Google Store Pixel 2 XL OEM Unlocked Greyed Out - Google Pixel 2 XL Questions & Answers

Ok, so I went to the Google Store website and purchased the Verizon Panda (Black and White) version of the Pixel 2 XL.
It is my understanding that this phone, since purchased from the Google Store, should come with an unlocked bootloader. I have run through the settings to get it up and working and I can not get the OEM Unlocking to work.
I found the articles, though most of them were talking about the Pixel 2, not the 2XL, that stated you just needed to do a factory reset. I tried this and it didnt' work. So here's the questions:
If purchased from the Google Store should the Bootloader be locked?
Can the Panda version only be purchased on Verizon?
If the bootloader is locked on all Panda versions, what's the likelyhood of it being hacked?

Even though you bought from Google, if it's a Verizon variant your very likely not going to have an unlockable bootloader. There is a thread where people were returning their Verizon phones through Verizon and getting back a Google variant. If your stuck with Verizon phone the best you can hope for is a root exploit.

vMAC said:
Ok, so I went to the Google Store website and purchased the Verizon Panda (Black and White) version of the Pixel 2 XL.
It is my understanding that this phone, since purchased from the Google Store, should come with an unlocked bootloader. I have run through the settings to get it up and working and I can not get the OEM Unlocking to work.
I found the articles, though most of them were talking about the Pixel 2, not the 2XL, that stated you just needed to do a factory reset. I tried this and it didnt' work. So here's the questions:
If purchased from the Google Store should the Bootloader be locked?
Can the Panda version only be purchased on Verizon?
If the bootloader is locked on all Panda versions, what's the likelyhood of it being hacked?
Click to expand...
Click to collapse
Afaik it takes a few hours/days after setting up the phone for the Oem Unlocking option to show up. The bootloader is locked until the user unlocks it manualy.

vMAC said:
Ok, so I went to the Google Store website and purchased the Verizon Panda (Black and White) version of the Pixel 2 XL.
It is my understanding that this phone, since purchased from the Google Store, should come with an unlocked bootloader. I have run through the settings to get it up and working and I can not get the OEM Unlocking to work.
I found the articles, though most of them were talking about the Pixel 2, not the 2XL, that stated you just needed to do a factory reset. I tried this and it didnt' work. So here's the questions:
If purchased from the Google Store should the Bootloader be locked?
Can the Panda version only be purchased on Verizon?
If the bootloader is locked on all Panda versions, what's the likelyhood of it being hacked?
Click to expand...
Click to collapse
You should return it to Google and get the unlocked version from them, it works just fine on Verizon. If you buy the Verizon phone from Google it will not come with an unlockable bootloader. Also, you can get a panda unlocked version from Google.

Make sure it connected to the internet then takes a few minutes to make it available.

Thanks all for your responses. I just called Google and was told it will have a locked bootloader. So they RMA'd it.
Sent from my [device_name] using XDA-Developers Legacy app

I had the same issue on my very first unit. I RMA it.
However I found that you MUST add your Google account to the phone in order for the pen unlocking option to turn on.
Like the others said above add your Google account and wait a few hours

You don't have to add Google account, just connect to internet via Sim or WiFi, and it'll be available almost instantly
Also, yes, the Verizon variant is bootloader locked even from Google store

That's what I hoped was not the answer.
Sent from my [device_name] using XDA-Developers Legacy app

Related

verizon pixel... question..........

