Develop Bugs

Verizon just charged me for my M9 so might be shipping out on 4-7-15

Verizon just charged me for my M9 so might be shipping out on 4-7-15
I just see they put the charge on my credit card so I bet the verizon M9's are shipping out today !!!!!!!!!!!!

WOHOO! This would make my Thursday.

They charged me too yesterday at around 6 pm.
Still no shipping info, but they did added more info under my recent orders in my vzw online account.
They should ship it already!

this is all i see since yesterday
Product(s):HTC One® M9 in Silver Gold
4G 4FF PRE-INSTALLED NFC SIM
Status:Your order is currently being processed. Please check back later.

Jrocker23 said:
this is all i see since yesterday
Product(s):HTC One® M9 in Silver Gold
4G 4FF PRE-INSTALLED NFC SIM
Status:Your order is currently being processed. Please check back later.
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That's what it said on mine yesterday, but the day before it didn't. It used to say just HTC One M9 without color info or pre-installed SIM details.

Shipped Yay
Mine said the same thing Yesterday that it was processing it. But today its shipped. Cant wait.
Product(s):
HTC One® M9 in Metal Gray
4G 4FF PRE-INSTALLED NFC SIM
Tracking Number:
XXXXXXXXXX
Shipment Courier:
FedEx
Shipment Description:
FDX PRTY OVNT 10:30A
Shipment Date:
04/08/2015
Status:
Your order has been shipped.

firedodge said:
Mine said the same thing Yesterday that it was processing it. But today its shipped. Cant wait.
Product(s):
HTC One® M9 in Metal Gray
4G 4FF PRE-INSTALLED NFC SIM
Tracking Number:
XXXXXXXXXX
Shipment Courier:
FedEx
Shipment Description:
FDX PRTY OVNT 10:30A
Shipment Date:
04/08/2015
Status:
Your order has been shipped.
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Did it just change?

yankele said:
Did it just change?
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Sometime this morning i checked and thats what i found it said. Last night it was still processing still.

firedodge said:
Sometime this morning i checked and thats what i found it said. Last night it was still processing still.
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Just got my tracking number 2 minutes ago! I paid for next day so I'm getting mine tomorrow!
Sent from my SM-G900V using XDA Free mobile app

Mine just shipped via FedEx and will be delivered on Friday!

Mine is coming on friday also. Glad everyone seems to have theirs shipped.
Now we just need s-off because I will still run my m8 till we get full root for custom roms, I will just tinker with my m9 till then.
Anyone have a java card or know much about them ?
I"am interested cost wise and if they only work so many times or ?

Yes, you buy the java card with a certain amount of credits. They can only be used a certain number of times. I think these run about 1200-1500. I thought they came with 500 credits but may be mistaken.
What kills me is mine is sitting in the FedEx facility 25 minutes from my house and I know they won't deliver early. UPS does at times but I've never seen FedEx deliver early.
jcase has already said he is sure they can get S-Off on the M9 so most likely will get It soon after we get our M9's

Mine is on vehicle for delivery! I'll post pictures when I get it!

I got it! Now to set it up!

yankele said:
I got it! Now to set it up!
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Nice! I assume you did 1 day delivery? What are your initial thoughts?
Looks like you work in a car dealer

Its In
Finally got it in. M8 on the left and M9 on the right. Cant wait for root and custom recovery.

I will get mine tomorrow I believe verizon had fed ex delay my delivery until friday, because mine ewas picked up like 2am in pa then went to newark nj and sat there for 11 hours.
Many times I get ground shipments from pa to ohio in one day and 2 day is supposed to be faster so I really should have received mine today but THANK YOU VERIZON for that.

