Hi folks. I have a US991 with 5.1 lollipop that is a replacement LG sent me. I need the 6.0 MM update. I have tried LG Bridge, but it's not recognizing the USB Connection to the PC. I have tried everything besides rooting the phone (am not comfortable doing that). I called/chatted online/and even emailed Tech support for AT&T and LG almost 10 times now, but they are simply not helping me at all. They keep saying I need to wait for available update or they tell me the other party has to resolve it. When I got to check for software update under settings it keeps saying I am up to date. What can I do at this point because I need the update. Thanks for any suggestions.
Extremedriver said:
Hi folks. I have a US991 with 5.1 lollipop that is a replacement LG sent me. I need the 6.0 MM update. I have tried LG Bridge, but it's not recognizing the USB Connection to the PC. I have tried everything besides rooting the phone (am not comfortable doing that). I called/chatted online/and even emailed Tech support for AT&T and LG almost 10 times now, but they are simply not helping me at all. They keep saying I need to wait for available update or they tell me the other party has to resolve it. When I got to check for software update under settings it keeps saying I am up to date. What can I do at this point because I need the update. Thanks for any suggestions.
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Click to collapse
Its a Driver issue on your PC, its not correct installed yet. My idea : have you dissabled the Automatic update in Windows 7, 8, 10 ? If this happend you must enable it again but can set from automatic to Manual and install the Divers or LG Bridge again. Happend so on my Sytem too.
Thanks for reply. I finally got mobile support tool to work on a friends laptop but when I ran it it shows my software is up to date just like it does in the update center of settings. Why would it not show me any updates at all knowing that my other G4 has MM on it?? Any suggestions. Thanks.
Related
Last week, LG G3 notified me of software upgrade, I was running 10i at that time. So I went ahead and upgraded. I was expecting to get 10L but somehow it upgraded from 10i to 10J. So now I am running V10J-SEA-XX. I am not able to get OTA update as it shows that I am running the latest version which is not true. It shows last update on 24th Oct 2014. I am in India, phone was purchased from Dubai.
In hope to get 10L, I installed the LG Mobile Software Tool and to my pleasant surprise, it showed me an upgrade. I started the upgrade process, it download 1136.13MBytes of upgrade and started upgrading my phone. It failed in first attempt and it prompted me to remove battery, restart and press retry button which I did.
On Second attempt, everything went smooth, phone was rebooted in the firmware download mode, I could see 0-100% progress and the entire upgrade completed as expected.
However, when phone was restarted, I see that I am still on the same software, V10J-SEA-XX. It even shows last update on 24th Oct 2014 ( OTA date). I restarted LG Mobile Software Tool and it again shown the update available. When I choose to upgarde, it again downloaded the same 1136.13MBytes file. This time upgrade process completed in first time itself. Unfortunately, I am still on the same version.
Any help will be appreciated.
I read on the thread somewhere exactly same issue as yours and someone suggested that u should change your port to 41...
Doa bit of research and u will find the solution !
mustang2012 said:
I read on the thread somewhere exactly same issue as yours and someone suggested that u should change your port to 41...
Doa bit of research and u will find the solution !
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Click to collapse
Well, I saw a few threads, not sure the one you suggested but that solution is possibly applicable if the device was not recognized. Here I could see the progress on both LG tool and mobile so both are communicating fine. Pls correct me if I am wrong.
Anyway, changed the port to COM41 and trying again.
Update: Repeated the entire procedure with COM41. This solution doesn't work. I am still on the same V10J-SEA-XX.
.
Bump...can anyone help?
Thanks
Same Problem
Hi there sorry I can't help but I have the same problem.
Live in the UK but purchased an SEA version. Didn't realise it would cause me such an issue.
Unfortunately, I don't want to root my phone as it will possibly disable my Barclays Bank Mobile Banking app which is pretty useful to me.
My only hope is that LG will upgrade the SEA version to L when it does all the other regions as well.
KaidM said:
Hi there sorry I can't help but I have the same problem. Live in the UK but purchased an SEA version. Didn't realise it would cause me such an issue. Unfortunately, I don't want to root my phone as it will possibly disable my Barclays Bank Mobile Banking app which is pretty useful to me.
....
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Click to collapse
I am fine with rooting if that solves an issue. Any lead?
I just received an OTA update but it only updated to v10K, strangely no v10L yet.
contacted lg
Someone asked lg uae this question and what they have said is that the v10j or which ever one youve got for the region of ur phone is the same as the other regions' v10L or v10n and it isnt more advanced than ur version of v10...
(I cant post links because i am a new user)
Evidence is on the LG UAE twitter @lggulf approx 25 postd down
I live in uae and my g3 updated to 10k today
Hi Guys !
I bought an LG G3 D858HK because i really needed the DUAL-SIM and it was also cheaper !
