Retgb? Any software update - Moto G5 Questions & Answers

Hi sorry if this has been asked before but new to the Moto g5 I purchased the device from Argos so it has the retgb software channel I have looked on Moto website and it doesn't give exact information about software update for UK g5 so I'm asking is there anything at all for the UK g5 there is no update what so ever stuck on 7.0 1st January patch

I've got the G5 3GB Dual Sim version from Amazon UK, also retgb, i'm on the same patch as you. Jan 2017.
Looking on the Motorola forum's, it seems our retail devices haven't been updated at all.

If there is no update when you select it from the about phone section then there is no update
Updates roll out in waves & is based on
Phone variant
Region
Retail or branded/carrier
Security update is available for some variants in certain regions
When will you get an update? No one at xda (or even Motorola support) would be able to tell you so no point in asking
Other than security patches there's no other improvements

So am I best off going custom on this bad boy

ttocs99 said:
So am I best off going custom on this bad boy
Click to expand...
Click to collapse
Yeah I would!

ttocs99 said:
So am I best off going custom on this bad boy
Click to expand...
Click to collapse
If you want updates custom ROMs best no one knows when Moto will release source or it gets leaked

TheFixItMan said:
When will you get an update? No one at xda (or even Motorola support) would be able to tell you so no point in asking
Click to expand...
Click to collapse
They didn't ask when an update will come out, they asked if anyone had received an update on that channel. It doesn't seem like an unreasonable query to me.