okay so Bestbuy has pixel XL black 32gb in stock, can pickup same day whatever. get them to hopefully price match google or verizon as it makes sense?... anywho, what i want to know is can i unlock my verizon bestbuy pixel and adb flash it to googles standard stock rom their pixel comes with and will it receive updates, unlocked, and adb flashed to 100% stock? and will there be any difference between my phone and googles minus the fact I picked it up at BestBuy, and also for any form of warranty support, would I contact google? I know back in the 6P days if you bought it at bestbuy youd have to contact hauwei as google didnt support it at that point.. it had to be bought from them...
or should i suck it up, wait for the XL on googles website......
imablackhat said:
okay so Bestbuy has pixel XL black 32gb in stock, can pickup same day whatever. get them to hopefully price match google or verizon as it makes sense?... anywho, what i want to know is can i unlock my verizon bestbuy pixel and adb flash it to googles standard stock rom their pixel comes with and will it receive updates, unlocked, and adb flashed to 100% stock? and will there be any difference between my phone and googles minus the fact I picked it up at BestBuy, and also for any form of warranty support, would I contact google? I know back in the 6P days if you bought it at bestbuy youd have to contact hauwei as google didnt support it at that point.. it had to be bought from them...
or should i suck it up, wait for the XL on googles website......
Click to expand...
Click to collapse
Is it the Verizon Pixel XL? Or Google Pixel XL?
Scott said:
Is it the Verizon Pixel XL? Or Google Pixel XL?
Click to expand...
Click to collapse
Bestbuy only sells Verizon's version as far as I know.
imablackhat said:
can i unlock my verizon bestbuy pixel and adb flash it to googles standard stock rom their pixel comes with and will it receive updates, unlocked, and adb flashed to 100% stock? and will there be any difference between my phone and googles minus the fact I picked it up at BestBuy, and also for any form of warranty support, would I contact google?
Click to expand...
Click to collapse
Yes, you can unlock the bootloader with Depixel8 (at least until 12/5. Who knows after that). And you can flash any factory image that you want.
But you'll have to live with the verified boot warning screen during boot. And Google won't cover the warranty. You'll have to go back to VZW.
So you're saying the Google play or Project FI version both you can unlock without getting a dumb warning, and google will cover under warranty? if I order from Project FI can I use on Verizon? (is this the same version of the google pixel on the playstore)
imablackhat said:
So you're saying the Google play or Project FI version both you can unlock without getting a dumb warning, and google will cover under warranty? if I order from Project FI can I use on Verizon? (is this the same version of the google pixel on the playstore)
Click to expand...
Click to collapse
They are all the same and pretty sure the images are the same too except for radios really. Only difference is Verizon has a locked bootloader.
imablackhat said:
So you're saying the Google play or Project FI version both you can unlock without getting a dumb warning, and google will cover under warranty? if I order from Project FI can I use on Verizon? (is this the same version of the google pixel on the playstore)
Click to expand...
Click to collapse
All have a locked bootloader. The Google Play version can be unlocked easily/normally. The Verizon version needs "outside intervention" in the form of Depixel8. Works now but possibly not after next security update.
And you will get the stupid bootloader unlock warning on all versions.
You can use any version on any carrier. There's no carrier lock. So yes, you can use one ordered from Google on Verizon. I'm using a Verizon version on Project Fi, FWIW.
JAYNO20 said:
Bestbuy only sells Verizon's version as far as I know.
Click to expand...
Click to collapse
Gotcha!
This!
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\/
cam30era said:
All have a locked bootloader. The Google Play version can be unlocked easily/normally. The Verizon version needs "outside intervention" in the form of Depixel8. Works now but possibly not after next security update.
And you will get the stupid bootloader unlock warning on all versions.
You can use any version on any carrier. There's no carrier lock. So yes, you can use one ordered from Google on Verizon. I'm using a Verizon version on Project Fi, FWIW.
Click to expand...
Click to collapse

