after 8.1 my 5x doesn't show me my home wifi - Nexus 5X Q&A, Help & Troubleshooting

after the update to 8.1 everything looked well, but the name of my home wifi was not on the list to connect to. Tried everything, cash partition, restored settings, restarted my wifi router, and eventually factory reset. BUT, it still doesnt see my home wifi, while other phones are connected so its for sure not my wifi.
please help.....my phone is now totally useless

Related

Problem with Wifi after connection

I can connect to WIFI fine, and it works fine for 1 minute, but after a minute I get no data. I still get the connect icon, and the wifi manager still says I'm connected with all the signal strength and ip address etc, but I get no responce from web pages etc.
I am on offical HTC WM6 Rom. It has been hard reset.
I've hard reset my router and tried it with no security and still get the same problem, so I'm quite sure its the phone.
It has been working before, but the pass few days I've updated the Radio to 1.50, but then back to 1.48.00.10, not sure if that is related.
Any ideas?

Broken wifi?

I am having issue with my wifi, it has signal and show connected and its ip address, but it will not download or upload any data, it was fine a week ago when i was using android revolution, then i changed to ilwt, which then wifi act weird, wifi only download few mb, sometimes longer than it just stop working completely. then i changed rom as i thought it may be rom problem, complete wipe to JIBwich, problem still exist
Have you tried simply power cycling your WiFi router?

Wifi Authentication Problem

I am on 6.0.1 stock rooted. Wifi was working fine but it would face occasional cutoff or drop i.e my wifi logo would disappear leaving only my mobile data on for approximately 15-20s, 3-4 times a day at random intervals.
I decided to forget both networks (2.4 and 5.0) and connect back both. Instead, I am getting a wifi authentication problem, unable to connect back at all.
-Passwords are correct, double checked it.
-Rebooted router
-Cleared cache from settings and dalvik/cache within twrp
-Did a google and realize it's a common problem, followed this linkhttps://code.google.com/p/android/issues/detail?id=78702#c78 post #78. Nothing's working still.
Help? I'm stuck on mobile data for now damm. My computer and other phones connect just fine to my router.

Mesh WiFi issues after latest update

My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
I have the same problem with my non-mesh Google Wifi router occasionally. it's annoying.
jtbarnes said:
My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
Click to expand...
Click to collapse
I'm having the same exact problem with my S8+ and my netgear orbi, all was good until about a month ago, and I've tried pretty much everything, and the exclamation point still comes every few minutes. I can't wait to get rid of this phone honestly. And I've had EVERY Samsung phone to date, and this one has given me the most problems by far. I am on my 5th S8+. HURRY NOTE 8!
Running Luma mesh network... Have the same issue on my S8+ after the update...
Definitely due to the update... No issue prior
whelmar said:
Running Luma mesh network... Have the same issue on my S8+ after the update...
Definitely due to the update... No issue prior
Click to expand...
Click to collapse
Had the same issue. Go into developer options and turn on Wi-Fi verbose logging. Fixed it for me. Try it out
jtbarnes said:
My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
Click to expand...
Click to collapse
Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
richieandsandy said:
Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
Click to expand...
Click to collapse
Seems to help, thanks!!
richieandsandy said:
Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
Click to expand...
Click to collapse
Thank you! I just changed that setting. I really hope that works!
Other fix is enabling guest network on your router. It worked for me with Netgear Orbi.
I have an orbi and the above fix didn't quite fix my troubles. After enabling guest mode, then what? Use guest mode? Or does just the act of enabling guest mode change something? Thanks in advance.
Wi-Fi Verbose Logging
Yep! This is a problem the carries and Samsung have chosen to ignore so far. I have the exact same issue with two S8's in my household. Everything, all devices, LG, Apple, HTC, Google, Amazon, PC's, etc., including the S8's worked on our mesh wifi network until the two S8's took on the latest update. After that point neither S8 device would consistently work properly on the mesh network. While all other devices, including a Note 5 and Samsung Smart TV, among a plethora of other devices, continued to work flawlessly. It is definitely tied to the latest update on the S8 devices. I reset the wifi, the phones, etc., including factory resets but that did not solve the problem. Verizon sent 2 replacement phones and we have not allowed the latest update to load on the phones and the replacement phones are working perfectly! The latest software version that screws up mesh wifi connectivity is: NRD90M.G950USQU1AQG4. Beware. So far, neither Verizon or Samsung will acknowledge the issue. Only after hours of trouble shooting and persistence on my part about this issue being a well documented situation in on-line forums did they respond by saying they found one case similar to mine but they did not see this as a wide spread issue. Well, for anyone with a mesh wifi network, this is a big issue and irritating as heck! Come on Samsung! Own up to the issue, support your customers, and fix the problem. The evidence that there is a problem at this point is pretty convincing. All one has to do is go on-line and search the issue and bam, there it is. All somebody at Samsung has to do is take an S8 load the latest update and try it on a mesh wifi network. Really try it that is... It work at first but as soon as the mesh network moves the device to a channel or frequency that is less congested, the device will lose connectivity. Sometimes it is sporadic but eventually it becomes a more persistent problem to the point of uselessness. Either put out a patch or push out the wifi portion prior update for us to revert back to. Don't call us liars and ignore the issue. Hard to achieve customer loyalty and retention with behavior like that. I've already had to muddle through the Note 7 fiasco with the 3 recalls and final discontinuing of the device itself. Samsung, don't leave me hanging again.
UPDATE:
Turning on the Wi-Fi verbose logging did not solve my issue. It seemed to work at first. However, after a few minutes it said it was no longer connected to the web when trying to load some very common url's. However, this time there is no "!" next to the Wi-Fi signal on the S8. It now just stops working. Wish I hadn't let it update on the replacement phone. Again working just fine before the NRD90M.G950USQU1AQG4 update.
Help....anyone!?
dave812 said:
I have an orbi and the above fix didn't quite fix my troubles. After enabling guest mode, then what? Use guest mode? Or does just the act of enabling guest mode change something? Thanks in advance.
Click to expand...
Click to collapse
After enabling guest-network, forget the main SSID and connect to guest-network. If you "allow guest to see each other..." you will be able to see other devices, like printer, Sonos, Roku, etc.
I tried the fix above and did not work for me either. Going back to login in in guest-network.
You can also see this: https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/thread-id/534/page/12

