Fix for MTP problems with 8.1 official and Windows - Nexus 5X Q&A, Help & Troubleshooting

After OTA from 8.00 to offcial 8.1.0 I ran into MTP problems, device not recognized by windows 10(x64)
After searching on Google I found a few options but this one works for me:
- Go to Settings->Apps & notifications->App info->Tap 3 dots in top right corner->Tap 'Show system'.
- Find both 'External storage' and 'Media storage' apps in the list and clear cache and data for them.
- Restart your phone and let it settle (wait a minute or two) before connecting the phone to your PC.
- The phone now shows the 'USB connected for charging' notification again, tap that notification and select file transfer.

r3act said:
After OTA from 8.00 to offcial 8.1.0 I ran into MTP problems, device not recognized by windows 10(x64)
After searching on Google I found a few options but this one works for me:
- Go to Settings->Apps & notifications->App info->Tap 3 dots in top right corner->Tap 'Show system'.
- Find both 'External storage' and 'Media storage' apps in the list and clear cache and data for them.
- Restart your phone and let it settle (wait a minute or two) before connecting the phone to your PC.
- The phone now shows the 'USB connected for charging' notification again, tap that notification and select file transfer.
Click to expand...
Click to collapse
No luck for me... any other workaround?
The same situation, in android 8.0 no problem, 8.1 and windows 10 x64, no MTP working...

I experienced the same problem. What I did was:
1. Search for device manager and open that up.
2. Go to portable devices
3. Click and right click on MTP(?) and select update driver
4. Click "Browse my computer for driver software"
5. Click "Let me pick from a list of available drivers on my computer"
6. Manufacturer should be on (Standard MTP Devices) and Model should be MTP Devices
7. Click Next and click Yes.
Only thing is it's temporary. But you can do it again and pretty much get used to it in no time

agente_mote said:
No luck for me... any other workaround?
The same situation, in android 8.0 no problem, 8.1 and windows 10 x64, no MTP working...
Click to expand...
Click to collapse
Go to "Device Manager", select Nexus 5X -> update driver -> Broswe my computer... -> Let me pick -> Show all devices -> Standard MTP Device - > MTP USB Device... (If it prompts you to update the driver, click Yes)
Work for me, I hope its helps... (Win10x64 1709)

Vanschtezla said:
I experienced the same problem. What I did was:
1. Search for device manager and open that up.
2. Go to portable devices
3. Click and right click on MTP(?) and select update driver
4. Click "Browse my computer for driver software"
5. Click "Let me pick from a list of available drivers on my computer"
6. Manufacturer should be on (Standard MTP Devices) and Model should be MTP Devices
7. Click Next and click Yes.
Only thing is it's temporary. But you can do it again and pretty much get used to it in no time
Click to expand...
Click to collapse
That worked for me, thanks a lot.

Awesome! Thank you.

None of the above posts worked for me on my N5x (8.1.0 March), but searched some more and found this to work for me:
https://productforums.google.com/forum/#!topic/phone-by-google/DfpqXN1UfWY

Related

Bluetooth Drivers

Where can i find and properly install the BT drivers for the G3 to my laptop? Windows 7
Lsantana954 said:
Where can i find and properly install the BT drivers for the G3 to my laptop? Windows 7
Click to expand...
Click to collapse
Anyone??
Lsantana954 said:
Anyone??
Click to expand...
Click to collapse
Bump, anyone?
same problem
I have the same Problem, first days in use,no such problem,but suddenly stops working
I have the same problem. What's solution?
atiakhalid said:
I have the same Problem, first days in use,no such problem,but suddenly stops working
Click to expand...
Click to collapse
I have the same problem. What's solution?
I found a fix for all phones Bluetooth drivers
1 - Download the 'Windows Mobile Device Center' (current version is 6.1) which you can download it here for 32-bit OS or here for 64-bit OS. This works for both Vista and Windows 7. I've tried it on both.
2 - Install the downloaded software but it may not look like it worked on Windows 7 PCs. Vista automatically configured the settings on the Bluetooth devices but for those who have Windows 7, here are the things you should do:
3 - Go to 'Device Manager' from 'Control Panel' -Or- just right-click on Computer Icon and choose 'Properties' and then click on 'Device Manager'.
4 - You'll see an 'Unknown Device' named 'Bluetooth Peripheral Device'
5 - Right-Click it and click on "Update Driver Software" -Or- anyway you find it easy to bring up the Update driver window.
Click "Browse My Computer Image for Driver Software" button.
Click "Let Me Pick from a List of Device Drivers on my computer".
Select 'Bluetooth Radio' from the list if it asked you to select and then in the next window, it will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose 'Microsoft Corporation', not only Microsoft.
From the drivers list there may be one or more drivers with the name "Windows Mobile-Based Device Support" with different driver versions. Select one or the latest.
Ignore any warnings and keep pressing next and then Finish at last. If all goes well, the last screen will show the message that device driver is successfully installed.
After doing this and pairing my PC and phone again, I was able to send files between them through Bluetooth.
I hope this helps.

