helium App not working? - Google Pixel 2 XL Questions & Answers

I want to backup and restore my kik messages on my new Pixel 2 XL

You're going to need to give a few more details than that.....what you did exactly, what's "not working" mean, any error messages you get, etc...

whenever I try to do a backup it says, Backup Error, an error occurred while performing your app backup. It just tells me to try again. I also cant restore any of my other apps that I used on previous devices like my pixel XL or S8+. Also, when I go to restore, the only option from the pull down menu says Pixel XL, it should show my other devices as well.

coldheater said:
I want to backup and restore my kik messages on my new Pixel 2 XL
Click to expand...
Click to collapse
I don't know what Kik messages are but I use that SMS backup and restore it works really good and you can back it up to the cloud for messages and contacts and call logs. It's an app you can get in the Play Store

I was able to backup and restore a few apps AND app data from my old moto z to my pixel 2xl using helium no problem.

Kik is an instant messaging app

cobrax333 said:
I was able to backup and restore a few apps AND app data from my old moto z to my pixel 2xl using helium no problem.
Click to expand...
Click to collapse
does your moto z show up from the pull down menu to select from when you try to restore?

any luck lately? sTill the same issue as above.

Related

[Q] What is the best backup/restore app for non rooted?

Since root wont be for a while if ever and Titanium doesnt work right now. What is the best app out there to backup apps, app data, photos, text messages everything?
Look up Helium in the Play Store. I used it to backup and restore my texts, calls, WiFi, and texting dictionary. Save to the internal storage on your old phone. Then copy the "carbon" folder to your Note 4 and restore. I didn't backup up any of my apps. I just redownloaded them so I could start fresh. So I don't know how well it does apps.
Sent from my SM-N910V using XDA Free mobile app
wtd03 said:
Since root wont be for a while if ever and Titanium doesnt work right now. What is the best app out there to backup apps, app data, photos, text messages everything?
Click to expand...
Click to collapse
Simple and best one is Samsung Skies3. It will backup/restore everything or just selected one. Included contacts, mms,sms, system settings, apps etc... the only thing you may consider is that you need a PC which I recommend. Keeping backup on the phone is a risk of losing it.
Helium for me worked fine I was used to titanium backup
Samsung smart switch works good too
What if I want to backup my Note 4 and move to a G3? Will these Samsung apps work for that?

[Q] Can't restore Messenger conversations

I've looked everywhere for the solution to this issue but I'm not getting anywhere.
I just did a full wipe and installed slimkat 9.0. Restored all of my apps using Titanium Backup, and all of the apps and their data restored flawlessly. Except Messenger, when I would restore the apps data and go to see a conversation, all of the conversations change order on the screen and it's as if the messages are all being deleted because it keeps on showing the preview for older conversations as the conversation order changes. Then I am left with no conversations whatsoever.
Any help would be appreciated
You mean the sms app? Make sure it's not set to delete messages after a certain limit per thread
I mean the messenger app, the one Google released not too long ago. You can't set the message limit
Sent from my SGH-T999 using XDA Free mobile app
Do the messages show with another sms app?
I'm having this exact same problem on a Droid RAZR HD running CM11. The backup is from the same phone using stock Kitkat 4.4.2. Any help?
Sent from my DROID RAZR HD

Setting up as new or transferring?

Curious what everyone is doing - setting the new phone up from scratch or using the data transfer to move everything over from your old phone? I'm on the fence. Kind of want to start fresh but not looking forward to reconfiguring apps and manually moving over the data I want to keep on my new XL. There's some things like pictures and videos I don't want or need to bring over.
I transferred from my Nexus 6P
I did a backup restore of my pixel xl. It installed all the same apps in the same places in my launcher and I was able to transfer all my text messages over.
Not sure why you'd want a fresh start... won't make any difference. All you'd be doing with a fresh start is manually doing what the transfer would do...
I tried the data transfer from Moto Z Play but didn't work out kept disconnecting on the Moto side.. Restored from Google app ...
Sent using Tapatalk
I used the data transfer tool but text messages were severly screwed up so I used a seperate app for that (SMS backup and restore). That worked perfectly. All my apps were transferred over, along with app data for apps that actually are programmed to backup their app data to google drive. Unfortunately not that many apps do that, so I still had to configure a bunch of apps. Titanium Backup has spoiled me rotten and not having root really sucks right now
The only thing that was missed in my transfer were wifi networks... of 23 saved networks, only 3 were restored. No idea why, major pain in the butt.
Did a data transfer from my Pixel XL. Went very smoothly. Some app data transferred over, allowing apps to boot right up without needing to sign into them again while some didn't. All of my texts, wi-fi networks, and call history appear to be intact.