Mike02z said:
Nice! I assume you did 1 day delivery? What are your initial thoughts?
Looks like you work in a car dealer
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Yeah, 1 day delivery. I'm really liking it! The biggest change exterior wise besides the camera is the sharp edges which I'm really enjoying. I already adjusted the settings on the camera as per that camera post on the picture quality thread said and the pictures do look better.
Also, no heating problems, even when I was installing all 40+ apps from Google's backup and another 15 updates after that.
I like it a lot, and all I have to say about the haters on Sammy's side is that, finally the got to beat HTC with their camera and got close to the One lineup build quality and they are roaring out of control about it... I guess they couldn't say much about HTC before and now they are parading about it.
Hope you guys get yours soon!

Mine arrived yesterday! I've had it now for 24 hours.

I have had mine for a little over 24 hours and so far I'm fairly impressed with the speed
Pro's:
Much faster. The whole experience just seems quicker. Bench test scores are off the chart.
Pictures certainly are clearer with far better detail.
Sense 7 is an improvement over 6 (as soon as we have S-Off and GPE, Sense is history anyway)
Cons:
Don't like the volume button placement
When you push it, this phone gets pretty warm. Even through a case I feel it getting warm when pushing it.
Not a big enough change to switch from the M8 for most people (I Edged up after a year)
Neutral:
Battery life still a question. Took 3 hours to charge to 100 from 50 and just sitting overnight lost 13% with no use. OS may need some time to stabilize or could be because I have been running GPE on the M8 which was great on battery.

Anyone from the UK buy the 64GB version for £549.00?

Seems they got the price wrong and changed it quickly to £479.00 on launch, you would assume they would refund the difference but their support staff are being very cagey with their responses.
Anyone else in this situation or heard anything from Google?

I have an escalation case open with them at the moment for exactly this case. While not exactly, but the cause is the same.
I wanted the 64g, keyboard and type-c cables., but when I saw the price I said, you have to be kidding, thats far more than the 32g in comparison to the US price. Approx £150 more for the extra compared to £80 now.
I ordered the 32g, keyboard and type-c cables, not willing to pay £550
The next morning, I saw it was down to 479, so I tried to cancel the 32g and order the 64g, knowing that only 12hours had been wasted in processing time.
I couldn't cancel and they want 14 days for a refund and I buy the other one and wait another 3 days processing and 2 days shipment.
I wasn't happy and am waiting for them to sort it out. So wont open the boxes until I know. Really poor first experience directly from google.
They should just refund you the differance, as you could send it back, costing them money, but they have been rather intransigent with me so far, so who knows.

scoobydu said:
I have an escalation case open with them at the moment for exactly this case. While not exactly, but the cause is the same.
I wanted the 64g, keyboard and type-c cables., but when I saw the price I said, you have to be kidding, thats far more than the 32g in comparison to the US price. Approx £150 more for the extra compared to £80 now.
I ordered the 32g, keyboard and type-c cables, not willing to pay £550
The next morning, I saw it was down to 479, so I tried to cancel the 32g and order the 64g, knowing that only 12hours had been wasted in processing time.
I couldn't cancel and they want 14 days for a refund and I buy the other one and wait another 3 days processing and 2 days shipment.
I wasn't happy and am waiting for them to sort it out. So wont open the boxes until I know. Really poor first experience directly from google.
They should just refund you the differance, as you could send it back, costing them money, but they have been rather intransigent with me so far, so who knows.
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Yeah, if Google don't refund the difference the tablet will be sent back for a refund, I might have let it go if it was a small difference but £79 is substantial enough to be an issue and worth the hassle.
I've spoken to two people and they're been very unhelpful, they are not clued up and will only go as far as to say they're investigating the issue, bit of a shambles really.

Shocky2 said:
Yeah, if Google don't refund the difference the tablet will be sent back for a refund, I might have let it go if it was a small difference but £79 is substantial enough to be an issue and worth the hassle.
I've spoken to two people and they're been very unhelpful, they are not clued up and will only go as far as to say they're investigating the issue, bit of a shambles really.
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You are more forgiving tham me I have to say.
If it was £20 they should refund, as it was clearly their error, or they are out to screw over their keenest supporters.
I've had no response from them all day today, so maybe its the US support that is great and the UK useless, as I read others have had great support from google in the past.

scoobydu said:
You are more forgiving tham me I have to say.
If it was £20 they should refund, as it was clearly their error, or they are out to screw over their keenest supporters.
I've had no response from them all day today, so maybe its the US support that is great and the UK useless, as I read others have had great support from google in the past.
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Ditto, really unimpressed. Courteous support staff but they have no idea what to do and from what I was told today they don't seem to have the necessary tools to allow them to do a partial refund.
The amount of wasted time and transport in sending out another tablet, just for me to box it up and return it again so that they can process a refund is ridiculous.