Google drivers not working on Nexus 5X/Marshmallow on Win7 - Is the phone too new?

I have my new Nexus 5X with Android 6 on it. I am trying to unlock and root.
I have enabled USB debugging and OEM unlock.
I have downloaded and installed the SDK package with Platform-Tools and drivers in the 'Extras' folder.
When first plugging in the phone I install the drivers with the 'Have Disk' and browse method.
Every time, installing the driver returns an Error 'Code 10 - device cannot start. 'Android ADB interface' shows up in device manager when I plug in the phone but with an exclamation point.
I have uninstalled, downloaded fresh drivers from other sources, reinstalled, tried plugging the phone in while in 'recovery' mode (starting by pressing all 3 hardware buttons).
I uninstall every time and reboot both the computer and the phone. The drivers simply won't work.
What is going on here? Is the phone/Android 6 still too new to unlock and root?
P.S. I should also say that I go into Developer options and change the Select USB Configuration between PTP and MTP (between which, I have not seen mention of the correct choice. Does it not matter?) - I cannot chose the others RNDIS, Audio Source, or MIDI; it seems to want to default to 'Charging' when I try to change to these choices.
Having the same issues on Windows 8.1. Can't get my 5x to connect to transfer files or to show up in adb.
Just need the right drivers. Download the driver files from here: https://www.dropbox.com/sh/e43knzpxvr9hzqi/AAC7Yiz8EShMpFiMkClPpkC5a?dl=0
1. Then with the phone plugged in and in PTP mode go into the device manager on your PC.
2. You'll probably have an Android device listed with an exclamation point showing. Right click on it.
3. Pick update driver.
4. Pick browse my computer for driver software.
5. Then pick "let me pick from a list of device drivers.
6. Then pick have disk.
7. Navigate to the folder you downloaded and select android_winusb
8. Let it install and you should be ok
bsinc1962 said:
Just need the right drivers. Download the driver files from here: https://www.dropbox.com/sh/e43knzpxvr9hzqi/AAC7Yiz8EShMpFiMkClPpkC5a?dl=0
1. Then with the phone plugged in and in PTP mode go into the device manager on your PC.
2. You'll probably have an Android device listed with an exclamation point showing. Right click on it.
3. Pick update driver.
4. Pick browse my computer for driver software.
5. Then pick "let me pick from a list of device drivers.
6. Then pick have disk.
7. Navigate to the folder you downloaded and select android_winusb
8. Let it install and you should be ok
Click to expand...
Click to collapse
I've got the same problems & the driver did not fix it. My computer won't use the android_winusb file gives me an error that it is not a 64 bit system fle. Same with te official google file.
ahunter said:
I've got the same problems & the driver did not fix it. My computer won't use the android_winusb file gives me an error that it is not a 64 bit system fle. Same with te official google file.
Click to expand...
Click to collapse
I was running into the same issue. The problem is you need to install them first as an ADB Interface Device (not composite) with the phone on and plugged in. From Device Manager choose the Google | Android ADB Interface (not the composite one. I saw another reference to making sure it's in PTP mode which may force it to this one as well but I didn't test). Then when you get into FastBoot mode on your phone and plug it in you can go through the same Update Driver steps and choose the "Android ADB Interface" for it as well when it shows the Nexus 5 with the yellow triangle. Then you should be good to go.
rgerrans said:
I was running into the same issue. The problem is you need to install them first as an ADB Interface Device (not composite) with the phone on and plugged in. From Device Manager choose the Google | Android ADB Interface (not the composite one. I saw another reference to making sure it's in PTP mode which may force it to this one as well but I didn't test). Then when you get into FastBoot mode on your phone and plug it in you can go through the same Update Driver steps and choose the "Android ADB Interface" for it as well when it shows the Nexus 5 with the yellow triangle. Then you should be good to go.
Click to expand...
Click to collapse
My phone shows up as a portable device/Nexus 5x . Are you saying it should be in Device Manager choose the Google | Android ADB Interface?
ahunter said:
My phone shows up as a portable device/Nexus 5x . Are you saying it should be in Device Manager choose the Google | Android ADB Interface?
Click to expand...
Click to collapse
Sorry. I should have been more specific. Part of it is I did so many different approaches they've bled together in my head and I was on my way out the door yesterday when I fired off the reply.
To try to break it down from memory (going to throw in a couple of different options since I can’t seem to fully uninstall / reinstall so please provide any corrections once you get it to work or let me know if anything doesn’t match what you find and I’ll try to remember from there):
Phase I (phone on and connected to computer):
Open Device Manager. My phone shows as Android Device | Android Composite ADB Interface or Android ADB Interface.
If it is the Composite version, I believe I had to update it to the straight “Android ADB Interface to get Phase II to work)
If you don’t see that, look to see if you have any uninstalled devices by scanning for new. If so, then right click on that device, and choose “Update Driver”
Choose “Browse my computer for driver software”
Choose the “Have disk” option and browse to your USB Driver folder
From there, choose “Google | Android ADB Interface”
Phase II (phone in recovery connected to computer)
On phone, choose “Update device from ADB”
Open Device Manager and you should see the Nexus 5 under Other Devices with the yellow triangle.
Right click on it and “Update Drivers”
Choose “Browse my computer for driver software”
Choose “Let me pick from a list….”
Choose “Android Device”
Choose “Android ADB Interface”
Now you should be able to push the update over
Simple method: What I did was plug it in and wait for it to show up in device manager. Then I deleted the device (the one that shows adb) from device manager. Then I unplugged the device and plugged it back in... Then waited for drivers to install on it's own. Everything was good after that.
I have no trouble other than on Windows 10. Windows 10 doesn't even show the drivers from a list to install.
Sent from my Nexus 5X using Tapatalk
I followed this to get my Nexus 5X detected on my Windows 10: http://stackoverflow.com/questions/...ould-we-use-for-the-nexus-5/19839812#19839812
I have no trouble with Fastboot or adb. It only happens when I try and sideload. I end up have to use my Macbook Pro to sideload.
Sent from my Nexus 5X using Tapatalk
bsinc1962 said:
Just need the right drivers. Download the driver files from here:
1. Then with the phone plugged in and in PTP mode go into the device manager on your PC.
2. You'll probably have an Android device listed with an exclamation point showing. Right click on it.
3. Pick update driver.
4. Pick browse my computer for driver software.
5. Then pick "let me pick from a list of device drivers.
6. Then pick have disk.
7. Navigate to the folder you downloaded and select android_winusb
8. Let it install and you should be ok
Click to expand...
Click to collapse
I wish it were that easy. But, no, this does not work. Nor do I believe my issue is the same as you others here, as I have Windows 7 and not the 8.1 and 10 issues that you are having.
No, no matter what driver I use, including any from your kind link, bsinc1962, they return an error, code 10 when trying just to install the drivers. I cannot go further.
What is this Code 10 error preventing drivers from installing?

