My phone so far is been great. Whenever I plug in a cable the OEM cable it came with or a Nexus 6p cable it does not fit very tightly and you can almost wiggle the cable back and forth maybe an eighth of an inch. I work in a kind of hazardous conditions job and I don't want to make something that's not that great worse. But I don't know if this is normal this may very well be. Does anyone else have a charge port that feels not very tight almost loose and they plug in their type c cable? How is your charge cable port?
Mine is normal, no wiggle whatsoever.
No
Slightly, but no issues charging etc.
galaxys said:
Slightly, but no issues charging etc.
Click to expand...
Click to collapse
Same here, mine wiggles a little, but not a lot, and it charges fine. I was actually wondering about this as well, but it does seem OK now and (if you got your phone from Google) we've all got 2 year warranties on our phones now in case that gets worse.
drumst1x said:
Same here, mine wiggles a little, but not a lot, and it charges fine. I was actually wondering about this as well, but it does seem OK now and (if you got your phone from Google) we've all got 2 year warranties on our phones now in case that gets worse.
Click to expand...
Click to collapse
I heard certain things are not covered under warranty like burn in. They say that's just normal for the device I read an article yesterday about it can't remember what but essentially what I just said they'll say it's not covered under the warranty. So I hope they will not say the charge port was my fault or not covered under warranty but irregardless I can change it myself I guess. I have like 4 or 5 days left until I can return it. 14 days
Related
Im getting small electrical shocks through the docking connectors. Not enough to hurt, but sure enough to wake me up
Happens only when cable is connected.
Anyone else noticed this? Could it be erroneus circuits? If so I will return my device.
This has to be a joke...
also, why are you playing with the contacts?
i heard its best to stick paper clips in it
watso4183 said:
This has to be a joke...
also, why are you playing with the contacts?
Click to expand...
Click to collapse
The docking connectors are on the side of the device; it's more unlikely that you WOULDN'T come in contact with them through normal handling.
Nope, plugged in and not getting shocked. See if you're grounded
Not me. Tried it while plugged in to AC power, even made my fingertip a bit moist for better conductivity: nothing.
If you're not joking I would definitely get a replacement unit.
Im definetely not joking.
First I thought my phone was vibrating, but I have been able to repeat it. Feels kinda like getting a spark from a disassembled lighter. Im not sure but it takes some time between each spark. Makes me think it might be static electricity built up somewhere, maybe from me and then discharged through the connectors?
Streaker said:
Im definetely not joking.
First I thought my phone was vibrating, but I have been able to repeat it. Feels kinda like getting a spark from a disassembled lighter. Im not sure but it takes some time between each spark. Makes me think it might be static electricity built up somewhere, maybe from me and then discharged through the connectors?
Click to expand...
Click to collapse
Maybe. If it's static it will be gone after discharge, and would need to build up again before you would feel another shock.
This might be related.
I just plugged in my phone and I must've been touching the pogo pins, it said "starting navigation" or something like that, but didn't start any app.
This has actually happened to me on several occasions and only while plugged in. Did you return your phone? Figure out why it happens?
I had that experience too: I was shocked when I just found out that Im getting shocked by my Galaxy Nexus.
Touching the dock connectors while the device is plugged in delivers a decent, constant current flowing through my finger. Very well noticeable, and on the edge of being painful for me.
You need a humidifier in your home or room or cave or wherever you reside. The low voltage (5V) and low current shouldn't shock you.
Sitting on the Australian East Coast, we have 99% humidity right now.
Playing around and intentionally touching the connectors for a few times now provided me with some more serious shocks (getting close to the pain level of licking a 9V block).
Enough for me to cover the ports with some clear tape for now..
in the us, with my verizon gnex, i can read ~7-8 vac from pogo->ground with the stock usb cable & ac adapter. so you can get a tiny amount of potential, but there is no large current. unplugging the phone i realized the voltage is coming from the shield on the usb cable, so its the charger, and not the phone with the issue (if it even is one)
BUT, this is way better than the 35vac i can read on a similar style iphone charger (one new, one old)(& same gnex stock usb connector shield measurement)...needless to say i'm not using that charger again on my gnex
Ok, I have no idea if it is slightly faulty my phone's socket or is it just a bad luck, but every single cable I have tried gets loose to the point when you can't use your phone while it's charging.
The OEM one failed pretty quickly, then I bought some thick expensive HAMA cable with golden contacts, it didn't last long neither.
It actually got to the point where you need to wiggle it around to make it work even when DHD is just lying still on the table.
The last one was surprisingly cheap (~5$ but def genuine as it was bought from well known local shop) belkin cable and even more surprisingly it was the best. By far.