PriyanPhoenix said:
Ditto, really unimpressed. Courteous support staff but they have no idea what to do and from what I was told today they don't seem to have the necessary tools to allow them to do a partial refund.
The amount of wasted time and transport in sending out another tablet, just for me to box it up and return it again so that they can process a refund is ridiculous.
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It's ridiculous, not impressed.
They are keeping me updated but it's basically the same information over are over again, they're investigating.
I will give them a few more days into next week and then I'm going to tell them to come and collect it.

Have you both asked for the case to be escalated? Presume so.
Not that it makes a differance, as they have not replied to me since the 10th.
For a premium product and their error, its quite staggering they do not know what to do.
I hope you get it sorted.

scoobydu said:
Have you both asked for the case to be escalated? Presume so.
Not that it makes a differance, as they have not replied to me since the 10th.
For a premium product and their error, its quite staggering they do not know what to do.
I hope you get it sorted.
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Yep, hasn't really helped.
It's just the same response every time, they're investigating, they're going to email the specialist team., etc.

dp? really.

Just received an email confirming that they will refund the £70... half an hour after I RMA'd and dropped the return package off with UPS! FFS.

PriyanPhoenix said:
Just received an email confirming that they will refund the £70... half an hour after I RMA'd and dropped the return package off with UPS! FFS.
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That's really bad timing, I just got the same email.
It's completely their fault for making us wait almost a week without an answer, another day and I would have done the same.
I don't suppose there's any chance of getting that parcel back? If it's just been dropped off you might have a chance, I'd give them ring.
Thank you for your recent order from the Google Store.
During checkout it appears you were charged an additional £70 on top of what we had originally intended the Pixel C to be priced at for your region. We have gone ahead and applied a refund for this amount back to the original payment method used for this purchase. This refund may take a few days to reflect with your financial institution.
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Well sounds like they did the right thing in the end. Although bad timing and so long!
After 6 days, with them ignoring my email, I spoke with support about my screen issue (which they appear to have resolved, still testing) and the support guy fully understood and agreed 6 days was not acceptable.
He stated he would take ownership and give me a proper answer, although thats what the previous guy said too!
Glad it sort of worked out for you both.

Slickwraps canceled my order

Slickwraps had a sale some days ago for %50 off everything. I made the order and paid through PayPal. I get an email the next day or two that my order was canceled... with no reason. I emailed them to inquire and the response was... Their system flagged the transaction as fraud. I'm a bit skeptical about this as I used PayPal and am verified. No issues in the past. I suspect they didn't want to honor the %50 off deal. I asked them if I could reorder and still get 50 off. No response yet. I don't think I'll attempt to buy a thing from them again. Anyone here had similar experience?

Blame the FDA.

*EDIT - If you read the post I just deleted, ignore it. I was thinking about dbrand, so it was irrelevant. I did just checked slickwraps, though, and today is the last day for 50% off.
Sent from my LG V20 using XDA Labs

stanglifemike said:
*EDIT - If you read the post I just deleted, ignore it. I was thinking about dbrand, so it was irrelevant. I did just checked slickwraps, though, and today is the last day for 50% off.
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Oddly enough, dbrand is processing my order right now. I checked with PayPal and they didn't see any issue with my transaction with slickwraps. I went with slickwraps originally because of the supposed awesome customer service and quick turn around time. I'm done with them. They basically gave me some BS answer and didn't follow up or tried to make it right. Not asking for anything free, but at least offer to resubmit the order after I checked with PayPal about the transaction. They just straight up ignored me.