Having Problem Connect Nexus 5X to PC using a USB cable

When I connect Nexus 5X to a Windows 10 PC, I can't see it in File Explorer.
Many people said that one should change the option from charging only to MTP in the USB connection notification, appeared when plugged in. But I don't even have that notification, and cannot find the option anywhere else.
In Devices and Printers, there's a Nexus 5X under Unspecified; and in Device Manager, I can see a "ACER ADB Interface" there which I assume is for Nexus 5X. I tried to download Nexus driver from Google buy it seems is the same with the ACER ADB thing and is not helping.
Any tips or solutions? Thanks in advance!
PS. First xda thread started by me, yay!
UPDATE: After awhile, maybe it's because I slid the screen while connected, the notification did pop up. But EVEN after I chose MTP, there's still nothing in my File Explorer...
Hiya,
I had the same thing happen on my 5X. I was only able to get to the "Use USB for Charge / MTP" dialog by enabling Developer Mode.
To do that: Go to Settings / About Phone, and scroll all the way to the bottom.
Tap "Build number" seven times. On the sixth tap, you should see a message that says "one more tap will unlock Developer mode" or something to that effect.
Back-arrow to the Settings main menu.
Click on Developer options
Look for Networking / Select USB Configuration.
Choose the mode you want.
The notification should appear when you plug in the USB cable to your computer.
elzapato said:
Hiya,
I had the same thing happen on my 5X. I was only able to get to the "Use USB for Charge / MTP" dialog by enabling Developer Mode.
To do that: Go to Settings / About Phone, and scroll all the way to the bottom.
Tap "Build number" seven times. On the sixth tap, you should see a message that says "one more tap will unlock Developer mode" or something to that effect.
Back-arrow to the Settings main menu.
Click on Developer options
Look for Networking / Select USB Configuration.
Choose the mode you want.
The notification should appear when you plug in the USB cable to your computer.
Click to expand...
Click to collapse
Thanks for this info! I'll keep that in mind, but now I still have problem after chose the transfer mode. Maybe it's because I slid the screen while connected, the notification do pop up. But EVEN after I chose MTP, there's still nothing in my File Explorer...
could be a driver issue?
download and install latest usb drivers.
Go to My Computer> Properties>Device Manager> Find the android device>Right Click update driver software>Browse My Computer>set to folder where you have usb driver saved and go from there?
You can also try to let me pick (instead of browse local folders) and pick the google ADB interface from there.
I have also had success in the past using other software (PdaNet) to manage the whole installataion of drivers; but this adds software to both phone and computer ... may or may not be useful.
After re-reading your first post its definately driver related. It shouldnt say Acer just ADB Interface or google adb interface.
alienboytw said:
When I connect Nexus 5X to a Windows 10 PC, I can't see it in File Explorer.
Many people said that one should change the option from charging only to MTP in the USB connection notification, appeared when plugged in. But I don't even have that notification, and cannot find the option anywhere else.
In Devices and Printers, there's a Nexus 5X under Unspecified; and in Device Manager, I can see a "ACER ADB Interface" there which I assume is for Nexus 5X. I tried to download Nexus driver from Google buy it seems is the same with the ACER ADB thing and is not helping.
Any tips or solutions? Thanks in advance!
PS. First xda thread started by me, yay!
UPDATE: After awhile, maybe it's because I slid the screen while connected, the notification did pop up. But EVEN after I chose MTP, there's still nothing in my File Explorer...
Click to expand...
Click to collapse
Check Device Manager, is it listed as ACER Device? It probably is. It happened to me. Select the device, mouse right, update driver, choose "let me pick a driver" or something simmilar. Then you should get a list of compatible drivers and 2 entries, the current ACER driver and some generic USB driver. Choose the generic USB driver. That did the trick for me.
This i got from reddit . I had the same problem today this link helped me .. hope it helps you too
arpan_pratik said:
Check Device Manager, is it listed as ACER Device? It probably is. It happened to me. Select the device, mouse right, update driver, choose "let me pick a driver" or something simmilar. Then you should get a list of compatible drivers and 2 entries, the current ACER driver and some generic USB driver. Choose the generic USB driver. That did the trick for me.
This i got from reddit . I had the same problem today this link helped me .. hope it helps you too
Click to expand...
Click to collapse
@arpan_pratik, Thank you! You are the best! This is exactly what my problem is and I solved it using your suggestion!
Although I didn't yet find any useful information from reddit regarding my issue, you must used some magic keywords
@The_Automator, thank you, too! It indeed is a driver issue. I tried many times to update the driver or uninstall the ACER ADB driver, but none of them worked. Didn't realize that it is Windows chose the wrong default driver. Don't know why, maybe it's because I installed adb before?
So, for the record, here are some key points to solve the problem:
The wrong driver for my Nexus 5X showed in Device Manager is ACER Device\ACER ADB Interface
No use to install Nexus driver from Google, even use "Browse my computer for driver software" and search the extracted Google driver folder. Windows will say the driver is up to date.
So I have to do this: In Device Manager -> RMB on ACER Device\ACER ADB Driver -> Properties -> Update Driver -> Browse my computer for driver software -> Let me pick from a list of device drivers on my computer -> check "Show compatible hardware" -> choose "MTP USB Driver" (this is a Microsoft driver under "standard MTP Device" category) -> Problem solved!
Then I can find my Nexus 5X in Device Manager here: Portable Devices\Nexus 5X
After the right driver installed, if I try again to update the driver using ""Search automatically for updated driver software", Windows 10 will actually install the wrong driver (ACER ADB) back!
Thank you all in this thread to help me exclude other possibilities, lock down the culprit and finally solve the issue!
Just got a Nexus 5X, and I'm having the same problem under Windows 10. I don't see an Acer device in Device Manager though, I see a "Nexus 5X" under "Other devices" with a yellow triangle exclamation mark.
When I tried following the steps, I don't have "Show compatible hardware" nor "MTP USB Driver". When I tried installing "MTP Device", I get an error "The install class is not present or is invalid."
cigar3tte said:
Just got a Nexus 5X, and I'm having the same problem under Windows 10. I don't see an Acer device in Device Manager though, I see a "Nexus 5X" under "Other devices" with a yellow triangle exclamation mark.
When I tried following the steps, I don't have "Show compatible hardware" nor "MTP USB Driver". When I tried installing "MTP Device", I get an error "The install class is not present or is invalid."
Click to expand...
Click to collapse
Were you ever able to get this working on your PC?
azsl1326 said:
Were you ever able to get this working on your PC?
Click to expand...
Click to collapse
Yeah, and it's been a while so I don't remember exactly, but I think it was a different cable that made it work.
I've switched to a Droid Turbo 2. The 5X didn't have enough battery life for my usage.
thanks
i fuking love u
SadsArches said:
i fuking love u
Click to expand...
Click to collapse
Huh? LOL
Sent from my Nexus 5X using Tapatalk
Brilliant! Solved and excellently described. Many thanks.
Bruce
cigar3tte said:
Just got a Nexus 5X, and I'm having the same problem under Windows 10. I don't see an Acer device in Device Manager though, I see a "Nexus 5X" under "Other devices" with a yellow triangle exclamation mark.
When I tried following the steps, I don't have "Show compatible hardware" nor "MTP USB Driver". When I tried installing "MTP Device", I get an error "The install class is not present or is invalid."
Click to expand...
Click to collapse
If you have other android devices that is working on your PC, you'll notice that the driver used is the "wpdmtp.inf" you can get it on your 64-bit Windows on this location:
"C:\Windows\WinSxS\amd64_wpdmtp.inf_31bf3856ad364e35_10.0.16299.15_none_42867195f7d5106b\wpdmtp.inf"
Locate this file via device manager and choose "MTP USB Device"
And viola! You can now transfer files again in your Nexus 5x!
I am in the same boat but my PC stopped recognizing my phone at all. PC will see all my other devices including my pixel 2xl. But every since that Nov update I believe my PC's and diffet cables does not show up at all. Have read all the threads and so far nothing has worked for me.
Travisdroidx2 said:
I am in the same boat but my PC stopped recognizing my phone at all. PC will see all my other devices including my pixel 2xl. But every since that Nov update I believe my PC's and diffet cables does not show up at all. Have read all the threads and so far nothing has worked for me.
Click to expand...
Click to collapse
Did you get it working again? I have 2 other phones working fine but the nexus5x disappeared and cant get it back. Even deleted the cache and the data for the System apps named "External Storage and Media Storage" as some suggested. Shows up as unknown device now.
AlienTeck said:
Did you get it working again? I have 2 other phones working fine but the nexus5x disappeared and cant get it back. Even deleted the cache and the data for the System apps named "External Storage and Media Storage" as some suggested. Shows up as unknown device now.
Click to expand...
Click to collapse
Nope, was never able to find a fix. If you do please let me know.
Yes I got it working. Since longer USB cables only shows unknown device I installed android development system and it made no difference.. But I had a 6inch charging cable that came with my power brick and I tried that and viola the Nexus showed up.. Not as a nexus 5x like before but as something like romaster composite ADB interface or something and I was able to flash TWRP recovery so now I can at least get access to it. Backed up the memory to a flash drive.. Have not flashed SU or anything yet but that should not be a problem with TWRP installed.. And like usual it takes a few flashes and rebooting into TWRP for it to stick other wise the recovery goes away.. Still dont know why the longer USB cables make any difference.. I even tried it out on a USB extension socket which is a 20 foot long USB extender and that also works.. So it must be something else like when I had the MB changed the adapter I was using did not work for data transfer.. Might be using some wire that is missing in the longer cable..