At first it plugged in very tightly (almost too tightly), then after some couple of months it loosened up, but was still ok while some more months passed by...
But guess what? Now I can't use my DHD when it's charging and not thinking about the cable once AGAIN!! If I'am not careful, microUSB plug just falls off VERY easily.
Now all of this is happening because these small spring like pieces on connector get bent and pushed invards.
So...
Any cable with stiff and limited-movement pieces (so that it won't stay pushed too far) holding connector in place out there?
Maybe even with no movement of any pieces at all, if such a cable exists.
If you haven't read my whole post I will just make this short:
DON'T just pick a random more expensive one and recommend it for me without knowing much about it, because it's not really price related!!
Thanks.
This isn't an issue with other DHDs... My usb has worked for over two years now (the OEM one) and still going with a firm grip.
I think that there is a problem with the usb connector on the phone. You should talk with the people at the dealer where you got it (the phone). That is covered by warranty so they will surely replace it. If your warranty is not valid it costs around 30-50 euros to get it fixed. Good luck!
Nah.. It can't be right. :laugh:
I want then cable which would be cool enough for my tough phone, lol.
-SmOgER said:
Ok, I have no idea if it is slightly faulty my phone's socket or is it just a bad luck, but every single cable I have tried gets loose to the point when you can't use your phone while it's charging.
The OEM one failed pretty quickly, then I bought some thick expensive HAMA cable with golden contacts, it didn't last long neither.
It actually got to the point where you need to wiggle it around to make it work even when DHD is just lying still on the table.
The last one was surprisingly cheap (~5$ but def genuine as it was bought from well known local shop) belkin cable and even more surprisingly it was the best. By far.
At first it plugged in very tightly (almost too tightly), then after some couple of months it loosened up, but was still ok while some more months passed by...
But guess what? Now I can't use my DHD when it's charging and not thinking about the cable once AGAIN!! If I'am not careful, microUSB plug just falls off VERY easily.
Now all of this is happening because these small spring like pieces on connector get bent and pushed invards.
So...
Any cable with stiff and limited-movement pieces (so that it won't stay pushed too far) holding connector in place out there?
Maybe even with no movement of any pieces at all, if such a cable exists.
If you haven't read my whole post I will just make this short:
DON'T just pick a random more expensive one and recommend it for me without knowing much about it, because it's not really price related!!
Thanks.
Click to expand...
Click to collapse
im using samsung galaxy s 2 usb cable and its very tight... =)
I had the same problem once and it turned out it was all the lint that collected in the port over the months. I removed it carefully with a wooden toothpick and it solved the problem.
Hope it helps.
Sent from my HTC Desire HD
Thanks dude, seems it helped for now.
Not having a single problem with it charging, just surprised you can easily move the cable when plugged in from left to right or up or down, tried 4 different cables, all the same, is this just normal for micro USB to prevent it from being broken by a yank? Thanks in advance.
mrt19872 said:
Not having a single problem with it charging, just surprised you can easily move the cable when plugged in from left to right or up or down, tried 4 different cables, all the same, is this just normal for micro USB to prevent it from being broken by a yank? Thanks in advance.
Click to expand...
Click to collapse
Same thing for me as well. Doesn't really bother me.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
I noticed it immediately but I'm trying to ignore it.
Alright so apparently it is normal? Just bothers me as on my Note 2 I eventually had to end up wrapping the charging cord around the phone to hold the charging cord in the port otherwise it wouldn't charge at all (port got SUPER loose), and didn't want that to happen again.
I guess maybe there is "play" in it so that if someone does yank the cord it doesn't just snap off inside, but I have no idea, glad to know I'm not alone though and apparently it is the norm for the Note 4.
Doh, just noticed we can always use the warranty @ AT&T stores to exchange\swap out for up to an entire year, I was paranoid as I thought I only had 14 days and after that it was in Samsungs hands (people that have to deal with Samsung's support seem to end up very unhappy) so I'm far less stressed about it now. I still am considering a Squaretrade warranty, anyone here used them? I keep hearing good things but wasn't sure if they are worth it, but most people seem to get a new phone even if water damaged\broken with 2 days. Anyone here have experience with Squaretrade?
My charging port works fine, cable plugs in fine, but it is not firm, moves a little left and right inside the phone, doesn't lose connection or anything. Is this a problem that anyone had or have right now? Phone hasn't been dropped or anything. Talking to OP support about this. Just curious if anyone has this!
Yep, I've had this since day one, Never had an issue with it, though.
Skeptico said:
Yep, I've had this since day one, Never had an issue with it, though.
Click to expand...
Click to collapse
Good to know. I might sell my phone and just want to make sure it is not just me!
