Develop Bugs

Pyroskins issues thread

Please use this thread for discussing issues with Pyroskins.
However, a message to everyone throwing around terms like 'scammer' - the fact that Pyroskins completed a huge number of orders for other people proves that they were not simply out to scam people, if they were then no-one would ever have received the case they paid for.
Clearly something happened that has caused the current situation to come about but the indiscriminate use of inflammatory language helps no-one.

Ordered one. Hopefully it will arrive quickly. I could justify three times the shopping cost for ups so will have to wait patiently here in the UK!

manks said:
Ordered one. Hopefully it will arrive quickly. I could justify three times the shopping cost for ups so will have to wait patiently here in the UK!
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I hope you have better luck than me. I order mine about a month ago. A week went by with no shipping information. I emailed multiple times for a status. I ended up calling and left a VM. The next day I received an email that the package was to be shipped. Another week went by and the tracking information showed electronic shipping info had been received but nothing else. I again called 3 or 4 times and tried to contact the seller with no response. It appers they made it seem like it was shipped but still nothing. I ended up finding one on ebay that's exactly the same and it shipped to my house within 4 days.
I'm to the point where I'm going to get my back involved for a refund. I'm very patient as I know things come up but this was really dissapointing to me...

cody_04l said:
I hope you have better luck than me. I order mine about a month ago. A week went by with no shipping information. I emailed multiple times for a status. I ended up calling and left a VM. The next day I received an email that the package was to be shipped. Another week went by and the tracking information showed electronic shipping info had been received but nothing else. I again called 3 or 4 times and tried to contact the seller with no response. It appers they made it seem like it was shipped but still nothing. I ended up finding one on ebay that's exactly the same and it shipped to my house within 4 days.
I'm to the point where I'm going to get my back involved for a refund. I'm very patient as I know things come up but this was really dissapointing to me...
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Oh dear. Not very good. hopefully I'll have a better experience. Can you pm me the Ebay link just in case!?

I have been trying to get a hold of their customer service for weeks now with no response...

i think pyroskins is dead...
MoNsTeReNeRgY22 said:
I have been trying to get a hold of their customer service for weeks now with no response...
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Your not the only one... I order from them once before no promblem. This time nothing... They wont answer their phone and dont return emails.

manks said:
Ordered one. Hopefully it will arrive quickly. I could justify three times the shopping cost for ups so will have to wait patiently here in the UK!
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Oh!! I don't think that you will be getting your case.. I too ordered it a month ago but haven't received the case yet... I have sent them several mail, tried calling the customer care but no replies at all.. So now i am requesting a refund through Paypal...

Glad I read the entire thread-I was set to place an order until I did. They definitely seem like a company to avoid-taking people's money and not sending anything? Ignoring customer service emails and phone calls? Screams scam to me. I'm sorry for the people who got burned.

This is weird. I did not have any issues with my case shipped from pyroskins ~8 months ago. Maybe the actually got bust...
Sent from my 7 Mozart T8698 using Board Express

My case was here in less than a week, this was about two months ago. Maybe they went broke and/or lost their stock?...
Sent from my Galaxy Nexus using Tapatalk 2

people looking to order a 360 case for their tab, you can find a couple of good ones on ebay !! So why not try there ... Its better than getting burned by Pyroskins ...

Yep, this is a scam. I ordered, then received a shipping email, then nothing.
Contacted USPS and they have not received anything on the shipping number.
PyroSkins won't respond to emails or phone calls.
I have escalated my issue with Paypal.

allthough people are giving warnings about pyroskins, I would also like to give a warning about this case:
I bought this case on ebay, and now I have newton rings.
7 months of using the pyroskins clip case = no issues.
1 week of using the 360 case = newton rings.
And since I bought the tab refurbished from a dealer in the UK, I do not have any warranty... ****.
I might try calling Samsung later today to get this fixed.

I've been using the 360 case from pyroskin for 6 months now on my Verizon tablet, no such issue. Could be a quality control issue though during casting of the plastic as i have two of them and they both fit a little differently, one is more snug than the other. Service from them back in January was excellent, not sure what happened.

