Carrier Name - Unlocked Pixel on Verizon - Google Pixel 2 XL Questions & Answers

Bought my Pixel unlocked from the Google store and am using my Verizon SIM in it. Noticed that sometimes the carrier network name in the top left when pulling down the notification shade says "Verizon Wireless". Then it will randomly change to "VzW". Rebooting the phone sets it back to normal. Nothing functional seems to be broken so it's just a cosmetic thing. Wondering if anyone else is seeing this as well?

HankStorm said:
Bought my Pixel unlocked from the Google store and am using my Verizon SIM in it. Noticed that sometimes the carrier network name in the top left when pulling down the notification shade says "Verizon Wireless". Then it will randomly change to "VzW". Rebooting the phone sets it back to normal. Nothing functional seems to be broken so it's just a cosmetic thing. Wondering if anyone else is seeing this as well?
Click to expand...
Click to collapse
Mine just says "Verizon". I wounder why the different names, maybe it has to do with the tower?

Mine does the same thing. It's there, I'm told, to give you a heads up if you start roaming.

Larzzzz82 said:
Mine does the same thing. It's there, I'm told, to give you a heads up if you start roaming.
Click to expand...
Click to collapse
Hmm, that's odd. Most often I see this at work and the buildings I work in are all wired for Verizon service. So definitely not roaming in my case.

I'm on cricket and see cricket or AT&T depending on location.

