I used a few Qualcomm Quick Charging phones before, quick charge 2.0/3.0 and they were all pretty quick to charge, like 30 mins 60%. Just before the Razer I had the Oneplus 3T which used the Dash charge technology and that was like superquick.
The razer supposedly has the latest QuickCharge 4+ technology.. but I am yet to see the phone charge "QUICK".
When connected with the original razer wall charger, It is maxing at about 1920Ma using 4.01 V. (checked using ampere app)
I also tried a different usb c cable, on a different quickcharge 3.0 wall charger and it is giving me exatly the same output at 1920Ma max.
This is not right, is anyone else experiencing similar charge speeds ?
Don't know the electrical figures but performance wise mine charges to 60% in the first 40-45mins.
But then sadly it takes a while to finish the full charge. Like another hour.
On the lockscreen it states 'rapidly charging' so it seems to be using the technology. Remember this has a 4000mah battery, what phone were you using before?
That being said I'm getting fantastic battery life so in my case this doesn't bother me.
Good batt life here too. About an hour and 50 minutes from 4% to 100%.
Not sure how right that is. I think it was prolly 30 to 40 minutes to 50% or so.
Funny thing was, I charged while the phone was off, the white icon on the black background showed 100% (no numbers but it was full) but when I started the phone the battery status was 95%.
Ok, I got the other phone replaced because it had couple issues. I put this new phone on charge last night when it was on 7%. On the ampere app it maxed out to like 3000 something Ma and there was a buzzing/whining noise coming from the charger/wall adapter. I left it on charge till like 40% or something and I was not comfortable with the sound from the charger so i removed it.
Put the phone on charge today, it was on 35%. The sound from the charger is still there but not as loud as yesterday. Checked on the ampere app, its pushing on average 1900Ma this time.
35% at 11:27
50% at 11:45
61% at 11:57
75% at 12:13
91% at 12:34
96% at 12:48
1. I still feel the phone is not charging fast enough although it is saying rapid charging. Like mentioned before, connecting the phone to a lower standard quick charge 3.0/2.0 power port is charging at the same numbers..
2. Having looking at these links below, the numbers dont add up to what they are advertising quickcharge 4+ with.
https://www.qualcomm.com/products/features/quick-charge
and https://www.qualcomm.com/news/onq/2...alcomm-quick-charge-4-your-next-mobile-device
3. I've never had any charger/ wall adapter that made such noise. Is this a defective unit, or is such noise on these expected if it is like charging at a faster rate? the previous one was queit.. but then again the previous one did not push over 1900Ma, this one got to over 3000Ma.
Don't know what to tell ya, but I've heard zero noise from the chargers, I've got 2 units. Purposely kept my original instead of using the rma'd charger just in case. I'm not sure what their total sales are vs defective units, would be nice to get some communications from razer though.
I'm glad they got an update out after 5 days, shows they're working on it, but the update broke the sound and there's questions people have, all razer seems to do is say 'contact customer service'. Which isn't very cool when you're sitting there wondering wth is happening with the direction of it all.
Still love the phone though. Best specs of anything out there, sounds like just as many bugs as the pixel 2 or the iphone x too. heh
And it's a bonus to razer since this is their first and those companies have been doing it awhile.
bencozzy said:
Just changed out the charger for a leeco rapid charger it is rapid charging now looks like the wall charger they sent us are bad. That sucks time to call and complain. Also the USB cable is to thin to support rapid charging.
Click to expand...
Click to collapse
I was on live chat yesterday, they said they will go through with the warranty team and try send me a new charger. They will probably just send out the same thing. The dash charge cable my oneplus 3t had was proper thick and that was charging at around 3000-4000mA on average till like 60%, then it would usually slow it down but that was a proper quick charge.
I connect this cable, it pushes to 3000mA for like 5 seconds and then goes back down to 1900mA. I think its either that the equipment they are using is just crap and not ready for quick charge or that they have large number of defective charging units.
Sad to be bumping this but I also have huge amount of noise coming from the charger, I have to say that 60% on standard phones is half or less of what 60% on the razer is, but yeah there is no difference for me from QuickCharge 3 and 4+, it's quite weird.
I'm going to go through and get a new charger, also the cable's lining is also ruined somehow, detached from one of the USB-C ends and as far as I can see seems to be protruding some alloy, most likely just some protection but it's really just what usually happens, also with mices from Razer.
Goodluck to everyone.
I'm using both the included one and my old nexus 6p one and both charge rapidly and pretty freaking fast too
I've come to a conclusion and still awaiting feedback from Razer aswell to confirm this, that either my phone is defective or Razer are claiming to have this phone equipped with QC 4+ but it really is not.
Qualcomm say:
When Quick Charge 4 was announced, it promised to bring even faster charging than its predecessor, allowing a device to go from empty to 50 percent in just 15 minutes.
