Develop Bugs

How long to wait?

I have a 32GB reserved at Best Buy for pickup today. I have an original n7 32 that I got back in December, and this one is going to replace it. I was actually already planning on selling it, because the light bleed and lag drives me nuts. I was thinking of canceling the Best Buy order and waiting, because I have seen a disturbing number of early build issue type posts. Question is, how long should I wait for the first run issues to be worked out before buying? When I bought mine in December, I expected those issues to be worked out, but I went through three before hitting on one that did not have screen lift issues.
Sent from my SCH-I535 using Tapatalk 2

I am pretty eager to hear opinions regarding this question as I bought my first nex 7 in september and it still had the scren lift like yours one.
Sent from my Nexus 7 using xda premium

Got my 32gb on friday at best buy. No hardware issues/defects/issues. You'd have to wait maybe a month for section shipments.

Mostly it depends on the stock ordered by those sites and stores. When they run out of stock, then only will they replace their stock. It only depends on how much the stock is recycled, given the amount of people returning their device due a "single dead pixel" or a lil bit of "light leak"...
I suggest wait for a bit, like 2-3 months for the first batch to run out, then give it a shot.

Best buy says 30-60 days is next order
Sent from my SCH-I535 using Tapatalk 2

I suppose that I could always pick it up, give it a try and return it if there are any issues. It's just that I have always had terrible luck with release date electronics. I have never had one without issues.
Sent from my SCH-I535 using Tapatalk 2

Just to update, I went ahead and picked it up. Figure that I can always return it if it has problems. Unfortunately, I'm going to need to return it. There are three problems that I saw right off.
1. There is a bright spot on the screen that's visible to the eye. If displaying white, the bright spot is brighter white, when displaying blue, it's brighter blue, etc...
2. There is a speck of dust under the screen, about half an inch below the bright spot.
3. It creaks pretty badly when held on the right side, near the bottom. So basically, when holding it in portrait mode.
Of these four issues, only the first issue is a deal breaker for me. The spot is large enough that it is noticeable when looking at the screen. It is more obvious when looking at a lighter color like white or light grey, but it is visible with all colors. I'm not sure how these screens are put together, so this might be completely off. It looks like there's some kind of film or something, and in the brighter area, it looks like it is a little thinner. The only reason that I noticed the spec of dust was because I was looking at the white spot under a magnifying glass, to see if I could figure out what it was. The spec of dust is not visible, even while wearing my strongest glasses. The creaking comes and goes. I'm guessing that with time, it would disappear entirely. And I do plan on having it in a case, so it really wouldn't matter. One thing that seems apparent while comparing the two, at least to me, is that the original model was more solidly built. Not that the new one seems cheap, because it doesn't. But it just doesn't seem as solid. Of course I did have to go through three original N7s before I found one that didn't have screen lift.
The screen itself (once looking past the white spot) is amazing! I have had a number of iPads and I have my current N7 and a Kindle Fire (original), and I have NEVER seen a screen that is so even. One of my primary complaints with my original N7 is that the screen is ever so yellowish along the right side of the screen. It is distracting enough when reading on the Kindle app that I set the background color to Sepia to overcome it. And not only is it very even, but the resolution is unlike anything that I've ever seen on something this small. The text on Kindle books is crisp and easily readable. On my original N7, I can see pixels. Though not nearly as bad as the Kindle Fire. Also, the white is more pleasing to the eye than the white on the original N7 was. I know that this is a subjective thing. Where my old N7 had a slightly reddish tint to the white, the new one doesn't have that. I'm not exactly sure how to describe it. But I think that it looks much nicer. The new N7 is also much brighter than the original. I'd say about 30% brighter.
And it's definitely fast. I wasn't really happy with my orignal N7, because of the issues that it has with light bleeding. But now it also seems really slow. I'm not sure how to fix that. Maybe a new ROM is in order.
Unfortunately, I can't keep one with a bright spot like this one has, so back it goes. Perhaps I'll take the advice given above, and give it a few months and try again.
One of the ways that I sold my wife on the original N7 was by saying that it would keep getting Android updates. I guess I accidentally lied about that. 4.2.2 appears to be as high as the original N7 will go, at least without a custom ROM.

