Lg G3 won't power on or charge - G3 Q&A, Help & Troubleshooting

I have a LG G3 D851 from T-Mobile. I had it from about two years now. It upgraded to Android M about a year ago and now the phone won't charge or turn on. I tried everything. First I tried to hard reset' but nothing. Next I tried refrigeration. The phone would start up and go to homescreen, but then freeze and shut off. I even bought a new battery, but it would still have the same problem. Sometimes tne phone would start and shiw that screen on but nothing on it, and it would also turn on and turn off then show the led flash red and blue. When I charge it, it would show the battery loading up and shut down, then the phone would keep restarting. Like I said, tried every thing. If anyone could help me that would be great.
Thanks

raybom4545 said:
I have a LG G3 D851 from T-Mobile. I had it from about two years now. It upgraded to Android M about a year ago and now the phone won't charge or turn on. I tried everything. First I tried to hard reset' but nothing. Next I tried refrigeration. The phone would start up and go to homescreen, but then freeze and shut off. I even bought a new battery, but it would still have the same problem. Sometimes tne phone would start and shiw that screen on but nothing on it, and it would also turn on and turn off then show the led flash red and blue. When I charge it, it would show the battery loading up and shut down, then the phone would keep restarting. Like I said, tried every thing. If anyone could help me that would be great.
Thanks
Click to expand...
Click to collapse
I would start with replacing the battery. It has been a wbile since i have had a g3 but this was a common issue. The batteries were known to bassicly just keel out

The solution is a simple one.
1 remove battery
2 connect charging cable (I am not kidding)
3 power in the phone
4 the phone will try to boot
5 it will fail to boot or maybe it will boot
6 insert battery while the charging cable is still attached
7 power the phone
8 the phone will boot and show 100% battery
9 reboot phone
The next video shows my phone working without the battery...
https://youtu.be/YBsb4btXGjs
Sent from my LG-D855 powered by Liquid "O" and Tapatalk.

Related

T-Mobile D851 LG G3 - Turned off on its own, will not turn on or charge

Hello All,
I have a problem that occurred a few days ago with my LG G3 (apx. 6 months old). My phone has been running fine and out of nowhere, my phone turned off and I couldn't turn it back on. Initially, I thought that the battery may have died because I was using a golf app that utilized gps, but my phone was at a 100% 20 min prior to it turning off. When I got to my car, I plugged it into the charger, but I didn't see the charging light and it still wouldn't turn on. When I got home, I plugged it into the OEM charger for about two hours without any success (the phone felt warm similar to when I charge my phone). I've long pressed the power button, tried the power and lower volume button to hard reboot without any success. I bought this through the t-mobile site like my previous phones through their New2U certified refurbished program which comes with a 90 day warranty (expired).
Has anyone experienced a similar issue and if so, what did you do to correct the issue because T-Mobile referred me to LG so that they can direct me to an authorized retailer. Any assistance would be greatly appreciated.
Note: the phone is in great condition.
Thanks
Have you tried removing the battery, holding down the power button until any residual current is discharged, reinserting the battery, then plugging back in the OEM wall charger?
bump im having the same issue with my vs985 was at full charge turned off and didnt turn back on
beezysg3 said:
bump im having the same issue with my vs985 was at full charge turned off and didnt turn back on
Click to expand...
Click to collapse
Did you try to go into download mode? Remove battery plug it back in. hold Volume up and plug usb cable. Are you in download mode?
Any word? Does your pc detect it? Kinda in the same limbo... ?
Sent From My HTC One (M9)
turning off on its own might be due to overheating
Lg G3 d851 turn off
Hi guys i have same problem with my Lg G3 D851. Is turned off after upgrade root but isn't back on. display complete is black, no Recovery mode and no Download Mode. Can you help me?
if you guys are getting nothing when the phone is plugged in either then i suspect either something defective or mobo has lost connection to lcd screen. what roms do you guys use do they make sounds on boot? are you hearing sounds after attempting to turning it on and wait a few minutes?