The current Quick Charge 4 technology, announced in November of last year, promises five hours of charge in five minutes, a 20 percent improvement in charging speed and 30 percent improvement in efficiency than the previous Quick Charge system.
The company announced even more improved specs today: the Quick Charge 4+ system, which the company promises is up to three degrees cooler, up to 15 percent faster and 30 percent more efficient than Quick Charge 4.
So can anyone confirm that you are getting these numbers when charging your phone? No way near what Im getting. I've tested and compared the charge speed using Ampere App and could not see a single difference between QC 3.0 and 4+ on this phone. I've used the original wall adapter + usb c cable combinations as well as using a standard QC 3.0 wall adapter and a usb 3.1/3.0 cable.
The phone starts charging at around 3800mA upto 25% then reduces drastically to 1800mA and charges to full charge. Issue lies here because at 1800mA the phone is NOT quick charging. It charges quick upto 25%, very quick actually but after 25% it charges very slow. I know the fact that due to heat the phone will not charge at 3800mA throughout so would need to drop but this drop should not be at 25%. My oneplus 3T used to charge at around 3000-4000mA 60-70% then used to drop towards 1500mA-2500mA mark and would complete the charge at this rate. It was very quick, 0-70% was like in 30 minutes.
This is what I've got yesterday.
Started Charge @ 14:53 / 15% / 3800mA
14:57 / 21% / 42 mins untill full
15:01 / 26% / 44 mins untill full
Charge current decreased from 3800mA to 1800mA
15:06 / 30% / 50 mins untill full
15:10 / 34% / 51 mins untill full
15:15 / 39% / 49 mins untill full
15:21 / 46% / 45 mins untill full
15:27 / 51% / 42 mins untill full
15:41 / 64% / 33 mins untill full
16:02 / 80% / 20 mins untill full
16:16 / 91% / 10 mins untill full
16:30 / 96% / 5 mins untill full
16:38 / 98% / 3 mins untill full
16:45 / 100% / Charged
Took 108 minutes for full charge from 15%. This cant be right for sure? Can anyone confirm.
Note: I've had no apps running or anything in the background. Also note at 14:57 it said 42 minutes for full charge, 30 minutes later it was still saying 42 minutes for full charge
I think I'm going through the same thing. I'll charge and test it.
My experiences are similar to others. I am not using the box charger. I am using 2 types: Motorola TurboPower 30 USB-C, and the AUKEY 70W Charging station (Using the QC 3.0 port). I have no idea if its doing QC4+.. It just says "charging rapidly". I am using an app called AccuBattery pro. It is at 85%. See the attached picture for the metrics charging on the Motorola charger. The one thing I miss, which my Nexus 6 did without an app, it would tell me how much time until full.
https://drive.google.com/open?id=1y46nBEN2ecXQFMXa6ruYsrZCLofMQhOL
alexaraz14 said:
I've come to a conclusion and still awaiting feedback from Razer aswell to confirm this, that either my phone is defective or Razer are claiming to have this phone equipped with QC 4+ but it really is not.
Qualcomm say:
When Quick Charge 4 was announced, it promised to bring even faster charging than its predecessor, allowing a device to go from empty to 50 percent in just 15 minutes.
The current Quick Charge 4 technology, announced in November of last year, promises five hours of charge in five minutes, a 20 percent improvement in charging speed and 30 percent improvement in efficiency than the previous Quick Charge system.
The company announced even more improved specs today: the Quick Charge 4+ system, which the company promises is up to three degrees cooler, up to 15 percent faster and 30 percent more efficient than Quick Charge 4.
So can anyone confirm that you are getting these numbers when charging your phone? No way near what Im getting. I've tested and compared the charge speed using Ampere App and could not see a single difference between QC 3.0 and 4+ on this phone. I've used the original wall adapter + usb c cable combinations as well as using a standard QC 3.0 wall adapter and a usb 3.1/3.0 cable.
The phone starts charging at around 3800mA upto 25% then reduces drastically to 1800mA and charges to full charge. Issue lies here because at 1800mA the phone is NOT quick charging. It charges quick upto 25%, very quick actually but after 25% it charges very slow. I know the fact that due to heat the phone will not charge at 3800mA throughout so would need to drop but this drop should not be at 25%. My oneplus 3T used to charge at around 3000-4000mA 60-70% then used to drop towards 1500mA-2500mA mark and would complete the charge at this rate. It was very quick, 0-70% was like in 30 minutes.
This is what I've got yesterday.
Started Charge @ 14:53 / 15% / 3800mA
14:57 / 21% / 42 mins untill full
15:01 / 26% / 44 mins untill full
Charge current decreased from 3800mA to 1800mA
15:06 / 30% / 50 mins untill full
15:10 / 34% / 51 mins untill full
15:15 / 39% / 49 mins untill full
15:21 / 46% / 45 mins untill full
15:27 / 51% / 42 mins untill full
15:41 / 64% / 33 mins untill full
16:02 / 80% / 20 mins untill full
16:16 / 91% / 10 mins untill full
16:30 / 96% / 5 mins untill full
16:38 / 98% / 3 mins untill full
16:45 / 100% / Charged
Took 108 minutes for full charge from 15%. This cant be right for sure? Can anyone confirm.