Well what rotten luck for you. I haven't any of these Problem fortunately. Hope you get it fixed

usmaak said:
4.2.2 appears to be as high as the original N7 will go, at least without a custom ROM.
Click to expand...
Click to collapse
Heh???
http://www.androidcentral.com/android-43-updates-pushing-today-current-nexus-devices
Sent from my Nexus 7 using Tapatalk 4 Beta

aooga said:
Heh???
http://www.androidcentral.com/android-43-updates-pushing-today-current-nexus-devices
Sent from my Nexus 7 using Tapatalk 4 Beta
Click to expand...
Click to collapse
agreed, my first get ironically updated to 4.3 1.5 hours prior to me picking up my new nexus 7 on friday

aooga said:
Heh???
http://www.androidcentral.com/android-43-updates-pushing-today-current-nexus-devices
Sent from my Nexus 7 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yea. Dumb statement that I made. My N7 has not gotten any use for the last few months. I saw that it was on 4.2.2 still, and just made an assumption.
Sent from my iPad using Tapatalk HD

usmaak said:
Just to update, I went ahead and picked it up. Figure that I can always return it if it has problems. Unfortunately, I'm going to need to return it. There are three problems that I saw right off.
1. There is a bright spot on the screen that's visible to the eye. If displaying white, the bright spot is brighter white, when displaying blue, it's brighter blue, etc...
2. There is a speck of dust under the screen, about half an inch below the bright spot.
3. It creaks pretty badly when held on the right side, near the bottom. So basically, when holding it in portrait mode.
Of these four issues, only the first issue is a deal breaker for me. The spot is large enough that it is noticeable when looking at the screen. It is more obvious when looking at a lighter color like white or light grey, but it is visible with all colors. I'm not sure how these screens are put together, so this might be completely off. It looks like there's some kind of film or something, and in the brighter area, it looks like it is a little thinner. The only reason that I noticed the spec of dust was because I was looking at the white spot under a magnifying glass, to see if I could figure out what it was. The spec of dust is not visible, even while wearing my strongest glasses. The creaking comes and goes. I'm guessing that with time, it would disappear entirely. And I do plan on having it in a case, so it really wouldn't matter. One thing that seems apparent while comparing the two, at least to me, is that the original model was more solidly built. Not that the new one seems cheap, because it doesn't. But it just doesn't seem as solid. Of course I did have to go through three original N7s before I found one that didn't have screen lift.
The screen itself (once looking past the white spot) is amazing! I have had a number of iPads and I have my current N7 and a Kindle Fire (original), and I have NEVER seen a screen that is so even. One of my primary complaints with my original N7 is that the screen is ever so yellowish along the right side of the screen. It is distracting enough when reading on the Kindle app that I set the background color to Sepia to overcome it. And not only is it very even, but the resolution is unlike anything that I've ever seen on something this small. The text on Kindle books is crisp and easily readable. On my original N7, I can see pixels. Though not nearly as bad as the Kindle Fire. Also, the white is more pleasing to the eye than the white on the original N7 was. I know that this is a subjective thing. Where my old N7 had a slightly reddish tint to the white, the new one doesn't have that. I'm not exactly sure how to describe it. But I think that it looks much nicer. The new N7 is also much brighter than the original. I'd say about 30% brighter.
And it's definitely fast. I wasn't really happy with my orignal N7, because of the issues that it has with light bleeding. But now it also seems really slow. I'm not sure how to fix that. Maybe a new ROM is in order.
Unfortunately, I can't keep one with a bright spot like this one has, so back it goes. Perhaps I'll take the advice given above, and give it a few months and try again.
One of the ways that I sold my wife on the original N7 was by saying that it would keep getting Android updates. I guess I accidentally lied about that. 4.2.2 appears to be as high as the original N7 will go, at least without a custom ROM.
Click to expand...
Click to collapse
I'm sure BB would let you exchange it for another (and even open it in store to make sure it's good) if you wanted to keep it still.

