Bluetooth Drivers - G3 Q&A, Help & Troubleshooting

Where can i find and properly install the BT drivers for the G3 to my laptop? Windows 7

Lsantana954 said:
Where can i find and properly install the BT drivers for the G3 to my laptop? Windows 7
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Anyone??

Lsantana954 said:
Anyone??
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Bump, anyone?

same problem
I have the same Problem, first days in use,no such problem,but suddenly stops working

I have the same problem. What's solution?
atiakhalid said:
I have the same Problem, first days in use,no such problem,but suddenly stops working
Click to expand...
Click to collapse
I have the same problem. What's solution?

I found a fix for all phones Bluetooth drivers
1 - Download the 'Windows Mobile Device Center' (current version is 6.1) which you can download it here for 32-bit OS or here for 64-bit OS. This works for both Vista and Windows 7. I've tried it on both.
2 - Install the downloaded software but it may not look like it worked on Windows 7 PCs. Vista automatically configured the settings on the Bluetooth devices but for those who have Windows 7, here are the things you should do:
3 - Go to 'Device Manager' from 'Control Panel' -Or- just right-click on Computer Icon and choose 'Properties' and then click on 'Device Manager'.
4 - You'll see an 'Unknown Device' named 'Bluetooth Peripheral Device'
5 - Right-Click it and click on "Update Driver Software" -Or- anyway you find it easy to bring up the Update driver window.
Click "Browse My Computer Image for Driver Software" button.
Click "Let Me Pick from a List of Device Drivers on my computer".
Select 'Bluetooth Radio' from the list if it asked you to select and then in the next window, it will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose 'Microsoft Corporation', not only Microsoft.
From the drivers list there may be one or more drivers with the name "Windows Mobile-Based Device Support" with different driver versions. Select one or the latest.
Ignore any warnings and keep pressing next and then Finish at last. If all goes well, the last screen will show the message that device driver is successfully installed.
After doing this and pairing my PC and phone again, I was able to send files between them through Bluetooth.
I hope this helps.

Related

Upgrading your rom on Windows Vista And Windows 7

Follow these instructions and your vista and 7 problems is over...
I used this guide and it works on my phone..
Originally Posted by pvdhelm
To follow this guide please make sure you have a copy of WinRAR installed, I will refer to the Windows Mobile Device Centre as the WMDC for ease of reading. If you do not have the WMDC installed please go here to install it first - http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
One problem with windows VISTA and 7 is that it uses the new "Windows Mobile Device Centre" and not activesync which we are used to, thus our standard RUU programs will not upgrade our Hermes devices as in windows XP. This guide will show you how to configure VISTA to work just the same as XP with our RUU programs.
For this guide firstly you need to download the new drivers:
Drivers for Windows Vista/7 x32 - http://forum.xda-developers.com/attachment.php?attachmentid=33662&d=1169888879
Drivers for Windows Vista/7 x64 - http://forum.xda-developers.com/attachment.php?attachmentid=33892&d=1170385335
Please note the x64 drivers are unsigned so to use them successfully you must disable driver signing.
Extract the contents to a folder on your desktop, call this folder "AS_DRIVERS". It contains the drivers from activesync which we will use instead of the native VISTA WMDC drivers when the device is in bootloader.
Now you must enter the bootloader on your device, to do this press and hold both the side ok button and the power button then put your stylus into the hole on the bottom of the device, your device will reset and show the red blue green bootloader screen. LEAVE THE DEVICE IN BOOTLOADER MODE and connect it using the USB cable to your VISTA/7 PC.
Now navigate into the WMDC (Start>All Programs>Windows Mobile Device Center) and click on the "connection settings" menu icon
In the connection settings menu untick "allow USB connections" then press OK.
Now exit the WMDC and return to the desktop, go into the start menu and type "Services", this will take you into the local services dialogue and show a list of all services either running or registered with your pc.
Scroll down the list and make sure these services are present:
Windows Mobile-based connectivity
Windows Mobile 2003-based connectivity
If these services are not started then double click each one and set them to Automatic start by clicking the "startup-type" drop-down menu and selecting automatic then click the start button in the same window, apply the setting by pressing OK. Now return back to the desktop again.
Go into the start menu and type "Device Manager" then run, this will take you into the device manager. Click the "+" symbol next to "Mobile Devices" and double click on "HTC USB Sync".
This will bring up the properties of the currently connected device (the hermes in bootloader).
Go to the "Driver" tab and click "Update Driver".
Click "Browse My Computer for Driver Software".
Select "Let me pick from a list...."
Click the "Have Disk" button.
Click "Browse" and navigate to the AS_DRIVERS folder we created earlier.
Vista x32 users select the file "wceusbsh.inf"
Vista x64 users select the file "wceusbshx64.inf"
Then click Open.
click next and the driver will be installed (wait a moment).
Press close and escape back to the desktop now.
Now we must stop the WMDC process, start the task manager by pressing Ctrl+Shift+Escape.
click the WMDC line and click "End Process". In the confirmation window, again press End Process.
Now re-enter the WMDC and re-enable USB connections (click connection settings and tick the box "enable USB connections").
Your RUU programs for HardSPL/Radios/WM6 ROMs should now run as desired once you are synced with WMDC. Since we have updated the driver which vista uses when the device is in bootloader mode.
Can this be made a Sticky please..??
Followed your Steps on Win7 x64 but WMDC doesnt connect do my device although I re-enabled USB connections. Digital Driver signing is disbaled.
No it did work, I just didnt get it
Write this into the wiki plx, really helpful.
All done till the driver installation.
But start from task manager and so on, it's failed to connect.
Am i doing wrong?
Just try to flash, at my side WMDC shows no connections either but flashing is possible.
DasEtwas said:
Just try to flash, at my side WMDC shows no connections either but flashing is possible.
Click to expand...
Click to collapse
After i installed the drivers then i started WMCD and re-enable USB connections and then took out my cable out of the phone then put it back in and it connected..
Method with no install
What I have been doing with Win7 without installing any drivers is
- Put phone in bootloader mode (press power and left OK button while pressing the reset button on bottom)
- Start the RUUWrapper
This of course assumes that you have hardSPLed the phone and select the right options, no autodetect
This is what I have been doing for a while now, I dont recall updating any drivers or activesync/mobile center
coolsva said:
What I have been doing with Win7 without installing any drivers is
- Put phone in bootloader mode (press power and left OK button while pressing the reset button on bottom)
- Start the RUUWrapper
This of course assumes that you have hardSPLed the phone and select the right options, no autodetect
This is what I have been doing for a while now, I dont recall updating any drivers or activesync/mobile center
Click to expand...
Click to collapse
Well this is another option you can do then...should i add this to my post..?