Related

Help 4g

Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?
Well maybe you dont have great 4g signal in your area? Or change apn.
StyL3sX said:
Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?
Click to expand...
Click to collapse
As stated already , the signal could be weak in your area. Type in the dialer key pad ##3282# and you can also look to make sure all the bands are enabled on your device. I don't see why they wouldn't be though. A handful of users have stated bad connectivity with the M9, but that's on the sprint network I have been reading about.
at ##3282# it say only OK.. nothing about enable bands and i tryed sim of my friend (vodafone 4g) he have m8 and 4g working... on my m9 doesnt..
StyL3sX said:
at ##3282# it say only OK.. nothing about enable bands and i tryed sim of my friend (vodafone 4g) he have m8 and 4g working... on my m9 doesnt..
Click to expand...
Click to collapse
I have same problem with my M9+. In Manchester Area UK
I had perfect 4G with my old M8 but with new phone only 3G!!
Let me know if you get any answers. HTC and Vodafone couldnt help me either.
Check access point names, make sure only one is listed and selected.
Go to networks and search for network, click automatic.
Open the connectivity selection and make sure that the scalable option is chosen (2g/3g/4g)
Are you using one Base with the wrong firmware? Make sure they match up.
Find a friend on the same network or shared network and see if they have 4g in your location.
Test the sim in another phone.
Call network to check for issues in your area and or if there is an error against your account, may need a new sim if that one is old.
Test in major parts of the city center next time you're shopping..
Perform a speed test to see what speed you're actually getting, hspa is up to 20mb, 4g AFAIK is around 60mb, I've had 48 before. Anything over 20 could be considered 4g, you will very very rarely see a 3G tariff go over 19mb, which is the most I've ever seen.
Good luck.
StyL3sX said:
Hello friend, i bought a new m9 and when i activate data mobile i have only 3g , i tryed factory reset, to setup my network,
I rooted my phone, installed custom room.. still no change.. anyone can know why ?
Click to expand...
Click to collapse
I have the same issue with the M9. Couldn't find an answer for this problem. Even tried opening lte bands as listed here but no luck.
The thing is that I used to get LTE where I am now, went on long holiday and can't get it to work again so no idea what's up.
Jhonys said:
I have the same issue with the M9. Couldn't find an answer for this problem. Even tried opening lte bands as listed here but no luck.
The thing is that I used to get LTE where I am now, went on long holiday and can't get it to work again so no idea what's up.
Click to expand...
Click to collapse
That's a network issue, get a new sim and speak with your provider. Try the things I listed too
dladz said:
That's a network issue, get a new sim and speak with your provider. Try the things I listed too
Click to expand...
Click to collapse
I tried my sim with my wife's iphone and i got 4g without any problem. It's not a sim issue. Whatever the problem is, it's with the device (hardware, software, settings). I remember it also took me a few weeks after getting the M9 to get a 4g signal, but then one day it just appeared so there's that to add to the mystery.
Jhonys said:
I tried my sim with my wife's iphone and i got 4g without any problem. It's not a sim issue. Whatever the problem is, it's with the device (hardware, software, settings). I remember it also took me a few weeks after getting the M9 to get a 4g signal, but then one day it just appeared so there's that to add to the mystery.
Click to expand...
Click to collapse
Reset your network settings mate, set to manual then back to automatic.
Make sure you actually catch the network on manual first before manual. You will find it, it's just a case of going through the motions.
Also click menu, reset to defaults in access point names.
dladz said:
Reset your network settings mate, set to manual then back to automatic.
Make sure you actually catch the network on manual first before manual. You will find it, it's just a case of going through the motions.
Also click menu, reset to defaults in access point names.
Click to expand...
Click to collapse
1. How do you "reset network settings"?
2. set to manual - you mean in 'Network operators' menu select 'Search networks', select my network, then go back and selecting 'Select automatically'?
3. What do you mean "just a case of going through the motions"?
4. Should I reset APN at the last step or at the beginning?
I'm trying to understand your steps as clearly as i possible can because this no 4g issue took a lot of time and effort from me and it still doesn't work. Any help is very much appreciated.