Localhorst86 said:
allthough people are giving warnings about pyroskins, I would also like to give a warning about this case:
I bought this case on ebay, and now I have newton rings.
7 months of using the pyroskins clip case = no issues.
1 week of using the 360 case = newton rings.
And since I bought the tab refurbished from a dealer in the UK, I do not have any warranty... ****.
I might try calling Samsung later today to get this fixed.
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Thanks for the info.... I am yet to receive my case from eBay... hopefully, I will not experience the newton ring problem!!! Keeping my fingers crossed.....

I have since removed the tab from the 360 case and put it back in the clip case. The issue seems to slowly get better. The newton rings have now disappeared and only rarely appear when I take the tab out of my bag. But they disappear on their own after a few seconds without me having to push on the back of the device. Yesterday, when I first noticed the rings, I was able to "control" them. I found out where/how to hold the device to make them disappear and where to push to make them re-appear. The later now no longer works, they appear shortly but disappear on their own.
I assume that the case I got (while not technically broken), seems to be a little bit too tight for the tab. Might be a rare situation, though as a lot of other people don't have any issues with it.
anyways, back to my clip case. phew

So, I thought I should give a quick status update: After not using the 360 case for 4 days (allthough I should clarify, I did not get the case from pyroskins, but from ebay. The case looks the same so I assume both come from the same source manufacturer) the newton rings are gone for good. I can not get them to re-appear at all.

Anyone able to get a hold of them yet? Feel like Im beating a dead horse but it doesnt hurt to try...

Pyroskin is dead
MoNsTeReNeRgY22 said:
Anyone able to get a hold of them yet? Feel like Im beating a dead horse but it doesnt hurt to try...
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Nope, I havent been able to contact them ... I have escalated this with Paypal .. Suggest that you do the same.
Btw, I got my 360 case from eBay. So far it looks like a good case. I hope I don't experience the Newton ring problem that another user reported.

I have escalated with paypal as well and have also filed a complaint with the local police department for fraud, as the address listed is a home in Chino I believe.

Samsung Accessory shipping woes

I ordered a bluetooth headset, TPU case, stand with extra battery, and some textiles on Nov 28th using the 50% off code. I got the shipping notification on the 29th. On December 6th I called into Samsung because UPS shows they never received the package. They submitted a lost package tracer that same day with UPS. It's now the 12th and still nothing. I called Samsung back and they said they did not get anything back from UPS yet and that she would talk to the manager when he/she is in. Of course they hope to get back to me by the end of the week... I've waited 14 days for my order to get here and the end isn't in site yet. My patience is starting to wane.
In the mean time is anyone else experiencing shipping issues with their orders?

be patient, sometimes this stuff happens. I know it sucks. This is one reason I do not like to order online. I enjoy being able to go into a store to find what I want and walk out with it.
Good luck.:good:

I feel your pain, but at least you were able to order the pieces you wanted. Everything I want is backordered and I can't place the order with my coupon until/unless they are in stock.

My order took forever too, give it some time.
Sent from my SPH-L900 using xda app-developers app

I hear ya all... keeping the patience intact, just frustrated.
JimSmith94 said:
I feel your pain, but at least you were able to order the pieces you wanted. Everything I want is backordered and I can't place the order with my coupon until/unless they are in stock.
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Unfortunately a couple items are still on back order but I decided to order what I could anyways and hope that the coupon is not a one time use since it allows up to 10 items.

I ordered from Samsung using the 50% off and they took my order on a wednesday at 5:00pm and I had it Monday at 8:00am (would of been here Saturday but UPS doesn't do residential on Saturdays..*****es:silly
Anyways I had a great experience with them and plan on placing another order within the next week. There is another thread on here somewhere and a TON of members placed several orders and all did fine. I think you just unfortunately were part of a F' up. It's how Samsung handles it from here that determines it.

Got a call from UPS today researching the issue. As far as they are concerned I never got the package and they never shipped it. They are contacting Samsung about it.

so where are you guys getting this 50 percent off code i keep hearing so much about?

