Upgrade radio baseband? - One (M9) Q&A, Help & Troubleshooting

My Verizon M9 has pretty crappy reception. This really became apparent last night when I was at a restaurant with my wife and son who both had 2 bars on 4G and I barely had 1 bar on 1G.
I've tried a few things to fix this including cache wipes and full resets. No change. Toggling airplane mode hasn't helped either.
So, I'm hoping that someone could tell me if it's possible to update the baseband radio by itself, without flashing a new ROM or firmware? The attached screenshot is what I currently have.
Thank you.

Are you all on the same carrier with the same phone?

shivadow said:
Are you all on the same carrier with the same phone?
Click to expand...
Click to collapse
Hi. Thanks for the reply. I was getting worried that I was on my own with this one
Yes. Everything is Verizon.

I had Verizon replace my SIM card. Only marginally improved.
Still not what it should be.

Related

[Q] Thinking about exchanging my CDMA GN due to LTE signal drop

I've been using the Galaxy Nexus for about a month or so and have recently started to notice that the 4G signal will drop whenever I turn on the screen after some time in deep sleep. The signal meter will be fine, until I actually try to use some data. It typically takes about a minute to reacquire a signal, but the phone is essentially useless during that time.
As you can see in the screenshot, there are several red spots where the signal dropped out. I am not in a poor coverage area, and others with the same device do not have these issues. I saw this with a rooted 4.0.2 OTA and am still seeing it with a rooted, deodexed 4.0.4 rom (http://forum.xda-developers.com/showthread.php?t=1481613).
What do people think? Will exchanging the phone possible fix the issue? Is there anything Verizon can do to try and help me out? I'm basically just spitballing here, but this problem is making my phone very frustrating to use.
Are you rooted or stock? I don't have any issues with my 4G on stock or rooted with Gummy 0.7.6. I had an issue with an earlier root where my 4G would drop. I would disable / re-enable and it would start to work again. Maybe try rooting if you are not rooted????
zombiehaven said:
Are you rooted or stock? I don't have any issues with my 4G on stock or rooted with Gummy 0.7.6. I had an issue with an earlier root where my 4G would drop. I would disable / re-enable and it would start to work again. Maybe try rooting if you are not rooted????
Click to expand...
Click to collapse
Yes, I see this on rooted stock, as well as the ROM I referenced in the original post (supposedly deodexed 4.0.4 stock ROM)
EDIT: From several posts in the other thread, this issue is not isolated to me or my hardware so I probably won't bother exchanging the phone.
History of Signal ?
jjohns63 said:
I've been using the Galaxy Nexus for about a month or so and have recently started to notice that the 4G signal will drop whenever I turn on the screen after some time in deep sleep. The signal meter will be fine, until I actually try to use some data. It typically takes about a minute to reacquire a signal, but the phone is essentially useless during that time.
As you can see in the screenshot, there are several red spots where the signal dropped out. I am not in a poor coverage area, and others with the same device do not have these issues. I saw this with a rooted 4.0.2 OTA and am still seeing it with a rooted, deodexed 4.0.4 rom (http://forum.xda-developers.com/showthread.php?t=1481613).
What do people think? Will exchanging the phone possible fix the issue? Is there anything Verizon can do to try and help me out? I'm basically just spitballing here, but this problem is making my phone very frustrating to use.
Click to expand...
Click to collapse
Can you please tell me where you get that HISTORY screen from. Ive checked all menus in settings and I can not find it anywhere.
EDIT... Please ignore my post... I found it...
So, I'm having the same exact problems but i did a log cat to see what might be culprit.
I have narrowed it down to this:
02-08 11:21:51.912 E/IMSFW (415): IIL: Disconnected from '7467' socket
still have no idea what can cause it yet.