I saw that some people had the OTA update for Lollipop, but nothing for me, i'm still on KitKat...
I'm now living in London and I got Vodafone. Does the operator matter for an OTA ?
I tried from LG Software, but my phone isn't recognize... it seems that D858HK is just not compatible...
If i'm stuck and that I can't do an OTA, is there a proper way/tutorial where I could manually update to Lollipop ?
Also, if there is any D858HK Users, does Lollipop really improve the phone ?
Thanks a lot guys !!! Sorry, i'm not really good at phone stuff :/
Cheers,
schiZophrene.
schizophrene said:
Hi Guys !
I bought an LG G3 D858HK because i really needed the DUAL-SIM and it was also cheaper !
I saw that some people had the OTA update for Lollipop, but nothing for me, i'm still on KitKat...
I'm now living in London and I got Vodafone. Does the operator matter for an OTA ?
I tried from LG Software, but my phone isn't recognize... it seems that D858HK is just not compatible...
If i'm stuck and that I can't do an OTA, is there a proper way/tutorial where I could manually update to Lollipop ?
Also, if there is any D858HK Users, does Lollipop really improve the phone ?
Thanks a lot guys !!! Sorry, i'm not really good at phone stuff :/
Cheers,
schiZophrene.
Click to expand...
Click to collapse
REad this:
http://forum.xda-developers.com/showpost.php?p=61011834&postcount=307
My LG-D858HK phone hard bricked:
What happened/how I hard bricked the phone. I'd already rooted the phone with Marshmallow and then tried to flash phone TWRP by (mistakenly) using https://play.google.com/store/apps/details?id=b007.autorecd858hk when it hard bricked the phone. Now, the phone screen is black/blank and blue/red LED light flashing.
In addition, my PC doesn't recognise phone when plugged into USB port/s. Pop-up on PC screen says; “The last USB device you connected to this computer malfunctioned and windows do not recognize it.” And in Device Manager, I see a ‘yellow triangle’ next to LGE Platform Android Composite USB Device Driver.
I tried different methods to go into download mode and I’m not sure if any worked. Because, obviously, I can’t see anything on the phone screen to carry out procedures to fix phone in download mode. Moreover, I’m not even sure if the phone goes into download mode apart from a sound made from PC and the pop-up straight after.
PC always recognised phone when plugged into USB port/s before it was hard bricked.
I have an unlocked, not rooted H815T. I connected the phone to LG Bridge it shows me there is an update (H815T10E) approximately 1.65 GB (Marshmallow?). After I start the update it goes through all the steps normally, even the phone restarts and installs a new firmware and it says Update Complete.
When it finishes the update and restarts nothing changes, i still have Android 5.1 and software version V10e-HKG-XX which i got OTA. When i reconnect to LG Bridge it still shows Update Available (H815T10E).
I have tried a couple of times and does the same thing.
Is this the Marshmallow update? What should i do?
same here
It's quite frustrating, I don't know what to do about it
I will try too and see how i go
Sent from my LG-H815 using Tapatalk
That's becos what your flashing is a LP rom. H815T10E is LP not MM.
Sent from my LG-H815 using Tapatalk
The issue I'm having is that every time I update successfully when I reconnect to LG Bridge it tells me there's a new update
I'm getting this too on a Mac . I've tried three times now which take 50 minutes as it seems to download the file everytime. Any update on this? Are others getting the error on windows or mac?
Still wiating for a reply, I'm on Windows 10
same issues here too
H815T10E is Lolliop 5.1 update, its not Marshmallow updates, so everything is fine with your phone, Marshmallow starts with H815T20A, after flashing H815T10E if its showing another update, do it as well, there is no wrong in it, there will be no Marshmallow update for H815T for months, this is LG and there millions of ignored variants, to make us feel better, Marshmallow may not get any major UI changes any ways, for us to wait for it i guess.
A little off topic, how you unlock H815T? I have a same model and want to unlock
I had not seen stupid things like this since the time of OK the price is right
I got the same issue both in Windows 7 and Windows 10.
Have any of you been able to root v10e on the H815T? I only found the root for v10b...
Have the same problem, keeps showing the same 1.6Gb update over and over. The HK update was released for some it seems though.
i have the exact same problem is there any way to fix this??
well is no one have any answers??
I just got OTA v20c-HKG-xx. Roughly an 800 mb update
Update vire lgup
This is how to get 6.0.0 on lg g4 h815t. I have done it just download lgup then download lg g4 h815 kdz and follow the gide povided on the forum and you can't go wrong.
Hi all.
I bought a used LG G3, where the guy said this phone had been used to pass around reviewers, so I don't know if this has any factor as to why I'm having issues.
