Shipped my Pixel XL back on time with 8 days in hand. It took 4 days to reach the local USPS. Now its in a Delivery Attempt limbo for the past couple days. Leaving me with only 3 days in hand to meet the 30 day mark. Looks like the company responsible for trade-in verification, Apto Solution is only open from 9:00am to 5:30pm M-F. Not sure how is this supposed to work under this circumstances.
USPS message: "Your item is being held at the Post Office in ATLANTA, GA 30318 on October 31, 2017 at 6:22 pm because the business was closed. The item will be delivered the next delivery day that the business is open. If this item is unclaimed after 15 days then it will be returned to the sender."
Anyone else in the same boat? Already sent a message to big G, awaiting on their replies. Any advice or idea will be appreciated. Although, don't think we can do a whole lot, even though the clock is ticking.
Hi
n3far1us said:
Shipped my Pixel XL back on time with 8 days in hand. It took 4 days to reach the local USPS. Now its in a Delivery Attempt limbo for the past couple days. Leaving me with only 3 days in hand to meet the 30 day mark. Looks like the company responsible for trade-in verification, Apto Solution is only open from 9:00am to 5:30pm M-F. Not sure how is this supposed to work under this circumstances.
USPS message: "Your item is being held at the Post Office in ATLANTA, GA 30318 on October 31, 2017 at 6:22 pm because the business was closed. The item will be delivered the next delivery day that the business is open. If this item is unclaimed after 15 days then it will be returned to the sender."
Anyone else in the same boat? Already sent a message to big G, awaiting on their replies. Any advice or idea will be appreciated. Although, don't think we can do a whole lot, even though the clock is ticking.
Click to expand...
Click to collapse
Hi,
I can't believe yours is exactly as mine, just checked about a half hour ago, my USPS update:
USPS message: "Your item is being held at the Post Office in ATLANTA, GA 30318 on October 31, 2017 at 6:22 pm because the business was closed. The item will be delivered the next delivery day that the business is open. If this item is unclaimed after 15 days then it will be returned to the sender."
This sounds a little weird to me!!!!
Ken
Same issue here
Seems that there are a lot of these issues, sent my pixel Xl on the 18 th of October. Same boat. The good news is we now have 50 days from the time we received our Pixel 2 XL
---------- Post added at 12:53 AM ---------- Previous post was at 12:24 AM ----------
Left an email with Apto Solutions, explaining the need for them to get the phones from the post office as they cannot be delivered during their hours. I explained it might be a lot of phones and people are getting upset.
Also left voicemail for them to call me.
I have the exact same delivery delay since the 22nd. Contacted Google twice and was promised a response but nothing, contacted them today and was given the run around but they did say this is an issue affecting many shipments. Guess they weren't lying.
Exact same shipping response here. Will call Google to see what's up. Mine has also said out for delivery 4 days in a row. Didn't give me the closed business until 10/31.
Same here, but this morning, it shows delivered as of yesterday afternoon. Also, keep in mind, it is 30 days from the day you accept delivery of your new device .. not 30 days from the start of the trade in process (at least through 12/31/17).
Through December 31, 2017, Trade-In Period means 30 calendar days from the date You receive a new device that you purchase when accepting the Initial Trade-In Quote through the Websites.
same boat here. mine's been in limbo since the 28th after a failed delivery attempt. no update on the usps website for my shipment since then. fortunately i have a bud who works for the usps so i'm having him get me a more up to date status report. will report back once i find something out.
Phone limbo
Spoke with a person at Apto Solutions, they are to advise the person over Google Trade In to contact the post office to get the phones from the Post Office or arrange delivery.
I was also told the phones are coming in by the 1000's and that they are being picked up by Apto.
I have a bad feeling about this 3rd party Apto...
galaxys said:
I have a bad feeling about this 3rd party Apto...
Click to expand...
Click to collapse
+1
Sent from my Pixel 2 XL using Tapatalk
Mine just finally said delivered today.
Mine's finally shows delivered yesterday. However, so far, no received notification from google. No change in Trade-in section of Google Store either.
galaxys said:
I have a bad feeling about this 3rd party Apto...
Click to expand...
Click to collapse
Agree..
Mines shows as delivered as of the 27th still Kno update from Google ... ?
