Another widespread screen issue? Not responding in bar across middle - Google Pixel 2 XL Questions & Answers

Alright guys so I've been using pixel for about a month after getting one with little to no blue tint and tonight I noticed screen not responding in middle of screen. I'd choose a Facebook message and it wouldn't pick the conversation I tapped on. So I go to display tester and perfect line across screen where I can't get to register. See photo. Anybody else seen anything like it?? This is like my 7th pixel and I've about had it with them!
27651293_1974753845898327_1668926267_o by LUKE1333, on Flickr

photo attached

I have extractly same position as you. I thought It was only me.. yet same position prove it was manufacturer defects.. worried all batch affected.

Unless we see a bunch of people coming forward with the issue, I wouldnt be so quick to jump to "all batch affected".

100% here.

Related

Strange 'flicker' issue in manila mail tab animation

Right!
I just noticed something really weird. I have 5 accounts set up for mail. All of these accounts have many mails in them.
Now, on the mail tab in Manila, when I switch between these accounts (so you see the swirling envelope animation) my screen flickers. And I do not mean just Manila, the entire screen... like the backlight is going on/off (well lower/higher, not really off).
This animation is the only place I've been able to find this issue. My other TP2 does not have this problem. Neither do the TP2's of the people I have talked to on IRC.
So there are two questions:
1) Is anybody else seeing this? (if so, are there other places you noticed?)
2) Anybody know what the problem may be?
3) WTF! (thats not a question)
I'd hate to have to RMA this baby.
I noticed flickering when playing solitaire. I initially put it down to the auto ambient backlight brightness adjustment but I turned that off as it just wasn't working. I still get the flicker in solitaire and it's noticeable when moving a card over some others.
After reading this post I checked my mail tab and yes I do get a flicker when moving between accounts. It's harder to spot because most of the touchflo screen is black. I haven't noticed it on anything else but that's probably because I'd dismissed flicker on other applications as down to the crappy auto-backlight adjustment.
To be clear, the flicker is a rapid dimming and brightning of the whole display.
Same here, didn't realized it until you mentioned it.
No big deal for me.
skycamefalling said:
Same here, didn't realized it until you mentioned it.
No big deal for me.
Click to expand...
Click to collapse
Had the same with the HD when the brighness was on full. Same on the TP2. On the HD issue it was put down to poor screen. Think its a common thing.
it seems to be similar to the technique Samsung is using with their LCD TV line... Dynamic Contrast. Basically it turns down backlighting to increase contrast between light and dark screens. I don't care for it on the Samsung TV's and I don't care for it on my TP2. But so far this is my only complaint, and it's a small one. I absolutely love this device (just got it today)
I have this issue. I guess its not normal otherwise your other TP2 would do it.
Ive also noticed it in google maps. When panning and it loads up the next image the entire screen gets dimmer.
Im going to send mine to HTC soon for a pink tinge on the screen. I will raise this with them.
I'm quite convinced that the effect was intended...
Try calibrating backlight with Lumos: http://forum.xda-developers.com/showthread.php?t=450318
It can drastically reduce the effect...