Jhonys said:
1. How do you "reset network settings"?
2. set to manual - you mean in 'Network operators' menu select 'Search networks', select my network, then go back and selecting 'Select automatically'?
3. What do you mean "just a case of going through the motions"?
4. Should I reset APN at the last step or at the beginning?
I'm trying to understand your steps as clearly as i possible can because this no 4g issue took a lot of time and effort from me and it still doesn't work. Any help is very much appreciated.
Click to expand...
Click to collapse
I am trying to help you.
There are no steps it's just a case of trying everything to do with the network. If what you say is true and you've literally just had this issue occur out of the blue then it has to be a difference on the handset, especially seeing as you have tested the sim in another phone and it works.
Reset to default is with apn, doesn't matter when you do this just reset them, make sure it's checked and cycle mobile data on and off.
Clarify that your device is set to 2g/3g/4g within network mode (I believe it's called)
And I was referring to setting network selection to manual within mobile network settings, then choosing your network, then researching and selecting automatic.
The path is: settings / mobile data / network operators / search networks, wait for yours and select it, cycle mobile data (turn off then back on) if that doesn't work, switch back to automatic.
Reboot your phone after making changes, perform the full shut down method instead of the restart or power off methods, it's power and volume up AFAIK, hold for 10+ seconds, might be 15.
Going through the motions refers to checking anything and everything which influences the network, one of these setting will get it working..
Might be seen as overkill but a factory reset (if it's not been tried already) good luck.
dladz said:
I am trying to help you.
There are no steps it's just a case of trying everything to do with the network. If what you say is true and you've literally just had this issue occur out of the blue then it has to be a difference on the handset, especially seeing as you have tested the sim in another phone and it works.
Reset to default is with apn, doesn't matter when you do this just reset them, make sure it's checked and cycle mobile data on and off.
Clarify that your device is set to 2g/3g/4g within network mode (I believe it's called)
And I was referring to setting network selection to manual within mobile network settings, then choosing your network, then researching and selecting automatic.
The path is: settings / mobile data / network operators / search networks, wait for yours and select it, cycle mobile data (turn off then back on) if that doesn't work, switch back to automatic.
Reboot your phone after making changes, perform the full shut down method instead of the restart or power off methods, it's power and volume up AFAIK, hold for 10+ seconds, might be 15.
Going through the motions refers to checking anything and everything which influences the network, one of these setting will get it working..
Might be seen as overkill but a factory reset (if it's not been tried already) good luck.
Click to expand...
Click to collapse
I know you are trying to help me, and I very much appreciate it. Truly am.
I tried doing all the steps you listed, but no luck. Even tried at some point to force lte only in 4636 screen but that resulted in no signal at all. Trying to manually select a network in that setting only gives me the other 2 networks that work in the area but not vodafone which is what I use.
As a complete overkill I RUU earlier to the new 2.11.617 firmware without signing into my google account or restoring anything, and still no lte. What I did saw however, in the select network screen, was that next to my network, it said 2g/3g and next to the other 2 networks here it said 2g/3g/4g. Obliviously I can't select them as it's a vodafone simcard.
I added here SS from LTE discovery app while i was on 'lte only' mode. You can see signal is there but it cannot connect.
Any wild ideas or suggestions? I'm opened to try almost anything
Just out of interest, have you tried a different sim card? I know you said that your sim worked in another phone but I'd still be tempted to contact voda to get a new sim and to see if everything is set up on a network level, you may have to tell via that the issue is persistent in different phones or they may make you pay for it.
Also, might be something to do with the association between your phone and your sim. I once had a sim that blocked my missus, she could call me but I couldn't call her, no active diverts of any kind, I could call anyone and they could call me, got a new sim and it was sorted. Very strange, but anomalies like this do occur.