Pixel XL 2: Unlocked and Verizon Variants in Google Store

This may be premature since the phones haven't shipped yet but when I go to order the phone on Google's website they give an option for a Verizon version with a sim card or an unlocked version. If both phones are the same except one has a locked bootloader then why bother to do this? Why not let Verizon sell their own variant with a locked bootloader? Are there any disadvantages or missing features when using the unlocked version on Verizon???
If both phones were the same and acted the same when on Verizon then I'd be royally pissed if I bought the Verizon pixel from Google's site only to find it had a locked bootloader. I'll bet that a lot of people will buy the Verizon version from the Google store thinking that the bootloader can still be unlocked because they bought it from Google and not at the Verizon store. I'm surprised more people aren't discussing this and warning others. In the past if you bought a gen. 1 pixel from the Google store it was guaranteed to be unlockable but now it doesn't seem to be the case and Verizon probably convinced Google to con purchasers into doing this since they get such a hard-on about locking bootloaders.
Now if the unlocked version doesn't work the same on the Verizon network (I.e. Volte does not work or signal strength isn't as good then I don't feel too bad about Google selling both variants directly from their store.
Thoughts??
I don't believe the Gen 1 Verizon pixel was ever intended to have an unlockable bootloader.
No it wasn't but there was no way to purchase a Verizon Gen 1 pixel from Google like there is for the Gen 2. If you wanted an unlocked bootloader you just bought the only pixel offered on the Google store. Now there is two options from the same store. I'm just worried that people will get the Verizon version from the Google store (not Verizon store) thinking that it's unlocked because they bought it from Google, not Verizon.
Do both phones (Verizon and unlocked versions) operate on the same bands with same features when activated on Verizon network?
The option for the version states that a SIM is included. My only guess is that they toss a SIM card in the box for you if you select Verizon.
Sent from my Pixel XL using Tapatalk
I was wondering the same thing, I plan on activating on Verizon when I receive my unlocked XL 2. But decided to buy the unlocked version just in case there was something stupid like a locked down bootloader or something weird.
I ordered mine so fast I'm worried I selected the Verizon version by accident. In order status it shows nothing about whether you ordered the unlocked or the Verizon version. Can someone that ordered a Verizon version check and see if their order status says Verizon or anything? Mine just says Pixel 2 XL (128 GB, Just Black). No mention of unlocked or Verizon anywhere.
Sent from my Pixel XL using Tapatalk
sabbotage said:
I ordered mine so fast I'm worried I selected the Verizon version by accident. In order status it shows nothing about whether you ordered the unlocked or the Verizon version. Can someone that ordered a Verizon version check and see if their order status says Verizon or anything? Mine just says Pixel 2 XL (128 GB, Just Black). No mention of unlocked or Verizon anywhere.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
Go in and reorder it, I switched from a Panda Verizon XL 2 128gb that was gonna get delivered Nov7-9th to just black 128gb xl 2 unlocked which said Oct 25th. The shipping dates havent really changed much.
sabbotage said:
I ordered mine so fast I'm worried I selected the Verizon version by accident. In order status it shows nothing about whether you ordered the unlocked or the Verizon version. Can someone that ordered a Verizon version check and see if their order status says Verizon or anything? Mine just says Pixel 2 XL (128 GB, Just Black). No mention of unlocked or Verizon anywhere.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
Same for me: no mention of Unlocked or Verizon on order acknowledgment...
If you are unsure, the advice to cancel and reorder is good, just with penalty of
later shipping.
I ordered mine while *slightly inebriated" last night. This morning I simply canceled my order and reordered it while 100% sober so that I knew 100% that I ordered an unlocked version and not the Verizon model. The order history didn't state unlocked or Verizon so I just wasn't sure... You can't be too sure of these types of things lol =)