[Q] Quick question.

Can someone tell me the difference between a "Dust under the screen" from a "Stuck/Dead pixel"?
I had a blue stuck pixel on my N7ii a month ago and I couldn't take it anymore so I had it replaced with my warranty. A day has passed when I used the new LCD, I noticed two pixels are bad. It's just like the old LCD but these two are a little bit smaller. And I can only see it on a black screen with the right angle while on the old one, I can see it on any other angle. If this is another stuck pixel, guess I have no choice but to live with it. I'm really starting to doubt the build quality of N7ii. :/

Display issues

Hi,
I've just noticed that on the left hand side of my screen I have a vertical bar around 2mm wide that looks corrupted in some way - like filled with horizontal hatched lines that I'm assuming are defective pixels or similar. It's a bit hard to describe, and even harder to get a decent photo of the problem. The attached is the best I could do.
The issue seems to be there all of the time, but is less noticeable on solid white / black backgrounds than it is on block colours.
Is this likely to be hardware issue, and would it be covered under UK warranty?
Thanks
cjc.

cjc1664 said:
Hi,
I've just noticed that on the left hand side of my screen I have a vertical bar around 2mm wide that looks corrupted in some way - like filled with horizontal hatched lines that I'm assuming are defective pixels or similar. It's a bit hard to describe, and even harder to get a decent photo of the problem. The attached is the best I could do.
The issue seems to be there all of the time, but is less noticeable on solid white / black backgrounds than it is on block colours.
Is this likely to be hardware issue, and would it be covered under UK warranty?
Thanks
cjc.
Click to expand...
Click to collapse
That definitely looks like a faulty panel. Nothing like that on my 10 (Carbon Grey, Tianma).
I'd get in touch with HTC UK and see what they think.

I have exactly the same issue and i've had my phone a week. I didn't notice it at first but it's definitely more noticeable on non white backgrounds, i've checked it with a screen tester which you can go through blocks of colour with. I also have the same slight dip in the top left.
How has your warranty claim gone with HTC? I'm going to try phoning them up today. I bought my phone from Very.co.uk but would rather deal directly with HTC.

Following this as well as I have stuck pixels in the middle of the screen. Very have been difficult to deal with so I'd really like to know how things go with HTC UK

Hey just as a follow up. very.co.uk refunded me with no questions asked. They don't do replacements so you have to re-order.

Screen White Balance

So looks like my pixel XLs screen has uneven white tones. There is a slight pink tinge on the left side that you can see when the Night Light mode is on. Or any dark grey backgrounds. And white is warmer on the right than the left. Do you guys think this will go away or should I just exchange it? That's the only thing I find defective. Besides that, an awesome phone.
Sent from my Pixel XL using Tapatalk

saywhat4118 said:
So looks like my pixel XLs screen has uneven white tones. There is a slight pink tinge on the left side that you can see when the Night Light mode is on. Or any dark grey backgrounds. And white is warmer on the right than the left. Do you guys think this will go away or should I just exchange it? That's the only thing I find defective. Besides that, an awesome phone.
Sent from my Pixel XL using Tapatalk
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Click to collapse
Unfortunately colour shift is a well know amoled screen issue. Some phones have it more than others, its just a lottery on the type of display you get.
You could see if they will let you exchange for one and hopefully get a better screen.

