Develop Bugs

Poor 5ghz wifi performance

Is anyone else having this issue? On my home wifi I can barely get anything to load as fast as it should and apps don't download quickly at all. I noticed it when I clean flashed Oreo and was downloading all my apps and it dragged, 2.4ghz was a bit better but I'd much rather use 5ghz.
I've checked my other devices (MacBook, Nintendo switch, and even my 6P) and they all perform just fine, it's only my pixel XL that's having the issue.
Sent from my Pixel XL using Tapatalk

It's well known especially on Oreo, (for some reason) the fix as mentioned by several people, is to turn on bluetooth.

グリッチ said:
It's well known especially on Oreo, (for some reason) the fix as mentioned by several people, is to turn on bluetooth.
Click to expand...
Click to collapse
I leave Bluetooth on 24/7 already and it still occurs.
Sent from my Pixel XL using Tapatalk

WI-FI signal, drops

The only issue i have with my new phone is the WI-FI connection.
When I'm away about 6-7 meters from my home router, i have no connection, and then back online again, and so one.
Do you have the same issue, guys ?
I have a pretty high internet speed, at home ( 120 Mbit/s )
Everything is now at default, but the problem is still there.
Bluetooth is off, airplane mode, etc
Any advices are welcome, thank you

nex_t said:
The only issue i have with my new phone is the WI-FI connection.
When I'm away about 6-7 meters from my home router, i have no connection, and then back online again, and so one.
Do you have the same issue, guys ?
I have a pretty high internet speed, at home ( 120 Mbit/s )
Everything is now at default, but the problem is still there.
Bluetooth is off, airplane mode, etc
Any advices are welcome, thank you
Click to expand...
Click to collapse
https://www.google.com/amp/s/thedro...nternet-fix-troubleshooting-guide-1077908/amp
https://www.google.com/amp/s/www.androidauthority.com/problems-pixel-2-xl-fix-810257/amp/
Don't know if it'll help but maybe it will ?

I tried everything, but still the same issue
I don't know if it's the software or hardware ....

nex_t said:
I tried everything, but still the same issue
I don't know if it's the software or hardware ....
Click to expand...
Click to collapse
try installing the Feb. security patch, it contains some wifi related stuff as well.

Same issue here. Really hoping the February update resolves it.
Sent from my Pixel 2 XL using Tapatalk

My wifi must drop 50 times a day. I'm thinking it's software, I'll do a factory reset soon. I also have Bluetooth issues, controls stop functioning, can't play, pause, or skip tracks unless it's done on my phone.

The last patch ( February ) didn't fix my issue.
When I'm away about 6-7 meters from my home router, i have the same issue
Could it be the router, the culprit ??

nex_t said:
The last patch ( February ) didn't fix my issue.
When I'm away about 6-7 meters from my home router, i have the same issue
Could it be the router, the culprit ??
Click to expand...
Click to collapse
The last update including:
Improved icons in Settings app. (All)
Bluetooth Improved Bluetooth call quality for some headsets. (Pixel, Pixel XL, Pixel 2, Pixel 2 XL)
Wi-Fi Improved Wi-Fi uplink performance. (Pixel 2, Pixel 2 XL)
Camera Improved Camera performance in certain light conditions. (Pixel 2, Pixel 2 XL)
Android Auto Improved Android Auto Projected performance for some cars. (Pixel 2, Pixel 2 XL)
App Compatibility Improved RSA key parsing from byte arrays. (All)
Power Improved battery performance on some Pixel 2XL devices. (Pixel 2 XL)
Mobile Data Improved data performance for Telus users in certain network environments. (Pixel 2)
Stability Improved device stability after booting in certain situations. (Pixel 2, Pixel 2 XL)
Audio Improved routing when switching audio outputs. (Pixel 2, Pixel 2 XL)

I know about the changelog, but my issue is still there

nex_t said:
I know about the changelog, but my issue is still there
Click to expand...
Click to collapse
I don't have that issue but I have strange speaker bug

My wifi constantly drops wifi then immediately reconnects. February update did not fix, as reported by others on this thread.

trace1er, what's the distance between the phone and router, when the signal drops ?
Could that be a phone hardware ( network card / motherboard ) issue ??

nex_t said:
trace1er, what's the distance between the phone and router, when the signal drops ?
Could that be a phone hardware ( network card / motherboard ) issue ??
Click to expand...
Click to collapse
I think it's a hardware issue. Your problem hasn't been resolved with 2 different baseband versions, and I think you've done a factor reset if not mistaken. 6-7 meters is pitiful. I can go 30-40 feet away from my router without a signal drop. I would talk to Google about an RMA. Somethings just not right. Especially if your previous device had no difficulties with it.

