xperia M. But beside that, when I look at the display from an angle, on a white background, I can see a gray line appearing from top of the screen and a gray circle in the middle. Again, it is visible as an effect when looking at an angle, cannot see it when looking directly at it. I also have a bright pixel on a black background. Are these also negligible, common issues or along already bad screen I've got a defected screen? I am very disappointed in Sony anyhow.
optidragon said:
Ever since I got my Xperia M the display has had blueish tint and bad color reproduction but I acknowledged that is a problem with every Xperia M. But beside that, when I look at the display from an angle, on a white background, I can see a gray line appearing from top of the screen and a gray circle in the middle. Again, it is visible as an effect when looking at an angle, cannot see it when looking directly at it. I also have a bright pixel on a black background. Are these also negligible, common issues or along already bad screen I've got a defected screen? I am very disappointed in Sony anyhow.
Click to expand...
Click to collapse
I'm pretty sure I saw this post somewhere b4... anyway for bluish tint - get the white balance app from @xperiaz2 (Yes, you need root and the bluish tint is due to the colour temperature, its at around 10k+, the norm. being around 6500k) Gray line appearing... pretty sure you're having a defected display and about the bright pixel, display is defected. Yes you got a defected screen (The bluish tint is not a defect though) so just bring it back to where you bought it and they'll replace it for you! (If the warranty is still live)
Well I posted on Xperia support forum trying to get help there, too. Or just an insight of what could that be and what could cause the problem. Anyway, here are a couple of pictures taken with a phone. The camera couldn't get that grey line properly but it appeared as a shadow from the top of the screen probably because as I said it's like an effect when tilting the phone, not a still colour. http://imgur.com/3Ae2rdr http://imgur.com/Nyv2maS
I suggest you to bring it back to the shop, that problem isn't present on mine.

[Q] Screen Digitizer

Is anyone else seeing faint horizontal lines on their screen? When the phone is off and a bright light is hitting the screen I can see a series of horizontal lines, which I know is the digitizer. The problem is I also see these lines come through when the screen is on, it's especially noticeable on whites. Just curious to know whether this is an isolated issue or other g4 owners are experiencing this as well.
Similar to the experience this user has had with his phone, looking straight on in any kind of light I see these horizontal lines: forum.xda-developers.com/showthread.php?t=2748444
I tried looking very hard on a white background, but can't see anything like that.
mine arevorizzontal speced like 1mm fro each other

Yellow glow from screen with black

When displaying a pure black image on the p2 the bottom left 1/3 of screen has a slight yellow glow to it when you look at it in a dark room. The same area looks more warmer than the rest when displaying grey. Anyone else noticed this? From searching around I've seen complaints about similar issues on some other amoled screens on nokia,oneplus, lg etc. So much for amoled showing pure black, if you want that it looks like you have to get a samsung phone. It's still better when compared to IPS but the uneven tone can be annoying.
spix123 said:
When displaying a pure black image on the p2 the bottom left 1/3 of screen has a slight yellow glow to it when you look at it in a dark room. The same area looks more warmer than the rest when displaying grey. Anyone else noticed this? From searching around I've seen complaints about similar issues on some other amoled screens on nokia,oneplus, lg etc. So much for amoled showing pure black, if you want that it looks like you have to get a samsung phone. It's still better when compared to IPS but the uneven tone can be annoying.
Click to expand...
Click to collapse
I noticed this in dark environment, this is mostly visible when you pull down notification bar, I don't know the reason but noticed this - not a major issue.

Question Slight issue with the screen and battery. is it just me?

I've been using this device for a month now and been really happy with how fluid everything is in comparison to my poco x3 nfc which couldnt really handle miui well.
The only complain that I have is with the battery life, which seems to drain rather quickly even when Im not using the device, and with the screen.
Dont get me wrong the screen looks good and doesnt show the common OLED issues (banding, black crush, etc.) especially that I used to have an awful OLED device before. (ROG phone 2 had almost all the issues an oled can have in their worst condition.).
The main problem that I noticed is that there seems to be a slight white shadow under black text visible in white mode. It's pretty easy to notice it when I'm in the settings app and looking at the bigger or bold titles in white mode. Under every letter there is a slight white shadow. (the tone is different than the white background so it's visible.) The bigger and bolder the word, the easier to notice.
I know it's most probably a hardware color calibration issue and probably will never be fixed but just wanted to see if any other person has noticed this. Mine is a global poco f3.
btw, the funny fact is that the shadow is only under the text and not above or around it, you'd initially think the shadow appears because the screen cant correctly change from black text to the white background around it but if this was the fact, why does it only happen under the text and not all around it?
Did you found a solution for your Problem? I purchased the Poco F3 last week and I have this white shadows under black text too. I think its just a OLED thing. It isn't that noticable on my old Galaxy Note 8 though.

Categories

Resources