Question Pixel 6 Pro Wifi Issues

Just got the new Pixel 6 Pro and already I'm having issues connecting to my WiFi (2.4ghz and 5ghz). It will connect for a few seconds, disconnect, connect but will display no internet, or sometimes not connect at all. My Pixel 5 has no issues with my WiFi btw. I've tried factory reset 3x, updated to 11/5 patch, turned airplane mode on/off, reset router and modem, turn off and then turn on phone, and still no luck. Anyone else with a similar issue?
Try disabling randomized MAC under Security settings for your network.
For what it's worth, I haven't had any problems, and I haven't had to disable the randomized MAC or anything else. I hope you get it working.
Thanks for the responses! I disabled the randomizing MAC option for my WiFi. It still kept disconnecting/reconnecting, but after about 5 minutes it finally just stayed connected
Update: Keeps disconnecting from WiFi again. It'll connect for about 10-15 seconds and then disconnect. Randomized MAC is disabled, have the latest updates, and tried powering all the way down and back on again. The constant switching is also draining the battery and making my phone hot. Any ideas on what to do other than not have WiFi on my Pixel 6 Pro?
having similar issue with mine. is your router wifi 6 ?
I have an issue with an eero in my ring pro base station, but not my google wifi mesh network.
just got the ring pro, so havent had time yet to thoroughly investigate for a solution yet.
Are you using your wifi with an allowed/restricted Mac list? I have to reboot my router everytime I change the list for the connection to stabilize.
same here, had the exactly same issue with my pixel 4 xl. I'm using a Fritz!Box 7590 without WIFI 6.
WPA2 / no random macs / band 5 for 2.4Ghz / 5Ghz disabled
Still the same issue. Pretty annoying.
no WiFi 6. Using netgear orbi rbr40 with latest firmware. Tried connecting to both 2.4ghz and 5ghz, and also not using an allowed/restricted Mac list. Rebooted router again just to see what happens and my Pixel 6 Pro stayed connected a bit longer on the initial connection and then after about a minute the connection started to drop again. Would rooting and flashing whatever is available here in the community fix whatever is causing this issue?
jonaaathan said:
Just got the new Pixel 6 Pro and already I'm having issues connecting to my WiFi (2.4ghz and 5ghz). It will connect for a few seconds, disconnect, connect but will display no internet, or sometimes not connect at all. My Pixel 5 has no issues with my WiFi btw. I've tried factory reset 3x, updated to 11/5 patch, turned airplane mode on/off, reset router and modem, turn off and then turn on phone, and still no luck. Anyone else with a similar issue?
Click to expand...
Click to collapse
I have had the 6 Pro for about 2 weeks and several days ago phone calls I tried to make timed out after 10 seconds. Restarting would work for about an hour.
Verizon Store (individual owned - Littleton, MA) was wonderful. After checking settings and replacing SIM they called Google Support. This is a known issue so they had the fix:
System- Reset Options - Reset Wifi, Mobil, Blue Tooth, then pick reset settings. Power Down, Restart.
Worked like a charm. Give it a try and hope it works for you.
FWIW my modem took a complete dump so I have a new one on the way. I think this is definitely a bigger issue.
CarolofHollis said:
I have had the 6 Pro for about 2 weeks and several days ago phone calls I tried to make timed out after 10 seconds. Restarting would work for about an hour.
Verizon Store (individual owned - Littleton, MA) was wonderful. After checking settings and replacing SIM they called Google Support. This is a known issue so they had the fix:
System- Reset Options - Reset Wifi, Mobil, Blue Tooth, then pick reset settings. Power Down, Restart.
Worked like a charm. Give it a try and hope it works for you.
Click to expand...
Click to collapse
I downloaded the new update and also did what you suggested.. not sure if it's the update or what you suggested, but my wifi is sticking now! Thanks for the suggestion
jonaaathan said:
I downloaded the new update and also did what you suggested.. not sure if it's the update or what you suggested, but my wifi is sticking now! Thanks for the suggestion
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Click to collapse
So glad it worked for you. Love this phone....camera is the 'bomb'.

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