Thanks for the post. I made the mistake of ordering the Verizon version. It does say this in the description on the order confirmation. Reordered and delivery date was reduced to October 27 from Nov 20.
(64 GB, Just Black, Verizon SIM-enabled
Sent from my Pixel using Tapatalk
It would be the first time for me to order a google (pixel) phone.
Im am from Germany, will the pixel from "Deutsche Telekom" (T-Mobile) be different than the one straight from the google store? :/
@EDIT: Asked the Support from Telekom Deutschland and tehy told me, that there isnt a difference between the Telekom Device and the Google Store Device in relation to Bootloader, updates or bloatware.
Can anyone verify if the unlocked version works the same as the Verizon version when on the Verizon network? Does volte and vvm work the same? Does the unlocked version have access to the same cell towers and lte bands? Or does Verizon cripple some features on the unlocked variant?
mattd860 said:
Can anyone verify if the unlocked version works the same as the Verizon version when on the Verizon network? Does volte and vvm work the same? Does the unlocked version have access to the same cell towers and lte bands? Or does Verizon cripple some features on the unlocked variant?
Click to expand...
Click to collapse
On the old Pixel XL it worked the same on either model. I had an unlocked Pixel XL and a Verizon Pixel and they both worked the same with features. VoLTE and VVM both worked fine. The only difference was the unlocked model showed as "other" Pixel device with a generic picture in my Verizon account and the Verizon pixel showed as "Verizon Pixel" with an actual picture of the phone.
---------- Post added at 08:24 AM ---------- Previous post was at 08:19 AM ----------
greencat2 said:
Thanks for the post. I made the mistake of ordering the Verizon version. It does say this in the description on the order confirmation. Reordered and delivery date was reduced to October 27 from Nov 20.
(64 GB, Just Black, Verizon SIM-enabled
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
Thanks for confirming. I think I'm ok then since it looks like the Verizon version actually states it in the order status.
sabbotage said:
On the old Pixel XL it worked the same on either model. I had an unlocked Pixel XL and a Verizon Pixel and they both worked the same with features. VoLTE and VVM both worked fine. The only difference was the unlocked model showed as "other" Pixel device with a generic picture in my Verizon account and the Verizon pixel showed as "Verizon Pixel" with an actual picture of the phone.
---------- Post added at 08:24 AM ---------- Previous post was at 08:19 AM ----------
Thanks for confirming. I think I'm ok then since it looks like the Verizon version actually states it in the order status.
Click to expand...
Click to collapse
Would this also apply if you order the Pixel 2 XL from Verizon directly?
This is happening exactly as I predicted. People are being duped into buying the Verizon pixel 2 from the Google store thinking that the bootloader can be unlocked because they purchased from the Google store instead of the Verizon store.
mattd860 said:
This is happening exactly as I predicted. People are being duped into buying the Verizon pixel 2 from the Google store thinking that the bootloader can be unlocked because they purchased from the Google store instead of the Verizon store.
Click to expand...
Click to collapse
I can get the Verizon version directly from them through my work for $350, that is why I was wondering.
Can someone who ordered the Verizon Pixel show a snippet of the confirmation page?
If VZW version is the same as the unlocked one, and Google is simply throwing in the SIM card, insert the VZW SIM card after turn on the phone and unlock the bootloader.
Google Customer service confirmed to me on the phone that bootloader for Verizon version is locked but should get OS and security patch updates directly from Google if bought from Google Store. He wasn't sure about OS updates if phone is bought from Verizon.
nomifm said:
Google Customer service confirmed to me on the phone that bootloader for Verizon version is locked but should get OS and security patch updates directly from Google if bought from Google Store. He wasn't sure about OS updates if phone is bought from Verizon.
Click to expand...
Click to collapse
Well last year was the Pixel different when ordering directly from Verizon with updates?
The boot loader unlocked really is not necessary in my case because I would be happy just to be on stock Android with regular updates.