I just ordered the Smart Dock (yep they are in stock now) and the Desktop dock (with audio out) and the coupon code worked for my second order (yay!). I'll have to laugh if this order gets here before my order I submitted last month.

austin420 said:
so where are you guys getting this 50 percent off code i keep hearing so much about?
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If you register your Note II with samsung they will send you an email with a 50% off code. Also you can check out this thread as a bunch have shared the codes that were sent to them: http://forum.xda-developers.com/showthread.php?t=1957986

Argh! Samsung finally gave me a resolution. They cancelled the order and refunded my money. I was wondering why they didn't just ship it out. Then I went back in to order the stuff that got cancelled and the Black TPU case was on back order... reason found. To bad they didn't decide this earlier in the day so I could of had everything sent in one order instead of two. Oh well hopefully I'll at least get the orders this time.

Anyone from the UK buy the 64GB version for £549.00?

Seems they got the price wrong and changed it quickly to £479.00 on launch, you would assume they would refund the difference but their support staff are being very cagey with their responses.
Anyone else in this situation or heard anything from Google?

I have an escalation case open with them at the moment for exactly this case. While not exactly, but the cause is the same.
I wanted the 64g, keyboard and type-c cables., but when I saw the price I said, you have to be kidding, thats far more than the 32g in comparison to the US price. Approx £150 more for the extra compared to £80 now.
I ordered the 32g, keyboard and type-c cables, not willing to pay £550
The next morning, I saw it was down to 479, so I tried to cancel the 32g and order the 64g, knowing that only 12hours had been wasted in processing time.
I couldn't cancel and they want 14 days for a refund and I buy the other one and wait another 3 days processing and 2 days shipment.
I wasn't happy and am waiting for them to sort it out. So wont open the boxes until I know. Really poor first experience directly from google.
They should just refund you the differance, as you could send it back, costing them money, but they have been rather intransigent with me so far, so who knows.

scoobydu said:
I have an escalation case open with them at the moment for exactly this case. While not exactly, but the cause is the same.
I wanted the 64g, keyboard and type-c cables., but when I saw the price I said, you have to be kidding, thats far more than the 32g in comparison to the US price. Approx £150 more for the extra compared to £80 now.
I ordered the 32g, keyboard and type-c cables, not willing to pay £550
The next morning, I saw it was down to 479, so I tried to cancel the 32g and order the 64g, knowing that only 12hours had been wasted in processing time.
I couldn't cancel and they want 14 days for a refund and I buy the other one and wait another 3 days processing and 2 days shipment.
I wasn't happy and am waiting for them to sort it out. So wont open the boxes until I know. Really poor first experience directly from google.
They should just refund you the differance, as you could send it back, costing them money, but they have been rather intransigent with me so far, so who knows.
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Yeah, if Google don't refund the difference the tablet will be sent back for a refund, I might have let it go if it was a small difference but £79 is substantial enough to be an issue and worth the hassle.
I've spoken to two people and they're been very unhelpful, they are not clued up and will only go as far as to say they're investigating the issue, bit of a shambles really.

Shocky2 said:
Yeah, if Google don't refund the difference the tablet will be sent back for a refund, I might have let it go if it was a small difference but £79 is substantial enough to be an issue and worth the hassle.
I've spoken to two people and they're been very unhelpful, they are not clued up and will only go as far as to say they're investigating the issue, bit of a shambles really.
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You are more forgiving tham me I have to say.
If it was £20 they should refund, as it was clearly their error, or they are out to screw over their keenest supporters.
I've had no response from them all day today, so maybe its the US support that is great and the UK useless, as I read others have had great support from google in the past.

scoobydu said:
You are more forgiving tham me I have to say.
If it was £20 they should refund, as it was clearly their error, or they are out to screw over their keenest supporters.
I've had no response from them all day today, so maybe its the US support that is great and the UK useless, as I read others have had great support from google in the past.
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Ditto, really unimpressed. Courteous support staff but they have no idea what to do and from what I was told today they don't seem to have the necessary tools to allow them to do a partial refund.
The amount of wasted time and transport in sending out another tablet, just for me to box it up and return it again so that they can process a refund is ridiculous.

PriyanPhoenix said:
Ditto, really unimpressed. Courteous support staff but they have no idea what to do and from what I was told today they don't seem to have the necessary tools to allow them to do a partial refund.
The amount of wasted time and transport in sending out another tablet, just for me to box it up and return it again so that they can process a refund is ridiculous.
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It's ridiculous, not impressed.
They are keeping me updated but it's basically the same information over are over again, they're investigating.
I will give them a few more days into next week and then I'm going to tell them to come and collect it.