also if you switch to 3g it seems it doesn't happen so maybe its a sim problem on verizons lte network end?
11:22:40.029 E/IMSFW (415): ImsSMSInterface: Registration failed, go for retrying if isim nounce present
that's what i found so if anyone can clarify and maybe see if it is really on Verizons end as this is the 4th phone that has had this problem.
that1techguy said:
So, I'm having the same exact problems but i did a log cat to see what might be culprit.
I have narrowed it down to this:
02-08 11:21:51.912 E/IMSFW (415): IIL: Disconnected from '7467' socket
still have no idea what can cause it yet.
also if you switch to 3g it seems it doesn't happen so maybe its a sim problem on verizons lte network end?
11:22:40.029 E/IMSFW (415): ImsSMSInterface: Registration failed, go for retrying if isim nounce present
that's what i found so if anyone can clarify and maybe see if it is really on Verizons end as this is the 4th phone that has had this problem.
Click to expand...
Click to collapse
Hey fellas, I'm posting in this thread because it relates to the issue I'm facing. Coming from the Thunderbolt, I had no problems holding onto a LTE signal in Atlanta, but with my GNex, the signal just drops a lot (every half hour or so maybe), at work, at the store, wherever. It shows an empty signal bar with a small x, and says 'Searching for Service'.
This seems to happen only when I have it in LTE mode. I switched to CDMA under the 'Mobile Networks' settings window, and it was able to hold on to the 3G signal all day. I am starting to think if it is a LTE sim card authentication issue.
I'm going to VZW to see what I can do (I'm still within the 14-day window).
I'm having the Same issue holding onto a 4g signal in Savannah and Atlanta, cdma only is fine. Let me know what Verizon tells u cause they basically told me to wait for an update
Sent from my Galaxy Nexus using Tapatalk
xratede said:
I'm having the Same issue holding onto a 4g signal in Savannah and Atlanta, cdma only is fine. Let me know what Verizon tells u cause they basically told me to wait for an update
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Just came back, basically they said they can't do anything unless they replicate the problem, which they couldn't. (it was a random problem.). They told me to call customer service when I got that issue, so I have to see that at work tomorrow.
I tried a suggestion online where I updated my prl from the 15xxx version to the 52642 version. I did this by creating a contact with the following number
*22899
and dialing that contact. It went through a 'activation' process, with some elevator music, and the signal seems to hold.
what25 said:
Just came back, basically they said they can't do anything unless they replicate the problem, which they couldn't. (it was a random problem.). They told me to call customer service when I got that issue, so I have to see that at work tomorrow.
I tried a suggestion online where I updated my prl from the 15xxx version to the 52642 version. I did this by creating a contact with the following number
*22899
and dialing that contact. It went through a 'activation' process, with some elevator music, and the signal seems to hold.
Click to expand...
Click to collapse
Yea I did the prl update and it was fine for awhile but started back again a few hours later
Sent from my Galaxy Nexus using Tapatalk
I've updated to 4.0.4, 4.0.3, flashed just the radios, removed some card, hard reset, factory reset, just about everything u can imagine and still no luck. I'm tempted to file a claim with asurion(purchased gnex from a friend) and see if another gnex works with late but I don't wanna spend $99 for nothing
Sent from my Galaxy Nexus using Tapatalk
xratede said:
Yea I did the prl update and it was fine for awhile but started back again a few hours later
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
To this and post 10, I still have those data issues, but they are much less frequent on the 4.0.2 radio than the 4.0.4.
I got in touch with Verizon wireless online support, and they basically told me to wait till they release a software update. I asked for a new sim card (since I thought it might be LTE authentication issues), and they said it was a software problem, not a SIM problem.
I guess its a wait and see.