2XL from Google directly on Verizon - updates

I bought the phone from Google directly, but I popped my Verizon sim in immediately when I got it.
When I update the phone is there any fear of getting Verizon updates that could lock the bootloader? Or how is it handled?
Hobox10 said:
I bought the phone from Google directly, but I popped my Verizon sim in immediately when I got it.
When I update the phone is there any fear of getting Verizon updates that could lock the bootloader? Or how is it handled?
Click to expand...
Click to collapse
Bootloader locking is dependent on the IMEI not software installed.
which one you get from google, the vzw model or the other model?
The bootloader from the vzw version is almost indefinitely locked. Unless someone comes up with an unlock for it. Even the Verizon pixel 1 is still locked.
Sent from my Pixel 2 XL using XDA Labs
No, Verizon cannot lock your Pixel 2 XL purchased from Google via the Play Store.

Proof? Google Is Shipping Users Verizon Phones Instead Of Unlocked Ones

So my boot loader is not unlockable on my 64 GB Just Black Unlocked Pixel 3 XL and I just could not stop researching this while I waited for my RMA.
In chrome when searching at the top, the following string is inside the search (You have to search for something not go to a website) client=ms-android-verizon
Getting into some of the engineering settings *#*#4636#*#*
Going to Usage Statistics
See screenshots below. Can someone on an Unlocked Pixel 3 XL with an Unlockable boot loader confirm these are there or not?
Xaikar said:
So my boot loader is not unlockable on my 64 GB Just Black Unlocked Pixel 3 XL and I just could not stop researching this while I waited for my RMA.
In chrome when searching at the top, the following string is inside the search (You have to search for something not go to a website) client=ms-android-verizon
Getting into some of the engineering settings *#*#4636#*#*
Going to Usage Statistics
See screenshots below. Can someone on an Unlocked Pixel 3 XL with an Unlockable boot loader confirm these are there or not?
Click to expand...
Click to collapse
I have those two in my "usage statistics" as well. Ahhhhh. I think i might just go for the RMA. Thank you for this post. !!!!
I have an unlocked phone from Google for all carriers (not just VZW). The only thing I have listed of the 3 is VZW_Multicast_MW.
airmaxx23 said:
I have an unlocked phone from Google for all carriers (not just VZW). The only thing I have listed of the 3 is VZW_Multicast_MW.
Click to expand...
Click to collapse
Could you also check the google chrome search string and let me know the results?
Xaikar said:
Could you also check the google chrome search string and let me know the results?
Click to expand...
Click to collapse
I show: client=ms-android-google
airmaxx23 said:
I show: client=ms-android-google
Click to expand...
Click to collapse
I just don't see at this point how this is a software issue Google can "Fix" its starting to look like something else to me. If anyone else has more ideas let me know willing to try anything.
Xaikar said:
I just don't see at this point how this is a software issue Google can "Fix" its starting to look like something else to me. If anyone else has more ideas let me know willing to try anything.
Click to expand...
Click to collapse
I have unlocked my bootloader and have vzw apps installed. Those are standard for accepting your sim cards. You should have Sprint on there somewhere also. Maybe other carriers as well. Standard. Afaik. Idk why you can't unlock your bl. Are your platform tools up to date? I have all those apps you listed and ordered mine from Google, 128 GB black. Received about a month ago.
its normal, if you have VZW sim it installs the correct packages to get certain carrier functions working (i.e img, volte, vowifi etc)
Bryanx86 said:
I have unlocked my bootloader and have vzw apps installed. Those are standard for accepting your sim cards. You should have Sprint on there somewhere also. Maybe other carriers as well. Standard. Afaik. Idk why you can't unlock your bl. Are your platform tools up to date? I have all those apps you listed and ordered mine from Google, 128 GB black. Received about a month ago.
Click to expand...
Click to collapse
I like your thinking but I just got the RMA and its letting me unlock it! This one is also missing the following
Vzw OMA Trigger
com.verizon.llkagent
The ones I still have
VZW_Multicast_MW
So looks like different shipped phones
Looking at buying the device on Google store it defaults to the Verizon variant. So if you just blasted through the buying process you could've bought a Verizon model from Google. Also them "accidentally" shipping a Verizon model is just as likely so it could be either, but it's worth checking your receipt to see what you guys bought.
Sent from my Pixel 3 XL using Tapatalk
superchilpil said:
Looking at buying the device on Google store it defaults to the Verizon variant. So if you just blasted through the buying process you could've bought a Verizon model from Google. Also them "accidentally" shipping a Verizon model is just as likely so it could be either, but it's worth checking your receipt to see what you guys bought.
Sent from my Pixel 3 XL using Tapatalk
Click to expand...
Click to collapse
I had to read this post a 2 times before I deleted my rage comment. Yes I checked and I have attached my original purchase. I made sure it was unlocked.
I also bought unlocked from Google, I checked and didn't want to blur my info(so you'll just have to take my word on it)(or not), and I have all the listed apks from op. But I also had no issue unlocking it. Also to note, I have straight talk service that uses VZW towers, so that could also be the culprit. But I did blast through the buying process when Google released the 3xl, but had no ill effects. Lol
It was just a guess, but obviously I was wrong. I bought an unlocked model myself, popped in my verizon sim and ran stock for about two weeks before I unlocked the bootloader. So it has to be a device issue imo, else I'd be in the same boat if It had something to do with a Verizon sim.
Sent from my Pixel 3 XL using Tapatalk
I bought unlocked and out my Verizon SIM in as well.
I might have unlocked before popping in SIM, I can't remember now =\
Sent from my Pixel 3 XL using Tapatalk
There's already a thread speaking about this, feel free to join in and see everyone's input.
https://forum.xda-developers.com/pixel-3-xl/help/oem-unlocking-grayed-t3860023/page17
There's a link to help Google notice the issue that someone posted. Follow up with that as well.