Related

Will android nougat EVER come on an LG K8 Unlocked version

Oh hai you came across my post,
Just a quick question will android nougat ever come on an LG K8 4G because i looked on ibtimes website and it says the update will roll out but when i go into update center and check for updates marshmallow is the latest so is it possible to run nougat on an LG K8 thanks
Matthew
mattwhite7102 said:
Oh hai you came across my post,
Just a quick question will android nougat ever come on an LG K8 4G because i looked on ibtimes website and it says the update will roll out but when i go into update center and check for updates marshmallow is the latest so is it possible to run nougat on an LG K8 thanks
Matthew
Click to expand...
Click to collapse
i think that official update will be available JUST for the 2017 model, not for the 2016.
i recommend to change your phone model because the development in this particular model is so hard because the chipset (Mediatek).
i looking for other models because of it
Thats is a load of good thanks LG
raul2903 said:
i think that official update will be available JUST for the 2017 model, not for the 2016.
i recommend to change your phone model because the development in this particular model is so hard because the chipset (Mediatek).
i looking for other models because of it
Click to expand...
Click to collapse
But surely the 2016 models should handle nougat perfectly because its dual core 1.30Ghz and it has 1.5Gb of ram
mattwhite7102 said:
But surely the 2016 models should handle nougat perfectly because it's dual core 1.30Ghz and it has 1.5Gb of ram
Click to expand...
Click to collapse
sure, i have no doubt of it, but there is something called MARKETING. to LG it's not convenient roll out the nougat update for the 2016 model. They prefer sell us a new phone, with ALMOST the same features/specifications but with a new software and more expensive.
Thats what you call lg being lazy
raul2903 said:
sure, i have no doubt of it, but there is something called MARKETING. to LG it's not convenient roll out the nougat update for the 2016 model. They prefer sell us a new phone, with ALMOST the same features/specifications but with a new software and more expensive.
Click to expand...
Click to collapse
LG really is lazy and cant be bothered to release nougat for all K8 users but in about a years time someone is going to release lineage OS for the phone if all developers is reading this please release lineage OS for this phone please!
johngr77 said:
Don't think any mediatek device from lg will be updated to nougat, maybe only the one that will be released with this version
Click to expand...
Click to collapse
Okay thanks for that
Now nougat is coming on the phone
I have just read up on the gsmarena it comes with 6.0 marshmallow and it is upgradable to 7.0 nougat so it has arrived finally
For Verizon variant, yes. That variant came with 6.0.1 initially, ours is 6.0. I don't believe global or any other variant will receive Nougat. Let's hope I'm wrong Well, maybe someone can port Verizon variant, but I'm not sure if basebands will work.
evildev said:
For Verizon variant, yes. That variant came with 6.0.1 initially, ours is 6.0. I don't believe global or any other variant will receive Nougat. Let's hope I'm wrong Well, maybe someone can port Verizon variant, but I'm not sure if basebands will work.
Click to expand...
Click to collapse
Verzion and AT & T (LG Phoenix 2) got nougat, they get it because of verzion and at&t, also I think they have Qualcomm chipsets..
Edit: yes, I'm right those are Qualcomm variants of k8, bull****...
Professor Woland said:
Verzion and AT & T (LG Phoenix 2) got nougat, they get it because of verzion and at&t, also I think they have Qualcomm chipsets..
Edit: yes, I'm right those are Qualcomm variants of k8, bull****...
Click to expand...
Click to collapse
Then porting is also next to impossible, different chipsets even though this device lacks space, it's a great device, too bad there are no custom roms for it...
Was really hoping for Nougat on the 2016 version, it's really not fair to abandon OS of a phone that's been out for a year.
Smileski said:
Was really hoping for Nougat on the 2016 version, it's really not fair to abandon OS of a phone that's been out for a year.
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It sucks cause on the specs page at gsmarena it says 7.0 upgradable
mattwhite7102 said:
It sucks cause on the specs page at gsmarena it says 7.0 upgradable
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Click to collapse
It says that because verzion and MetroPCS versions got nougat
Professor Woland said:
It says that because verzion and MetroPCS versions got nougat
Click to expand...
Click to collapse
I think other lg k8 phones will get nougat in the near future
mattwhite7102 said:
I think other lg k8 phones will get nougat in the near future
Click to expand...
Click to collapse
Fingers crossed, lets hope
Let's hope so. But then again, this device barely got a software update like K10 up till now tho...
oblyvision said:
Let's hope so. But then again, this device barely got a software update like K10 up till now tho...
Click to expand...
Click to collapse
I got update on my K8 like month ago but it wasn't anything major, it was some bugs fix and/or performance enhancement. So my guess is that they still care about the device? I'm not honestly sure. Will see.
Smileski said:
I got update on my K8 like month ago but it wasn't anything major, it was some bugs fix and/or performance enhancement. So my guess is that they still care about the device? I'm not honestly sure. Will see.
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Which model?
Wow 2.7K views I wasn't expecting to get this many views!
professor woland said:
which model?
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Click to collapse
lg k8 k350n

G5 7.1.1

Is android 7.1.1 update available yet for G5
Or only G5 plus .
I'm still on 7.0 with January security
richardrs123 said:
Is android 7.1.1 update available yet for G5
Or only G5 plus .
I'm still on 7.0 with January security
Click to expand...
Click to collapse
If you goto about phone and select check for update and it says your device is fully updated then there is no update
Updates are rolled out in phases based on phone variant, region, network branded or retail
Members of xda do not know when an update is coming so its pointless in asking
If its not available when you press check for updates then assume its not available yet
And please stop creating threads about updates - theres one already in the general section - we do not need loads of threads about updates