Have you got any mods or are you at stock at the moment? I know you said ruu. Oh and lol click thanks BTW.
dladz said:
Just out of interest, have you tried a different sim card? I know you said that your sim worked in another phone but I'd still be tempted to contact voda to get a new sim and to see if everything is set up on a network level, you may have to tell via that the issue is persistent in different phones or they may make you pay for it.
Also, might be something to do with the association between your phone and your sim. I once had a sim that blocked my missus, she could call me but I couldn't call her, no active diverts of any kind, I could call anyone and they could call me, got a new sim and it was sorted. Very strange, but anomalies like this do occur.
Have you got any mods or are you at stock at the moment? I know you said ruu. Oh and lol click thanks BTW.
Click to expand...
Click to collapse
Well the thing is that my wife's sim card in my phone only gets 3g. On her iPhone it's 4g. My sim card in my wife's iPhone gets 4g. On my phone only 3g so it seems like a very specific problem with my device.
Shortly after ruu I installed viper 3.5 without any mods..
Can it be that my device is somehow blocked by the network towers or something of that nature?
Maybe a hidden setting somewhere that blocking the phone's 4g capabilities? This is getting ridiculous..
Thanks for your help mate. Can't believe I forgot to press the thanks button [emoji2]
Sent from my HTC One M9 using Tapatalk
Jhonys said:
Well the thing is that my wife's sim card in my phone only gets 3g. On her iPhone it's 4g. My sim card in my wife's iPhone gets 4g. On my phone only 3g so it seems like a very specific problem with my device.
Shortly after ruu I installed viper 3.5 without any mods..
Can it be that my device is somehow blocked by the network towers or something of that nature?
Maybe a hidden setting somewhere that blocking the phone's 4g capabilities? This is getting ridiculous..
Thanks for your help mate. Can't believe I forgot to press the thanks button [emoji2]
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
No worries fella
If you've already tried another sim and it's still not happening, the firmware matches the rom, your sim works in other phones with 4g. Then I'm really not sure mate..
Give Lee droid a whirl that's what I'm using at the moment.. A simple but great rom..
I'm pretty much out of ideas now, if all of the above has been checked then it's something that I'm not aware of.. Sorry mate..
for the record it is a weird one, something should have got it working by now..
---------- Post added at 12:58 AM ---------- Previous post was at 12:56 AM ----------
Are you in a position to be able to return the device? Just in case
dladz said:
No worries fella
If you've already tried another sim and it's still not happening, the firmware matches the rom, your sim works in other phones with 4g. Then I'm really not sure mate..
Give Lee droid a whirl that's what I'm using at the moment.. A simple but great rom..
I'm pretty much out of ideas now, if all of the above has been checked then it's something that I'm not aware of.. Sorry mate..
for the record it is a weird one, something should have got it working by now..
---------- Post added at 12:58 AM ---------- Previous post was at 12:56 AM ----------
Are you in a position to be able to return the device? Just in case
Click to expand...
Click to collapse
Thanks for the help mate.
I can't return the device as it was bought in the states and I live in Europe at the moment.
I think I will try to change my sim card for a new one just in case, and will change back to stock 2.11.617 for a couple of days to see if that can make any difference.
Will post an update if i will have one.
Jhonys said:
Thanks for the help mate.
I can't return the device as it was bought in the states and I live in Europe at the moment.
I think I will try to change my sim card for a new one just in case, and will change back to stock 2.11.617 for a couple of days to see if that can make any difference.
Will post an update if i will have one.
Click to expand...
Click to collapse
Good luck fella, hope it all works out for you. With it being bought in the states would the band frequency of the device make a difference? Just spitballing there. Good luck..
dladz said:
Good luck fella, hope it all works out for you. With it being bought in the states would the band frequency of the device make a difference? Just spitballing there. Good luck..
Click to expand...
Click to collapse
Yes it would. He probably bought a cdma and has to have the correct bandwidths unlocked.
Sent from a stolen (and crap) HTC M9
shivadow said:
Yes it would. He probably bought a cdma and has to have the correct bandwidths unlocked.
Sent from a stolen (and crap) HTC M9
Click to expand...
Click to collapse
Then that would make sense.

