Two weeks ago I was having severe battery drain issues on my Moto 360. Out of nowhere. All I saw was an outline of a battery with a lightning bolt when charging. Eventually it would charge enough, 50%, to take it off the stand. Then, within minutes the screen was black. I'd put it on the stand and the same thing would happen. Outline of a battery with a lightning bolt. Eventually 50%, then drain to black screen.
I did the usual things. Rebooted. No change. I did a factory reset. No change. Deleted all of my Wear apps on the phone. No change.
So, I chatted with Motorola online. The CSR was very helpful but didn't know the Moto 360. She took my number and did a conference call with a Moto 360 CSR. Unfortunately, when the original CSR hung up the conference call ended. I chatted again, explained my story again, got a conference call again. This time the conference call stayed alive when the original CSR hung up.
I briefly explained my issue to the Moto 360 CSR and he immediately offered to exchange it. I had two options. Option 1: Return the watch and they'll send me a new one. He said this takes about 5 business days. Option 1: They send me a new one immediately and put a $220 hold on my credit card. They send me the FedEx info and when I send my old one back (within 6 days of getting the new one) they release the hold.
I opted for option 2. And, I'm GLAD I did. It's been two weeks now and I have yet to receive my replacement Moto 360. I did the online chat again and again they hooked me up with a conference call with a Moto 360 CSR. He said that my silver model is on back order. But he was willing to offer me a black one instead. Just as he was making this offer the phone got disconnected.
As it turns out I solved my problem. How? I did a factory reset on my phone. I don't know why that solved it and I only did this as a "Hail Mary" pass kind of option but it did. So, I guess I'll just see if they ever send me a silver watch. If they do I may just decline the delivery.
I'm glad that my watch got fixed as this would have been a very frustrating experience. And, I'm glad I didn't take option 1 as I'd be without a watch for a long while, I presume.
did u uninstall wear and moto connect from ur phone and rebooted and then install again and rebooted and was still causing it?
thats what a reset on ur phone may have fixed for ya.... just wondering.
Ok so I bought my silver moto 360 in september of 2014 and fell in love with it instantly. Of course I got the one with the leather band since the metal ones weren't available. It wasn't until January that my moto 360 started to act a little very strange. It would reboot constantly and would get very hot. At one point in time, it would just bootloop till the battery died. So me being the tech geek that I am, I searched the Web far and wide and couldn't find anyone with my similar problem. So I decided to see what motorola would do. They were very understanding of my stress with my device and offered to give me another one but with the cost of withholding $200 dollars on my credit card. Me being broke thought that maybe the moto 360 should just sit for awhile and when I got the money, I would get it fixed. So 3 weeks ago I finally got the money to get my moto 360 fixed. I called motorola and they began the process and withheld my $200 . 4 days after that, I got an email saying that the device I requested wasn't available and they would send me the black one with the black band........so I was like......ummmm I think not. Don't nobody want that black thing. So I called and she explained that the model number that I had was out of stock but the could send me a black one. I explained to her that I just bought a silver pebble steel band and it wouldn't match so she put me on hold and said she would try to help me out......25 minutes later......literally......she got back on and said ," well how about the model number 00421NARTL". I Googled it real quick and seen that it was the silver model, not paying attention to the fact that it comes with the original moto 360 silver band. So I approved and she overnight shipped it. I got my moto 360 and took it out of the shipping package and realized the front of the moto 360 box had a silver band........my heart dropped as I destroyed the tape on the box and behold.........my new moto 360 with the silver band........so I just want to rate there customer service a 10/10 and I like how the dealt with me and my situation just to make me happy. My next phone might be a Motorola phone lol
Great story, but I'm presently going through hell trying to get a refund of $359 for a Gold 360 that I returned weeks ago.
They have pulled all types of shady moves to cheat me, or at least discouraged me from returning a Motorola product ever again.
Beware!
My black moto360 is doing this very same thing... I'm sending it back for another , due to the fact that I charged it fully , pulled it off the charger and went to work. I was there for about 3 hours , and felt a vibration so I checked it. It crashed completely , then got very hot. Now that I have it home , I put it on the charger and it booted back up. I don't trust it now , and my battery life has been very poor for the last few weeks. Honestly , I didnt expect it to even boot up or charge considering how hot it got. Hope I don't end up with someone else's headache.
