Develop Bugs

T-mobile UK have 1300 units in stock @ 13.40 GMT 26th March

Hi all,
Apologies for starting a new thread but I (as well as a few others) have just had confirmation that T-mobile now have them in stock, ready for next day delivery.
I was told by the rep that the new phones go through a quarantine process that can take anywhere between a couple hours to a couple of days- the Desire was given the go ahead; whereas the SE X10 had to be 'given back to the manufacturer'

I have to thank you for telling us this. I just contacted T-Mobile and managed to get the operator to despatch it today. I had ordered my phone on Tuesday, the 25th and I had no status updates until today. A quick call to T-Mobile and now I have an email to confirm that my phone's winging its way to me. Hopefully I get it tomorrow or Monday!!

I have no doubt they will come tomorrow as long as they are ordered before 4pm they will arrive tomorrow.

Yeah thanks fortunately someone actually kept there promise and called me as soon as it arrived and has dispatched mine out for tomorrow.

I have received the email from t-mobile saying my phone has been despatched... but for delivery on a SATURDAY?!?!?!? I think it's far more likely it will not be delivered until Monday.

Andaho said:
I have received the email from t-mobile saying my phone has been despatched... but for delivery on a SATURDAY?!?!?!? I think it's far more likely it will not be delivered until Monday.
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It's not a normally delivery it's a courier delivery for between 9am-1pm.

The woman on the phone did tell me that "Delivery was free for the Desire". I am thinking this is the special saturday delivery they normally charge £7 for which is done by some company other than Royal Mail.

brummiesteven said:
The woman on the phone did tell me that "Delivery was free for the Desire". I am thinking this is the special saturday delivery they normally charge £7 for which is done by some company other than Royal Mail.
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Yes, exactly... couriers charge extra for saturday deliveries... but I will indeed be pleased if it does arrive tomorrow I wish they had an order tracking on t-mobile.. I have an order ref number, but no way of tracking it... I also want to look at it because they sent me 2 emails for the order, and wondering if I maybe clicked twice on submit or something and have 2 coming!!! :/

What about our April 7th phones??? Post Any news here

Any updates on stocks arriving to UK Retails stores on april 7th???
i pre-ordered mine from handtec long ago..
Cant wait....
Anyone?

Clove - 7th April HTC Desire
Hmm, I think I've been charged for mine on Thursday however Clove haven't sent me an email confirming this. For some reason my net banking only shows transactions up to the 1st. Perhaps something to do with Banking Holidays?
Anyways, this is from http://www.clove.co.uk/news.aspx
Our Easter Opening Hours are as follows:
Friday 2nd April - Closed
Saturday 3rd April - Closed
Friday 4th April - Closed
Monday 5th April - Closed
Tuesday 6th April - Open 9AM
Please be aware that we will not be answering emails during this period. You are welcome to send an enquiry, but we will not be available to respond until Tuesday morning when we open again. We appreciate this is frustrating for outstanding orders for new device releases and we will do our best to have orders with customers as soon as possible. The situation for the following devices is as follows:
HTC Desire - first stock due 7 April - This is the first batch of reseller stock that will be released. If you have confirmed your pre-order for the Desire, please do not email us with questions unless it is essential. We will keep you updated with any information as soon as we have it. At the moment we expect orders to start shipping on April 7th.
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inkredi said:
Any updates on stocks arriving to UK Retails stores on april 7th???
i pre-ordered mine from handtec long ago..
Cant wait....
Anyone?
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As of today, Handtec is still saying the 7th is the expected ship date. I know it's hard, but it's only 24-48 hours away. Just do what I have been doing...watch the reviews & think "Man! The phone I have right now sucks!"

Hi All I received an e-mail from Fedex for incoming package - It have to be my HTC Desire
Code:
DISPATCH of GPSK sent Ventsislav Mladenov 1 FedEx International
Priority package(s).
This shipment is scheduled to be sent on 04/07/2010.
Reference information includes:
Special handling/Services: Deliver Weekday
Status: Shipment information sent to FedEx

Indomitable said:
Hi All I received an e-mail from Fedex for incoming package - It have to be my HTC Desire
Code:
DISPATCH of GPSK sent Ventsislav Mladenov 1 FedEx International
Priority package(s).
This shipment is scheduled to be sent on 04/07/2010.
Reference information includes:
Special handling/Services: Deliver Weekday
Status: Shipment information sent to FedEx
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Nice to hear! You're from the UK?

Indomitable said:
Hi All I received an e-mail from Fedex for incoming package - It have to be my HTC Desire
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Who did you order from?