Yes, with the Note 4 i didn't have this issue
I'll try to RMA, and when i get another one, i'll report back, thank you

My Pixel 2 XL was fine with my WiFi until the February 2018 update... I notice the 5ghz reception is weaker after the update.

Maybe its you're Chromecast on Google home.
https://techcrunch.com/2018/01/17/google-is-rolling-out-a-fix-for-those-home-related-wifi-issues/

smallfish82 said:
My Pixel 2 XL was fine with my WiFi until the February 2018 update... I notice the 5ghz reception is weaker after the update.
Click to expand...
Click to collapse
Exactly the same here... February update is dropping my wifi every so often.
Anyone know of a way to get the old modem back?

trim81 said:
Exactly the same here... February update is dropping my wifi every so often.
Anyone know of a way to get the old modem back?
Click to expand...
Click to collapse
Fastboot the January radio.img.

Okay so i have a 40 mbps wifi plan and on speedtest app i can max get is 10-14mbps, i confirmed on iPhone 8plus 6 plus nexus 6p all getting 35+ mbps with same no. Of devices connected
What is happening?
Tested on my friends pixel 2 smaller one he is getting 34-36 mbps
It has been 2+ months since i bought this device but didn't noticed it earlier
I have tested on another site as well get about the same speed
Sent from my Google Pixel 2 XL using XDA Labs

Badger50 said:
Fastboot the January radio.img.
Click to expand...
Click to collapse
Thanks, is that the only file? Anything else to get the January modem back?
Update: I was poking around wifi settings and decided to choose the RESET NETWORK option.
Went ahead and resetted my network on my pixel, and it now seems 5ghz is stabling out.. Looking good for the past two hours.
Anyone else want to try and see if this is better for them as well?

Android 10 broke my wifi

After taking the update my phone rebooted and a screen came up saying my OS was corrupted. I hit "try again" and the phone rebooted. The update broke my wifi connection... First it dropped out every 10 seconds. After I reset my router it got better but still drops out a few times an hour. I am unable to fix it. Wish I could go back to android 9 without resetting the phone.

panflute said:
After taking the update my phone rebooted and a screen came up saying my OS was corrupted. I hit "try again" and the phone rebooted. The update broke my wifi connection... First it dropped out every 10 seconds. After I reset my router it got better but still drops out a few times an hour. I am unable to fix it. Wish I could go back to android 9 without resetting the phone.
Click to expand...
Click to collapse
Sounds like you might need to try a factory reset. No "OS was corrupted" message here and my WiFi has been fine.
Sent from my Pixel 2 XL using Tapatalk

Well resetting my pixel 2xl means days of work so that is my last option. I had no problems with 9.
Here is one of my 9 screens. Every time I upload or download anything, including this room, my wifi drops in and out.
After playing with this all day I've determined that the wifi sensor itself has weakened. Some people are reporting the sensors in the phone do not work after the update.

All kinds of issues with the Pixel 2 XL with 10, blew it off and went back to 9.0 for now...restoring as we speak.

dendk said:
All kinds of issues with the Pixel 2 XL with 10, blew it off and went back to 9.0 for now...restoring as we speak.
Click to expand...
Click to collapse
What kind of issues?? I've actually found A10 to run pretty good on my P2XL. Just curious is all

Sensor problems, touch screen issues, reinstalled 10 sofar so good with it.

@dendk
Excuse me, you wrote above that you were downgrading to Pie. Did you upgrade again to 10 after that and everything's fine now?
I have actually downgraded to 9 until wifi problems get solved with a fix or something. After updating to 10, wifi kept disconecting from time to time.
dendk said:
Sensor problems, touch screen issues, reinstalled 10 sofar so good with it.
Click to expand...
Click to collapse
---------- Post added at 08:09 AM ---------- Previous post was at 07:54 AM ----------
@EeZeEpEe
I already did a factory reset. In fact, the problems with wifi begins as soon as, after factory resetting, you try to configure your "new" phone trying to connect to wifi. It does connect but saying "connected with no internet access".
I took some screenshots and sent them to Google support and they offered me to replace the phone.
What I have done so far is to downgrade to Pie. The wifi problems have disappeared, so it is clearly a software problem. Many others have reported exactly the same in some forums.
I will wait until Google comes with a fix for this.
EeZeEpEe said:
Sounds like you might need to try a factory reset. No "OS was corrupted" message here and my WiFi has been fine.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse

Nobody here with wifi problems after Android 10 update?