Can't boot Verizon G3

Having major problems with my G3; started last night. I noticed that my phone was on the LG boot splash screen and was unresponsive. I reseated the battery and it seemed to be working fine after that. However a couple hours later it was completely dead. If I reseat the battery and turn it on now, The LG screen comes up for a couple seconds, then shuts off. Never get the Verizon screen. I tried to do a factory data reset on it, and get the menu but once I select Yes, the phone goes back to the LG screen for about 2 seconds then shuts off. I got it to go into TWRP once, but it shut off before I could do anything with it. It'll boot into download mode, and my system detects the COM port, but almost immediately the phone shuts down. The phone was running fine before this happened. Any thoughts? I'm really scratching my head over this one.
TLDR:
- phone rebooted last night, won't boot now. Keeps shutting off before I can get anywhere.
Sprint too
Same thing happened to my Sprint G3 on Saturday. Had over 90% battery and was texting a friend back and forth. I put it in my pocket and about 20min later when I took it out it was dead and wouldn't power back on. I took the battery out and put it back in hit the power button and the LG splash screen comes on, then phone dies and can't get a response from the power button. I can do that over and over, but it never gets past the splash screen. Tried to get into recovery, but when I do, buttons are unresponsive and then it just turns off.
Stock ROM, never rooted.
lg g3
Editor619 said:
Same thing happened to my Sprint G3 on Saturday. Had over 90% battery and was texting a friend back and forth. I put it in my pocket and about 20min later when I took it out it was dead and wouldn't power back on. I took the battery out and put it back in hit the power button and the LG splash screen comes on, then phone dies and can't get a response from the power button. I can do that over and over, but it never gets past the splash screen. Tried to get into recovery, but when I do, buttons are unresponsive and then it just turns off.
Stock ROM, never rooted.
Click to expand...
Click to collapse
its a common issue in lg g3, replace ur battery it will be solved.
hit thank if i helped u
kp263 said:
its a common issue in lg g3, replace ur battery it will be solved.
hit thank if i helped u
Click to expand...
Click to collapse
I don't think this is a battery issue. I have 2 batteries and the problem persists using either one. The first is the original battery that came with the phone and the second is an LG stock battery purchased through LG in April (only 3 months ago).
Update 7/12
I followed kp263's advice and ordered a new battery. Put it in the phone and plugged the charger in for a bit and..... same problem. Won't boot past the splash screen. Just turns off.
This is more than just a battery issue. Hopefully I can return the new battery I purchased.

LG G3 D851 won't turn on!

Hey everyone,
I was using facebook while my G3 was charging and it suddenly turned off and since then it's not turning on. I've tried everything I could but unfortunately nothing has helped. There is no display and it seems like my phone is dead. A positive note is, when I put it on charge, display comes for just 2-3 seconds and it shows the phone is charging but then it disappears too and nothing happens. One of the repairman suggests that it's motherboard is not working anymore but to this I disagree cause if that was the case, the phone won't show a display even for a second? Please if anyone could help me. Thanks!
DId you try leaving the phone on a charger for a few hours? Maybe the phone needs a new battery?
Yeah I've tried 3-4 new batteries too, still it doesn't work. But one thing that's happening now is my phone is turning on, but it reboots (or turns off sometimes) when reaches the home screen or just before that. Same is happening when I enter into download mode.

LG G3 is my phone dead?