I ordered it from Handtec , and I'm not from UK , I'm living in Bulgaria and I'm very surprised because FedEx gave me an estimated delivery date - 08.04.2010

Good to hear. Looks like the 7th is a definite date then

Im due to receive mine on Thursday I think, shipping out from devicewire. Will call them today to check.
Bloke

I ordered mine from Clove a couple of weeks ago. Haven't heard anything recently, but when I sent them the name/address verification email they said
We look forward to dispatching your HTC Desire when they are released (at the moment we do expect to fulfill all orders) and you will receive your tracking number on the day your order ships.
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so am hoping to receive an email about that tomorrow. Will post here if I get anything.

carrige said:
I ordered mine from Clove a couple of weeks ago. Haven't heard anything recently, but when I sent them the name/address verification email they said
so am hoping to receive an email about that tomorrow. Will post here if I get anything.
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I'm hoping you're not going to be disappointed and I do not know how the delay will have affected Clove's supplies but my understanding was that Clove's first batch was sold out on pre-orders some weeks ago. Certainly this was the case before the launch was delayed. A mate of mine ordered his Desire from Clove last week and is not expecting his for another week or so. Who knows, maybe the delay will mean that Clove's first and second batches will have been amalgamated?

@JTHM
I dunno about that... I ordered mine on March 19th so hopefully that would've gotten me in with the first batch of orders (I'd be very surprised if that wasn't the case). The email I quoted was dated March 30th so up to then they seemed to be able to handle all the pre-orders.
As regards how the delay hit them, all I know is that there's a sign on the Desire page on their site saying that the 'expect' stock by the 7th, I suppose they'll start shipping as soon as they've got them in stock.

JTHM said:
I'm hoping you're not going to be disappointed and I do not know how the delay will have affected Clove's supplies but my understanding was that Clove's first batch was sold out on pre-orders some weeks ago. Certainly this was the case before the launch was delayed. A mate of mine ordered his Desire from Clove last week and is not expecting his for another week or so. Who knows, maybe the delay will mean that Clove's first and second batches will have been amalgamated?
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I saw heard some people cancelling their orders from clove, worth mentioning

JTHM said:
...but my understanding was that Clove's first batch was sold out on pre-orders some weeks ago.
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I think they were originally but that was before the delay. I recieved an email since the delay saying:
Stock should be here on the 7th/8th We expect over a 1000 units
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They also said mine would ship from the first delivery. Before they were delayed, mine was going to be in the second shipment which was originally due 2nd April.

Indomitable said:
I ordered it from Handtec , and I'm not from UK , I'm living in Bulgaria and I'm very surprised because FedEx gave me an estimated delivery date - 08.04.2010
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Why didnt i get that
last email they sent me was
"Thank you for your co-operation in this matter, your security details have now been processed and the order will now be dispatched upon your chosen delivery option."
that was on the end of last month.. i had payment confirmation issues, but my order was on the 20th
from handtec too....
i hope i get a delivery notification soon

Got my email notification from F*D*X about my shipment from Handtec also
Funny thing is, it says it should be delivered on the 8th...I wish. Even if it left tomorrow, I would still have to mess with with F*D*X and Customs. Safe to say, I won't be receiving my new toy until Saturday or Monday of next week

A few minutes ago, I was in Live-Chat with Handtec and they told me that stock still hasn't arrived until now.

So did I, that's why I cancelled... I'm going on a trip tomorrow evening for a week so i'll buy it in a local store.

Ganja82 said:
A few minutes ago, I was in Live-Chat with Handtec and they told me that stock still hasn't arrived until now.
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I just talked to Handtec live chat and got this info:
Customer Services (811): Unfortunately delivery for the HTC is tomorrow
Customer Services (811): we will ship some tomorrow and Thursday
But who knows who has the correct info.

bloke said:
Im due to receive mine on Thursday I think, shipping out from devicewire. Will call them today to check.
Bloke
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Spoke to them, they are due to ship out tomorrow, special delivery for thursday ;-)
Not long now
Bloke

Anyone pre-ordered September 30 order shipped yet?

UPDATE: Got mine, no loose hinge, I LOVE THIS PHONE.
Hey,
Just wondering if any other people happened to pre-order from tmobile on September 30, and if their order has shipped yet....because mine hasn't .

I ordered mine on the 1st and it is on its way. I never got an email or text from tmobile so I called them and they gave me the tracking number. You should call.

lol I ordered mine on the 24th/25th and it hadn't shipped yet as of Friday (I called). I'm supposed to get a call back today.
EDIT: With all the memory concerns, maybe this is a good thing.

