UPDATE: Got mine, no loose hinge, I LOVE THIS PHONE.
Hey,
Just wondering if any other people happened to pre-order from tmobile on September 30, and if their order has shipped yet....because mine hasn't .
I ordered mine on the 1st and it is on its way. I never got an email or text from tmobile so I called them and they gave me the tracking number. You should call.
lol I ordered mine on the 24th/25th and it hadn't shipped yet as of Friday (I called). I'm supposed to get a call back today.
EDIT: With all the memory concerns, maybe this is a good thing.
I ordered mine on the 30th. Will be here tomorrow.
are you sure it hasn't shipped? - don't rely on the tmo system to be current with it's info - i got my text msg from tmo with the tracking number the day it was delivered-
try that trick on the UPS website - near the tracking box, there's a "more options" selection - clik on it, then clik on "track by reference number" (or something like that) and then in the reference track box punch in your tmo phone number and down below your zip code - i was tracking mine the day it left tmo
hope that helps
I placed a pre-order the first day, and that one got messed up still shows back order. They placed another order last week and that one still hasnt shipped out either. I went to tmobile store on saturday and bought one from them...im just going to send back the other two IF they even send lol
I ordered at 9am 9/30 and they say order is in process :/
I called this am, same status, blah
i pre-ordered mine on the 30th. i just tracked it on ups and the arival date is 10/06..
hopefully it gets here tomorrow lol
I ordered mine on the 30th, and still haven't received any updates... So we're on the same boat!
I'm just worried that if it doesn't ship today I probably won't get it by the 6th... The site isn't kept up to date and from what I heard people don't even receive their tracking numbers via sms until after the phone is delivered!!
omarsalmin said:
I ordered mine on the 30th, and still haven't received any updates... So we're on the same boat!
I'm just worried that if it doesn't ship today I probably won't get it by the 6th... The site isn't kept up to date and from what I heard people don't even receive their tracks numbers via sms until after the phone is delivered!!
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i received my tracking number via sms once it was ready for ship....
I pre-ordered on the 30th. I received the tracking number on the 1st, with a Oct 5 delivery date. But it was pushed up, it's out for delivery as of 5:41 am pst. Can't wait!
mftek said:
i received my tracking number via sms once it was ready for ship....
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Yeah I received a message that said the order was being processed on 10/1 and still haven't received any updates... This is starting to frustrate me
I placed my order early on Fri 10/1. Got a tracking number 10/2 and UPS says it shipped out today 10/4. Got txt notification for order completion and another for tracking number. Shipping to AZ. Probably won't get it until the 6th.
Sent from my MB200 using XDA App
Pre-ordered on the 30th and the rep told me to be home for the next two days, because I was given express shipping, and if I wasn't here to sign, the phone would go back. She said that it would probably be here on Saturday, but maybe Sunday.
Here we are - two days before the 'launch' - the phone is already in stores, but not in my hands. It hasn't even shipped yet. Brilliant 'pre-order'.
And so, we wait...
smthkat789 said:
I ordered at 9am 9/30 and they say order is in process :/
I called this am, same status, blah
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Thats what im getting .
-I called 611 and asked for order status...still says processing.
-I try my phone number in this format "XXXXXXXXXX" on track by reference on UPS.com and nothing
-Still no text message with tracking info.
Maybe mine somehow shipped already and the system, just doesn't know? Seems that some people who ordered on the 30th says theirs will be delivered today, ugh.
Anyone know if i can pick it up from a local tmobile store if it hasn't shipped yet? probably a longshot...
1-800-PICK-UPS = 1-800-742-5877
If you dont see a tracking info on ups site, you have to call in for your status.
Read this from t-mob forums
smthkat789 said:
1-800-PICK-UPS = 1-800-742-5877
If you dont see a tracking info on ups site, you have to call in for your status.
Read this from t-mob forums
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Well apparently i called T-mobile and it hasn't even shipped yet, they just said "You'll get it on October 6th"...wth was the point in even pre-ordering then?? Sigh.....fail T-Mobile
omarsalmin said:
Yeah I received a message that said the order was being processed on 10/1 and still haven't received any updates... This is starting to frustrate me
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Same here :-/
STILL processing...
I just want my phone, wtf
Yep. This is super lame.
I guess 4-5 days isn't enough time for some dude at T-Mo's warehouse to throw packages onto a UPS truck.