Cant Transfer Files To PC

I got phone today and updated to 3.2.4 and I'm unable to transfer files to my pc.
I can tranfer photos ok using PTP but when I choose file transfers from usb drop down menu, I keep getting the oneplus drivers install option but I have already installed them
Right Click on My Computer
Manage > Device Manage > (There is a Unknown Device or MTP Device With Warning Sign) Right Click on it,
Update Driver > Browse my computer for driver software > Let me pick a list...... > MTP USB Driver > Next and u r done
m1s3rys1gn4l said:
Right Click on My Computer
Manage > Device Manage > (There is a Unknown Device or MTP Device With Warning Sign) Right Click on it,
Update Driver > Browse my computer for driver software > Let me pick a list...... > MTP USB Driver > Next and u r done
Click to expand...
Click to collapse
Dont have MPT USB Driver in the list,
Tried to update drivers from device manager and get error
"Windows found driver software for your device but encountered error while trying to install it"
I also get "A sevice installation section in this INF is invalid" and
"Third party INF does not contain digital signature information"
I tried uninstalling the drivers and install them again after downloading but error persists,
I'm trying this on windows 10 64bit
Finally got it working by uninstalling unknown device from device manager,
then scanning for hardware changes , then doing as you said
ie installing MTP usb driver from the let me pick list :good:
Petesky said:
Finally got it working by uninstalling unknown device from device manager,
then scanning for hardware changes , then doing as you said
ie installing MTP usb driver from the let me pick list :good:
Click to expand...
Click to collapse
great
m1s3rys1gn4l said:
great
Click to expand...
Click to collapse
Had the same issue. Tried out different things, including Windows installs and stuff. But this worked like a charm, and did not need more than 30 seconds to do.
m1s3rys1gn4l said:
Right Click on My Computer
Manage > Device Manage > (There is a Unknown Device or MTP Device With Warning Sign) Right Click on it,
Update Driver > Browse my computer for driver software > Let me pick a list...... > MTP USB Driver > Next and u r done
Click to expand...
Click to collapse
Thanks a lot I had the same issue and this solved, anyway after choosing browse my computer for driver software i think i choose something like "all" and this popped up and i chose mtp usb device and solved
kishore1997 said:
Thanks a lot I had the same issue and this solved, anyway after choosing browse my computer for driver software i think i choose something like "all" and this popped up and i chose mtp usb device and solved
Click to expand...
Click to collapse
Good
m1s3rys1gn4l said:
Right Click on My Computer
Manage > Device Manage > (There is a Unknown Device or MTP Device With Warning Sign) Right Click on it,
Update Driver > Browse my computer for driver software > Let me pick a list...... > MTP USB Driver > Next and u r done
Click to expand...
Click to collapse
Hello my friend,
For me it doesn´t appear MTP USB driver, so is´s possible to send me that certificate to install manually in my computer?
Other topic i read that is necessay to enable developer options, that´s correct?
Thanks in advance.
albertfs78 said:
Hello my friend,
For me it doesn´t appear MTP USB driver, so is´s possible to send me that certificate to install manually in my computer?
Other topic i read that is necessay to enable developer options, that´s correct?
Thanks in advance.
Click to expand...
Click to collapse
no need to enable dev option, did you install oneplus driver ? if not, then instal it https://forums.oneplus.net/threads/...us-3-usb-drivers-adb-fastboot-drivers.450773/
albertfs78 said:
Hello my friend,
For me it doesn´t appear MTP USB driver, so is´s possible to send me that certificate to install manually in my computer?
Other topic i read that is necessay to enable developer options, that´s correct?
Thanks in advance.
Click to expand...
Click to collapse
Now it works, but I have to enable developer option.
Thanks