I ordered mine on the 30th. Will be here tomorrow.

are you sure it hasn't shipped? - don't rely on the tmo system to be current with it's info - i got my text msg from tmo with the tracking number the day it was delivered-
try that trick on the UPS website - near the tracking box, there's a "more options" selection - clik on it, then clik on "track by reference number" (or something like that) and then in the reference track box punch in your tmo phone number and down below your zip code - i was tracking mine the day it left tmo
hope that helps

I placed a pre-order the first day, and that one got messed up still shows back order. They placed another order last week and that one still hasnt shipped out either. I went to tmobile store on saturday and bought one from them...im just going to send back the other two IF they even send lol

I ordered at 9am 9/30 and they say order is in process :/
I called this am, same status, blah

i pre-ordered mine on the 30th. i just tracked it on ups and the arival date is 10/06..
hopefully it gets here tomorrow lol

I ordered mine on the 30th, and still haven't received any updates... So we're on the same boat!
I'm just worried that if it doesn't ship today I probably won't get it by the 6th... The site isn't kept up to date and from what I heard people don't even receive their tracking numbers via sms until after the phone is delivered!!

omarsalmin said:
I ordered mine on the 30th, and still haven't received any updates... So we're on the same boat!
I'm just worried that if it doesn't ship today I probably won't get it by the 6th... The site isn't kept up to date and from what I heard people don't even receive their tracks numbers via sms until after the phone is delivered!!
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i received my tracking number via sms once it was ready for ship....

I pre-ordered on the 30th. I received the tracking number on the 1st, with a Oct 5 delivery date. But it was pushed up, it's out for delivery as of 5:41 am pst. Can't wait!

mftek said:
i received my tracking number via sms once it was ready for ship....
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Yeah I received a message that said the order was being processed on 10/1 and still haven't received any updates... This is starting to frustrate me

I placed my order early on Fri 10/1. Got a tracking number 10/2 and UPS says it shipped out today 10/4. Got txt notification for order completion and another for tracking number. Shipping to AZ. Probably won't get it until the 6th.
Sent from my MB200 using XDA App

Pre-ordered on the 30th and the rep told me to be home for the next two days, because I was given express shipping, and if I wasn't here to sign, the phone would go back. She said that it would probably be here on Saturday, but maybe Sunday.
Here we are - two days before the 'launch' - the phone is already in stores, but not in my hands. It hasn't even shipped yet. Brilliant 'pre-order'.
And so, we wait...

smthkat789 said:
I ordered at 9am 9/30 and they say order is in process :/
I called this am, same status, blah
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Thats what im getting .
-I called 611 and asked for order status...still says processing.
-I try my phone number in this format "XXXXXXXXXX" on track by reference on UPS.com and nothing
-Still no text message with tracking info.
Maybe mine somehow shipped already and the system, just doesn't know? Seems that some people who ordered on the 30th says theirs will be delivered today, ugh.
Anyone know if i can pick it up from a local tmobile store if it hasn't shipped yet? probably a longshot...

1-800-PICK-UPS = 1-800-742-5877
If you dont see a tracking info on ups site, you have to call in for your status.
Read this from t-mob forums

smthkat789 said:
1-800-PICK-UPS = 1-800-742-5877
If you dont see a tracking info on ups site, you have to call in for your status.
Read this from t-mob forums
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Well apparently i called T-mobile and it hasn't even shipped yet, they just said "You'll get it on October 6th"...wth was the point in even pre-ordering then?? Sigh.....fail T-Mobile

omarsalmin said:
Yeah I received a message that said the order was being processed on 10/1 and still haven't received any updates... This is starting to frustrate me
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Same here :-/

STILL processing...
I just want my phone, wtf

Yep. This is super lame.
I guess 4-5 days isn't enough time for some dude at T-Mo's warehouse to throw packages onto a UPS truck.

Where is my Gear Fit 2 ? (Preordered through Bell in Canada)

I preordered through Bell on the 12th, picked it up on the 19th and submitted the redemption for the same day. I got an email right away saying it is being processed but that was 5 days ago..... No email since.
How long does this take ?
The email read: "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
UPDATE: Just got a tracking number. Should be here on the 29th.