Sent from my Pixel 2 XL using XDA-Developers Legacy app
Mine is at the usps Atl, 30318 delivery attempted 11-3-17 4:30 pm and the bogus place is closed.
On hold with project-fi right now and I'm p'd off. P'd off to the tune of $150.
This sounds like premeditated bullya!
Hyla is the company's name, the gal says (got her to spell it for me) my msg for a supervisor will get sent to one, but she doesn't know if one of them will call me back on Monday. Can't make the foreman reply if he doesn't want to, know `cause I was one.
WOW this is as bad as the dnc just getting caught rigging their 2016 primary!
Google is trusting a company in my region at least that isn't trustworthy enough to be open when the USPS tries to deliver peoples +/- $650.00 phones for a trade in. Trade in for $150 in my case and the tracking lookup says it's insured for $50. That is not enough if they lose or break my 6P that I was using successfully the day I wiped it and sent it to them.
---------- Post added at 09:00 PM ---------- Previous post was at 08:58 PM ----------
Apto, Hyla.........
CLASS ACTION
Ya don't F with someones money, their truck or their other half.
theres an issue with usps.. just give it time.. trade in shall be completed in a matter of days
I contacted Google about this same problem. My delivery was also in delivery limbo for 3-4 days until it finally arrived at the company doing the trade-ins. I asked about the value and they said your initial quote is what you will get as long as you sent it in with inthe 30 day period. 30 days being from the time you receive your Pixel 2 XL from Google. She also called the 3rd party company and informed me that they are very behind and it will take about 2 weeks~ for them to assess the trade in and apply the credit. Then it will take however many days it takes for your financial institution to credit your account. All we can really do is just wait as we are at the mercy of Google. My Pixel XL is in mint condition if they ding me I definitely will not deal with the Trade-In next year. Swappa probably will be faster and easier and probably will make the same or close to it.
No, the problem is with the entity that isn't even open for normal hours. Post office tried to deliver for us.
Yep, I thought alphabet was such a large corporation that they could handle the logistics of all this. I won't do the trade in with them ever again either.
Maybe they should have called BDO?
But if I get the shaft on this thing and someone with the time and where-with-all is fighting them I will sign up.
I'm not a litigious kind of person either, their ineptness to get this done (if it does get to the point of them reneging on my offer `cause they didn't get the 6P) just ticks me off!
I dropped off mine at the post office. It took 4 days to show
Last Friday: Delivery Attempt because business closed at 4:30 PM (Atlanta GA 30318)
I'm waiting for this week if it will be delivered
Sent from my Nexus 9 using Tapatalk
mxmarcus said:
I dropped off mine at the post office. It took 4 days to show
Last Friday: Delivery Attempt because business closed at 4:30 PM (Atlanta GA 30318)
I'm waiting for this week if it will be delivered
Sent from my Nexus 9 using Tapatalk
Click to expand...
Click to collapse
Samesies
Related
Ok so that we dont get a stupid number of threads popping up about phones that have been dispatched from suppliers or received phones im creating this thread.
Anyone who has got an email saying there phone has been dispatched or if they have received their phone can post here and I will update this first post to keep a good idea of who has stock in.
Just post where you ordered your phone and when it was dispatched and it will be added to a list. Please copy the email into this thread as well (deleting confidential information) as people will demand proof . If you bought one from a shop you can post it here too so we can build a list of shops with stock.
PLEASE DO NOT START NEW THREADS OR THEY WILL BE MERGED INTO THIS ONE.
---------------------------------------------------------------------------------------------------------------------------
16 Nov 2011 - Evening - Phones4U Online - First Despatch Email Received by Iain 89 (not proven)
17 Nov 2011 - All Day - People buying handsets from phones4u in oxford street, London (1st retail phones)
17 Nov 2011 - Evening - Phones4u Online - Delays in despatching orders, may or all pre-orders not sent til 18th
17 Nov 2011 - Evening - O2 - Despatch confirmation for next day delivery by treble4 (looks like O2 are honouring orders quickly)
18 Nov 2011 - Morning - Phones4u - Loads of phones being delivered by citylink after getting an email with RoyalMail as courrier
Checked upto post#166
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Mark.
I just got an email from Phones 4 U sayin my Galaxy Nexus has been dispatched
Sent from my Desire HD using xda premium
Iain 89 said:
I just got an email from Phones 4 U sayin my Galaxy Nexus has been dispatched
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
seriously?