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I'm eventually going to make the plunge in getting a smartwatch, and always liked the 360, but with the 360 2 so close to being announced, is it even worth getting the 360 now?
I love modding and stretching the limits of a device. When the 360 came out, i wanted it, but couldn't afford it. Recently I saw someone running youtube videos on the 360 and it sold me. Then i noticed the huge price drop and it started really pushing me toward a purchase.
What are the current limits of the device? I know running youtube on a watch is considered impracticable by most people (small screen, batt life), but it's right up my alley. Can you remote a pc or phone with the 360? I'm always streaming youtube to listen to music in my car, screen off, and I never know what i want to listen to next. I love the freedom of being able to pull up any track that strikes me in the moment, without having to store thousands and thousands of mp3s on a device. If video running directly on the watch isnt very efficient, can the watch remote the phone to change youtube videos without interacting with the phone?
Also, if you were me, would you get the 360?
wait for the 360 2?
or is there another device out there that is even more capable of outside-of-the-box kind of applications??
Any input is greatly appreciated. Thanks!!!
Hi there!
I recommend reading this thread, it's about a similar topic and it should at least answer some of your questions: http://forum.xda-developers.com/moto-360/help/wait-model-buy-t3146347
Pyvesb said:
Hi there!
I recommend reading this thread, it's about a similar topic and it should at least answer some of your questions: http://forum.xda-developers.com/moto-360/help/wait-model-buy-t3146347
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I'll probably pull the trigger at this price point just to get in.. then resell once the 2 comes out..
any differences between the best buy, google store, and amazon versions of the watch?
I know sometimes phones will have different hardware specs with different vendors
also, the free 'youtube app' that allows you to watch youtube on the watch itself also claims to be able to google cast the video to another device, ie: chromecast tv. Is it also capable of sending the video to a phone? My theory is, I can pull up the app on the watch, say what i want to listen to with the voice search, and beam it to my phone which is still holstered and wired to my car stereo. Think that would work? Anyone with a moto360 want to try it out?
I was pretty much in the same boat but I made the plunge (arr, matey).
I never had much money to spare for a smartwatch but I knew one day I would get one. I finally bought one last week, not even second hand how I usually buy things, because the price was finally acceptable for me (and a 14-day free return policy at the store was a great way to test the device - I'll probably keep it). I wasn't even considering the potential successor of the Moto 360, two reasons:
1. It would be way too expensive. I'd have to wait another year after its release until the price would finally be right for me.
2. There isn't much to improve with Android Wear smartwatches, as my only disappointment is battery life (though I love how easily and quickly it charges wirelessly to make up for it).
I'd say if you're like me, you don't have much money for a smartwatch, then the Moto 360 is currently still an awesome device. Especially since it received this huge update very recently which enabled Wi-Fi. This device is much more capable than the limited number of apps in the Play Store would suggest. I'll see if I can make any useful apps myself :fingers-crossed:
Hermantje said:
I was pretty much in the same boat but I made the plunge (arr, matey).
I never had much money to spare for a smartwatch but I knew one day I would get one. I finally bought one last week, not even second hand how I usually buy things, because the price was finally acceptable for me (and a 14-day free return policy at the store was a great way to test the device - I'll probably keep it). I wasn't even considering the potential successor of the Moto 360, two reasons:
1. It would be way too expensive. I'd have to wait another year after its release until the price would finally be right for me.
2. There isn't much to improve with Android Wear smartwatches, as my only disappointment is battery life (though I love how easily and quickly it charges wirelessly to make up for it).
I'd say if you're like me, you don't have much money for a smartwatch, then the Moto 360 is currently still an awesome device. Especially since it received this huge update very recently which enabled Wi-Fi. This device is much more capable than the limited number of apps in the Play Store would suggest. I'll see if I can make any useful apps myself :fingers-crossed:
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Agree, there is not much difference between all the available smartwatches besides design and hardware. The software is the same on all of them (almost).
I can't see how people can complain about battery life. It's not a phone or a computer for that matter. The screen should not be on all the time. I normally charge mine before bed, sleep with it and wake up with around 85-90% left and then around 50% left when day is over, 20-30% if ambient screen.