[Q] Xperia arc bluetooth peripheral device drives?

Hi All,
This issue still persists and it is not good at all. Cannot connect bluetooth to VAIO laptop and getting the bluetooth peripheral device drivers error. Cannot install also and it fails. Has anyone found a solution to this?
Please help............thanks.........
Has anyone been able to answer this????
(SOLVED) Bluetooth Peripheral Device Driver IN WIN7
vipinrahul said:
Hi All,
......... and getting the bluetooth peripheral device drivers error. Cannot install also and it fails. Has anyone found a solution to this?
Please help............thanks.........
Click to expand...
Click to collapse
Hopefully, this is the right place to post this windows support issue!!!
I presume ur on Windows 7!, have no trial version of bluetooth software!, 'Bluetooth Support Service' is running and set to 'Automatic' & have no MAC address confects.
Download the 'Windows Mobile Device Center' from : h++p://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
Install the downloaded software, Vista automatically configures the settings on the bluetooth devices but not Windows 7.
Now go to 'Device Manager' u'll see 'Bluetooth Peripheral Device' under 'Other devices', right-Click it and click on "Update Driver Software".
Click "Browse My Computer for Driver Software".
Click "Let Me Pick from a List of Device Drivers on my computer".
Select 'Bluetooth Radio' from the list, in the next window, it will show a list of drivers with Company Names.
In the Company List choose 'Microsoft Corporation', not only Microsoft.- the drivers list may contane one or more drivers with the name "Windows Mobile-Based Device Support" with different versions. Select one or the latest ver.-.
Ignore the rest of warnings and keep pressing next and then Finish at last.
If all goes well, the last screen will show the message that device driver is successfully installed.
In 'Device Manager' when you click on 'Bluetooth Radios', it should show a new item 'Windows Mobile-based device support'.
Remove the device and add it again.
Restart the computer.
73 MAK