Note: I've had no apps running or anything in the background. Also note at 14:57 it said 42 minutes for full charge, 30 minutes later it was still saying 42 minutes for full charge
Click to expand...
Click to collapse
I have the same exact issue
Can you guys all test your charge using the Ampere app and jot down the numbers like I have done. Make sure you put it on charge when the battery is below 25%. If everyone is getting the same numbers then the phone does not come with QC 4.0+ and/or it cannot handle heat properly hence it is only charging quick upto 25%. Or else, some of us have bad units.
alexaraz14 said:
Can you guys all test your charge using the Ampere app and jot down the numbers like I have done. Make sure you put it on charge when the battery is below 25%. If everyone is getting the same numbers then the phone does not come with QC 4.0+ and/or it cannot handle heat properly hence it is only charging quick upto 25%. Or else, some of us have bad units.
Click to expand...
Click to collapse
Here you go:
@5% - 3930 - https://drive.google.com/open?id=1ppfiIwponwLtug8KlYOA5xXcrBdLkDx5
@15% - 3890 - https://drive.google.com/open?id=12b3DDS3jIWnGKXLUpSP3m_iMcoemwSLz
[email protected]% - https://drive.google.com/open?id=1pQRIpkOJ7AcHKqNBqfRqNO2g9ZrpKf3b
@25% - 1960 - https://drive.google.com/open?id=1R2w6FsdIWomRk6XWgitom513skUqrRIj
I'm experiencing the same behavior you are using the QC4+ Charger and cable that came with it.
I did get in touch with Razer and at first they were not willing to accept that there is a problem and they were insisting that the behaviour was normal. After forcing them to "explain" why it was normal, they could not really say anything so they gave up on it and now they are saying I could send the device in for them to check it. I also got the half screen freezing issue which I believe is a hardware problem (somewhere on this forum and Razer forum confirmed) so I have just put a RMA request and will be testing out the replacement device when I get it. If the replacement phone is no different and all you guys are getting the same numbers then like I said, I dont think Quick Charge 4+ is implemented to their devices and its just "false advertising". I cant think of anything else.
Had the same issue charging stops at 20%
but the problem is not constantly appearing
Well so far we have yet to see someone come and say Quick Charge on their phone works after 25%.
Bit of a misunderstanding
So first of all Qualcomm states up to 50% battery in 15 minutes, but that will only hold true if used on the smallest of smartphone batteries aka round or just bellow 2000mah.
So technically 1000mah in the first 15 mins which will be about %25 of the razer's 4000mah battery.
Razer is selling the chargers themselves on Amazon on the razer store and in the description they quote up to %50 battery in 40 minutes which in real life means 50 percent in ideal lab situations.
So your phone and charger are working correctly and at the maximum nowadays technology allows.
Just always remember with anything new that comes out with technology like when they touted the up to 4g speeds theoretical limit this and that etc hardly anyone if ever anyone will ever have the pleasure of experiencing the up to... that has been touted.
I hoped this helped and maybe clarified things for some people.
xXBigsmokeXx said:
So first of all Qualcomm states up to 50% battery in 15 minutes, but that will only hold true if used on the smallest of smartphone batteries aka round or just bellow 2000mah.
So technically 1000mah in the first 15 mins which will be about %25 of the razer's 4000mah battery.
Razer is selling the chargers themselves on Amazon on the razer store and in the description they quote up to %50 battery in 40 minutes which in real life means 50 percent in ideal lab situations.
So your phone and charger are working correctly and at the maximum nowadays technology allows.
Just always remember with anything new that comes out with technology like when they touted the up to 4g speeds theoretical limit this and that etc hardly anyone if ever anyone will ever have the pleasure of experiencing the up to... that has been touted.
I hoped this helped and maybe clarified things for some people.
Click to expand...
Click to collapse
There is nothing to misunderstand here. The last phone I used had a 3400mAh battery and charged to 60% in 30 minutes. Razer has the extra 600mAh yes, maybe the charge technologies are not exactly the same yes agree on that too, but this does not mean that the 4000mAh Razer could only handle Quick Charge upto 25%. Whats the point of having the technology if the remaining 75% is going to be slow. Doesnt make any sense, Quick Charge 3.0 devices dont work like this so why should it be this way on this phone.
Took 108 minutes for full charge from when the phone was on 15%. Said 42 minutes for full charge. 30 minutes later it was still saying 42 minutes for full charge.
Im just not convinced that Quick Charge 4+ is working as it should on this phone. Either software or hardware related dont know but something is wrong. On this forum or the Razer forum cant exactly remember but some guys were saying how the provided usb c cable was not even a proper usb c cable and it was too thin. Just thinking maybe that might also be a reason or maybe not i dont know.