[Q] Touch screen acting weird

When I press on the very bottom of the screen (edge of the glass), it acts as a click to about 1/3 the way up the screen. This is annoying by its self (and doesn't seem ROM related) but also my screen sometimes locks up, with a point at about 1/3 the way up the screen, and horizontally in the middle, and I can't do anything until I lock the screen and leave it off for a second. More recently, but related to this issue, the keyboard when typing hasn't been accurate. I've tried to type 'a' but got caps or 'q' instead, and I get letters I didn't press.
This is not ROM related, as it started happening on CM6 about a week ago, and I've flashed Ava V9, Myn's 2.2, FrEaKy Evo, and CM6, and I have tried stock kernels, and Kings. It seems to lock up more when plugged in also. I've been watching the forums and I haven't seen anyone else post about this, is it just me? It seems very hardware related, but if there is a fix for it that someone knows about, please let me know.
If I get around to it I might take a video of what I'm talking about, but probably only if it's requested.
I'm currently running Myn's Two-Point-Two with King's CFS #11 and am still getting the issues. I've rebooted, and wiped cache/dalvik, flashed new roms, reflashed, nothing.
I am having the exact problem, except that the spot that keeps getting phantom clicks is at the very top of the screen, so the drop down bar starts freaking out. I downloaded the program 'dotty' and it is showing that a touch is being registered in the expect spot, so I'm pretty sure it is just an issue with the screen hardware. I want to take it to a sprint store and see if they can replace just the screen instead of getting a brand new phone because I have so much stuff downloaded on it and I don't want to lose data/settings.
It happens a lot, but then I will have days at a time that it stops happening...its just very strange.
Its good to hear that I'm not the only one with this problem. Currently running rooted stock froyo. unrevoked forever. Original June 7th release device.
same here...was happening witht he W/q as well...but when your viewing a white page you can see a light on the screen brighter than the rest...
mrjeancw said:
same here...was happening witht he W/q as well...but when your viewing a white page you can see a light on the screen brighter than the rest...
Click to expand...
Click to collapse
W/q? what are you talking about there?
also the light bright spot is completely unrelated: evo developing a light spot in middle of screen
Screen burn possibly due to overclock
Bright spot in the lower right of screen
bhughes3 said:
I am having the exact problem, except that the spot that keeps getting phantom clicks is at the very top of the screen, so the drop down bar starts freaking out. I downloaded the program 'dotty' and it is showing that a touch is being registered in the expect spot, so I'm pretty sure it is just an issue with the screen hardware.
Click to expand...
Click to collapse
I downloaded dotty, and it's saying my spot is at:
X: 159.6
Y: 363.5
and P which I'm assuming is the size of the area being touched at .937.
I tested P and it does seem to be how big of an area you're touching but the biggest that I could get using my thumb was only .235, so it's a huge area and constantly in the same spot. Some times it gives me two points or one a bit up and to the left.

Touchscreen scrolling and swiping problems?

Is anyone else having issues with what appears to be dead areas when scrolling, swipe texting or otherwise using your phone? In typing this message the phone just lost my finger on 4 occasions. When scrolling webpages it often just stops and clicks an area where my finger was. I'll get occasional double clicking on things when I do try to click. I have trouble purposely replicating my problems but in regular us it is driving me nuts. Because I can't constantly replicate I'm not sure trying to take the phone back will be successful. Anyone else having issues? Could there be something I'm missing somewhere?
Sounds kind of mean but I hope your issue is isolated. I saw the ifixit teardown and the ease with how the digitizer came off of the glass has me worried about the longevity of the digitizer.
Happening to me insanely often on my regular Pixel.
This happens to me occasionally. Sometimes, when typing it spams v and b. If I find anything I will fill you in.
Yes, I'm having this problem with my Pixel. It happens across all apps, even in Settings. Generally it happens if I start scrolling after not touching the screen for a little while.. for example when reading a news article. The scrolling freezes, and I can move my finger around on the screen and it doesn't react, but then it might pick up my finger again and the screen jumps around or clicks on something even though I've not lifted my finger from the screen. I tested it in safe mode and it happens there also. I even got my original device exchanged, and the same thing happened immediately on the new phone. I've been in touch with Google Help this morning and they've confirmed it's a software issue. They've asked me to submit a bug report. It'll help them if more people report the bug though and they have more data to fix it, so if you're experiencing the same issue, please report it! You can chat directly to Google support through settings on your Pixel.
Haven't had any issues but I know the google keyboard can be a bit glitchy at times. I used to have a nexus 6P and I would get weird issues with that keyboard as well on that phone. Getting them less on my Pixel though.
Having issues with typing on my 6P, it's so odd as sometimes I can not type when in desktop mode and sometimes not when in mobile. Switching the webpage screen mode and also doing a soft shut off on the phone and coming back both fix it temporarily. Thought at first using a different keyboard app might help but what app it runs does not solve the problem.
Same problem here. Google pixel
Happening to me as well. Did a factory image flash and it seems to have helped but still happens once in a while. I notice it the most when I'm using reddit sync. Seems to just happen too frequently.
Just an update on this... After doing a few steps suggested by google tech support like, test on safe mode, factory reset using bootloader method, etc... They just replaced my unit. I'm using a new one today and problem is not existent now. I would assume the problem would be hardware.
To be honest, I'm quite happy with their tech support...24/7 support and the staff are really competent. This in my opinion, is worth the high price of the pixel. Good job google!
I have the standard Pixel, and I too had issues with typing (occasionally wrong letters or spaces would register), and dead areas in the top corners of my screen when trying to open apps. I was going to return it one day after confirming that the dead areas at the top of the screen were persistent, but for some reason I decided to grab an App from the bottom of the screen and move it by sliding to the top area. Instantly this cured the dead area issue, even after I moved the app back to the bottom of the screen. It's as if it recalibrated the touch sensitivity vertically as it stopped erroneous spaces when typing too.
Pixel 2 one handed thumb scrolling issue
I have the pixel 2 and I have intermittent scrolling issues when I hold it one handed and try to scroll with my thumb. I realized it's because the base of my thumb is brushing the opposite side of the screen and preventing it from scrolling freely.
Newpixel2 said:
I have the pixel 2 and I have intermittent scrolling issues when I hold it one handed and try to scroll with my thumb. I realized it's because the base of my thumb is brushing the opposite side of the screen and preventing it from scrolling freely.
Click to expand...
Click to collapse
You should probably post about that in the Pixel 2 forums.