Related
Hi all,
Apologies for starting a new thread but I (as well as a few others) have just had confirmation that T-mobile now have them in stock, ready for next day delivery.
I was told by the rep that the new phones go through a quarantine process that can take anywhere between a couple hours to a couple of days- the Desire was given the go ahead; whereas the SE X10 had to be 'given back to the manufacturer'
I have to thank you for telling us this. I just contacted T-Mobile and managed to get the operator to despatch it today. I had ordered my phone on Tuesday, the 25th and I had no status updates until today. A quick call to T-Mobile and now I have an email to confirm that my phone's winging its way to me. Hopefully I get it tomorrow or Monday!!
I have no doubt they will come tomorrow as long as they are ordered before 4pm they will arrive tomorrow.
Yeah thanks fortunately someone actually kept there promise and called me as soon as it arrived and has dispatched mine out for tomorrow.
I have received the email from t-mobile saying my phone has been despatched... but for delivery on a SATURDAY?!?!?!? I think it's far more likely it will not be delivered until Monday.
Andaho said:
I have received the email from t-mobile saying my phone has been despatched... but for delivery on a SATURDAY?!?!?!? I think it's far more likely it will not be delivered until Monday.
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It's not a normally delivery it's a courier delivery for between 9am-1pm.
The woman on the phone did tell me that "Delivery was free for the Desire". I am thinking this is the special saturday delivery they normally charge £7 for which is done by some company other than Royal Mail.
brummiesteven said:
The woman on the phone did tell me that "Delivery was free for the Desire". I am thinking this is the special saturday delivery they normally charge £7 for which is done by some company other than Royal Mail.
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Yes, exactly... couriers charge extra for saturday deliveries... but I will indeed be pleased if it does arrive tomorrow I wish they had an order tracking on t-mobile.. I have an order ref number, but no way of tracking it... I also want to look at it because they sent me 2 emails for the order, and wondering if I maybe clicked twice on submit or something and have 2 coming!!! :/
Just had a call from T-Mobile - my phone will be with me by 1pm tomorrow.
Just called them myself on the strength of this and was told that they are out of them already, so I assume that they went to existing orders. I only ordered on the 30th (was only eligible for upgrade then) so people who had earlier orders may be lucky. Guess that Means I shall have to wait till next Tuesday at the earliest now.
Just gave them a call and they said mine had been sent out
I think I was on the priority list though.
I order mine on 26th and have just got my email saying its winging its way.
My second one is on its way, I will be interested to see if there are any software changes. Just got text from tmobile saying my second line is active.
just ordered mine:
£15pm
100mins
unlimited texts
unlimited internet
£124 for the phone DDDDDDDD the original price is 164 but said my friend got his for 124 so i want mine for the same price haha
total £394 where in CPW PAYG is for 399 same as hero
out of stock right now but will be delivered on sunday lol so guessing there will be another stock delivery tomorrow or friday
I got the same tariff as cez10, however mine is £10pm and phone was £120!
Ordered Saturday, haven't heard back
Cant wait!
If I was to order one from T-mobile now, when do you think I would get it?
niklz said:
I got the same tariff as cez10, however mine is £10pm and phone was £120!
Ordered Saturday, haven't heard back
Cant wait!
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nice one, yours is 24month contract right?
callummc said:
If I was to order one from T-mobile now, when do you think I would get it?
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i have just ordered mine bout 10 mins ago and the woman clearly said sunday, i dont know who is working on easter sunday but she definitely said it twice
Placed my upgrade order at 17:30 tonight (online using T-mob's new 'chat' facility ) and was told "should be in the next 7 days" when I asked about delivery. There's no consistency in their answers is there?
I ordered my desire yesterday and was told they were out of stock but more were due in today. I just got a call from them to say my phone will be sent out today for tomorrow delivery.
chandalf said:
Placed my upgrade order at 17:30 tonight (online using T-mob's new 'chat' facility ) and was told "should be in the next 7 days" when I asked about delivery. There's no consistency in their answers is there?
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umm im starting to worry that she actually said 7days instead of sunday cuz who works on easter sunday lol, oh well at least i got it for cheap
i ordered mine last night. £40 upgrade, £15 a month jobby for 2 years.
i was told they were out of stock but more would be in within 48hrs and i should have it within 7 days.
ive already got myself a desire from CPW and i have just recieved my confirmation of delivery from t-mobile for my second one, will be delivered tomorrow!!!!!
cez10 said:
nice one, yours is 24month contract right?