For a 3400 mah battery to charge to 60% in 30mins you would need more than 7amp charger .
I don't even know one if they exist.
Related
It takes mine ages. I can leave it plugged in for hours and it only charges a bit. Right now Battery Monitor widget estimates 8 hours on "AC" and 12 hours on "USB" for a 100% charge - 3/4 hours from 64%. That's slow, no?
I only get +2-400mA (341mA right now, sometimes less, or more) when plugged into my 5v-1A AC charger. How about you guys?
Any one else got charge times from a program like Battery Monitor Widget?
Takes about 4 hours from 1% to 100%
my HOX is charging.. i plug it at 9% 1 hour and 40 minute ago.. its 71% now..
Supaiku said:
It takes mine ages. I can leave it plugged in for hours and it only charges a bit. Right now Battery Monitor widget estimates 8 hours on "AC" and 12 hours on "USB" for a 100% charge - 3/4 hours from 64%. That's slow, no?
I only get +2-400mA (341mA right now, sometimes less, or more) when plugged into my 5v-1A AC charger. How about you guys?
Any one else got charge times from a program like Battery Monitor Widget?
Click to expand...
Click to collapse
That's very very slow. Check your cables, are they frayed? Cos I'm currently using the cable that came with my Desire Z and it's starting to fray pretty bad, and I'm only getting about 300-400mAh charge in. Used to charge at around 750+. I switched USB Cables (same charger, just different cables) and my charge rate jumped back to 750. Do note that charge rate slows down the closer it gets to 100%.
Mine took almost 3hrs for 0 to 100% charge.
3-4 hours from 5% to 100%
On the USB in college I get 20% is 2 hours lol on charger about 3 hours.
Sent from my HTC One X using xda premium
That's weird then. Maybe I should buy a new cable. Do most of you get 700mA+ readings when charging?
The cable is very new, but I did get it from a shady seller - maybe it has a problem. I will get a new USB cable this evening.
It COULD be the problem? That's only from my own testing though. Try it with a friend's cable or something. Nokia and Samsung phones use the same Micro USB to charge.
Mine will go from 2% to 100% in 3 hour 5 min with an USB charger of 1.5A output.
jenglish7 said:
Mine will go from 2% to 100% in 3 hour 5 min with an USB charger of 1.5A output.
Click to expand...
Click to collapse
Unfortunately the HOX is limited to a 1A input charge /:
i'm at my wits end, i bought an HTC one X today, and plugged it to the charger cos it was 7% of energy, it's been off for 3 hours and i turn it on and it says 8%, i'm using the cable and the charger that came with the cellphone, what could i do?, i even got a message while running the setup procedure that the phone consumes more energy than what it receives via AC, what to do? i'm worried
mp3elv said:
i'm at my wits end, i bought an HTC one X today, and plugged it to the charger cos it was 7% of energy, it's been off for 3 hours and i turn it on and it says 8%, i'm using the cable and the charger that came with the cellphone, what could i do?, i even got a message while running the setup procedure that the phone consumes more energy than what it receives via AC, what to do? i'm worried
Click to expand...
Click to collapse
You've got a misbehaving app somewhere. Restart your phone and try again.
with the original charger and cable, it takes me roughly 3 hrs to fully charge my one X from 10%~ to 100%
with the cheap cable I bought and the Iphone charger, it takes me 4 hrs to charge from 9% to 90% ~ about 5 hrs to fully charge ~
I don't use my laptop's usb to charge, and I believe it will take much longer ~
With the official HTC cable that came in the box its taken me 3 hours to charge about 40%. Please someone tell me this is faulty.
Also the battery has never lasted more than 2hours 20 mins on screen with medium/heavy usage. and no more than 1 hour 30 with heavy usage (HD Video/streaming)
ALso when i unplug the charger at 100% it drops down to 90% within 10 minutes and then continues to plummet. I got around 6hours off screen time with music playing before it died.
Anyone have this issue?
mp3elv said:
i'm at my wits end, i bought an HTC one X today, and plugged it to the charger cos it was 7% of energy, it's been off for 3 hours and i turn it on and it says 8%, i'm using the cable and the charger that came with the cellphone, what could i do?, i even got a message while running the setup procedure that the phone consumes more energy than what it receives via AC, what to do? i'm worried
Click to expand...
Click to collapse
The same thing happened to me today. I've noticed charging from a computer's USB gives a higher charge amperage.
I just ordered a 2A USB charger, but I also found that if I power off the phone and charge it, it charges very quickly.
ahmadcentral said:
With the official HTC cable that came in the box its taken me 3 hours to charge about 40%. Please someone tell me this is faulty.
