A friend recently dropped their OP3 and the screen has almost entirely gone black, however it still registers touches. He wants to send the phone to oneplus for a repair, however it will be wiped so he's trying to back up the data. The issue is that when connected to a computer, nothing is displayed on the PC and the files can't be accessed as I presume that MTP has to be selected in the notification that pops up. How can the files be retrieved? Or if someone has an OP3 or OP3T running stock OxygenOS, where on the screen to press for MTP to be enabled? (record a video for example.)
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PC recognizes the Nexus, I can see the icon in My Computer however it is empty.
The phone charges, but I have no access to the memory.
I've tried 3 different cables
USB Debugging activated? Fastcharge activated?
What I have noticed is that when you connect your phone with the screen off, the icon is empty. Then, if you just unlock the phone, it shows Internal Storage in the icon.
nipcarlover said:
What I have noticed is that when you connect your phone with the screen off, the icon is empty. Then, if you just unlock the phone, it shows Internal Storage in the icon.
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I can vouch for this. I was having the same issues before turning the screen on
Or, some builds of Android don't have MTP enabled by default. Go to Settings->Storage->click the overflow button in the bottom right->USB computer connection->make sure MTP is ticked. Give that a try if the above don't work
When I connect my phone via the USB cable to my desktop machine, I get the message "no storages found". I could access the storage (internal and sdcard) just fine in the past (haven't done it for a few months). The device charges fine so I don't think it's a problem with the USB socket.
I've enabled debugging mode and rebooted a few times but the problem remains. Any idea what to do?
Thanks
Albert
when you plug the phone in, swipe down on the screen to see the notifications. this will show an option of how you want the 2 devices to interact, one of which is "file transfers" - pic this and the pc will shut explorer, when you open it again you'll see the phone's contents.
hoibal said:
when you plug the phone in, swipe down on the screen to see the notifications. this will show an option of how you want the 2 devices to interact, one of which is "file transfers" - pic this and the pc will shut explorer, when you open it again you'll see the phone's contents.
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Wow - I didn't even know this method existed. All sorted now - many thanks!
no worries dude! I love playing with setting, cut my teeth on Joomla! of all places
Since this last update that sony rolled out to the my phone my bluetooth will not work at all. I can turn bluetooth on but I get a message that pops up immediately that says Bluetooth share has stopped with an X and close app message. If I tap close app the message disappears and bluetooth turns off and turns back creating the same problem over and over. I cannot turn off bluetooth from the quick settings bar, I have to go into settings and turn it off. Anyone else with this issue or have a workaround or fix for it?
Bluetooth notifier won`t go away
I have a problem where I have a message that pops up and says, "Bluetooth Share keeps stopping."
It has, "Close App" with an X beside it. (only option)
I tap it and it reappears a second later.
I've painstakingly gotten into settings (constantly closing this notifier) and opened Bluetooth and it`s not on so I turned it on but no difference. (notice still popping up)
So I turned it back off (no difference).
I've restarted phone (still happens).
I've turned phone off for 5 minutes and turned back on (still does it).
I've just discovered I can turn it off by sliding down from the top while locked but after a second or 2 it starts blinking so I open it and find it's back on.
Last app I installed was Torque Pro but uninstalled it when this problem arose, thinking it was trying to connect to my OBD2 scanner.
I managed to get a screen shot after many attempts but can't send it as the notifier keeps interrupting.
Wow, no idea why but it's just now stopped doing it after hours of pain.
What the hell?
PoppaChop said:
I have a problem where I have a message that pops up and says, "Bluetooth Share keeps stopping."
It has, "Close App" with an X beside it. (only option)
I tap it and it reappears a second later.
I've painstakingly gotten into settings (constantly closing this notifier) and opened Bluetooth and it`s not on so I turned it on but no difference. (notice still popping up)
So I turned it back off (no difference).
I've restarted phone (still happens).
I've turned phone off for 5 minutes and turned back on (still does it).
I've just discovered I can turn it off by sliding down from the top while locked but after a second or 2 it starts blinking so I open it and find it's back on.
Last app I installed was Torque Pro but uninstalled it when this problem arose, thinking it was trying to connect to my OBD2 scanner.
I managed to get a screen shot after many attempts but can't send it as the notifier keeps interrupting.
Wow, no idea why but it's just now stopped doing it after hours of pain.
What the hell?
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ever tried on pc companion repair?
No I haven't.
I wasn't aware this phone used it.
All my Sony's have always installed it or accessed it the moment I plugged it in but this phone never did or needed it to exchange files so I figured it didn't use it
Hi all, the wifes wileyfox swift has just developed AI. All of a sudden there is no keyboard, whenever you go to type anything, an icon pops up with google tap to talk?
This does not work, you can't close it or do anything. I have managed to disable it from appearing by forcing google apps to stop, however, there is still no keyboard???
Was thinking of a factory reset and so connected it to the pc, then we have the USB problem whereby the pc won't see the files.
Can't see dveloper options in the settings menu, there is no connectivity icon at the top of the screen to enable this. In settings, when usb tethering is turned on the pc no longer sees the phone at all.
Need to get her pictures off.
TIA
Al.
Okay so my pixel XL hit the ground the other day and the screen is black and wont register any inputs but the phone still works (usb charges, can hear sms and call tone/vibration and fingerprint reader works)
USB debugging is not active
bootloader is locked
phone is the latest OTA update (oreo 8.1.0 or something)
pin lock and fingerprint are active, i know the pin and the fingers mine obviously.
so the good part is, i can easily get into fastboot mode!!
before i go out and buy a replacement screen, i want to be able to remote desktop into the phone and make sure everything else is working
i have read that people have been able to modify some files and flash to the phone to enable usb debugging, and use twrp to disable the pin lock etc.
Really im just looking for the best path on how to do remote desktop or control the phone.