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yeah 24mon, so £360 for handset and 2 years calls/texts/internets
chandalf said:
Placed my upgrade order at 17:30 tonight (online using T-mob's new 'chat' facility ) and was told "should be in the next 7 days" when I asked about delivery. There's no consistency in their answers is there?
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how do you use the chat facility? do you have to me a present member of t-mobile?
No you just view desire price plans and you will be offered to chat if they're available.
Speaking of chat.. They are very rude. They seem to have no idea if they are in stock. I told them Ill order one right now if they have in stock. and they said they couldnt price check mobilephonesdirect.
I'll post a transcript here if I entered the email correctly..
EDIT: Oh and they cut me off straightaway after I said "I'll order one..". Wierd humans...
Yeah I got through. I said I'd go through them if they price matched mobilephonesdirect, but they could only offer the deals shown on the website. Shame.
It arrived at 8am this morning. WooHoo!
Just checked the T-Mobile website and my upgrade has been processed. Of course delivery is not possible now for the 4 days of Easter, but at least I know it will be on its way.
If it helps, my order was an Upgrade ordered about 8am on the 30th.
ADDENDEM: just got off the phone, was told there was a 40% chance I could get it Saturday (I assume that this is due to limited deliveries on the weekend), but then he checked and confirmed it will be Tuesday.
I preordered through Bell on the 12th, picked it up on the 19th and submitted the redemption for the same day. I got an email right away saying it is being processed but that was 5 days ago..... No email since.
How long does this take ?
The email read: "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
UPDATE: Just got a tracking number. Should be here on the 29th.
It can take up to 6-8 weeks as per the pre-order page, but some people in the Canadian thread have started receiving shipping notices already.
Sent from my SM-N930W8 using Tapatalk
Samsung told me, my Fit2 would ship out last night at midnight. Some people already got theirs. I'm in Houston, TX. A company called "Digital River" is processing Samsung.com's orders in the U.S. I'd preordered on the 11th
I pre-ordered my Note 7 through Samsung Canada (online order) and it still hasn't shipped (I ripped into them yesterday for several reasons as the rep was a complete **** so it set me off) yet my Fit 2 is on the UPS truck out for delivery today so the bonus gift that said 6-8 weeks is arriving before I even get my phone that should have been something delivered to all pre-order customers on the 19th but instead Samsung released units for walk-in customers before fulfilling pre-orders. Just irritates me the gift that I expected in 6-8 weeks will arrive before my phone.
nighthawk29 said:
I pre-ordered my Note 7 through Samsung Canada (online order) and it still hasn't shipped (I ripped into them yesterday for several reasons as the rep was a complete **** so it set me off) yet my Fit 2 is on the UPS truck out for delivery today so the bonus gift that said 6-8 weeks is arriving before I even get my phone that should have been something delivered to all pre-order customers on the 19th but instead Samsung released units for walk-in customers before fulfilling pre-orders. Just irritates me the gift that I expected in 6-8 weeks will arrive before my phone.
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Yesss!, same thing here. The phone arrives on the 26th they said. It makes me wanna cancel and order from those creepy sellers on Ebay
CerveCesar said:
Yesss!, same thing here. The phone arrives on the 26th they said. It makes me wanna cancel and order from those creepy sellers on Ebay
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I am going to call and if stock is available at the Samsung Store close by then I will go pick that up there, keep the gift and return the shipped phone when it eventually does arrive and expect a full refund. I've already filed a BBB complaint but I have a legitimate pre-order that Samsung has failed to fulfill their end of this agreement on and I'm still buying the phone so I'll be contacting them and making sure they refund the full amount and still allow me to keep the Fit 2. This is just unacceptable how they have handled the online pre-orders.
Yeah but I mean come on... This is Canada what did you expect? They only got like ~4,000 pre-orders online (if I can judge by the invoice no.).
They're not going to hire a bunch of people do to these things. They're just going to keep the staff they have an try to ship them out when they can.
Canada isn't really the place for these bulk rushes.... Watch in a they're just be sitting in store shelves when everyone is more interested in iPhone 7.
CerveCesar said:
Samsung told me, my Fit2 would ship out last night at midnight. Some people already got theirs. I'm in Houston, TX. A company called "Digital River" is processing Samsung.com's orders in the U.S. I'd preordered on the 11th
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Day2: I called Samsung to cancel my order. They said it takes 1-3 business days, and my phone was to be shipped out on the 26th. If I get the phone ahead of time, then no cancellation will take place, lol
Pre-ordered through Rogers, received the phone and claimed a small watch on the 20th, and got a UPS confirmation earlier today that it would arrive tomorrow.