About Oreo stock rom

Is there news about the Android Oreo Firmware Update for the Moto G5 (Cedric)?
Timeline or a fix date
We will get it or?
Regards
Licki1000
lucki1000 said:
Is there news about the Android Oreo Firmware Update for the Moto G5 (Cedric)?
Timeline or a fix date
We will get it or?
Regards
Licki1000
Click to expand...
Click to collapse
The only information available is what Motorola make public
That is this device will get oreo
No time line or anything other than the Motorola announcement that this device will get oreo is available
Dates for otas are never made available as they always change
No one at xda will be able to give you anymore information
Ok thanks for your answer
TheFixItMan said:
The only information available is what Motorola make public
That is this device will get oreo
No time line or anything other than the Motorola announcement that this device will get oreo is available
Dates for otas are never made available as they always change
No one at xda will be able to give you anymore information
Click to expand...
Click to collapse
Oh guys Android Oreo arrives Germany
Sent from my Motorola Moto G (5) using XDA Labs
lucki1000 said:
Oh guys Android Oreo arrives Germany
Sent from my Motorola Moto G (5) using XDA Labs
Click to expand...
Click to collapse
I'm a bit confused. Why does Motorola push OPP28.85-13 as an official update when newer version (OPP28.85-16) already exists? I've even heard about OPQ28.85-13 build somewhere on xda - that build should be the latest one right now.
Opp28.85-13 Oreo 8.1 arrived in Portugal. Device from amazon market.
Got OPP28.85-13 on my phone (Slovakia - reteu soft. channel, unlocked BL) today. However, I am scared of getting hardbrick using OTA, because my bootloader has been already updated to Oreo version (B8.31) by flashing another official Oreo releases (you can find them here, on xda).
In my case, is it safe to do the OTA update or should I rather wait for full fastboot image of OPP28.85-13?
EDIT: Full fastboot firmware (OPP28.85-13) download link: https://rsdsecure-cloud.motorola.co...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip (approx. 1.4GB). File is geo-locked, German VPN is neccessary. I might recommend this free VPN add-on for Chrome https://chrome.google.com/webstore/detail/hotspot-shield-vpn-free-p/nlbejmccbhkncgokjcmghpfloaajcffj.
I just found the ota update for NPPS25.137-93-14 build number https://drive.google.com/open?id=1Ev...XAIiIQkY6EXDVg
just place the zip into the root directory, then go to moto update and enable storage permission finally go to check updates and just install
thats all

Stuck on NPPS25.137-93-12, no update, need help

I've the moto G5 XT1677 dual sim
Software variant - amzin
Software channel - retin
Build No. - NPPS25.137-93-12
Android version - Nougat 7.0 (Stock)
I haven't got any update after the may security patch. Talked to their customer service but they couldn't do anyhing.
So, is there any way to update my phone to the latest version without rooting?
This is my last resort. Any help will be appreciated.
Thank you.
Arindam95 said:
I've the moto G5 XT1677 dual sim
Software variant - amzin
Software channel - retin
Build No. - NPPS25.137-93-12
Android version - Nougat 7.0 (Stock)
I haven't got any update after the may security patch. Talked to their customer service but they couldn't do anyhing.
So, is there any way to update my phone to the latest version without rooting?
This is my last resort. Any help will be appreciated.
Thank you.
Click to expand...
Click to collapse
The update is rolling out slowly as I am also having the same device. But you can update it using lenovo moto smart assistant, as it will update your mobile.
riyan65 said:
The update is rolling out slowly as I am also having the same device. But you can update it using lenovo moto smart assistant, as it will update your mobile.
Click to expand...
Click to collapse
I just tried to update it through that software, it said "No upgrade task".
One more thing, can the retail build NPPS25.137-93-2-5 be flashed on top of amzin build no. NPPS25.137-93-12? and after that the oreo zip? as these files are available for retail channel but not for amzin.

Phone update status?