Working G3 all variants Bluetooth Peripheral drivers for Windows Vista, 7 & 8

1 - Download the 'Windows Mobile Device Center' (current version is 6.1) which you can download it here for 32-bit OS or here for 64-bit OS. This works for both Vista and Windows 7. I've tried it on both.
2 - Install the downloaded software but it may not look like it worked on Windows 7 PCs. Vista automatically configured the settings on the Bluetooth devices but for those who have Windows 7, here are the things you should do:
3 - Go to 'Device Manager' from 'Control Panel' -Or- just right-click on Computer Icon and choose 'Properties' and then click on 'Device Manager'.
4 - You'll see an 'Unknown Device' named 'Bluetooth Peripheral Device'
5 - Right-Click it and click on "Update Driver Software" -Or- anyway you find it easy to bring up the Update driver window.
Click "Browse My Computer Image for Driver Software" button.
Click "Let Me Pick from a List of Device Drivers on my computer".
Select 'Bluetooth Radio' from the list if it asked you to select and then in the next window, it will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose 'Microsoft Corporation', not only Microsoft.
From the drivers list there may be one or more drivers with the name "Windows Mobile-Based Device Support" with different driver versions. Select one or the latest.
Ignore any warnings and keep pressing next and then Finish at last. If all goes well, the last screen will show the message that device driver is successfully installed.
After doing this and pairing my PC and phone again, I was able to send files between them through Bluetooth.
I hope this helps.