Verizon Gnex - signal dropping

okay so i've had my verizon gnex for over a month now, and i have tried almost every set of radios on this thing and i cannot for the life of me get a reliable signal.
whenever i reset the phone, it comes up with good signal and 4G every time. but after a while of watching the signal icon, i notice that it stops downloading and will only try uploading. after about 10-20 seconds of that, it flat out drops all signal and goes to no bars with no data. now depending on what radio im trying, it will take between 1 and 10 minutes to regain signal and data again.
I've spend hours and hours searching the web for a fix for this... i've tried different roms, kernels, radios, setting my minimum CPU to 700mhz, etc and have not found a way to get this thing to hold signal 100% of the time. my girlfriend has the rezound and she gets very good signal everywhere we go, and so do i, until it randomly drops then regains it.
It seems like the signal falls asleep then has to reboot or something.
I've read that people with similar issues have exchanged their devices for another gnex through verizon and will get one that works great, while others say they've had 3 or 4 and all of them act the same.
I would exchange this in a heartbeat if i knew the next one i got actually worked, but if it didnt i would hate the fact that i was now stuck with a refurb when i did have a virgin device that worked just as good.
any help would be greatly appreciated.
Thanks in advance!!
P.S. Radios I've Tried:
4.0.1 EK02-LTE EK01-CDMA
4.0.2 EK02-LTE EK05-CDMA
4.0.3 EK04-LTE EK06-CDMA
4.0.4 FA02-LTE FA02-CDMA
4.0.4 FC05-LTE FC04-CDMA
Your running Verizon correct???
There are official 4.0.4 radios that I have been using and hand offs and signals are better and faster and more efficient on the battery because it uses the stronger 4G for larger task and would drop to a low 4G speed for energy saving and then shoot up when needed most.
Would you like the radio file???
---------- Post added at 08:24 AM ---------- Previous post was at 08:10 AM ----------
Also it's not the phone or your coverage. It's your sim card. Verizon have just started their sim card program and they admit that it is flawed and should improve as the years go by.
So your sim card is always looking for a 4g signal. But for some reason it is flawed. There I'd a comment about it (read em) that talks about it.
Official 4.0.4 radio?
Which radios do you have? I thought the FC04 / FC05 were the newest and supposed to be the official? If you have newer could you send them to me please.
DLD511 said:
Your running Verizon yes???
There are official 4.0.4 radios from that I have used and hand offs and signals are better and faster and more efficient on the battery because it uses the higher for larger task and would drop to a low 4g speed for energy saving and then shoot up when needed most.
Would you like the radio file???
---------- Post added at 08:24 AM ---------- Previous post was at 08:10 AM ----------
Also it's not the phone or your coverage. It's your sim card. Verizon have just started their sum card program and they admit that it is flawed and should improve as the years go by.
So your sin card is always looking for a 4g signal. But for some reason it is flawed. There I'd a comment about it (read em) that talks about it.
Click to expand...
Click to collapse
I would like the radios as well, if possible. I'm currently running 4.0.4 (I was under the impression it was the 'official' Verizon release) which is on I515.10 V.FC04/I515.FC05. Are your radios different? I've heard the 4.0.4 that was released in February has better radios than the one that was released recently, but I haven't checked it out myself.
http://androidcommunity.com/verizon-galaxy-nexus-4-0-4-radios-improve-3g4g-download-20120502/The ones I'm are i515.09 VFC04/ i515.FC05. I think they have different codings or something. Because the one im using gives me 32mbps on maxed 4g bars after I flashed the radios in the link. the one I would get stock from AOKP on Maxed 4G bars 23mbps.
So yeah the ones in the link are better for me. You just gotta do speed tests and experiment for a week or two. I'm satisfied with the radios in the link.
Here's the link:
http://androidcommunity.com/verizon-galaxy-nexus-4-0-4-radios-improve-3g4g-download-20120502/
Remember, they will exactly the same in about phone. They are just coded slightly different I guess of the official Verizon Radios. But I'm pretty sure Verizon will have the radios a little bit different once the OTA is finally released.
(It's a galaxy nexus with a Sense 4 theme. So ignore the sense status bar!)
Here's the picture of my average result.
Get a replacement phone. That type of drop shouldn't be happening.
No don't get a replacement. Had the same data dropping problems.
After I flashed the new radio files in the link, I stopped getting data drops.
It's just the Sim card that could be doing that if it continues after flashing the radios in the link I provided. So get a new sim card. Not the phone.
Sent from my Galaxy Nexus using XDA
xm0nkey said:
Get a replacement phone. That type of drop shouldn't be happening.
Click to expand...
Click to collapse
+1
I went through 4 GN's. The first 3 dropped signal to varying degrees. Radios or a new SIM card didn't fix it. The fourth was finally a keeper and *never* drops. Get a replacement.
I have a new gnex headed my way after going through the same rigamarole as the OP with the radios. The lady at the Verizon store wanted to switch my sim card, I said I wanted a new phone. She has one headed my way, but said to call for a new phone if that one didn't work and to complain to google for making bad software and not releasing the updates (as if google didn't want to push 4.0.4 down). I asked her, "So you're telling me I bought a $ 600 brick?" "Yep."
My phone would drop signal randomly for random periods of time throughout the day since the beginning. I loved my HTC Incredible 2, now I'm kinda sad I broke it.
