I'm considering buying the phone from Razer website direct.
Anyone has experience with there return and replace policy.
I've read a lot about people saying they have vibration bootie issues, or incall speaker volume issues.
So has anyone had experience with the warranty return policy with Razer themselves. I'm inclined to buy from them direct but want to know how good or bad they are if you've tried to return the phone for a replacement for whatever hardware detected you stumbled into.
Also has anyone from the UK bought the Razer from Razer website?
If so, then how long did it take to arrive since purchase, & did you have any customs imoirt tax charges as such?
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I'm getting ready to order a nexus 7 and was wanting to see what everyone thinks would be the best place to order it from...... Straight from google, Amazon or maybe best buy, Walmart, newegg? Who best takes care of warranty and service issues? Since most of the prices are about the same I'm not as worried about it as long as I'll have less issues if I ever run into any hardware problems.
Thanks ahead of time for any help you guys can give. Oh and I wasn't sure if this should go in general or q&a so let me know if I need to move it.
jared_schaefer said:
I'm getting ready to order a nexus 7 and was wanting to see what everyone thinks would be the best place to order it from...... Straight from google, Amazon or maybe best buy, Walmart, newegg? Who best takes care of warranty and service issues? Since most of the prices are about the same I'm not as worried about it as long as I'll have less issues if I ever run into any hardware problems.
Thanks ahead of time for any help you guys can give. Oh and I wasn't sure if this should go in general or q&a so let me know if I need to move it.
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I would venture to guess that the warranty policy on the Nexus 7 is similar to the warranty policy on the Nexus 5 if you buy it through the Play Store. If that's the case, I would say definitely buy it through Google. That way, if any issues arise within the first year, you can RMA your device and Google will send you a new/refurb one and you just send the busted one back. With any other retailer, you'd have to go through Asus for the warranty and have to deal with sending it in to be repaired.
I would go through google play. I bought through amazon this year and Asus customer support is horrendous.
Coming from primarily iOS products I'm used to getting everything paid for if it breaks in a year accessories included. Asus didn't even want to send me a new charger when mine stopped working less than 4 months later. They literally directed me to their sales page where they expected me to buy one for $20 + shipping.
Buy where is easy to return or replace. I bought mine from bestbuy
Nam Huy Linux Blog namhuy.net
I am interested in purchasing a used OnePlus 5t as North America is now sold out. I found what seems to be a good device with close to $200 CAD off the original purchase price.
The question now is the device was sent in for a warranty repair, the seller states that the device bricked when they tried to factory reset it for sale. The work done was they changed the motherboard.
Now since the device doesn't have any water resistance, are their any risks or anything to watch it for since the cover was taken off? The device is covered under warranty for another 7 months.
Any feedback would be great. I'm curious about peoples experience with warranty services and the durability of the device.
I just bought a new condition Nokia 8 Sirocco for review purposes and then planned on reselling it, of course I dropped it first day I got it (luckily with the case on), but unluckily it shattered the front glass. Touch seems to work just fine however, BUT...
Nokia won't sell me the part or help me at all since I'm not in the same country as where it is available from their website.
I tried ordering parts through a cellphone repair store authorized with Nokia, and even called and emailed places in both the UK and Canada that were authorized Nokia repair stores, and they are unable to get me the part or repair it for me even if I pay shipping there and back as well as for the repair and part.
The one website I found that sells the part for a very reasonable 400 rs (5-6 usd) only ships within India.
I've wasted so much time trying to figure out how to just get the part, much less have it repaired. If anyone has any ideas, suggestions, or can help me out I'd be incredibly grateful, or if you can sell me the part directly that would work as well.
Thanks for your time !
Front Screen for Nokia 8
China is the main source of cell phone parts. So, I think you should try "Aliexpress". And they can deliver your product in the USA.
wiederganger said:
I just bought a new condition Nokia 8 Sirocco for review purposes and then planned on reselling it, of course I dropped it first day I got it (luckily with the case on), but unluckily it shattered the front glass. Touch seems to work just fine however, BUT...
Nokia won't sell me the part or help me at all since I'm not in the same country as where it is available from their website.
I tried ordering parts through a cellphone repair store authorized with Nokia, and even called and emailed places in both the UK and Canada that were authorized Nokia repair stores, and they are unable to get me the part or repair it for me even if I pay shipping there and back as well as for the repair and part.
The one website I found that sells the part for a very reasonable 400 rs (5-6 usd) only ships within India.
I've wasted so much time trying to figure out how to just get the part, much less have it repaired. If anyone has any ideas, suggestions, or can help me out I'd be incredibly grateful, or if you can sell me the part directly that would work as well.
Thanks for your time !
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hi wiederganger,
i just bought a N8S with cracked screen, too good a price to not, i'd seen an ad via google for replacement screens for £69.99 in UK so thought id get it fixed easily, but when i got the phone i checked out the company on trust pilot, it is a scam, all bad reviews nothing good. I got in touch with nokia uk, they quoted £303GBP (about $400USD) for the repair, i can get new glass put in a samsung S8 for £70, so they are way over pricing it and withholding parts deliberately. i tweeted this info out, maybe they'll wake up as nobody would buy one if they realised the screen replacement cost. imho if they make things that break so easily they should be forced to supply replacement parts by law. or use a better screen that can be dropped, we all drop phones once in a while.
anyway i also searched around for glass only. everywhere in china i can find (aliexpress mainly) sells the whole LCD assembly for about $150USD, which is an option if all else fails. 1 place in india has screen only. again a hassle to get it sent overseas. but first ill wait a while, im sure the parts will become available. luckily this phone is usable as is, ill eventually fix it and sell it before i break the screen then buy another smasung because too much hassle to get parts for nokia. similar to apple who deliberately withhold parts also. just dont buy from these companies. i wont buy anything from nokia again. ill let you know how i get on.