Having Problem Connect Nexus 5X to PC using a USB cable

When I connect Nexus 5X to a Windows 10 PC, I can't see it in File Explorer.
Many people said that one should change the option from charging only to MTP in the USB connection notification, appeared when plugged in. But I don't even have that notification, and cannot find the option anywhere else.
In Devices and Printers, there's a Nexus 5X under Unspecified; and in Device Manager, I can see a "ACER ADB Interface" there which I assume is for Nexus 5X. I tried to download Nexus driver from Google buy it seems is the same with the ACER ADB thing and is not helping.
Any tips or solutions? Thanks in advance!
PS. First xda thread started by me, yay!
UPDATE: After awhile, maybe it's because I slid the screen while connected, the notification did pop up. But EVEN after I chose MTP, there's still nothing in my File Explorer...
Hiya,
I had the same thing happen on my 5X. I was only able to get to the "Use USB for Charge / MTP" dialog by enabling Developer Mode.
To do that: Go to Settings / About Phone, and scroll all the way to the bottom.
Tap "Build number" seven times. On the sixth tap, you should see a message that says "one more tap will unlock Developer mode" or something to that effect.
Back-arrow to the Settings main menu.
Click on Developer options
Look for Networking / Select USB Configuration.
Choose the mode you want.
The notification should appear when you plug in the USB cable to your computer.
elzapato said:
Hiya,
I had the same thing happen on my 5X. I was only able to get to the "Use USB for Charge / MTP" dialog by enabling Developer Mode.
To do that: Go to Settings / About Phone, and scroll all the way to the bottom.
Tap "Build number" seven times. On the sixth tap, you should see a message that says "one more tap will unlock Developer mode" or something to that effect.
Back-arrow to the Settings main menu.
Click on Developer options
Look for Networking / Select USB Configuration.
Choose the mode you want.
The notification should appear when you plug in the USB cable to your computer.
Click to expand...
Click to collapse
Thanks for this info! I'll keep that in mind, but now I still have problem after chose the transfer mode. Maybe it's because I slid the screen while connected, the notification do pop up. But EVEN after I chose MTP, there's still nothing in my File Explorer...
could be a driver issue?
download and install latest usb drivers.
Go to My Computer> Properties>Device Manager> Find the android device>Right Click update driver software>Browse My Computer>set to folder where you have usb driver saved and go from there?
You can also try to let me pick (instead of browse local folders) and pick the google ADB interface from there.
I have also had success in the past using other software (PdaNet) to manage the whole installataion of drivers; but this adds software to both phone and computer ... may or may not be useful.
After re-reading your first post its definately driver related. It shouldnt say Acer just ADB Interface or google adb interface.
alienboytw said:
When I connect Nexus 5X to a Windows 10 PC, I can't see it in File Explorer.
Many people said that one should change the option from charging only to MTP in the USB connection notification, appeared when plugged in. But I don't even have that notification, and cannot find the option anywhere else.
In Devices and Printers, there's a Nexus 5X under Unspecified; and in Device Manager, I can see a "ACER ADB Interface" there which I assume is for Nexus 5X. I tried to download Nexus driver from Google buy it seems is the same with the ACER ADB thing and is not helping.
Any tips or solutions? Thanks in advance!
PS. First xda thread started by me, yay!
UPDATE: After awhile, maybe it's because I slid the screen while connected, the notification did pop up. But EVEN after I chose MTP, there's still nothing in my File Explorer...
Click to expand...
Click to collapse
Check Device Manager, is it listed as ACER Device? It probably is. It happened to me. Select the device, mouse right, update driver, choose "let me pick a driver" or something simmilar. Then you should get a list of compatible drivers and 2 entries, the current ACER driver and some generic USB driver. Choose the generic USB driver. That did the trick for me.
This i got from reddit . I had the same problem today this link helped me .. hope it helps you too
arpan_pratik said:
Check Device Manager, is it listed as ACER Device? It probably is. It happened to me. Select the device, mouse right, update driver, choose "let me pick a driver" or something simmilar. Then you should get a list of compatible drivers and 2 entries, the current ACER driver and some generic USB driver. Choose the generic USB driver. That did the trick for me.
This i got from reddit . I had the same problem today this link helped me .. hope it helps you too
Click to expand...
Click to collapse
@arpan_pratik, Thank you! You are the best! This is exactly what my problem is and I solved it using your suggestion!
Although I didn't yet find any useful information from reddit regarding my issue, you must used some magic keywords
@The_Automator, thank you, too! It indeed is a driver issue. I tried many times to update the driver or uninstall the ACER ADB driver, but none of them worked. Didn't realize that it is Windows chose the wrong default driver. Don't know why, maybe it's because I installed adb before?
So, for the record, here are some key points to solve the problem:
The wrong driver for my Nexus 5X showed in Device Manager is ACER Device\ACER ADB Interface
No use to install Nexus driver from Google, even use "Browse my computer for driver software" and search the extracted Google driver folder. Windows will say the driver is up to date.
So I have to do this: In Device Manager -> RMB on ACER Device\ACER ADB Driver -> Properties -> Update Driver -> Browse my computer for driver software -> Let me pick from a list of device drivers on my computer -> check "Show compatible hardware" -> choose "MTP USB Driver" (this is a Microsoft driver under "standard MTP Device" category) -> Problem solved!
Then I can find my Nexus 5X in Device Manager here: Portable Devices\Nexus 5X
After the right driver installed, if I try again to update the driver using ""Search automatically for updated driver software", Windows 10 will actually install the wrong driver (ACER ADB) back!
Thank you all in this thread to help me exclude other possibilities, lock down the culprit and finally solve the issue!
Just got a Nexus 5X, and I'm having the same problem under Windows 10. I don't see an Acer device in Device Manager though, I see a "Nexus 5X" under "Other devices" with a yellow triangle exclamation mark.
When I tried following the steps, I don't have "Show compatible hardware" nor "MTP USB Driver". When I tried installing "MTP Device", I get an error "The install class is not present or is invalid."
cigar3tte said:
Just got a Nexus 5X, and I'm having the same problem under Windows 10. I don't see an Acer device in Device Manager though, I see a "Nexus 5X" under "Other devices" with a yellow triangle exclamation mark.
When I tried following the steps, I don't have "Show compatible hardware" nor "MTP USB Driver". When I tried installing "MTP Device", I get an error "The install class is not present or is invalid."
Click to expand...
Click to collapse
Were you ever able to get this working on your PC?
azsl1326 said:
Were you ever able to get this working on your PC?
Click to expand...
Click to collapse
Yeah, and it's been a while so I don't remember exactly, but I think it was a different cable that made it work.
I've switched to a Droid Turbo 2. The 5X didn't have enough battery life for my usage.
thanks
i fuking love u
SadsArches said:
i fuking love u
Click to expand...
Click to collapse
Huh? LOL
Sent from my Nexus 5X using Tapatalk
Brilliant! Solved and excellently described. Many thanks.
Bruce
cigar3tte said:
Just got a Nexus 5X, and I'm having the same problem under Windows 10. I don't see an Acer device in Device Manager though, I see a "Nexus 5X" under "Other devices" with a yellow triangle exclamation mark.
When I tried following the steps, I don't have "Show compatible hardware" nor "MTP USB Driver". When I tried installing "MTP Device", I get an error "The install class is not present or is invalid."
Click to expand...
Click to collapse
If you have other android devices that is working on your PC, you'll notice that the driver used is the "wpdmtp.inf" you can get it on your 64-bit Windows on this location:
"C:\Windows\WinSxS\amd64_wpdmtp.inf_31bf3856ad364e35_10.0.16299.15_none_42867195f7d5106b\wpdmtp.inf"
Locate this file via device manager and choose "MTP USB Device"
And viola! You can now transfer files again in your Nexus 5x!
I am in the same boat but my PC stopped recognizing my phone at all. PC will see all my other devices including my pixel 2xl. But every since that Nov update I believe my PC's and diffet cables does not show up at all. Have read all the threads and so far nothing has worked for me.
Travisdroidx2 said:
I am in the same boat but my PC stopped recognizing my phone at all. PC will see all my other devices including my pixel 2xl. But every since that Nov update I believe my PC's and diffet cables does not show up at all. Have read all the threads and so far nothing has worked for me.
Click to expand...
Click to collapse
Did you get it working again? I have 2 other phones working fine but the nexus5x disappeared and cant get it back. Even deleted the cache and the data for the System apps named "External Storage and Media Storage" as some suggested. Shows up as unknown device now.
AlienTeck said:
Did you get it working again? I have 2 other phones working fine but the nexus5x disappeared and cant get it back. Even deleted the cache and the data for the System apps named "External Storage and Media Storage" as some suggested. Shows up as unknown device now.
Click to expand...
Click to collapse
Nope, was never able to find a fix. If you do please let me know.
Yes I got it working. Since longer USB cables only shows unknown device I installed android development system and it made no difference.. But I had a 6inch charging cable that came with my power brick and I tried that and viola the Nexus showed up.. Not as a nexus 5x like before but as something like romaster composite ADB interface or something and I was able to flash TWRP recovery so now I can at least get access to it. Backed up the memory to a flash drive.. Have not flashed SU or anything yet but that should not be a problem with TWRP installed.. And like usual it takes a few flashes and rebooting into TWRP for it to stick other wise the recovery goes away.. Still dont know why the longer USB cables make any difference.. I even tried it out on a USB extension socket which is a 20 foot long USB extender and that also works.. So it must be something else like when I had the MB changed the adapter I was using did not work for data transfer.. Might be using some wire that is missing in the longer cable..