Question Can't restore Whatsapp backup

It has restored the messages but will not restore the data (pics and videos) from a Gdrive backup.
So, it finds the backup and grabs all the chats but stops when downloading the media.
Has anyone managed this?
Yeah mine restored perfectly fine 733MB restored all back.
I didn't do anything special, opened the app, put in my mobile number, the it said backup found and restored it with all options, was on stable wifi at the time
I'm having the same issue on my six pro. WhatsApp backed up chats instantly but media has been stuck at 0 percent for 3 days
Full WhatsApp backup media restore worked perfectly first time and then a second.
I had the same problem. But was able to fix it by force stopping Whatsapp, delete the WhatsApp media folder, then start Whatsapp again.
I was using the WhatsApp beta. I did have the same problem as you (and I had no notification sound).
After I left the beta program and installed the stable WhatsApp I could restore the data with the new Pixel 6 Pro.
emaileverything said:
I had the same problem. But was able to fix it by force stopping Whatsapp, delete the WhatsApp media folder, then start Whatsapp again.
Click to expand...
Click to collapse
Thx. That was the trick.

Question Full backup before unlock bootloader without root?

Is there a way that I can do a full backup of all apps (including work profile) prior to unlocking the bootloader and the subsiquent factory reset?
I've done an ADB backup, but from what I've been reading it likely did not backup all apps.
Some of the apps that I've looked at are:
Helium - mixed reviews, does not look to backup all apps
G Cloud Backup - seems to not backup apps
Super Backup - requires root
I have no issue paying for a way to get a full device backup, but the options seem limited without root
Sorry. Not possible without root. You can do apps but not apps and data.
westhaking said:
Sorry. Not possible without root. You can do apps but not apps and data.
Click to expand...
Click to collapse
Damn I had a feeling that would be the case
Just to add to what @westhaking said, Google Cloud backup is useful, it does backup a "list" of the apps you have installed from the Play Store, and will offer to re-install those when you start fresh, and the apps from the Play Store that utilize Google's backup feature will have their data backed up and restored as well. More and more apps appear to support that, but definitely not all, and possibly not even most, so you can blame those app developers for not implementing that.
But yeah, no other choice is available. I've tried the non-root/ADB backup apps/method and it just doesn't backup app data that I experienced, even though they lead you to believe they do. Or perhaps it just doesn't restore the data.
Secure apps like for banking, of course, can't have their data backed up without root, and I normally don't restore app data for those either since I believe some or all banking apps won't work correctly with restored data, but I could be wrong.
roirraW "edor" ehT said:
Just to add to what @westhaking said, Google Cloud backup is useful, it does backup a "list" of the apps you have installed from the Play Store, and will offer to re-install those when you start fresh, and the apps from the Play Store that utilize Google's backup feature will have their data backed up and restored as well.
...
But yeah, no other choice is available. I've tried the non-root/ADB backup apps/method and it just doesn't backup app data that I experienced, even though they lead you to believe they do. Or perhaps it just doesn't restore the data.
Secure apps like for banking, of course, can't have their data backed up without root, and I normally don't restore app data for those either since I believe some or all banking apps won't work correctly with restored data, but I could be wrong.
Click to expand...
Click to collapse
You are correct here. I recently started using the Google One backup feature and it makes manually wiping, updating and restoring the data to my phone with each and every A13 beta release a complete breeze (especially since new variants of those updates have been popping up every other week recently as A13's official release is getting very close).
I was surprised by that specific backup feature backing up more of my app's data than I had anticipated. It didn't backup the app data for things that store the data on a separate user account (or contain said user accounts). Some examples would be eBay, Outlook, Chase Bank, etc. But luckily, for eBay, I just click "Logon with Google" and it logs me right in and is back to how it was previously. Outlook requires me to manually attach my email accounts again - which I imagine is due to potential privacy concerns in case there was a data breach and your Google account was hacked or something. Other apps - such as banking apps - I figure don't backup the credentials as it could pose a huge risk. But, the weird thing here was that Venmo actually took a full data backup and had logged me back in automatically once the app was restored...
So long story short, the Google One backup feature does quite well and seems to backup more app data than I had anticipated. And the best part is that it doesn't require an unlocked bootloader or root! I believe that it does, however, require you to pay for an annual Google One subscription (depending on how much space you have available on your Google account's Google Drive).