It's a watch and you should only use it to check the clock, notifications and weather (or other features) not play games and such on it. In the first few weeks, mine died after a day use too. The battery began to stabilize + you begin to see it as a watch + notification thing only. I barely look at it all day. Only read the message I get and then decide if I should answer on phone or not.
So the Moto 360 will be almost the same as the Moto 360 V2 besides some new design and maybe some new hardware features, like GPS.
Honestly I can't wait for V2 of the Moto360. Granted, price will be much higher than the current sale, and or permanent retail price of the first... But im excited about losing the "flat tire" look. I just bought my Moto360 about a week ago now, and don't get me wrong, I love everything about it and the flat tire doesn't really bother me at all. Aside from speed improvements, possibly better battery, sharper display, and over all improvement of a V2 ( all assuming those come to pass in the new one) the OG Moto360 is still amazing and does its job, and imo, does it well. I will be passing this one on to my wife when V2 hits the scene anyway so it will have a long life ahead of it.
At the price its set at right now, this is def a great smartwatch to own, especially for someone who has never owned a smartwatch before.
So (even tho I've obviously stated I have already) absolutely I would buy it. (again)?
I think it's still a nice smartwatch. I've owned the Pebble Steel, 360, Zenwatch, and G Watch R, and I've come back to the 360... out of all of them, it was my favourite. It also helped I scored an open-box 23mm SS one for $130 tax in, lol.
I have a pebble time and a motor 360 I also have the first pebble and I take most of the time the old pebble. First battery life is so good last me all week and also water proof. Which the time is too but the pebble feels more durable than the 360 and so on. Also a reminder when you wanna sell the 360 one day you only can sell it to someone with an android phone.
But the 360 is pretty good.
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I was waiting for the Moto 360 2 but after it wasn't announced with the new Moto X and G I finally got bored and decided to purchase one, especially as I'd seen it for a great price £120 ($180). First impressions are I love the watch and it looks really stylish, it actually does more than I thought it would, which is a bonus.
Plus when the Moto 360 2 does get announced I'll sell this on.
Maybe I should have waited another few weeks and I would have seen the Moto 360 2 starting to be teased. Oh well you live and learn, lol.
Zammo76 said:
Maybe I should have waited another few weeks and I would have seen the Moto 360 2 starting to be teased. Oh well you live and learn, lol.
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I waited all summer for the 360 v2 to come out. I waited through MWC, through Google and Motorola events that we thought might be a 360 v2 announcement, and even after all that we still have no release date. The newly "leaked" images of the new Moto 360 v2 are not terribly impressive.
Since Moto has given us ZERO real info on the new version, I decided to get a 360 this week (it's also pretty cheap on Amazon). Today is my first day with it and I like how it looks and functions, but I am disappointed in the vibration strength. I have a Sony Smartwatch 3 and I can easily feel the vibration patterns on it. The 360 has a much weaker vibration motor and I am just going to have to get used to missing some notifications. That being said, the display is MUCH better on the 360 and it looks really good on the wrist.
The new 360 is not at all likely going to be worth the money they will ask for it. We also really have no idea when it will come out. Motorola really screwed up with their launch of the v2. By the time it comes out there will likely be other players out there, and the holiday season is just over 2 months away. I'll enjoy my 360 v1 until then and see what's available in December.
Still love my 360 v1. Looks great on the wrist, but since the infamous Apple Watch has been released I always get questions if its the Apple Watch. Replaced my grey leather band with a mesh metal band and its made the watch look even better. So I would still buy if you can snag a deal from Amazon, eBay etc...
mrhumble1 said:
I waited all summer for the 360 v2 to come out. I waited through MWC, through Google and Motorola events that we thought might be a 360 v2 announcement, and even after all that we still have no release date. The newly "leaked" images of the new Moto 360 v2 are not terribly impressive.
Since Moto has given us ZERO real info on the new version, I decided to get a 360 this week (it's also pretty cheap on Amazon). Today is my first day with it and I like how it looks and functions, but I am disappointed in the vibration strength. I have a Sony Smartwatch 3 and I can easily feel the vibration patterns on it. The 360 has a much weaker vibration motor and I am just going to have to get used to missing some notifications. That being said, the display is MUCH better on the 360 and it looks really good on the wrist.
