Nexus 5X wrong battery indication, really need help - Nexus 5X Q&A, Help & Troubleshooting

Hey there. As you could guess I have a Nexus 5x and lately (after a trip I had abroad) my battery, or the phone for that matter, has freaked out. So the problem is the indication about the battery is completely wrong most of the time and below a certain percentage (or even above that sometimes) the battery seems to drain very quickly, 20-30% in seconds , and as a result it also shuts down whenever it feels like it. This has become a major problem and I've tried recalibrating the battery many times but it hasn't really worked. Also i should mention it is that inaccurate even when charging and it will stop charging Midway or at ~75% and say it's charged. I'd really like some help if anyone has an idea or at least where to continue the search next. Also forgot to mention i have already replaced the battery 2/3 months ago so its pretty new.

StanEzio said:
Hey there. As you could guess I have a Nexus 5x and lately (after a trip I had abroad) my battery, or the phone for that matter, has freaked out. So the problem is the indication about the battery is completely wrong most of the time and below a certain percentage (or even above that sometimes) the battery seems to drain very quickly, 20-30% in seconds , and as a result it also shuts down whenever it feels like it. This has become a major problem and I've tried recalibrating the battery many times but it hasn't really worked. Also i should mention it is that inaccurate even when charging and it will stop charging Midway or at ~75% and say it's charged. I'd really like some help if anyone has an idea or at least where to continue the search next. Also forgot to mention i have already replaced the battery 2/3 months ago so its pretty new.
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I'd back up the phone and then flash the factory image with fastboot to see if that takes care of the problem.
Sent from my [device_name] using XDA-Developers Legacy app

