SMS/MMS Picture Send Failures - Google Pixel 2 XL Questions & Answers

Pixel 2 XL (unlocked) on the T-Mobile network. I can send messages without an issue and everything else works fine, but when I attempt to text pictures or receive them it hangs and eventually comes back stating it couldn't send. This has happened through the messages app and Textra. I was able to send and receive via Chomp, but that's it.
Anybody else see this happening and if so, have you been able to fix it? I've cleared cache and data, restarted the phone and reset defaults for network.
THANKS!!!

mrbigdrawsz said:
Pixel 2 XL (unlocked) on the T-Mobile network. I can send messages without an issue and everything else works fine, but when I attempt to text pictures or receive them it hangs and eventually comes back stating it couldn't send. This has happened through the messages app and Textra. I was able to send and receive via Chomp, but that's it.
Anybody else see this happening and if so, have you been able to fix it? I've cleared cache and data, restarted the phone and reset defaults for network.
THANKS!!!
Click to expand...
Click to collapse
I have the Verizon model with a TMO SIM and no issues
Sent from my Pixel 2 XL using Tapatalk

mrbigdrawsz said:
Pixel 2 XL (unlocked) on the T-Mobile network. I can send messages without an issue and everything else works fine, but when I attempt to text pictures or receive them it hangs and eventually comes back stating it couldn't send. This has happened through the messages app and Textra. I was able to send and receive via Chomp, but that's it.
Anybody else see this happening and if so, have you been able to fix it? I've cleared cache and data, restarted the phone and reset defaults for network.
THANKS!!!
Click to expand...
Click to collapse
I have that issue sometimes on my N6 and 6p and it appears to be the WiFi calling. Turning off WiFi resolves the issue when that happens to me. I also read that 3rd party sms apps can't send mms when WiFi calling is active on t-Mobile. I normally use the stock sms app for this reason.
Sent from my SM-T713 using Tapatalk

stroths said:
I have that issue sometimes on my N6 and 6p and it appears to be the WiFi calling. Turning off WiFi resolves the issue when that happens to me. I also read that 3rd party sms apps can't send mms when WiFi calling is active on t-Mobile. I normally use the stock sms app for this reason.
Sent from my SM-T713 using Tapatalk
Click to expand...
Click to collapse
Yeah, I'm still looking around. Not sure why it's being difficult. Wi-Fi calling doesn't look to be an option that I'm seeing in settings. And I turned off WiFi and it still wouldn't send. But using Chomp it went right through.

mrbigdrawsz said:
Yeah, I'm still looking around. Not sure why it's being difficult. Wi-Fi calling doesn't look to be an option that I'm seeing in settings. And I turned off WiFi and it still wouldn't send. But using Chomp it went right through.
Click to expand...
Click to collapse
WiFi calling needs to be turned on, and the carrier needs to support it. It's under advanced WiFi
Sent from my Pixel 2 XL using Tapatalk

danon.brown said:
WiFi calling needs to be turned on, and the carrier needs to support it. It's under advanced WiFi
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Yup, that worked. That's stupid!!! But, that worked. THANKS!!!

I had to turn off WiFi calling for it to work

Just sending the pic with wifi off - no wifi calling enabled - worked for me.

dtokarz said:
Just sending the pic with wifi off - no wifi calling enabled - worked for me.
Click to expand...
Click to collapse
Me too. Textra even has a setting that will turn wifi off temporarily when sending or receiving MMS. It's under MMS, then Legacy. Then, there is a toggle to turn wifi off.