Ghost touches in upper third of screen

Hi.
My Z1C seems to have a similar case of faulty display as described in some other threads here, but actually a bit different. The phone is stock, not rooted, running 5.1.1
Whenever I do something, there are ghost touches in the upper quarter or third of the screen. They only happen when I am not touching the screen myself. It happens no matter what I do. When I browse internet, it clicks links, when I scroll contacts, it calls people, when I am on facebook it gives likes etc... It seems like the more demanding task the phone is performing, the more ghost touches.
I turned on the developer settings and the "show pointer location" option, which leaves track of the last touch on screen, so I can research the issue.
I found out that when the phone is on home screen, it happens very rarely or not at all - the track of my last touch stays until screen turns off.
When I jump into the touchscreen service test, it does not happen at all. I can draw a line around the whole screen and it stays higlighted indefinitely.
In lock screen, it also doesn't happen.
I tried it in Sketch and it confirmed what I thought, when I was just sketching, from time to time a dot appeared in the upper part of the screen, but when the phone was downloading or installing in the background, the screen literally had seizures. I touched and released and then a storm of dots started to appear around the top part of the screen. It stopped after 5+ seconds, and after another input from me, the screen got another fit, drawing more dots.
I don't have any experience, but I think that since the problem doesn't happen constantly and it doesn't even happen at all in test mode, it could be a SW mistake.
I have found this thread https://forum.xda-developers.com/showthread.php?t=2691849 and I'm willing to try, but 1) my phone is still under warranty and 2) I have never done a root so I am not too eager. Do you think I should try that? Or has anyone found another solution for this problem?
Thanks.
Slivovidze said:
Hi.
My Z1C seems to have a similar case of faulty display as described in some other threads here, but actually a bit different. The phone is stock, not rooted, running 5.1.1
Whenever I do something, there are ghost touches in the upper quarter or third of the screen. They only happen when I am not touching the screen myself. It happens no matter what I do. When I browse internet, it clicks links, when I scroll contacts, it calls people, when I am on facebook it gives likes etc... It seems like the more demanding task the phone is performing, the more ghost touches.
I turned on the developer settings and the "show pointer location" option, which leaves track of the last touch on screen, so I can research the issue.
I found out that when the phone is on home screen, it happens very rarely or not at all - the track of my last touch stays until screen turns off.
When I jump into the touchscreen service test, it does not happen at all. I can draw a line around the whole screen and it stays higlighted indefinitely.
In lock screen, it also doesn't happen.
I tried it in Sketch and it confirmed what I thought, when I was just sketching, from time to time a dot appeared in the upper part of the screen, but when the phone was downloading or installing in the background, the screen literally had seizures. I touched and released and then a storm of dots started to appear around the top part of the screen. It stopped after 5+ seconds, and after another input from me, the screen got another fit, drawing more dots.
I don't have any experience, but I think that since the problem doesn't happen constantly and it doesn't even happen at all in test mode, it could be a SW mistake.
I have found this thread https://forum.xda-developers.com/showthread.php?t=2691849 and I'm willing to try, but 1) my phone is still under warranty and 2) I have never done a root so I am not too eager. Do you think I should try that? Or has anyone found another solution for this problem?
Thanks.
Click to expand...
Click to collapse
As You have warranty, I would strongly suggest that You go for a repair. I had the same issue in beginning, ghost touches appearing randomly, going away only after reboot. I was rooted and xposed, so went full stock without restoring any apps or data from internal storage, yet the problem remained, thus ruling out the point that it was software problem. And then after a week or so, that much part of screen stopped responding to touch entirely. You can see details over here, Another user had same problem as Mine and had the same end result,
