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I took the plunge to Android 7.0 Nougat, however I am having some major problems. Initially I had everything stock, and every once in a while my phone would reboot when on WiFi. Sometimes it rebooted within 5 minutes of booting back up, sometimes it would reboot 1 hour after booting back up. There is a whole thread about it here (note: not the bootloop issue occasionally talked about in that thread, although it could be related I guess): https://productforums.google.com/forum/#!topic/nexus/kaMOvuf093Q
I was wondering if anyone else has run into this issue? It definitely seems to be linked to WiFi only. A bunch of users apparently narrowed down a few apps that triggered the reboots more frequently (Napster, for example), but the problem seems deeper than just a rogue app. Safe mode does seem to alleviate the issue, but this is not really an acceptable solutions to me. I tried another kernel (Franco's), but that didn't fix anything. I was wondering if anyone who had this problem had any success fixing it by changing ROMs or kernels? I also read that turning off WiFi scanning may also help--I will report back if this fixes anything.
Any suggestions welcome, thanks!
This could be part of the hardware issue that is happening, it talented to me and I finally have my phone back
Sent from my Nexus 5X using Tapatalk
Which Model of LG 5X?
Do you have H-790 or H-791 Model?
Cheesejam said:
I took the plunge to Android 7.0 Nougat, however I am having some major problems. Initially I had everything stock, and every once in a while my phone would reboot when on WiFi. Sometimes it rebooted within 5 minutes of booting back up, sometimes it would reboot 1 hour after booting back up. There is a whole thread about it here (note: not the bootloop issue occasionally talked about in that thread, although it could be related I guess): https://productforums.google.com/forum/#!topic/nexus/kaMOvuf093Q
I was wondering if anyone else has run into this issue? It definitely seems to be linked to WiFi only. A bunch of users apparently narrowed down a few apps that triggered the reboots more frequently (Napster, for example), but the problem seems deeper than just a rogue app. Safe mode does seem to alleviate the issue, but this is not really an acceptable solutions to me. I tried another kernel (Franco's), but that didn't fix anything. I was wondering if anyone who had this problem had any success fixing it by changing ROMs or kernels? I also read that turning off WiFi scanning may also help--I will report back if this fixes anything.
Any suggestions welcome, thanks!
Click to expand...
Click to collapse
sorry my bad, wrong thread
ashokabs said:
Do you have H-790 or H-791 Model?
Click to expand...
Click to collapse
I have a H-790 Nexus 5x on Verizon.
has been happening to me too -- reboots randomly about once or twice a day. (only realize it since fingerprint scanner does not work and i am forced to key my passcode at first login post reboot).
It seems that the H 790 production series are faulty
Nexus 5x reboot problems
Yes it would appear so. However, I have read one post in Google Forums that speaks of problems with H791. However, it could be related to the wifi problem. There are two problems - one is problem booting initially and finally phone does not boot into the ROM and cannot be recovered. This seems to be related to hardware problem in H-790 series. The other has been isolated to the WiFi scanning which causes a crash.
giannism13 said:
It seems that the H 790 production series are faulty
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Click to collapse
Yeah, I am definitely having a problem with the WiFi crash. Would a custom kernel fix this? A custom ROM would, right? Any ideas for a fix for this?
ashokabs said:
Yes it would appear so. However, I have read one post in Google Forums that speaks of problems with H791. However, it could be related to the wifi problem. There are two problems - one is problem booting initially and finally phone does not boot into the ROM and cannot be recovered. This seems to be related to hardware problem in H-790 series. The other has been isolated to the WiFi scanning which causes a crash.
Click to expand...
Click to collapse
I have read the same too, but he's the only one among the hundrends of h790 users who have the same problem.
Cheesejam said:
Yeah, I am definitely having a problem with the WiFi crash. Would a custom kernel fix this? A custom ROM would, right? Any ideas for a fix for this?
Click to expand...
Click to collapse
You could try too, but I doubt it will fix anything. Its a hardware problem
giannism13 said:
I have read the same too, but he's the only one among the hundrends of h790 users who have the same problem.