It is possible that stock may have arrived early... Specially if you ordered as soon as per-orders were open. I am expecting mine on Friday.
I'm not going to go near a phone shop tomorrow as reading about the nexus I can handle but seeing it and not having it I can't
I hate each and everyone of you that have and will post in this thread. =-)
xManMythLegend said:
I hate each and everyone of you that have and will post in this thread. =-)
Click to expand...
Click to collapse
Thank you
Now try to make your next post more productive as it will be your 1000th
Mark.
Iain 89 said:
I just got an email from Phones 4 U sayin my Galaxy Nexus has been dispatched
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
I don't mean to sound like I don't believe you or anything but a little proof wouldn't go a miss, perhaps add a copy of the message with your personal info removed. Surely you are not the only person in the entire world getting it delivered on time?
Sent from my X10i using xda premium
The truth is some people WILL get a Galaxy Nexus today.
Either they ordered from phones4u almost immediately when pre-ordering started,
or
They will queue up outside Phones4u in London in the morning or manage to get lucky at a three store that has a very limited stock available.
But they are risking not getting anything at all within the next week by queueing up as if they do run out of stock then good luck getting a Nexus delivered on Friday...
So I would expect to be jealous of a few people tomorrow... but who knows maybe Phones4u will end up delivering everyones phone tomorrow? I guess we will see in the morning.
Iain 89 said:
I just got an email from Phones 4 U sayin my Galaxy Nexus has been dispatched
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
I know I shouldn't say this but....... I hate you!!!
I just sent myself an e-mail to make sure I'm receiving e-mails properly!!!!
Well it doesn't look like anyone else has had a delivery notification yet - so either one guy got lucky or he's a big fibber
I'll post back if and when I hear...
It seems awfully quiet in here...
bigf00t said:
seriously?
Click to expand...
Click to collapse
Yeah seriously. It's say it's been dispatch and I should receive it in 2-3 working days.
Sent from my Desire HD using xda premium
P4U Twitter feed is reporting all deliveries of the Nexus have been delayed by a day.
But ... no one got one from store in the Oxford street?
Come on! There must be someone
Was (is) there any long queue?
mrwhizzard said:
P4U Twitter feed is reporting all deliveries of the Nexus have been delayed by a day.
Click to expand...
Click to collapse
Is that another day delay or the original day delay?
Just looked on Twitter and it was just a reply to someone which said they had been delayed by a day and would be received tomorrow - so just looks like the original 1 day delay - no need to panic people
bigf00t said:
Is that another day delay or the original day delay?
Click to expand...
Click to collapse
He might mean this:
@Bobsky1973 Hi, all deliveries of the Nexus have been delayed a day and should be with you by tomorrow. Thanks, Cal.
Click to expand...
Click to collapse
So, in theory, all is still well... :|
Just phoned up P4U
First guy told me they're not receiving the stock til tomorrow, and it will be sent out tomorrow.
I queried why their phone shops had stock but they were unable to fulfil pre-orders.
He said he couldn't answer that and passed me to another dept.
She said the same thing, they've been let down and they'll be sending the phones out tomorrow for 50% chance of a Saturday delivery and 99% chance on Monday.
I made clear I was annoyed that pre-orders were being delayed but shops were getting stock, at which point she told me my phone might be delivered tomorrow.
I asked why she changed her answer and she said:
"it says on the internet orders will be delivered on the 18th"
*exasperated*
You can see the progress from the 2nd man on the world to get it here with the name uvarvu:
http://91.151.218.11/showthread.php?t=18331065&page=48
But not without problems, he post on page 50: "And yep, there are no no google apps! I'm performing a factory reset right now. On the account settings screen the only options are corporate account and email." So not the best "global launch"..
Dipper60 said:
You can see the progress from the 2nd man on the world to get it here with the name uvarvu:
http://91.151.218.11/showthread.php?t=18331065&page=48
But not without problems, he post on page 50: "And yep, there are no no google apps! I'm performing a factory reset right now. On the account settings screen the only options are corporate account and email." So not the best "global launch"..
Click to expand...
Click to collapse
Holy crap he got one with the engineering ROM. I wonder what he could do with it...
anybody here has ordered from the samsung estore and got their device?
i ordered on saturday and am still waiting, its killing me!! the customer care helpline is so useless.