Related

Solution for those who cant send MMS over wifi on ICS update

Ive seen a few threads about this, as well as several on the TMo boards and other boards about people not being able to send or receive MMS over wifi after the ICS update. I also had this issue and called TMo. I spoke to their 2nd level support, and the solution per Samsung is first send a picture to yourself via gmail (the gmail acct associated with your phone) while on wifi. After you receive it, you should be able to send and recieve MMS over wifi from there on out.
It worked for me, so I thought Id share with you. I cant speak for custom ROMS as Im on stock rooted.
edit: the symptoms I was having was I would send an MMS, and it would sit at sending. If I received an MMS, I got the notification of a new text with a download button. Hit that, and it sits at download. FYI I just checked my wifes SGS2 and she's on Darkside 2.7 and had the same issue. I perfomed the fix above, and now it works. So it appears this fixes the problem on GB as well.
Do you send the picture to yourself through a computer to gmail? Or using the phone to yourself?
noodles2224 said:
Do you send the picture to yourself through a computer to gmail? Or using the phone to yourself?
Click to expand...
Click to collapse
While connected to wifi, from the phone, via gmail acct registered to my phone, sent to the same gmail acct.
Sent from my SGH-T989 using XDA
Doesn't work. It switches over to 4g when I send or receive MMS..
noodles2224 said:
Doesn't work. It switches over to 4g when I send or receive MMS..
Click to expand...
Click to collapse
Hhmmm interesting. Are you on a custom ROM?
Sent from my SGH-T989 using XDA
No, stock ICS rooted..
noodles2224 said:
No, stock ICS rooted..
Click to expand...
Click to collapse
Same as me. I dunno then
Sent from my SGH-T989 using XDA
Yup, nothing after a reboot either.
yeah, i just tried the same thing and nothing happened, however, mine won't even switch to 4g to send/receive mms
Damn sorry guys...apparently its the Samsung fix and it worked on mine and my wifes phone...
Sent from my SGH-T989 using XDA
bummer. wish this would have worked for me.
Sorry after the reboot, it didn't switch to 4g anymore..
For people who have 4g turn on just turn off mobile data in settings then do it
Sent from my SGH-T989 using xda premium
So does it work for you
This worked for me after several attempts.
Attempt 1: enable wifi and wifi calling. Send email. Email did not send.
Attempt 2: enable wifi only. Send email. Did not resovle issue.
Attempt 3: enable wifi and wifi calling, disable data network. Send email. reboot. Test MMS. Works. Enable data network. Tes MMS again. Problem Fixed.
TonySpark said:
This worked for me after several attempts.
Attempt 1: enable wifi and wifi calling. Send email. Email did not send.
Attempt 2: enable wifi only. Send email. Did not resovle issue.
Attempt 3: enable wifi and wifi calling, disable data network. Send email. reboot. Test MMS. Works. Enable data network. Tes MMS again. Problem Fixed.
Click to expand...
Click to collapse
So just to make sure, do you send the email to your Gmail address through the messaging app or through the Gmail app? I would love to get my MMS working with the ICS update.
I have tried this several times, doesn't work for me. Any other suggestions?
It might be different for me as well because I am using Straight Talk (on tmobile network) but even if i enable WIFI Calling, it won't work and just shows error.
TonySpark said:
This worked for me after several attempts.
Attempt 1: enable wifi and wifi calling. Send email. Email did not send.
Attempt 2: enable wifi only. Send email. Did not resovle issue.
Attempt 3: enable wifi and wifi calling, disable data network. Send email. reboot. Test MMS. Works. Enable data network. Tes MMS again. Problem Fixed.
Click to expand...
Click to collapse
I got this to work. I repeated #3.
When sending the email, use the messaging app.
ruphskunk said:
I got this to work. I repeated #3.
When sending the email, use the messaging app.
Click to expand...
Click to collapse
So now mms IS working for the stock MMS app...but is there a way for it to work via Go SMS, etc??
nuggstein said:
So now mms IS working for the stock MMS app...but is there a way for it to work via Go SMS, etc??
Click to expand...
Click to collapse
I have the same issue. For me at least the issue seems to be tied to GOSMS, i tried using HandcentSMS and it worked fine over wifi.