My issue was signal DROP, not quality, which should not be happening and seems to be a hardware issue.
No. It's all Nexus phones are fine. It's just the radio files. And I haven't suffered any drops since I've flashed the radios.
Sent from my Galaxy Nexus using XDA
So i ended up sending it in (reluctantly) and got a new one mailed.
I've had my replacement for about a week now and not 1 dropped call, no data problems, nothing!!
I unlocked, rooted, and flashed AOKP M5, and ugraded to the latest official radios FC04 and FC05.
I am one damn happy customer with my VZW GNEX, its by far the greatest device that I've ever owned.
and as for the people looking for radios, feel free to directly download fully flashable zips of every Radio i own. these are not updates, but the full radio. so feel free to download to your SD card, and flash it in your custom recovery.
here are the links! (dont forget to hit the thanks button )
4.0.1 Radios EK02, EK01
4.0.2 Radios EK02, EK05
4.0.3 Radios EK04, EK06
4.0.4 Radios FA02, FA02 (old)
4.0.4 Radios FC05, FC04 (new)
Hello I have kind of just been lurking on this post and I suffer from the same problem. My first gnex was perfect I never knew anything about data drops until someone stole my original and I got a replacement. Now I'm finding myself flashing a new radio every week. I really hope these 4.0.4. Radios work.
Sent from my Galaxy Nexus using xda premium
Grandadd said:
Hello I have kind of just been lurking on this post and I suffer from the same problem. My first gnex was perfect I never knew anything about data drops until someone stole my original and I got a replacement. Now I'm finding myself flashing a new radio every week. I really hope these 4.0.4. Radios work.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
If your phone is like my original, the new radios will not help at all.
I recommend talking to verizon and demand that you have a new phone sent.
Verizon told me that they had no records of this phone having data drop issues, which is a complete load of bullcrap. Just make sure you tell them that you have tried multiple hard resets and that it doesnt do a thing. also, if they bring up the upcoming 4.0.4 update, tell them you just want a new device, as this update will not fix your problem.
Also, make sure to revert to complete stock before you send in your current one.
Good luck.
This was my biggest fear....leaving the iPhone on Sprint and coming to the Galaxy Nexus on Verizon and getting worse signal then Sprint (never thought that possible...lol).
However, I got the GNex on VZW and the signal was 'decent' for Cocoa Beach....but when I rooted and upgraded to 4.04 with the new radios that came along with it, my signal get a lot better. Not had one dropped call or signal since purchase.
Even got decent 4G in Orlando....and 4G is coming to Cocoa this year
I'm on my 4th replacement...not getting 20 drops a day but around 5...should I still exchange?
Sent from my Galaxy Nexus using Tapatalk 2
subsoniic said:
I'm on my 4th replacement...not getting 20 drops a day but around 5...should I still exchange?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
i would see what kind of signal other verizon phones are getting in your area. if you both have equally bad signal, i would say its probably just your area. but if you have 1 bar when they have 5, i would get another one.
something to consider is switching to a different phone. i believe (someone correct me if im wrong), that you can switch to a different handset after receiving 3 faulty devices.
subsoniic said:
I'm on my 4th replacement...not getting 20 drops a day but around 5...should I still exchange?
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I would exchange it still. I got my new phone and it is the way it should be. Went back to AOKP b37 w/ 4.0.4 radios and I couldn't ask for a better phone. No amount of flashing will correct the phone. I told the clerk I had factory reset with the same issues, I think that was what got me the new phone.
DLD511 said:
No don't get a replacement. Had the same data dropping problems.
After I flashed the new radio files in the link, I stopped getting data drops.
It's just the Sim card that could be doing that if it continues after flashing the radios in the link I provided. So get a new sim card. Not the phone.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Sorry but this is wrong.
My first phone had a faulty radio/antenna. A hardware defect. The replacements I've gotten since have all worked fine on 4G. Same location, same SIM card. Unfortunately the screens are all terrible compared to my first one.
I have tried the new radios on my first phone and it didn't fix a damn thing. Changing SIM cards won't do anything, although Verizon might make you go through that step.
If someone is having the exact problem described in the OP, they need to get a replacement.
xm0nkey said:
Sorry but this is wrong.
My first phone had a faulty radio/antenna. A hardware defect. The replacements I've gotten since have all worked fine on 4G. Same location, same SIM card. Unfortunately the screens are all terrible compared to my first one.
I have tried the new radios on my first phone and it didn't fix a damn thing. Changing SIM cards won't do anything, although Verizon might make you go through that step.
If someone is having the exact problem described in the OP, they need to get a replacement.
Click to expand...
Click to collapse
I had the exact same problem as the OP and all I did was a complete wipe from my recovery (including dalvik) and flashed the newest CM9 Nightly (06/03/2012). I haven't had a dropped signal since that, and it's been over 12 hours now and I've been on my phone almost non-stop.
Please try a full wipe and re-flash before you get a Verizon Refurbished phone. It worked in my case and it has to work in others.
Verizon Wireless GNex here...
Zero signal issues in Brevard County, Florida.
Brilliant 4G in Orlando as well