Related

Htc Desire Shuts down at 40-50% battery

Hey guys,
Assuming you have read the title there is something weird about my phone.
It shuts down at 40-50% battery (before it shutsdown it says empty battery briefly and then the htc flash screen appears and shutsdown).
The weird thing is the following:
It shuts down at let's say 40% battery, but when it re boots the battery is litterly empty (even when i boot in recovery it says --%, and when i plug the charger it starts at 0% again).
I have tried:
Battery Calibrator
Empty full fill up with wall charger and also tried usb charger.
Screaming @ phone
wiping battery data in recovery (4ext recovery)
The thing i am most confused about is that it goes out at 40% and when i turn it on again it's 0%. This never happened as it happened for the first time 2 weeks ago, confused. I tried different roms and it still happens (even ICS roms).
I wouldn't really mind if my phone would shut down at say 20% when it says actually it's @ 20. But as i said before: It says it's 40 (batterij indicator htc sense half full) and then shutsdown realizing after reboot it's completely empty.
Any help is much appreciated!
Mendel
Shutting down on let's say 15-20% is quite normal, but I never heard of one shutting down at 40%
Are you using the stock battery, that came with your device?
Sent from my HTC Desire using XDA
Any chance to try another battery? Seems really strange cause in most cases if you wipe battery stats you get your phone shutdown at 20%, not 50%.
Its most likely a bad battery that needs to be replaced specially if tue same thing happens when using a different rom.
via xda app
Yeah i know it seems so weird that's why i started this thread.
Before i buy a new battery:
What could be the cause that the phone goes out at 40% (or 30) and when it reboots it's empty.
Seems like the phone or the battery aren't in "sync" until it reboots to show it's empty.
Any tips or suggestions?
Thanks!
mendelmusic said:
Yeah i know it seems so weird that's why i started this thread.
Before i buy a new battery:
What could be the cause that the phone goes out at 40% (or 30) and when it reboots it's empty.
Seems like the phone or the battery aren't in "sync" until it reboots to show it's empty.
Any tips or suggestions?
Thanks!
Click to expand...
Click to collapse
I'd like to think of it similar to laptop batteries that have gone bad... you plug your laptop to it's power supply, it says fully charged but as soon as you pull it out from it's power supply it drops to 50% in minutes and then goes off. The battery cannot hold the charge anymore.
It can only mean that the battery's life is at an end. The only thing you can do is to change it. I suggest that you stick to original HTC battery as the "ChinaMade" ones will die a lot faster and you'll have to change it sooner than this one.
Regards.
Pushu.X
Hey guys!
I know this thread is started since several months but I actually have the same problem : I have a HTC Desire and its shuts down at about 50% and when I reboot it, it says the battery is empty.
I tried several times to recalibrate the battery (and to do all the things MendelMusic said in his post actually) but nothing changed.
MendelMusic, did you finally manage to solve your problem?
Anybody have a solution or any ideas?
Thanks!
FreakyC said:
Hey guys!
I know this thread is started since several months but I actually have the same problem : I have a HTC Desire and its shuts down at about 50% and when I reboot it, it says the battery is empty.
I tried several times to recalibrate the battery (and to do all the things MendelMusic said in his post actually) but nothing changed.
MendelMusic, did you finally manage to solve your problem?
Anybody have a solution or any ideas?
Thanks!
Click to expand...
Click to collapse
Mine used to shut off around 32%. This forum fixed this issue:
http://forum.xda-developers.com/showpost.php?p=24599586
Battery drain?
It's called battery drain. I have it too, but only at 10/20%?
If someone knows a fix, please send it to me
AW: Htc Desire Shuts down at 40-50% battery
Probably your batteries are just weak now. I'd recommend you all to invest 5 bucks in a new battery. Actually that helped at my old desire. Greetings
Thanks for your answers!
I tried the link of madreef and it didn't change. I will try again, maybe I did it wrong (hope it will work this time...)
@dschibril : I don't think my battery is weak because the problem occured as soon as I changed the ROM (CM10). The battery was perfectly ok before that.
battery drain
FreakyC said:
Thanks for your answers!
I tried the link of madreef and it didn't change. I will try again, maybe I did it wrong (hope it will work this time...)
@dschibril : I don't think my battery is weak because the problem occured as soon as I changed the ROM (CM10). The battery was perfectly ok before that.
Click to expand...
Click to collapse
Hello, I have the same problem with you. Did you manage to fix it and how? Have you tried a brand new battery so far?
It has to do with the Desire's poor battery age management system. Li-Ion batteries age, meaning that, as time passes, they're gonna be able to hold less and less milliamps. After almost two years, my Desire's battery can only hold 82% of the original ~1400 mA charge.
The only way around this is to use the Nexus One Battery Calibrator (Nexus One and our Desire share the same hardware underneath the hood). You'll need a compatible kernel and some patience. Instructions in this post.
My 2 cents: if your battery is only able to hold less than say 75%-80% of its original charge, then you should replace it. Li-Ion batteries age in such a way that they suddenly go dead, so it's not worth taking the risk.
Later Edit - If your Desire shuts down at say 40% - 50%, that means that your battery is 40% or 50% gone, so it's time for a replacement. I'd still try the battery calibration method i wrote about in the above post, just to determine if it's a freak software error or the battery's fault.
P.S. - Wiping battery stats does nothing to solve most issues (for the Desire, at least).
My phone turns off sometimes at 50%, sometimes at 80% of battery.
I have new battery now (original one) and it is the same. Phone turns off, only when it is connected to charger it does not.
Hiii
My hTC Desire 728 shut down when then battery showing 50% to 60% in charge. What is the remedies?