SMS not being received until device reboot

Has anyone had any problems not receiving sms messages until the device is rebooted? There are times where the phone will function just fine until I restart it and see that text messages are flooding in. This is only happening on the Note 3 and not the Nexus 5 which is also under t-mobile.
realfoxm said:
Has anyone had any problems not receiving sms messages until the device is rebooted? There are times where the phone will function just fine until I restart it and see that text messages are flooding in. This is only happening on the Note 3 and not the Nexus 5 which is also under t-mobile.
Click to expand...
Click to collapse
What did you do
TWEAKED N3
I've noticed if I toggle WiFi calling off instead of reboot, texts will download. The only problem with leaving WiFi calling off, is that MMS/picture messages won't send or receive. Also group messaging will not be in a group thread until WiFi calling is toggled back on.
The obvious questions anyone asks should have the most obvious answer. What is your ROM, KERNEL. what tweaks did YOU improvised
Sent from my SM-N9005 using Tapatalk
realfoxm said:
Has anyone had any problems not receiving sms messages until the device is rebooted? There are times where the phone will function just fine until I restart it and see that text messages are flooding in. This is only happening on the Note 3 and not the Nexus 5 which is also under t-mobile.
Click to expand...
Click to collapse
I would look to see if you restricted background data of your sms apps or any sync apps. It sounds like you restricted something hence why it syncs on reboot.
check APN settings
xlylegaman said:
check APN settings
Click to expand...
Click to collapse
It would not sync on reboot if the apn settings weren't correct if I'm not mistaken
Nothing has been restricted as far as apps go. This is on the stock rom, never rooted 4.4.2 KK. I tried adding APN settings manually, but received same results. If this isn't been an known issue with anyone else, I think a factory reset may be in order.
realfoxm said:
Nothing has been restricted as far as apps go. This is on the stock rom, never rooted 4.4.2 KK. I tried adding APN settings manually, but received same results. If this isn't been an known issue with anyone else, I think a factory reset may be in order.
Click to expand...
Click to collapse
Yeah, fdr is likely next best step
Try changing your network apn settings to ip v4/v6. I was having the same issues, and this fixed it.
realfoxm said:
Nothing has been restricted as far as apps go. This is on the stock rom, never rooted 4.4.2 KK. I tried adding APN settings manually, but received same results. If this isn't been an known issue with anyone else, I think a factory reset may be in order.
Click to expand...
Click to collapse
Did factory reset worked?
Lorettaa said:
Did factory reset worked?
Click to expand...
Click to collapse
Parrot speaks again with no new info...
realfoxm said:
Has anyone had any problems not receiving sms messages until the device is rebooted? There are times where the phone will function just fine until I restart it and see that text messages are flooding in. This is only happening on the Note 3 and not the Nexus 5 which is also under t-mobile.
Click to expand...
Click to collapse
Power cycle the device by turning off for 30 seconds and then on again. I hope it will help!!!!!!!!
What's wrong asking him about the factory reset?
realfoxm said:
Has anyone had any problems not receiving sms messages until the device is rebooted? There are times where the phone will function just fine until I restart it and see that text messages are flooding in. This is only happening on the Note 3 and not the Nexus 5 which is also under t-mobile.
Click to expand...
Click to collapse
If you recently used an iOS device with the same number you have on your Galaxy Note 3, then reset your iMessage via your Apple account. That should do it.
If it’s a different issue, then I am left to assume what happened to your phone. I don’t even know if you can send a text message just fine or not. But if you can and are using a third-party messaging app, please try disabling it first to see if that would solve the problem. It could be just a little messed up setting.
If, however, you can’t send and receive text messages, call your service provider or carrier first and have your SIM card checked.
krelvinaz said:
Parrot speaks again with no new info...
Click to expand...
Click to collapse
Factory reset was not required. I was able to correct this by leaving wifi-calling enabled, but setting the wifi-calling preference to cellular preferred. So far so good, been about a week now with no issues.
I know that the SGS5 received an update recently to fix sms/mms issues, so I don't know if the same would ever be pushed to the note 3.