I think it is intentional, checkout JerryRigEverything teardown video on YouTube. USB port is seated on rubber oring.
I feel like the dash cable is a bit looser and less tight compared to other cables (Anker powerline+ for example)
There is a bit of "up and down" play with both cables though, but I don't think it's something to worry about.
Saturday night I had my phone on the charger overnight. When I woke up, it was still low and had not charged. I played with the cable and got it to start charging, but not properly. I figured it was probably a bad cable or charger, not sure why though. So I used a zero lemon case that worked fine. My charger in the car worked okay too. Fast forward to this morning and the phone now displays as being plugged into usb and charging something - see attached. Plugging in any other chargers changes nothing. Powering off will show a charging icon. I doubt it's a software issue but it could be I suppose, but I suspect I have a bad charging port. It's currently wireless charging, but still displaying the message in the status bar. Stock ROM, custom kernel. Any ideas? I will probably try a reflash tonight to see if it changes anything. Edit: not a kernel issue, switched kernels and same issue. I'm almost certain this is a bad usb port but I've never experienced a bad one before.
Is it still attached to the Zero Lemon case? It looks like the phone is charging it. If nothing is attached, then the port might be goofed. Did you try cleaning any lint out of it? Use a toothpick or plastic dental flosser. DO NOT use a paperclip or anything else metal as it could damage the port.
fury683 said:
Is it still attached to the Zero Lemon case? It looks like the phone is charging it. If nothing is attached, then the port might be goofed. Did you try cleaning any lint out of it? Use a toothpick or plastic dental flosser. DO NOT use a paperclip or anything else metal as it could damage the port.
Click to expand...
Click to collapse
It's not. I did find that it will charge when connected to a PC, but not a charger. Port is clean as far as I can tell.
kos26 said:
It's not. I did find that it will charge when connected to a PC, but not a charger. Port is clean as far as I can tell.
Click to expand...
Click to collapse
Have you tried a different wall charger, reversing the cable, same cable different charging block, etc? Does the notification persist all the time, only after it's plugged in, does rebooting remove it?
fury683 said:
Have you tried a different wall charger, reversing the cable, same cable different charging block, etc? Does the notification persist all the time, only after it's plugged in, does rebooting remove it?
Click to expand...
Click to collapse
I have, three different chargers, all with different cords. One of them is the same cord I used to connect it to a PC a minute ago, and USB and charging work when connected to a PC. Reboot does nothing, the notification persists until it's plugged into a PC.
I had this issue too, was freaking out. Cleaned the USB c port with a dental pick and got some lint out, still no good.
So...I powered off the device. Wrapped a thin layer of iso alcohol wipe on the dental stick and cleaned as good as I could. After a few seconds of drying, used a aerosol duster to blow out the port.
Been fine for months now.
An update, in the usb preferences screen, if I select USB controlled by this device, it will charge normally. Seems more like a software issue, but if it's acting weird when off, would it be? When off it would indicate a firmware or hardware issue. At least I would think.
Had the same thing happen to me, its a faulty use port. Contacted support and they got me a new phone. The only bad part is you gotta have a credit card to have them send it out
Sent from my Pixel 3 XL using Tapatalk
boostedduece said:
I had this issue too, was freaking out. Cleaned the USB c port with a dental pick and got some lint out, still no good.
So...I powered off the device. Wrapped a thin layer of iso alcohol wipe on the dental stick and cleaned as good as I could. After a few seconds of drying, used a aerosol duster to blow out the port.
Been fine for months now.
Click to expand...
Click to collapse
Please don't use a toothpick to clean USB ports. I did that some time ago and broke some pins, just slightly, so it sometimes worked, sometimes it didn't. Replacing the jack (was a different waterproof phone) was a pain and cost a quite a bit of money.
Try to wash it down with alcohol and blow it lightly with compressed air, several times.
superchilpil said:
Had the same thing happen to me, its a faulty use port. Contacted support and they got me a new phone. The only bad part is you gotta have a credit card to have them send it out
Click to expand...
Click to collapse
Yeah, I found that out. Kinda crappy. Other option is to send in and wait. Turn around time, 10-15 business days. Seriously? They know these devices are important for our daily lives now, they expect someone to wait that long?
kos26 said:
Yeah, I found that out. Kinda crappy. Other option is to send in and wait. Turn around time, 10-15 business days. Seriously? They know these devices are important for our daily lives now, they expect someone to wait that long?
Click to expand...
Click to collapse
I had to RMA my P2XL and I did the option where you send it in then they send the replacement. I think they send the replacement once they see the original has been shipped. I dropped mine off at UPS and the next day I got an email saying my replacement was being sent out.