Moved To Q&A
Please post questions in the Q&A section.
Yes I have ordered from their E-Store. Processing won't happen till monday if you ordered on Saturday. It'll also ship on monday. Check your spam folder JIC they sent you a tracking number.
Even i had ordered this phone from Samsung estore on 27 September 2012. Till now they are saying me that it is still not processed from banglore. Upon that, once it will be processed, it will take another 5 to 7 days to reach at my place. This totally sucks man..
I have had enough of the patience man.. They should have mentioned their before if they are going to ship it after a decade or so...
Didn't know that. So far whenever I ordered something it has been relatively quick. Though the free ground shipping adds like almost 1 week to shipping time. I live in Hawaii so it makes sense lol.
Sent from my SCH-I535 using Tapatalk 2
We have a thread in T-Mobile thread of Note 7 in regards to people receiving their gifts. Just curious has anyone here who completed their promotion and received an approval by the 19th have you gotten your gift?
Quite a large amount of us waiting for the Gear Fit 2 has seem to of been forgotten. Thx for any info you may be able to offer
http://forum.xda-developers.com/tmobile-note-7/how-to/status-note-7-promotion-t3442604
playya said:
We have a thread in T-Mobile thread of Note 7 in regards to people receiving their gifts. Just curious has anyone here who completed their promotion and received an approval by the 19th have you gotten your gift?
Quite a large amount of us waiting for the Gear Fit 2 has seem to of been forgotten. Thx for any info you may be able to offer
http://forum.xda-developers.com/tmobile-note-7/how-to/status-note-7-promotion-t3442604
Click to expand...
Click to collapse
I didn't submit for the the fit but I did submit for the the 256 SD Card on the morning of August 20th and received an email from Samsung on the 23rd of August stating that my 2 SD Cards were approved. That's when my status also changed on the promo website to "Congratulations, Your submission has been approved and your gift has been processed and is currently in route". However, I've yet to receive both SD Cards and my status is still the same as it was on the 23rd, without any tracking provided yet. I called today and asked WTF was up with me getting passed over by people who had submitted much later than me and have already received their gifts. I keep getting BS answers and no help from Samsung whatsoever. They just keep telling me to wait patiently, sounds great! I mean isn't this supposed to be a first come first serve, limited supply promotion? I told them the longer I wait and keep getting passed up, the more likely I'm going to miss out and they just told me to wait longer. Gave up trying to get a supervisor on the phone after asking 3 times and they kept telling me that their supervisor would have the same answers and that they can't contact the promotions department in order to see where the hell my 2 SD Cards are.
@Justinphxaz okay thanks a lot for that this same exact stuff they told you is the same exact stuff I told them a lot of us over in the other Forum have been constantly calling and badgering and trying to put something together. We've been sending emails and also going on their Twitter page try the Twitter reps as well
I put in my promotion request on the 19th and received my card on the 30th
playya said:
@Justinphxaz okay thanks a lot for that this same exact stuff they told you is the same exact stuff I told them a lot of us over in the other Forum have been constantly calling and badgering and trying to put something together. We've been sending emails and also going on their Twitter page try the Twitter reps as well
Click to expand...
Click to collapse
Dang and still no luck huh? I've even heard some people submit for one SD Card getting 2 of them, thanks Samsung! That's probably where most of the gifts are and why they're supposedly trying to refresh their wear house. That's what they told me anyways. I asked if their wear house is out of stock, how have people been receiving the gifts then almost every day now for the past two weeks now (that I've seen and or heard of from people on a few different forums) and they had no answer for me, just that they understand I'm frustrated and to please wait longer. Some grade A BS. Not the way to do a promo. Should be first come first serve and don't send out extra gifts, send out the right amount so we all get them in a timely manner. So frustrating.
Justinphxaz said:
Dang and still no luck huh? I've even heard some people submit for one SD Card getting 2 of them, thanks Samsung! That's probably where most of the gifts are and why they're supposedly trying to refresh their wear house. That's what they told me anyways. I asked if their wear house is out of stock, how have people been receiving the gifts then almost every day now for the past two weeks now (that I've seen and or heard of from people on a few different forums) and they had no answer for me, just that they understand I'm frustrated and to please wait longer. Some grade A BS. Not the way to do a promo. Should be first come first serve and don't send out extra gifts, send out the right amount so we all get them in a timely manner. So frustrating.