I have couple of S7 Edge and had a one plus 3, those didn't have any issues. My Nexus 6P had it the worse and got it exchanged couple of times till I got the right one. I might have to do this for the pixel. Sigh... Hate that about AMOLED
Sent from my Pixel XL using Tapatalk

I went through 6 samsung s6's because of this. my note 5 and 7 were perfect.
At the price we paid i would exchange it until its near perfect.
Sent from my KIW-L24 using Tapatalk

If it bothers you, exchange it. Samsung has gotten better this year - both my Note7's had ZERO color shift on white which was a first for me. So far my Pixel XL looks pretty great, but I haven't tried looking too hard to see if it is a problem.

Nitemare3219 said:
If it bothers you, exchange it. Samsung has gotten better this year - both my Note7's had ZERO color shift on white which was a first for me. So far my Pixel XL looks pretty great, but I haven't tried looking too hard to see if it is a problem.
Click to expand...
Click to collapse
Samsung phones don't if you have the profile set to dynamic or whatever it is, it's the mode that over saturates everything. If you put it to natural then it's the same as the pixel.

OnlinePredator said:
Samsung phones don't if you have the profile set to dynamic or whatever it is, it's the mode that over saturates everything. If you put it to natural then it's the same as the pixel.
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Click to collapse
OP's thread title refers to white balance which would mean color calibration/profiles, but the content of his post is actually a problem with screen uniformity. Changing the color calibration is not going to do anything if his panel is not uniform in displayed color.

Bottom half of my screen is super pink. Top half and bottom half of screen are very different colors on white and gray screens. Used the support option in the settings menu. Will have a replacement coming in tomorrow.

I went through 3 6Ps until I got an even screen, they all had tints to varying degree but the last one I got was fine.

I'm going to get mine exchanged.
Sent from my Pixel XL using Tapatalk

Mine has is but honestly I have noticed it to a certain extent on every device I've had that had an amoled display (I have never owned a note or GS7 so I can't comment on them) but yeah, I noticed it right away. Mine is on the top half of the screen. I'm not sure if I'm going to end up exchanging it or not because I'm sure the next one will have it to an extent too and having them hold close to a G for every exchange really would suck. lol
I think some people notice more than other people. I know I notice it on other devices when the owner never does. I had a 6p that was really bad exchanged it and got one much better. I remember one dude exchanging his like 8 times and he said every single one had it.
Note: The title of this thread sound be changed to "pinkish hue" or "pink tint" or something like that

graffixnyc said:
Mine has is but honestly I have noticed it to a certain extent on every device I've had that had an amoled display (I have never owned a note or GS7 so I can't comment on them) but yeah, I noticed it right away. Mine is on the top half of the screen. I'm not sure if I'm going to end up exchanging it or not because I'm sure the next one will have it to an extent too and having them hold close to a G for every exchange really would suck. lol
I think some people notice more than other people. I know I notice it on other devices when the owner never does. I had a 6p that was really bad exchanged it and got one much better. I remember one dude exchanging his like 8 times and he said every single one had it.
Note: The title of this thread sound be changed to "pinkish hue" or "pink tint" or something like that
Click to expand...
Click to collapse
Yeah I definitely notice them. I went through couple of Nexus 6P before I got good one. The galaxy S7 screens are basically perfect. Probably higher quality panels.
Sent from my Pixel XL using Tapatalk

NightHawkUndead said:
Bottom half of my screen is super pink. Top half and bottom half of screen are very different colors on white and gray screens. Used the support option in the settings menu. Will have a replacement coming in tomorrow.
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Click to collapse
Let us know how the replacement is. I'm debating exchanging mine but need to pay off my CC a little first before I have enough to cover a hold for a replacement.
Sent from my Pixel XL using Tapatalk

graffixnyc said:
Let us know how the replacement is. I'm debating exchanging mine but need to pay off my CC a little first before I have enough to cover a hold for a replacement.
Click to expand...
Click to collapse
Replacement arrived today. So far seems perfect. Brand new and screen is much better. No pink tones and white balance is perfect. Very glad I did a replacement now.
Setting up was so easy. Just plugged 2 phones together and it copied everything over to the new one.