Have you both asked for the case to be escalated? Presume so.
Not that it makes a differance, as they have not replied to me since the 10th.
For a premium product and their error, its quite staggering they do not know what to do.
I hope you get it sorted.

scoobydu said:
Have you both asked for the case to be escalated? Presume so.
Not that it makes a differance, as they have not replied to me since the 10th.
For a premium product and their error, its quite staggering they do not know what to do.
I hope you get it sorted.
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Yep, hasn't really helped.
It's just the same response every time, they're investigating, they're going to email the specialist team., etc.

dp? really.

Just received an email confirming that they will refund the £70... half an hour after I RMA'd and dropped the return package off with UPS! FFS.

PriyanPhoenix said:
Just received an email confirming that they will refund the £70... half an hour after I RMA'd and dropped the return package off with UPS! FFS.
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That's really bad timing, I just got the same email.
It's completely their fault for making us wait almost a week without an answer, another day and I would have done the same.
I don't suppose there's any chance of getting that parcel back? If it's just been dropped off you might have a chance, I'd give them ring.
Thank you for your recent order from the Google Store.
During checkout it appears you were charged an additional £70 on top of what we had originally intended the Pixel C to be priced at for your region. We have gone ahead and applied a refund for this amount back to the original payment method used for this purchase. This refund may take a few days to reflect with your financial institution.
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Well sounds like they did the right thing in the end. Although bad timing and so long!
After 6 days, with them ignoring my email, I spoke with support about my screen issue (which they appear to have resolved, still testing) and the support guy fully understood and agreed 6 days was not acceptable.
He stated he would take ownership and give me a proper answer, although thats what the previous guy said too!
Glad it sort of worked out for you both.

Replacement Battery (BL-T19)

I purchased a water damaged Nexus 5x, took the time to tear it down, clean the board and connections. It's back to life! The problem is, as with most any water damaged phones, the battery is in need of replacement. Looking around my usual channels (ebay, google) I'm not able to find any. The exception at the moment is one listing in the US for an absurd $90, and another in Spain for a slightly reasonable $35, but with $15 shipping. Anybody around here know where a more affordable replacement can be procured?

If you haven't one yet then here you go. http://www.repairsuniverse.com/lg-nexus-5x-battery-replacement.html I use them and this alot. http://www.etradesupply.com/

Infekxion said:
If you haven't one yet then here you go. http://www.repairsuniverse.com/lg-nexus-5x-battery-replacement.html I use them and this alot. http://www.etradesupply.com/
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I appreciate the link, but that battery is the BL-T9 for the Nexus 5 haha. I probably did come across those places during my intense googlin'. I'd be interested in knowing if the battery is interchangeable in some relatively easy way. But that, too, is hard information to come by.

illitero said:
I'd be interested in knowing if the battery is interchangeable in some relatively easy way. But that, too, is hard information to come by.
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In my opinion it is relatively easy in a sense that it's possible without too much effort. However it is not easy to the point where it's something that you're going to be able to do on the fly. I would plan on 5-10 minutes to change the battery. See the ifixit teardown of the Nexus 5X, you should be able to figure it out that way.

illitero said:
I appreciate the link, but that battery is the BL-T9 for the Nexus 5 haha. I probably did come across those places during my intense googlin'. I'd be interested in knowing if the battery is interchangeable in some relatively easy way. But that, too, is hard information to come by.
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Sorry about that, I guess my edit didn't go through in time.

illitero said:
Anybody around here know where a more affordable replacement can be procured?
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Search for'LG Nexus 5X Battery' at fixez.com (with a 'z' at the end) for $25.00
Also search for 'Nexus 5X Water Test 'on youtube first though.
What did you pay for your water damaged phone?

cabracorax said:
Search for'LG Nexus 5X Battery' at fixes.com $25.00
Also search for 'Nexus 5X Water Test 'on youtube first though.
What did you pay for your water damaged phone?
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that site doesn't exist; it shows the domain is for sale.

illitero said:
that site doesn't exist; it shows the domain is for sale.
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sorry, should be fixez.com with a 'z'. i editted my original post.

cabracorax said:
sorry, should be fixez.com with a 'z'. i editted my original post.
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"Holy crap..." I uttered to myself as I looked it up, hahaha. U.S. based, reasonably priced, AND in stock! You are my hero :3 Thank you so much!