Fix for MTP problems with 8.1 official and Windows

After OTA from 8.00 to offcial 8.1.0 I ran into MTP problems, device not recognized by windows 10(x64)
After searching on Google I found a few options but this one works for me:
- Go to Settings->Apps & notifications->App info->Tap 3 dots in top right corner->Tap 'Show system'.
- Find both 'External storage' and 'Media storage' apps in the list and clear cache and data for them.
- Restart your phone and let it settle (wait a minute or two) before connecting the phone to your PC.
- The phone now shows the 'USB connected for charging' notification again, tap that notification and select file transfer.
r3act said:
After OTA from 8.00 to offcial 8.1.0 I ran into MTP problems, device not recognized by windows 10(x64)
After searching on Google I found a few options but this one works for me:
- Go to Settings->Apps & notifications->App info->Tap 3 dots in top right corner->Tap 'Show system'.
- Find both 'External storage' and 'Media storage' apps in the list and clear cache and data for them.
- Restart your phone and let it settle (wait a minute or two) before connecting the phone to your PC.
- The phone now shows the 'USB connected for charging' notification again, tap that notification and select file transfer.
Click to expand...
Click to collapse
No luck for me... any other workaround?
The same situation, in android 8.0 no problem, 8.1 and windows 10 x64, no MTP working...
I experienced the same problem. What I did was:
1. Search for device manager and open that up.
2. Go to portable devices
3. Click and right click on MTP(?) and select update driver
4. Click "Browse my computer for driver software"
5. Click "Let me pick from a list of available drivers on my computer"
6. Manufacturer should be on (Standard MTP Devices) and Model should be MTP Devices
7. Click Next and click Yes.
Only thing is it's temporary. But you can do it again and pretty much get used to it in no time
agente_mote said:
No luck for me... any other workaround?
The same situation, in android 8.0 no problem, 8.1 and windows 10 x64, no MTP working...
Click to expand...
Click to collapse
Go to "Device Manager", select Nexus 5X -> update driver -> Broswe my computer... -> Let me pick -> Show all devices -> Standard MTP Device - > MTP USB Device... (If it prompts you to update the driver, click Yes)
Work for me, I hope its helps... (Win10x64 1709)
Vanschtezla said:
I experienced the same problem. What I did was:
1. Search for device manager and open that up.
2. Go to portable devices
3. Click and right click on MTP(?) and select update driver
4. Click "Browse my computer for driver software"
5. Click "Let me pick from a list of available drivers on my computer"
6. Manufacturer should be on (Standard MTP Devices) and Model should be MTP Devices
7. Click Next and click Yes.
Only thing is it's temporary. But you can do it again and pretty much get used to it in no time
Click to expand...
Click to collapse
That worked for me, thanks a lot.
Awesome! Thank you.
None of the above posts worked for me on my N5x (8.1.0 March), but searched some more and found this to work for me:
https://productforums.google.com/forum/#!topic/phone-by-google/DfpqXN1UfWY

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