Click to expand...
Click to collapse
I have been giving them hell in Twitter over the phone and via email til I find someone who knows what the hell they are doing over there. Don't stop please destroy them in Twitter and also go to their Facebook page. If ya create something we can try and have everyone lime and comment in it. Awarenes!
@playya, does your status still say "Your submission has been approved and your gift has been processed and is currently in route"? Mines been like that since the 23rd. I asked if it's in route, why is it taking so long to show up? Still no answer for that either, just to please wait longer. Basically a big FU to me, nobody there is willing to actually see where my order is.
Justinphxaz said:
@playya, does your status still say " Your submission has been approved and your gift has been processed and is currently in route"? Mines been like that since the 23rd. I asked if it's in route, why is it taking so long to show up? Still no answer for that either, just to please wait longer. Basically a big �� to me, nobody there is willing to actually see where my order is.
Click to expand...
Click to collapse
Since the 19th
playya said:
I have been giving them hell in Twitter over the phone and via email til I find someone who knows what the hell they are doing over there. Don't stop please destroy them in Twitter and also go to their Facebook page. If ya create something we can try and have everyone lime and comment in it. Awarenes!
Click to expand...
Click to collapse
Shoot I thought I was one of the very last people to not receive their gifts. Seemed like everyone got theirs who is with Verizon.
---------- Post added at 04:28 PM ---------- Previous post was at 04:24 PM ----------
-Alan said:
I put in my promotion request on the 19th and received my card on the 30th
Click to expand...
Click to collapse
Wish mine was that fast! But hope you're enjoying yours.
---------- Post added at 04:34 PM ---------- Previous post was at 04:28 PM ----------
playya said:
Since the 19th
Click to expand...
Click to collapse
That's some BS, I've seen so many that submitted on dates like the 22nd and 26th and received their gifts by dates like September 1st or the 3rd. To make it even worse alot of those who've received it want to sell it and not keep it. I'm all for making some money, that's cool. Just sucks they got it before us, we submitted much earlier and someone like me who actually wants to keep the SD Cards, I've got plenty to store on them. They could still sell those cards at a later date, but some how they were allowed to bypass those who submitted earlier than them. Kinda F'd up if you ask me. Samsung's promo team seems like some incompetent D Bags. How hard is it to go with a first come first serve promo that's quantity limited? Hmmmm I'll send out this person's SD Card who submitted on the 25th instead of this one who submitted on the 19th! Seems legit!
Justinphxaz said:
Shoot I thought I was one of the very last people to not receive their gifts. Seemed like everyone got theirs who is with Verizon.
---------- Post added at 04:28 PM ---------- Previous post was at 04:24 PM ----------
Wish mine was that fast! But hope you're enjoying yours.
---------- Post added at 04:34 PM ---------- Previous post was at 04:28 PM ----------
That's some BS, I've seen so many that submitted on dates like the 22nd and 26th and received their gifts by dates like September 1st or the 3rd. To make it even worse alot of those who've received it want to sell it and not keep it. I'm all for making some money, that's cool. Just sucks they got it before us, we submitted much earlier and someone like me who actually wants to keep the SD Cards, I've got plenty to store on them. They could still sell those cards at a later date, but some how they were allowed to bypass those who submitted earlier than them. Kinda F'd up if you ask me. Samsung's promo team seems like some incompetent D Bags. How hard is it to go with a first come first serve promo that's quantity limited? Hmmmm I'll send out this person's SD Card who submitted on the 25th instead of this one who submitted on the 19th! Seems legit!
Click to expand...
Click to collapse
I submitted two and my second one came first that's how I found out about the bs
They did say up to 12 weeks, so they are not in any fault really. Why did later submissions get sent out first though is messed up.
jjayzx said:
They did say up to 12 weeks, so they are not in any fault really. Why did later submissions get sent out first though is messed up.
Click to expand...