@tripey That's crazy about slickwraps, but you'll be happy with your dbrand skin. I've had both brands before and always pleased with both, just decided to go with dbrand on my v20. I haven't seen slickwraps on a v20 in person, so I can't really say which is better. I can't imagine slickwraps being any better, though, because the fitment of my dbrand skin is great. The quality looks and feels excellent, like usual, each of my previous dbrand skins always held up nicely. Which color combo did you order?
Sent from my LG V20 using XDA Labs

Oh definitely never order from Slickwrapps. I tried once and im not sure that i will waste my time with them anymore. I ordered, filled up all information as it's mentioned on website, waited 35 days and no response from them. After i contacted them i got information that for Dubai i need to write 0000 postal code, otherwise it will not be delivered.
I checked what i filled up and it's mentioned that if country dont have postal code, you're supposed to write N/A, as i wrote. After that i had option to pay again for delivery and wait again 30-40 days for delivery or pay some express delivery which is around 30$ and delivery time will again take 15 day. I just refused to loose more time with them since i had chance to see that there's also possibility to not deliver it again.

EmptySD said:
Oh definitely never order from Slickwrapps. I tried once and im not sure that i will waste my time with them anymore. I ordered, filled up all information as it's mentioned on website, waited 35 days and no response from them. After i contacted them i got information that for Dubai i need to write 0000 postal code, otherwise it will not be delivered.
I checked what i filled up and it's mentioned that if country dont have postal code, you're supposed to write N/A, as i wrote. After that i had option to pay again for delivery and wait again 30-40 days for delivery or pay some express delivery which is around 30$ and delivery time will again take 15 day. I just refused to loose more time with them since i had chance to see that there's also possibility to not deliver it again.
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Yeah they finally replied and said I can reorder if I want. The 50 percent discount is still going on. I dont really care anymore. Dbrand has already shipped my order. Screw slickwraps.

tripey said:
Yeah they finally replied and said I can reorder if I want. The 50 percent discount is still going on. I dont really care anymore. Dbrand has already shipped my order. Screw slickwraps.
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I heard only for them since they was many times here on XDA but thanks, i will check for with Dbrand. Can you post some images? I would like to see how does it fit.

happen to me as well, i guess they didnt want to offer the 50% off their products for the natural series on slickwraps. so i got dbrand instead. problem solved.

I had a good experience with Slickwraps. My order was promptly shipped, but the post service was slow to deliver. I sent an email to Slickwraps noting the delay and they express shipped another skin without any fuss. My original order ended up coming later on.
That said, I don't use any skin anymore as the phone feels way too nice without one.

Do not buy from slickwraps

They are ripping everyone off and have not shipped a single item in over 3 weeks.
They do not answer support emails either.
Filing claim on PayPal and moving on.
You've been warned.

I second this.. They have always been very very late, and always with the same excuse of being over loaded with orders.. DONT TAKE ORDERS IF YOU CANT FULFILL IT..
They refused to refund me in previous orders, simply they say you can't cancel after few hours of placing the order, but they CAN be late with no one questioning them..

I'll admit that I've had issues with getting my items delivered in a timely manner, but it still always comes.Two weeks ago I filed a warranty claim with them because I accidentally peeled a huge chunk off and it was approved so I just had to pay $6 for shipping and processing and haven't heard back yet after making the payment.
It sucks because their wraps are pretty good and easy-ish to install. lol

I can agree. Whenever they have a huge sale posted expect not to get your stuff for at least 2-3 weeks.

Note_E said:
They are ripping everyone off and have not shipped a single item in over 3 weeks.
They do not answer support emails either.
Filing claim on PayPal and moving on.
You've been warned.
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Noted and thanks for sharing.

Yeah I will never order from slickwraps. 1st and last order took almost a month.
I get mine from eBay with sopiguard. Order one for every phone and it's here within a few days.