Need help connecting to Verizon LTE data

I just bought the phone new off of eBay. Seller stated that the phone is unlocked, although I do still see a "My AT&T" app installed. Anyway, when I first start up the phone (w/vzw SIM), it connects to VZW for about 3 seconds, then says "no service" in the status bar. I have tried editing the apn settings for VZW, but it doesn't help.
Can anybody confirm this phone connecting on Verizon LTE, or have any suggestions for me to try? Any way to confirm that my phone is in fact unlocked?
I'm pretty sure this phone is not compatible with Verizon's network.
http://forum.xda-developers.com/showthread.php?t=2788271
Yeah I read through that earlier. The last post states that lte data should be fine.

Google Project Fi - Force Default Carrier?

Hello everyone! I have a question, which I'm sure I already know the answer to, but figured I'd ask all the smart people here.
I have the unlocked 2XL from the Google Store using Project Fi. I have both an eSIM and physical, both giving same results. My phone always defaults to Sprint as the carrier of the three (Sprint, T-Mobile and US Cellular). I can forch jump to T-Mobile or US Cellular, but my phone will always default back to Sprint after a reboot or after sitting for about an hour. I've also purchased FiSwitch (amazing app btw), and I force jump to T-Mobile using it and even the dialer codes (same difference), but it always goes back to Sprint. I reached out to the Dev of FiSwitch as well and was instructed FiSwitch can't force it to stay on T-Mobile. Sprint's service is just subpar to T-Mobile in my area (home and work). T-Mobile provides better signal strength, quality and network speeds. I'd love to make T-Mobile my default unless I choose to change it.
My question... Is there anyway to force my phone to always use T-Mobile as the preferred carrier? Through build.prop or other means? My guess is this might be programmed into the radio, meaning I'm probably out of luck. I am rooted as well, which hopefully will help me with replies. Thank you!
felosisman said:
Hello everyone! I have a question, which I'm sure I already know the answer to, but figured I'd ask all the smart people here.
I have the unlocked 2XL from the Google Store using Project Fi. I have both an eSIM and physical, both giving same results. My phone always defaults to Sprint as the carrier of the three (Sprint, T-Mobile and US Cellular). I can forch jump to T-Mobile or US Cellular, but my phone will always default back to Sprint after a reboot or after sitting for about an hour. I've also purchased FiSwitch (amazing app btw), and I force jump to T-Mobile using it and even the dialer codes (same difference), but it always goes back to Sprint. I reached out to the Dev of FiSwitch as well and was instructed FiSwitch can't force it to stay on T-Mobile. Sprint's service is just subpar to T-Mobile in my area (home and work). T-Mobile provides better signal strength, quality and network speeds. I'd love to make T-Mobile my default unless I choose to change it.
My question... Is there anyway to force my phone to always use T-Mobile as the preferred carrier? Through build.prop or other means? My guess is this might be programmed into the radio, meaning I'm probably out of luck. I am rooted as well, which hopefully will help me with replies. Thank you!
Click to expand...
Click to collapse
Not a Fi user, but this might help.
https://www.google.com/amp/s/amp.re...omments/3st8yj/anyway_to_select_tmobile_only/
Badger50 said:
Not a Fi user, but this might help.
https://www.google.com/amp/s/amp.re...omments/3st8yj/anyway_to_select_tmobile_only/
Click to expand...
Click to collapse
Thanks for the quick reply! Those codes, along with FiSwitch are what I've been using. Unfortunately, after force jump to another carrier from Sprint, my phone will always move back to Sprint after a reboot or after just sitting for about an hour. Force jumpting to T-Mobile, for example, doesn't actually turn off the auto feature permanently. Per the FiSwitch Dev, he's not sure there is a way to force it to jump to and stay on T-Mobile, the phone after sometime will always jump back to "auto", putting it back on Sprint in my case.
I guess I'm looking for a way to not temp jump to T-Mobile, but force my phone to always use T-Mobile unless I chose otherwise.
felosisman said:
Thanks for the quick reply! Those codes, along with FiSwitch are what I've been using. Unfortunately, after force jump to another carrier from Sprint, my phone will always move back to Sprint after a reboot or after just sitting for about an hour. Force jumpting to T-Mobile, for example, doesn't actually turn off the auto feature permanently. Per the FiSwitch Dev, he's not sure there is a way to force it to jump to and stay on T-Mobile, the phone after sometime will always jump back to "auto", putting it back on Sprint in my case.
I guess I'm looking for a way to not temp jump to T-Mobile, but force my phone to always use T-Mobile unless I chose otherwise.
