Need help connecting to Verizon LTE data - Amazon Fire Phone

I just bought the phone new off of eBay. Seller stated that the phone is unlocked, although I do still see a "My AT&T" app installed. Anyway, when I first start up the phone (w/vzw SIM), it connects to VZW for about 3 seconds, then says "no service" in the status bar. I have tried editing the apn settings for VZW, but it doesn't help.
Can anybody confirm this phone connecting on Verizon LTE, or have any suggestions for me to try? Any way to confirm that my phone is in fact unlocked?

I'm pretty sure this phone is not compatible with Verizon's network.
http://forum.xda-developers.com/showthread.php?t=2788271

Yeah I read through that earlier. The last post states that lte data should be fine.

Related

Network Connection Issue

I've been using an S4 for about 2 weeks now, no problem. Last night I realized a text I sent never went through, and today my lock screen says "No Service" or "Searching" (despite the device showing full signal). I can't send/receive calls or texts, and I don't use a data connection. This SIM is also new (~2 weeks), and the device is neither rooted nor running a custom ROM. I've tried everything I could think of, like:
reboot
pull battery and SIM
confirmed APN settings on t-mobile site
tried alternate, non-"LTE" APN (epc tmobile com)
tried every network mode setting (GSM, GSM/WCDMA, etc.)
reset APN to default
turned on mobile data connection
manually scanned for networks (wouldn't connect to AT&T or T-mo)
select network automatically (wouldn't connect)
complete factory reset
I tried my SIM in another T-mo phone and it works; tried a different SIM in my S4 and it doesn't work. All other T-mo phones in my household are working fine. My S4 is definitely the problem here, but I don't see how the radio would just stop working after 2 weeks.
Has anyone else experienced/seen this? I never have, and it's driving me up a wall. I'm going to try my local T-mo store tomorrow, but I was hoping to fix it before then. Any help is greatly appreciated.
EDIT: I purchased the phone new on ebay. For a minute I thought the seller might have reported the phone stolen, but I checked the IMEI and it's clean.
Ive experience this but my service came back in about 25 minutes I did reset reboot battery pull sim pull it just came back on its own
Unrooted Samsung Galaxy S4 Up and Running
Rooted Mytouch 4G Slide retired
Rooted T-Mobile Sidekick Touch Obliterated
Rooted Mytouch 3G Slide Lost
Rooted T-Mobile G1 Dead
So I finally got to T-mobile today. Unfortunately, my hunch was right: the IMEI is blacklisted. Their in-house system must be more up to date than their web IMEI checker.
Time to solve this issue elsewhere.

DINC2 unlocked but doesn't recognize SIM in Panama...help!!!

hi. i just got this phone in the states before coming down to panama. it is verizon, but i called them and they gave me the code and now the phone is unlocked....but i can't get coverage here in panama. i've tried sim cards from a few of the local operators and none of them seem to work. i sure hope someone can help....here's what i've done so far: (oh, pls b patient, i'm a bit of a technophobe)
-unlocked sim. phone gives me sim lock is disabled message....that means i'm good to go, right/
-set phone to gsm only mode.
-software is androaid version 2.3.4
verizon global services told me that everything was as it should be and that the phone should work w/ a local sim card so i'm not really sure where to turn to......hopefully someone here can help. verizon also told me that the phone should work on the frequencies here. i have a claro sim card, but have also tried movistar, digicel, and masmovil. i was told that they use either 850 or 1900.
so, i'm totally stumped. hopefully i'm missing something stupid....btw, tried the sim in other phones (from europe and panama) and it worked w/ them. don't think it's a hadrware problem, but am i missing something? is there a setting change? do i need some kind of software update?
thanks!
update- get cell phone reception w/ gps on
don't know if this will help anyone get to the bottom of this issue, but i realized that when i have the gps on, i get full bar coverage. unfortunately, i can't leave the app on in the background. this makes me think it could be a hardware issue....bad antenna? anyone have any ideas
Same problem
I have the same issue as OP. Got my phone sim unlocked, and it runs on SenseMOD-2012-05-18-225643 Android 4.0.4.
For once I did a factory reset, skipped verizon activation (can´t do and won´t work because I´m not in the USA and do not have a verizon SIM or service), set my network preference to GSM/WCDMA, and the network wasn´t working.
Rebooted, my network is identified as soon as it starts, but then it goes to "No Service". Try to search for network but my carrier does not appear.
Any help?
EDIT:
Playing around with the phone, setting GSM as your network and restarting the phone let me make phone calls. No internet though and the APN was configured correctly. The "E" symbol for the internet blinked once in a while, but never got service.
Also, playing around some more, got my phone to not recognize the network again by removing the SIM another time. This sucks.

Sim unlocked, can't use phone on same network

Hi,
I recently went to India and thought it would be cheaper there to get my note 2 unlocked but, the person who tried unlocking my device got mad at me as my phone was rooted. He said, everyone wants to be a developer nowadays and thus it made his job harder. He asked me the model number of my phone as it shows GT-N7105 because I have DN3 v 5.2 installed but it is actually sgh-i317m from Telus in Canada. He gave up and said he was unable to do it. After coming back home, my original sim that I have been using in the same phone, does not work anymore. There is no network. My wife's sim card, which is from another provider, works now though it never did before. I though there could be something wrong with my sim card so I tried it in an old phone and it works perfectly in it. What would you suggest, I should do to try and resolve this problem? I am thinking of erasing everything from my phone and factory resetting it. Eagerly waiting for your expert suggestions!
Just to add: I chose factory reset option from under the settings menu and wiped all my data but it still does not work with my sim. I also, went under the available networks settings, chose the option to search networks and then selected mine (telus) but it say's no service (telus) not available. There is another message in the notification bar, which reads "data roaming: You have lost data connectivity because you left your home network with data roaming turned off". I am not sure if that tells you something related to my problem but I though I should mention that as well.