Here goes a possible (and temporary) solution, until Google solves this problem.
After many tests, I have come to a conclusion: Android 10 on Pixel 2 XL (at least on mine) has made the phone have a really poor coverage for the 5Ghz wifi band. When connected to that band, as soon as I get a little bit far from the router, I receive the "Connected with no internet" and after a while my phone disconnects and inmediately tries to connect again in an endless loop.
The good news is that I've been able to get a stable connection... but only on the 2,4Ghz. For this, I've had to make some changes both in the router and in the phone:
- In my router (O2/Telefonica in Spain, Mitrastar router) on the 5Ghz band configuration I had to remove the Guest/Virtual Access Point, which was pointing to the 2,4Ghz band. I suppose other routers will have a similar configuration.
- In my phone I made sure that I connected only to the 2,4Ghz band (you should see two wifi networks, one with PLUS or something like that and one without the PLUS: this is the one you have to select).
- Once connected, make sure you select "use device MAC" instead of "use arbitrary MAC" under connection configuration. The second is default on Android 10 and can make some routers go crazy because they think you are a hacker or something and so they block your connection.
After that, you should have an absolutely stable connection as you used to on Android 9 Pie, only that you are using the 2,4Ghz and not your fast 5Ghz connection. Obviosly this is a temporary solution until Google solves this. But at the moment I don't really need that extra speed on my phone, so I can live with that.
What is abolutely clear is that this an Android 10 bug and it only happens with certain Pixel phones like Pixel 2 XL. Mi wife's 3a XL has no problem at all after the update.
Hope this helps.

I have actually noticed the same exact issues going on with my Pixel 2 XL on Android 10. IHow do I change so that using my device's MAC address is the default option?

I have actually noticed this issues going on with my Pixel 2 XL on Android 10. In android 9 wifi connectivity was really really good. i have been using this phone since the launch without any issue but recently after updating to android 10 i have seen that the wifi connection is really really poor. Sometimes even disconnect automatically & sometime while connected to the wifi it shows no internet connection. I guess this is a software problem!!! I hope google fix this ..

Only on the 5Gz band. 2,4Ghz band remains stable. Just make sure you connect to that band.
astaineakash said:
I have actually noticed this issues going on with my Pixel 2 XL on Android 10. In android 9 wifi connectivity was really really good. i have been using this phone since the launch without any issue but recently after updating to android 10 i have seen that the wifi connection is really really poor. Sometimes even disconnect automatically & sometime while connected to the wifi it shows no internet connection. I guess this is a software problem!!! I hope google fix this ..
Click to expand...
Click to collapse
---------- Post added at 07:26 AM ---------- Previous post was at 06:49 AM ----------
You can try one more thing. On the 5Ghz configuration of your router, try to change the channel setting to a fixed channel instead of the predetermined Auto (I have set mine to 100(DFS)) and connect again from your Pixel. It will probably say "Connected, no internet" for a while, but just wait for a minute till it gets connected to the Internet and see if it stays stable

Just so you don't feel alone. I also started have wifi issues immediately after upgrading to Android 10

I've been having the same wifi problem that others have mentioned since the Android 10 update. However, it is also affecting my cellular and data signals, albeit to a lesser degree. Google tech support had me do diagnostics (rebooting in safe mode) and determined that I do indeed have a problem. However they want me to go through Verizon to try and get a replacement phone. They said if Verizon won't replace it, then they will. I really don't want to trade in my practically new phone on a refurbished model, so I'm going to live with this for a while longer and see if Google will release a new update to fix this bug.

I just got off the phone with Google Fi support about my Pixel 2XL and its' wifi issues are the same. I downloaded 10 like the first or second day it was available and began having issues with wifi immediately. Pictures on websites would not load and the pages load ten times slower. They recommended to send feedback and the steps I have taken to attempt a resolution but, I still have the same problem. I did a factory reset and still no fix for it. They first wanted to possibly send me a new replacement but, I was adamant that it was the software and not hardware since the wifi was perfect right before I updated to Android 10. Feedback will be sent so they can provide it in there November Security Update.(crossing fingers)

Totally concur with this thread, started as soon as I updated to A10B5. 5G connects, shows no bars, and "no internet connection". Using my old Nexus 6 at the same spot, 2 or 3 bars, internet connection right away. Just wondering if anyone that is unlocked has tried flashing the last 'Pie" radio file and results?

I too have connectivity issues on a pixel 2 XL even after a factory reset. I'm using a dual band AT&T Gateway or a Asus dual band router. I haven't tried turning off the same named 5 gigahertz band to see if it makes a difference, after reading here.