Nexus Overheating, Battery Draining

Hey guys, hopefully someone can help.
I have a Nexus with severe charging, overheating and battery drain issues. It's on stock jellybean, factory reset, no extra apps installed, and the battery will discharge in about 1 hour by just sitting idle. It takes maybe 2 days to actually charge to 80%. I'm about to replace the charging port to see if that will help.
However, it's also getting extremely hot. Not just mildly warm. And this is when it's just sitting there idle. Not only that, it's staying hot when the phone is off and not even charging. The only time it stops is when the battery fully discharges in about 2 hours... while the phone is still off.
Anyone experience this?
I have a grey market Galaxy Nexus which means I can't send it in for US repairs.
pwnx said:
Hey guys, hopefully someone can help.
I have a Nexus with severe charging, overheating and battery drain issues. It's on stock jellybean, factory reset, no extra apps installed, and the battery will discharge in about 1 hour by just sitting idle. It takes maybe 2 days to actually charge to 80%. I'm about to replace the charging port to see if that will help.
However, it's also getting extremely hot. Not just mildly warm. And this is when it's just sitting there idle. Not only that, it's staying hot when the phone is off and not even charging. The only time it stops is when the battery fully discharges in about 2 hours... while the phone is still off.
Anyone experience this?
I have a grey market Galaxy Nexus which means I can't send it in for US repairs.
Click to expand...
Click to collapse
sounds like its time to replace the battery. is the battery leaking, discolored, warped, or "pregnant"?
simms22 said:
sounds like its time to replace the battery. is the battery leaking, discolored, warped, or "pregnant"?
Click to expand...
Click to collapse
Yes, I'm also saying it's the time for a battery replacement. They are fairly cheap, so you can fix it without spending too much money.
lorin_93 said:
Yes, I'm also saying it's the time for a battery replacement. They are fairly cheap, so you can fix it without spending too much money.
Click to expand...
Click to collapse
Nope, battery looks brand new, but I'll definitely order a new battery. Hopefully the ones on eBay are really OEM.
My battery gets to 122f while charging and wifi tether. I try to keep it near a fan and it helps some. But I don't have any battery drain issues. You probably just need a new battery.
daniel4518 said:
My battery gets to 122f while charging and wifi tether. I try to keep it near a fan and it helps some. But I don't have any battery drain issues. You probably just need a new battery.
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Click to collapse
New charging port, new battery and phone still charges extremely slow and drains real fast. About 20% in 40 minutes. Takes around 30 minutes to charge 2%.
Then when I take the battery out and put it back in, the phone thinks the battery is empty (I took it out with 30% charge left). Not sure what to do at this point since the only thing left to do is replace the mainboard which will probably cost more than it's worth.
Anyone have any other ideas?
Some screen shots
Sent from my Galaxy Nexus using xda app-developers app
After threatening to throw this phone in the ocean, it started working normally.
Trying to figure out what was wrong with it, opened it up again, put back in the old charging port (which had a higher revision number than the one I bought).
I waited 1.5 days for the phone to charge to 96%. Drained it to about 20% in less than 2hrs. Stuck it into the charger again but the battery was still draining. All the way down to 7% where it seemingly stayed stuck for a day. Then I guess it shut itself off.
Went to check on the phone randomly and saw on the power-off screen the battery had charged to 100% which never has happened and especially not in less than a day.
Turned it back on, started using it and battery drains sort of normally now. Overheating has also disappeared completely and now it also charges normally.
So in summary, I have no idea if this problem is going to resurface and I really didn't do anything to fix it. Though I would really like to know what happened to have it malfunction like this for almost a month.

[Q] How many people have had battery problems with the Galaxy Tab S 10.5 T800?