Can't place or receive calls; LTE data and SMS works fine

Hey guys, just unwrapped my new N5x and popped in my sim card. Yet for some reason I can't make or receive any calls!
Calls to me go straight to voicemail, and when making an outgoing call it either immediately says call ended or after a while says network unavailable.
The strange thing is that the entire time I'm connected to LTE (full bars) and data works fine (I can use chrome), and I can even send and receive SMS!
It's been like this straight out of the box. I reset the network settings, then factory reset the device, then upgraded to 6.0.1, rinsed and repeated with no luck.
Probably related: I tried setting the phone from LTE preferred to 3G or 2G but it still says connected to LTE. Even did it manually from the *#*#4636#*#* and nothing changed.
I'm using HOT Mobile in Israel and the American version of the phone. All bands are here are supported.
Any thoughts on how to proceed?
Do US specifc models of phones normally work fine in Israel?
I know I had these symptoms when I managed to accidentally swap my UK model to use USA bands. Only potential difference is that I don't think SMS worked for me.
If someone more knowledgeable knows where the "Network settings reset" pulls values from and to, that might help.
Or which partition holds the data that makes a US phone a US version and an EU phone an EU version (assuming it isn't hardware), we could potentially flash stuff.
Yeah they do. I have a friend with a 5x and his phone is working fine. :/
Check your apn settings, re add them again to test.
Maybe your network do not support lte calls, try it on 3g. This was my solution even thought my network supported volte and worked on s6 but not on my 5x.
I see you tried the 3g option, my problem was another app causing the conflict between lte and 3g. Able to source for another spare sim to try?
I deleted the apn settings - no luck. tried 2 different service providers and same results with both
I havnt installed anything yet and wiped the phone to be sure. Could a stock app be causing the conflict? How can I check?
did you try having your friend put his sim in your phone and yours in his to see if it works?
Yep - he's on the same service provider that I am. Didn't work. Also tried a Sim card from a different service provider.
Here is a solution if you still need it http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10

Calls and texts not working.

Hello everyone,
I'm having a bizarre problem that no one can seem to fix. I have an unlocked AT&T branded Note 10+. I used it on my preferred service, MetroPCS.
A couple of weeks ago it stopped receiving or allowing me to make calls. The signal showed full bars and everything else worked fine. After attempting to fix it and failing I switched providers and went to Verizon.
Bizarrely, my phone will not work on prepaid vzw but did work on a post paid so I signed up. Everything phone related worked. It was however very expensive.
Seeing my phone work on a network made me think my phone wasn't the issue so I went back to my preferred network.
Now the situation is this: With a metro sim inserted I show 4G LTE icon but no bars, instead it's just a circle with a line thru it. In this state I have full data but now calls and texts don't work. When I try to make a call the 4G icon disappears and full signal bars replace the circle with the line.
I tried metro tech support, they are no help at all. So I called Samsung. They informed me that my device is still locked. That can't be true as I've used it on two networks that weren't AT&T. However, rather than writing them off I went back to VZW and had a worker insert his sim into my phone and it worked flawlessly, just reassuring me that my device is unlocked.
This device, other than being unlocked is unmodified and had been used in a 100% stock state. Is there anyone here who can please direct me to a solution for this issue?
Edit: I have tried switching to new metro sim cards. Reset my apns and network settings. I even tried a full factory reset.
kingnarkissos said:
Hello everyone,
I'm having a bizarre problem that no one can seem to fix. I have an unlocked AT&T branded Note 10+. I used it on my preferred service, MetroPCS.
A couple of weeks ago it stopped receiving or allowing me to make calls. The signal showed full bars and everything else worked fine. After attempting to fix it and failing I switched providers and went to Verizon.
Bizarrely, my phone will not work on prepaid vzw but did work on a post paid so I signed up. Everything phone related worked. It was however very expensive.
Seeing my phone work on a network made me think my phone wasn't the issue so I went back to my preferred network.
Now the situation is this: With a metro sim inserted I show 4G LTE icon but no bars, instead it's just a circle with a line thru it. In this state I have full data but now calls and texts don't work. When I try to make a call the 4G icon disappears and full signal bars replace the circle with the line.
I tried metro tech support, they are no help at all. So I called Samsung. They informed me that my device is still locked. That can't be true as I've used it on two networks that weren't AT&T. However, rather than writing them off I went back to VZW and had a worker insert his sim into my phone and it worked flawlessly, just reassuring me that my device is unlocked.
This device, other than being unlocked is unmodified and had been used in a 100% stock state. Is there anyone here who can please direct me to a solution for this issue?
Click to expand...
Click to collapse
You just proved either the SIM or the account is the issue.
Sent from my SM-N976V using Tapatalk
I would agree. I should've included that I have tried 3 new metro sim cards, with the same result.
However, please tell me more about how this could be an account issue? Because that could lead me down a path to a resolution. Thank you

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