I havent had any issues with Wifi that i know of. But im having charging issues and sound issues

I'm having a similar issue with the normal Pixel 2 and using Google WiFi mesh system.
My pixel 2 refuses to connect to the 5Ghz network at my place whereas at my parents place (also using Google WiFi) it connects flawlessly to the 5Ghz one.
My pixel 3 XL is also connecting without any problems.
I used the app WiFi analyzer on my pixel 3XL and noticed that my Google WiFi is using the 5126 frequency.
If I use the same app on my pixel 2 it isn't even going that far.
At my parents place the frequency used is way lower.
Around 5000'ish

I'm having the same issues with WiFi. I finally disabled the 5 GHz signal from my router so I'm now only using the 2.4 GHz signal. This made my WiFi so much better at home. There is a lengthy thread about this issue in the Pixel Support forums, but it doesn't seem like anyone from Google has stopped by there to assist or gather info.
Sent from my Pixel 2 XL using Tapatalk

WiFi issue in Moto One Action

Anyone experiencing WiFi issues with their One Action?
I am getting only around 15mbps on WiFi while my other phones are getting 45mbps+ on the same WiFi.
After phone reboot, I get full speed for a couple of minutes and then back to around 15mbps. Dunno if this is a software issue or hardware issue.
Please anyone can confirm if they have the same issue. (My phone is on the latest Android 10 update with June security patch)

You are not alone. It’s a known software issue with certain wifi routers. Personally,I didn’t experience any issues with my particular router, but many people do with other routers (for example Fritzbox).

Thanks for reply.
So that means my phone is not the problem?
Are there any fixes for the problem (or what this problem is called so I can look for solutions)?

In my case WiFi 2.4GHz is slow. Connecting to same router but with 5GHz band and everything seems fine.

shivamxDxD said:
Thanks for reply.
So that means my phone is not the problem?
Are there any fixes for the problem (or what this problem is called so I can look for solutions)?
Click to expand...
Click to collapse
You can add your comment here and maybe report the issue to Motorola, as well.
Sent from my motorola one action using Tapatalk

I fixed by using a TP-Link extender. The speeds are normal now.
Edit: Many users are reporting this problem after the Android 10 update. If you are experiencing this problem too then please keep telling the support this problem via email.
The phone is compatible with some routers and gives bad speeds on other routers after the Android 10 update.

Question Pixel 6 Pro dropping signal issue - apparent fix

I recently bought a Pixel 6 Pro; after getting it all set up, I noticed that it frequently dropped the carrier signal even in strong signal-strength areas, sometimes requiring a reboot to get it back. Apparently the problem has been reported multiple times. Installing this package:
https://www.apkmirror.com/apk/googl...211206_01_rc00-android-apk-download/download/
has apparently fixed the issue on my phone. This is a BETA version of the Dec. 2021 version of the Carrier Services app. Interestingly, this one fixes the issue, but updating to the Jan 2022 release version breaks it again.
Hope this helps anyone else with this problem!

dilligaf56 said:
I recently bought a Pixel 6 Pro; after getting it all set up, I noticed that it frequently dropped the carrier signal even in strong signal-strength areas, sometimes requiring a reboot to get it back. Apparently the problem has been reported multiple times. Installing this package:
https://www.apkmirror.com/apk/googl...211206_01_rc00-android-apk-download/download/
has apparently fixed the issue on my phone. This is a BETA version of the Dec. 2021 version of the Carrier Services app. Interestingly, this one fixes the issue, but updating to the Jan 2022 release version breaks it again.
Hope this helps anyone else with this problem!
Click to expand...
Click to collapse
Thanks for your input! I am also one of the users with frequent data connection drops EVEN AFTER January update.
Unfortunately for me, updating to this latest Carrier Services Beta (and clearing its cache etc.) doesn't fix anything for me.
In case someone is interested and can have a look, I have managed to capture modem logs at the exact time (hh:mm) when the network drop is happening - see more info here.

mightyvenom said:
Thanks for your input! I am also one of the users with frequent data connection drops EVEN AFTER January update.
In case someone is interested and can have a look, I have managed to capture modem logs at the exact time (hh:mm) when the network drop is happening - see more info here.
Click to expand...
Click to collapse
Make sure you properly forward those to Google as a bug report too.

Addendum:
After several days, I have found another issue. With the beta version of the Carrier Services app, the phone does NOT ever drop the provider's carrier if Wi-FI is not turned on. If I do turn it on, after some random time period, the phone drops the carrier signal again, and I am NOT able to make Wi-Fi calls. If anyone has a fix for this it would be appreciated. For now, I'm just not using my wireless network... :-(

'Apparently' is more precise than sometimes a fix works and sometimes it doesn't. Please retitle to maybe.