Also the battery has never lasted more than 2hours 20 mins on screen with medium/heavy usage. and no more than 1 hour 30 with heavy usage (HD Video/streaming)
ALso when i unplug the charger at 100% it drops down to 90% within 10 minutes and then continues to plummet. I got around 6hours off screen time with music playing before it died.
Anyone have this issue?
Click to expand...
Click to collapse
That sounds like a serious problem. I would send it back. Although, you should poke around and see what's consuming all the energy.
Charging times without looking at the battery monitoring application reporting where energy is spent does not help much to understand where the problem is.
If the phone is really idle with good GSM coverage, no particular GSM activity and Wifi switched off, then more than 2 or 3 hours either shows that the charger isn't powerful enough (could happen with a car cigarette-lighter->USB charger or any charger that delivers less than 1A/H), or a faulty charger or battery.
If one has good charging times when the phone is switched off, then the problem is more likely related to the software running in the phone, fiddling with the phone while it's charging (keeping the screen on) or because of RF activity (GSM, Wifi).
So first switch the phone off, charge it at 100%, look at the time it took and if it's okay then look at the battery monitoring app to understand where energy is spent when the HOX is turned on...
what apps or widget do u guys use to see how much current(mA) is being charge to the phone?
hi all
mine charges from 25% to full in a little over 2 hrs
thats with the htc charger that came with it an the usb supplied by htc .... i have other leads that i used with my old deisre (non htc) and i gfet a very slow charge time .... i have got from ebay som high quality leads (if 2.99 post free is high quality) and they charge quickly so id say the onex is quite fussy over what leads you use to charge it
mind you im loving the phone have rooted mine and have the leedriod rom which is awsome
tony
Anyone else notice that with the supplied charger charging ins't what it should be. My iPhone 5 charged almost twice as fast as this phone. I find it kind of annoying. I did order one of these chargers hoping that solves the issue.
http://www.amazon.com/gp/product/B00HPTU00E/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
The supplied charger is charging rapidly no doubt.
I guess not less than 1% per minute - particularly when below 70%..
jauhien said:
The supplied charger is charging rapidly no doubt.
I guess not less than 1% per minute - particularly when below 70%..
Click to expand...
Click to collapse
No its not. Especially when your using the phone and its on 5% plugged in. Takes forever to reach 6%.
I'm having literally no issues with charging from dead to 25% in about 15 minutes. 2 hours to 100% im very happy with the speed of charging and this is using my m8 charger as the m9 one is still sealed in box.
Sent from my D5803 using XDA Premium HD app
MattMJB0188 said:
No its not. Especially when your using the phone and its on 5% plugged in. Takes forever to reach 6%.
Click to expand...
Click to collapse
I went with this one and it working like a champ, 30% to 100% in 50 min
https://www.amazon.com/gp/product/B00QTJZ3D0/ref=od_aui_detailpages00?ie=UTF8&psc=1
I've been using the GS4 charger, with a high output cable. The Samsung charger is 1.5A where the HTC m8/m9 charger is 1.0A
the supplied charger is definitely giving 1.5 amps to mine. charges up pretty quick. with a quickcharge 2.0 charger it's crazy fast to charge.
One thing to note is it will take a faster charge the lower the battery level is, which means more heat. if you're also gaming with it, you could be bumping against the battery charging cutoff temperature. I only ever saw this happen on my Tegra HOX+. IIRC HTC has the notification LED blink in alternating green and orange/red when this happens. I'm guessing you would have mentioned temperature in the OP if this was the case, but I figured I'd bring it up.
gonzo237 said:
The Samsung charger is 1.5A where the HTC m8/m9 charger is 1.0A
Click to expand...
Click to collapse
Just spread your arm, pick whether HTC M8 or M9 charger, and read upon it.. 8)
Both M8 and M9 chargers are - 1.5 Ampere.. furthermore both handhelds are charging fast - otherwise if the cable is a problem..
jauhien said:
Just spread your arm, pick whether HTC M8 or M9 charger, and read upon it.. 8)
Both M8 and M9 chargers are - 1.5 Ampere..
Click to expand...
Click to collapse
Sorry, meant it was 1.5a for HTC and 2.0a for the Samsung one. Didn't have them on hand to check.
iPhone 5 battery is 1,440 mAh... M9 battery is 2,840 mAh. 50% charge of Iphone battery doesn't equal 50% charge of M9 battery, in terms of charge time.
I believe the rate of charging to decrease while you use it to prevent the phone from overheating. (My M8 does this as well)
My stock charger is fast, and my quick charge 2.0 is crazy fast.
MattMJB0188 said:
No its not. Especially when your using the phone and its on 5% plugged in. Takes forever to reach 6%.
Click to expand...
Click to collapse
If you are using your phone and charging at the same time, it will take longer to charge....
as someone who had a nexus 6 with turbo charging. this is bad. charging is so slow.
joetang97 said:
If you are using your phone and charging at the same time, it will take longer to charge....
Click to expand...
Click to collapse
I got a qualcomm 2.0 charger and now its super fast.