Click to collapse
Yeah see I'd have no problem waiting....14 weeks if I had to, what's f**ked up is that it's supposed to be first come first serve. They just let people who submitted much later to jump to the front of the line. When it's limited supply you're dealing with it's super frustrating that people submitting on the 27th of August were sent their gifts already. So if Samsung is going to send gifts, they should be sent out in order of first in, first out. It's like they decided last in, first out was a better way of handling a limited supply promo, which sucks. Hope I don't get an email in 3 or 4 weeks stating that the promo supply is tapped out. I specifically pre ordered for the gifts and paid off my phones to be eligible to upgrade early to pre order these damn gifts! Purposely submitted info early on the 20th (email approval on the 23rd) because I was told it was first come first serve. Looks like I would have been better off submitting my info on August 28th or something, I'd probably have my SD Cards by now, I don't even have tracking info or a label created.
Justinphxaz said:
Yeah see I'd have no problem waiting....14 weeks if I had to, what's f**ked up is that it's supposed to be first come first serve. They just let people who submitted much later to jump to the front of the line. When it's limited supply you're dealing with it's super frustrating that people submitting on the 27th of August were sent their gifts already. So if Samsung is going to send gifts, they should be sent out in order of first in, first out. It's like they decided last in, first out was a better way of handling a limited supply promo, which sucks. Hope I don't get an email in 3 or 4 weeks stating that the promo supply is tapped out. I specifically pre ordered for the gifts and paid off my phones to be eligible to upgrade early to pre order these damn gifts! Purposely submitted info early on the 20th (email approval on the 23rd) because I was told it was first come first serve. Looks like I would have been better off submitting my info on August 28th or something, I'd probably have my SD Cards by now, I don't even have tracking info or a label created.
Click to expand...
Click to collapse
If it says approved you shouldn't have to worry as your now guaranteed it. If you were still awaiting approval then they could say there is no more.
jjayzx said:
If it says approved you shouldn't have to worry as your now guaranteed it. If you were still awaiting approval then they could say there is no more.
Click to expand...
Click to collapse
Yeah, it's reassuring, it just makes me feel like something is going on where I'm going to get screwed somehow. It just doesn't make a lot of sense to me that people who've been approved well after me are receiving it well before me. I've had issues with promos before where I've found it's much better being pro active along the way (calling in and see what the status is) than waiting till the end and trying to see what's going on. It's worrisome because I've heard of a few people receiving more SD Cards than what they submitted for. Who knows how many it has happened with, I'd be much more at ease if at least my gifts had a shipping label made, that way I know I've got 2 physically reserved and at some point will ship.
jjayzx said:
They did say up to 12 weeks, so they are not in any fault really. Why did later submissions get sent out first though is messed up.
Click to expand...
Click to collapse
They also said first come first serve basis. here is an excerpt of page 4 paragraph 2 of their T&C
Gifts are available for a limited time, while supplies last, on a first-come, first-served basis. Gifts may take up to 12 weeks to be mailed to Participants verification of Offer Claim Form/receipt and compliance with these Terms and Conditions.
Click to expand...
Click to collapse
My second entry was received before my first one even has a shipping date
jjayzx said:
If it says approved you shouldn't have to worry as your now guaranteed it. If you were still awaiting approval then they could say there is no more.
Click to expand...
Click to collapse
Sounds great in concept but their terms also say first come first serve. They were first to break the T&C so no telling what else they could break
Memory Card
That is strange, i received mine literally 1 week after the phone was released. hope you get yours soon!.
Paintedblack said:
That is strange, i received mine literally 1 week after the phone was released. hope you get yours soon!.
Click to expand...
Click to collapse
Yeah it seemed like the memory cards went out pretty damn fast but the Fit 2 were a problem for some of us
playya said:
Yeah it seemed like the memory cards went out pretty damn fast but the Fit 2 were a problem for some of us
Click to expand...
Click to collapse
Is it just the fit on tmo that's having in issue getting out or in general? I put mine in on the 19th late mornin/early afternoon and got my fit the following week I think it was.
jjayzx said:
Is it just the fit on tmo that's having in issue getting out or in general? I put mine in on the 19th late mornin/early afternoon and got my fit the following week I think it was.
Click to expand...
Click to collapse
I'm on Verizon and ordered my fit a day or two after my phone came on the 19th, the fit showed a shipping label generated for a week before it was handed off to FedEx and arrived a couple days later. On August 26th, I put in orders for two more Fit 2's from two other phones. A few days later they were both 'Approved ...' and nothing since. When I called last week and got the Philippine call center they told me there was a delay getting the devices [Fit 2's] to their third party vendor that handles the promo fulfillment. I've seen no updates on the Fit 2's since.