I've spent the entire evening tonight trying to find out why I'm getting very erratic battery performance on my Tab S 10.5. I've seen the battery jump and drop 10-30% within a half hour, I've seen the battery percentage go UP from 55% to 67% after rebooting it while it wasn't plugged in, and all kinds of other battery level weirdness. I've even seen it lock itself at random and randomly reboot both when plugged in and when running on only battery.
Tonight, I had had enough and did a factory reset, and it got WORSE! After the reset, it went from 10% tom 17% when I unplugged it. Once I did, it rebooted itself and the battery dropped to 0% and shut itself off!
I've seen other people on here complaining about the same battery weirdness, but the threads seem to mix people talking about different Galaxy Tab S tablets. My question is if I return this to Amazon and get a new one, am I likely to have the same problem? Will it be better? Worse?
jfleegle said:
I've spent the entire evening tonight trying to find out why I'm getting very erratic battery performance on my Tab S 10.5. I've seen the battery jump and drop 10-30% within a half hour, I've seen the battery percentage go UP from 55% to 67% after rebooting it while it wasn't plugged in, and all kinds of other battery level weirdness. I've even seen it lock itself at random and randomly reboot both when plugged in and when running on only battery.
Tonight, I had had enough and did a factory reset, and it got WORSE! After the reset, it went from 10% tom 17% when I unplugged it. Once I did, it rebooted itself and the battery dropped to 0% and shut itself off!
I've seen other people on here complaining about the same battery weirdness, but the threads seem to mix people talking about different Galaxy Tab S tablets. My question is if I return this to Amazon and get a new one, am I likely to have the same problem? Will it be better? Worse?
Click to expand...
Click to collapse
either flash stock ROM or replace it
jfleegle said:
I've spent the entire evening tonight trying to find out why I'm getting very erratic battery performance on my Tab S 10.5. I've seen the battery jump and drop 10-30% within a half hour, I've seen the battery percentage go UP from 55% to 67% after rebooting it while it wasn't plugged in, and all kinds of other battery level weirdness. I've even seen it lock itself at random and randomly reboot both when plugged in and when running on only battery.
Tonight, I had had enough and did a factory reset, and it got WORSE! After the reset, it went from 10% tom 17% when I unplugged it. Once I did, it rebooted itself and the battery dropped to 0% and shut itself off!
I've seen other people on here complaining about the same battery weirdness, but the threads seem to mix people talking about different Galaxy Tab S tablets. My question is if I return this to Amazon and get a new one, am I likely to have the same problem? Will it be better? Worse?
Click to expand...
Click to collapse
For me, the biggest drain is the screen and I have it at a very low level. I put it into ultra power saving mode last night before going to bed. The batter level this morning was fine, but GSam Battery Monitor said I had the screen on for 8 hours, whereas the built in batter app shows otherwise.
I'm seeing alot of battery issues for people that root. You play. You pay.
xRevilatioNx said:
I'm seeing alot of battery issues for people that root. You play. You pay.
Click to expand...
Click to collapse
I haven't rooted my Tab. I'm running stock.
Here's another example of what I was seeing. Once it dropped down to 0% last night, I left it plugged in and left it alone. hen I looked at the battery meter, it didn't show a gradual increase in battery level, it showed a huge spike up in the middle of the night. So it charged very slowly, then at some point jumped around 50% or more and continued to charge until it showed 100%.
Today my T800 did something similar, it was full, then unplugged, started to use it and it went to 92% in just 15min so I was like WTF, plugged to the charger and then immediately jumped to 99%, I unplugged and did a reboot and it once it was back was at 99% again, so I charged again to full and I will see later how it's behaving.
I did notice that when this happened it was warmer than usual
Mine is not rooted.
My T800 doesn't behave like that. I'd definitely return it.
xRevilatioNx said:
I'm seeing alot of battery issues for people that root. You play. You pay.
Click to expand...
Click to collapse
Rubbish.
jfleegle said:
I've spent the entire evening tonight trying to find out why I'm getting very erratic battery performance on my Tab S 10.5. I've seen the battery jump and drop 10-30% within a half hour, I've seen the battery percentage go UP from 55% to 67% after rebooting it while it wasn't plugged in, and all kinds of other battery level weirdness. I've even seen it lock itself at random and randomly reboot both when plugged in and when running on only battery.
Tonight, I had had enough and did a factory reset, and it got WORSE! After the reset, it went from 10% tom 17% when I unplugged it. Once I did, it rebooted itself and the battery dropped to 0% and shut itself off!
I've seen other people on here complaining about the same battery weirdness, but the threads seem to mix people talking about different Galaxy Tab S tablets. My question is if I return this to Amazon and get a new one, am I likely to have the same problem? Will it be better? Worse?
Click to expand...
Click to collapse
Mine is doing the exact same thing. Also loses all wifi connections and I have to put in the passkey every time it reboots. It started about a week or so ago. I think I'll just return it.
Guys, see this thread. Tab S 8.4 T705. I had issue with battery too and i managed to settle it by this way.
http://forum.xda-developers.com/showthread.php?t=2841397
xRevilatioNx said:
I'm seeing alot of battery issues for people that root. You play. You pay.
Click to expand...
Click to collapse
Do you even know what rooting is? If you did, you'd know that rooting on its own does nothing to the battery, not only that but it CAN'T do anything to the battery
my battery problems solve (maybe)
Finally after reading dozens of post and trying all kinds of apps to solve the draining and rebooting of mt Tab 5 10.5 t800 I decided to replace the battery so I watched a video on you tube about how to replace the battery and took the back cover off.it was easy I used one of my guitar pics and before I took the battery out I remembered seeing a post here on xda about the battery plastic connector not making good contact so before I took the battery out i disconnected the white plastic connector it just pulls up and off and used a q-tip with some electrical cleaner on it and cleaned the contact and plugged it back in, I charged it to 100% witch I could not do before because it would stop at 98% and put the unit through the paces playing games and videos and doing every thing i could to drain the battery and the first thing I noticed was the battery life was about 5 times greater and it did not drop or reboot yet after 7 hours im at 54 percent battery life .. the screen is more responsive and the unit is running smooth as butter. I am REALLY excited and hope this is the answer to my problems because I really dont want to buy a new battery and find out it does the same thing.