MattMJB0188 said:
I got a qualcomm 2.0 charger and now its super fast.
Click to expand...
Click to collapse
Yeah, this. I got an HTC Rapid Charger 2.0 for it just to be sure since I knew with certainty it's Quick Charge 2.0. In retrospect perhaps not the best move considering I'm essentially incentivising HTC for not including one in the box from the get go, but whatever.
MattMJB0188 said:
No its not. Especially when your using the phone and its on 5% plugged in. Takes forever to reach 6%.
Click to expand...
Click to collapse
Yup i got the same issue gonna take me 6-11hrs to charge and its very slow charging
I had a similar problem to OP. The second night I had my phone I plugged it in at 11 pm with about 5% battery left and went to bed. At 5:15 the next morning (6 hours later) it was only at 85%. I can't tell if there's still a problem or I just think there is because I'm paranoid about it now. I haven't run my battery down that low since, and looking at the charge current with Ampere seems somewhat inconclusive. I may have to run it down and then keep an eye on it while charging to see what's going on.
Something IS wrong with SOME M9 phones (I think)
I have one of the "bad" ones. Mine takes hours and hours to charge, whether on the cable and plug that came in the box, or on any others that I have around - some I know are 2 Amps. I think there is something seriously wrong with some of these phones, based on what I am reading in this thread, and on my own example. I have had my M9 for just a few days.
I'd like to post a follow up to this thread after having the phone for a couple of weeks now.
I've had several occurrences where my phone didn't fully charge overnight. The worst was a few days ago, I plugged it in at 5% and the next morning (6-8 hours) it was at 1%, it actually lost charge. I noticed before unplugging it so I looked at the history in Battery Widget Reborn and it showed the battery level just slowly dropped from 5% to 1% without any jumps or dips. The battery icon at the top of the screen showed it was charging but it died at that point so I didn't get a chance to open Ampere.
I think it's the charger (and/or the cable) that came with the phone. I've tried several other chargers that have all worked reliably:
- The QuickCharge 2.0 charger that came with my wife's S6 charges my phone really fast.
- I have a Kmashi external battery that also seems to charge it relatively quickly.
- Two older chargers that are several years old (both rated 5 volts at 0.7 amps) charge it from around 30% to full in 3-5 hours.
At first I thought it might have been a wakelock problem, but the battery has been dropping so slowly when the phone is just sitting in my pocket that I'm confident now that it's not wakelocks. I don't know if HTC is likely to send a replacement, but I'm going to stop into the Verizon store that I got the phone from to see if they'll replace it.
Gilligan
My phone is also odd when charging.
Half of the time it takes 6 hours or more to charge. If I look at GSAM battery monitor it shows a charge current of around 350mA. If I then unplug the charger and reconnect after 15 seconds I get over 1300mA charging current, most of the time. (It takes GSAM a while to show an accurate reading). Occasionally it will take a few tries to get it right. Once I get a good reading over 1300mA the phone will charge in 1.5 hours like it should.
Something very buggy about this phone's charging circuit. I get the same behaviour with all chargers and cables, even my battery bank.
MattMJB0188 said:
Anyone else notice that with the supplied charger charging ins't what it should be. My iPhone 5 charged almost twice as fast as this phone. I find it kind of annoying. I did order one of these chargers hoping that solves the issue.
http://www.amazon.com/gp/product/B00HPTU00E/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
Click to expand...
Click to collapse
I use a 2A tablet charger from my hp touchpad. Charges from dead to 100% in 45 minutes.
Compared to my S8 it does not charge fast, is there a setting I need to enable for fast charge?
Bobby Buggs said:
Compared to my S8 it does not charge fast, is there a setting I need to enable for fast charge?
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You have to turn off battery care or else the last 20% charges very slowly.
According to my research, with battery care it charges fast(8V 1,5A) until 50% of the battery, then it goes 5V 1A.
Are you using a Quick Charge enabled charger or the standard one delivered with the phone?
I did some tests today at work, charged from 0% to 90% with battery care ON, and bluetooth ON.
0:00 - 0% - 8,6V 1,3A
0:04 - 5% - 8V 1,3A
0:08 - 10% - 8V 1,3A
0:18 - 27% - 7,7V 1,3A
0:26 - 33% - 7,7V 1,3A
1:00 - 73% - 5,3V 1,3A
1:19 - 85% - 5,8V 0,6A
1:30 - 90% - 5,5V 0,6A
I don't have this phone but try installing Ampere from the Play Store. If you see it charging anywhere in the 2000+ mA range it's doing Quickcharge. Keep in mind it does so up until 80% I believe. At least that's what my Axon7 does but I believe that's how Qualcomm Quickcharge 3 is designed- to rapidly charge until the last bit to maintain battery health. Notice the numbers in the person's measurements above how it ramps down after 80%.