Hello. Im sure there is plenty of such topics in the forum, but I believe, that my case is specific and I hope we could resurrect my phone somehow together.
So last night I just send a WhatsApp VoiceMessage to my friend as suddenly my phone started shutting down, just like if it had 0-2% battery power... But it actually had over 40% battery life... I thought ok, yeah, might be battery, so I plugged in the original charger and the phone didn't show any signs of being alive. Then I've unplugged charger, toke battery out, plugged charger back in and I saw that its still alive, telling me "please put the battery in, there is nothing inside me to be charged". So I placed battery back to the phone and guess what.... It shows no signs of being alive again, the battery wouldnt charge... Then out of panic I started to do random stuff like holding power button for 10secs for soft restart, holding power button and volume down button for what ever that was... Plugging charger in and out like crazy... The phone was just dead! So I had to give up... I toke the battery out and let the phone lay for like I dont know 2-3 hours. Later on, I came back, put battery inside and tried power button + volume down again.... woohoo!! , it worked, my phone started to boot! I thought this is it! Hes alive again, but ahahaha.... 6-7 secons during the boot, it just turned off immediatly. I thought yeah, must be battery, so I order new, original LG G3 battery... And while the order was on his way to me, I managed to charge the old battery after letting the phone lay for 2-3 hours and then plugging charger in again. It started to charge... I let it go up to 66% I believe and tried to turn on the phone again.... Guess now what? LG intro screen poped-up and the in left corner I just saw something with "boot error blah blah geeky stuff" and suddenly red and blue LED started to blink, red/blue/red/blue/etc... and the screen just turned off.... I couldnt do anything.... So I removed battery again and waited for my order... Next day I got no success turning my phone on with new battery.... I was playing around with different button combinations and remove/put battery and conclusion is.... The phone is dead except if you let lay without battery for few minutes... Then you can start charging battery for example... After that you can try to boot it, but it will just shut down immediatly after few seconds. Or you can try to boot it, but again, it will shut down immediatly and then you cant do anything until you let it lay without battery. I also managed to access recovery mode but I didnt start it, because I would like to get at least my data back somehow.... The phone is not that important as the data on it. I also tried to access download mode, for recovering my data, but without success....
LG G3 D855 Europe version
Lollipop 5.0 OTA version
Not rooted, Not modified
Any help would be really appreciated. If its impossible to resurrect the phone, can I save at least my data somehow? What would I try, please?
[Edit]
I just tried to start factory reset for sake of god.... Found some data recovery software on the internet, that might help after factory reset, but phone just shut down immediatly after I confirmed that I want to reset and nooow.... I see the LG logo like it would try to boot for already 20minutes and nothing happens
onskulis said:
Hello. Im sure there is plenty of such topics in the forum, but I believe, that my case is specific and I hope we could resurrect my phone somehow together.
So last night I just send a WhatsApp VoiceMessage to my friend as suddenly my phone started shutting down, just like if it had 0-2% battery power... But it actually had over 40% battery life... I thought ok, yeah, might be battery, so I plugged in the original charger and the phone didn't show any signs of being alive. Then I've unplugged charger, toke battery out, plugged charger back in and I saw that its still alive, telling me "please put the battery in, there is nothing inside me to be charged". So I placed battery back to the phone and guess what.... It shows no signs of being alive again, the battery wouldnt charge... Then out of panic I started to do random stuff like holding power button for 10secs for soft restart, holding power button and volume down button for what ever that was... Plugging charger in and out like crazy... The phone was just dead! So I had to give up... I toke the battery out and let the phone lay for like I dont know 2-3 hours. Later on, I came back, put battery inside and tried power button + volume down again.... woohoo!! , it worked, my phone started to boot! I thought this is it! Hes alive again, but ahahaha.... 6-7 secons during the boot, it just turned off immediatly. I thought yeah, must be battery, so I order new, original LG G3 battery... And while the order was on his way to me, I managed to charge the old battery after letting the phone lay for 2-3 hours and then plugging charger in again. It started to charge... I let it go up to 66% I believe and tried to turn on the phone again.... Guess now what? LG intro screen poped-up and the in left corner I just saw something with "boot error blah blah geeky stuff" and suddenly red and blue LED started to blink, red/blue/red/blue/etc... and the screen just turned off.... I couldnt do anything.... So I removed battery again and waited for my order... Next day I got no success turning my phone on with new battery.... I was playing around with different button combinations and remove/put battery and conclusion is.... The phone is dead except if you let lay without battery for few minutes... Then you can start charging battery for example... After that you can try to boot it, but it will just shut down immediatly after few seconds. Or you can try to boot it, but again, it will shut down immediatly and then you cant do anything until you let it lay without battery. I also managed to access recovery mode but I didnt start it, because I would like to get at least my data back somehow.... The phone is not that important as the data on it. I also tried to access download mode, for recovering my data, but without success....
LG G3 D855 Europe version
Lollipop 5.0 OTA version
Not rooted, Not modified
Any help would be really appreciated. If its impossible to resurrect the phone, can I save at least my data somehow? What would I try, please?
[Edit]
I just tried to start factory reset for sake of god.... Found some data recovery software on the internet, that might help after factory reset, but phone just shut down immediatly after I confirmed that I want to reset and nooow.... I see the LG logo like it would try to boot for already 20minutes and nothing happens
Click to expand...
Click to collapse
Thats what it appears normally when this happens a new battery is most of the time the fix....
Only other recommendations are try different usb cables and charging blocks....
As well as if you did not purchase a legitimate G3 battery I would try to purchase a new oem battery....There are cheaper aftermarket ones But I am one the the stick to oem type To many quality control issues imo...
I know Lg dont have the best track record for quality control either.....

Nexus 5x bricked itself - but still some signs of life

I lent it to someone, but it died out of the blue on them apparently. If I wait several hours without putting it on the charger it flashes red once when pressing the power button. Then when I plug it in it flashes red on and off for several seconds. Then the battery charge icon comes up, and disappears after several seconds. When trying to turn it on it doesn't work. I've tried waiting even an entire night before taking it off the charger and then trying to turn it on, but no sign of life with that. Does anyone have any idea what's going on? I have a pixel now, but I'd still like it to work. Something about it being my first Android phone has me attached to it any explanations or ideas on how to get it to work would be great.

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