Inconsistent signal versus data

Here is the issue I am having:
The area I live in is in a 4G area (Southern California) pretty much everywhere. Periodically when I go somewhere (maybe indoors) I might notice that I have 4G with one bar but can still connect to data/internet with no issues but other areas where I might have 4G with one bar I'm not able to connect or have any data at all. Also, there might be occasions where I have 3G coverage and I can use data fine but last time I went to Vegas there was an area with no 4G coverage but strong 3G coverage (4bars) but I had no data whatsoever. Why is there an inconsistency with the readout of signal versus the ability to connect to data or not?
FYI
- Using NuSense running 4.4.2 using newest Kangaroo Kernel
- Clean flash always!
- I have a new SIM card
- I have the newest firmware/radios
- I also done a stock RUU restore (I had issues with other ROMs with no data)
AznInertia said:
Here is the issue I am having:
The area I live in is in a 4G area (Southern California) pretty much everywhere. Periodically when I go somewhere (maybe indoors) I might notice that I have 4G with one bar but can still connect to data/internet with no issues but other areas where I might have 4G with one bar I'm not able to connect or have any data at all. Also, there might be occasions where I have 3G coverage and I can use data fine but last time I went to Vegas there was an area with no 4G coverage but strong 3G coverage (4bars) but I had no data whatsoever. Why is there an inconsistency with the readout of signal versus the ability to connect to data or not?
FYI
- Using NuSense running 4.4.2 using newest Kangaroo Kernel
- Clean flash always!
- I have a new SIM card
- I have the newest firmware/radios
- I also done a stock RUU restore (I had issues with other ROMs with no data)
Click to expand...
Click to collapse
I had the same issue and couldn't figure out what was wrong with it. Ended up getting a free phone replacement from Verizon and my problems were solved. Crossing my fingers that it stays that way.
I can't help but think it happened when I flashed something incorrectly, since it worked fine when I was stock. Anyway, I understand what you're going through. Try talking to Verizon and telling them your problem (and also that you are using a new sim) and they will most likely offer you a free replacement.
BABABANG said:
I had the same issue and couldn't figure out what was wrong with it. Ended up getting a free phone replacement from Verizon and my problems were solved. Crossing my fingers that it stays that way.
I can't help but think it happened when I flashed something incorrectly, since it worked fine when I was stock. Anyway, I understand what you're going through. Try talking to Verizon and telling them your problem (and also that you are using a new sim) and they will most likely offer you a free replacement.
Click to expand...
Click to collapse
I doubt Verizon will give me a replacement given that I am out of the warranty period. My only luck is to claim the additional one year warranty from American Express and perhaps buy another phone if I can't get it fixed...
If it is your baseband partition being screwy, an ruu by itself might not fix the issue. After ruu run factory reset option from bootloader. This method has been known to fix a plethora of HTC radio issues. If that doesn't work, then it sounds like the radio is borked.
Sent from my HTC6500LVW using XDA Free mobile app
AznInertia said:
I doubt Verizon will give me a replacement given that I am out of the warranty period. My only luck is to claim the additional one year warranty from American Express and perhaps buy another phone if I can't get it fixed...
Click to expand...
Click to collapse
Uz called it. Flash an RUU from oem ruu mode, then use the factory reset option in the stock recovery, then turn on all your GPS functions and what not before flashing a custom rom.....also make sure after doing the RUU that you update your firmware / radio to newest version, either by letting it OTA to 4.4.2 / sense 6 or flashing firmware files before loading a rom.
From what I have seen - this will fix almost every intermittent problem that comes up in the HTC firmware / partitions.