Verizon still doesn't have any non flaming phones available for replacements.
Anyone order on 11/21 or 11/22 and have their dispatch/ delivery time be 9-10 days with the faster shipping option? That seems ridiculous.
Its probably because of the huge backorder on phones. OnePlus announced that they smashed their record of purchases with the 5T in 6hours from the Pre-order time. Meaning that they have less of a supply than demand, so expect to wait a bit. Once they get another batch of phones, I'm sure your dispatch time will be shortened. I ordered on 11/21 and my dispatch time is 11/29
My order was estimated delivered 29th but I have the phone on hand already
better than apples 2 to 3 months
I ordered on 11/21 and estimated arrival time was 11/24 but today the order is still not dispatched, if the phone not arrive on 24 I want the shipping refund
If a company makes you pay for shipping, it must have super priority. So disappointed
EasyDeath said:
...if the phone not arrive on 24 I want the shipping refund
If a company makes you pay for shipping, it must have super priority. So disappointed
Click to expand...
Click to collapse
That's not how it works. Paying for priority shipping does not mean your order gets put at the front of the line. It means that once the order is processed it will have a quicker shipping method used during transport, a tracking number, etc.
I ordered on 21/11 and o have received next-day morning before 11 am, because I choosed 50rs extra for fast delivery
tommy_riley said:
That's not how it works. Paying for priority shipping does not mean your order gets put at the front of the line. It means that once the order is processed it will have a quicker shipping method used during transport, a tracking number, etc.
Click to expand...
Click to collapse
my order was processed after 1 minute, and still not shipped
Ordered on 22 November. Estimated dispatch on 27 November
That is for Germany.
This is getting a little amusing with the Black Friday thing that is up on the OP site right now. So they have free shipping and discounted accessories only on launch day, with Black Friday sales coming literally 3 days later. So instead of just leaving those in place through the weekend, they do it for one day, and then have the people who didn't buy it on day 1 have to wait a week to even have it shipped. I feel like the OP5 was handled better than this. None of this seems to make sense from a marketing perspective. I also hate my backup phone, so that's part of it.
xgerryx said:
This is getting a little amusing with the Black Friday thing that is up on the OP site right now. So they have free shipping and discounted accessories only on launch day, with Black Friday sales coming literally 3 days later. So instead of just leaving those in place through the weekend, they do it for one day, and then have the people who didn't buy it on day 1 have to wait a week to even have it shipped. I feel like the OP5 was handled better than this. None of this seems to make sense from a marketing perspective. I also hate my backup phone, so that's part of it.
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OnePlus broke their own record for day one sales. It's their best launch to date. Of course the dispatch date is going to get a bit delayed. They are fulfilling and shipping orders as fast as they can. Folks who decided to wait should be cognizant of the fact that if they did not pull the trigger and get up early to order as soon as it went live, then there was a potential wait until the initial surge died down.
To me it makes good sense - get day one surge in s
Sales, then get another surge just three days later on Black Friday. Each with their own incentives on those days to lure potential customers/sales surges twice in one week. To me that seems to make the most sense from a marketing perspective. Just my opinion though...
Luckily mine will be here tomorrow (24th). I ordered on launch day (like 9:10am!). I chose the $9.99 expedited shipping option because if I didn't it would have arrived after the weekend (like 11/27 or 11/28). That would have sucked.
Expedited shipping is essentially that. Faster shipping, not faster processing or dispatching.
tommy_riley said:
OnePlus broke their own record for day one sales. It's their best launch to date. Of course the dispatch date is going to get a bit delayed. They are fulfilling and shipping orders as fast as they can. Folks who decided to wait should be cognizant of the fact that if they did not pull the trigger and get up early to order as soon as it went live, then there was a potential wait until the initial surge died down.
To me it makes good sense - get day one surge in s
Sales, then get another surge just three days later on Black Friday. Each with their own incentives on those days to lure potential customers/sales surges twice in one week. To me that seems to make the most sense from a marketing perspective. Just my opinion though...
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This makes sense to a point. I dunno, after my experience with the OP5, this was just disappointing to me personally I guess. Oh well, It'll get here eventually.