I had the same worry make sure you check you spam mail or the promotions tab in gmail that's where mine was. Got the accepted email to my regular but the full confirmation in my promotions tab, weird. Still no shipping number thpugh.
JustsoIcanpost said:
I had the same worry make sure you check you spam mail or the promotions tab in gmail that's where mine was. Got the accepted email to my regular but the full confirmation in my promotions tab, weird. Still no shipping number thpugh.
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The only email I got was "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
This was 1 week ago. I called 1-800-SAMSUNG and they said to email [email protected]
I emailed them and no response.....
Feels like I'm about to get shafted and not see my Gear Fit 2 ....
I tried calling as well and sat on hold for a very long time. I don't know what's going on I registered mine on a Saturday two days after we got the phones.
Sent from my SM-N930T using Tapatalk
Same boat here, ordered through costco, redeemed on Monday when I got the device. I haven't got any follow-up e-mail since. I think costco's orders might not qualify though as the imei isn't printed on the invoice. I actually asked them same question via their online form, no replies yet.
Sent from my SM-N930W8 using Tapatalk
THS1989 said:
I preordered through Bell on the 12th, picked it up on the 19th and submitted the redemption for the same day. I got an email right away saying it is being processed but that was 5 days ago..... No email since.
How long does this take ?
The email read: "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
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Click to collapse
Same here, same day! No email yet.
UPDATE: Just got a tracking number. Should be here on the 29th.
I got mine from Bell too...preordered and picked up in store. Signed up for my free Gear Fit 2 that night. Got email from UPS today saying it was being shipped.
THS1989 said:
The only email I got was "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
This was 1 week ago. I called 1-800-SAMSUNG and they said to email [email protected]
I emailed them and no response.....
Feels like I'm about to get shafted and not see my Gear Fit 2 ....
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The Samsung rep I spoke to told me to email [email protected]com lol and I haven't received any reply yet either. Did you find a number for the promotions department?
darthfire said:
The Samsung rep I spoke to told me to email [email protected]com lol and I haven't received any reply yet either. Did you find a number for the promotions department?
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Ah yes it should be .com but they never replied to me and I don't have their number.
Just be patient. I got my UPS tracking number.
Never done a pre order with att, do they ever ship early like tmo?
NEVER!!!
everytime I did pre-order with ATT, you might get it a day early that`s about it.
Damn! Att sucks
It would be nice if they at least changed April 4-6 to late next week.
Just got an email that my ship date is now in 2 days.
AmesCell said:
Just got an email that my ship date is now in 2 days.
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I just got a text that it will ship earlier than expected. Although there is no proof on myatt.com that it did.
Hmmm.
verks said:
I just got a text that it will ship earlier than expected. Although there is no proof on myatt.com that it did.
Hmmm.
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Yeah when I check my order status it says shipping 4th to 6th.
AmesCell said:
Yeah when I check my order status it says shipping 4th to 6th.
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I just got a shipped text. It shipped via USPS. No status available yet. I cant believe att shipped early. Its a Festivus miracle.
I got a tracking number! Delivery tomorrow. It's happening.
I pre ordered mine On March 23rd and still didn't get any text from them, and in my att acc. still in progress and showind April 4 to 7 :/
Nova91 said:
I pre ordered mine On March 23rd and still didn't get any text from them, and in my att acc. still in progress and showind April 4 to 7 :/
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Mine still shows April 4th to 6th as status. But I got the ship notification for it with tracking number. AT&T systems probably can't handle this early ship stuff
Got my tracking number a little while ago. Woo Hoo!!
Have my tracking number. Coming to RI from Texas via ups ground...the slowest shipping method known to man. Guess I'll have it next week.
Mine is coming from TX to MD via usps priority mail
AmesCell said:
I got a tracking number! Delivery tomorrow. It's happening.
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Deliver today? Mine is not delivering until Thursday. I'm jealous. Who is the shipper?
verks said:
Deliver today? Mine is not delivering until Thursday. I'm jealous. Who is the shipper?
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On the FedEx truck right now. So should be soon. Weird that everyone else seems to be saying USPS out of TX. Mine was FedEx overnight from Texas.