Sms issues

I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
PeteSeiler2010 said:
I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
Click to expand...
Click to collapse
Try to update the prl and profile
Sent from my SM-N910P using JellyBombed Tapatalk 2
PeteSeiler2010 said:
I have only had my Sprint GNote4 since Friday morning and i love the phone. But, i started having a odd issue today. All of the sudden my phone will not send or receive sms text messages, it just says message failed to send. I am using the stock messaging app, however i also tried hangouts and got the same result. What is even more strange to me is how i get texting to work again. What seems to work is i attempt to make a phone call, it immediately fails, but then on the second attempt the call goes through. ...then my text messages all go through. I apologize if someone has posted this, but i didn't see anything about it when i searched.
Anyone see this issue too or am i just special?
Click to expand...
Click to collapse
Do you by chance have an airave and live in an area being upgraded? Had that issue where I live. If so, turn off the airave and see if it changes the issue. Sprint has a newer version they will swap out if this turns out to be the problem. Hope this helps.
If you mean the update in the system aettings, yes i did try that. Thanks for replying though.
No, i do not have an airwave, but i do believe i am in an area with Spark, i have the litttle swirling star icon next to my LTE icon. Thanks getting back to me.
Here is what it looks like. Sorry if i sound noobish, i just switched to Sprint.
PeteSeiler2010 said:
Here is what it looks like. Sorry if i sound noobish, i just switched to Sprint.
Click to expand...
Click to collapse
Wipe cache and dalvik cache in recovery
Sent from my SM-N910P using JellyBombed Tapatalk 2
Thanks for the tip, i will try it the next time it happens. Im thinking of flashing a custom ROM to see if it is some sort of bloat crap causing it.
Using the phone here in india on a cdma carrier. outgoing sms works fine. Incoming sms dont! Tried to work around a lot. no avail. Ooh and on GSM sms works fine. but on cdma. nothing
PeteSeiler2010 said:
Thanks for the tip, i will try it the next time it happens. Im thinking of flashing a custom ROM to see if it is some sort of bloat crap causing it.
Click to expand...
Click to collapse
I am still having the issue, and I also have found that my phone calls are not coming through all of the time. I am starting to suspect my SIM may be the cause. I am currently using my phone with LTE disabled to see how it goes.
Do you have adblock or another ad blocking app installed? If so remove the app and see if that fixes your issues.
No adblock apps installed. It happens on stock and custom roms too.
ankurcshah said:
Using the phone here in india on a cdma carrier. outgoing sms works fine. Incoming sms dont! Tried to work around a lot. no avail. Ooh and on GSM sms works fine. but on cdma. nothing
Click to expand...
Click to collapse
Are you using Google Voice? I just identical problem. I realized that when I installed new rom I set voice to intercept sms. I fixed in settings and have been good to go since.
Sent from my SM-N910P using XDA Free mobile app
zillahakzor said:
Are you using Google Voice? I just identical problem. I realized that when I installed new rom I set voice to intercept sms. I fixed in settings and have been good to go since.
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
Na man. Ended up selling it off. Going for a moto turbo
Sent from my SCH-I200 using Tapatalk 2

No mms on 6.0 or 6.0.1

OK Nexus 5x users. I have searched the web, I've searched the forum, I've searched everywhere I possibly can think of and still can't find a solution. I am on AT&T. I had an iPhone 6s before I bought my Nexus 5x, But from day one I'm not able to receive MMS messages consistently. Everything over 160 characters I don't get. I've tried everything I possibly can find, to no avail. I've messed with APN's, I don't have push bullet installed, I don't have any other text messaging app installed. I still have my iPhone 6s, and I've gone in and disabled face time as well as iMessage and iCloud, so on and so on and so on. I've even tried multiple text messaging apps just to see if that would help. I've installed two different operating systems, however both of them are based on 6.0 .1. For what ever reason no matter what I try no matter what I mess with I can't get any text message that are 161 characters or more to come through. When I reset phone to stock, I can get them to come through for about one minute and then I no longer can get them. I don't install any other apps and they just stop coming through. If I put my Sim card back in the iPhone 6s and make a few texts and then disable iMessage and FaceTime and iCloud again, I can get MMS messages for about one minute and then they stop coming through again. I can send MMS messages just fine I just can't receive them. I see multiple posts on the Internet about this issue with marshmallow. It seems like everybody is able to solve it, "but me". Does anybody on this forum have any idea what I can do to solve this issue?
Sent from my iPhone using Tapatalk
sorry, are you on custom rom or stock now?
I was having mms issues in verizon. Incoming Mms were delayed for days. None of the recommended apn settings helped, switching between messenger and hangouts saw no change, turning wifi on and off, etc.
I set the apn to restore defaults and now it seems to work, when mobile data is on. Doesnt work when just wifi is on.
Question, is mms over wifi even a feature on Verizon? My Galaxy S4 did not send or receive mms if mobile data was off, one annoying feature because I usually just leave wifi on when home.
But then through some verizon update i could send and receive mms with mobile data disabled, I think it would switch mobile data on momentarily when an mms was incoming or outgoing.
So is there a way to get mms to work with mobile data off on the 5X on verizon?
joelbnyc said:
I was having mms issues in verizon. Incoming Mms were delayed for days. None of the recommended apn settings helped, switching between messenger and hangouts saw no change, turning wifi on and off, etc.
I set the apn to restore defaults and now it seems to work, when mobile data is on. Doesnt work when just wifi is on.
Question, is mms over wifi even a feature on Verizon? My Galaxy S4 did not send or receive mms if mobile data was off, one annoying feature because I usually just leave wifi on when home.
But then through some verizon update i could send and receive mms with mobile data disabled, I think it would switch mobile data on momentarily when an mms was incoming or outgoing.
So is there a way to get mms to work with mobile data off on the 5X on verizon?
Click to expand...
Click to collapse
My 5X does not send mms with mobile data turned off. My S3 was exactly the save before this phone. I'm on Verizon, stock rooted with Ex kernel installed. This didn't work on stock OOTB either. I get notifications if I receive mms and I just turn on my data at that point to download them, if it isn't enabled.
Sent from my Nexus 5X using Tapatalk
Since you are coming from the iPhone...I wonder if you have to de-register your number from imessages server?
https://selfsolve.apple.com/deregister-imessage