After opening a case with paypal they also did not react for a week or so. Then they offered a tracking ID to another part of the country to another name / address to delay, I suppose. Personally, I will stay away from them.
By the way, they CAN be rated on google https://www.google.com/search?&q=slickwraps+wichita
AND they are having a 60% Easter Sale - while being unable to deliver from the LAST sale. It is a shame.

Try the Dbrand Bot

I'm waiting on one from them too. Only did it because I was ordering a computer skin too. I always say I won't order from them again but their custom skins ? the second Dbrand starts making custom skins I'll never order another slickwraps...
The best part is mine has said it's been shipped on the 22nd, but still shows it hasn't moved from their location.

I've never had a problem with them have a slickwrap on right now
Sent from my [device_name] using XDA-Developers Legacy app

Used to purchase skins from both dbrand and Slickwraps. Don't face any major issue with both of them.
The last skins bought from Slickwraps was for note9, during Christmas holiday, slightly slower processing time than it used to be but not an issue.

Lol of course you're going to have to wait for your order when they have a SALE. I have 0 issues with slickwraps and I get my orders in 2-3 weeks delivered (to the netherlands). RiPPinG YoU OFf

I was able to get my order from slickwraps it did take 3 weeks tho. But I did receive it.

Mine is way over a month now - got nothing so far (not even a tracking link / shipment verification). Also, no answers from support.
Also, when you are still not recovering from the last sale, why have the next?
They take money and are unable to fulfill or even react - not good.

I so dearly wanted this skin.
But I rather let it be. Or does anyone know if another company has it?

I have been using slickwraps since oneplus 2 never had any issues with the product or shipments, although they can take a little more time when they have any discount sales going on. "Ripping off" indicates they will take your money and won't send anything in return, i guess that's not the case here.

I ordered 2 items back in April from #Slickwraps, got an email on 4/22/19 my order has shipped....and has not arrived yet. All tracking says they are in Kansas and have been there since 4/22/19. I ordered a custom skin from #Skinit on Saturday and it is in transit now. Arrival should be tomorrow. I don't know what is up with #Slickwraps but I think I am done with them.

Can't go wrong with PhantomSkinz.

Note_E said:
They are ripping everyone off and have not shipped a single item in over 3 weeks.
They do not answer support emails either.
Filing claim on PayPal and moving on.
You've been warned.
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Yeah, I bought my first slickwrap for my s10+. Took 8 days to ship, but I was ok with that. However the wrap itself did not fit my phone around the whole edge. The camera cutout was fine, but both wraps were too large. It was a waste of money in my opinion.

Note_E said:
They are ripping everyone off and have not shipped a single item in over 3 weeks.
They do not answer support emails either.
Filing claim on PayPal and moving on.
You've been warned.
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Click to collapse
Yup I ordered two different ones for my opo 7pro. Said 4-6 business days to ship. Was like 3 weeks like you said and I also filed a PayPal claim for both hope they get us our money back!
Sent from my SM-G975U1 using Tapatalk

Question Canadian waitlist/pre-booking - How quickly is it moving?

I did see the general waitlist section to get some idea about this, but since I found nothing there I thought of starting a new thread.
I placed an order on August 26 during the Canadian unboxing (is this what it was called?) event. I thought they'll offer some added incentive(s) during the event, so I waited. While I did get an additional discount by waiting, the customer service is now claiming it'll be at least 5-6 weeks before the product is shipped. Is this a general response from them or is it ACTUALLY taking a month and a half for Samsung to ship the device?
The reason I'm asking this is I'll probably cancel my order and get one from Amazon which is delivering in a couple of days. I'll lose out on all the pre-launch benefits, but patience isn't my strongest suit
Cheers guys!
Roy

Did you order directly from Samsung Canada?
I ordered mine on the 21st, and it was in my hands on the 23rd.

GibMcFragger said:
Did you order directly from Samsung Canada?
I ordered mine on the 21st, and it was in my hands on the 23rd.
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Hi! Yes directly from Samsung Canada. I placed two different orders - one for Fold 4 and Watch 5 and a second one for a grip case. The grip case is stuck in "Preparing for Dispatch" and the Fold 4 order is stuck in "Processing".