*Edit* - To comment on what @roirraW "edor" ehT mentioned regarding the possibility of restoring app data for banking apps possibly causing them to not work correctly; this is true for some apps (even if they are not banking apps). But, I have only noticed this causing a potential issue if you are restoring the apps and their data on a different model phone from the one that the apps and their data were backed up from. The first time that I had noticed this issue was when a family member had a OnePlus phone that was compatible with the Google Phone app that was listed on the Play Store for phones aside from Google's Pixel lineup. They backed up that app and its data and then restored it on their Pixel 6 Pro once I had convinced them to upgrade. In the end, they didn't get the app's Visual Voicemail feature due to the app (or its data) causing a weird mixup that prevented the Phone app from getting any of the Pixel exclusive features. This was resolved with a full wipe and reinstallation without restoring apps or data (until a new backup was taken once everything was working correctly).
*Edit 2.0* - My apologies for writing something that looks as lengthy as the second bible might be with this post...
NippleSauce said:
So long story short, the Google One backup feature does quite well and seems to backup more app data than I had anticipated. And the best part is that it doesn't require an unlocked bootloader or root! I believe that it does, however, require you to pay for an annual Google One subscription (depending on how much space you have available on your Google account's Google Drive).
Click to expand...
Click to collapse
Interesting about Venmo! Although I do pay for Google as of late last year when I pre-ordered the P6P, I didn't use to and Google had started backing up app data way back when I was on the Pixel 1 in 2016, and restoring apps and app data was smooth and easy, so as you said, as long as you have enough space in your Google Drive, otherwise you have to pay for more for this to work.
The only thing Google has done about the restore process that I don't like is that it's sorta hidden in the first setup. You have to decline to use the cable method (which doesn't work as well IMHO) before you are made aware there's still the option to restore from Google's cloud backup.
I don't know if they've changed the backup or restore functionality any from what's available for a free Google account. I know I have a Google One app, and it shows backup status in there, or I can fine-tune (only slightly) what gets backed up automatically, but I think the app is just an optional front-end for paying members, and not necessary for free members because the backup function is built into Android.
Hopefully, they haven't made it pay-only. I think that would be foolish, as since it's using your Drive space, if anything, it just makes it more likely someone will pay for extra storage eventually.
roirraW "edor" ehT said:
The only thing Google has done about the restore process that I don't like is that it's sorta hidden in the first setup. You have to decline to use the cable method (which doesn't work as well IMHO) before you are made aware there's still the option to restore from Google's cloud backup.
Click to expand...
Click to collapse
YES! This is why I have only just started using it! I bought the 200GB Drive storage package for more cloud based Photos storage! But I hadn't noticed the ability to restore from the Google Drive backups until about three weeks ago LOL!
Hi !
I've purchased the 200gb for Google photos like you but haven't figured out how to backup all my apps and their data.
Been searching in the Google one app and drive but didn't find the options, I'm seeing 2/3 of my apps backed up but some aren't such as my bank apps etc.. Could you share the steps on how you backed all them all please ?
Edit : I actually have the 100gb offer, might be the reason ?
Cheers !
5t4rC0m1337 said:
Hi !
I've purchased the 200gb for Google photos like you but haven't figured out how to backup all my apps and their data.
Been searching in the Google one app and drive but didn't find the options, I'm seeing 2/3 of my apps backed up but some aren't such as my bank apps etc.. Could you share the steps on how you backed all them all please ?
Edit : I actually have the 100gb offer, might be the reason ?
Cheers !
Click to expand...
Click to collapse
Sure thing - but I don't think that the banking app data can be backed up due to security concerns. The app itself should be backed up and can be restored from said backup, however, your login details will not be backed up.
On your phone, navigate to:
Settings>>System>>Backup
Then, you'll have the option to enable "Backup by Google One" with a slider. Just below that slider is an option to make an updated backup: "Back up now".
Good luck and happy 4th if you're from the US.
If you're not, then have a happy Monday =).
Thank you !
I'll keep using Titanium Backup along then !
Happy 4th too !
5t4rC0m1337 said:
Hi !
I've purchased the 200gb for Google photos like you but haven't figured out how to backup all my apps and their data.
Been searching in the Google one app and drive but didn't find the options, I'm seeing 2/3 of my apps backed up but some aren't such as my bank apps etc.. Could you share the steps on how you backed all them all please ?
Edit : I actually have the 100gb offer, might be the reason ?
Cheers !
Click to expand...
Click to collapse
To clarify, Google doesn't "backup" your apps - just the list of the apps that you have installed. And then it does backup app data, but only for the apps that the developer of the app has integrated Google's method, and as @NippleSauce said, it's likely all banking apps would never integrate Google's backup solution even though it "should" be secure, banks are (understandably) really, really protective - hence why normally banking apps don't even allow screenshots.
When using Google's method to restore your backup from the cloud, it'll install every single app that came from the Play Store - banking apps included - it will only install app data for the apps that has been enabled on by the developer.
100 GB shouldn't limit your backups - that's plenty for app data. For most people, at least those who aren't entrenched deeper into the Google system, the default-free Google plan of 15 GB should be enough too.
Makes sense, thanks sir for the clarity !
Bests,
Kevin

Categories

Resources