You could try too, but I doubt it will fix anything. Its a hardware problem
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Click to collapse
I thought the bootloop issue was hardware related, but not the random reboots issue? Ex: Safe mode fixes the problem for me.
ashokabs said:
There are two problems - one is problem booting initially and finally phone does not boot into the ROM and cannot be recovered. This seems to be related to hardware problem in H-790 series.
Click to expand...
Click to collapse
IMO opinion this is just the eMMC dying problem that people have reportedly sporadically over the past 12mo. That problem has affected both H790 and H791. It likely just became more likely to show up after the 7.0 update because that was a large update, but by no means is a large update going to cause the problem by itself. The core problem is eMMC that was waiting to fail and could have happened just when web browsing but a large update just pushed it over the edge. Some phones you can do many large updates and never see a problem, then boom, one day randomly it just reboots and bootloops, with no amount of flashing or resetting making any difference.
Cheesejam said:
I thought the bootloop issue was hardware related, but not the random reboots issue? Ex: Safe mode fixes the problem for me.
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Click to collapse
If safe mode fixes the problem, then I was wrong. Try to find which app conflicts with the system and uninstall it
giannism13 said:
If safe mode fixes the problem, then I was wrong. Try to find which app conflicts with the system and uninstall it
Click to expand...
Click to collapse
I really wish Google would fix this, this isn't really an acceptable solution to me. :/
I have a h790 nexus 5x and haven't seen this issue, knock on wood. However if it's linked to wifi scanning that was issued in another post you may try disabling wifi scanning to see if the issue is resolved. If not it's definitely the emmc in my opinion
Sent from my Nexus 5X using XDA-Developers mobile app
Cheesejam said:
I really wish Google would fix this, this isn't really an acceptable solution to me. :/
Click to expand...
Click to collapse
If it is indeed not a a hardware problem, then don't wait for Google to fix it overnight. Besides, it may be the case that there is no bug at all, and you flashed a corrupted firmware. Your Best bet right now is to try some custom Roms and kernels and see if it fixes the problem. If you don't want to mess with user made firmware then I would suggest you to reflash the latest stock image form Google. If both of the above fail, the you are forced to roll back to marshmallow
You can try to disable wifi scanner on sleep,.
After the Nougat upgrade, I was having random reboots on my 5X (LG-H791). It always happened when my 5X was sleeping (laying on my working desk or on my bedside table for some time). After the reboot it was working fine again for some hours, so it does not seem to be the bootloop issue. I remember that I had a few rare reboots after upgrading to Nougat 7.0, but after the last 7.1.1 upgrade the reboots occured at least every second day.
Last Friday I had enough of it. I downgraded to the last stock Marshmallow 6.0.1 (MTC20K), and it didn't crash a single time after that.
My wife's 5X is having the same random reboots. The reboots are less frequent (but still occur) when WLAN is turned off. I will downgrade her's too, if my 5X is still still stable after the next weekend.
I wonder if this is a different problem, or if this is just a first symptom of the bootloop issue. If it's a bug in Nougat, then shouldn't much more (if not all) 5X owners experience these random reboots?
Cheesejam said:
I took the plunge to Android 7.0 Nougat, however I am having some major problems. Initially I had everything stock, and every once in a while my phone would reboot when on WiFi. Sometimes it rebooted within 5 minutes of booting back up, sometimes it would reboot 1 hour after booting back up. There is a whole thread about it here (note: not the bootloop issue occasionally talked about in that thread, although it could be related I guess):
I was wondering if anyone else has run into this issue? It definitely seems to be linked to WiFi only. A bunch of users apparently narrowed down a few apps that triggered the reboots more frequently (Napster, for example), but the problem seems deeper than just a rogue app. Safe mode does seem to alleviate the issue, but this is not really an acceptable solutions to me. I tried another kernel (Franco's), but that didn't fix anything. I was wondering if anyone who had this problem had any success fixing it by changing ROMs or kernels? I also read that turning off WiFi scanning may also help--I will report back if this fixes anything.
Any suggestions welcome, thanks!
Click to expand...