Awful LTE signal after update

I have an unlocked 10 running on T-Mobile US. I previously had no problems at home with a 4G LTE connection. But after updating to 1.53.617.5 this week, my LTE signal at home has completely disappeared on me. What's worse, the phone shows full bars, and won't drop to a slower connection. I have to manually switch to 4G/WCDMA (Auto) and use the slower 4G connection, which I presume is HSDPA.
Is anyone else experiencing the same problem? I even did a factory reset, but it didn't help whatsoever.
Between this and the weak Wi-Fi, I'm starting to have second thoughts about this phone.
djbutter said:
I have an unlocked 10 running on T-Mobile US. I previously had no problems at home with a 4G LTE connection. But after updating to 1.53.617.5 this week, my LTE signal at home has completely disappeared on me. What's worse, the phone shows full bars, and won't drop to a slower connection. I have to manually switch to 4G/WCDMA (Auto) and use the slower 4G connection, which I presume is HSDPA.
Is anyone else experiencing the same problem? I even did a factory reset, but it didn't help whatsoever.
Between this and the weak Wi-Fi, I'm starting to have second thoughts about this phone.
Click to expand...
Click to collapse
My LTE and wifi signal are slightly weaker on the 10 than what I'm used to seeing. Also on Tmo US. My LTE drops when I'm not upstairs lol. I took the ota when I first started up the phone so I can't speak for the other version.
Alarand said:
My LTE and wifi signal are slightly weaker on the 10 than what I'm used to seeing. Also on Tmo US. My LTE drops when I'm not upstairs lol. I took the ota when I first started up the phone so I can't speak for the other version.
Click to expand...
Click to collapse
Does it stay on LTE even though you have no reception? Mine does, and it also shows full bars.
djbutter said:
Does it stay on LTE even though you have no reception? Mine does, and it also shows full bars.
Click to expand...
Click to collapse
Yeah mine doesn't do that. Switches to 4g
Have you tried doing a factory reset?
Maybe try wiping the cache partition? Check the "weak Wi-Fi signal" thread for directions on how to perform it. Just a suggestion.
StilsonCanyon said:
Maybe try wiping the cache partition? Check the "weak Wi-Fi signal" thread for directions on how to perform it. Just a suggestion.
Click to expand...
Click to collapse
I just tried wiping the cache partition. No dice.
I installed the OpenSignal app to see what's going on. It seems that the phone is locking onto a cell tower that's many miles away (in the middle of a river!), instead of many LTE cell towers that are only a block away from me. This makes no sense. It also indicates full reception.
The latest update definitely messed something up. Perhaps it's related to the "Wi-Fi stability enhancements".
unlocked htc 10 on tmobile. getting only 0-1 bars in my house . texts dont send and occasional dropped calls at various times. what could be the problem?
chchom22 said:
unlocked htc 10 on tmobile. getting only 0-1 bars in my house . texts dont send and occasional dropped calls at various times. what could be the problem?
Click to expand...
Click to collapse
I have this problem as well, spoke to T-Mobile and of course they tried to blame it on the phone saying that they cannot guarantee that an unlocked phone will work with their network. I proceeded to tell them that the phone was listed as fully compatible with T-Mobile's LTE network they had no answer. I know it's not a solution at all but I'm on T-Mobile's prepaid service so at the beginning of next month just before I need to make a payment I'm switching to AT&T to see if that is any better
I'm somewhat disappointed and I really don't know if I should return the phone or not
Mark112887 said:
I have this problem as well, spoke to T-Mobile and of course they tried to blame it on the phone saying that they cannot guarantee that an unlocked phone will work with their network. I proceeded to tell them that the phone was listed as fully compatible with T-Mobile's LTE network they had no answer. I know it's not a solution at all but I'm on T-Mobile's prepaid service so at the beginning of next month just before I need to make a payment I'm switching to AT&T to see if that is any better
I'm somewhat disappointed and I really don't know if I should return the phone or not
Click to expand...
Click to collapse
im in chicago suburbs, you? man also considering the same thing =(