Hi, I dropped my Sirocco 8 in December and the glass was toast but the screen worked okay. I bought it in the UAE and have since moved to Malaysia.
Nokia in Malaysia wouldn't touch it and told me that I'd need to send to the country of purchase for repair. I'm not keen on the idea of sending the phone back to the UAE so I too found the company in the UK (QMF) and have sent the phone to them. They've now told me that they cannot obtain the parts so I'm now scouring the web in the hope that someone can fix this phone for me. I loved this phone and if I'd known the trouble I'd have to get it repaired, I would have either not bought it or wrapped it in cotton wool!
If anyone has any luck with getting their phone repaired, I would appreciate if they could share details.
Have a good one.
I sent my N8S to the said repair shop for £69.99 to replace the screen -3 weeks ago. Today, they sent me an email wanting another £180 more for the LCD replacement. I told them to cancel the repairs and refunds will be 30 days.
My OnePlus 5T died recently. Does not turn on or charge. No response when connecting to PC. Out of warranty by 7 days :crying:. My best guess based on what I have read is that the motherboard died. I imported the mobile from the USA, so sending it all the way there for an out of warranty repair is not viable. I am looking to source a used/dead unit with working motherboard. I can arrange international shipping. Any help would be appreciated. :fingers-crossed:
Sorry to read about your misfortune. About the only place you're going to get a main board replaced for a 5T is oneplus, and it will probably cost more than the phone is worth at this point. You could buy a used one on a site like swappa for $350 or so and scavenge yours for spare parts. If it were me, I'd just upgrade to a new phone, and try to sell the dead one for $100 - $150 for the spare parts. Reverse the situation so to speak.
Have you tried to contact the vendor? 7 days past warranty sucks, but maybe someone there might cut you some slack. Worth a shot.
Contacted OnePlus, but they stated it is out of warranty. Pretty useless support.
Not sure what I will get for it locally as it is not officially sold in my country. My plan B is to buy a new OnePlus 6 during my holiday in France next month. The 2 year EU warranty is a lot better than the 1 year in the USA.
Oneplus US or China? I thought in China they will take out of warranty phones for repair, but I could be wrong. Still, probably cost prohibitive.
https://forum.xda-developers.com/showpost.php?p=78907997&postcount=5 See what he's offering.
I have used motherboard. I am in India.
Hi just read your problem about one plus 5t my phone was fall and my screen glass everything got broken. I visit to OnePlus service centre to replace the screen but ask me to pay fortune on it if you didn't buy any phone yet you can have my motherboard I live in India. Also if you willing to sell your phone parts I am happy to buy it. Just let me know you can reply to this mgs or email me.
Sumitsingh247 said:
Hi just read your problem about one plus 5t my phone was fall and my screen glass everything got broken. I visit to OnePlus service centre to replace the screen but ask me to pay fortune on it if you didn't buy any phone yet you can have my motherboard I live in India. Also if you willing to sell your phone parts I am happy to buy it. Just let me know you can reply to this mgs or email me.
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THREAD CLOSED!
XDA Forum Rules (excerpt):
...
7. Do not sell or trade on the forums.
If you wish to advertise a product, simply contact us. We can provide ads but you are not permitted to just post it in the forums. If you do, it will be removed and you're likely to receive a ban.
The buying, selling, trading and / or exchanging of any item is now prohibited on XDA, in any forum or via Private Messages. We now use www.swappa.com
...
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Device - Samsung S22 (256GB) Green
After a gruesome exeperience of 8 visits with the Samsung service center over battery drainage issues, I received the DOA certificate from the Samsung service center. I have mailed it to [email protected] as well.
Is there an option of opting for Refund on the device rather than getting a replacement device?
Please share any of your experience if you were able to get a refund/replacement device
Send back to where you purchased it and do a charge back through the bank MC you used.
Unfortuntely
blackhawk said:
Send back to where you purchased it and do a charge back through the bank MC you used.
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Unfortunately dont have this option in India as far as I know.
The support center mentioned they would be shipping the replacement device in 5 days, but I have insisted on a refund. They have been stalling past 3 days. Awaiting update on it today.
Just wished to know if anyone was able to secure a refund instead of a replacement and any other process they followed.
kun8l88 said:
Unfortuntely
Unfortunately dont have this option in India as far as I know.
The support center mentioned they would be shipping the replacement device in 5 days, but I have insisted on a refund. They have been stalling past 3 days. Awaiting update on it today.
Just wished to know if anyone was able to secure a refund instead of a replacement and any other process they followed.
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In the US what I do if the merchant refuses a refund:
Call bank of card used, tell them what happened, that I want a full refund and why.
Send device back. Wait.
Most bank will issue a temporary refund in a few days pending completing the charge back which takes about 30 days.
India is complicated, a lot of that comes from it being a former British colony. The vendor doesn't want an open box special. Tough.
Use whatever resources at your disposal including state to get it refunded in full. Badger Samsung too about the vendor.
Personally I think the N10+ N975U1 is a better phone in real life usage. I think Samsung could be doing much better builds with their flagships but they just aren't...