Also, if you purchase any 3rd party chargers make sure to only buy models Qualcomm says are certified for Quickcharge. There's a PDF on their site that lists all of the certified chargers.
My Axon7 will charge at around 2300-2400ish mA until 80% and then drop to around 500mA for the remainder. I also might have to reseat the cable if it's not kicking in.
But that last 20% is by no means quick. That's why these fast charging technologies advertise them with slogans like "15 minutes for 2 hours charge" or whatever. The slogan only applies to the quick charging timeframe - you will get a couple of hours if, say, you began charging at 25% . If you want to get a full 100% it'll still take an hour or more to trickle charge the last 20% or whatever.
Personally, I bought a certified Quickcharge 3 charger for my car and 1 for the house, the OEM charger I use at work, and at night I use an old charger that isn't Quickcharge. It's really mainly handy for the car when you need to get that oomph when you're out and about.
I have had my S22 base for about a week, and while I am still concerned with the life I'm getting (same apps and usage pattern, about 4+ hours of SOT and 15 hours of mixed use) vs the S9, I had decided to keep it until ...
I can't get the thing to super/fast charge. I do not have a Samsung charger (waiting until I get my voucher) but do have a number of 15W and 25W PD-compliant chargers that work on everything from my S9 to my laptop. Unless I turn the phone off, all of those chargers charge S22 at a rate of 10-20% per hour, with Accubattery readings in the 200-1100 maH range, NEVER a value over that. The battery temp and voltage are well in spec. It is currently plugged into my laptop PD compliant charger at a rate of 900 mA with a "time to 100%" of 30h.
Likewise, I bought 2 car chargers that are S21 certified as well as QC3.0 and PD3.0. It has a 30W port. I used the cable that came with either charger (I've tried a ton of cables) and sometimes it gives a "0mA" reading while other times it goes 200mA-800mA at a good voltage. That means while I don't lose charge, I also don't gain. On my 30 min drive home I went from 23% to 24% with dark mode and no apps running.
Finally, to extend the mystery, depending on which aftermarket charger I use the phone itself thinks I'm Fast Charging or Super Fast Charging, reporting that on the lock screen and battery screen. On that screen it says something like 30m to 100% even though the observed charge rate is much lower.
Samsung won't talk to me unless I'm using a Samsung charger and I can't wait until I get the voucher/those are in stock ... I have 5 days to return it and unless you can help me (Obi Wan) I'll be back on that track.
icewiz1 said:
I can't get the thing to super/fast charge. I do not have a Samsung charger
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I use my old 25W (original from N10+) charger and it takes about 1 hour to charge from 15-20% to full. I have the DevCheckPro app showing me at the start 17-18W and about 6-7Amps of charge load initially, at the beginning.
Hi all!
I have a 2 weeks old S21 FE, and a brand new Samsung original 25W PD adapter + original USB-C to USB-C cable. I am very disappointed with the charging speed, both for wired and wireless charging. I have obviously enabled fast charge & fast wireless charge in settings. The cable, socket and so on is 100% fine. The phone's diagnosis tool reports that all is OK.
WIRED: At 27% battery, estimated 62 minutes left to fully charged. At 55% battery, estimated 45 minutes left to fully charged. At 87% battery, estimated 26 minutes left to fully charged.
WIRELESS, with a 15 W charger+same adapter/cable as above: At 13% battery, estimated 3 hours and 50 minutes(!!) left to fully charged. At 55% battery, estimated 2 hours left to fully charged. At 72% battery, estimated 73 minutes left to fully charged.
Is this really normal?
The Samsung chat person suggested:
1. Charge/discharge the phone 2-3 times after it's new, to "stabilize the battery". I guess I haven't fully charged/discharged (100%/0%) 2-3 times. However, I do not really believe it's gonna work.
2. Reset all settings. I'd rather not - as I will lose some hours of customizing-work. I do not believe this will do it, anyway.
3. "We have a fast charge adapter on the website, it's supposed to work very well". Obviously, and not surprisingly, the ***** haven't read what I wrote.
4. Activate Secure Mode and test again. Did it, doesn't have any effect.
5. And here it comes, the suggestion they really like you to try, but the one that you don't wanna try after customizing and downloading and getting stuff just as you want it: reset to factory settings!!! The favorite customer service way to "help". Obviously, I'd rather not.
So.... Any owners of this phone (or similar)? What's your charging experience? Does it "stabilize" after som charge/discharge?
Thank you so much, I appreciate it. Great phone, apart from charging speed....
Can confirm minutes for wired, same here. Samsung is not the best in case of charging speed
Put in airplane mode or turn off for better speed. Once phone is hot it stops charging completely, they have huge battery protection I guess. It may also limit the charging speed by default
Thank you. It seems strange though, because I have a Samsung A52 phone for work. It is a quite basic phone, but charges incredibly fast. I have tried the A52 supplied charger on the S21 FE, but still the same slow speed... The A52 charges 0-100 in much less than an hour, if I remember correctly.