Hi, I just got my g8 from a swappa seller a couple days ago, LM-G820QM which I gather is the unlocked version (after calling lg to verify the imei is what it was advertised as and not just a random carrier unlocked phone). I saw on some threads here that people have up to sept/october updates on their carrier locked phones. Im curious as to what security patch your phones are on and what version the phone is. Im a bit surprised that I am still stuck on the april update with being carrier unlocked
Probably your G8 is the Amazon unlocked version which is the worst in updates
Mine is T-mobile version and I just received October security patch
salihss said:
Probably your G8 is the Amazon unlocked version which is the worst in updates
Mine is T-mobile version and I just received October security patch
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Click to collapse
I checked all system packages and apps and no traces of any amazon apps so I am a bit skeptical that I would have that version considering amazon makes their apps part of the system package. I figured having an unlocked non carrier version would be faster with updates than carriers but apparently not, no idea what lg is doing here :/
Vexusia said:
I checked all system packages and apps and no traces of any amazon apps so I am a bit skeptical that I would have that version considering amazon makes their apps part of the system package. I figured having an unlocked non carrier version would be faster with updates than carriers but apparently not, no idea what lg is doing here :/
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Click to collapse
Same exact phone and I haven't had a SINGLE update on this phone yet! I'm on the APRIL 1, 2019 SECURITY UPDATE
Like really? WTF is up with this. It's absurd
SantinoInc said:
Same exact phone and I haven't had a SINGLE update on this phone yet! I'm on the APRIL 1, 2019 SECURITY UPDATE
Like really? WTF is up with this. It's absurd
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Click to collapse
Hello! I see a ton of us firmwares out there. Did you try searching for your specific model and flash it with LG-UP? It takes 1-2 minutes to flash it...
Inerent said:
Hello! I see a ton of us firmwares out there. Did you try searching for your specific model and flash it with LG-UP? It takes 1-2 minutes to flash it...
Click to expand...
Click to collapse
I can't find any LG firmware website that actually has any firmware for the LG G8 LMQ710ULM (amazon) model. If you know of a place that has it please let me know.
FYI I'm still on April 2019 security patch...the update situation is just retarded on this phone
I'm also on APRIL 1, 2019 security update. Unlocked US version purchased at Best Buy. It appears only the carrier versions of this phone have received any updates.
I ended up returning the phone because of this issue. Its really mind boggling how carrier phones get updates but unlocked does not and especially from a 'big name' company like LG.. Maybe things have changed since I last modded phones a few years ago (just before a/b updates became a thing) but I thought the manufacturer had to make an update(which unlocked can use and get directly), then pushes it to carriers to add their bloa-.. apps* and then it goes to carrier phones. This was the reason why we had issues and delays with carrier updates in the first place. Regardless I wish you guys luck with future updates if they ever decide to push.
Just to also clarify on a previous comment, I have checked all g8 thinq models that end in QM (the unlocked versions) on their support page and the only firmware listed is april. Even connecting lg bridge does nothing with updates since nothing has actually been released by lg . _.
SantinoInc said:
I can't find any LG firmware website that actually has any firmware for the LG G8 LMQ710ULM (amazon) model. If you know of a place that has it please let me know.
Click to expand...
Click to collapse
The Amazon G8 is the LM-G820QM, not the LMQ710ULM (not even a G8, or any of the G series model number), all G8's are LM-G820 with the specific variant added to the end (TM for T-Mobile, etc) the LMQ710ULM is the LG Stylo 4. If you're looking for firmware for that phone you might want to try looking in the right forum
Amazon version finally got updated, October security patch...
revjamescarver said:
Amazon version finally got updated, October security patch...
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Click to collapse
Same! exciting they finally updated it!
Now to wait for the android 10 update...
revjamescarver said:
The Amazon G8 is the LM-G820QM
Click to expand...
Click to collapse
LM-G820QM is also the non-Amazon version of the G8. Oddly enough Amazon G8 users are reporting updates, but I still don't have an updated for the non-Amazon LM-G820QM.
Finally got a security update! Wow, took long enough!
Android 10 Is HERE, LG G8 820QM Amazon Version
Android 10 is here! Yesterday 24/02/2020 Amazon has released the Android 10 Stable update for the LG G8 820QM, there are stability improvements, camera improvements and overall device fluency!
^ android 10 also breaks themes, adds a hideous unremovable "frequent apps" dock on recent apps screen, broke some nova actions, etc.
I recommend everyone having trouble with updates to go to the LG website and download "LG Bridge". install usb drivers plug it in and go to software update and see if it finds anything. I literally searched for android 10 update via FOTA 2 minutes before trying on LG Bridge and it found nothing, LG Bridge hooked me up in about 3 minutes, running android 10 now.
Unfortunately here 28.02.2020 still no update via OTA or LG Bridge.
But I use my LM-G820QM in Germany! According to LG Support, I don't get any updates or support here!
I have no idea how to do the update!
Best regards Uli from Sachsen / Germany

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