Mark112887 said:
I have this problem as well, spoke to T-Mobile and of course they tried to blame it on the phone saying that they cannot guarantee that an unlocked phone will work with their network. I proceeded to tell them that the phone was listed as fully compatible with T-Mobile's LTE network they had no answer. I know it's not a solution at all but I'm on T-Mobile's prepaid service so at the beginning of next month just before I need to make a payment I'm switching to AT&T to see if that is any better
I'm somewhat disappointed and I really don't know if I should return the phone or not
Click to expand...
Click to collapse
While I do think the 10 doesn't get a signal as strongly as other phones do (my S6 was great), I think the latest firmware (1.53) has impacted reception for the worse.
Wait till HTC release T-Mobile RUU , you can change your mid, cid to tmo and flash it.
epsix said:
Wait till HTC release T-Mobile RUU , you can change your mid, cid to tmo and flash it.
Click to expand...
Click to collapse
I shouldn't have to flash the phone to get it to work. Also, the purpose of getting the unlocked version was to have a carrier-free phone.
The more I use this phone, the more I notice that LTE connectivity is screwed up. It likes to lock onto the wrong cell towers that offer no reception (but still display full bars).
What's interesting is that when I turn on Wi-Fi, the phone locks onto the correct cell towers.
Forget the camera; HTC needs to resolve all these radio connectivity issues!
djbutter said:
I shouldn't have to flash the phone to get it to work. Also, the purpose of getting the unlocked version was to have a carrier-free phone.
The more I use this phone, the more I notice that LTE connectivity is screwed up. It likes to lock onto the wrong cell towers that offer no reception (but still display full bars).
What's interesting is that when I turn on Wi-Fi, the phone locks onto the correct cell towers.
Forget the camera; HTC needs to resolve all these radio connectivity issues!
Click to expand...
Click to collapse
I agree the purpose of getting the unlocked phone was to not have to have a carrier branded device. I noticed that as well with the phone connecting to be incorrect tower. It really is frustrating because I've already started paying for my phone so I don't want to have to return it, I like all aspects of it physically but something has to be done about this reception. I used to get 4 to 5 bars and now I'm lucky if I get two
This is really ridiculous, I've only had my phone off the charger for just over an hour and I've used 10% of battery. I don't keep Wi-Fi on all the time I only had to turn it on to use Wi-Fi calling because my signal is so bad, HTC really needs to do something with the radios in this phone because the poor cell signal is just killing my battery life. Is anybody experiencing this same problem?
Here's a screenshot
Mark112887 said:
This is really ridiculous, I've only had my phone off the charger for just over an hour and I've used 10% of battery. I don't keep Wi-Fi on all the time I only had to turn it on to use Wi-Fi calling because my signal is so bad, HTC really needs to do something with the radios in this phone because the poor cell signal is just killing my battery life. Is anybody experiencing this same problem?
Here's a screenshot
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Click to collapse
You have a massive wake lock. Your issue doesn't reside with the radio.
DoctorB0NG said:
You have a massive wake lock. Your issue doesn't reside with the radio.
Click to expand...
Click to collapse
ok how do i stop that?
Mark112887 said:
ok how do i stop that?
Click to expand...
Click to collapse
Root your phone and then install better battery stats or gsam or any other utility that can show you specific wakelock stats and info. From there you can use that info to track down the specific wakelock.
DoctorB0NG said:
Root your phone and then install better battery stats or gsam or any other utility that can show you specific wakelock stats and info. From there you can use that info to track down the specific wakelock.
Click to expand...
Click to collapse
nothing I can do if I don't want to root?
Mark112887 said:
ok how do i stop that?
Click to expand...
Click to collapse
Perhaps it's an app that's draining your battery.
I found that the Wi-Fi activity stat is wrong. Even on airplane mode, my 10 says that Wi-Fis active.