Do I have Verizon's Pixel XL?

Hello folks,
I am sorry for adding one more question to this dilemma?
I just got a refurb Pixel XL from ebay. I specifically told the seller that I am looking for a google version and not verizon but it seems, they sent me Verizon version as OEM Unlocking is grayed out in Developer options. Is that the only test there is to figure out if its Verizon or Unlocked google phone?
One of the threads linked http://www.imeipro.info/check_lg.html but it doesn't recognize IMEI of the phone I received.
Finally, I found this thread, https://forum.xda-developers.com/pixel-xl/how-to/how-to-unlock-bootloader-verizon-pixel-t3796030 Can these instructions be used for a Verizon device running Android Pie/9.0? If yes, I will keep the device as its in pristine condition.
Thanks in advance, for all helpful comments.
You can unlock the bootloader on Verizon yes.
fuzzychicken said:
Hello folks,
I am sorry for adding one more question to this dilemma?
I just got a refurb Pixel XL from ebay. I specifically told the seller that I am looking for a google version and not verizon but it seems, they sent me Verizon version as OEM Unlocking is grayed out in Developer options. Is that the only test there is to figure out if its Verizon or Unlocked google phone?
One of the threads linked http://www.imeipro.info/check_lg.html but it doesn't recognize IMEI of the phone I received.
Finally, I found this thread, https://forum.xda-developers.com/pixel-xl/how-to/how-to-unlock-bootloader-verizon-pixel-t3796030 Can these instructions be used for a Verizon device running Android Pie/9.0? If yes, I will keep the device as its in pristine condition.
Thanks in advance, for all helpful comments.
Click to expand...
Click to collapse
I actually bought an XL off eBay and sent it back as it was a Verizon, confirmed with a Google rep, and didn't know I could unlock the bootloader.
I bought another one and it was also a Verizon, but I did follow the guide after updating to Pie and it still works great. Now I'm fully rooted nad bootloader is unlocked.
Would unlocking the bootloader on a Verizon version essentially make it a normal Google Pixel XL? Any other differences? I want to use a Verizon Pixel for AT&T.
bobjohnson1221 said:
Would unlocking the bootloader on a Verizon version essentially make it a normal Google Pixel XL? Any other differences? I want to use a Verizon Pixel for AT&T.
Click to expand...
Click to collapse
No device difference. You would just use a GSM SIM for AT&T of course.
I just bought a pixel xl of 128gb, what is the exact way to know if it is a verizon version?
Sent from my Nexus 6P using Tapatalk
So if I'm shopping for a used Pixel XL, how can I tell with models have an unlockable bootloader?
I had previously read that only Play Store editions are unlockable, so I was surprised to see this thread say Verizon is unlockable.
Th3DaRk_Vampire said:
I just bought a pixel xl of 128gb, what is the exact way to know if it is a verizon version?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
To see if your phone is Verizon, go here ( https://www.verizonwireless.com/od/prepaid/bring-your-own-device/?imei=352630085164358#/checkDevice) and enter your IMEI. You'll get one of two responses:
If it's a Verizon phone, it will say "Awesome, your Google Pixel XL, Phone by Google is a perfect match for our network.."
If it's not Verizon, it will say "Awesome, your Google PIXEL XL NON-VZW is a perfect match for our network."

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