Click to expand...
Click to collapse
Dang! Then you probably saw this one too
https://android.gadgethacks.com/how-to/force-switch-t-mobile-sprint-project-fi-0180878/
felosisman said:
Hello everyone! I have a question, which I'm sure I already know the answer to, but figured I'd ask all the smart people here.
I have the unlocked 2XL from the Google Store using Project Fi. I have both an eSIM and physical, both giving same results. My phone always defaults to Sprint as the carrier of the three (Sprint, T-Mobile and US Cellular). I can forch jump to T-Mobile or US Cellular, but my phone will always default back to Sprint after a reboot or after sitting for about an hour. I've also purchased FiSwitch (amazing app btw), and I force jump to T-Mobile using it and even the dialer codes (same difference), but it always goes back to Sprint. I reached out to the Dev of FiSwitch as well and was instructed FiSwitch can't force it to stay on T-Mobile. Sprint's service is just subpar to T-Mobile in my area (home and work). T-Mobile provides better signal strength, quality and network speeds. I'd love to make T-Mobile my default unless I choose to change it.
My question... Is there anyway to force my phone to always use T-Mobile as the preferred carrier? Through build.prop or other means? My guess is this might be programmed into the radio, meaning I'm probably out of luck. I am rooted as well, which hopefully will help me with replies. Thank you!
Click to expand...
Click to collapse
Hi there,
This is the app that you might need
https://play.google.com/store/apps/details?id=com.cheekydevs.fiswitch&hl=en
Badger50 said:
Dang! Then you probably saw this one too
https://android.gadgethacks.com/how-to/force-switch-t-mobile-sprint-project-fi-0180878/
Click to expand...
Click to collapse
Yep, thanks!
matteosaeed said:
Hi there,
This is the app that you might need
https://play.google.com/store/apps/details?id=com.cheekydevs.fiswitch&hl=en
Click to expand...
Click to collapse
I have that app, it's the one I mention in the OP. It can force switch, but it's not permanent.
Hey! Have you had any luck with it? I’m facing the same issue...
I've not found a way to force lock it to a certain carrier, but I did find by accident that using the "next" option with FiSwitch, cycling through until I land on the carrier I want, it will stay there until I hit an area where it drops, in which case it will automatically switch to another that works in the area.
I basically sit locked on TMobile now except one area I go where TMobile doesn't work well and it will jump to Sprint. I just hit "next" in FiSwitch when I leave that area and lock in TMobile again. :good:
Woah, thanks a lot for your kind reply. I’ll see how it works on my pixel. Strange, that they haven’t came up with a solution for a longer period of time as looking around, much people has this kind of issues.
Thanks for your prompt reply!!
felosisman said:
Hello everyone! I have a question.......
My question... Is there anyway to force my phone to always use T-Mobile as the preferred carrier? Through build.prop or other means? My guess is this might be programmed into the radio, meaning I'm probably out of luck. I am rooted as well, which hopefully will help me with replies. Thank you!
Click to expand...
Click to collapse
My phone on reboot will default to the best signal, I live in Chicago but work just over the border in Indiana, when at work often my phone will reboot to Sprint, but as I cross back into Illinois it will go T-mobile on a reboot. I am using an E-sim. I also use Signal Spy for my switching needs.
What happens if you only use e-sim?
ossito2012 said:
My phone on reboot will default to the best signal, I live in Chicago but work just over the border in Indiana, when at work often my phone will reboot to Sprint, but as I cross back into Illinois it will go T-mobile on a reboot. I am using an E-sim. I also use Signal Spy for my switching needs.
What happens if you only use e-sim?
Click to expand...
Click to collapse
I get the same results with ESim vs physical. I just mainly use physical over the ESim because of my flashing between stock and custom ROMs and Google 2FA is a pain with only an ESim since the phone is not activated until I actually login to my Google account whereas with physical SIM, I can get a SMS backup code right from the start. :good:
felosisman said:
I get the same results with ESim vs physical. I just mainly use physical over the ESim because of my flashing between stock and custom ROMs and Google 2FA is a pain with only an ESim since the phone is not activated until I actually login to my Google account whereas with physical SIM, I can get a SMS backup code right from the start. :good:
Click to expand...
Click to collapse
I know this is not exactly what you want but what if you used Tasker to do the switch to Sprint for you on reboot.
Only decent workaround I could think of.