Google SMS app fails to send messages

Anyone having an issue of sms not sending using the google sms app? I have at least 2 messages a day that do not send and I dont realize till hours later...This was an issue on my pixel 2 XL also.
I love the google sms app but im thinking it time to switch? Any recommendations?
Are you coming from an iphone? Did you ever disable imessage? I know that has caused problems in the past with messaging.
I use Signal for safer messaging and the occasional SMS. Easy. Free. Encrypted. Not WhatsApp.
Bukem75 said:
Are you coming from an iphone? Did you ever disable imessage? I know that has caused problems in the past with messaging.
I use Signal for safer messaging and the occasional SMS. Easy. Free. Encrypted. Not WhatsApp.
Click to expand...
Click to collapse
Haven't had an iphone since I bought the pixel 2 in Nov 2017. This only started about a month ago on the pixel 2 and now the Pixel 3. It sucks cause I really love stock sms app.
sounds like more of a carrier/imessage thing to me
dipstik said:
sounds like more of a carrier/imessage thing to me
Click to expand...
Click to collapse
Yeah maybe a carrier thing, but deffo not the imessage thing usually when that happens the message will send and the end user will not receive it. Or they will be able to send and I will not receive it. And this just started about a month ago, on top of that its only with the google app all other sms apps work fine
Think I am going to get a new sim card and go from there.
Happen to me yesterday. I did come from an iPhone but disabled imessage. Sunday all pictures and messages went through. Yesterday I could receive or send pics. Force closed and wiped the cache of the messaging app. Them contacted Verizon. They did setting on their end and sent me some test pics. Able to open them about an hour later. No issues since.
Sent from my Pixel 3 XL using Tapatalk
Go into your default app settings and check what your default SMS/MMS app is?
Might be something other than the app you're using.
Titanium Backup has a bad habit of choosing to be the default app.
As do a few other apps.
I'm on Verizon and that happens sometimes to me. I always thought it was a connectivity issue but if there is a fix I'd love to see it. never had an iPhone.
Sent from my Pixel 3 XL using Tapatalk
Today I realized I was missing some messages from my wife. She had to send me a screen shot to prove. That was using Textra. Also sent her a pic once and she got it three times. Back on the stock messenger. Hope it doesn't happen again
Sent from my Pixel 3 XL using Tapatalk
On Verizon my stock app will not send over 3g connection. Period.
aaronrw said:
On Verizon my stock app will not send over 3g connection. Period.
Click to expand...
Click to collapse
f'n Verizon!
Lol
Used QKSMS for a week and everything was perfect switched back to Google sms my 3rd text failed to send. If only Google can get their s**t together and fix this. I know 3 ppl with this same exact issue.
Turn off chat features
Reuben_skelz92 said:
Turn off chat features
Click to expand...
Click to collapse
What chat features?
bsg411 said:
What chat features?
Click to expand...
Click to collapse
Go to messages settings, advanced and turn off chat features. Should sort your problem
Reuben_skelz92 said:
Go to messages settings, advanced and turn off chat features. Should sort your problem
Click to expand...
Click to collapse
I dont have this option.
The newest Google messages should
Reuben_skelz92 said:
Go to messages settings, advanced and turn off chat features. Should sort your problem
Click to expand...
Click to collapse
I dont have this feature either.....and I'm running the latest Messages 3.7.052 by Google.
Here's my settings

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