Click to collapse
hi, i had the exact same problem with my nexus 5x from carphonewarehouse (uk), and when it was given in to repair i was promised money in return, however they ended up refusing to give money and gave a replacement phone instead, the only way to fix this issue is apparently to get a replacement, as it is most likely a hardware issue google haven't accounted for
I've had the random restart issue for a while now. I got a "new" replacement in November for a different issue and have been on 7.0 the whole time (until last week when I got 7.1.1 OTA). I'm going to call today about another replacement. I've just had two restarts in the last hour.
Has anyone had any issues regarding incoming calls where the phone rings, you answer it, and though you are clearly connected you can't hear anything from the other person and they can't hear you? This has happened repeatedly however upon testing, it seems temporarily fixed by rebooting? What gives?
metalmike6 said:
Has anyone had any issues regarding incoming calls where the phone rings, you answer it, and though you are clearly connected you can't hear anything from the other person and they can't hear you? This has happened repeatedly however upon testing, it seems temporarily fixed by rebooting? What gives?
Click to expand...
Click to collapse
Try falshing ur device with stock firmware once ...that ll fix it
I believe this is actually linked to the loudspeaker fix that was posted to rectify the low volume of notifications. I haven't done the fix after the last reboot and it seems to be fine now. Which kinda sucks as that means I'm stuck with low notification volume until a patch is released... Also there is no stock firmware to flash yet on the American unlocked model as far as I know
metalmike6 said:
I believe this is actually linked to the loudspeaker fix that was posted to rectify the low volume of notifications. I haven't done the fix after the last reboot and it seems to be fine now. Which kinda sucks as that means I'm stuck with low notification volume until a patch is released... Also there is no stock firmware to flash yet on the American unlocked model as far as I know
Click to expand...
Click to collapse
Here is all the firmware u need.. use RETUS FOR us unlocked
https://mirrors.lolinet.com/firmware/moto/addison/official/
Verizon google pixel xl 128gb
i successfully unlocked bootloader on the first try and installed googles latest image and ive been experiencing some problems with the audio. at first it wasn't playing anything at all. top earpiece works fine with calls and voicemails. but when i tried to play music or system sounds nothing would happen. ive restarted the phone multiple times and it worked but it kept cutting in and out. has anyone run into this problem before?
Yup same here. Verizon Pixel XL with unlocked bootloader, rooted, on the most recent November OTA. My audio would work for a while, but after the phone goes to sleep sometimes, the audio just stops working. I'll hear a pop from the speaker when the audio is supposed to start, but no audio afterwards. I can still get audio from the headphone jack and bluetooth though. A restart usually fixes it, so I don't think it's a hardware issue. Most likely a driver/software issue.
chw2006 said:
Yup same here. Verizon Pixel XL with unlocked bootloader, rooted, on the most recent November OTA. My audio would work for a while, but after the phone goes to sleep sometimes, the audio just stops working. I'll hear a pop from the speaker when the audio is supposed to start, but no audio afterwards. I can still get audio from the headphone jack and bluetooth though. A restart usually fixes it, so I don't think it's a hardware issue. Most likely a driver/software issue.
Click to expand...
Click to collapse
Yes same here when I would get a notification sometimes instead of the full notification chime it would kinda just do a quick pop/squeak ...I'm wondering if our devices have defective speakers or if it's just software. Can you do a quick test for me? Download AnTuTu benchmark and run it,and on the first video scene I think it is called maroon turn your volume all the way up and then try to turn it down one click and then back up and then back down and see if you here a clicking noise when your adjusting the volume back and forth
diabl0w said:
Yes same here when I would get a notification sometimes instead of the full notification chime it would kinda just do a quick pop/squeak ...I'm wondering if our devices have defective speakers or if it's just software. Can you do a quick test for me? Download AnTuTu benchmark and run it,and on the first video scene I think it is called maroon turn your volume all the way up and then try to turn it down one click and then back up and then back down and see if you here a clicking noise when your adjusting the volume back and forth
Click to expand...
Click to collapse
I'll try that. Out of curiosity though, are you also on the November Security Update? I haven't seen a lot of people complaining about this (this is a pretty serious issue) and I know a lot of people haven't gotten the OTA yet. So maybe the November OTA broke it.
Edit: Ran the test, I get the clicking noise.
chw2006 said:
I'll try that. Out of curiosity though, are you also on the November Security Update? I haven't seen a lot of people complaining about this (this is a pretty serious issue) and I know a lot of people haven't gotten the OTA yet. So maybe the November OTA broke it.