So, issue is, I'm on 4.4.2 atm, and want to upgrade to at least 5, and possibly 6 if this is possible (which it seems to be from what I've seen around the web.) I tried to do it via the phone first, through the built-in update center (current version is V10g-EUR-XX) It sees there is an update for the phone, which I then select to download and install. It then tells me it will download it, and shows the object under my notifications. But then it simply says Cannot download, and just stalls at this point. I've tried both options with wifi only, and over 2g/3g as well.
(At this point I added some screenshots I took, but can't add them, as external links are not allowed for the first 10 posts)
I then tried to go through the LG PC suite, installed the USB drivers etc. When checking for updates, it simply says "Cannot Proceed Upgrade. LG PC Suite upgrades unavailable on this phone."
Where do I go from here? Can I manually update it through the flashtool 2014, or am I looking at rooting this phone, to get be able to upgrade it?
In advance, thank you for your help.
Best Regards,
Dozer.
LG G3
DozerKitty said:
Hi all.
I bought a used LG G3, where the guy said this phone had been used to pass around reviewers, so I don't know if this has any factor as to why I'm having issues.
So, issue is, I'm on 4.4.2 atm, and want to upgrade to at least 5, and possibly 6 if this is possible (which it seems to be from what I've seen around the web.) I tried to do it via the phone first, through the built-in update center (current version is V10g-EUR-XX) It sees there is an update for the phone, which I then select to download and install. It then tells me it will download it, and shows the object under my notifications. But then it simply says Cannot download, and just stalls at this point. I've tried both options with wifi only, and over 2g/3g as well.
(At this point I added some screenshots I took, but can't add them, as external links are not allowed for the first 10 posts)
I then tried to go through the LG PC suite, installed the USB drivers etc. When checking for updates, it simply says "Cannot Proceed Upgrade. LG PC Suite upgrades unavailable on this phone."
Where do I go from here? Can I manually update it through the flashtool 2014, or am I looking at rooting this phone, to get be able to upgrade it?
In advance, thank you for your help.
Best Regards,
Dozer.
Click to expand...
Click to collapse
U CAN UPDATE BY FLASHING LOLIPOP OR MARSHMELLOW KDZ
u can find kdz here: http://storagecow.eu/index.php?dir=Xda/LG+G3/Stock/D855/Android+6.0/
flash guide: http://forum.xda-developers.com/showthread.php?t=2785089
heat thanks if im helpfull to u
kp263 said:
U CAN UPDATE BY FLASHING LOLIPOP OR MARSHMELLOW KDZ
u can find kdz here: http://storagecow.eu/index.php?dir=Xda/LG+G3/Stock/D855/Android+6.0/
flash guide: http://forum.xda-developers.com/showthread.php?t=2785089
heat thanks if im helpfull to u
Click to expand...
Click to collapse
Can I upgrade directly from 4.4.2 to 6.0? When I was searching the net, I found a website that said I needed to have updated to latest lollipop, before going to marshmellow.
lg g3
DozerKitty said:
Can I upgrade directly from 4.4.2 to 6.0? When I was searching the net, I found a website that said I needed to have updated to latest lollipop, before going to marshmellow.
Click to expand...
Click to collapse
first update to lolipop then marshmellow
while flashing select csc flash.
kp263 said:
first update to lolipop then marshmellow
while flashing select csc flash.
Click to expand...
Click to collapse
Okay thank you. Can you link me to the correct kdz for lollipop? I'm in northern europe. Didn't seem to be able to find it on your first link to the Marshmellow kdz's.
Hi
Both won't update to pie....I've used a method find here from a guy with LG up and now I'm on Pie. The update completely reatore my phone so I've start from scratch.
Now found a new update form my EM version, but another time LG bridge cannot check the installed firmware and the OTA too cannot find anything new.
Please help
(I'm on win 10, debug usb on, and the phone is recognized on bridge)
Same on win 7....
[email protected] said:
Same on win 7....
Click to expand...
Click to collapse
Did you patched the common. Dll?
On bridge?....may you provide a link please...
[email protected] said:
Hi
Both won't update to pie....I've used a method find here from a guy with LG up and now I'm on Pie. The update completely reatore my phone so I've start from scratch.
Now found a new update form my EM version, but another time LG bridge cannot check the installed firmware and the OTA too cannot find anything new.
Please help
(I'm on win 10, debug usb on, and the phone is recognized on bridge)
Click to expand...
Click to collapse
Yeah OTA may not work depending on what model you have and from what region is your phone.
LG Bridge also doesn't work since it checks IMEI and if it matches the firmware region. It knows when something doesn't add up
If you want to update you can find the correct firmware for your phone or use an older LG UP version to update without losing data.
Either way I find it useless to update since it's just a security patch and nothing more
Wow really thanks! So I'll wait for some major update
Can I update via LG Bridge after unlocking and root? Wont it brick the phone?
How to I find out which KDZ file to download? My phone is EM, Central europe. Or it doesnt matter? What is the difference between rom regions? Is there any universal unbloated EM kdz?