Interesting. Which color and what storage did you pick? I went with 512GB Black.
Maybe the other colors are in short supply. That's usually the issue. They make tons of black ones, as that's what all the carriers usually order.
PS. It's a great device. The little bit of extra width to the cover display (over the Fold 3) makes so much difference in usability.
Battery life is also excellent, and it doesn't randomly get as hot as a toaster like my S22U did.

GibMcFragger said:
Interesting. Which color and what storage did you pick? I went with 512GB Black.
Maybe the other colors are in short supply. That's usually the issue. They make tons of black ones, as that's what all the carriers usually order.
PS. It's a great device. The little bit of extra width to the cover display (over the Fold 3) makes so much difference in usability.
Battery life is also excellent, and it doesn't randomly get as hot as a toaster like my S22U did.
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Click to collapse
I went with the Grey-Green one. I was thinking strategically and was leaning towards the black one because of the same logic that you mentioned, but I gave in and went with the grey-green one as I personally think it looks great. Then again I honestly don't think it'll make a difference to me as my phone is always inside a case!
I will wait for another day or two and then go for the black one if I don't see any movement on my current order. I've been hearing too many awesome things to wait for 5-6 weeks!

Hey,
Just adding to the thread. I order a grey green 512 on August 23rd, Confirmation on the 24th that my order was accepted.
There was no 4-5 week wait period when I ordered. It typically tells you when you look at the cart what the wait time will be.
My order has been stuck at processing ever since. I called Samsung last night after have 3 live chat's with them where they all gave me different information.
Basically, I've been told that my order is stuck in processing because there is a 4-5 week wait now. I tried explaining to them that when I ordered, there was no such wait indicated. For sure there is now, but I bought and was confirmed before the preorder ended on Aug 26th.
So I have an open ticket where they are supposed to get back to me with an exact shipping date. Should have an answer today or tomorrow.
This whole purchase from Samsung online has been a total nightmare.

Big_Totoro said:
Hey,
Just adding to the thread. I order a grey green 512 on August 23rd, Confirmation on the 24th that my order was accepted.
There was no 4-5 week wait period when I ordered. It typically tells you when you look at the cart what the wait time will be.
My order has been stuck at processing ever since. I called Samsung last night after have 3 live chat's with them where they all gave me different information.
Basically, I've been told that my order is stuck in processing because there is a 4-5 week wait now. I tried explaining to them that when I ordered, there was no such wait indicated. For sure there is now, but I bought and was confirmed before the preorder ended on Aug 26th.
So I have an open ticket where they are supposed to get back to me with an exact shipping date. Should have an answer today or tomorrow.
This whole purchase from Samsung online has been a total nightmare.
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This pretty much captures my experience. I have received the following responses from the live chat reps:
1. There's a wait of 5-6 weeks.
2. The 5-6 weeks wait is only for the "Samsung Store Exclusive" colours of the Fold and my order will be shipped by this weekend.
3. My order is taking a while since the Watch 5 I've ordered is a bespoke model, so it'll take 3-4 weeks and the Fold will be shipped by this weekend.
I've received these 3 answers from 4 different reps since today morning. I don't believe a word that's coming from them any more. I'll wait till this weekend and raise a ticket if nothing moves by then.
I'm curious, which colour of the Fold did you order?

abysstheking said:
I'm curious, which colour of the Fold did you order?
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Grey/Green as per my post above.

Big_Totoro said:
Grey/Green as per my post above.
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Ah my bad. Missed the very first line!
This is what I'm considering to do. I'll wait till the weekend and if nothing moves then I'll place a second order, this time for the black one. If the second order moves, I'll cancel the first one. If the second also stays stuck then I'll stick with the first order.

Big_Totoro said:
Whole purchase from Samsung online has been a total nightmare.
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Click to collapse
Update: I lost my patience with these guys last night and I placed the second order. It's already moved to "Preparing for Dispatch", so I cancelled the original order today morning. I went for the black Fold this time.