OK then, I'll go for a repair. Thanks for the tip.
Slivovidze said:
OK then, I'll go for a repair. Thanks for the tip.
Click to expand...
Click to collapse
I am having exactly the same behaviour as you described .
Ghost touches happening on the upper part, and triggered when a demanding task is running.
Actually I didn't realized completely about this, I thought it was just random, but right now after I saw your post, I tried an app similar to Sketch while upgrading apps or playing a video in the background. And dots in the upper part start appearing crazily.
Did the phone repair solve your problem ? Mine is not in warranty, so I'll have to pay for it.
But also in my case, before this thing happened, I got some water damage and that upper quarter of the screen stopped responding.
After replacing screen+digitizer I got this very specific behaviour you described.
karamaz0v said:
I am having exactly the same behaviour as you described .
Ghost touches happening on the upper part, and triggered when a demanding task is running.
Actually I didn't realized completely about this, I thought it was just random, but right now after I saw your post, I tried an app similar to Sketch while upgrading apps or playing a video in the background. And dots in the upper part start appearing crazily.
Did the phone repair solve your problem ? Mine is not in warranty, so I'll have to pay for it.
But also in my case, before this thing happened, I got some water damage and that upper quarter of the screen stopped responding.
After replacing screen+digitizer I got this very specific behaviour you described.
Click to expand...
Click to collapse
In my case, I realized that I bought (probably) a badly re-fitted phone. Display's backlight was visible around screen panel edges, where I'd say it shouldn't be visible at all. I decided to return the phone and got a refund.
Sorry for not being able to help you.
Slivovidze said:
In my case, I realized that I bought (probably) a badly re-fitted phone. Display's backlight was visible around screen panel edges, where I'd say it shouldn't be visible at all. I decided to return the phone and got a refund.
Sorry for not being able to help you.
Click to expand...
Click to collapse
Ok. The aftermarket screen I got has that issue with the screen edges also. Very probable you are right.
In my case I water damaged myself. It seems that after 2 years of intensive use, waterproofing is gone, by accumulation of slight hits or so, never had a single crack on the screen. I read many posts reporting this happening, even with much less use time.
Too bad, I loved the phone, but I'm afraid that sending it to repair will mean to change the PCB or similar for a complete fix, which can come to a ridiculous price.
Seems it will be time to move on...
Yeah. If you want it fixed properly, you'd need to send it to Sony, and for the money it would cost you, you can probably gen a new phone. Sadly, similar phones aren't made anymore.

Small flickering line observed at left side

I'm not sure how to describe it - I may be paranoid or something but I've observed that sometimes while scrolling on the screen, i see a very thin line flickering on the touch screen for like 0.05 second then it goes away. It happened on the middle left side of the screen.
If anyone has observed this issue let me know as well. Thank you.
I've seen this as well, it didn't occurs everytime but you can see it, sometime on the left side close to the notch, sometime on the middle of the screen..
But until now, nothing to horry about, lets see in the next 3 months
Alright glad to know it's not happening to me only.
frosthawk said:
I'm not sure how to describe it - I may be paranoid or something but I've observed that sometimes while scrolling on the screen, i see a very thin line flickering on the touch screen for like 0.05 second then it goes away. It happened on the middle left side of the screen.
If anyone has observed this issue let me know as well. Thank you.
Click to expand...
Click to collapse
I've written about it with detailed description in the following post
https://forum.xda-developers.com/redmi-note-8-pro/help/strobing-horizontal-stripes-rn8-pro-t3990077
I think we have send bugreports using "Feedback" app.

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