Calls and texts not working.

Hello everyone,
I'm having a bizarre problem that no one can seem to fix. I have an unlocked AT&T branded Note 10+. I used it on my preferred service, MetroPCS.
A couple of weeks ago it stopped receiving or allowing me to make calls. The signal showed full bars and everything else worked fine. After attempting to fix it and failing I switched providers and went to Verizon.
Bizarrely, my phone will not work on prepaid vzw but did work on a post paid so I signed up. Everything phone related worked. It was however very expensive.
Seeing my phone work on a network made me think my phone wasn't the issue so I went back to my preferred network.
Now the situation is this: With a metro sim inserted I show 4G LTE icon but no bars, instead it's just a circle with a line thru it. In this state I have full data but now calls and texts don't work. When I try to make a call the 4G icon disappears and full signal bars replace the circle with the line.
I tried metro tech support, they are no help at all. So I called Samsung. They informed me that my device is still locked. That can't be true as I've used it on two networks that weren't AT&T. However, rather than writing them off I went back to VZW and had a worker insert his sim into my phone and it worked flawlessly, just reassuring me that my device is unlocked.
This device, other than being unlocked is unmodified and had been used in a 100% stock state. Is there anyone here who can please direct me to a solution for this issue?
Edit: I have tried switching to new metro sim cards. Reset my apns and network settings. I even tried a full factory reset.
kingnarkissos said:
Hello everyone,
I'm having a bizarre problem that no one can seem to fix. I have an unlocked AT&T branded Note 10+. I used it on my preferred service, MetroPCS.
A couple of weeks ago it stopped receiving or allowing me to make calls. The signal showed full bars and everything else worked fine. After attempting to fix it and failing I switched providers and went to Verizon.
Bizarrely, my phone will not work on prepaid vzw but did work on a post paid so I signed up. Everything phone related worked. It was however very expensive.
Seeing my phone work on a network made me think my phone wasn't the issue so I went back to my preferred network.
Now the situation is this: With a metro sim inserted I show 4G LTE icon but no bars, instead it's just a circle with a line thru it. In this state I have full data but now calls and texts don't work. When I try to make a call the 4G icon disappears and full signal bars replace the circle with the line.
I tried metro tech support, they are no help at all. So I called Samsung. They informed me that my device is still locked. That can't be true as I've used it on two networks that weren't AT&T. However, rather than writing them off I went back to VZW and had a worker insert his sim into my phone and it worked flawlessly, just reassuring me that my device is unlocked.
This device, other than being unlocked is unmodified and had been used in a 100% stock state. Is there anyone here who can please direct me to a solution for this issue?
Click to expand...
Click to collapse
You just proved either the SIM or the account is the issue.
Sent from my SM-N976V using Tapatalk
I would agree. I should've included that I have tried 3 new metro sim cards, with the same result.
However, please tell me more about how this could be an account issue? Because that could lead me down a path to a resolution. Thank you