It can take up to 6-8 weeks as per the pre-order page, but some people in the Canadian thread have started receiving shipping notices already.
Sent from my SM-N930W8 using Tapatalk

Samsung told me, my Fit2 would ship out last night at midnight. Some people already got theirs. I'm in Houston, TX. A company called "Digital River" is processing Samsung.com's orders in the U.S. I'd preordered on the 11th

I pre-ordered my Note 7 through Samsung Canada (online order) and it still hasn't shipped (I ripped into them yesterday for several reasons as the rep was a complete **** so it set me off) yet my Fit 2 is on the UPS truck out for delivery today so the bonus gift that said 6-8 weeks is arriving before I even get my phone that should have been something delivered to all pre-order customers on the 19th but instead Samsung released units for walk-in customers before fulfilling pre-orders. Just irritates me the gift that I expected in 6-8 weeks will arrive before my phone.

nighthawk29 said:
I pre-ordered my Note 7 through Samsung Canada (online order) and it still hasn't shipped (I ripped into them yesterday for several reasons as the rep was a complete **** so it set me off) yet my Fit 2 is on the UPS truck out for delivery today so the bonus gift that said 6-8 weeks is arriving before I even get my phone that should have been something delivered to all pre-order customers on the 19th but instead Samsung released units for walk-in customers before fulfilling pre-orders. Just irritates me the gift that I expected in 6-8 weeks will arrive before my phone.
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Yesss!, same thing here. The phone arrives on the 26th they said. It makes me wanna cancel and order from those creepy sellers on Ebay

CerveCesar said:
Yesss!, same thing here. The phone arrives on the 26th they said. It makes me wanna cancel and order from those creepy sellers on Ebay
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I am going to call and if stock is available at the Samsung Store close by then I will go pick that up there, keep the gift and return the shipped phone when it eventually does arrive and expect a full refund. I've already filed a BBB complaint but I have a legitimate pre-order that Samsung has failed to fulfill their end of this agreement on and I'm still buying the phone so I'll be contacting them and making sure they refund the full amount and still allow me to keep the Fit 2. This is just unacceptable how they have handled the online pre-orders.

Yeah but I mean come on... This is Canada what did you expect? They only got like ~4,000 pre-orders online (if I can judge by the invoice no.).
They're not going to hire a bunch of people do to these things. They're just going to keep the staff they have an try to ship them out when they can.
Canada isn't really the place for these bulk rushes.... Watch in a they're just be sitting in store shelves when everyone is more interested in iPhone 7.

CerveCesar said:
Samsung told me, my Fit2 would ship out last night at midnight. Some people already got theirs. I'm in Houston, TX. A company called "Digital River" is processing Samsung.com's orders in the U.S. I'd preordered on the 11th
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Day2: I called Samsung to cancel my order. They said it takes 1-3 business days, and my phone was to be shipped out on the 26th. If I get the phone ahead of time, then no cancellation will take place, lol

Pre-ordered through Rogers, received the phone and claimed a small watch on the 20th, and got a UPS confirmation earlier today that it would arrive tomorrow.

I had the same worry make sure you check you spam mail or the promotions tab in gmail that's where mine was. Got the accepted email to my regular but the full confirmation in my promotions tab, weird. Still no shipping number thpugh.

JustsoIcanpost said:
I had the same worry make sure you check you spam mail or the promotions tab in gmail that's where mine was. Got the accepted email to my regular but the full confirmation in my promotions tab, weird. Still no shipping number thpugh.
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The only email I got was "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
This was 1 week ago. I called 1-800-SAMSUNG and they said to email [email protected]
I emailed them and no response.....
Feels like I'm about to get shafted and not see my Gear Fit 2 ....

I tried calling as well and sat on hold for a very long time. I don't know what's going on I registered mine on a Saturday two days after we got the phones.
Sent from my SM-N930T using Tapatalk

Same boat here, ordered through costco, redeemed on Monday when I got the device. I haven't got any follow-up e-mail since. I think costco's orders might not qualify though as the imei isn't printed on the invoice. I actually asked them same question via their online form, no replies yet.
Sent from my SM-N930W8 using Tapatalk

THS1989 said:
I preordered through Bell on the 12th, picked it up on the 19th and submitted the redemption for the same day. I got an email right away saying it is being processed but that was 5 days ago..... No email since.
How long does this take ?
The email read: "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
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Click to collapse
Same here, same day! No email yet.

UPDATE: Just got a tracking number. Should be here on the 29th.

I got mine from Bell too...preordered and picked up in store. Signed up for my free Gear Fit 2 that night. Got email from UPS today saying it was being shipped.