Ordered 5T 8gb model on 21st and got it 23rd morn from Amazon courier
Sent from my ONEPLUS A5010 using Tapatalk
They are ripping everyone off and have not shipped a single item in over 3 weeks.
They do not answer support emails either.
Filing claim on PayPal and moving on.
You've been warned.
I second this.. They have always been very very late, and always with the same excuse of being over loaded with orders.. DONT TAKE ORDERS IF YOU CANT FULFILL IT..
They refused to refund me in previous orders, simply they say you can't cancel after few hours of placing the order, but they CAN be late with no one questioning them..
I'll admit that I've had issues with getting my items delivered in a timely manner, but it still always comes.Two weeks ago I filed a warranty claim with them because I accidentally peeled a huge chunk off and it was approved so I just had to pay $6 for shipping and processing and haven't heard back yet after making the payment.
It sucks because their wraps are pretty good and easy-ish to install. lol
I can agree. Whenever they have a huge sale posted expect not to get your stuff for at least 2-3 weeks.
Note_E said:
They are ripping everyone off and have not shipped a single item in over 3 weeks.
They do not answer support emails either.
Filing claim on PayPal and moving on.
You've been warned.
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Noted and thanks for sharing.
Yeah I will never order from slickwraps. 1st and last order took almost a month.
I get mine from eBay with sopiguard. Order one for every phone and it's here within a few days.
After opening a case with paypal they also did not react for a week or so. Then they offered a tracking ID to another part of the country to another name / address to delay, I suppose. Personally, I will stay away from them.
By the way, they CAN be rated on google https://www.google.com/search?&q=slickwraps+wichita
AND they are having a 60% Easter Sale - while being unable to deliver from the LAST sale. It is a shame.
Try the Dbrand Bot
I'm waiting on one from them too. Only did it because I was ordering a computer skin too. I always say I won't order from them again but their custom skins ? the second Dbrand starts making custom skins I'll never order another slickwraps...
The best part is mine has said it's been shipped on the 22nd, but still shows it hasn't moved from their location.
I've never had a problem with them have a slickwrap on right now
Sent from my [device_name] using XDA-Developers Legacy app
Used to purchase skins from both dbrand and Slickwraps. Don't face any major issue with both of them.
The last skins bought from Slickwraps was for note9, during Christmas holiday, slightly slower processing time than it used to be but not an issue.
Lol of course you're going to have to wait for your order when they have a SALE. I have 0 issues with slickwraps and I get my orders in 2-3 weeks delivered (to the netherlands). RiPPinG YoU OFf
I was able to get my order from slickwraps it did take 3 weeks tho. But I did receive it.
Mine is way over a month now - got nothing so far (not even a tracking link / shipment verification). Also, no answers from support.
Also, when you are still not recovering from the last sale, why have the next?
They take money and are unable to fulfill or even react - not good.
I so dearly wanted this skin.
But I rather let it be. Or does anyone know if another company has it?
I have been using slickwraps since oneplus 2 never had any issues with the product or shipments, although they can take a little more time when they have any discount sales going on. "Ripping off" indicates they will take your money and won't send anything in return, i guess that's not the case here.
I ordered 2 items back in April from #Slickwraps, got an email on 4/22/19 my order has shipped....and has not arrived yet. All tracking says they are in Kansas and have been there since 4/22/19. I ordered a custom skin from #Skinit on Saturday and it is in transit now. Arrival should be tomorrow. I don't know what is up with #Slickwraps but I think I am done with them.
Can't go wrong with PhantomSkinz.
Note_E said:
They are ripping everyone off and have not shipped a single item in over 3 weeks.
They do not answer support emails either.
Filing claim on PayPal and moving on.
You've been warned.
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Click to collapse
Yeah, I bought my first slickwrap for my s10+. Took 8 days to ship, but I was ok with that. However the wrap itself did not fit my phone around the whole edge. The camera cutout was fine, but both wraps were too large. It was a waste of money in my opinion.
Note_E said:
They are ripping everyone off and have not shipped a single item in over 3 weeks.
They do not answer support emails either.
Filing claim on PayPal and moving on.
You've been warned.
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Click to collapse
Yup I ordered two different ones for my opo 7pro. Said 4-6 business days to ship. Was like 3 weeks like you said and I also filed a PayPal claim for both hope they get us our money back!
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