I haven't ordered from them, and there is no picture, so hopefully it works out for you.

cabracorax said:
I haven't ordered from them, and there is no picture, so hopefully it works out for you.
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I did a quick lookup. While they've got a few negative reviews on the BBB website, the people are complaining about poor customer service in the event of issues with the parts. So at least people are getting parts from them. Everything else seems legitimate enough. They accept paypal, so I'm confident enough to try. Thanks again, I looked and looked for hours and couldn't find anything in the US, let alone under $40 after shipping.

What did you pay for your water damaged phone? I had an opportunity to buy a previously submerged 5x for $120, but that seemed a lot for a potential paperweight.

cabracorax said:
What did you pay for your water damaged phone? I had an opportunity to buy a previously submerged 5x for $120, but that seemed a lot for a potential paperweight.
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I'm sorry, I just now saw you already asked that. I lucked out and got mine for $80. Complete gamble, but I had a good feeling about it. Wouldn't power up, but after cleaning off a few corrosion spots it fired up. Now behavior points to the battery needing replaced and I'll be good to go.

Sorry to burst your bubble, but fixez is bull**** for that battery right now. I saw your post and had to recover my password to reply to you but I am so annoyed by that company that I had to reply. So I watered my 5x a couple weeks ago and dried it out but it would not charge. So I figure it's the battery. Looked online, ebay has one from spain, one US guy has a used one for 60 bucks, fixez has them, and then some sites in the UK and Germany. I put an order in with fixez, and then a day later got my shipping confirmation yay!! on my way to getting back in business!! Then the next day I get a call and email saying that the item is backordered and should be in stock in a bout a week. I emailed back and told them that their site still has it shown as in stock and I asked them if they ever had the item in stock, and if they have ever actually shipped this item before. They ignored my questions and said we should have it in 7 days. 8 days later I emailed them and asked what is up and reminded them again that their website still lists it as in stock. They said they would let the tech guys know about the website error, but that the item should be available in a couple days.
Well I emailed them again with the same thing: that their site still has it shown as in stock and I asked them if they ever had the item in stock, and if they have ever actually shipped this item before. And I also asked for a "real" time estimate. I then got the same email and phone call that said that the item is back ordered and that they expect it in stock in about a week. So it went from "in stock", to "about 7 days", to a "couple days", back to "7 days" and the website still says it's in stock. So I ordered from rounded.com (total plus shipping came out to $35.24) and canceled my order with fixez, and now I wait to see if that works out. Rounded has emailed me to let me know that my order has been completed, but I was given no tracking number. If I had just ordered from rounded.com instead of fixez, I would already have my new battery by now. The refund from fixez came through right away.
Hope this helps.
illitero said:
I did a quick lookup. While they've got a few negative reviews on the BBB website, the people are complaining about poor customer service in the event of issues with the parts. So at least people are getting parts from them. Everything else seems legitimate enough. They accept paypal, so I'm confident enough to try. Thanks again, I looked and looked for hours and couldn't find anything in the US, let alone under $40 after shipping.
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Thanks for the warning. I'm glad you got your refund fast.