AmesCell said:
On the FedEx truck right now. So should be soon. Weird that everyone else seems to be saying USPS out of TX. Mine was FedEx overnight from Texas.
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In years past I remember reading about people getting their phone shipped by USPS and I always got FEDEX. Luckly.
I guess its my turn to get the snail mail. I agree, it makes no sense why they ship some overnight and some 3-4 days. Poor customer service and terribly inconsistent. I use to work for them a few years ago and I guess they havent changed much.
Just arrived. No software updates...
I have mine as well, but haven't booted up yet. Showed up via fedex today. (platinum color)
Has anyone received their phone from OP yet? I paid for the 2 day shipping on the 23rd, and I still haven't gotten my phone. I checked the tracking, and it just flew in the opposite direction across the country before it's supposed to come back to me.
From France, I've only reserved the phone by paying a 10% advance payment. The rest will be payable between Monday and Wednesday and then I will know about the delivery date
Made it to my FedEx facilities and was supposed to be delivered Friday yesterday and never did. Now saying pending. I have an bad feeling about this.
Yes, here in the US I pre ordered on launch day, and FedEx surprisingly came thru and delivered Friday as scheduled.
Edit: Any questions feel free to ask or pm!
Not here, so far nobody can tell where it is.
Poloasis said:
Not here, so far nobody can tell where it is.
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Mine shipped from New Jersey, to Tennessee just to have to come back north past New Jersey again to Rhode Island. I'm 3 states north from where it originated
My tracking says:
Estimated delivery date:
Monday, March 29, 2021 by end of day
The delivery date may be updated when FedEx receives the package.
lmao in europe they don't start shipping until march 31
I got mine in Friday. I'm pretty sure all of the phones in the us are going to originate in linden NJ and head to Memphis TN. Memphis is a major fedex hub so they all get sorted there first and then go back out.
Mine should be here Monday. Currently in Memphis, TN (shipped from New Jersey).
Mine is due to arrive on Tuesday, FedEx picked up today.
zoman7663 said:
Mine is due to arrive on Tuesday, FedEx picked up today.
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on Saturday?
Phone never made it to out for delivery and sat at the FedEx hub. I literally place a hold at facility and picked it up from there.
vibrantliker said:
on Saturday?
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Yep, both OnePlus website/store app and FedEx confirmed this. First thing this morning I was notified of the label creation (wasn't due to be sent out until March 29) and around lunchtime FedEx scanned it as picked up and in transit.
zoman7663 said:
Yep, both OnePlus website/store app and FedEx confirmed this. First thing this morning I was notified of the label creation (wasn't due to be sent out until March 29) and around lunchtime FedEx scanned it as picked up and in transit.
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Strange, my label was created
Friday, March 26, 2021 at 4:14 am and no progress yet from that.
vibrantliker said:
Strange, my label was created
Friday, March 26, 2021 at 4:14 am and no progress yet from that.
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Strange...
When I preorder mine, the website said it would be sent out on the 25th. I paid the two day shipping, but my phone was not sent until the 26th. If you look at the Shipment Facts on the Fedex tracking site it says:
SPECIAL HANDLING SECTIONDeliver Weekday
So even though, the package could have been delivered on Saturday to meet the two day shipping, the special handling says tough luck, weekdays only. I received my wireless charger on Friday, along with my case from Amazon though. I am excited to get it, but I'll wait until Monday.
My order just says "Order Outbound"
Guess paying the 10 extra bucks for shipping did absolutely nothing...
Not in a hurry anyway but not impressed with the customer experience. Same story with the 5 other phone I ordered from OnePlus over the years...
I have my stellar black since yesterday. So far it's nice. There is still a problem when scrolling through the Google feed and some social media apps.
RumRunner19 said:
but my phone was not sent until the 26th. If you look at the Shipment Facts on the Fedex tracking site it says:
SPECIAL HANDLING SECTIONDeliver Weekday
So even though, the package could have been delivered on Saturday to meet the two day shipping, the special handling says tough luck
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same game with Deutsche Telekom. They advertised black color, announced one green, sent it out Friday plus shipping costs for the only option with cash on delivery , it 'arrived' Saturday but DHL put a notification in the mailbox as they are not allowed to accept cash these days....
gladly I live in an area with friendly delivery guys and girls, so after some successful searching for the one transporter containing my package.
So, after a day with it I'll decide to keep it. Next de google, de bloat and finally routing it. To open the bootloader incl. fastboot was the first thing I did, as this steps wipe tge device as we know well.