MTP USB flies transfers doesn't work

When I connect my Nexus 7 (2013) to my computer, I can only get PTP to work but MTP cannot.
The current ROM is PureNexus 6.0.1 but there is the same problem with PureNexus 7.1.2
How to solve this ?
lapocompris said:
When I connect my Nexus 7 (2013) to my computer, I can only get PTP to work but MTP cannot.
The current ROM is PureNexus 6.0.1 but there is the same problem with PureNexus 7.1.2
How to solve this ?
Click to expand...
Click to collapse
Have you pulled down the notification bar and switched USB mode from PTP to MTP?
If so, is your Windows (?) device manager showing 'yellow' driver issue when in MTP mode? Do CTRL-C on the driver properties VID/PID string and post it here.
Finally, does MTP work in TWRP?
k23m said:
Have you pulled down the notification bar and switched USB mode from PTP to MTP?
If so, is your Windows (?) device manager showing 'yellow' driver issue when in MTP mode? Do CTRL-C on the driver properties VID/PID string and post it here.
Finally, does MTP work in TWRP?
Click to expand...
Click to collapse
1) Yes but it doesn't work
2) No
3) USB\VID_18D1&PID_4EE1&REV_0228
USB\VID_18D1&PID_4EE1
4) There is a toggle button Disable MTP/Enable MTP but it doesn't do anything except triggering a computer sound
lapocompris said:
1) Yes but it doesn't work
2) No
3) USB\VID_18D1&PID_4EE1&REV_0228
USB\VID_18D1&PID_4EE1
4) There is a toggle button Disable MTP/Enable MTP but it doesn't do anything except triggering a computer sound
Click to expand...
Click to collapse
The USB mode and ID are correct, so there is an issue either with Android's "Media Storage" system app or Windows' MTP driver. Clear Media Storage data/cache and reboot, and/or try a different PC.
k23m said:
The USB mode and ID are correct, so there is an issue either with Android's "Media Storage" system app or Windows' MTP driver. Clear Media Storage data/cache and reboot, and/or try a different PC.
Click to expand...
Click to collapse
You're right, it work on another computer and on this one, the device manager shows my mobile device as "Nexus 7" whereas on my computer it was "Android Composite ABD Interface".
lapocompris said:
You're right, it work on another computer and on this one, the device manager shows my mobile device as "Nexus 7" whereas on my computer it was "Android Composite ABD Interface".
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Click to collapse
Try the following:
unzip the attachment
connect N7 in MTP mode
in Windows device manager select properties of the "Android Composite ADB Interface"
select 'driver' and then 'update driver'
select 'install from specific location"
point it to the unzipped 'WPDMTPHW.INF' file
Works now?
EDIT - also disable Android debugging in 'developer options'
k23m said:
Try the following:
unzip the attachment
connect N7 in MTP mode
in Windows device manager select properties of the "Android Composite ADB Interface"
select 'driver' and then 'update driver'
select 'install from specific location"
point it to the unzipped 'WPDMTPHW.INF' file
Works now?
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Click to collapse
I am currently at work I'll try this evening. Thanks
k23m said:
Try the following:
unzip the attachment
connect N7 in MTP mode
in Windows device manager select properties of the "Android Composite ADB Interface"
select 'driver' and then 'update driver'
select 'install from specific location"
point it to the unzipped 'WPDMTPHW.INF' file
Works now?
EDIT - also disable Android debugging in 'developer options'
Click to expand...
Click to collapse
It didn't work saying the driver is already the latest. But this put me on the right track, I disabled the device, uninstalled the driver and reboot the computer. Upon restart when I connected the Nexus 7, the right driver was automatically installed.

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