iamdumb said:
Sorry to burst your bubble, but fixez is bull**** for that battery right now. I saw your post and had to recover my password to reply to you but I am so annoyed by that company that I had to reply. So I watered my 5x a couple weeks ago and dried it out but it would not charge. So I figure it's the battery. Looked online, ebay has one from spain, one US guy has a used one for 60 bucks, fixez has them, and then some sites in the UK and Germany. I put an order in with fixez, and then a day later got my shipping confirmation yay!! on my way to getting back in business!! Then the next day I get a call and email saying that the item is backordered and should be in stock in a bout a week. I emailed back and told them that their site still has it shown as in stock and I asked them if they ever had the item in stock, and if they have ever actually shipped this item before. They ignored my questions and said we should have it in 7 days. 8 days later I emailed them and asked what is up and reminded them again that their website still lists it as in stock. They said they would let the tech guys know about the website error, but that the item should be available in a couple days.
Well I emailed them again with the same thing: that their site still has it shown as in stock and I asked them if they ever had the item in stock, and if they have ever actually shipped this item before. And I also asked for a "real" time estimate. I then got the same email and phone call that said that the item is back ordered and that they expect it in stock in about a week. So it went from "in stock", to "about 7 days", to a "couple days", back to "7 days" and the website still says it's in stock. So I ordered from rounded.com (total plus shipping came out to $35.24) and canceled my order with fixez, and now I wait to see if that works out. Rounded has emailed me to let me know that my order has been completed, but I was given no tracking number. If I had just ordered from rounded.com instead of fixez, I would already have my new battery by now. The refund from fixez came through right away.
Hope this helps.
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The bubble was already popped for me, haha. When did this happen to you? The exact same thing happened with me. I made the order that day, got a tracking number within an hour, then yesterday got a call saying the exact thing. I missed the call, but the guy left a thorough message stating it was out of stock and they were expecting stock within seven days. Weird thing was I got an email a few minutes after the call from a different company quoting a different order number saying the exact same thing. When I returned the call at the number it came from, I got yet another different company name. I get that they could all be run by the same group of people, but it's far from confidence inspiring despite the good communication. I'll have to look into the site you mentioned.
And YES, the lack of battery on eBay is crazy. I'd have been better off ordering it from Spain, at least I'd have it by the weekend if I ordered when I very first saw it. The dude in the US that has the USED battery originally wanted $90 for it. I messaged him asking to make the price more reasonable for a pulled unit, and he did incremental drops over the next two hours to where it's sitting now. I told him about pricing other places have for it and offered 35 for it, and he said he couldn't go that low. Dickhead is trying to take advantage of the lack of availability. For his used ass battery... I ordered an extra unit from ifixez just to sell it for half his asking price just to spite him haha.

I put in my order with rounded.com yesterday and canceled my order with fixez today. I still don't think they ever had the battery in stock, or shipped one to a customer. I just don't understand why the would go through all the effort replying to me, calling me, misleading me, just to keep a $35 order active. Oh well. Hopefully rounded.com comes through. Good luck!!
illitero said:
The bubble was already popped for me, haha. When did this happen to you? The exact same thing happened with me. I made the order that day, got a tracking number within an hour, then yesterday got a call saying the exact thing. I missed the call, but the guy left a thorough message stating it was out of stock and they were expecting stock within seven days. Weird thing was I got an email a few minutes after the call from a different company quoting a different order number saying the exact same thing. When I returned the call at the number it came from, I got yet another different company name. I get that they could all be run by the same group of people, but it's far from confidence inspiring despite the good communication. I'll have to look into the site you mentioned.
And YES, the lack of battery on eBay is crazy. I'd have been better off ordering it from Spain, at least I'd have it by the weekend if I ordered when I very first saw it. The dude in the US that has the USED battery originally wanted $90 for it. I messaged him asking to make the price more reasonable for a pulled unit, and he did incremental drops over the next two hours to where it's sitting now. I told him about pricing other places have for it and offered 35 for it, and he said he couldn't go that low. Dickhead is trying to take advantage of the lack of availability. For his used ass battery... I ordered an extra unit from ifixez just to sell it for half his asking price just to spite him haha.
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iamdumb said:
I put in my order with rounded.com yesterday and canceled my order with fixez today. I still don't think they ever had the battery in stock, or shipped one to a customer. I just don't understand why the would go through all the effort replying to me, calling me, misleading me, just to keep a $35 order active. Oh well. Hopefully rounded.com comes through. Good luck!!
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Thanks, hopefully it's just an issue with supply. I honestly don't think they're trying to be misleading, I think it's just a bunch of young people that don't really know what's going on haha. I'll wait it out another week and see what happens. Keep me posted on your order from rounded, I found them in my initial search, but was holding out for a US-based merchant for impatience. Looks like the joke's on me haha.

I just saw this thread on reddit, relevant to the 5x battery

cabracorax said:
I just saw this --- relevant to the 5x battery
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Hey, that was me! I actually saw this thread when researching options for the replacement battery. I took the PCB from the original dead battery and it fit perfectly with the G2.
I have excellent battery life with the G2 battery so far, the only issue I have is my phone wont give out any battery percentage. But it lasts all day easily and I just charge it overnight so no issues at the moment.
I got the phone dead from Swappa so I'm also waiting to hear if that rounded.com battery works out.