Phone was 25% battery, But 50% battery after reboot?

Hey guys, I've had my phone for 4 or so months now and I always charge it while my phone is off and never had any charging/battery issues until today, I decided to charge my phone while it's on and it charged up to 25% and I restarted my phone without removing it from the charger and after it booted back it it's showing 50%, I restarted a few times, tried a cold boot, it's still 50%.
Is this a known issue with this phone? does anyone know what's causing this? I've never had this happen before.
EDIT: After this happened I ran my battery to 0% so I can attempt a battery calibration and when I poped it on the charger it showed my battery was actually 0% and showed a yellow hazard triangle thing (normally it only drops to 1% and there has never been a yellow triangle before)
Sometimes the Android system can incorrectly report a battery charged. I have had it happen to me on my Nexus by about 10%, but have not had it happen to me on my G3. I would not worry about it too much if it only happened to you once. If in continues you to jump around in battery percentage, then I would suggest getting a replacement battery. Keep in mind to try not to leave it charging for very long after reaching 100%, from my experience it can effect a battery's ability to hold a charge if that is done repeatedly. Which means do not leave it charging overnight while you are sleeping. Also I would not suggest running it until 0%, I would imagine a sudden shut down of the Android Operating system is not a healthy thing for it either. Just like it is not good to go up to a computer and just pull the power cord.
AndroidPurity said:
Sometimes the Android system can incorrectly report a battery charged. I have had it happen to me on my Nexus by about 10%, but have not had it happen to me on my G3. I would not worry about it too much if it only happened to you once. If in continues you to jump around in battery percentage, then I would suggest getting a replacement battery. Keep in mind to try not to leave it charging for very long after reaching 100%, from my experience it can effect a battery's ability to hold a charge if that is done repeatedly. Which means do not leave it charging overnight while you are sleeping. Also I would not suggest running it until 0%, I would imagine a sudden shut down of the Android Operating system is not a healthy thing for it either. Just like it is not good to go up to a computer and just pull the power cord.
Click to expand...
Click to collapse
Thanks for the input.
I never leave my phone on the charger while I sleep since it only drops 1% while I sleep. My phone actually only goes on the charger like 3 times a month
I know it's not good to fully drain the battery very much, I was just draining it to attempt a battery calibration in the os. And when I do this my phone usually only drops to 1% then dies, but all of a sudden it dropped to 0% this time and showed a big yellow triangle with a big exclamation mark in it
Anyways I reflashed my rom in hopes I can flush the problem out. In 4 months of owning this phone I've never seen this warning before.
This is almost exactly what happened with my old phone (Samsung Captivate Glide). If this continues to happen, it is one of the first signs of the battery failing. But if this is a one time thing, I wouldn't worry about it.
In my case, the battery was going bad. It started going from any % battery, down to 0 instantly, forcing a shutdown. After rebooting, It would show a decent charge (~60% most of the time), but would do the same thing within 5 minutes. At first it only acted up like this once a month, but it became more and more frequent that it happened every day, after using the phone for only 15 minutes. The only fix is to get a replacement battery.
fire219 said:
This is almost exactly what happened with my old phone (Samsung Captivate Glide). If this continues to happen, it is one of the first signs of the battery failing. But if this is a one time thing, I wouldn't worry about it.
In my case, the battery was going bad. It started going from any % battery, down to 0 instantly, forcing a shutdown. After rebooting, It would show a decent charge (~60% most of the time), but would do the same thing within 5 minutes. At first it only acted up like this once a month, but it became more and more frequent that it happened every day, after using the phone for only 15 minutes. The only fix is to get a replacement battery.
Click to expand...
Click to collapse
tyvm, This is extremely helpful info to keep in mind. Now that you mention it I have seen the battery kinda swollen up a couple times when it got hot, only ever so slightly but I did notice it.
If my issue persists i'll defnitly try a new battery, thanks for the tip