A505U can't access Visible network

I've tried everything, so hopefully someone can shine some light into this issue.
I bought a new (unused but from a 3rd party) Samsung Galaxy A50 (A505U) Verizon branded and unlocked. Got a sim card from Visible and went to get it connected. Nothing. WiFi works, everything works, but no cell service.
Here's what I've done (some multiple times)
- reset everything to include network settings, hard reset, etc
- removing the sim, resetting, putting the sim back in. I always get a notification saying the sim card is removed and it goes away when I put the sim back in, so it is recognizing a sim card is in there
- switched sims with another Visible phone/sim and nothing. Both sims worked on other phone but neither worked on this phone
- tried getting into the hidden menus but none of them worked
- talked to Visible tech support which upgraded the issue to the highest level and concluded it's the phone
- Visible believes it's the APN settings but I cannot edit current APNs nor add new ones (grayed out)
- manually add networks, I can see Visible, TMobile, ATT, and some weird numbers, but when I try to connect to Visible it says cannot register on the network, other networks say the sim is not setup for them
- sometimes I get the icon that shows all bars but they're grayed out, sometimes it shows 3-4 bars lit up, sometimes even shows a 4G icon, but mostly the grayed out bars
- sent the phone to Samsung, they tested it and found no faults, guess the hardware is good, ruled that out.
- got into dev options but I'm aware the OEM unlock is not on option on the A505U, not sure if I can change anything else.
I'm out of options. Any other ideas? I think if I can either get into the hidden menus I'll be able to diagnose it better, or if I can somehow change the APN settings I'll be able to set it up. Visible tech support thinks it's the APN, which makes sense to me, but I can't change them.
Any help is greatly appreciated.
I was able to get into the CSC change function, there's not many there, but would changing the CSC help? If so, which should I go to?
I've had a similar issue. Was working fine until the Android 10 update arrived. Since then, it won't work with my total wireless sim card. Tried 3 different sim cards on it, but nothing. Can't add it do anything with the APN, and getting into the phone info hidden menu doesn't help any. I suspect it's a bug in the new firmware or something like that. Works fine with a Verizon SIM though.
Update: Verizon SIM no longer connects to phone. Still works with LTE data. It seems that the CDMA radio quit working with the update to Android 10. Must have been collecting to the Verizon network with VoLTE until it updated the provisioning or something.
So, I finally figured out a workaround for mine that was able to get both data and voice networks to connect while using total wireless, which is an MVNO on the Verizon network. I pretty much narrowed it down to being an issue with the modem not working with CDMA. What I did was download the last Android 9 firmware and flashed just the modem (file starts with CP_) using Odin. After that, I rebooted it and voila! It connected.
Just thought i would give my experience as i just delt with this. i got my 10 update this morning nd let it update and apon a reboot i lost all mobile connection, a signal bar would show for a few seconds looking like it was trying to lock in a signal and it would go back to the ⌀ symbol. i tried flashing the android 9 modem from 2 different updates and neither fixed it. i just decided to order a new phone as i feel its time anyways. my next attempt will be to flash android 9 back using odin then just throw this phone up on craigslist
edit: odin successfully flashed back to android 9 and signal now works again. so if anyone has this issue you can try the method above of just flashing the modem and if that doesnt work you can go back to 9 and restore functionality of verizon mvno's
darkmage1991 said:
Just thought i would give my experience as i just delt with this. i got my 10 update this morning nd let it update and apon a reboot i lost all mobile connection, a signal bar would show for a few seconds looking like it was trying to lock in a signal and it would go back to the ⌀ symbol.
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Out of curiosity, which carrier are you using?
TJay99 said:
Out of curiosity, which carrier are you using?
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samsung a50 not connecting to VZW towers (red pocket)
My phone is doing the exact same thing and while I can appreciate how you resolved the issue it doesn't make much sense to me.
I use Red Pocket for my network. (Which uses Verizon towers - I use the CDMA Sim)
Before this major update to 10 my phone worked flawlessly. Now it won't connect to the network much like you guys have stated in this thread. Mine will connect intermittently for like 3 or 4 min tops and then get kicked off the tower and will actually not show any bars (Circle with a line through it) to show no service for about 10 or so minutes then restart the whole process.
I also have a work phone (2nd phone) that is directly tied to the verizon towers on the verizon network. If I take the sim out of that phone and put it in my samsung a50 the samsung a50 is happy and can make phone calls, send texts, and stays on the vzw towers with no disconnects.
If I take my red pocket sim card and place it in my work phone that phone also works just fine - send messages, make phone calls, and stays on the vzw towers with no disconnects. (work phone = iphoneXR - it's free, sue me)
Even though reverting the modem obviously fixes your issue I do not think that is the actual problem. It also doesn't seem that a third party carrier is being randomly booted off the towers, it seems to be a glitch with third party carriers using third party sims utilizing this new android 10 software that VZW towers do not like.
Which obviously points to an issue with Samsung's latest software not being compatible with third party carriers.
I can't seem to contact Samsung in a direct manner to resolve this issue as they want me to take it to a third party store to have it looked at. I spent 2 and half hours with tech support from red pocket and they came to the conclusion that VZW was doing "upgrades/maintenance" to their towers in my area. (whatever that means.
Any ideas on how I can contact Samsung directly to detail this issue to them? I really do not want to have to root my phone in order to use odin to set my modem back to version 9 as I'm hearing that doing so voids all kinds of implied warranties with the phone and it's only 6 months old.
Appreciate any help that you guys might be able to steer me towards.
Thanks.
Before this major update to 10 my phone worked flawlessly- They Told you the answer, Odin # 9 or if its under warranty take it back Good luck.
My phone (SM-A505U) wasn't even working on visible before android 10.
See my post at the end of this thread: https://forum.xda-developers.com/ga...official-firmware-t3955727/page2#post83845605
I have that problem too. Where I can download v9. I got the Odin.

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