Anyone else loose Verizon Signal?

I have a rooted verizon phone. Haven't updated it at all to more recent updates, all the sudden my entire data signal and call signal are off. I got no service.
Anyone else this happen to?
Is the only way to fix this to flash back to stock to get updates?
Fastboot images
Google: pixel or pixel XL factory images download the image and flash it to your device. (Marlin or sailfish)
You will need to setup ADB and Fastboot drivers then you can flash stock. Do not relock your bootloader and if you do I am not responsible!
Also make sure things boot up.
Is everything ok with your sim?
fsuagentsmith said:
I have a rooted verizon phone. Haven't updated it at all to more recent updates, all the sudden my entire data signal and call signal are off. I got no service.
Anyone else this happen to?
Is the only way to fix this to flash back to stock to get updates?
Click to expand...
Click to collapse
You mean as in your about phone says Out of service and your data does not connect or you have the bars bug where no white bars in the status bar at the top? If you look at your signal strength, it should display your actual signal strength in dbm.
Thanks for your replies.... turns out Verizon had a long term outage. Took 2 days for them to fix it and they continuously denied having an outage till I pointed out that they sent me a message telling me they had an outage that was being worked on. SMH
Actually I talked to google and they are aware of the issue, related to band 4. They are "actively working on it" and plan on a resolution soon ™.
The rep claimed it's only on some devices, but that's BS.
bobbarker2 said:
Actually I talked to google and they are aware of the issue, related to band 4. They are "actively working on it" and plan on a resolution soon ™.
The rep claimed it's only on some devices, but that's BS.
Click to expand...
Click to collapse
I have no issues on Verizons band 4
I actually find Verizon's signal to be quite tight.
chapelfreak said:
I have no issues on Verizons band 4
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Click to collapse
Weird. Probably is a Verizon side bug and google one then.
I just had this problem start up today. The status bar shows LTE, but I can't even get enough speed to run a speed test. I noticed it slowing down over the course of about 15 minutes and when I restarted it, it was dead slow. Interestingly, phone calls are fine. I tried turning airplane mode on and off as well. No dice.
Thanks Verizon.
Edit: just got enough signal for a speed test.
Down: 0.46
Up: 0.1
Also, I'm stock, unrooted.
Upon upgrading to 7.1.1, i have worse signal on Verizon with my Google Store purchased XL. I feel like flashing the old radio back to boost signal.
LuczOr said:
I just had this problem start up today. The status bar shows LTE, but I can't even get enough speed to run a speed test. I noticed it slowing down over the course of about 15 minutes and when I restarted it, it was dead slow. Interestingly, phone calls are fine. I tried turning airplane mode on and off as well. No dice.
Thanks Verizon.
Edit: just got enough signal for a speed test.
Down: 0.46
Up: 0.1
Also, I'm stock, unrooted.
Click to expand...
Click to collapse
I'm sure if there was a Verizon Network Tech or Google engineer they could give the actual cause for this issue but that will never happen.
Basically the best thing you can do is call Google and call Verizon and complain to put pressure on them to fix it faster. I currently have a ticket in with Verizon and Google.
bobbarker2 said:
I'm sure if there was a Verizon Network Tech or Google engineer they could give the actual cause for this issue but that will never happen.
Basically the best thing you can do is call Google and call Verizon and complain to put pressure on them to fix it faster. I currently have a ticket in with Verizon and Google.
Click to expand...
Click to collapse
It turned out that a LTE tower near my work had crapped out. As soon as I got out into the open, there was no problem. Good luck to the rest.
LuczOr said:
It turned out that a LTE tower near my work had crapped out. As soon as I got out into the open, there was no problem. Good luck to the rest.
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Click to collapse
Lucky dog. I have tower 100m from my work and will go from full reception to none still.
What did firmware and modem are you on?
bobbarker2 said:
Lucky dog. I have tower 100m from my work and will go from full reception to none still.
What did firmware and modem are you on?
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I'm on all stock with latest OTA. 7.1.1 I think.
LuczOr said:
I'm on all stock with latest OTA. 7.1.1 I think.
Click to expand...
Click to collapse
You got your device from non-verizon store then?
bobbarker2 said:
You got your device from non-verizon store then?
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Click to collapse
No, I ordered it directly from Verizon.
LuczOr said:
No, I ordered it directly from Verizon.
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Click to collapse
Is your build NMF26Q? I thought vzw hadn't pushed anything out for besides 7.1.0
https://developers.google.com/android/images?hl=en
bobbarker2 said:
Is your build NMF26Q? I thought vzw hadn't pushed anything out for besides 7.1.0
https://developers.google.com/android/images?hl=en
Click to expand...
Click to collapse
The 7.1.1 update came for all pixels. The update was the same for Google phones and Verizon ones
bobbarker2 said:
Is your build NMF26Q? I thought vzw hadn't pushed anything out for besides 7.1.0
https://developers.google.com/android/images?hl=en
Click to expand...
Click to collapse
Mine is NMF26O.

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