Click to expand...
Click to collapse
Yes I am on the November update but I also experienced this problem on the original October release. I even tested on completely stock (no root) and still got the crackling with AnTuTu. I made a thread about it but it got buried somewhere
diabl0w said:
Yes I am on the November update but I also experienced this problem on the original October release. I even tested on completely stock (no root) and still got the crackling with AnTuTu. I made a thread about it but it got buried somewhere
Click to expand...
Click to collapse
Well ****...looks like it's probably defective hardware then.
chw2006 said:
Well ****...looks like it's probably defective hardware then.
Click to expand...
Click to collapse
Let me know what you experience with the antutu test I told u about
diabl0w said:
Let me know what you experience with the antutu test I told u about
Click to expand...
Click to collapse
I updated my other post. I get the same results you were talking about.
Edit: also, I've seen some people complaining about a similar issue on the Pixel C. They say certain apps caused this issue. For instance, do you run Greenify? Because it seems like this happens after the phones goes into sleep mode.
chw2006 said:
I updated my other post. I get the same results you were talking about.
Click to expand...
Click to collapse
Thanks, I'm going to hang out and see if anyone else chimes in with more info before declaring it hardware issue
Edit - no greenify like I said I tested on a complete stock factory reset with only antutu installed
My audio hasn't cut out for 4-5 hours now. I turned the volume down a bit and it hasn't acted up since.
Hi, after the Q update, my phone keeps pinging the charging sounds even when I'm not charging it. Anyone else facing this issue?
Also, my charger is working in only one direction randomly. I already RMA'ed the phone on the same issue when I upgraded to Pie from Orea. Now it's happening again after updating from Pie to Q.. Haha .. Any suggestion here as well?
It happens for me from time to time but not for along period just like 6 to 8 pings then stops... Really wired lol
jounes said:
It happens for me from time to time but not for along period just like 6 to 8 pings then stops... Really wired lol
Click to expand...
Click to collapse
Yes! Exactly.. And that too in a short period..
Sent in for repairs..
The update changed my notification sounds to the charge ping. It also made that noise when I was in a call and got notifications. Check if that's what happened.
MaleSamus said:
The update changed my notification sounds to the charge ping. It also made that noise when I was in a call and got notifications. Check if that's what happened.
Click to expand...
Click to collapse
Nope.. I confirmed it by muting all app's notification sounds.. As a matter of fact, for a fraction of a second, the phone shows it's charging when the sound comes.
After a clean flash of the Android 10 image, I've got the standard "ping" charging sound that can be listened for example on Android One devices. Any idea why the cool new one introduced with Android Pie is replaced by the old one?
Having the same issue with my 2 xl. Randomly shows charging but I have my phone on vibration so no sound. It started as soon as I updated to Android 10
I've got the same issue, has anyone solved it yet?
Hey I've got the same issue, it just popped out today and it's so irritating that makes me wanna break my phone... Has anyone figured out what's wrong? How to fix it? I know disabling charGing notification sound can help with sound but I'm worried about battery since it shows charging for half sec and then goes off... Really google? Is this what quality means for you?....
After a long discussion with a tech support agent, we concluded that when we update the phone OS to major versions (8>9 or 9>10) the USB port firmware is going for a toss and only a company level patching / reflashing can fix the corrupted firmware.
So, if at all any issue occurs after a major update with USB it's very likely because of the corrupt firmware which can only be fixed with a phone's visit to the service centre .
Anyone has experience to solved this issue?. This still happen on my 2 xl, I hope it will be fixed after security update on this december. But, still happen until now. I don't know why. Please share if anyone found how to solve this. Appreciates.
yayaq said:
Anyone has experience to solved this issue?. This still happen on my 2 xl, I hope it will be fixed after security update on this december. But, still happen until now. I don't know why. Please share if anyone found how to solve this. Appreciates.
Click to expand...
Click to collapse
Do check if all other usb functions are working: audio dongle, data transfer, two side charging etc. If anything is not working, the problem is with the driver software in the phone and has to go for service.