THS1989 said:
The only email I got was "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
This was 1 week ago. I called 1-800-SAMSUNG and they said to email [email protected]
I emailed them and no response.....
Feels like I'm about to get shafted and not see my Gear Fit 2 ....
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The Samsung rep I spoke to told me to email [email protected]com lol and I haven't received any reply yet either. Did you find a number for the promotions department?

darthfire said:
The Samsung rep I spoke to told me to email [email protected]com lol and I haven't received any reply yet either. Did you find a number for the promotions department?
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Ah yes it should be .com but they never replied to me and I don't have their number.
Just be patient. I got my UPS tracking number.

Question Have you received your phone yet?

Has anyone received their phone from OP yet? I paid for the 2 day shipping on the 23rd, and I still haven't gotten my phone. I checked the tracking, and it just flew in the opposite direction across the country before it's supposed to come back to me.

From France, I've only reserved the phone by paying a 10% advance payment. The rest will be payable between Monday and Wednesday and then I will know about the delivery date

Made it to my FedEx facilities and was supposed to be delivered Friday yesterday and never did. Now saying pending. I have an bad feeling about this.

Yes, here in the US I pre ordered on launch day, and FedEx surprisingly came thru and delivered Friday as scheduled.
Edit: Any questions feel free to ask or pm!

Not here, so far nobody can tell where it is.

Poloasis said:
Not here, so far nobody can tell where it is.
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Mine shipped from New Jersey, to Tennessee just to have to come back north past New Jersey again to Rhode Island. I'm 3 states north from where it originated

My tracking says:
Estimated delivery date:
Monday, March 29, 2021 by end of day
The delivery date may be updated when FedEx receives the package.

lmao in europe they don't start shipping until march 31

I got mine in Friday. I'm pretty sure all of the phones in the us are going to originate in linden NJ and head to Memphis TN. Memphis is a major fedex hub so they all get sorted there first and then go back out.

Mine should be here Monday. Currently in Memphis, TN (shipped from New Jersey).

Mine is due to arrive on Tuesday, FedEx picked up today.

zoman7663 said:
Mine is due to arrive on Tuesday, FedEx picked up today.
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on Saturday?

Phone never made it to out for delivery and sat at the FedEx hub. I literally place a hold at facility and picked it up from there.

vibrantliker said:
on Saturday?
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Yep, both OnePlus website/store app and FedEx confirmed this. First thing this morning I was notified of the label creation (wasn't due to be sent out until March 29) and around lunchtime FedEx scanned it as picked up and in transit.

zoman7663 said:
Yep, both OnePlus website/store app and FedEx confirmed this. First thing this morning I was notified of the label creation (wasn't due to be sent out until March 29) and around lunchtime FedEx scanned it as picked up and in transit.
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Strange, my label was created
Friday, March 26, 2021 at 4:14 am and no progress yet from that.

vibrantliker said:
Strange, my label was created
Friday, March 26, 2021 at 4:14 am and no progress yet from that.
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Strange...

When I preorder mine, the website said it would be sent out on the 25th. I paid the two day shipping, but my phone was not sent until the 26th. If you look at the Shipment Facts on the Fedex tracking site it says:
SPECIAL HANDLING SECTION​Deliver Weekday
So even though, the package could have been delivered on Saturday to meet the two day shipping, the special handling says tough luck, weekdays only. I received my wireless charger on Friday, along with my case from Amazon though. I am excited to get it, but I'll wait until Monday.

My order just says "Order Outbound"
Guess paying the 10 extra bucks for shipping did absolutely nothing...
Not in a hurry anyway but not impressed with the customer experience. Same story with the 5 other phone I ordered from OnePlus over the years...

I have my stellar black since yesterday. So far it's nice. There is still a problem when scrolling through the Google feed and some social media apps.

RumRunner19 said:
but my phone was not sent until the 26th. If you look at the Shipment Facts on the Fedex tracking site it says:
SPECIAL HANDLING SECTION​Deliver Weekday
So even though, the package could have been delivered on Saturday to meet the two day shipping, the special handling says tough luck
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same game with Deutsche Telekom. They advertised black color, announced one green, sent it out Friday plus shipping costs for the only option with cash on delivery , it 'arrived' Saturday but DHL put a notification in the mailbox as they are not allowed to accept cash these days....
gladly I live in an area with friendly delivery guys and girls, so after some successful searching for the one transporter containing my package.
So, after a day with it I'll decide to keep it. Next de google, de bloat and finally routing it. To open the bootloader incl. fastboot was the first thing I did, as this steps wipe tge device as we know well.