Do not buy from slickwraps

They are ripping everyone off and have not shipped a single item in over 3 weeks.
They do not answer support emails either.
Filing claim on PayPal and moving on.
You've been warned.

I second this.. They have always been very very late, and always with the same excuse of being over loaded with orders.. DONT TAKE ORDERS IF YOU CANT FULFILL IT..
They refused to refund me in previous orders, simply they say you can't cancel after few hours of placing the order, but they CAN be late with no one questioning them..

I'll admit that I've had issues with getting my items delivered in a timely manner, but it still always comes.Two weeks ago I filed a warranty claim with them because I accidentally peeled a huge chunk off and it was approved so I just had to pay $6 for shipping and processing and haven't heard back yet after making the payment.
It sucks because their wraps are pretty good and easy-ish to install. lol

I can agree. Whenever they have a huge sale posted expect not to get your stuff for at least 2-3 weeks.

Note_E said:
They are ripping everyone off and have not shipped a single item in over 3 weeks.
They do not answer support emails either.
Filing claim on PayPal and moving on.
You've been warned.
Click to expand...
Click to collapse
Noted and thanks for sharing.

Yeah I will never order from slickwraps. 1st and last order took almost a month.
I get mine from eBay with sopiguard. Order one for every phone and it's here within a few days.

After opening a case with paypal they also did not react for a week or so. Then they offered a tracking ID to another part of the country to another name / address to delay, I suppose. Personally, I will stay away from them.
By the way, they CAN be rated on google https://www.google.com/search?&q=slickwraps+wichita
AND they are having a 60% Easter Sale - while being unable to deliver from the LAST sale. It is a shame.

Try the Dbrand Bot

I'm waiting on one from them too. Only did it because I was ordering a computer skin too. I always say I won't order from them again but their custom skins ? the second Dbrand starts making custom skins I'll never order another slickwraps...
The best part is mine has said it's been shipped on the 22nd, but still shows it hasn't moved from their location.

I've never had a problem with them have a slickwrap on right now
Sent from my [device_name] using XDA-Developers Legacy app

Used to purchase skins from both dbrand and Slickwraps. Don't face any major issue with both of them.
The last skins bought from Slickwraps was for note9, during Christmas holiday, slightly slower processing time than it used to be but not an issue.

Lol of course you're going to have to wait for your order when they have a SALE. I have 0 issues with slickwraps and I get my orders in 2-3 weeks delivered (to the netherlands). RiPPinG YoU OFf

I was able to get my order from slickwraps it did take 3 weeks tho. But I did receive it.

Mine is way over a month now - got nothing so far (not even a tracking link / shipment verification). Also, no answers from support.
Also, when you are still not recovering from the last sale, why have the next?
They take money and are unable to fulfill or even react - not good.

I so dearly wanted this skin.
But I rather let it be. Or does anyone know if another company has it?

I have been using slickwraps since oneplus 2 never had any issues with the product or shipments, although they can take a little more time when they have any discount sales going on. "Ripping off" indicates they will take your money and won't send anything in return, i guess that's not the case here.

I ordered 2 items back in April from #Slickwraps, got an email on 4/22/19 my order has shipped....and has not arrived yet. All tracking says they are in Kansas and have been there since 4/22/19. I ordered a custom skin from #Skinit on Saturday and it is in transit now. Arrival should be tomorrow. I don't know what is up with #Slickwraps but I think I am done with them.

Can't go wrong with PhantomSkinz.

Note_E said:
They are ripping everyone off and have not shipped a single item in over 3 weeks.
They do not answer support emails either.
Filing claim on PayPal and moving on.
You've been warned.
Click to expand...
Click to collapse
Yeah, I bought my first slickwrap for my s10+. Took 8 days to ship, but I was ok with that. However the wrap itself did not fit my phone around the whole edge. The camera cutout was fine, but both wraps were too large. It was a waste of money in my opinion.

Note_E said:
They are ripping everyone off and have not shipped a single item in over 3 weeks.
They do not answer support emails either.
Filing claim on PayPal and moving on.
You've been warned.
Click to expand...
Click to collapse
Yup I ordered two different ones for my opo 7pro. Said 4-6 business days to ship. Was like 3 weeks like you said and I also filed a PayPal claim for both hope they get us our money back!
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