The new 360 is not at all likely going to be worth the money they will ask for it. We also really have no idea when it will come out. Motorola really screwed up with their launch of the v2. By the time it comes out there will likely be other players out there, and the holiday season is just over 2 months away. I'll enjoy my 360 v1 until then and see what's available in December.
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I just got the 360 last week to try. I'm going to return it after a couple weeks unless things magically get better all the sudden. Coming from the lg g watch the battery on this 360 is terrible in comparison and ui lags more often then I'm used to in the g watch also. If price is a major concern then the og 360 is still good enough if the battery is good enough for your use. It isn't for mine. I don't want to disable everything to make it barely last a day.
The battery on mine was draining pretty fast the first few days of use. Not sure if it was a bedding in issue or it was just me fiddling with it every few minutes. It seems to have stabilized now and I can get through a day and its on around 15-20% when I stick it on charge at 11pm. I have my brightness on 1 and flick to wake up on.
I've just got one and love it. Didn't want to wait for the 360 2 or pay the higher price for it, as it would probably cost a bit more, maybe?
Battery life for me is good. Only had it a few days, but got me through a full day (08:00 - 22:30) with 3% left. That was with a bit of playing and for some of the time ambient mode turned on. I now have ambient mode turned off, flick to wake on and auto brightness on. It was at 59% when I put it on this morning at 08:00. It's now 13:38 and it's on 36%.
I waited for the v2 teasers and immediately went and purchased a v1 360. I am not seeing much in design or spec that make me want to pay more for the v2.
And both have the flat tire!
I already have an LG G Watch R, which I intend to continue using as my daily driver. The v1, will be for business and formal type affairs. It just looks very nice to me.
---------- Post added at 07:48 PM ---------- Previous post was at 06:52 PM ----------
And it looks like when you click the Moto Maker button for the 360 on Motorola's site it no longer works. Got in just under the wire!
http://moofi.woot.com/offers/motorola-moto-360-smart-watch-1 $150 for metal band
best buy still has it for $150 if you want it faster thank woot
after going through warranty service with motorola i would say dont ever buy anything from this company.
I wanted to buy a Moto 360 as a normal watch + some nice options like music controls which will help in sports last year, though I abandoned this idea as I was afraid of 2 things: I have astigmatism meaning I have to use big screens (+5.2'') phones with big fonts to be able to read without glasses, I am afraid I won't be able to read small sms messages on the Moto 360 small screen, but given we hold the watch at a further distance than a phone perhaps it won't be such a pain. 2ns problem which I have found in this forum is the battery life, by battery life I don't mean only how long a single charge can hold with ''always on'' but the battery itself as you can't replace it.
So here are my questions:
If I can get a used Moto 360 in mint condition for 60-70$ should I get it?
What about battery?
Anyone of you have short sighted problem due to astigmatism and can share his experience with the Moto 360?
Should I get the 2nd gen (knowing it's more than double price as used)?
Hello,
I think is a bad ideia.
Motorola/Lenovo said will not update Moto 360 1st gen. to Android Wear 2.0 .
My Moto 360 is turning off suddenly.
The specs of Moto 360 2nd gen. is not so different of 1st gen.
My two cents.
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If you aren't going to be frustrated by some hiccups in performance, I honestly think it will be ok. The fonts can be made larger under settings and my battery still holds up pretty much as well as when I got it, though it still doesn't get the best battery life. I still have to charge it more or less once a day, a solid once a day if I'm using it as a calculator for something or for voice dictation in replying to a ton of messages. An average day I end at 40% battery life so I could use it more and still get a full day but couldn't really drag it out for two. If you can afford the second one and plan on maybe using it for more than music control and as a watch then I'd get the 2nd gen, but if somewhat worse performance and possible lack of future updates is ok it should be fine.
Mine isnt particularly old (January 2015) and the back is still cracked(never bothered with RMA) but the screen now has a blue patch and its suddenly died about 10 times now. They were great 1st gen products, but very very first gen.
If you can get a second hand Gen 2 isntead, get that. Really as wearables take more punishment it'd be something Id tend to buy new.