Battery not charging properly?

Hi guys,
I'm pretty happy with the device so far, battery life is pretty god (at least for me). I tend to charge the phone every other day, however a couple of times battery has drained completely and after that it gets pretty difficult for the phone to begin charging the battery again.
Either pluged in or wirelessly, phone does not seem to "recognize" that it's being charged. (I've waited for about 15 minutes with the phone pluged in and it just won't charge).
This only happens on drained battery; I don't remember this being an issue on my old S8+.
Please let me know if anyone else has been having the following issue and if so, if you've found the cause or a possible solution (other than "not letting it discharge").
Cheers to all,
Joyousfrank
Original charger and cable?
raul6 said:
Original charger and cable?
Click to expand...
Click to collapse
Hi Raul, yes original charger and cable, also wireless charger is Samsung's, but it's the one for the old S8/Note 8 line.
I remenber a similar issue in the days of the note 8, which refused to start charging after depleting the batt, now, just avoid going to zero, as it is really bad for any battery
joyousfrank said:
Hi guys,
I'm pretty happy with the device so far, battery life is pretty god (at least for me). I tend to charge the phone every other day, however a couple of times battery has drained completely and after that it gets pretty difficult for the phone to begin charging the battery again.
Either pluged in or wirelessly, phone does not seem to "recognize" that it's being charged. (I've waited for about 15 minutes with the phone pluged in and it just won't charge).
This only happens on drained battery; I don't remember this being an issue on my old S8+.
Please let me know if anyone else has been having the following issue and if so, if you've found the cause or a possible solution (other than "not letting it discharge").
Cheers to all,
Joyousfrank
Click to expand...
Click to collapse
From my experience,
with charging all my old Android devices,
when battery completely depleted.
I found this to be normal behavior.
Battery takes a quite while to "show" that it's actually charging.Even my old Galaxy Gear watch did this.
I also agree with @winol post that it's not good practice to let battery be completely depleted /flat
Good luck.
Thank you all, then I guess it actually is normal, just wanted to check that.
As you mentioned, will try to avoid battery depletion from now on.
Have a great day all.

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