NightHawkUndead said:
Replacement arrived today. So far seems perfect. Brand new and screen is much better. No pink tones and white balance is perfect. Very glad I did a replacement now.
Setting up was so easy. Just plugged 2 phones together and it copied everything over to the new one.
Click to expand...
Click to collapse
Sweet. My replacement comes in tomorrow. That gives me good hope for a better replacement.
Sent from my Pixel XL using Tapatalk

NightHawkUndead said:
Replacement arrived today. So far seems perfect. Brand new and screen is much better. No pink tones and white balance is perfect. Very glad I did a replacement now.
Setting up was so easy. Just plugged 2 phones together and it copied everything over to the new one.
Click to expand...
Click to collapse
Sweet! Thanks for the update!
saywhat4118 said:
Sweet. My replacement comes in tomorrow. That gives me good hope for a better replacement.
Sent from my Pixel XL using Tapatalk
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Click to collapse
Mine as well! I ordered it today and just got shipping notification. I'll post an update when I get mine. Hope I'm as lucky as NightHawk with my replacement :laugh:

Interesting. I called support today because my screen fades from white on the bottom to a creamy white at the top. This is with brightness at halfway. If it's at 100% I don't notice it, however it's way too bright to look at. Anyway, Google told me it was within standards and not replaceable.

HyperM3 said:
Interesting. I called support today because my screen fades from white on the bottom to a creamy white at the top. This is with brightness at halfway. If it's at 100% I don't notice it, however it's way too bright to look at. Anyway, Google told me it was within standards and not replaceable.
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Click to collapse
I would call back immediately. That is not within standard and should be replaced. I would be furious if I got that response.
Sent from my Pixel XL using Tapatalk

saywhat4118 said:
I would call back immediately. That is not within standard and should be replaced. I would be furious if I got that response.
Sent from my Pixel XL using Tapatalk
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Click to collapse
They said if it's not noticeable within the top 1/3 of the brightness slider then its within spec. Honestly, it's probably something nobody else would notice, it's that slight. I wish there was some type of way to measure the white scale to prove I'm not crazy.

HyperM3 said:
They said if it's not noticeable within the top 1/3 of the brightness slider then its within spec. Honestly, it's probably something nobody else would notice, it's that slight. I wish there was some type of way to measure the white scale to prove I'm not crazy.
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Click to collapse
They told me the same thing. I saw it more at 1/3 brightness. I notice it less at full brightness but I still notice it

Screen defect

Hi, I got this OnePlus 3, it had a very slight pink tint in right half and no tint on left (on white screen) so I got it replaced. Now the replacement is even worse,bottom and right side is much more pink than before, only top left side is fine, even on grey, I can see the top left portion is more bright than rest. What to do guys, I'm afraid third replacement will be even worse, I previously owned Nexus 6 and it had only pink tint in low brightness not this kind of uneven hue. Please suggest something.

Well, there's nothing you can do except replacing it ...
It can't be worse every time, you'll run out of bad luck eventually ?
Sent from my OnePlus 3 using Tapatalk

ask for RMA phone replacement, mine got replaced after 4 months of purchace.

Anyone from India? Amazon is refusing to replace it, now I don't know about service center, can anyone help me what to do, will service center replace ?

DeveloperOne said:
Anyone from India? Amazon is refusing to replace it, now I don't know about service center, can anyone help me what to do, will service center replace ?
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Click to collapse
They may not replace the phone. But they should change the screen again.
Go to the one plus service center.. the ones they own and manage.. not the ones outsourced.
Btw, I have a similar issue.. on specific greys, the left side (about half a inch) seems brighter than the right side. Only on greys. All other Colors are just fine.
I took it to the non-company owned service center, the guy there couldn't really tell the difference as much as I noticed, but he agreed that he can try changing the screen. Though I haven't really gone that route yet since the phone is less than a month old. Will wait for some time and see. The color variation is fairly minor and not many people I have shown it to have been able to tell the difference.