Disappointed!
Not sure, if that helps, but you might check the app called AMPERE.
I will put the Google Play link below.
Every time I am troubleshooting the charging on any Android device I use this app.
It will basically tell you with what current is consumed by the device in real time.
My S21FE (SD888) can take max 3000 mAh (3 amps).
I would say it's not bad.
It gets anyways too hot to my opinion with the 3 amps , so I am charging only with max 1300 mAh ...
So install the Ampere app on the A52 and also on the S21 FE and let's see if the numbers will be the same with the same power-brick and cable or not ...
AMPERE Google Play Link
epssen said:
Hi all!
I have a 2 weeks old S21 FE, and a brand new Samsung original 25W PD adapter + original USB-C to USB-C cable. I am very disappointed with the charging speed, both for wired and wireless charging. I have obviously enabled fast charge & fast wireless charge in settings. The cable, socket and so on is 100% fine. The phone's diagnosis tool reports that all is OK.
WIRED: At 27% battery, estimated 62 minutes left to fully charged. At 55% battery, estimated 45 minutes left to fully charged. At 87% battery, estimated 26 minutes left to fully charged.
WIRELESS, with a 15 W charger+same adapter/cable as above: At 13% battery, estimated 3 hours and 50 minutes(!!) left to fully charged. At 55% battery, estimated 2 hours left to fully charged. At 72% battery, estimated 73 minutes left to fully charged.
Is this really normal?
The Samsung chat person suggested:
1. Charge/discharge the phone 2-3 times after it's new, to "stabilize the battery". I guess I haven't fully charged/discharged (100%/0%) 2-3 times. However, I do not really believe it's gonna work.
2. Reset all settings. I'd rather not - as I will lose some hours of customizing-work. I do not believe this will do it, anyway.
3. "We have a fast charge adapter on the website, it's supposed to work very well". Obviously, and not surprisingly, the ***** haven't read what I wrote.
4. Activate Secure Mode and test again. Did it, doesn't have any effect.
5. And here it comes, the suggestion they really like you to try, but the one that you don't wanna try after customizing and downloading and getting stuff just as you want it: reset to factory settings!!! The favorite customer service way to "help". Obviously, I'd rather not.
So.... Any owners of this phone (or similar)? What's your charging experience? Does it "stabilize" after som charge/discharge?
Thank you so much, I appreciate it. Great phone, apart from charging speed....
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So I had a similiar problem here.. My issue was I got a 'moisture is detected in my port' message. Therefore my phone would stop charging.. when the error finally went away Fast/Super fast charging also stopped working.. I took my phone to a Samsung authorised service centre near me ( Closest Samsung was about 2 hrs away) They fixed my phone within 3 days. Replaced my port and the cable between the motherboard and charging block.
Now my phone works 100%
It might be the same issue maybe not. But maybe try different cables and chargers as well.
Otherwise take your phone in for repairs. It should be still under warranty and would cost you nothing.
It seems like the s21fe has a lot of dud phones it looks like
androiduser12345678 said:
Not sure, if that helps, but you might check the app called AMPERE.
I will put the Google Play link below.
Every time I am troubleshooting the charging on any Android device I use this app.
It will basically tell you with what current is consumed by the device in real time.
My S21FE (SD888) can take max 3000 mAh (3 amps).
I would say it's not bad.
It gets anyways too hot to my opinion with the 3 amps , so I am charging only with max 1300 mAh ...
So install the Ampere app on the A52 and also on the S21 FE and let's see if the numbers will be the same with the same power-brick and cable or not ...
AMPERE Google Play Link
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Can confirm this. However after my repair I got over 3000mAh charge.
Before the repair it only did 800mAh
Mine is also faulty. Battery life is terrible and charging became very slow.
Using samsung 25w sfc charger.
Sending it to repair tomorrow.
But i must note that in all cases you must try a factory reset. It can fix a lot of user issues as well as glitches. But in my case the problem is hardware based.
ish4d0w123 said:
Mine is also faulty. Battery life is terrible and charging became very slow.
Using samsung 25w sfc charger.
Sending it to repair tomorrow.
But i must note that in all cases you must try a factory reset. It can fix a lot of user issues as well as glitches. But in my case the problem is hardware based.
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Seems like we get a lot of dud phones. I had same issue.. formatted my phone etc. I ended up taking it to samsung for repairs got it back and its fixed.. but phone isn't 100% as it was.. gets very laggy after a while..
Billabomb75 said:
Seems like we get a lot of dud phones. I had same issue.. formatted my phone etc. I ended up taking it to samsung for repairs got it back and its fixed.. but phone isn't 100% as it was.. gets very laggy after a while..
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Yes, there is something wrong with this phone. Mine has severe overheating issues.
Try taking it out of the case, in case you use a case. Helps a lot with heat dissipation and this phone needs all the help you can give it during the summer.