I have experienced this same issue, charging notif keeps bugs me every minute a day after the december update. I tried to buy new type C cable and adapter and the charging sound suddenly stop until now. Try this, i promise it may help you. Thank me later
Hey guys, I have updated to Android 10 from quite a sometime now(was a beta tester) and was noticing that device practically become usable after a few days of usage. Keyboard stops popping up, apps get killed in background and so on..
This issue gets fixed by a restart though. Has anyone else noticed something similar?
I am also facing issues after Android 10 update. Please let me know if you find permanent fix or solution.
Yes, same here. I reverted back to Pie. I thought I was the only one!
Sent from my SM-G960F using Tapatalk
Nope, you are not alone :crying:
i can confirm the exact same issue since OTA update to Android 10 on S9 (DBT). currently with second minor Update to DTAD build problem still there. Tried different things to work around but yet nothing helped. i assume it has something to do with memory leak on swap partition. memoryinfo & swapcheck app always show 0 byte free swap memory which cannot be freed again when this occurs. As stated before, only reset phone helps, but after 24h its the same. struggling with this since the first Q Update Version. Any suggestions highly appreciated.
Olioaglio
Auto-restart every morning
I didn't find any issue, and I didn't factory reset my device after installing the update. My phone runs quite smoothly, no issues whatsoever.
The only minor bug is that the transition animation of the clock from the lock screen to the always on display is laggy, and sometimes the instructions like "hold your phone more upright" get stuck on the always on display. I hope this will get fixed in the next update.
@icoolguy1995
any news on this issue? Perhaps it's any app or launcher or tool some of us use in common, since it seems not everyone is affected. i have to admit, that i have really a ton of apps on my device and freqently use it. But I already had the same conditions on Pie and there never run in this lag problem,so....
Cheers, Olioaglio
Olioaglio said:
@icoolguy1995
any news on this issue? Perhaps it's any app or launcher or tool some of us use in common, since it seems not everyone is affected. i have to admit, that i have really a ton of apps on my device and freqently use it. But I already had the same conditions on Pie and there never run in this lag problem,so....
Cheers, Olioaglio
Click to expand...
Click to collapse
Well I am still researching about this issue. I reported this issue couple of times to Samsung during beta testing; they said, they are unable to reproduce this issue neither they are able to see it on logs which I have sent. For me, the issue starts to appear after 91 hours of usage without a restart. Weirdly, using any keyboard other than Samsung Keyboard seems to help somewhat. I tried using Gboard and the issue somewhat mitigated but still annoying enough.
Did you guys tried reflashing the firmware using Odin?
icoolguy1995 said:
Did you guys tried reflashing the firmware using Odin?
Click to expand...
Click to collapse
No, i didn't. But, out of sudden since a few days the low memory bug seems gone However, i am not aware that i did something to affect this
how about you?
Olioaglio
Olioaglio said:
No, i didn't. But, out of sudden since a few days the low memory bug seems gone However, i am not aware that i did something to affect this
how about you?
Olioaglio
Click to expand...
Click to collapse
I have reflash the firmware because it was getting unbearable. It's been 3 days, no issues yet. Will keep you guys updated.
I just cleared the System Chache and my phone is working fine now.
Same issue here. After android 10 update it's laggy as hell. Android auto crashes randomly. Spotify stops working..
Olioaglio said:
No, i didn't. But, out of sudden since a few days the low memory bug seems gone However, i am not aware that i did something to affect this
how about you?
Olioaglio
Click to expand...
Click to collapse
No effect of reflashing. Same issue popup up after 4-5 days. I wonder if this is more like a hardware related issue then software?
No, i don't think so.
Got a new update, it made issue worse. Now, instead of 90 hours free of system killing spree I am getting 70 around-ish hours with good ram management. So my workaround for this is now to set auto restart in 3 days interval.
Olioaglio said:
No, i didn't. But, out of sudden since a few days the low memory bug seems gone However, i am not aware that i did something to affect this
how about you?
Olioaglio
Click to expand...
Click to collapse
Did you change your default keyboard?
icoolguy1995 said:
Did you change your default keyboard?
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Click to collapse
yeah, i use SwiftKey since ages.
Two updates passed (currently on G960FXXS9DTD7), so far so good (despite no mention in the changelog).